Took a van from Auckland to Queenstown.

They upgraded us to a tall van from a Chubby Camper. Pros and cons: slower, older (200k on the clock) , used more petrol, but more space (able to stand inside to cook etc). The pick-up and drop off were easy and the explanation/briefing on the vehicle was great. Very happy with the company and value for money and would certainly use them again

Reviewed almost 2 years ago

6000$ for 3 weeks.

Kuga van 2011 more than 200k km

When we got our van we where happy but quickly unhappy after.

The van is slow for hills drive no more than 40km no matter what you do.

Drinks a lottttt of gaz.

When we took the car the guy insisted we need to make oil change before bringing back the van!! WTF also said we have to check oil level everyday and put more oil onto engine will be necessary every now and then.

Also ask before bringing the van back we get it clean by professional ??!

Also didn’t not check with us the car for inspection- back light was broken and a lot of scratches on windshield. Answer of the company guy: don’t care because you bought insurance we will pass those problems on your insure after even if I’m not responsible for those car problems and noticed them before leaving

Very weird and uncommon for a rental company

In march cold night in the van didn’t give us adequate sweeping blanket or sleeping bags.

No heat in the van included even for 6000$

Reviewed over 1 year ago

Had the time of my life travelling around the South Island in December!

My friend and I had the chubby camper and we road tripped to some of the best destinations in the country and had the convenience to stay at the many campsites along the way! The chubby camper van came equipped with a very comfortable double bed, table, fridge, sink, gas cooker and more. We never had any problems with the van and the staff working at Travellers Autobarn were very friendly and helpful with any questions we had! I'd highly recommend travelling with Travellers Autobarn and I can't wait for my next van life roadie!

Reviewed almost 3 years ago

Camper is very nice!

We really enjoyed our time in the Hi-Top campervan. But…. they definitely have to invest in better sleepingbags. Please do yourself a favour and ask for an extra blanket. Even in high summer nights could be very cold (5-10 degrees) in New-Zealand. The sleepingbags they offer are so thin it’s not enough..

Reviewed over 1 year ago

We rented a van through them from 23rd Dec to 09 Jan.

Paid more than 5,000 dollars. Our flight got cancelled and reschedule for the 25th Dec. I called them 4 times to try to get a pick up out of office since they were closed from 24th to 27th. It was not possible, even if they say contactless pick up available on their website. They extra charged me 200 dollars to pick up the van on the 27th saying they were sending someone just for me. The truth was they were open on the 27th as well and they just wanted to extra charge me a fee that doesn't exist.

In general the van was ok, but really slow. It couldn't make more than 40 km/h where the road was ascent.

People at the branch was helpful, but custom service is poor.

Reviewed almost 2 years ago

Had the best experience with travellers autobarn!

my friend and I travelled around in the chubby Campervan and it had everything we need! Great bed, tools for cooking, power for charging our laptops. We managed to travel all around the south island with ease and woke up in some amazing camp spots. Highly recommend.

Reviewed almost 3 years ago

I booked a campervan for 6 weeks with autobarn and was really excited about the road trip of my life.

Since the beginning we noticed small issues with the van like some leak which could have been easily spotted and fixed if the van was checked properly before check in. When we call them about the issue they did not offer us any solution to fix the issues. Then we had mechanical issues , bad one that forced us to changed our itinerary because of the road condition ( too steep for example ) . Since those incident happened during Christmas and new years eve it was really hard to reach someone. Until the van literally stopped moving and left us on top of an hill. After that we had three days stucked at the mechanic and then we decided to rush to Christchurch to get a new van. I understand that mechanical issue are nothing related to the company but the help we had was not enough. The second van we had was great , I would be more than happy if I've had this van since the beginning but it was not the case . I spend more than 5000 for a van half broken when I could have had a nice and shinny van , How is this fair ?

The only compensation I had was 3 days refund for the days spent at the mechanic.

I work a full year to afford this roadtrip and definitely did not received the service I paid for.

Reviewed over 3 years ago and experienced in January 2020

Have used them twice now, both in New Zealand and in Australia in different vans and have loved both experiences.

Have used them twice now, both in New Zealand and in Australia in different vans and have loved both experiences. Really helpful service insuring that we had everything we wanted for our trip and the van worked great. We had a slightly older model with a few bumps and dents on the body work, but the internal fit was still very good and we had no problems with the engine. Would highly reccommend and if we are ever back this way, we will book again with TA!!

Reviewed over 5 years ago

Easy pick up and drop off.

Clear and easy to understand rental agreement and online pre check in procedure. Loved driving the van,it’s not as glitzy as others you see on the road but it had loads of storage, good fridge and lots of worktop space for food preparation. It was a little scuffed on thecinternal paintwork but if I’m honest that made it less intimidating to drive and use. Bit slow going up hills but we were there to see the scenery so that was fine. My daughter and I had a great time and would definitely recommend these vans,

Reviewed almost 6 years ago

Rented a Kuga campervan for 20 days, great experience!

Campervan was great, everything worked as expected. Very comfortable bed, fridge was big enough and microwave was an awsome plus.

We had 2 big suitcases and were able to store them in the upper level. May be too small for 3 people.

Reviewed almost 6 years ago

Everything was perfectly good with TA.

The van was clean and well maintained. The pick up and drop off were easy going, effective and fluent. I would recommend it without any doubt. Laurent

Reviewed over 6 years ago

We have picked up our KUGA campervan at Christchurch office.

The process was quite fluent. The van was in good conditions with some minor scratches. It served us well during our 23 day rental period. The only issue we had was with additional heater which didn't work. We were offered the reimbursement. Kuga van was spacious enough for two (OK, sometimes we missed some extra space). Fuel consumption was less than described on spec sheet. When deciding about choosing KUGA campervan we were not sure if it is manual or automatic since data on web page and on PDF spec sheet were different. After inquiry the data sheet was updated. Kuga is automatic. The drop off proces in Auckland depot was so fast we forgot to claim reimbursement for the heater:)

Reviewed over 6 years ago

Tue Service at office was very good.

Technical condition of caravan car was also good. But it is very expensive for what you get. Cheap and not very qualitative equipment ( e.g.camping chairs, dishes )...the kuga van does not really have a space for storage ( it is always mess in the van) ..it could be some more shelves/ closed storage space...

Reviewed almost 7 years ago