Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Donegal House Irish Hotel.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Donegal House Irish Hotel
Valid Reviews
75 Valid Reviews
The Donegal House Irish Hotel experience has a total of 78 reviews. There are 75 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 75 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 31 |
|
41% |
| 9/10 | 24 |
|
32% |
| 8/10 | 10 |
|
13% |
| 7/10 | 4 |
|
5% |
| 6/10 | 4 |
|
5% |
| 5/10 | 2 |
|
3% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.07% Average
The raw data average (mean) for all the Donegal House Irish Hotel valid reviews is 89.07% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
92.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rich | 9/10 | 229 days | 100% |
| Vern Christensen | 10/10 | 351 days | 97% |
| Flipske | 10/10 | 379 days | 96% |
| EI | 9/10 | 471 days | 90% |
| Jonathan | 9/10 | 471 days | 90% |
| Mike Fricker | 9/10 | 655 days | 78% |
| Stephanie G | 10/10 | 1082 days | 38% |
| Stef | 9/10 | 1812 days | 4% |
| Christine | 9/10 | 1840 days | 4% |
| Aisling | 10/10 | 1932 days | 4% |
| Rebecca | 9/10 | 1993 days | 4% |
| Conor | 10/10 | 2177 days | 4% |
| Joe | 7/10 | 2177 days | 3% |
| Antoine | 5/10 | 2177 days | 3% |
| Erica | 9/10 | 2206 days | 4% |
| Olly | 9/10 | 2206 days | 4% |
| Dik Troost | 9/10 | 2206 days | 4% |
| Charlie B | 7/10 | 2206 days | 3% |
| Caleb | 8/10 | 2237 days | 4% |
| Rosie | 9/10 | 2237 days | 4% |
| Sabine | 6/10 | 2237 days | 3% |
| 3s Belgium | 8/10 | 2237 days | 4% |
| Richard & Chris, UK | 9/10 | 2237 days | 4% |
| Katie | 8/10 | 2268 days | 3% |
| Carina | 7/10 | 2268 days | 3% |
| Oliver | 8/10 | 2268 days | 3% |
| Mirco | 9/10 | 2298 days | 3% |
| Susanne | 9/10 | 2298 days | 3% |
| Marion | 8/10 | 2298 days | 3% |
| Julie | 10/10 | 2329 days | 3% |
| Libby | 7/10 | 2329 days | 3% |
| Eve | 10/10 | 2359 days | 3% |
| Georgie | 10/10 | 2359 days | 3% |
| Alice | 10/10 | 2390 days | 3% |
| Xiang Long Ng | 10/10 | 2451 days | 3% |
| ScoutnIndi | 9/10 | 2451 days | 3% |
| Tim L | 10/10 | 2512 days | 3% |
| Margaret | 10/10 | 2512 days | 3% |
| Vincent | 8/10 | 2543 days | 3% |
| Stefan Miedzinski | 10/10 | 2543 days | 3% |
| Aisling | 9/10 | 2571 days | 3% |
| Katie | 6/10 | 2602 days | 2% |
| Marilli | 10/10 | 2633 days | 3% |
| Ben | 10/10 | 2633 days | 3% |
| Dan | 8/10 | 2633 days | 3% |
| Mike Fricker | 10/10 | 2694 days | 3% |
| helen reeve | 9/10 | 2694 days | 3% |
| Claudia | 9/10 | 2724 days | 3% |
| Cassie | 10/10 | 2724 days | 3% |
| Peter Edmead | 10/10 | 2908 days | 2% |
| Jay kerley | 5/10 | 2908 days | 2% |
| Wina | 10/10 | 2908 days | 2% |
| Christian Oerlemans | 8/10 | 2913 days | 2% |
| Fei Fei Lei | 10/10 | 2957 days | 1% |
| Nadene Wheatley | 8/10 | 3024 days | 2% |
| Jean Simonet | 6/10 | 3040 days | 2% |
| Michiel de Weerd | 10/10 | 3250 days | 2% |
| Andrew Shortle | 9/10 | 3430 days | 1% |
| Jack Frazier | 10/10 | 3513 days | 1% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3577 days | 1% |
| Janneke Thuijils | 9/10 | 3664 days | 1% |
| Tomas Talpa | 9/10 | 3679 days | 1% |
| James Whitehead | 6/10 | 3700 days | 0% |
| Ellen Schmitz | 10/10 | 3703 days | 1% |
| Rhiannan Edwards | 10/10 | 3713 days | 1% |
| Helen B | 10/10 | 3721 days | 1% |
| Florian Werner-Zilch | 10/10 | 3726 days | 1% |
| Singapore Sling | 9/10 | 3729 days | 1% |
| Ahmed Mohsen Aly | 10/10 | 3758 days | 1% |
| Steve Warren | 10/10 | 3820 days | 0% |
| Lorina Spring | 10/10 | 3823 days | 0% |
| Harriet Bramley | 9/10 | 3839 days | 0% |
| Alva Feldmeier | 10/10 | 3929 days | 0% |
| Yann Le Gac | 10/10 | 3943 days | 0% |
| Sarrob Sarrob | 8/10 | 4004 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Donegal House Irish Hotel experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 52 days. However the Donegal House Irish Hotel experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Donegal House Irish Hotel experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.17% |
| 202 | -4.19% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.