Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Cape Palliser.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Cape Palliser
Valid Reviews
64 Valid Reviews
The Cape Palliser experience has a total of 68 reviews. There are 64 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 64 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
47% |
| 9/10 | 21 |
|
33% |
| 8/10 | 9 |
|
14% |
| 7/10 | 3 |
|
5% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.88% Average
The raw data average (mean) for all the Cape Palliser valid reviews is 91.88% and is based on 64 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 64 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
33% |
| 9/10 | 3 |
|
25% |
| 8/10 | 2 |
|
17% |
| 7/10 | 2 |
|
17% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.83% Average
The raw data average (mean) for all the Cape Palliser face-to-face reviews is 85.83% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
94.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kirsty | 10/10 | 14 days | 100% |
| matt | 10/10 | 409 days | 90% |
| Terry | 10/10 | 714 days | 71% |
| Ae Marika | 10/10 | 714 days | 71% |
| Davespg | 9/10 | 745 days | 68% |
| Jan | 9/10 | 745 days | 68% |
| Adel | 8/10 | 806 days | 62% |
| @saltyskin | 10/10 | 928 days | 51% |
| Mechthild Wilkowski | 9/10 | 1020 days | 42% |
| Nicola Tuschwitz | 9/10 | 1079 days | 36% |
| Marc | 9/10 | 1079 days | 36% |
| Stefanie | 9/10 | 1201 days | 27% |
| Mike | 9/10 | 1536 days | 10% |
| Ae Marika | 10/10 | 1566 days | 9% |
| Stubby | 10/10 | 1750 days | 5% |
| AMR | 10/10 | 1809 days | 5% |
| Mark Dalgety | 9/10 | 1809 days | 5% |
| Marine | 10/10 | 1809 days | 5% |
| Rob | 10/10 | 1809 days | 5% |
| Finlay | 10/10 | 1931 days | 5% |
| Zae | 8/10 | 1962 days | 5% |
| Stefan Hohmann | 8/10 | 2144 days | 4% |
| Traveler | 10/10 | 2267 days | 4% |
| Andy and Julia | 9/10 | 2450 days | 4% |
| BER&GENE | 9/10 | 2509 days | 4% |
| Kevin | 10/10 | 2509 days | 4% |
| Niven | 8/10 | 2509 days | 4% |
| Maë | 10/10 | 2571 days | 4% |
| Thomas Mende | 9/10 | 2601 days | 3% |
| Brian Warburton | 10/10 | 2662 days | 3% |
| Phil | 8/10 | 2785 days | 3% |
| Sarah | 9/10 | 2815 days | 3% |
| Becky | 10/10 | 2815 days | 3% |
| Boguslaw MAKIELLO | 9/10 | 2829 days | 2% |
| Simon Springett | 10/10 | 2869 days | 3% |
| Look Out | 9/10 | 2874 days | 3% |
| Ronald Daigneault | 10/10 | 2929 days | 2% |
| Lukas and Katka | 9/10 | 2961 days | 3% |
| Leonie Scholten | 10/10 | 3046 days | 3% |
| Lizzy Cobeldick | 9/10 | 3057 days | 3% |
| Mara Schneider | 10/10 | 3274 days | 2% |
| Saskia Ruttor | 10/10 | 3317 days | 2% |
| Craig Workman | 9/10 | 3345 days | 1% |
| Connie Hopper | 7/10 | 3531 days | 2% |
| Chloe Grand | 9/10 | 3639 days | 1% |
| Geordie Zimmermanster | 10/10 | 3647 days | 1% |
| Marianne Leclerco | 8/10 | 3671 days | 1% |
| Reinout Schrijver | 8/10 | 3902 days | 1% |
| Tatiana Rochereau | 8/10 | 3989 days | 1% |
| Radek Ouhel | 10/10 | 4000 days | 1% |
| Graeme | 10/10 | 4000 days | 1% |
| Cherie Marshall | 10/10 | 4016 days | 1% |
| Antoine Lerin | 7/10 | 4024 days | 0% |
| Lois Moreland | 10/10 | 4031 days | 1% |
| Lea Darotchetche | 9/10 | 4197 days | 0% |
| Pavel Macek | 8/10 | 4278 days | 0% |
| Zuzana Holubova | 7/10 | 4278 days | 0% |
| Christopher Buch Madsen | 10/10 | 4302 days | 0% |
| Stephen Revah | 10/10 | 4304 days | 0% |
| Arnaud Memay | 6/10 | 4359 days | 0% |
| David Restell | 10/10 | 4550 days | 1% |
| Mike and Caroline | 9/10 | 4641 days | 1% |
| Johann Maier | 10/10 | 5050 days | 1% |
| Boule_de_gomme | 9/10 | 5219 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Cape Palliser does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.50% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.