Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Horahora Domain.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Horahora Domain
Valid Reviews
76 Valid Reviews
The Horahora Domain experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 18 |
|
24% |
| 9/10 | 27 |
|
36% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.84% Average
The raw data average (mean) for all the Horahora Domain valid reviews is 86.84% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 2 |
|
50% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.00% Average
The raw data average (mean) for all the Horahora Domain face-to-face reviews is 85.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kathy from Australia | 10/10 | 62 days | 100% |
| Hans | 7/10 | 93 days | 93% |
| Chloe | 7/10 | 123 days | 92% |
| Walvins | 9/10 | 154 days | 98% |
| Newcamper | 8/10 | 154 days | 97% |
| Toni | 9/10 | 154 days | 98% |
| Sj | 9/10 | 154 days | 98% |
| EI | 9/10 | 154 days | 98% |
| RedSparr0w | 10/10 | 215 days | 98% |
| cclou | 8/10 | 307 days | 93% |
| PimC | 8/10 | 428 days | 88% |
| Ann | 9/10 | 428 days | 89% |
| Nadja | 10/10 | 428 days | 90% |
| tortuga | 8/10 | 459 days | 86% |
| Joaco periplo | 9/10 | 459 days | 87% |
| Mandy | 10/10 | 459 days | 88% |
| Rich | 9/10 | 459 days | 87% |
| HIMANSHU CHAUDHARY | 9/10 | 612 days | 78% |
| Max | 9/10 | 673 days | 74% |
| James | 9/10 | 673 days | 74% |
| Chloe | 8/10 | 703 days | 70% |
| Mikaela | 8/10 | 734 days | 68% |
| Stefany | 10/10 | 824 days | 61% |
| Jo and Neipa | 9/10 | 824 days | 61% |
| GRANMA | 8/10 | 854 days | 57% |
| Archie O. | 10/10 | 885 days | 55% |
| Tamya Da Silva | 8/10 | 885 days | 54% |
| Cara Johnston | 9/10 | 915 days | 52% |
| Richard | 8/10 | 946 days | 48% |
| Leyna H. | 9/10 | 1038 days | 40% |
| Ashleigh | 10/10 | 1464 days | 12% |
| Rollmaesta | 10/10 | 1492 days | 11% |
| Hamsome | 10/10 | 1554 days | 9% |
| Keith robertson | 8/10 | 1584 days | 8% |
| Karen | 10/10 | 1645 days | 7% |
| DaniZ | 10/10 | 1950 days | 5% |
| Martin Hansen | 7/10 | 1981 days | 4% |
| Mike Sc | 9/10 | 1981 days | 5% |
| Mike Sc | 9/10 | 1981 days | 5% |
| Dennis Rijbroek | 9/10 | 2011 days | 4% |
| Julian | 8/10 | 2042 days | 4% |
| Charlotte | 8/10 | 2073 days | 4% |
| Debs | 7/10 | 2073 days | 4% |
| David Hart | 8/10 | 2195 days | 4% |
| Clare & Gerry | 9/10 | 2195 days | 4% |
| Aparna | 9/10 | 2223 days | 4% |
| Matthias | 8/10 | 2223 days | 4% |
| Dirk Taubner | 10/10 | 2285 days | 4% |
| Andy Bond | 9/10 | 2288 days | 4% |
| Edward Lowe | 9/10 | 2346 days | 4% |
| The Weathersons | 8/10 | 2573 days | 2% |
| Tiara Flewelling | 9/10 | 2616 days | 3% |
| Leanne Taylor-Smith | 6/10 | 2638 days | 3% |
| Shawn Hoelsch | 10/10 | 2642 days | 3% |
| Vander Plancke Julien | 8/10 | 2672 days | 3% |
| Victoria Smith | 10/10 | 2770 days | 3% |
| Anita Wilkie | 10/10 | 2983 days | 3% |
| Rebecca Lindsey | 8/10 | 2983 days | 3% |
| Neil Warnock | 9/10 | 3014 days | 2% |
| Heidi Maurice | 9/10 | 3027 days | 2% |
| Daryl and Chris | 10/10 | 3049 days | 2% |
| Alan Eason | 5/10 | 3064 days | 2% |
| Stuart Morgan | 10/10 | 3080 days | 2% |
| Frans Van Schie | 8/10 | 3092 days | 2% |
| Robert Hanbidge | 10/10 | 3092 days | 2% |
| Kimmo Kiiski | 8/10 | 3238 days | 2% |
| Goldfinger | 9/10 | 3258 days | 2% |
| Bridget Brebner | 8/10 | 3325 days | 2% |
| Alison Cary | 9/10 | 3410 days | 2% |
| Andrew Jones | 7/10 | 3655 days | 1% |
| Ed Hill | 8/10 | 3703 days | 1% |
| Manuela | 9/10 | 3742 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3990 days | 1% |
| Christina Perez | 9/10 | 3996 days | 0% |
| Konrad Ullmann | 8/10 | 4027 days | 0% |
| N smith | 8/10 | 4294 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Horahora Domain does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.