Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Mount / Mt Victoria Walk.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Mount / Mt Victoria Walk

Valid Reviews

37 Valid Reviews

The Mount / Mt Victoria Walk experience has a total of 37 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 37 valid reviews:

Rating Count Percentage
10/10 4
11%
9/10 14
38%
8/10 12
32%
7/10 6
16%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.78% Average

The raw data average (mean) for all the Mount / Mt Victoria Walk valid reviews is 83.78% and is based on 37 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

33 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 37 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 33 face-to-face reviews:

Rating Count Percentage
10/10 3
9%
9/10 12
36%
8/10 11
33%
7/10 6
18%
6/10 1
3%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.03% Average

The raw data average (mean) for all the Mount / Mt Victoria Walk face-to-face reviews is 83.03% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

84.04%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Flatlanders 9/10 2263 days 100%
Martin Fersebner 9/10 2976 days 61%
Rogier Post 8/10 3052 days 56%
Daniel Batten 8/10 3061 days 55%
Janina 9/10 3273 days 44%
Hector Sharp 9/10 3275 days 44%
Fanny 9/10 3275 days 44%
Sylvie Smets 7/10 3275 days 40%
Gerbrand Smidt 8/10 3282 days 43%
Ellie Perkin 6/10 3284 days 36%
Anthony 8/10 3292 days 42%
Leonie Kraft 9/10 3295 days 43%
Gael Nicolle 9/10 3300 days 43%
Natasha Harbinson 7/10 3317 days 38%
Andy Burfoot 9/10 3322 days 41%
Matthias Clausen 9/10 3323 days 41%
Doms Wahlelr 8/10 3323 days 41%
Ruven Rintelmann 8/10 3329 days 40%
Miro 9/10 3338 days 41%
Chiara 10/10 3338 days 41%
Iris Kerbler 8/10 3343 days 40%
Kim and Leon 8/10 3352 days 39%
Stuart Cook 8/10 3654 days 23%
Lukas Dost 7/10 3712 days 18%
Becky 8/10 4008 days 3%
Alex 8/10 4008 days 3%
Aurelien Noailly 8/10 4038 days 2%
Timothee Serres 9/10 4060 days 1%
Sina Sacranie 9/10 4070 days 0%
Paul Taylor 7/10 4388 days 9%
Barbara 10/10 4485 days 11%
filmgeekgirl 10/10 5033 days 11%
Nicole 9/10 5246 days 11%
Haupt 10/10 5481 days 11%
anon 9/10 5498 days 11%
M and H Lunn 7/10 5500 days 9%
Elodie 7/10 5592 days 9%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount / Mt Victoria Walk does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.02% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.