Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Mossburn Country Park
Valid Reviews
127 Valid Reviews
The Mossburn Country Park experience has a total of 135 reviews. There are 127 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 78 |
|
61% |
| 9/10 | 24 |
|
19% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.52% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.52% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rhonda | 10/10 | 61 days | 100% |
| VamperCan | 10/10 | 61 days | 100% |
| Andy Williamson | 10/10 | 92 days | 100% |
| YC | 10/10 | 92 days | 100% |
| Anne | 10/10 | 92 days | 100% |
| Brett | 7/10 | 92 days | 93% |
| Charly and family | 10/10 | 123 days | 99% |
| Christiane | 10/10 | 184 days | 98% |
| Caron | 10/10 | 367 days | 92% |
| Miriam | 10/10 | 458 days | 88% |
| Sandra Staples | 9/10 | 458 days | 87% |
| Chris H | 10/10 | 489 days | 86% |
| Julia Richter | 10/10 | 489 days | 86% |
| Diana Antunez | 10/10 | 519 days | 85% |
| Silene.arvinberod@gmail.com | 10/10 | 519 days | 85% |
| Chc | 10/10 | 519 days | 85% |
| annelie slaar | 9/10 | 550 days | 82% |
| Ren15 | 10/10 | 550 days | 83% |
| Victoria | 7/10 | 550 days | 77% |
| Pauline | 10/10 | 550 days | 83% |
| Elke | 10/10 | 733 days | 69% |
| Tasmin | 9/10 | 764 days | 66% |
| Katie Edser | 10/10 | 764 days | 67% |
| Kelsey Fisher | 10/10 | 764 days | 67% |
| Dave and Nicky | 10/10 | 854 days | 58% |
| Rob J | 9/10 | 854 days | 58% |
| Sue and Ron | 10/10 | 884 days | 55% |
| Shona Beach | 10/10 | 884 days | 55% |
| Joan Hermitage | 10/10 | 915 days | 52% |
| Yuri Fey | 10/10 | 915 days | 52% |
| Russell | 1/10 | 915 days | 21% |
| Anne S | 9/10 | 1129 days | 32% |
| Heather and Jim | 10/10 | 1219 days | 26% |
| Kathryn Torkington | 10/10 | 1280 days | 22% |
| Steven | 10/10 | 1494 days | 11% |
| Luke | 10/10 | 1522 days | 10% |
| Cait Turner | 8/10 | 1553 days | 9% |
| Tori | 10/10 | 1584 days | 8% |
| Joanne | 10/10 | 1645 days | 6% |
| Lynley and Ian Breeze | 10/10 | 1645 days | 6% |
| Lauren | 8/10 | 1859 days | 4% |
| Amy | 10/10 | 1888 days | 5% |
| Moritz | 10/10 | 1888 days | 5% |
| Pierre-Yves | 10/10 | 1888 days | 5% |
| Allan and Kelly | 10/10 | 1888 days | 5% |
| Johan | 10/10 | 1888 days | 5% |
| Melissa | 10/10 | 1919 days | 4% |
| Nik | 10/10 | 1919 days | 4% |
| Erica | 10/10 | 1919 days | 4% |
| Leon | 9/10 | 1919 days | 4% |
| Chris | 10/10 | 1950 days | 4% |
| Peter Nesnebse | 8/10 | 1950 days | 4% |
| Antoine | 10/10 | 1980 days | 4% |
| Lucie | 10/10 | 1980 days | 4% |
| Javier Williams | 9/10 | 1980 days | 4% |
| K&KRahimi | 9/10 | 1980 days | 4% |
| Shona Beach | 10/10 | 2011 days | 4% |
| Vicki Hoskinson | 10/10 | 2225 days | 4% |
| John | 9/10 | 2225 days | 4% |
| Kathryn Torkington | 10/10 | 2253 days | 4% |
| Brigitta | 8/10 | 2253 days | 4% |
| Marty | 10/10 | 2253 days | 4% |
| From DK | 9/10 | 2284 days | 4% |
| Francois & Caroline | 9/10 | 2284 days | 4% |
| Yh kim | 10/10 | 2284 days | 4% |
| Richard | 9/10 | 2284 days | 4% |
| Nadine | 10/10 | 2315 days | 4% |
| Sellers Family | 10/10 | 2345 days | 4% |
| Shona Beach | 10/10 | 2376 days | 4% |
| Carl | 10/10 | 2376 days | 4% |
| S Becker | 10/10 | 2559 days | 3% |
| Jos Mulder | 10/10 | 2621 days | 3% |
| Suzanne Wijsman | 9/10 | 2626 days | 3% |
| Xiao Xiao | 9/10 | 2659 days | 3% |
| Kerine Au | 10/10 | 2680 days | 3% |
| Lukas Hauser | 10/10 | 2698 days | 3% |
| Crystal Wang | 3/10 | 2712 days | 1% |
| Madelyn Fagerman | 10/10 | 2918 days | 2% |
| Vicki | 10/10 | 2928 days | 2% |
| Frank Hofmann | 10/10 | 2949 days | 2% |
| Marie Blom | 10/10 | 2953 days | 2% |
| Josh Marks | 10/10 | 2967 days | 2% |
| Matthias Wohlgemuth | 9/10 | 2997 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3000 days | 2% |
| Martine Baars | 10/10 | 3018 days | 2% |
| Ajit Raut | 10/10 | 3060 days | 2% |
| Ivan Wee | 8/10 | 3074 days | 2% |
| Nancy LeRoy | 9/10 | 3075 days | 2% |
| Ivan W. | 10/10 | 3106 days | 2% |
| Susan H | 10/10 | 3108 days | 2% |
| Matteo Verzi | 7/10 | 3307 days | 2% |
| Sandy Bell | 10/10 | 3347 days | 2% |
| Louise Alexander | 10/10 | 3349 days | 2% |
| Yuan Lin | 8/10 | 3354 days | 2% |
| Rachel Macdonald | 7/10 | 3369 days | 1% |
| robert zdebski | 9/10 | 3411 days | 1% |
| Sarah Gurney | 7/10 | 3418 days | 1% |
| Graham Lighner | 10/10 | 3421 days | 1% |
| Jennifer Brown | 9/10 | 3441 days | 1% |
| Lena + Kristof | 10/10 | 3686 days | 1% |
| Thomas Blom | 8/10 | 3714 days | 1% |
| Kodie Howarth | 10/10 | 3743 days | 1% |
| Rasmus Rantil | 10/10 | 3749 days | 1% |
| Bjorn Privat | 10/10 | 3756 days | 1% |
| Kim Frey | 7/10 | 3756 days | 1% |
| Silvia Hudakova | 10/10 | 3776 days | 1% |
| Julian Kuemme | 10/10 | 4026 days | 0% |
| Andrea Sole | 10/10 | 4026 days | 0% |
| Mandy Reich | 9/10 | 4027 days | 0% |
| Monique Monique | 7/10 | 4079 days | 0% |
| Petra Niemann | 10/10 | 4110 days | 0% |
| Eric and Nienke | 8/10 | 4141 days | 0% |
| J Murphy | 8/10 | 4171 days | 0% |
| Luise Fuchs | 9/10 | 4406 days | 0% |
| Michal | 8/10 | 4420 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4420 days | 0% |
| Guillot | 9/10 | 4423 days | 0% |
| phudgb | 10/10 | 4567 days | 1% |
| Rebecca Doehl | 8/10 | 4794 days | 0% |
| Sue DeVries | 8/10 | 5124 days | 0% |
| Marii Joekalda | 9/10 | 5130 days | 0% |
| Tina Madsen | 8/10 | 5133 days | 0% |
| Sabine Tippman | 6/10 | 5133 days | 0% |
| nelliekaye | 9/10 | 5328 days | 1% |
| hellami | 8/10 | 5632 days | 1% |
| Andrea | 10/10 | 5763 days | 0% |
| JohannaB | 10/10 | 5865 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.87% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 47 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 44 | -0.81% |
| 45 | -0.83% |
| 46 | -0.85% |
| 47 | -0.87% |
| 48 | -0.89% |
| 49 | -0.91% |
| 50 | -0.93% |
| … | … |
Balancing Adjustment
0.44% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.