Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mossburn Country Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Mossburn Country Park
Valid Reviews
127 Valid Reviews
The Mossburn Country Park experience has a total of 135 reviews. There are 127 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 78 |
|
61% |
| 9/10 | 24 |
|
19% |
| 8/10 | 15 |
|
12% |
| 7/10 | 7 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
92.52% Average
The raw data average (mean) for all the Mossburn Country Park valid reviews is 92.52% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
15 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 15 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 15 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
33% |
| 9/10 | 4 |
|
27% |
| 8/10 | 5 |
|
33% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
7% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.00% Average
The raw data average (mean) for all the Mossburn Country Park face-to-face reviews is 88.00% and is based on 15 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.77%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rhonda | 10/10 | 64 days | 100% |
| VamperCan | 10/10 | 64 days | 100% |
| Andy Williamson | 10/10 | 95 days | 100% |
| YC | 10/10 | 95 days | 100% |
| Anne | 10/10 | 95 days | 100% |
| Brett | 7/10 | 95 days | 93% |
| Charly and family | 10/10 | 126 days | 99% |
| Christiane | 10/10 | 187 days | 98% |
| Caron | 10/10 | 370 days | 92% |
| Miriam | 10/10 | 461 days | 88% |
| Sandra Staples | 9/10 | 461 days | 87% |
| Chris H | 10/10 | 492 days | 86% |
| Julia Richter | 10/10 | 492 days | 86% |
| Diana Antunez | 10/10 | 522 days | 85% |
| Silene.arvinberod@gmail.com | 10/10 | 522 days | 85% |
| Chc | 10/10 | 522 days | 85% |
| annelie slaar | 9/10 | 553 days | 82% |
| Ren15 | 10/10 | 553 days | 83% |
| Victoria | 7/10 | 553 days | 77% |
| Pauline | 10/10 | 553 days | 83% |
| Elke | 10/10 | 736 days | 69% |
| Tasmin | 9/10 | 767 days | 66% |
| Katie Edser | 10/10 | 767 days | 66% |
| Kelsey Fisher | 10/10 | 767 days | 66% |
| Dave and Nicky | 10/10 | 857 days | 58% |
| Rob J | 9/10 | 857 days | 57% |
| Sue and Ron | 10/10 | 887 days | 55% |
| Shona Beach | 10/10 | 887 days | 55% |
| Joan Hermitage | 10/10 | 917 days | 52% |
| Yuri Fey | 10/10 | 918 days | 52% |
| Russell | 1/10 | 918 days | 21% |
| Anne S | 9/10 | 1132 days | 32% |
| Heather and Jim | 10/10 | 1222 days | 26% |
| Kathryn Torkington | 10/10 | 1283 days | 21% |
| Steven | 10/10 | 1497 days | 11% |
| Luke | 10/10 | 1525 days | 10% |
| Cait Turner | 8/10 | 1556 days | 9% |
| Tori | 10/10 | 1587 days | 8% |
| Joanne | 10/10 | 1648 days | 6% |
| Lynley and Ian Breeze | 10/10 | 1648 days | 6% |
| Lauren | 8/10 | 1862 days | 4% |
| Amy | 10/10 | 1891 days | 5% |
| Moritz | 10/10 | 1891 days | 5% |
| Pierre-Yves | 10/10 | 1891 days | 5% |
| Allan and Kelly | 10/10 | 1891 days | 5% |
| Johan | 10/10 | 1891 days | 5% |
| Melissa | 10/10 | 1922 days | 4% |
| Nik | 10/10 | 1922 days | 4% |
| Erica | 10/10 | 1922 days | 4% |
| Leon | 9/10 | 1922 days | 4% |
| Chris | 10/10 | 1953 days | 4% |
| Peter Nesnebse | 8/10 | 1953 days | 4% |
| Antoine | 10/10 | 1983 days | 4% |
| Lucie | 10/10 | 1983 days | 4% |
| Javier Williams | 9/10 | 1983 days | 4% |
| K&KRahimi | 9/10 | 1983 days | 4% |
| Shona Beach | 10/10 | 2014 days | 4% |
| Vicki Hoskinson | 10/10 | 2227 days | 4% |
| John | 9/10 | 2228 days | 4% |
| Kathryn Torkington | 10/10 | 2256 days | 4% |
| Brigitta | 8/10 | 2256 days | 4% |
| Marty | 10/10 | 2256 days | 4% |
| From DK | 9/10 | 2287 days | 4% |
| Francois & Caroline | 9/10 | 2287 days | 4% |
| Yh kim | 10/10 | 2287 days | 4% |
| Richard | 9/10 | 2287 days | 4% |
| Nadine | 10/10 | 2318 days | 4% |
| Sellers Family | 10/10 | 2348 days | 4% |
| Shona Beach | 10/10 | 2379 days | 4% |
| Carl | 10/10 | 2379 days | 4% |
| S Becker | 10/10 | 2562 days | 3% |
| Jos Mulder | 10/10 | 2624 days | 3% |
| Suzanne Wijsman | 9/10 | 2629 days | 3% |
| Xiao Xiao | 9/10 | 2662 days | 3% |
| Kerine Au | 10/10 | 2682 days | 3% |
| Lukas Hauser | 10/10 | 2701 days | 3% |
| Crystal Wang | 3/10 | 2715 days | 1% |
| Madelyn Fagerman | 10/10 | 2921 days | 2% |
| Vicki | 10/10 | 2931 days | 2% |
| Frank Hofmann | 10/10 | 2952 days | 2% |
| Marie Blom | 10/10 | 2956 days | 2% |
| Josh Marks | 10/10 | 2970 days | 2% |
| Matthias Wohlgemuth | 9/10 | 3000 days | 2% |
| Barbara-Rose Townsend | 9/10 | 3003 days | 2% |
| Martine Baars | 10/10 | 3021 days | 2% |
| Ajit Raut | 10/10 | 3063 days | 2% |
| Ivan Wee | 8/10 | 3077 days | 2% |
| Nancy LeRoy | 9/10 | 3077 days | 2% |
| Ivan W. | 10/10 | 3108 days | 2% |
| Susan H | 10/10 | 3111 days | 2% |
| Matteo Verzi | 7/10 | 3310 days | 2% |
| Sandy Bell | 10/10 | 3350 days | 2% |
| Louise Alexander | 10/10 | 3351 days | 2% |
| Yuan Lin | 8/10 | 3357 days | 2% |
| Rachel Macdonald | 7/10 | 3372 days | 1% |
| robert zdebski | 9/10 | 3413 days | 1% |
| Sarah Gurney | 7/10 | 3421 days | 1% |
| Graham Lighner | 10/10 | 3424 days | 1% |
| Jennifer Brown | 9/10 | 3443 days | 1% |
| Lena + Kristof | 10/10 | 3688 days | 1% |
| Thomas Blom | 8/10 | 3717 days | 1% |
| Kodie Howarth | 10/10 | 3746 days | 1% |
| Rasmus Rantil | 10/10 | 3752 days | 1% |
| Bjorn Privat | 10/10 | 3759 days | 1% |
| Kim Frey | 7/10 | 3759 days | 1% |
| Silvia Hudakova | 10/10 | 3778 days | 1% |
| Julian Kuemme | 10/10 | 4029 days | 0% |
| Andrea Sole | 10/10 | 4029 days | 0% |
| Mandy Reich | 9/10 | 4030 days | 0% |
| Monique Monique | 7/10 | 4082 days | 0% |
| Petra Niemann | 10/10 | 4113 days | 0% |
| Eric and Nienke | 8/10 | 4144 days | 0% |
| J Murphy | 8/10 | 4174 days | 0% |
| Luise Fuchs | 9/10 | 4409 days | 0% |
| Michal | 8/10 | 4423 days | 0% |
| Przemystaw Tymizyszyn | 8/10 | 4423 days | 0% |
| Guillot | 9/10 | 4426 days | 0% |
| phudgb | 10/10 | 4570 days | 1% |
| Rebecca Doehl | 8/10 | 4797 days | 0% |
| Sue DeVries | 8/10 | 5127 days | 0% |
| Marii Joekalda | 9/10 | 5133 days | 0% |
| Tina Madsen | 8/10 | 5136 days | 0% |
| Sabine Tippman | 6/10 | 5136 days | 0% |
| nelliekaye | 9/10 | 5331 days | 1% |
| hellami | 8/10 | 5635 days | 1% |
| Andrea | 10/10 | 5766 days | 0% |
| JohannaB | 10/10 | 5868 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mossburn Country Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.89% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Mossburn Country Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mossburn Country Park experience has been adjusted for 49 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 46 | -0.84% |
| 47 | -0.86% |
| 48 | -0.87% |
| 49 | -0.89% |
| 50 | -0.91% |
| 51 | -0.93% |
| 52 | -0.95% |
| … | … |
Balancing Adjustment
0.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.