Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Goldsborough Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Goldsborough Campsite
Valid Reviews
40 Valid Reviews
The Goldsborough Campsite experience has a total of 42 reviews. There are 40 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 40 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
25% |
| 9/10 | 14 |
|
35% |
| 8/10 | 13 |
|
33% |
| 7/10 | 1 |
|
3% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.25% Average
The raw data average (mean) for all the Goldsborough Campsite valid reviews is 87.25% and is based on 40 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 40 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
10% |
| 9/10 | 5 |
|
50% |
| 8/10 | 2 |
|
20% |
| 7/10 | 1 |
|
10% |
| 6/10 | 1 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.00% Average
The raw data average (mean) for all the Goldsborough Campsite face-to-face reviews is 84.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.66%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Terezka | 10/10 | 37 days | 100% |
| Eline | 8/10 | 282 days | 94% |
| Jenn | 8/10 | 707 days | 70% |
| Jerry & Catherine | 8/10 | 982 days | 45% |
| Oliver Jones | 8/10 | 1103 days | 34% |
| Merel | 8/10 | 1164 days | 29% |
| Sandy | 8/10 | 1437 days | 13% |
| Devin | 8/10 | 2229 days | 4% |
| Heather | 9/10 | 2533 days | 4% |
| Lauren | 10/10 | 2533 days | 4% |
| Jeremy | 8/10 | 2533 days | 4% |
| Crystal | 8/10 | 2564 days | 3% |
| Dave Reynolds | 10/10 | 2564 days | 4% |
| Christina | 9/10 | 2808 days | 3% |
| Rachel Mudge | 9/10 | 2859 days | 2% |
| Oceane Imber | 10/10 | 2893 days | 3% |
| Annina Jarvinen | 9/10 | 2917 days | 2% |
| Jan Vos | 9/10 | 2943 days | 3% |
| Brandon | 9/10 | 3193 days | 2% |
| Lizzie V | 6/10 | 3262 days | 2% |
| Rob & Colleen Elwood | 10/10 | 3293 days | 2% |
| Maaike Goudriaan | 9/10 | 3293 days | 2% |
| Bobbie Swartman | 10/10 | 3337 days | 2% |
| Kim Donze | 8/10 | 3397 days | 2% |
| Maria and Grace | 8/10 | 3600 days | 1% |
| Jean marc Daubenfeld | 8/10 | 3625 days | 1% |
| Fides | 10/10 | 3925 days | 1% |
| Kim Frey | 9/10 | 3998 days | 1% |
| kim | 10/10 | 4115 days | 0% |
| Andrew Kermode | 10/10 | 4178 days | 0% |
| Derek Knight | 8/10 | 4342 days | 0% |
| Hindrek Lind | 6/10 | 4351 days | 0% |
| B D | 10/10 | 4359 days | 0% |
| Rebecca Alt | 9/10 | 4362 days | 0% |
| Julia Ahrend | 9/10 | 4362 days | 0% |
| Hannah | 9/10 | 4390 days | 1% |
| Will and Taylor | 9/10 | 4665 days | 1% |
| Camille | 9/10 | 4760 days | 1% |
| Mirando4ka | 9/10 | 5059 days | 1% |
| Mark Tolson | 7/10 | 5853 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Goldsborough Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.