G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Goldsborough Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Goldsborough Campsite
Valid Reviews
38 Valid Reviews
The Goldsborough Campsite experience has a total of 40 reviews. There are 38 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 38 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
24% |
| 9/10 | 14 |
|
37% |
| 8/10 | 12 |
|
32% |
| 7/10 | 1 |
|
3% |
| 6/10 | 2 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.11% Average
The raw data average (mean) for all the Goldsborough Campsite valid reviews is 87.11% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
10 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 38 valid reviews, the experience has 10 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 10 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 1 |
|
10% |
| 9/10 | 5 |
|
50% |
| 8/10 | 2 |
|
20% |
| 7/10 | 1 |
|
10% |
| 6/10 | 1 |
|
10% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.00% Average
The raw data average (mean) for all the Goldsborough Campsite face-to-face reviews is 84.00% and is based on 10 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jenn | 8/10 | 396 days | 100% |
| Jerry & Catherine | 8/10 | 671 days | 82% |
| Oliver Jones | 8/10 | 792 days | 71% |
| Merel | 8/10 | 853 days | 64% |
| Sandy | 8/10 | 1126 days | 36% |
| Devin | 8/10 | 1918 days | 5% |
| Heather | 9/10 | 2222 days | 5% |
| Lauren | 10/10 | 2222 days | 5% |
| Jeremy | 8/10 | 2222 days | 5% |
| Crystal | 8/10 | 2253 days | 5% |
| Dave Reynolds | 10/10 | 2253 days | 5% |
| Christina | 9/10 | 2497 days | 4% |
| Rachel Mudge | 9/10 | 2548 days | 3% |
| Oceane Imber | 10/10 | 2582 days | 4% |
| Annina Jarvinen | 9/10 | 2606 days | 3% |
| Jan Vos | 9/10 | 2632 days | 4% |
| Brandon | 9/10 | 2882 days | 3% |
| Lizzie V | 6/10 | 2951 days | 3% |
| Rob & Colleen Elwood | 10/10 | 2982 days | 3% |
| Maaike Goudriaan | 9/10 | 2982 days | 3% |
| Bobbie Swartman | 10/10 | 3026 days | 3% |
| Kim Donze | 8/10 | 3086 days | 3% |
| Maria and Grace | 8/10 | 3289 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3314 days | 2% |
| Fides | 10/10 | 3614 days | 1% |
| Kim Frey | 9/10 | 3687 days | 1% |
| kim | 10/10 | 3804 days | 1% |
| Andrew Kermode | 10/10 | 3867 days | 1% |
| Derek Knight | 8/10 | 4031 days | 1% |
| Hindrek Lind | 6/10 | 4040 days | 0% |
| B D | 10/10 | 4048 days | 1% |
| Rebecca Alt | 9/10 | 4051 days | 1% |
| Julia Ahrend | 9/10 | 4051 days | 1% |
| Hannah | 9/10 | 4079 days | 1% |
| Will and Taylor | 9/10 | 4354 days | 0% |
| Camille | 9/10 | 4449 days | 1% |
| Mirando4ka | 9/10 | 4748 days | 1% |
| Mark Tolson | 7/10 | 5542 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Goldsborough Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.57% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.