Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Anau Lakeview Holiday Park & Motels
Valid Reviews
232 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 238 reviews. There are 232 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 232 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 89 |
|
38% |
| 9/10 | 76 |
|
33% |
| 8/10 | 39 |
|
17% |
| 7/10 | 18 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.79% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.79% and is based on 232 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 232 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Michelle Smit | 10/10 | 81 days | 100% |
| Zoe Grimshaw | 9/10 | 81 days | 99% |
| Laura | 8/10 | 81 days | 98% |
| Sal | 7/10 | 325 days | 88% |
| Rebecca | 9/10 | 447 days | 88% |
| Marie Perret | 10/10 | 447 days | 89% |
| Dylan | 8/10 | 478 days | 86% |
| Charlie | 9/10 | 478 days | 86% |
| MB | 10/10 | 570 days | 82% |
| Jodie Muller | 9/10 | 570 days | 81% |
| Taylor Russell | 7/10 | 570 days | 76% |
| FitzHanss | 5/10 | 600 days | 61% |
| Ryli West | 7/10 | 600 days | 74% |
| Whitney | 6/10 | 600 days | 69% |
| Matt Olejniczak | 9/10 | 631 days | 77% |
| Gary | 10/10 | 659 days | 75% |
| Jaycee | 9/10 | 690 days | 72% |
| Arie | 9/10 | 690 days | 72% |
| Pierre Marty | 9/10 | 721 days | 70% |
| RR | 10/10 | 721 days | 71% |
| Karen Parker | 9/10 | 782 days | 65% |
| Lara | 10/10 | 782 days | 65% |
| Yuvin | 10/10 | 812 days | 63% |
| Chantal D | 9/10 | 843 days | 59% |
| Hannah and Matthew | 10/10 | 843 days | 60% |
| Catherine | 10/10 | 1116 days | 34% |
| Trina | 10/10 | 1300 days | 21% |
| Tracy W | 10/10 | 1300 days | 21% |
| Ramona | 10/10 | 1361 days | 17% |
| Rory | 10/10 | 1389 days | 16% |
| Michelle | 10/10 | 1451 days | 13% |
| ZMad | 10/10 | 1451 days | 13% |
| Josia | 10/10 | 1451 days | 13% |
| Hamish | 10/10 | 1512 days | 11% |
| David | 10/10 | 1634 days | 7% |
| Maria | 9/10 | 1726 days | 5% |
| Sandra Forstner | 10/10 | 1755 days | 5% |
| Clauds | 9/10 | 1755 days | 5% |
| Melanie | 10/10 | 1786 days | 5% |
| Erica | 9/10 | 1786 days | 5% |
| Fran | 9/10 | 1817 days | 5% |
| Kellen Richter | 9/10 | 1847 days | 5% |
| Susanne | 9/10 | 1847 days | 5% |
| Chris Taesali | 8/10 | 1847 days | 5% |
| Timothy Davies | 10/10 | 1847 days | 5% |
| Elaine | 8/10 | 1908 days | 5% |
| Erin | 7/10 | 1970 days | 4% |
| Matilda | 10/10 | 1970 days | 5% |
| Dominique Q | 10/10 | 2061 days | 5% |
| Taylor | 7/10 | 2061 days | 4% |
| Jmurray | 10/10 | 2092 days | 4% |
| Pat Burns | 8/10 | 2092 days | 4% |
| Peter Lillie | 9/10 | 2092 days | 4% |
| Ruddah | 10/10 | 2151 days | 4% |
| Heather Abbott | 8/10 | 2151 days | 4% |
| JT | 6/10 | 2151 days | 4% |
| An | 7/10 | 2182 days | 4% |
| Matt | 6/10 | 2212 days | 4% |
| James & Kerry | 10/10 | 2212 days | 4% |
| Grizzly Girl | 8/10 | 2243 days | 4% |
| Angela | 9/10 | 2243 days | 4% |
| Rachel | 10/10 | 2273 days | 4% |
| Dory | 9/10 | 2365 days | 4% |
| Candy | 8/10 | 2426 days | 4% |
| Matt | 9/10 | 2426 days | 4% |
| Christina | 9/10 | 2426 days | 4% |
| Nicky Edwards | 8/10 | 2470 days | 4% |
| Yasmin Sabir | 10/10 | 2471 days | 4% |
| UK 50-something couple | 9/10 | 2485 days | 4% |
| Derek Gillard | 10/10 | 2516 days | 4% |
| Victor Hernandez | 3/10 | 2541 days | 2% |
| Laura Meelynn | 10/10 | 2546 days | 4% |
| Nora Tobies | 9/10 | 2552 days | 4% |
| Stacey Cheong | 9/10 | 2581 days | 3% |
| Samantha Brewin | 10/10 | 2588 days | 3% |
| Sandra Jeffers | 7/10 | 2593 days | 3% |
| Phil and Mel Rowson | 9/10 | 2596 days | 3% |
| Detlef Buxmann | 10/10 | 2616 days | 3% |
| Vanessa Stubbs | 9/10 | 2634 days | 3% |
| R R | 10/10 | 2638 days | 3% |
| CARMERS | 10/10 | 2638 days | 3% |
| Aman Yusuf | 10/10 | 2645 days | 3% |
| Nat and Chad | 10/10 | 2654 days | 3% |
| Chloe McKee | 10/10 | 2678 days | 3% |
| Alex Umbers | 9/10 | 2706 days | 3% |
| Joanne Haslam | 10/10 | 2741 days | 3% |
| Sally Caboche | 10/10 | 2761 days | 3% |
| Linda Jones | 10/10 | 2782 days | 3% |
| Louise Russell | 9/10 | 2790 days | 3% |
| Jerry Bart | 10/10 | 2795 days | 3% |
| Grainne Phelan | 9/10 | 2802 days | 3% |
| Paul Morris | 9/10 | 2808 days | 3% |
| Joe Fram | 10/10 | 2810 days | 3% |
| Cathy Mead | 8/10 | 2814 days | 3% |
| Paul Smith | 8/10 | 2821 days | 3% |
| Jason Perks | 9/10 | 2828 days | 3% |
| Erich Brueggermann | 9/10 | 2845 days | 3% |
| Lee Burdett | 10/10 | 2866 days | 3% |
| Roeland Driessen | 10/10 | 2881 days | 3% |
| Rebecca Lindsey | 8/10 | 2881 days | 3% |
| Greg Dylewski | 10/10 | 2888 days | 3% |
| Petr Jesko | 10/10 | 2917 days | 3% |
| Kathryn Meadows | 7/10 | 2942 days | 3% |
| Margo Wiltens | 10/10 | 2965 days | 3% |
| Ana Ciocchini | 10/10 | 2989 days | 3% |
| Rosanne van Dooren | 9/10 | 2993 days | 3% |
| Lyn Pobke | 10/10 | 3105 days | 2% |
| Pamela Hoffman | 8/10 | 3128 days | 2% |
| Diane Klasen | 9/10 | 3133 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3136 days | 2% |
| Heng Sing Teh | 10/10 | 3161 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3173 days | 2% |
| Gloria Berlari | 10/10 | 3191 days | 2% |
| Corina Sima | 10/10 | 3194 days | 2% |
| Chris Kay | 9/10 | 3204 days | 2% |
| Udo Morello | 10/10 | 3206 days | 2% |
| Volker Stroenisch | 10/10 | 3215 days | 2% |
| Laura Daly | 10/10 | 3236 days | 2% |
| Nicole CAirns | 10/10 | 3239 days | 2% |
| James Whitehead | 7/10 | 3249 days | 2% |
| Steve Warren | 10/10 | 3337 days | 2% |
| Cassandra Schreier | 10/10 | 3364 days | 2% |
| Pam Russell | 10/10 | 3370 days | 2% |
| Harriet Bramley | 8/10 | 3372 days | 2% |
| Chris Read | 4/10 | 3497 days | 1% |
| Steffen Paul | 5/10 | 3502 days | 1% |
| Linda Eather | 9/10 | 3513 days | 2% |
| Rachel S | 10/10 | 3522 days | 2% |
| Kurz Werner | 8/10 | 3522 days | 2% |
| Ken | 8/10 | 3543 days | 1% |
| Andrew Cruickshank | 8/10 | 3553 days | 2% |
| Mike Merrick | 9/10 | 3560 days | 2% |
| Averil Brown | 9/10 | 3578 days | 2% |
| Robert Warner | 10/10 | 3581 days | 2% |
| Elles Janssen | 8/10 | 3612 days | 1% |
| Patrick Dezarnaulds | 10/10 | 3621 days | 1% |
| Pia Sander | 9/10 | 3643 days | 1% |
| Gillian Scott | 9/10 | 3916 days | 1% |
| Malcolm & Susan | 9/10 | 3918 days | 1% |
| Brita Topp | 9/10 | 3918 days | 1% |
| Eva-Maria Krueger | 8/10 | 3918 days | 1% |
| Denise Ewbank | 9/10 | 3933 days | 1% |
| Steffen | 7/10 | 3934 days | 1% |
| Lopez Anandine | 9/10 | 3935 days | 1% |
| Sybille Willenbrock | 10/10 | 3940 days | 1% |
| Luca Maria Willensrock | 9/10 | 3940 days | 1% |
| Michael Uebe | 10/10 | 3949 days | 1% |
| Andrea Hiemer | 9/10 | 3953 days | 1% |
| S B | 10/10 | 3959 days | 1% |
| M K | 10/10 | 3959 days | 1% |
| Martin Thibaut | 10/10 | 3969 days | 1% |
| John Davis | 9/10 | 3976 days | 1% |
| Erin Decker | 10/10 | 4008 days | 1% |
| A Farquhar | 10/10 | 4038 days | 1% |
| Ron Stenhouse | 8/10 | 4252 days | 0% |
| Jiri van Straelper | 9/10 | 4270 days | 0% |
| patrick+ katerina | 9/10 | 4283 days | 0% |
| Jonas Schelbert | 8/10 | 4291 days | 0% |
| Veronica and Jordi | 4/10 | 4302 days | 0% |
| doepie277 | 7/10 | 4342 days | 0% |
| Margaret and Derek McNeil | 9/10 | 4358 days | 0% |
| Anja and Katharina | 10/10 | 4382 days | 1% |
| David | 8/10 | 4403 days | 1% |
| Lindsay Berquist | 10/10 | 4587 days | 1% |
| Stephanie Peter | 10/10 | 4635 days | 1% |
| Jill Homewood | 9/10 | 4641 days | 1% |
| Tinne Cis | 8/10 | 4645 days | 1% |
| Les Barnes | 10/10 | 4657 days | 1% |
| Aridne Giraud | 8/10 | 4660 days | 1% |
| Manuela Weber | 9/10 | 4662 days | 1% |
| Peter Aertssen | 7/10 | 4663 days | 1% |
| Horst Langstein | 9/10 | 4670 days | 1% |
| dierikx | 10/10 | 4708 days | 1% |
| lydzb | 10/10 | 4739 days | 1% |
| Martherus | 8/10 | 4746 days | 1% |
| Rus | 9/10 | 4769 days | 1% |
| DJohnson | 9/10 | 4830 days | 1% |
| damaca | 10/10 | 4830 days | 1% |
| Graham Greentree | 10/10 | 4991 days | 1% |
| Leroy Dimitri | 10/10 | 4996 days | 1% |
| Jolien Kruizinga | 9/10 | 4998 days | 1% |
| John Tinus | 8/10 | 4998 days | 1% |
| Tom Bushell | 7/10 | 4998 days | 1% |
| Nathalie | 10/10 | 4998 days | 1% |
| Sandra Milch | 10/10 | 4998 days | 1% |
| Graham Wilson | 9/10 | 4998 days | 1% |
| Laurie Smith | 9/10 | 5005 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5007 days | 1% |
| Courtney Wood | 8/10 | 5012 days | 1% |
| Elise van Haastert | 9/10 | 5013 days | 1% |
| Geert Van Tittelboom | 8/10 | 5018 days | 1% |
| Matthys Kikke | 8/10 | 5018 days | 1% |
| Bucher Weruer | 10/10 | 5018 days | 1% |
| Alexander & Stephanie | 8/10 | 5019 days | 1% |
| Lauren Pestell | 10/10 | 5021 days | 1% |
| John Price | 9/10 | 5032 days | 1% |
| Derek Archibald | 9/10 | 5035 days | 1% |
| Ellen Thompson | 10/10 | 5037 days | 1% |
| Robin Schomburg | 10/10 | 5039 days | 1% |
| flyfishingbum | 3/10 | 5042 days | 1% |
| dollimyxture | 8/10 | 5073 days | 1% |
| Monica Askew | 9/10 | 5296 days | 1% |
| davidm239 | 8/10 | 5318 days | 1% |
| Jess | 8/10 | 5353 days | 1% |
| Martina Pankova | 10/10 | 5354 days | 1% |
| Corine van Been | 7/10 | 5361 days | 1% |
| Einar | 9/10 | 5367 days | 1% |
| Don & Alice | 9/10 | 5383 days | 1% |
| John Cox | 8/10 | 5385 days | 1% |
| Remko Ebbens | 9/10 | 5392 days | 1% |
| T. Timmers | 9/10 | 5393 days | 1% |
| Jamie | 9/10 | 5399 days | 1% |
| Glenn Williamson | 8/10 | 5400 days | 1% |
| Keith Wilde | 8/10 | 5402 days | 1% |
| Hanz | 9/10 | 5403 days | 1% |
| marcoswi | 10/10 | 5413 days | 1% |
| Jonathan Angela | 7/10 | 5421 days | 1% |
| Chris Bulman | 9/10 | 5480 days | 1% |
| nancyburns | 9/10 | 5499 days | 1% |
| Francesca | 9/10 | 5514 days | 1% |
| DirkGermany | 10/10 | 5708 days | 1% |
| Ger | 10/10 | 5711 days | 1% |
| Philipp | 7/10 | 5713 days | 1% |
| johnst | 10/10 | 5713 days | 1% |
| Rissmann | 8/10 | 5729 days | 1% |
| MarcoJ | 9/10 | 5733 days | 1% |
| CSander | 8/10 | 5745 days | 1% |
| RobC1 | 7/10 | 5748 days | 1% |
| JoT | 9/10 | 5748 days | 1% |
| RobH | 8/10 | 5749 days | 1% |
| Frank | 9/10 | 5756 days | 1% |
| winter_uk | 6/10 | 5756 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.09% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 54 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 51 | -1.03% |
| 52 | -1.05% |
| 53 | -1.07% |
| 54 | -1.09% |
| 55 | -1.11% |
| 56 | -1.13% |
| 57 | -1.15% |
| … | … |
Balancing Adjustment
1.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.