G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
236 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 243 reviews. There are 236 valid reviews that are included when calculating the ranking score and 7 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 236 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 91 |
|
39% |
9/10 | 77 |
|
33% |
8/10 | 39 |
|
17% |
7/10 | 19 |
|
8% |
6/10 | 4 |
|
2% |
5/10 | 2 |
|
1% |
4/10 | 2 |
|
1% |
3/10 | 2 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
88.81% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.81% and is based on 236 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 236 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 22 |
|
28% |
9/10 | 28 |
|
35% |
8/10 | 19 |
|
24% |
7/10 | 8 |
|
10% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.56%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Marine | 10/10 | 53 days | 100% |
Anne | 7/10 | 112 days | 93% |
Southern man | 10/10 | 143 days | 99% |
Debyron | 9/10 | 143 days | 98% |
Michelle Smit | 10/10 | 234 days | 97% |
Zoe Grimshaw | 9/10 | 234 days | 96% |
Laura | 8/10 | 234 days | 95% |
Sal | 7/10 | 478 days | 81% |
Rebecca | 9/10 | 600 days | 79% |
Marie Perret | 10/10 | 600 days | 80% |
Dylan | 8/10 | 631 days | 76% |
Charlie | 9/10 | 631 days | 77% |
MB | 10/10 | 723 days | 70% |
Jodie Muller | 9/10 | 723 days | 69% |
Taylor Russell | 7/10 | 723 days | 65% |
FitzHanss | 5/10 | 753 days | 51% |
Ryli West | 7/10 | 753 days | 63% |
Whitney | 6/10 | 753 days | 58% |
Matt Olejniczak | 9/10 | 784 days | 64% |
Gary | 10/10 | 812 days | 62% |
Jaycee | 9/10 | 843 days | 59% |
Arie | 9/10 | 843 days | 59% |
Pierre Marty | 9/10 | 874 days | 56% |
RR | 10/10 | 874 days | 56% |
Karen Parker | 9/10 | 935 days | 50% |
Lara | 10/10 | 935 days | 50% |
Yuvin | 10/10 | 965 days | 47% |
Chantal D | 9/10 | 996 days | 44% |
Hannah and Matthew | 10/10 | 996 days | 44% |
Catherine | 10/10 | 1269 days | 22% |
Trina | 10/10 | 1453 days | 13% |
Tracy W | 10/10 | 1453 days | 13% |
Ramona | 10/10 | 1514 days | 10% |
Rory | 10/10 | 1542 days | 9% |
Michelle | 10/10 | 1604 days | 7% |
ZMad | 10/10 | 1604 days | 7% |
Josia | 10/10 | 1604 days | 7% |
Hamish | 10/10 | 1665 days | 6% |
David | 10/10 | 1787 days | 5% |
Maria | 9/10 | 1879 days | 4% |
Sandra Forstner | 10/10 | 1908 days | 4% |
Clauds | 9/10 | 1908 days | 4% |
Melanie | 10/10 | 1938 days | 4% |
Erica | 9/10 | 1939 days | 4% |
Fran | 9/10 | 1970 days | 4% |
Kellen Richter | 9/10 | 2000 days | 4% |
Susanne | 9/10 | 2000 days | 4% |
Chris Taesali | 8/10 | 2000 days | 4% |
Timothy Davies | 10/10 | 2000 days | 4% |
Elaine | 8/10 | 2061 days | 4% |
Erin | 7/10 | 2123 days | 4% |
Matilda | 10/10 | 2123 days | 4% |
Dominique Q | 10/10 | 2213 days | 4% |
Taylor | 7/10 | 2214 days | 4% |
Jmurray | 10/10 | 2245 days | 4% |
Pat Burns | 8/10 | 2245 days | 4% |
Peter Lillie | 9/10 | 2245 days | 4% |
Ruddah | 10/10 | 2304 days | 4% |
Heather Abbott | 8/10 | 2304 days | 4% |
JT | 6/10 | 2304 days | 3% |
An | 7/10 | 2335 days | 3% |
Matt | 6/10 | 2365 days | 3% |
James & Kerry | 10/10 | 2365 days | 4% |
Grizzly Girl | 8/10 | 2396 days | 3% |
Angela | 9/10 | 2396 days | 3% |
Rachel | 10/10 | 2426 days | 3% |
Dory | 9/10 | 2518 days | 3% |
Candy | 8/10 | 2579 days | 3% |
Matt | 9/10 | 2579 days | 3% |
Christina | 9/10 | 2579 days | 3% |
Nicky Edwards | 8/10 | 2623 days | 3% |
Yasmin Sabir | 10/10 | 2624 days | 3% |
UK 50-something couple | 9/10 | 2638 days | 3% |
Derek Gillard | 10/10 | 2668 days | 3% |
Victor Hernandez | 3/10 | 2694 days | 1% |
Laura Meelynn | 10/10 | 2699 days | 3% |
Nora Tobies | 9/10 | 2705 days | 3% |
Stacey Cheong | 9/10 | 2734 days | 3% |
Samantha Brewin | 10/10 | 2741 days | 3% |
Sandra Jeffers | 7/10 | 2746 days | 3% |
Phil and Mel Rowson | 9/10 | 2749 days | 3% |
Detlef Buxmann | 10/10 | 2769 days | 3% |
Vanessa Stubbs | 9/10 | 2787 days | 3% |
R R | 10/10 | 2790 days | 3% |
CARMERS | 10/10 | 2791 days | 3% |
Aman Yusuf | 10/10 | 2798 days | 3% |
Nat and Chad | 10/10 | 2807 days | 3% |
Chloe McKee | 10/10 | 2831 days | 3% |
Alex Umbers | 9/10 | 2859 days | 3% |
Joanne Haslam | 10/10 | 2894 days | 3% |
Sally Caboche | 10/10 | 2913 days | 3% |
Linda Jones | 10/10 | 2935 days | 2% |
Louise Russell | 9/10 | 2943 days | 2% |
Jerry Bart | 10/10 | 2948 days | 2% |
Grainne Phelan | 9/10 | 2955 days | 2% |
Paul Morris | 9/10 | 2961 days | 2% |
Joe Fram | 10/10 | 2963 days | 2% |
Cathy Mead | 8/10 | 2967 days | 2% |
Paul Smith | 8/10 | 2974 days | 2% |
Jason Perks | 9/10 | 2981 days | 2% |
Erich Brueggermann | 9/10 | 2998 days | 2% |
Lee Burdett | 10/10 | 3019 days | 2% |
Roeland Driessen | 10/10 | 3033 days | 2% |
Rebecca Lindsey | 8/10 | 3033 days | 2% |
Greg Dylewski | 10/10 | 3041 days | 2% |
Petr Jesko | 10/10 | 3070 days | 2% |
Kathryn Meadows | 7/10 | 3095 days | 2% |
Margo Wiltens | 10/10 | 3118 days | 2% |
Ana Ciocchini | 10/10 | 3142 days | 2% |
Rosanne van Dooren | 9/10 | 3146 days | 2% |
Lyn Pobke | 10/10 | 3258 days | 2% |
Pamela Hoffman | 8/10 | 3281 days | 2% |
Diane Klasen | 9/10 | 3286 days | 2% |
Erin Polcyn Sailer | 9/10 | 3289 days | 2% |
Heng Sing Teh | 10/10 | 3314 days | 2% |
Sam Smith-Palomeque | 9/10 | 3326 days | 2% |
Gloria Berlari | 10/10 | 3344 days | 2% |
Corina Sima | 10/10 | 3347 days | 2% |
Chris Kay | 9/10 | 3357 days | 2% |
Udo Morello | 10/10 | 3359 days | 2% |
Volker Stroenisch | 10/10 | 3368 days | 2% |
Laura Daly | 10/10 | 3389 days | 2% |
Nicole CAirns | 10/10 | 3392 days | 2% |
James Whitehead | 7/10 | 3402 days | 1% |
Steve Warren | 10/10 | 3490 days | 1% |
Cassandra Schreier | 10/10 | 3517 days | 1% |
Pam Russell | 10/10 | 3523 days | 1% |
Harriet Bramley | 8/10 | 3525 days | 1% |
Chris Read | 4/10 | 3650 days | 1% |
Steffen Paul | 5/10 | 3655 days | 1% |
Linda Eather | 9/10 | 3666 days | 1% |
Rachel S | 10/10 | 3674 days | 1% |
Kurz Werner | 8/10 | 3674 days | 1% |
Ken | 8/10 | 3696 days | 1% |
Andrew Cruickshank | 8/10 | 3705 days | 1% |
Mike Merrick | 9/10 | 3713 days | 1% |
Averil Brown | 9/10 | 3731 days | 1% |
Robert Warner | 10/10 | 3733 days | 1% |
Elles Janssen | 8/10 | 3764 days | 1% |
Patrick Dezarnaulds | 10/10 | 3774 days | 1% |
Pia Sander | 9/10 | 3795 days | 1% |
Gillian Scott | 9/10 | 4069 days | 0% |
Malcolm & Susan | 9/10 | 4070 days | 0% |
Brita Topp | 9/10 | 4071 days | 0% |
Eva-Maria Krueger | 8/10 | 4071 days | 0% |
Denise Ewbank | 9/10 | 4086 days | 0% |
Steffen | 7/10 | 4087 days | 0% |
Lopez Anandine | 9/10 | 4088 days | 0% |
Sybille Willenbrock | 10/10 | 4093 days | 0% |
Luca Maria Willensrock | 9/10 | 4093 days | 0% |
Michael Uebe | 10/10 | 4102 days | 0% |
Andrea Hiemer | 9/10 | 4106 days | 0% |
S B | 10/10 | 4112 days | 0% |
M K | 10/10 | 4112 days | 0% |
Martin Thibaut | 10/10 | 4122 days | 0% |
John Davis | 9/10 | 4129 days | 0% |
Erin Decker | 10/10 | 4161 days | 0% |
A Farquhar | 10/10 | 4191 days | 0% |
Ron Stenhouse | 8/10 | 4405 days | 1% |
Jiri van Straelper | 9/10 | 4423 days | 1% |
patrick+ katerina | 9/10 | 4436 days | 1% |
Jonas Schelbert | 8/10 | 4444 days | 1% |
Veronica and Jordi | 4/10 | 4455 days | 0% |
doepie277 | 7/10 | 4495 days | 1% |
Margaret and Derek McNeil | 9/10 | 4511 days | 1% |
Anja and Katharina | 10/10 | 4535 days | 1% |
David | 8/10 | 4556 days | 1% |
Lindsay Berquist | 10/10 | 4740 days | 1% |
Stephanie Peter | 10/10 | 4788 days | 1% |
Jill Homewood | 9/10 | 4794 days | 1% |
Tinne Cis | 8/10 | 4798 days | 1% |
Les Barnes | 10/10 | 4810 days | 1% |
Aridne Giraud | 8/10 | 4813 days | 1% |
Manuela Weber | 9/10 | 4815 days | 1% |
Peter Aertssen | 7/10 | 4816 days | 0% |
Horst Langstein | 9/10 | 4823 days | 1% |
dierikx | 10/10 | 4861 days | 1% |
lydzb | 10/10 | 4892 days | 1% |
Martherus | 8/10 | 4899 days | 1% |
Rus | 9/10 | 4922 days | 1% |
DJohnson | 9/10 | 4983 days | 1% |
damaca | 10/10 | 4983 days | 1% |
Graham Greentree | 10/10 | 5144 days | 1% |
Leroy Dimitri | 10/10 | 5149 days | 1% |
Jolien Kruizinga | 9/10 | 5151 days | 1% |
John Tinus | 8/10 | 5151 days | 1% |
Tom Bushell | 7/10 | 5151 days | 0% |
Nathalie | 10/10 | 5151 days | 1% |
Sandra Milch | 10/10 | 5151 days | 1% |
Graham Wilson | 9/10 | 5151 days | 1% |
Laurie Smith | 9/10 | 5158 days | 1% |
Juerg & Denise Zuesli | 7/10 | 5160 days | 0% |
Courtney Wood | 8/10 | 5165 days | 1% |
Elise van Haastert | 9/10 | 5166 days | 1% |
Geert Van Tittelboom | 8/10 | 5171 days | 1% |
Matthys Kikke | 8/10 | 5171 days | 1% |
Bucher Weruer | 10/10 | 5171 days | 1% |
Alexander & Stephanie | 8/10 | 5172 days | 1% |
Lauren Pestell | 10/10 | 5174 days | 1% |
John Price | 9/10 | 5185 days | 1% |
Derek Archibald | 9/10 | 5188 days | 1% |
Ellen Thompson | 10/10 | 5190 days | 1% |
Robin Schomburg | 10/10 | 5192 days | 1% |
flyfishingbum | 3/10 | 5195 days | 0% |
dollimyxture | 8/10 | 5226 days | 1% |
Monica Askew | 9/10 | 5449 days | 1% |
davidm239 | 8/10 | 5471 days | 1% |
Jess | 8/10 | 5506 days | 1% |
Martina Pankova | 10/10 | 5507 days | 1% |
Corine van Been | 7/10 | 5514 days | 0% |
Einar | 9/10 | 5520 days | 1% |
Don & Alice | 9/10 | 5536 days | 1% |
John Cox | 8/10 | 5538 days | 1% |
Remko Ebbens | 9/10 | 5545 days | 1% |
T. Timmers | 9/10 | 5546 days | 1% |
Jamie | 9/10 | 5552 days | 1% |
Glenn Williamson | 8/10 | 5553 days | 1% |
Keith Wilde | 8/10 | 5555 days | 1% |
Hanz | 9/10 | 5556 days | 1% |
marcoswi | 10/10 | 5566 days | 1% |
Jonathan Angela | 7/10 | 5574 days | 0% |
Chris Bulman | 9/10 | 5633 days | 1% |
nancyburns | 9/10 | 5652 days | 1% |
Francesca | 9/10 | 5667 days | 1% |
DirkGermany | 10/10 | 5861 days | 1% |
Ger | 10/10 | 5864 days | 1% |
Philipp | 7/10 | 5866 days | 0% |
johnst | 10/10 | 5866 days | 1% |
Rissmann | 8/10 | 5882 days | 1% |
MarcoJ | 9/10 | 5886 days | 1% |
CSander | 8/10 | 5898 days | 1% |
RobC1 | 7/10 | 5901 days | 0% |
JoT | 9/10 | 5901 days | 1% |
RobH | 8/10 | 5902 days | 1% |
Frank | 9/10 | 5909 days | 1% |
winter_uk | 6/10 | 5909 days | 0% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.53% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 71 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 32 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
29 | -0.48% |
30 | -0.49% |
31 | -0.51% |
32 | -0.53% |
33 | -0.54% |
34 | -0.56% |
35 | -0.58% |
… | … |
1.29% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.