G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
236 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 242 reviews. There are 236 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 236 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 91 |
|
39% |
9/10 | 77 |
|
33% |
8/10 | 39 |
|
17% |
7/10 | 19 |
|
8% |
6/10 | 4 |
|
2% |
5/10 | 2 |
|
1% |
4/10 | 2 |
|
1% |
3/10 | 2 |
|
1% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
88.81% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.81% and is based on 236 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 236 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 22 |
|
28% |
9/10 | 28 |
|
35% |
8/10 | 19 |
|
24% |
7/10 | 8 |
|
10% |
6/10 | 1 |
|
1% |
5/10 | 0 |
|
0% |
4/10 | 1 |
|
1% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
88.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Marine | 10/10 | 26 days | 100% |
Anne | 7/10 | 85 days | 93% |
Southern man | 10/10 | 116 days | 99% |
Debyron | 9/10 | 116 days | 98% |
Michelle Smit | 10/10 | 207 days | 98% |
Zoe Grimshaw | 9/10 | 207 days | 97% |
Laura | 8/10 | 207 days | 96% |
Sal | 7/10 | 451 days | 82% |
Rebecca | 9/10 | 573 days | 80% |
Marie Perret | 10/10 | 573 days | 81% |
Dylan | 8/10 | 604 days | 78% |
Charlie | 9/10 | 604 days | 78% |
MB | 10/10 | 696 days | 72% |
Jodie Muller | 9/10 | 696 days | 72% |
Taylor Russell | 7/10 | 696 days | 67% |
FitzHanss | 5/10 | 726 days | 53% |
Ryli West | 7/10 | 726 days | 65% |
Whitney | 6/10 | 726 days | 60% |
Matt Olejniczak | 9/10 | 757 days | 67% |
Gary | 10/10 | 785 days | 65% |
Jaycee | 9/10 | 816 days | 61% |
Arie | 9/10 | 816 days | 61% |
Pierre Marty | 9/10 | 847 days | 59% |
RR | 10/10 | 847 days | 59% |
Karen Parker | 9/10 | 908 days | 52% |
Lara | 10/10 | 908 days | 53% |
Yuvin | 10/10 | 938 days | 50% |
Chantal D | 9/10 | 969 days | 46% |
Hannah and Matthew | 10/10 | 969 days | 47% |
Catherine | 10/10 | 1242 days | 24% |
Trina | 10/10 | 1426 days | 14% |
Tracy W | 10/10 | 1426 days | 14% |
Ramona | 10/10 | 1487 days | 12% |
Rory | 10/10 | 1515 days | 10% |
Michelle | 10/10 | 1577 days | 9% |
ZMad | 10/10 | 1577 days | 9% |
Josia | 10/10 | 1577 days | 9% |
Hamish | 10/10 | 1638 days | 7% |
David | 10/10 | 1760 days | 5% |
Maria | 9/10 | 1852 days | 5% |
Sandra Forstner | 10/10 | 1881 days | 5% |
Clauds | 9/10 | 1881 days | 5% |
Melanie | 10/10 | 1912 days | 5% |
Erica | 9/10 | 1912 days | 5% |
Fran | 9/10 | 1943 days | 5% |
Kellen Richter | 9/10 | 1973 days | 5% |
Susanne | 9/10 | 1973 days | 5% |
Chris Taesali | 8/10 | 1973 days | 5% |
Timothy Davies | 10/10 | 1973 days | 5% |
Elaine | 8/10 | 2034 days | 4% |
Erin | 7/10 | 2096 days | 4% |
Matilda | 10/10 | 2096 days | 4% |
Dominique Q | 10/10 | 2187 days | 4% |
Taylor | 7/10 | 2187 days | 4% |
Jmurray | 10/10 | 2218 days | 4% |
Pat Burns | 8/10 | 2218 days | 4% |
Peter Lillie | 9/10 | 2218 days | 4% |
Ruddah | 10/10 | 2277 days | 4% |
Heather Abbott | 8/10 | 2277 days | 4% |
JT | 6/10 | 2277 days | 4% |
An | 7/10 | 2308 days | 4% |
Matt | 6/10 | 2338 days | 3% |
James & Kerry | 10/10 | 2338 days | 4% |
Grizzly Girl | 8/10 | 2369 days | 4% |
Angela | 9/10 | 2369 days | 4% |
Rachel | 10/10 | 2399 days | 4% |
Dory | 9/10 | 2491 days | 4% |
Candy | 8/10 | 2552 days | 4% |
Matt | 9/10 | 2552 days | 4% |
Christina | 9/10 | 2552 days | 4% |
Nicky Edwards | 8/10 | 2596 days | 3% |
Yasmin Sabir | 10/10 | 2597 days | 3% |
UK 50-something couple | 9/10 | 2611 days | 3% |
Derek Gillard | 10/10 | 2642 days | 3% |
Victor Hernandez | 3/10 | 2667 days | 2% |
Laura Meelynn | 10/10 | 2672 days | 3% |
Nora Tobies | 9/10 | 2678 days | 3% |
Stacey Cheong | 9/10 | 2707 days | 3% |
Samantha Brewin | 10/10 | 2714 days | 3% |
Sandra Jeffers | 7/10 | 2719 days | 3% |
Phil and Mel Rowson | 9/10 | 2722 days | 3% |
Detlef Buxmann | 10/10 | 2742 days | 3% |
Vanessa Stubbs | 9/10 | 2760 days | 3% |
R R | 10/10 | 2764 days | 3% |
CARMERS | 10/10 | 2764 days | 3% |
Aman Yusuf | 10/10 | 2771 days | 3% |
Nat and Chad | 10/10 | 2780 days | 3% |
Chloe McKee | 10/10 | 2804 days | 3% |
Alex Umbers | 9/10 | 2832 days | 3% |
Joanne Haslam | 10/10 | 2867 days | 3% |
Sally Caboche | 10/10 | 2887 days | 3% |
Linda Jones | 10/10 | 2908 days | 3% |
Louise Russell | 9/10 | 2916 days | 3% |
Jerry Bart | 10/10 | 2921 days | 3% |
Grainne Phelan | 9/10 | 2928 days | 3% |
Paul Morris | 9/10 | 2934 days | 3% |
Joe Fram | 10/10 | 2936 days | 3% |
Cathy Mead | 8/10 | 2940 days | 3% |
Paul Smith | 8/10 | 2947 days | 3% |
Jason Perks | 9/10 | 2954 days | 3% |
Erich Brueggermann | 9/10 | 2971 days | 3% |
Lee Burdett | 10/10 | 2992 days | 3% |
Roeland Driessen | 10/10 | 3007 days | 3% |
Rebecca Lindsey | 8/10 | 3007 days | 3% |
Greg Dylewski | 10/10 | 3014 days | 3% |
Petr Jesko | 10/10 | 3043 days | 2% |
Kathryn Meadows | 7/10 | 3068 days | 2% |
Margo Wiltens | 10/10 | 3091 days | 3% |
Ana Ciocchini | 10/10 | 3115 days | 2% |
Rosanne van Dooren | 9/10 | 3119 days | 2% |
Lyn Pobke | 10/10 | 3231 days | 2% |
Pamela Hoffman | 8/10 | 3254 days | 2% |
Diane Klasen | 9/10 | 3259 days | 2% |
Erin Polcyn Sailer | 9/10 | 3262 days | 2% |
Heng Sing Teh | 10/10 | 3287 days | 2% |
Sam Smith-Palomeque | 9/10 | 3299 days | 2% |
Gloria Berlari | 10/10 | 3317 days | 2% |
Corina Sima | 10/10 | 3320 days | 2% |
Chris Kay | 9/10 | 3330 days | 2% |
Udo Morello | 10/10 | 3332 days | 2% |
Volker Stroenisch | 10/10 | 3341 days | 2% |
Laura Daly | 10/10 | 3362 days | 2% |
Nicole CAirns | 10/10 | 3365 days | 2% |
James Whitehead | 7/10 | 3375 days | 2% |
Steve Warren | 10/10 | 3463 days | 2% |
Cassandra Schreier | 10/10 | 3490 days | 2% |
Pam Russell | 10/10 | 3496 days | 2% |
Harriet Bramley | 8/10 | 3498 days | 2% |
Chris Read | 4/10 | 3623 days | 1% |
Steffen Paul | 5/10 | 3628 days | 1% |
Linda Eather | 9/10 | 3639 days | 1% |
Rachel S | 10/10 | 3648 days | 1% |
Kurz Werner | 8/10 | 3648 days | 1% |
Ken | 8/10 | 3669 days | 1% |
Andrew Cruickshank | 8/10 | 3679 days | 1% |
Mike Merrick | 9/10 | 3686 days | 1% |
Averil Brown | 9/10 | 3704 days | 1% |
Robert Warner | 10/10 | 3707 days | 1% |
Elles Janssen | 8/10 | 3738 days | 1% |
Patrick Dezarnaulds | 10/10 | 3747 days | 1% |
Pia Sander | 9/10 | 3769 days | 1% |
Gillian Scott | 9/10 | 4042 days | 1% |
Malcolm & Susan | 9/10 | 4044 days | 1% |
Brita Topp | 9/10 | 4044 days | 1% |
Eva-Maria Krueger | 8/10 | 4044 days | 1% |
Denise Ewbank | 9/10 | 4059 days | 1% |
Steffen | 7/10 | 4060 days | 1% |
Lopez Anandine | 9/10 | 4061 days | 1% |
Sybille Willenbrock | 10/10 | 4066 days | 1% |
Luca Maria Willensrock | 9/10 | 4066 days | 1% |
Michael Uebe | 10/10 | 4075 days | 1% |
Andrea Hiemer | 9/10 | 4079 days | 1% |
S B | 10/10 | 4085 days | 1% |
M K | 10/10 | 4085 days | 1% |
Martin Thibaut | 10/10 | 4095 days | 0% |
John Davis | 9/10 | 4102 days | 0% |
Erin Decker | 10/10 | 4134 days | 0% |
A Farquhar | 10/10 | 4164 days | 0% |
Ron Stenhouse | 8/10 | 4378 days | 0% |
Jiri van Straelper | 9/10 | 4396 days | 1% |
patrick+ katerina | 9/10 | 4409 days | 1% |
Jonas Schelbert | 8/10 | 4417 days | 1% |
Veronica and Jordi | 4/10 | 4428 days | 1% |
doepie277 | 7/10 | 4468 days | 1% |
Margaret and Derek McNeil | 9/10 | 4484 days | 1% |
Anja and Katharina | 10/10 | 4508 days | 1% |
David | 8/10 | 4529 days | 1% |
Lindsay Berquist | 10/10 | 4713 days | 1% |
Stephanie Peter | 10/10 | 4761 days | 1% |
Jill Homewood | 9/10 | 4767 days | 1% |
Tinne Cis | 8/10 | 4771 days | 1% |
Les Barnes | 10/10 | 4783 days | 1% |
Aridne Giraud | 8/10 | 4786 days | 1% |
Manuela Weber | 9/10 | 4788 days | 1% |
Peter Aertssen | 7/10 | 4789 days | 1% |
Horst Langstein | 9/10 | 4796 days | 1% |
dierikx | 10/10 | 4834 days | 1% |
lydzb | 10/10 | 4865 days | 1% |
Martherus | 8/10 | 4872 days | 1% |
Rus | 9/10 | 4895 days | 1% |
DJohnson | 9/10 | 4956 days | 1% |
damaca | 10/10 | 4956 days | 1% |
Graham Greentree | 10/10 | 5117 days | 1% |
Leroy Dimitri | 10/10 | 5122 days | 1% |
Jolien Kruizinga | 9/10 | 5124 days | 1% |
John Tinus | 8/10 | 5124 days | 1% |
Tom Bushell | 7/10 | 5124 days | 1% |
Nathalie | 10/10 | 5124 days | 1% |
Sandra Milch | 10/10 | 5124 days | 1% |
Graham Wilson | 9/10 | 5124 days | 1% |
Laurie Smith | 9/10 | 5131 days | 1% |
Juerg & Denise Zuesli | 7/10 | 5133 days | 1% |
Courtney Wood | 8/10 | 5138 days | 1% |
Elise van Haastert | 9/10 | 5139 days | 1% |
Geert Van Tittelboom | 8/10 | 5144 days | 1% |
Matthys Kikke | 8/10 | 5144 days | 1% |
Bucher Weruer | 10/10 | 5144 days | 1% |
Alexander & Stephanie | 8/10 | 5145 days | 1% |
Lauren Pestell | 10/10 | 5147 days | 1% |
John Price | 9/10 | 5158 days | 1% |
Derek Archibald | 9/10 | 5161 days | 1% |
Ellen Thompson | 10/10 | 5163 days | 1% |
Robin Schomburg | 10/10 | 5165 days | 1% |
flyfishingbum | 3/10 | 5168 days | 1% |
dollimyxture | 8/10 | 5199 days | 1% |
Monica Askew | 9/10 | 5422 days | 1% |
davidm239 | 8/10 | 5444 days | 1% |
Jess | 8/10 | 5479 days | 1% |
Martina Pankova | 10/10 | 5480 days | 1% |
Corine van Been | 7/10 | 5487 days | 1% |
Einar | 9/10 | 5493 days | 1% |
Don & Alice | 9/10 | 5509 days | 1% |
John Cox | 8/10 | 5511 days | 1% |
Remko Ebbens | 9/10 | 5518 days | 1% |
T. Timmers | 9/10 | 5519 days | 1% |
Jamie | 9/10 | 5525 days | 1% |
Glenn Williamson | 8/10 | 5526 days | 1% |
Keith Wilde | 8/10 | 5528 days | 1% |
Hanz | 9/10 | 5529 days | 1% |
marcoswi | 10/10 | 5539 days | 1% |
Jonathan Angela | 7/10 | 5547 days | 1% |
Chris Bulman | 9/10 | 5606 days | 1% |
nancyburns | 9/10 | 5625 days | 1% |
Francesca | 9/10 | 5640 days | 1% |
DirkGermany | 10/10 | 5834 days | 1% |
Ger | 10/10 | 5837 days | 1% |
Philipp | 7/10 | 5839 days | 1% |
johnst | 10/10 | 5839 days | 1% |
Rissmann | 8/10 | 5855 days | 1% |
MarcoJ | 9/10 | 5859 days | 1% |
CSander | 8/10 | 5871 days | 1% |
RobC1 | 7/10 | 5874 days | 1% |
JoT | 9/10 | 5874 days | 1% |
RobH | 8/10 | 5875 days | 1% |
Frank | 9/10 | 5882 days | 1% |
winter_uk | 6/10 | 5882 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 59 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 6 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
3 | -0.06% |
4 | -0.08% |
5 | -0.10% |
6 | -0.11% |
7 | -0.13% |
8 | -0.15% |
9 | -0.17% |
… | … |
1.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.