Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Anau Lakeview Holiday Park & Motels.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
238 Valid Reviews
The Te Anau Lakeview Holiday Park & Motels experience has a total of 244 reviews. There are 238 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 238 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 93 |
|
39% |
| 9/10 | 77 |
|
32% |
| 8/10 | 39 |
|
16% |
| 7/10 | 19 |
|
8% |
| 6/10 | 4 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.91% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels valid reviews is 88.91% and is based on 238 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 238 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
28% |
| 9/10 | 28 |
|
35% |
| 8/10 | 19 |
|
24% |
| 7/10 | 8 |
|
10% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.34% Average
The raw data average (mean) for all the Te Anau Lakeview Holiday Park & Motels face-to-face reviews is 87.34% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
89.52%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| L Hart | 10/10 | 36 days | 100% |
| Elizabet | 10/10 | 250 days | 97% |
| Marine | 10/10 | 281 days | 96% |
| Anne | 7/10 | 340 days | 87% |
| Southern man | 10/10 | 371 days | 92% |
| Debyron | 9/10 | 371 days | 91% |
| Michelle Smit | 10/10 | 462 days | 88% |
| Zoe Grimshaw | 9/10 | 462 days | 87% |
| Laura | 8/10 | 462 days | 86% |
| Sal | 7/10 | 706 days | 67% |
| Rebecca | 9/10 | 828 days | 60% |
| Marie Perret | 10/10 | 828 days | 61% |
| Dylan | 8/10 | 859 days | 57% |
| Charlie | 9/10 | 859 days | 57% |
| MB | 10/10 | 951 days | 49% |
| Jodie Muller | 9/10 | 951 days | 48% |
| Taylor Russell | 7/10 | 951 days | 45% |
| FitzHanss | 5/10 | 981 days | 35% |
| Ryli West | 7/10 | 981 days | 42% |
| Whitney | 6/10 | 981 days | 39% |
| Matt Olejniczak | 9/10 | 1012 days | 42% |
| Gary | 10/10 | 1040 days | 40% |
| Jaycee | 9/10 | 1071 days | 37% |
| Arie | 9/10 | 1071 days | 37% |
| Pierre Marty | 9/10 | 1102 days | 34% |
| RR | 10/10 | 1102 days | 35% |
| Karen Parker | 9/10 | 1163 days | 30% |
| Lara | 10/10 | 1163 days | 30% |
| Yuvin | 10/10 | 1193 days | 28% |
| Chantal D | 9/10 | 1224 days | 25% |
| Hannah and Matthew | 10/10 | 1224 days | 26% |
| Catherine | 10/10 | 1497 days | 11% |
| Trina | 10/10 | 1681 days | 6% |
| Tracy W | 10/10 | 1681 days | 6% |
| Ramona | 10/10 | 1742 days | 5% |
| Rory | 10/10 | 1770 days | 5% |
| Michelle | 10/10 | 1832 days | 5% |
| ZMad | 10/10 | 1832 days | 5% |
| Josia | 10/10 | 1832 days | 5% |
| Hamish | 10/10 | 1893 days | 5% |
| David | 10/10 | 2015 days | 5% |
| Maria | 9/10 | 2107 days | 4% |
| Sandra Forstner | 10/10 | 2136 days | 4% |
| Clauds | 9/10 | 2136 days | 4% |
| Melanie | 10/10 | 2166 days | 4% |
| Erica | 9/10 | 2167 days | 4% |
| Fran | 9/10 | 2198 days | 4% |
| Kellen Richter | 9/10 | 2228 days | 4% |
| Susanne | 9/10 | 2228 days | 4% |
| Chris Taesali | 8/10 | 2228 days | 4% |
| Timothy Davies | 10/10 | 2228 days | 4% |
| Elaine | 8/10 | 2289 days | 4% |
| Erin | 7/10 | 2351 days | 4% |
| Matilda | 10/10 | 2351 days | 4% |
| Dominique Q | 10/10 | 2441 days | 4% |
| Taylor | 7/10 | 2442 days | 3% |
| Jmurray | 10/10 | 2473 days | 4% |
| Pat Burns | 8/10 | 2473 days | 4% |
| Peter Lillie | 9/10 | 2473 days | 4% |
| Ruddah | 10/10 | 2532 days | 4% |
| Heather Abbott | 8/10 | 2532 days | 4% |
| JT | 6/10 | 2532 days | 3% |
| An | 7/10 | 2563 days | 3% |
| Matt | 6/10 | 2593 days | 3% |
| James & Kerry | 10/10 | 2593 days | 3% |
| Grizzly Girl | 8/10 | 2624 days | 3% |
| Angela | 9/10 | 2624 days | 3% |
| Rachel | 10/10 | 2654 days | 3% |
| Dory | 9/10 | 2746 days | 3% |
| Candy | 8/10 | 2807 days | 3% |
| Matt | 9/10 | 2807 days | 3% |
| Christina | 9/10 | 2807 days | 3% |
| Nicky Edwards | 8/10 | 2851 days | 3% |
| Yasmin Sabir | 10/10 | 2852 days | 3% |
| UK 50-something couple | 9/10 | 2866 days | 3% |
| Derek Gillard | 10/10 | 2896 days | 3% |
| Victor Hernandez | 3/10 | 2922 days | 2% |
| Laura Meelynn | 10/10 | 2927 days | 3% |
| Nora Tobies | 9/10 | 2933 days | 3% |
| Stacey Cheong | 9/10 | 2962 days | 3% |
| Samantha Brewin | 10/10 | 2969 days | 3% |
| Sandra Jeffers | 7/10 | 2974 days | 3% |
| Phil and Mel Rowson | 9/10 | 2977 days | 3% |
| Detlef Buxmann | 10/10 | 2997 days | 3% |
| Vanessa Stubbs | 9/10 | 3015 days | 3% |
| R R | 10/10 | 3018 days | 3% |
| CARMERS | 10/10 | 3019 days | 3% |
| Aman Yusuf | 10/10 | 3026 days | 3% |
| Nat and Chad | 10/10 | 3035 days | 3% |
| Chloe McKee | 10/10 | 3059 days | 3% |
| Alex Umbers | 9/10 | 3087 days | 2% |
| Joanne Haslam | 10/10 | 3122 days | 2% |
| Sally Caboche | 10/10 | 3141 days | 2% |
| Linda Jones | 10/10 | 3163 days | 2% |
| Louise Russell | 9/10 | 3171 days | 2% |
| Jerry Bart | 10/10 | 3176 days | 2% |
| Grainne Phelan | 9/10 | 3183 days | 2% |
| Paul Morris | 9/10 | 3189 days | 2% |
| Joe Fram | 10/10 | 3191 days | 2% |
| Cathy Mead | 8/10 | 3195 days | 2% |
| Paul Smith | 8/10 | 3202 days | 2% |
| Jason Perks | 9/10 | 3209 days | 2% |
| Erich Brueggermann | 9/10 | 3226 days | 2% |
| Lee Burdett | 10/10 | 3247 days | 2% |
| Roeland Driessen | 10/10 | 3261 days | 2% |
| Rebecca Lindsey | 8/10 | 3261 days | 2% |
| Greg Dylewski | 10/10 | 3269 days | 2% |
| Petr Jesko | 10/10 | 3298 days | 2% |
| Kathryn Meadows | 7/10 | 3323 days | 2% |
| Margo Wiltens | 10/10 | 3346 days | 2% |
| Ana Ciocchini | 10/10 | 3370 days | 2% |
| Rosanne van Dooren | 9/10 | 3374 days | 2% |
| Lyn Pobke | 10/10 | 3486 days | 2% |
| Pamela Hoffman | 8/10 | 3509 days | 2% |
| Diane Klasen | 9/10 | 3514 days | 2% |
| Erin Polcyn Sailer | 9/10 | 3517 days | 2% |
| Heng Sing Teh | 10/10 | 3542 days | 2% |
| Sam Smith-Palomeque | 9/10 | 3554 days | 2% |
| Gloria Berlari | 10/10 | 3572 days | 2% |
| Corina Sima | 10/10 | 3575 days | 2% |
| Chris Kay | 9/10 | 3585 days | 1% |
| Udo Morello | 10/10 | 3587 days | 2% |
| Volker Stroenisch | 10/10 | 3596 days | 1% |
| Laura Daly | 10/10 | 3617 days | 1% |
| Nicole CAirns | 10/10 | 3620 days | 1% |
| James Whitehead | 7/10 | 3630 days | 1% |
| Steve Warren | 10/10 | 3718 days | 1% |
| Cassandra Schreier | 10/10 | 3745 days | 1% |
| Pam Russell | 10/10 | 3751 days | 1% |
| Harriet Bramley | 8/10 | 3753 days | 1% |
| Chris Read | 4/10 | 3878 days | 1% |
| Steffen Paul | 5/10 | 3883 days | 1% |
| Linda Eather | 9/10 | 3894 days | 1% |
| Rachel S | 10/10 | 3902 days | 1% |
| Kurz Werner | 8/10 | 3902 days | 1% |
| Ken | 8/10 | 3924 days | 1% |
| Andrew Cruickshank | 8/10 | 3933 days | 1% |
| Mike Merrick | 9/10 | 3941 days | 1% |
| Averil Brown | 9/10 | 3959 days | 1% |
| Robert Warner | 10/10 | 3961 days | 1% |
| Elles Janssen | 8/10 | 3992 days | 1% |
| Patrick Dezarnaulds | 10/10 | 4002 days | 1% |
| Pia Sander | 9/10 | 4023 days | 1% |
| Gillian Scott | 9/10 | 4297 days | 0% |
| Malcolm & Susan | 9/10 | 4298 days | 0% |
| Brita Topp | 9/10 | 4299 days | 0% |
| Eva-Maria Krueger | 8/10 | 4299 days | 0% |
| Denise Ewbank | 9/10 | 4314 days | 0% |
| Steffen | 7/10 | 4315 days | 0% |
| Lopez Anandine | 9/10 | 4316 days | 0% |
| Sybille Willenbrock | 10/10 | 4321 days | 0% |
| Luca Maria Willensrock | 9/10 | 4321 days | 0% |
| Michael Uebe | 10/10 | 4330 days | 0% |
| Andrea Hiemer | 9/10 | 4334 days | 0% |
| S B | 10/10 | 4340 days | 0% |
| M K | 10/10 | 4340 days | 0% |
| Martin Thibaut | 10/10 | 4350 days | 0% |
| John Davis | 9/10 | 4357 days | 0% |
| Erin Decker | 10/10 | 4389 days | 1% |
| A Farquhar | 10/10 | 4419 days | 1% |
| Ron Stenhouse | 8/10 | 4633 days | 1% |
| Jiri van Straelper | 9/10 | 4651 days | 1% |
| patrick+ katerina | 9/10 | 4664 days | 1% |
| Jonas Schelbert | 8/10 | 4672 days | 1% |
| Veronica and Jordi | 4/10 | 4683 days | 1% |
| doepie277 | 7/10 | 4723 days | 1% |
| Margaret and Derek McNeil | 9/10 | 4739 days | 1% |
| Anja and Katharina | 10/10 | 4763 days | 1% |
| David | 8/10 | 4784 days | 1% |
| Lindsay Berquist | 10/10 | 4968 days | 1% |
| Stephanie Peter | 10/10 | 5016 days | 1% |
| Jill Homewood | 9/10 | 5022 days | 1% |
| Tinne Cis | 8/10 | 5026 days | 1% |
| Les Barnes | 10/10 | 5038 days | 1% |
| Aridne Giraud | 8/10 | 5041 days | 1% |
| Manuela Weber | 9/10 | 5043 days | 1% |
| Peter Aertssen | 7/10 | 5044 days | 1% |
| Horst Langstein | 9/10 | 5051 days | 1% |
| dierikx | 10/10 | 5089 days | 1% |
| lydzb | 10/10 | 5120 days | 1% |
| Martherus | 8/10 | 5127 days | 1% |
| Rus | 9/10 | 5150 days | 1% |
| DJohnson | 9/10 | 5211 days | 1% |
| damaca | 10/10 | 5211 days | 1% |
| Graham Greentree | 10/10 | 5372 days | 1% |
| Leroy Dimitri | 10/10 | 5377 days | 1% |
| Jolien Kruizinga | 9/10 | 5379 days | 1% |
| John Tinus | 8/10 | 5379 days | 1% |
| Tom Bushell | 7/10 | 5379 days | 1% |
| Nathalie | 10/10 | 5379 days | 1% |
| Sandra Milch | 10/10 | 5379 days | 1% |
| Graham Wilson | 9/10 | 5379 days | 1% |
| Laurie Smith | 9/10 | 5386 days | 1% |
| Juerg & Denise Zuesli | 7/10 | 5388 days | 1% |
| Courtney Wood | 8/10 | 5393 days | 1% |
| Elise van Haastert | 9/10 | 5394 days | 1% |
| Geert Van Tittelboom | 8/10 | 5399 days | 1% |
| Matthys Kikke | 8/10 | 5399 days | 1% |
| Bucher Weruer | 10/10 | 5399 days | 1% |
| Alexander & Stephanie | 8/10 | 5400 days | 1% |
| Lauren Pestell | 10/10 | 5402 days | 1% |
| John Price | 9/10 | 5413 days | 1% |
| Derek Archibald | 9/10 | 5416 days | 1% |
| Ellen Thompson | 10/10 | 5418 days | 1% |
| Robin Schomburg | 10/10 | 5420 days | 1% |
| flyfishingbum | 3/10 | 5423 days | 1% |
| dollimyxture | 8/10 | 5454 days | 1% |
| Monica Askew | 9/10 | 5677 days | 1% |
| davidm239 | 8/10 | 5699 days | 1% |
| Jess | 8/10 | 5734 days | 1% |
| Martina Pankova | 10/10 | 5735 days | 1% |
| Corine van Been | 7/10 | 5742 days | 1% |
| Einar | 9/10 | 5748 days | 1% |
| Don & Alice | 9/10 | 5764 days | 1% |
| John Cox | 8/10 | 5766 days | 1% |
| Remko Ebbens | 9/10 | 5773 days | 1% |
| T. Timmers | 9/10 | 5774 days | 1% |
| Jamie | 9/10 | 5780 days | 1% |
| Glenn Williamson | 8/10 | 5781 days | 1% |
| Keith Wilde | 8/10 | 5783 days | 1% |
| Hanz | 9/10 | 5784 days | 1% |
| marcoswi | 10/10 | 5794 days | 1% |
| Jonathan Angela | 7/10 | 5802 days | 1% |
| Chris Bulman | 9/10 | 5861 days | 1% |
| nancyburns | 9/10 | 5880 days | 1% |
| Francesca | 9/10 | 5895 days | 1% |
| DirkGermany | 10/10 | 6089 days | 1% |
| Ger | 10/10 | 6092 days | 1% |
| Philipp | 7/10 | 6094 days | 1% |
| johnst | 10/10 | 6094 days | 1% |
| Rissmann | 8/10 | 6110 days | 1% |
| MarcoJ | 9/10 | 6114 days | 1% |
| CSander | 8/10 | 6126 days | 1% |
| RobC1 | 7/10 | 6129 days | 1% |
| JoT | 9/10 | 6129 days | 1% |
| RobH | 8/10 | 6130 days | 1% |
| Frank | 9/10 | 6137 days | 1% |
| winter_uk | 6/10 | 6137 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Anau Lakeview Holiday Park & Motels experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.37% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Anau Lakeview Holiday Park & Motels experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Anau Lakeview Holiday Park & Motels experience has been adjusted for 18 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 15 | -0.31% |
| 16 | -0.33% |
| 17 | -0.35% |
| 18 | -0.37% |
| 19 | -0.39% |
| 20 | -0.41% |
| 21 | -0.43% |
| … | … |
1.12% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.