G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
98 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 100 reviews. There are 98 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 98 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
8% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
32% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 4 |
|
4% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
71.73% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 71.73% and is based on 98 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 98 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.45%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Aaron | 8/10 | 122 days | 100% |
| Laura | 7/10 | 152 days | 94% |
| Lu | 8/10 | 365 days | 93% |
| Millie | 10/10 | 427 days | 92% |
| Diana Antunez | 8/10 | 488 days | 87% |
| Sue | 10/10 | 671 days | 76% |
| Felix | 9/10 | 761 days | 68% |
| Charlotte Houël | 6/10 | 761 days | 59% |
| Pateke | 6/10 | 1857 days | 4% |
| Phoebe | 8/10 | 1888 days | 5% |
| Johannes | 9/10 | 2163 days | 4% |
| Liz | 8/10 | 2163 days | 4% |
| Flatlanders | 6/10 | 2191 days | 4% |
| Maxime | 8/10 | 2222 days | 4% |
| JT | 8/10 | 2222 days | 4% |
| Mahi | 7/10 | 2253 days | 4% |
| Ray Tombs | 9/10 | 2497 days | 4% |
| Nicky Edwards | 7/10 | 2541 days | 3% |
| Maureen Allouche | 8/10 | 2548 days | 3% |
| Shira LA | 4/10 | 2556 days | 2% |
| Megan Mosto | 3/10 | 2608 days | 2% |
| Paul and Paula | 7/10 | 2623 days | 3% |
| Tammy Schein | 9/10 | 2647 days | 3% |
| Paul Morris | 7/10 | 2879 days | 3% |
| Laura Arbuthnot | 2/10 | 3037 days | 1% |
| Philippa and Adam | 5/10 | 3290 days | 2% |
| Tom Reber | 3/10 | 3458 days | 1% |
| Leah Stewart | 6/10 | 3683 days | 1% |
| Ben Sheridan | 6/10 | 4029 days | 0% |
| Caren van Gastel | 8/10 | 4049 days | 1% |
| Rory Seaton | 9/10 | 4049 days | 1% |
| Yosh Boy | 1/10 | 4201 days | 0% |
| Fred and Carin | 7/10 | 4433 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4436 days | 1% |
| Alex Laidlaw | 9/10 | 4451 days | 1% |
| Ton Franke | 8/10 | 4460 days | 1% |
| Ryan J | 3/10 | 4535 days | 0% |
| Robin Sable | 9/10 | 4700 days | 1% |
| Margreet Hanemaaijer | 3/10 | 4705 days | 0% |
| Rien | 9/10 | 4711 days | 1% |
| Matthias Angela | 8/10 | 4713 days | 1% |
| DavidT | 7/10 | 4719 days | 1% |
| lmoore | 2/10 | 4719 days | 0% |
| Vlutters | 8/10 | 4724 days | 1% |
| Elke Ingulf | 8/10 | 4728 days | 1% |
| B Sluis | 8/10 | 4728 days | 1% |
| Richard & Jane | 9/10 | 4728 days | 1% |
| Nigel Horrocks | 8/10 | 4729 days | 1% |
| Sabine & Stefan | 4/10 | 4732 days | 1% |
| Randewyk | 9/10 | 4732 days | 1% |
| Gerrit & Martina | 7/10 | 4733 days | 1% |
| Gabriele Wendt | 8/10 | 4733 days | 1% |
| Butz | 10/10 | 4734 days | 1% |
| David & Sue Lokkerbol | 5/10 | 4734 days | 1% |
| joerem | 2/10 | 4748 days | 0% |
| Brock Wagner | 7/10 | 5067 days | 1% |
| Leon van Hengel | 8/10 | 5068 days | 1% |
| Sophia Kelly | 4/10 | 5069 days | 1% |
| John Duffy | 10/10 | 5071 days | 1% |
| Steve & Pearl Baker | 8/10 | 5075 days | 1% |
| Julia | 9/10 | 5075 days | 1% |
| Bill Cutler | 9/10 | 5075 days | 1% |
| Katherine Forward | 8/10 | 5079 days | 1% |
| Gert Vogelaers | 9/10 | 5088 days | 1% |
| James Jackson | 6/10 | 5103 days | 1% |
| Fabian | 6/10 | 5104 days | 1% |
| Robert Cox | 8/10 | 5104 days | 1% |
| Claire Bulmer | 3/10 | 5108 days | 0% |
| Remco Smit | 10/10 | 5109 days | 1% |
| allan12 | 3/10 | 5144 days | 0% |
| Nuro | 8/10 | 5191 days | 1% |
| Pete & Chris | 2/10 | 5375 days | 0% |
| Lomas | 10/10 | 5380 days | 1% |
| maggie Webster | 8/10 | 5436 days | 1% |
| Giaque | 9/10 | 5456 days | 1% |
| Annie | 8/10 | 5472 days | 1% |
| Susan Hitchins | 9/10 | 5474 days | 1% |
| Terry Phillips | 8/10 | 5475 days | 1% |
| Rob Alston | 5/10 | 5478 days | 1% |
| S Luis Van Oler | 9/10 | 5483 days | 1% |
| Astrio Gregersen | 5/10 | 5507 days | 1% |
| gary mitchell | 10/10 | 5540 days | 1% |
| Colin S | 10/10 | 5548 days | 1% |
| Pia | 9/10 | 5551 days | 1% |
| Roma | 8/10 | 5563 days | 1% |
| Nathalie | 2/10 | 5781 days | 0% |
| Silvia Huerlimann | 6/10 | 5784 days | 1% |
| Thomas1646 | 8/10 | 5791 days | 1% |
| JohnN | 8/10 | 5801 days | 1% |
| Hans | 8/10 | 5801 days | 1% |
| Andy Baker | 9/10 | 5804 days | 1% |
| MrHebbard | 9/10 | 5817 days | 1% |
| CarolB | 8/10 | 5818 days | 1% |
| VolkerS | 9/10 | 5818 days | 1% |
| CateNetherlands | 9/10 | 5826 days | 1% |
| Heath | 7/10 | 5829 days | 1% |
| Joery | 8/10 | 5831 days | 1% |
| Ralf | 7/10 | 5883 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-2.19% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 106 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 103 | -2.13% |
| 104 | -2.15% |
| 105 | -2.17% |
| 106 | -2.19% |
| 107 | -2.21% |
| 108 | -2.24% |
| 109 | -2.26% |
| … | … |
Balancing Adjustment
3.21% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.