Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
108 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 110 reviews. There are 108 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 108 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
12% |
| 9/10 | 22 |
|
20% |
| 8/10 | 32 |
|
30% |
| 7/10 | 11 |
|
10% |
| 6/10 | 8 |
|
7% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 7 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 2 |
|
2% |
72.13% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 72.13% and is based on 108 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 108 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.31%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marie-Claude Ruata | 8/10 | 41 days | 98% |
| Susan Melgaard Rasmussen | 3/10 | 41 days | 54% |
| Cees Koeman | 10/10 | 41 days | 100% |
| Colin Mitchell | 1/10 | 41 days | 40% |
| Kari Flanagan | 9/10 | 72 days | 99% |
| Paul T Beisser III | 10/10 | 133 days | 99% |
| Viktoria | 10/10 | 378 days | 92% |
| David | 10/10 | 378 days | 92% |
| C Emes | 10/10 | 406 days | 91% |
| Jessica Heinrich | 5/10 | 406 days | 69% |
| Aaron | 8/10 | 529 days | 82% |
| Laura | 7/10 | 559 days | 76% |
| Lu | 8/10 | 772 days | 65% |
| Millie | 10/10 | 834 days | 60% |
| Diana Antunez | 8/10 | 895 days | 53% |
| Sue | 10/10 | 1078 days | 37% |
| Felix | 9/10 | 1168 days | 29% |
| Charlotte Houël | 6/10 | 1168 days | 25% |
| Pateke | 6/10 | 2264 days | 3% |
| Phoebe | 8/10 | 2295 days | 4% |
| Johannes | 9/10 | 2570 days | 3% |
| Liz | 8/10 | 2570 days | 3% |
| Flatlanders | 6/10 | 2598 days | 3% |
| Maxime | 8/10 | 2629 days | 3% |
| JT | 8/10 | 2629 days | 3% |
| Mahi | 7/10 | 2660 days | 3% |
| Ray Tombs | 9/10 | 2904 days | 2% |
| Nicky Edwards | 7/10 | 2948 days | 2% |
| Maureen Allouche | 8/10 | 2955 days | 2% |
| Shira LA | 4/10 | 2963 days | 1% |
| Megan Mosto | 3/10 | 3015 days | 1% |
| Paul and Paula | 7/10 | 3030 days | 2% |
| Tammy Schein | 9/10 | 3055 days | 2% |
| Paul Morris | 7/10 | 3286 days | 2% |
| Laura Arbuthnot | 2/10 | 3444 days | 0% |
| Philippa and Adam | 5/10 | 3697 days | 1% |
| Tom Reber | 3/10 | 3865 days | 0% |
| Leah Stewart | 6/10 | 4090 days | 0% |
| Ben Sheridan | 6/10 | 4436 days | 0% |
| Caren van Gastel | 8/10 | 4456 days | 1% |
| Rory Seaton | 9/10 | 4456 days | 1% |
| Yosh Boy | 1/10 | 4608 days | 0% |
| Fred and Carin | 7/10 | 4840 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4843 days | 1% |
| Alex Laidlaw | 9/10 | 4858 days | 1% |
| Ton Franke | 8/10 | 4867 days | 1% |
| Ryan J | 3/10 | 4942 days | 0% |
| Robin Sable | 9/10 | 5107 days | 1% |
| Margreet Hanemaaijer | 3/10 | 5112 days | 0% |
| Rien | 9/10 | 5118 days | 1% |
| Matthias Angela | 8/10 | 5120 days | 1% |
| DavidT | 7/10 | 5126 days | 1% |
| lmoore | 2/10 | 5126 days | 0% |
| Vlutters | 8/10 | 5131 days | 1% |
| Elke Ingulf | 8/10 | 5135 days | 1% |
| B Sluis | 8/10 | 5135 days | 1% |
| Richard & Jane | 9/10 | 5135 days | 1% |
| Nigel Horrocks | 8/10 | 5136 days | 1% |
| Sabine & Stefan | 4/10 | 5139 days | 0% |
| Randewyk | 9/10 | 5139 days | 1% |
| Gerrit & Martina | 7/10 | 5140 days | 1% |
| Gabriele Wendt | 8/10 | 5140 days | 1% |
| Butz | 10/10 | 5141 days | 1% |
| David & Sue Lokkerbol | 5/10 | 5141 days | 0% |
| joerem | 2/10 | 5155 days | 0% |
| Brock Wagner | 7/10 | 5474 days | 1% |
| Leon van Hengel | 8/10 | 5475 days | 1% |
| Sophia Kelly | 4/10 | 5476 days | 0% |
| John Duffy | 10/10 | 5478 days | 1% |
| Steve & Pearl Baker | 8/10 | 5482 days | 1% |
| Julia | 9/10 | 5482 days | 1% |
| Bill Cutler | 9/10 | 5482 days | 1% |
| Katherine Forward | 8/10 | 5486 days | 1% |
| Gert Vogelaers | 9/10 | 5495 days | 1% |
| James Jackson | 6/10 | 5510 days | 0% |
| Fabian | 6/10 | 5511 days | 0% |
| Robert Cox | 8/10 | 5511 days | 1% |
| Claire Bulmer | 3/10 | 5515 days | 0% |
| Remco Smit | 10/10 | 5516 days | 1% |
| allan12 | 3/10 | 5551 days | 0% |
| Nuro | 8/10 | 5598 days | 1% |
| Pete & Chris | 2/10 | 5782 days | 0% |
| Lomas | 10/10 | 5787 days | 1% |
| maggie Webster | 8/10 | 5843 days | 1% |
| Giaque | 9/10 | 5863 days | 1% |
| Annie | 8/10 | 5879 days | 1% |
| Susan Hitchins | 9/10 | 5881 days | 1% |
| Terry Phillips | 8/10 | 5882 days | 1% |
| Rob Alston | 5/10 | 5885 days | 0% |
| S Luis Van Oler | 9/10 | 5890 days | 1% |
| Astrio Gregersen | 5/10 | 5914 days | 0% |
| gary mitchell | 10/10 | 5947 days | 1% |
| Colin S | 10/10 | 5955 days | 1% |
| Pia | 9/10 | 5958 days | 1% |
| Roma | 8/10 | 5970 days | 1% |
| Nathalie | 2/10 | 6188 days | 0% |
| Silvia Huerlimann | 6/10 | 6191 days | 0% |
| Thomas1646 | 8/10 | 6198 days | 1% |
| JohnN | 8/10 | 6208 days | 1% |
| Hans | 8/10 | 6208 days | 1% |
| Andy Baker | 9/10 | 6211 days | 1% |
| MrHebbard | 9/10 | 6224 days | 1% |
| CarolB | 8/10 | 6225 days | 1% |
| VolkerS | 9/10 | 6225 days | 1% |
| CateNetherlands | 9/10 | 6233 days | 1% |
| Heath | 7/10 | 6236 days | 1% |
| Joery | 8/10 | 6238 days | 1% |
| Ralf | 7/10 | 6290 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 12 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| … | … |
Balancing Adjustment
2.46% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.