G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mt / Mount Aspiring Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mt / Mount Aspiring Holiday Park
Valid Reviews
100 Valid Reviews
The Mt / Mount Aspiring Holiday Park experience has a total of 102 reviews. There are 100 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 100 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
9% |
| 9/10 | 21 |
|
21% |
| 8/10 | 31 |
|
31% |
| 7/10 | 11 |
|
11% |
| 6/10 | 8 |
|
8% |
| 5/10 | 5 |
|
5% |
| 4/10 | 3 |
|
3% |
| 3/10 | 6 |
|
6% |
| 2/10 | 5 |
|
5% |
| 1/10 | 1 |
|
1% |
71.80% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park valid reviews is 71.80% and is based on 100 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
62 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 100 valid reviews, the experience has 62 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 62 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 5 |
|
8% |
| 9/10 | 17 |
|
27% |
| 8/10 | 23 |
|
37% |
| 7/10 | 5 |
|
8% |
| 6/10 | 4 |
|
6% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 2 |
|
3% |
| 1/10 | 0 |
|
0% |
76.45% Average
The raw data average (mean) for all the Mt / Mount Aspiring Holiday Park face-to-face reviews is 76.45% and is based on 62 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| C Emes | 10/10 | 40 days | 100% |
| Jessica Heinrich | 5/10 | 40 days | 76% |
| Aaron | 8/10 | 163 days | 97% |
| Laura | 7/10 | 192 days | 91% |
| Lu | 8/10 | 406 days | 89% |
| Millie | 10/10 | 468 days | 88% |
| Diana Antunez | 8/10 | 529 days | 82% |
| Sue | 10/10 | 712 days | 71% |
| Felix | 9/10 | 802 days | 63% |
| Charlotte Houël | 6/10 | 802 days | 55% |
| Pateke | 6/10 | 1898 days | 4% |
| Phoebe | 8/10 | 1929 days | 5% |
| Johannes | 9/10 | 2204 days | 4% |
| Liz | 8/10 | 2204 days | 4% |
| Flatlanders | 6/10 | 2232 days | 4% |
| Maxime | 8/10 | 2263 days | 4% |
| JT | 8/10 | 2263 days | 4% |
| Mahi | 7/10 | 2294 days | 4% |
| Ray Tombs | 9/10 | 2538 days | 3% |
| Nicky Edwards | 7/10 | 2582 days | 3% |
| Maureen Allouche | 8/10 | 2589 days | 3% |
| Shira LA | 4/10 | 2597 days | 2% |
| Megan Mosto | 3/10 | 2649 days | 2% |
| Paul and Paula | 7/10 | 2664 days | 3% |
| Tammy Schein | 9/10 | 2688 days | 3% |
| Paul Morris | 7/10 | 2920 days | 3% |
| Laura Arbuthnot | 2/10 | 3078 days | 1% |
| Philippa and Adam | 5/10 | 3331 days | 1% |
| Tom Reber | 3/10 | 3498 days | 1% |
| Leah Stewart | 6/10 | 3724 days | 1% |
| Ben Sheridan | 6/10 | 4070 days | 0% |
| Caren van Gastel | 8/10 | 4090 days | 0% |
| Rory Seaton | 9/10 | 4090 days | 0% |
| Yosh Boy | 1/10 | 4241 days | 0% |
| Fred and Carin | 7/10 | 4474 days | 1% |
| Stefan and Brigit and Janek | 8/10 | 4477 days | 1% |
| Alex Laidlaw | 9/10 | 4492 days | 1% |
| Ton Franke | 8/10 | 4501 days | 1% |
| Ryan J | 3/10 | 4575 days | 0% |
| Robin Sable | 9/10 | 4741 days | 1% |
| Margreet Hanemaaijer | 3/10 | 4746 days | 0% |
| Rien | 9/10 | 4752 days | 1% |
| Matthias Angela | 8/10 | 4754 days | 1% |
| DavidT | 7/10 | 4760 days | 1% |
| lmoore | 2/10 | 4760 days | 0% |
| Vlutters | 8/10 | 4765 days | 1% |
| Elke Ingulf | 8/10 | 4769 days | 1% |
| B Sluis | 8/10 | 4769 days | 1% |
| Richard & Jane | 9/10 | 4769 days | 1% |
| Nigel Horrocks | 8/10 | 4770 days | 1% |
| Sabine & Stefan | 4/10 | 4773 days | 1% |
| Randewyk | 9/10 | 4773 days | 1% |
| Gerrit & Martina | 7/10 | 4774 days | 1% |
| Gabriele Wendt | 8/10 | 4774 days | 1% |
| Butz | 10/10 | 4775 days | 1% |
| David & Sue Lokkerbol | 5/10 | 4775 days | 1% |
| joerem | 2/10 | 4789 days | 0% |
| Brock Wagner | 7/10 | 5108 days | 1% |
| Leon van Hengel | 8/10 | 5109 days | 1% |
| Sophia Kelly | 4/10 | 5110 days | 1% |
| John Duffy | 10/10 | 5112 days | 1% |
| Steve & Pearl Baker | 8/10 | 5116 days | 1% |
| Julia | 9/10 | 5116 days | 1% |
| Bill Cutler | 9/10 | 5116 days | 1% |
| Katherine Forward | 8/10 | 5120 days | 1% |
| Gert Vogelaers | 9/10 | 5129 days | 1% |
| James Jackson | 6/10 | 5144 days | 1% |
| Fabian | 6/10 | 5145 days | 1% |
| Robert Cox | 8/10 | 5145 days | 1% |
| Claire Bulmer | 3/10 | 5149 days | 0% |
| Remco Smit | 10/10 | 5150 days | 1% |
| allan12 | 3/10 | 5185 days | 0% |
| Nuro | 8/10 | 5232 days | 1% |
| Pete & Chris | 2/10 | 5415 days | 0% |
| Lomas | 10/10 | 5420 days | 1% |
| maggie Webster | 8/10 | 5477 days | 1% |
| Giaque | 9/10 | 5497 days | 1% |
| Annie | 8/10 | 5513 days | 1% |
| Susan Hitchins | 9/10 | 5515 days | 1% |
| Terry Phillips | 8/10 | 5516 days | 1% |
| Rob Alston | 5/10 | 5519 days | 1% |
| S Luis Van Oler | 9/10 | 5524 days | 1% |
| Astrio Gregersen | 5/10 | 5548 days | 1% |
| gary mitchell | 10/10 | 5581 days | 1% |
| Colin S | 10/10 | 5589 days | 1% |
| Pia | 9/10 | 5592 days | 1% |
| Roma | 8/10 | 5604 days | 1% |
| Nathalie | 2/10 | 5822 days | 0% |
| Silvia Huerlimann | 6/10 | 5825 days | 1% |
| Thomas1646 | 8/10 | 5832 days | 1% |
| JohnN | 8/10 | 5842 days | 1% |
| Hans | 8/10 | 5842 days | 1% |
| Andy Baker | 9/10 | 5845 days | 1% |
| MrHebbard | 9/10 | 5858 days | 1% |
| CarolB | 8/10 | 5859 days | 1% |
| VolkerS | 9/10 | 5859 days | 1% |
| CateNetherlands | 9/10 | 5867 days | 1% |
| Heath | 7/10 | 5870 days | 1% |
| Joery | 8/10 | 5872 days | 1% |
| Ralf | 7/10 | 5924 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mt / Mount Aspiring Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.22% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Mt / Mount Aspiring Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mt / Mount Aspiring Holiday Park experience has been adjusted for 11 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 8 | -0.16% |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| … | … |
Balancing Adjustment
2.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.