Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Outlet Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Lake Outlet Holiday Park
Valid Reviews
164 Valid Reviews
The Lake Outlet Holiday Park experience has a total of 166 reviews. There are 164 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 164 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
27% |
| 9/10 | 47 |
|
29% |
| 8/10 | 41 |
|
25% |
| 7/10 | 18 |
|
11% |
| 6/10 | 7 |
|
4% |
| 5/10 | 2 |
|
1% |
| 4/10 | 2 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
84.45% Average
The raw data average (mean) for all the Lake Outlet Holiday Park valid reviews is 84.45% and is based on 164 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
55 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 164 valid reviews, the experience has 55 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 55 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
22% |
| 9/10 | 17 |
|
31% |
| 8/10 | 19 |
|
35% |
| 7/10 | 6 |
|
11% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
2% |
| 1/10 | 0 |
|
0% |
85.27% Average
The raw data average (mean) for all the Lake Outlet Holiday Park face-to-face reviews is 85.27% and is based on 55 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.13%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kadir | 10/10 | 63 days | 100% |
| Lucy | 10/10 | 63 days | 100% |
| Rey Salatandol | 3/10 | 125 days | 54% |
| Unhappy camper | 5/10 | 369 days | 70% |
| Steve | 7/10 | 429 days | 83% |
| Cathrine | 4/10 | 460 days | 58% |
| Katy | 10/10 | 460 days | 88% |
| Courtney Gearhart | 10/10 | 794 days | 64% |
| Lauren | 10/10 | 794 days | 64% |
| Anita James | 10/10 | 1343 days | 18% |
| Antoine | 9/10 | 1555 days | 9% |
| Nadia McKay | 10/10 | 1647 days | 7% |
| Nickimay | 9/10 | 1647 days | 7% |
| Vis | 10/10 | 1708 days | 6% |
| Lukas | 9/10 | 1890 days | 5% |
| Chris | 9/10 | 1921 days | 5% |
| Marjolein | 10/10 | 1952 days | 5% |
| Brooke | 6/10 | 1952 days | 4% |
| Tilly Watermeyer | 6/10 | 1952 days | 4% |
| K&KRahimi | 10/10 | 1982 days | 5% |
| Kiwi | 7/10 | 2286 days | 4% |
| taela_phillips@hotmail.com | 6/10 | 2286 days | 3% |
| Liz | 9/10 | 2286 days | 4% |
| Samantha H. | 9/10 | 2317 days | 4% |
| Jolanda | 10/10 | 2378 days | 4% |
| Kenza | 8/10 | 2378 days | 4% |
| Annika Schmitt | 5/10 | 2592 days | 3% |
| S Weslake | 8/10 | 2592 days | 3% |
| Clara Rawlings | 10/10 | 2608 days | 3% |
| Manon Moreno | 2/10 | 2642 days | 1% |
| Tay Dao Han | 8/10 | 2665 days | 3% |
| Paul and Paula | 9/10 | 2687 days | 3% |
| Grainne Phelan | 6/10 | 2937 days | 2% |
| Nikolaj Lambertsen | 10/10 | 2954 days | 3% |
| Kerry Lee | 9/10 | 2956 days | 3% |
| Nikki K | 10/10 | 2957 days | 3% |
| Jason Perks | 9/10 | 2963 days | 3% |
| Joe Hopkins | 6/10 | 3014 days | 2% |
| Roeland Driessen | 8/10 | 3016 days | 3% |
| Rebecca Lindsey | 7/10 | 3016 days | 2% |
| Martine Baars | 8/10 | 3020 days | 3% |
| Daniel Bross | 9/10 | 3058 days | 3% |
| Liam Stace | 7/10 | 3077 days | 2% |
| Joanne Woo | 7/10 | 3077 days | 2% |
| Michelle Klein | 9/10 | 3108 days | 2% |
| Sachiko | 7/10 | 3151 days | 2% |
| Stuart Jeffrey | 8/10 | 3169 days | 2% |
| Abigail Ang | 9/10 | 3230 days | 2% |
| Andrik | 7/10 | 3288 days | 2% |
| Kristine Hornblow | 9/10 | 3291 days | 2% |
| David Elliott | 7/10 | 3291 days | 2% |
| Christian Gosslar | 8/10 | 3291 days | 2% |
| Sharon | 7/10 | 3303 days | 2% |
| jay | 9/10 | 3322 days | 2% |
| Estelle Daniel | 8/10 | 3324 days | 2% |
| Gilles Andrieu | 7/10 | 3332 days | 2% |
| Blake Boles | 10/10 | 3351 days | 2% |
| Jacqui Hutchins | 10/10 | 3361 days | 2% |
| Glinys Weller | 7/10 | 3368 days | 2% |
| Jennifer Northey | 8/10 | 3382 days | 2% |
| Charlotte Demasieres | 8/10 | 3382 days | 2% |
| Rujing Lu | 8/10 | 3382 days | 2% |
| Christy Stead | 9/10 | 3384 days | 2% |
| Richard Kirby | 9/10 | 3413 days | 2% |
| Chiara Leto | 9/10 | 3413 days | 2% |
| Michael | 9/10 | 3447 days | 2% |
| Karmen Bond | 10/10 | 3471 days | 2% |
| Raj chittoo | 9/10 | 3474 days | 2% |
| Aaron Soh | 8/10 | 3486 days | 2% |
| Pamela Ide | 10/10 | 3504 days | 2% |
| Ceri Davies | 10/10 | 3519 days | 2% |
| Yvonne Wu | 8/10 | 3627 days | 1% |
| Chris Read | 8/10 | 3632 days | 1% |
| Tomáš Bžatek | 6/10 | 3658 days | 1% |
| Christop Grepper | 8/10 | 3675 days | 1% |
| Regula Hammer | 8/10 | 3675 days | 1% |
| Julia | 8/10 | 3688 days | 1% |
| Christine Andersen | 10/10 | 3688 days | 1% |
| Averil Brown | 9/10 | 3713 days | 1% |
| Helen P | 10/10 | 3728 days | 1% |
| Rebecca Weight | 9/10 | 3739 days | 1% |
| Steve | 9/10 | 3746 days | 1% |
| Ang and Scott Jermyn | 7/10 | 3747 days | 1% |
| Tanneke Lyppens | 10/10 | 3753 days | 1% |
| Sidney Stokkers | 8/10 | 3808 days | 1% |
| Cynthia Campbell | 10/10 | 3961 days | 1% |
| Lindsay Berquist | 8/10 | 3992 days | 1% |
| Gillian Scott | 9/10 | 4051 days | 1% |
| Jason MacLeod | 9/10 | 4053 days | 1% |
| Brita Topp | 9/10 | 4053 days | 1% |
| Eva-Maria Krueger | 8/10 | 4053 days | 1% |
| Henrik Suefke | 10/10 | 4075 days | 0% |
| Julia Kallenbach | 10/10 | 4098 days | 0% |
| Flo Sexton | 10/10 | 4111 days | 0% |
| Gill Odell | 9/10 | 4112 days | 0% |
| Sharon Liberman | 10/10 | 4112 days | 0% |
| K. H. | 10/10 | 4143 days | 0% |
| Jonathan | 8/10 | 4204 days | 0% |
| Stefan B | 10/10 | 4326 days | 0% |
| MadeinNewZealand | 10/10 | 4357 days | 0% |
| M Morgan | 6/10 | 4387 days | 1% |
| Lea Scheuvens | 9/10 | 4408 days | 1% |
| Toomas Viilus | 7/10 | 4414 days | 1% |
| Maarja | 8/10 | 4414 days | 1% |
| Chantal Mortel | 8/10 | 4423 days | 1% |
| Petterogmona | 9/10 | 4477 days | 1% |
| rich kiimmii | 9/10 | 4477 days | 1% |
| Barbara Lee | 4/10 | 4477 days | 1% |
| vtjm | 9/10 | 4477 days | 1% |
| Tane Brown | 9/10 | 4477 days | 1% |
| Ted Pointing | 8/10 | 4477 days | 1% |
| Marjo Cousijn | 9/10 | 4525 days | 1% |
| timbo81 | 10/10 | 4569 days | 1% |
| suzan107 | 10/10 | 4752 days | 1% |
| Dovis Heinemann | 10/10 | 4767 days | 1% |
| sidcupjon | 8/10 | 4783 days | 1% |
| Mike & Julia Stone | 9/10 | 4788 days | 1% |
| John Hughes | 7/10 | 4804 days | 1% |
| Des & Ann Bidwell | 7/10 | 4807 days | 1% |
| Carel | 7/10 | 4809 days | 1% |
| Josh | 9/10 | 4886 days | 1% |
| bushman | 3/10 | 4904 days | 1% |
| Ken Talan | 10/10 | 5114 days | 1% |
| cassie | 10/10 | 5118 days | 1% |
| Sebastian Wiesinger | 10/10 | 5129 days | 1% |
| Helen Evans | 9/10 | 5132 days | 1% |
| Oppenoorth | 9/10 | 5137 days | 1% |
| Michael Long | 9/10 | 5142 days | 1% |
| henriket | 10/10 | 5143 days | 1% |
| Laurent Michon | 9/10 | 5147 days | 1% |
| Simon Vickers | 9/10 | 5148 days | 1% |
| Ini & Cees | 8/10 | 5151 days | 1% |
| Cesar | 8/10 | 5154 days | 1% |
| Jennie McIver | 10/10 | 5164 days | 1% |
| Rolf Homeyer | 8/10 | 5168 days | 1% |
| Echst Daniela | 10/10 | 5172 days | 1% |
| MrsB | 10/10 | 5177 days | 1% |
| chrissie2011 | 10/10 | 5208 days | 1% |
| Chris | 8/10 | 5427 days | 1% |
| Sabine | 8/10 | 5427 days | 1% |
| rinusm | 8/10 | 5450 days | 1% |
| saraswitzer | 9/10 | 5483 days | 1% |
| Peter G | 8/10 | 5508 days | 1% |
| Chris Helms | 8/10 | 5508 days | 1% |
| Tony Geens | 8/10 | 5515 days | 1% |
| Kaddi & Grego | 8/10 | 5515 days | 1% |
| Nicky and Andy Prescott | 8/10 | 5516 days | 1% |
| Matthiis & Femke | 7/10 | 5521 days | 1% |
| Thirza & Roeland | 9/10 | 5521 days | 1% |
| M Sicard | 9/10 | 5524 days | 1% |
| Mathias | 10/10 | 5529 days | 1% |
| Jamie | 8/10 | 5534 days | 1% |
| Bouwma | 8/10 | 5535 days | 1% |
| Paul | 9/10 | 5538 days | 1% |
| Pauline Morritt | 8/10 | 5540 days | 1% |
| Stephanie K | 9/10 | 5555 days | 1% |
| Conor Coyle | 7/10 | 5559 days | 1% |
| chumfft | 8/10 | 5573 days | 1% |
| martinab | 10/10 | 5588 days | 1% |
| Alan Riley | 9/10 | 5616 days | 1% |
| Ann Riley | 10/10 | 5616 days | 1% |
| NicolaW | 9/10 | 5840 days | 1% |
| Philipp | 9/10 | 5848 days | 1% |
| Heide | 8/10 | 5851 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lake Outlet Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.88% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 61 days. However the Lake Outlet Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lake Outlet Holiday Park experience has been adjusted for 48 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 45 | -0.82% |
| 46 | -0.84% |
| 47 | -0.86% |
| 48 | -0.88% |
| 49 | -0.90% |
| 50 | -0.92% |
| 51 | -0.93% |
| … | … |
Balancing Adjustment
2.66% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.