Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka Hampshire Holiday Park
Valid Reviews
149 Valid Reviews
The Wanaka Hampshire Holiday Park experience has a total of 152 reviews. There are 149 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 149 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
16% |
| 9/10 | 27 |
|
18% |
| 8/10 | 35 |
|
23% |
| 7/10 | 19 |
|
13% |
| 6/10 | 20 |
|
13% |
| 5/10 | 13 |
|
9% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.43% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park valid reviews is 74.43% and is based on 149 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 149 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.67%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Shaun | 8/10 | 39 days | 98% |
| Thom S | 8/10 | 70 days | 98% |
| Diane n Dave | 10/10 | 70 days | 100% |
| Lynda k | 8/10 | 70 days | 98% |
| Anne | 6/10 | 70 days | 86% |
| Dean | 10/10 | 223 days | 97% |
| Mike Fricker | 9/10 | 345 days | 93% |
| Hannah | 10/10 | 345 days | 93% |
| Jorian | 6/10 | 376 days | 79% |
| Lou | 10/10 | 405 days | 91% |
| Tal Tal | 10/10 | 436 days | 89% |
| Donna Harbidge | 9/10 | 558 days | 82% |
| Charlie | 9/10 | 589 days | 80% |
| Henry | 9/10 | 620 days | 77% |
| Amy Catley | 6/10 | 681 days | 63% |
| FitzHanss | 10/10 | 742 days | 69% |
| Lieke | 4/10 | 770 days | 43% |
| Ju | 4/10 | 770 days | 43% |
| Alexandra | 9/10 | 801 days | 63% |
| Aiden | 6/10 | 801 days | 55% |
| Julia | 9/10 | 801 days | 63% |
| RR | 9/10 | 832 days | 60% |
| Sophie | 8/10 | 832 days | 59% |
| Amel | 10/10 | 832 days | 61% |
| Julia | 9/10 | 832 days | 60% |
| Evan | 8/10 | 862 days | 56% |
| Marcus | 3/10 | 862 days | 31% |
| Rebecca Woodbridge | 8/10 | 862 days | 56% |
| Eoin from Ireland | 10/10 | 893 days | 54% |
| Hannah and Matthew | 7/10 | 954 days | 45% |
| Justin | 10/10 | 1166 days | 30% |
| Wayne | 10/10 | 1258 days | 23% |
| Karthik | 10/10 | 1441 days | 13% |
| Thomas neil | 9/10 | 1472 days | 12% |
| Ange | 10/10 | 1531 days | 10% |
| Rach | 8/10 | 1592 days | 8% |
| Grace | 10/10 | 1592 days | 8% |
| JS | 8/10 | 1653 days | 6% |
| Jed Barnett | 10/10 | 1866 days | 5% |
| Clauds | 9/10 | 1866 days | 4% |
| Amanda | 8/10 | 1897 days | 4% |
| Fran | 9/10 | 1928 days | 4% |
| Sheri | 10/10 | 1958 days | 4% |
| Linda QLD | 9/10 | 2111 days | 4% |
| Lisanne | 7/10 | 2172 days | 4% |
| Beth | 9/10 | 2203 days | 4% |
| John | 3/10 | 2203 days | 2% |
| Michi | 9/10 | 2203 days | 4% |
| Jacqui | 8/10 | 2262 days | 4% |
| Inna | 10/10 | 2262 days | 4% |
| Tac | 9/10 | 2262 days | 4% |
| Anwang | 7/10 | 2293 days | 3% |
| Juraj | 7/10 | 2293 days | 3% |
| Kelsie | 9/10 | 2323 days | 4% |
| Nifty | 8/10 | 2323 days | 4% |
| Violet Murphy | 5/10 | 2354 days | 3% |
| Philip Page | 7/10 | 2354 days | 3% |
| Mike Fricker | 9/10 | 2354 days | 4% |
| Adva Cohen | 1/10 | 2384 days | 1% |
| Rachel | 8/10 | 2384 days | 3% |
| Holly Bartholomew | 7/10 | 2384 days | 3% |
| Cassie | 8/10 | 2384 days | 3% |
| Andres | 10/10 | 2415 days | 3% |
| Abu Samah Harun | 10/10 | 2446 days | 3% |
| Bex & Jake | 9/10 | 2507 days | 3% |
| Nathaniel Bond | 9/10 | 2566 days | 2% |
| Nicky Edwards | 9/10 | 2581 days | 3% |
| Hanneke van Dijk | 6/10 | 2601 days | 2% |
| Rogier van de Wiel | 8/10 | 2607 days | 3% |
| Helen Bond | 10/10 | 2627 days | 3% |
| Leong Mee Yee | 8/10 | 2629 days | 3% |
| Meijerelske | 9/10 | 2633 days | 3% |
| Laura Meelynn | 8/10 | 2657 days | 3% |
| Joe Trigg | 8/10 | 2699 days | 3% |
| Jenna Neivandt | 10/10 | 2739 days | 3% |
| Jozef Pinkerton | 6/10 | 2739 days | 2% |
| c mccabe | 8/10 | 2771 days | 3% |
| Chloe Watson | 8/10 | 2804 days | 3% |
| Duncan | 7/10 | 2856 days | 2% |
| Marc Lambert | 5/10 | 2908 days | 2% |
| Renard D | 5/10 | 2936 days | 2% |
| Daniel Andersson | 8/10 | 2960 days | 2% |
| Victoria Strong | 8/10 | 2990 days | 2% |
| David Townsend | 6/10 | 3041 days | 2% |
| Alicia McCormick | 6/10 | 3167 days | 2% |
| W Donovan | 8/10 | 3243 days | 2% |
| Wayne Jeskie | 5/10 | 3254 days | 1% |
| phillip dudman | 7/10 | 3254 days | 2% |
| Sara Dimnik | 7/10 | 3280 days | 2% |
| Sean Stevens | 8/10 | 3299 days | 2% |
| Corina Sima | 8/10 | 3305 days | 2% |
| Perrine Pilate | 8/10 | 3316 days | 2% |
| Helen James | 6/10 | 3328 days | 1% |
| Alex Macdonald | 6/10 | 3358 days | 1% |
| Harriet Bramley | 7/10 | 3483 days | 1% |
| Mitchell Henderson | 6/10 | 3509 days | 1% |
| Amy Steiger | 7/10 | 3511 days | 1% |
| Shelley | 5/10 | 3534 days | 1% |
| Nicole | 6/10 | 3579 days | 1% |
| Alistair Millward | 7/10 | 3660 days | 1% |
| Sam Smith | 5/10 | 3664 days | 1% |
| Adam Wight | 6/10 | 3666 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3678 days | 1% |
| Wilma Senior | 7/10 | 3692 days | 1% |
| Stefanie Feldman | 7/10 | 3711 days | 1% |
| Rebecca Weight | 8/10 | 3715 days | 1% |
| Alexis Leneveu | 10/10 | 3730 days | 1% |
| Viki Ziemba | 9/10 | 3747 days | 1% |
| Bert Snel | 9/10 | 3784 days | 1% |
| Claudia | 10/10 | 3845 days | 1% |
| Ane Didriksen | 6/10 | 3995 days | 0% |
| Iris Anette Berger | 6/10 | 3995 days | 0% |
| Mike Fricker | 9/10 | 3998 days | 0% |
| JoMary Smith | 7/10 | 4057 days | 0% |
| catherine welsh | 6/10 | 4088 days | 0% |
| andrewmh | 8/10 | 4119 days | 0% |
| PipandJon | 8/10 | 4149 days | 0% |
| Jitka Krejcova | 10/10 | 4380 days | 0% |
| Bertiethebus | 7/10 | 4394 days | 1% |
| Patrycja Polakowska | 9/10 | 4404 days | 0% |
| Peter & Kate Carmichael | 8/10 | 4770 days | 0% |
| Aoife Lillis | 9/10 | 4776 days | 0% |
| G Tulloch | 1/10 | 5088 days | 0% |
| Sally Reeves | 1/10 | 5104 days | 0% |
| Hanggi | 10/10 | 5105 days | 0% |
| Julie | 5/10 | 5107 days | 0% |
| Alex | 7/10 | 5112 days | 0% |
| Eddie Stevens | 5/10 | 5119 days | 0% |
| Claudia Vermeer | 8/10 | 5139 days | 0% |
| Gillian de Vries | 6/10 | 5146 days | 0% |
| dollimyxture | 7/10 | 5215 days | 1% |
| Polil | 5/10 | 5476 days | 0% |
| Marcus Kippner | 8/10 | 5481 days | 0% |
| Barbara & Sven | 5/10 | 5492 days | 0% |
| Rolf X | 6/10 | 5500 days | 0% |
| Schygulla | 8/10 | 5510 days | 0% |
| Sinjc Grude | 8/10 | 5515 days | 0% |
| Lorena | 9/10 | 5518 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5531 days | 0% |
| asselman | 4/10 | 5565 days | 0% |
| Decuq | 5/10 | 5591 days | 0% |
| paulandcathy | 5/10 | 5635 days | 0% |
| Kelly | 5/10 | 5735 days | 0% |
| OliverG1 | 8/10 | 5812 days | 0% |
| JoR | 4/10 | 5812 days | 0% |
| Vivien Williams | 1/10 | 5842 days | 0% |
| MetteK | 8/10 | 5858 days | 0% |
| Lucas | 6/10 | 5867 days | 0% |
| Frank | 7/10 | 5867 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.24% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Wanaka Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka Hampshire Holiday Park experience has been adjusted for 12 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 9 | -0.18% |
| 10 | -0.20% |
| 11 | -0.22% |
| 12 | -0.24% |
| 13 | -0.26% |
| 14 | -0.28% |
| 15 | -0.30% |
| … | … |
Balancing Adjustment
2.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.