Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wanaka Hampshire Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wanaka Hampshire Holiday Park
Valid Reviews
148 Valid Reviews
The Wanaka Hampshire Holiday Park experience has a total of 151 reviews. There are 148 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 148 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
16% |
| 9/10 | 27 |
|
18% |
| 8/10 | 34 |
|
23% |
| 7/10 | 19 |
|
13% |
| 6/10 | 20 |
|
14% |
| 5/10 | 13 |
|
9% |
| 4/10 | 4 |
|
3% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 4 |
|
3% |
74.39% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park valid reviews is 74.39% and is based on 148 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
34 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 148 valid reviews, the experience has 34 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 34 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 3 |
|
9% |
| 8/10 | 7 |
|
21% |
| 7/10 | 2 |
|
6% |
| 6/10 | 7 |
|
21% |
| 5/10 | 7 |
|
21% |
| 4/10 | 2 |
|
6% |
| 3/10 | 0 |
|
0% |
| 2/10 | 1 |
|
3% |
| 1/10 | 3 |
|
9% |
60.88% Average
The raw data average (mean) for all the Wanaka Hampshire Holiday Park face-to-face reviews is 60.88% and is based on 34 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
83.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Thom S | 8/10 | 30 days | 98% |
| Diane n Dave | 10/10 | 30 days | 100% |
| Lynda k | 8/10 | 30 days | 98% |
| Anne | 6/10 | 30 days | 86% |
| Dean | 10/10 | 183 days | 98% |
| Mike Fricker | 9/10 | 305 days | 94% |
| Hannah | 10/10 | 305 days | 95% |
| Jorian | 6/10 | 336 days | 81% |
| Lou | 10/10 | 365 days | 92% |
| Tal Tal | 10/10 | 396 days | 91% |
| Donna Harbidge | 9/10 | 518 days | 84% |
| Charlie | 9/10 | 549 days | 82% |
| Henry | 9/10 | 580 days | 80% |
| Amy Catley | 6/10 | 641 days | 66% |
| FitzHanss | 10/10 | 702 days | 72% |
| Lieke | 4/10 | 730 days | 45% |
| Ju | 4/10 | 730 days | 45% |
| Alexandra | 9/10 | 761 days | 66% |
| Aiden | 6/10 | 761 days | 58% |
| Julia | 9/10 | 761 days | 66% |
| RR | 9/10 | 792 days | 64% |
| Sophie | 8/10 | 792 days | 63% |
| Amel | 10/10 | 792 days | 64% |
| Julia | 9/10 | 792 days | 64% |
| Evan | 8/10 | 822 days | 60% |
| Marcus | 3/10 | 822 days | 33% |
| Rebecca Woodbridge | 8/10 | 822 days | 60% |
| Eoin from Ireland | 10/10 | 853 days | 59% |
| Hannah and Matthew | 7/10 | 914 days | 49% |
| Justin | 10/10 | 1126 days | 33% |
| Wayne | 10/10 | 1218 days | 26% |
| Karthik | 10/10 | 1401 days | 15% |
| Thomas neil | 9/10 | 1432 days | 14% |
| Ange | 10/10 | 1491 days | 11% |
| Rach | 8/10 | 1552 days | 9% |
| Grace | 10/10 | 1552 days | 9% |
| JS | 8/10 | 1613 days | 7% |
| Jed Barnett | 10/10 | 1826 days | 5% |
| Clauds | 9/10 | 1826 days | 5% |
| Amanda | 8/10 | 1857 days | 5% |
| Fran | 9/10 | 1888 days | 5% |
| Sheri | 10/10 | 1918 days | 5% |
| Linda QLD | 9/10 | 2071 days | 4% |
| Lisanne | 7/10 | 2132 days | 4% |
| Beth | 9/10 | 2163 days | 4% |
| John | 3/10 | 2163 days | 2% |
| Michi | 9/10 | 2163 days | 4% |
| Jacqui | 8/10 | 2222 days | 4% |
| Inna | 10/10 | 2222 days | 4% |
| Tac | 9/10 | 2222 days | 4% |
| Anwang | 7/10 | 2253 days | 4% |
| Juraj | 7/10 | 2253 days | 4% |
| Kelsie | 9/10 | 2283 days | 4% |
| Nifty | 8/10 | 2283 days | 4% |
| Violet Murphy | 5/10 | 2314 days | 3% |
| Philip Page | 7/10 | 2314 days | 4% |
| Mike Fricker | 9/10 | 2314 days | 4% |
| Adva Cohen | 1/10 | 2344 days | 2% |
| Rachel | 8/10 | 2344 days | 4% |
| Holly Bartholomew | 7/10 | 2344 days | 4% |
| Cassie | 8/10 | 2344 days | 4% |
| Andres | 10/10 | 2375 days | 4% |
| Abu Samah Harun | 10/10 | 2406 days | 4% |
| Bex & Jake | 9/10 | 2467 days | 4% |
| Nathaniel Bond | 9/10 | 2526 days | 3% |
| Nicky Edwards | 9/10 | 2541 days | 4% |
| Hanneke van Dijk | 6/10 | 2561 days | 2% |
| Rogier van de Wiel | 8/10 | 2567 days | 3% |
| Helen Bond | 10/10 | 2587 days | 3% |
| Leong Mee Yee | 8/10 | 2589 days | 3% |
| Meijerelske | 9/10 | 2593 days | 3% |
| Laura Meelynn | 8/10 | 2617 days | 3% |
| Joe Trigg | 8/10 | 2659 days | 3% |
| Jenna Neivandt | 10/10 | 2699 days | 3% |
| Jozef Pinkerton | 6/10 | 2699 days | 3% |
| c mccabe | 8/10 | 2731 days | 3% |
| Chloe Watson | 8/10 | 2764 days | 3% |
| Duncan | 7/10 | 2816 days | 3% |
| Marc Lambert | 5/10 | 2868 days | 2% |
| Renard D | 5/10 | 2896 days | 2% |
| Daniel Andersson | 8/10 | 2920 days | 3% |
| Victoria Strong | 8/10 | 2950 days | 3% |
| David Townsend | 6/10 | 3001 days | 2% |
| Alicia McCormick | 6/10 | 3127 days | 2% |
| W Donovan | 8/10 | 3203 days | 2% |
| Wayne Jeskie | 5/10 | 3214 days | 2% |
| phillip dudman | 7/10 | 3214 days | 2% |
| Sara Dimnik | 7/10 | 3240 days | 2% |
| Sean Stevens | 8/10 | 3259 days | 2% |
| Corina Sima | 8/10 | 3265 days | 2% |
| Perrine Pilate | 8/10 | 3276 days | 2% |
| Helen James | 6/10 | 3288 days | 2% |
| Alex Macdonald | 6/10 | 3317 days | 2% |
| Harriet Bramley | 7/10 | 3443 days | 2% |
| Mitchell Henderson | 6/10 | 3469 days | 2% |
| Amy Steiger | 7/10 | 3470 days | 2% |
| Shelley | 5/10 | 3494 days | 1% |
| Nicole | 6/10 | 3539 days | 1% |
| Alistair Millward | 7/10 | 3620 days | 1% |
| Sam Smith | 5/10 | 3623 days | 1% |
| Adam Wight | 6/10 | 3626 days | 1% |
| Sebastiaan Kemperman | 6/10 | 3638 days | 1% |
| Wilma Senior | 7/10 | 3651 days | 1% |
| Stefanie Feldman | 7/10 | 3671 days | 1% |
| Rebecca Weight | 8/10 | 3675 days | 1% |
| Alexis Leneveu | 10/10 | 3690 days | 1% |
| Viki Ziemba | 9/10 | 3707 days | 1% |
| Bert Snel | 9/10 | 3743 days | 1% |
| Claudia | 10/10 | 3804 days | 1% |
| Ane Didriksen | 6/10 | 3955 days | 1% |
| Iris Anette Berger | 6/10 | 3955 days | 1% |
| Mike Fricker | 9/10 | 3958 days | 1% |
| JoMary Smith | 7/10 | 4017 days | 1% |
| catherine welsh | 6/10 | 4048 days | 1% |
| andrewmh | 8/10 | 4079 days | 1% |
| PipandJon | 8/10 | 4109 days | 0% |
| Jitka Krejcova | 10/10 | 4340 days | 0% |
| Bertiethebus | 7/10 | 4354 days | 0% |
| Patrycja Polakowska | 9/10 | 4364 days | 0% |
| Peter & Kate Carmichael | 8/10 | 4730 days | 1% |
| Aoife Lillis | 9/10 | 4736 days | 1% |
| G Tulloch | 1/10 | 5048 days | 0% |
| Sally Reeves | 1/10 | 5064 days | 0% |
| Hanggi | 10/10 | 5065 days | 1% |
| Julie | 5/10 | 5067 days | 1% |
| Alex | 7/10 | 5072 days | 1% |
| Eddie Stevens | 5/10 | 5079 days | 1% |
| Claudia Vermeer | 8/10 | 5099 days | 1% |
| Gillian de Vries | 6/10 | 5106 days | 1% |
| dollimyxture | 7/10 | 5175 days | 1% |
| Polil | 5/10 | 5436 days | 1% |
| Marcus Kippner | 8/10 | 5441 days | 1% |
| Barbara & Sven | 5/10 | 5452 days | 1% |
| Rolf X | 6/10 | 5460 days | 1% |
| Schygulla | 8/10 | 5470 days | 1% |
| Sinjc Grude | 8/10 | 5475 days | 1% |
| Lorena | 9/10 | 5478 days | 1% |
| Ross & Catherine Litherland | 2/10 | 5491 days | 0% |
| asselman | 4/10 | 5525 days | 0% |
| Decuq | 5/10 | 5551 days | 1% |
| paulandcathy | 5/10 | 5595 days | 1% |
| Kelly | 5/10 | 5695 days | 1% |
| OliverG1 | 8/10 | 5772 days | 1% |
| JoR | 4/10 | 5772 days | 0% |
| Vivien Williams | 1/10 | 5802 days | 0% |
| MetteK | 8/10 | 5818 days | 1% |
| Lucas | 6/10 | 5827 days | 1% |
| Frank | 7/10 | 5827 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wanaka Hampshire Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.19% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Wanaka Hampshire Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wanaka Hampshire Holiday Park experience has been adjusted for 9 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 6 | -0.12% |
| 7 | -0.14% |
| 8 | -0.17% |
| 9 | -0.19% |
| 10 | -0.21% |
| 11 | -0.23% |
| 12 | -0.25% |
| … | … |
Balancing Adjustment
2.11% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.