Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blenheim Bridges Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
127 Valid Reviews
The Blenheim Bridges Holiday Park experience has a total of 127 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 127 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 10 |
|
8% |
| 9/10 | 22 |
|
17% |
| 8/10 | 35 |
|
28% |
| 7/10 | 22 |
|
17% |
| 6/10 | 12 |
|
9% |
| 5/10 | 8 |
|
6% |
| 4/10 | 7 |
|
6% |
| 3/10 | 6 |
|
5% |
| 2/10 | 2 |
|
2% |
| 1/10 | 3 |
|
2% |
70.63% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park valid reviews is 70.63% and is based on 127 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
82 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 127 valid reviews, the experience has 82 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 82 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 8 |
|
10% |
| 9/10 | 17 |
|
21% |
| 8/10 | 24 |
|
29% |
| 7/10 | 16 |
|
20% |
| 6/10 | 7 |
|
9% |
| 5/10 | 4 |
|
5% |
| 4/10 | 3 |
|
4% |
| 3/10 | 1 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 1 |
|
1% |
75.24% Average
The raw data average (mean) for all the Blenheim Bridges Holiday Park face-to-face reviews is 75.24% and is based on 82 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
61.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Eline & Dave | 8/10 | 189 days | 100% |
| Eve Catherwood | 5/10 | 251 days | 77% |
| Laura | 7/10 | 310 days | 92% |
| Sarah Kot | 7/10 | 341 days | 90% |
| Angelina Janus | 6/10 | 341 days | 84% |
| Esther | 3/10 | 647 days | 43% |
| Shaun | 1/10 | 707 days | 30% |
| Walnstein | 6/10 | 799 days | 57% |
| Carrie | 7/10 | 1013 days | 41% |
| Arie | 5/10 | 1041 days | 32% |
| Ray G | 4/10 | 1072 days | 25% |
| laurie M haysom | 9/10 | 1529 days | 10% |
| Murray Gamlin | 5/10 | 1681 days | 5% |
| Alexis | 4/10 | 2015 days | 3% |
| Cass | 8/10 | 2289 days | 4% |
| Michelle | 4/10 | 2381 days | 3% |
| Me | 3/10 | 2474 days | 2% |
| Mathias Hauenstein | 10/10 | 2533 days | 4% |
| HElen Bewick | 3/10 | 2564 days | 2% |
| Peter | 7/10 | 2777 days | 3% |
| Christina | 3/10 | 2777 days | 2% |
| The Weathersons | 2/10 | 2852 days | 1% |
| Johannes Bauerle | 1/10 | 2899 days | 1% |
| Lei Horton | 2/10 | 3059 days | 1% |
| Laureen Trainer | 8/10 | 3126 days | 2% |
| Iris Maatman | 4/10 | 3205 days | 2% |
| Erin Polcyn Sailer | 7/10 | 3517 days | 2% |
| Kelly Hitchins | 6/10 | 3541 days | 1% |
| Craig Ferry | 8/10 | 3565 days | 2% |
| Glinys Weller | 9/10 | 3615 days | 2% |
| Jean marc Daubenfeld | 8/10 | 3623 days | 1% |
| Sarah Carter | 8/10 | 3626 days | 1% |
| Blandine Giusti | 9/10 | 3924 days | 1% |
| Melvin Spear | 8/10 | 3954 days | 1% |
| Frank Wijnands | 7/10 | 4006 days | 1% |
| Lorcan Lennon | 8/10 | 4036 days | 1% |
| Sue H | 7/10 | 4146 days | 0% |
| Nadia R | 6/10 | 4269 days | 0% |
| Family Trip | 8/10 | 4300 days | 0% |
| Casandra Prunica | 8/10 | 4302 days | 0% |
| Emma Wallace | 9/10 | 4334 days | 0% |
| Andrew Cattanach | 9/10 | 4359 days | 0% |
| FlyingKiwiGirl | 8/10 | 4420 days | 1% |
| M Morgan | 8/10 | 4634 days | 1% |
| Sixflipflops | 3/10 | 4634 days | 1% |
| Ken Milligan | 9/10 | 4652 days | 1% |
| Puma17 | 8/10 | 4724 days | 1% |
| Kevin Desjandino | 8/10 | 4742 days | 1% |
| F Soppelsa | 7/10 | 4748 days | 1% |
| Paul Lawrence | 8/10 | 4753 days | 1% |
| Abby Rushmer | 8/10 | 4754 days | 1% |
| Rolf Zwahlen | 10/10 | 4762 days | 1% |
| Steve and Therese Dunne | 9/10 | 4767 days | 1% |
| Frederick Neilsen | 6/10 | 4767 days | 1% |
| Letitia Wenn | 8/10 | 4772 days | 1% |
| phudgb | 9/10 | 4785 days | 1% |
| Philippe Merino | 8/10 | 5021 days | 1% |
| Toby Clark | 9/10 | 5022 days | 1% |
| nztintin | 5/10 | 5030 days | 1% |
| Tim Germany | 5/10 | 5030 days | 1% |
| Webb & Muckelt | 1/10 | 5039 days | 0% |
| Barbara | 8/10 | 5040 days | 1% |
| Rebecca Richardson | 7/10 | 5041 days | 1% |
| Andrew Powell | 8/10 | 5041 days | 1% |
| Ryan Pynappels | 9/10 | 5041 days | 1% |
| Peter Holt | 8/10 | 5047 days | 1% |
| Patricia Motzheim | 10/10 | 5058 days | 1% |
| Cick Pouw | 8/10 | 5058 days | 1% |
| hanal7 | 6/10 | 5090 days | 1% |
| Dorthe | 4/10 | 5122 days | 1% |
| Mikala Dinka | 9/10 | 5122 days | 1% |
| Steve & Maggie | 9/10 | 5122 days | 1% |
| Anders Rathleff | 9/10 | 5137 days | 1% |
| damaca | 8/10 | 5182 days | 1% |
| neilqecosse | 9/10 | 5211 days | 1% |
| GoodTimes | 10/10 | 5303 days | 1% |
| Edward Marhi | 9/10 | 5361 days | 1% |
| Iain Campbell | 7/10 | 5374 days | 1% |
| Peter & Angela Brown | 10/10 | 5386 days | 1% |
| Fam de Kruyf | 9/10 | 5393 days | 1% |
| Stephen Shearer | 8/10 | 5393 days | 1% |
| Michael Assfalg | 6/10 | 5395 days | 1% |
| Julie Pasquignon | 7/10 | 5397 days | 1% |
| Erin Dumbauld | 7/10 | 5397 days | 1% |
| Gert Vogelaers | 9/10 | 5399 days | 1% |
| Jeff Cerjan | 7/10 | 5403 days | 1% |
| Ron Pantzer | 8/10 | 5405 days | 1% |
| Darren Bruestle | 9/10 | 5411 days | 1% |
| Vanderhorst | 6/10 | 5412 days | 1% |
| Gerry Nichols | 8/10 | 5419 days | 1% |
| Kristie | 8/10 | 5447 days | 1% |
| Rob | 9/10 | 5677 days | 1% |
| Haley & Jason | 8/10 | 5692 days | 1% |
| Brett & Tanille | 8/10 | 5749 days | 1% |
| Marcia & Bruce | 6/10 | 5751 days | 1% |
| Brian_Val | 10/10 | 5764 days | 1% |
| Senel | 7/10 | 5768 days | 1% |
| Faurack | 10/10 | 5768 days | 1% |
| Sue | 9/10 | 5774 days | 1% |
| Otto | 7/10 | 5788 days | 1% |
| Etienne VanD | 10/10 | 5809 days | 1% |
| mariak | 3/10 | 5837 days | 1% |
| andres | 7/10 | 5843 days | 1% |
| pthreadgood | 6/10 | 5849 days | 1% |
| Gary Brown | 8/10 | 5853 days | 1% |
| Douglas Beresford | 8/10 | 5853 days | 1% |
| Kirsty McGrath | 7/10 | 5855 days | 1% |
| Terry J | 10/10 | 5861 days | 1% |
| Philip Ryott | 4/10 | 5861 days | 1% |
| Sena | 7/10 | 5861 days | 1% |
| Tait Suridge | 10/10 | 5862 days | 1% |
| Susan Fielder | 7/10 | 5881 days | 1% |
| johannac | 9/10 | 5969 days | 1% |
| Andrew Lonsdale | 5/10 | 6078 days | 1% |
| HelenPalmer | 8/10 | 6082 days | 1% |
| LowerD | 8/10 | 6095 days | 1% |
| Andrew Biddle | 9/10 | 6097 days | 1% |
| RonB | 8/10 | 6107 days | 1% |
| Andrew Wilson | 7/10 | 6112 days | 1% |
| JeremyE | 8/10 | 6113 days | 1% |
| LucyT | 5/10 | 6113 days | 1% |
| Suzie Lechner | 5/10 | 6115 days | 1% |
| LindaV | 6/10 | 6129 days | 1% |
| Tolsten | 7/10 | 6137 days | 1% |
| KuzakUSA | 4/10 | 6139 days | 1% |
| Lucy | 6/10 | 6144 days | 1% |
| Visken | 7/10 | 6144 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Blenheim Bridges Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-3.11% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Blenheim Bridges Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Blenheim Bridges Holiday Park experience has been adjusted for 153 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 150 | -3.05% |
| 151 | -3.07% |
| 152 | -3.09% |
| 153 | -3.11% |
| 154 | -3.13% |
| 155 | -3.16% |
| 156 | -3.18% |
| … | … |
14.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.