G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
192 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 195 reviews. There are 192 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 192 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
18% |
| 7/10 | 24 |
|
13% |
| 6/10 | 21 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.35% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.35% and is based on 192 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 192 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Morgane | 8/10 | 30 days | 98% |
| Le | 10/10 | 91 days | 100% |
| Bevjean | 10/10 | 122 days | 100% |
| Aragorn | 9/10 | 275 days | 95% |
| Maud Jabouley | 10/10 | 275 days | 96% |
| Terry | 9/10 | 396 days | 91% |
| Katy | 5/10 | 396 days | 70% |
| Tzan from CA | 6/10 | 580 days | 70% |
| Fletch | 10/10 | 730 days | 70% |
| Linda | 9/10 | 730 days | 69% |
| Amy Shoemake | 8/10 | 792 days | 63% |
| Erin Cheng | 4/10 | 792 days | 42% |
| Lucas | 8/10 | 822 days | 61% |
| Sarah | 10/10 | 853 days | 59% |
| James | 8/10 | 1157 days | 30% |
| charles | 1/10 | 1432 days | 6% |
| Leigh Billing | 1/10 | 1491 days | 5% |
| K1W1jax | 2/10 | 1705 days | 3% |
| Lyn McIvor | 9/10 | 1797 days | 5% |
| Maria | 1/10 | 1797 days | 2% |
| Liz Wade | 8/10 | 1825 days | 5% |
| Ian & Wendy | 1/10 | 1826 days | 2% |
| Moritz | 8/10 | 1857 days | 5% |
| Christoph | 5/10 | 1857 days | 4% |
| Mrs Lounis | 8/10 | 1888 days | 5% |
| Ryan | 8/10 | 1918 days | 5% |
| Kate | 8/10 | 2102 days | 4% |
| Clare & Gerry | 10/10 | 2163 days | 4% |
| Jgcanada | 10/10 | 2191 days | 4% |
| Leanne | 8/10 | 2191 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2222 days | 4% |
| helen reeve | 9/10 | 2314 days | 4% |
| Boguslaw MAKIELLO | 2/10 | 2511 days | 2% |
| Shira LA | 7/10 | 2556 days | 3% |
| Helen Rimmer | 10/10 | 2568 days | 4% |
| Marine Fauquenot | 6/10 | 2572 days | 3% |
| Lene Hendel | 6/10 | 2573 days | 3% |
| Debbie Lesurf | 9/10 | 2625 days | 3% |
| Carl von Horstig | 6/10 | 2657 days | 3% |
| Jasmine Andrew | 9/10 | 2663 days | 3% |
| Lei Horton | 9/10 | 2749 days | 3% |
| Paul Batty | 7/10 | 2764 days | 3% |
| Roger Foley | 1/10 | 2861 days | 1% |
| Mailhos Cécile | 7/10 | 2896 days | 3% |
| Paula Barclay | 3/10 | 2907 days | 2% |
| Charlie Vaughan | 6/10 | 2909 days | 2% |
| Greg Parkes | 7/10 | 2925 days | 3% |
| Rebecca Lindsey | 7/10 | 2951 days | 3% |
| Gaurav Bhutani | 5/10 | 2952 days | 2% |
| ben carroll | 4/10 | 3043 days | 2% |
| Peter Barker | 8/10 | 3237 days | 2% |
| Christina Wakolbinger | 1/10 | 3263 days | 1% |
| Staffan Johansson | 9/10 | 3269 days | 2% |
| Nina | 3/10 | 3318 days | 1% |
| Ron Web | 7/10 | 3379 days | 2% |
| Will Waine | 9/10 | 3470 days | 2% |
| Elka Keijzer | 5/10 | 3562 days | 1% |
| holidaymad from Solihull | 8/10 | 3682 days | 1% |
| Mike Fricker | 8/10 | 3958 days | 1% |
| Helma Druyken | 6/10 | 3987 days | 1% |
| MARK PALMER | 2/10 | 3989 days | 0% |
| Eva-Maria Krueger | 7/10 | 3989 days | 1% |
| Janina Zwerver | 5/10 | 3991 days | 1% |
| Chris | 10/10 | 4048 days | 1% |
| Elin Andersson | 8/10 | 4048 days | 1% |
| Elin Paulssen | 9/10 | 4048 days | 1% |
| Xan Northman | 7/10 | 4048 days | 1% |
| W & K Boyd | 2/10 | 4170 days | 0% |
| Ton Martens | 3/10 | 4345 days | 0% |
| Michael Nolan | 8/10 | 4354 days | 0% |
| Schuster | 4/10 | 4367 days | 0% |
| Andrew Pearce | 9/10 | 4413 days | 1% |
| Hanneke P | 7/10 | 4413 days | 1% |
| Tony Hines | 9/10 | 4430 days | 1% |
| Peter | 8/10 | 4437 days | 1% |
| Anne and John | 6/10 | 4443 days | 1% |
| Terry Coles | 9/10 | 4444 days | 1% |
| Marian | 5/10 | 4446 days | 1% |
| Adam Hassan | 6/10 | 4449 days | 1% |
| Henzen | 7/10 | 4453 days | 1% |
| Julia Ramseier | 10/10 | 4456 days | 1% |
| Lisa Blake | 5/10 | 4460 days | 1% |
| Verest | 9/10 | 4460 days | 1% |
| Megan Child | 9/10 | 4461 days | 1% |
| Peter Kent | 10/10 | 4706 days | 1% |
| Michael Touzer | 5/10 | 4714 days | 1% |
| Frank Claassen | 8/10 | 4715 days | 1% |
| Michael Jefferies | 9/10 | 4722 days | 1% |
| D van Dongen | 7/10 | 4723 days | 1% |
| Manuela | 6/10 | 4724 days | 1% |
| Lotte Zwail | 7/10 | 4728 days | 1% |
| Frans Roebroek | 9/10 | 4730 days | 1% |
| Patricia Fearon | 7/10 | 4731 days | 1% |
| Merlyn | 6/10 | 4732 days | 1% |
| Ozgla | 1/10 | 4732 days | 0% |
| Gillian MacLaren | 5/10 | 4733 days | 1% |
| Dave Simpson | 9/10 | 4733 days | 1% |
| Lepied | 5/10 | 4735 days | 1% |
| Beyeler | 10/10 | 4736 days | 1% |
| Graham Swinyard | 8/10 | 4742 days | 1% |
| Maria Dietrich | 8/10 | 4743 days | 1% |
| Hans Erik Munch | 6/10 | 4746 days | 1% |
| Margaret Wendell | 7/10 | 4746 days | 1% |
| Sebastian | 8/10 | 4746 days | 1% |
| Steve Collier | 4/10 | 4747 days | 1% |
| Marie Frank | 10/10 | 4748 days | 1% |
| Sandy & Michaela | 10/10 | 4761 days | 1% |
| Graham | 7/10 | 4779 days | 1% |
| ZephyrTL | 2/10 | 4779 days | 0% |
| hendrik king | 1/10 | 4779 days | 0% |
| Niels Daubjerg | 10/10 | 4811 days | 1% |
| Robert Carswell | 9/10 | 4816 days | 1% |
| Steve Eley | 1/10 | 4819 days | 0% |
| Jan & Marian | 6/10 | 4822 days | 1% |
| Rudlinger | 4/10 | 4827 days | 1% |
| Verhahr | 5/10 | 4830 days | 1% |
| Gary A | 9/10 | 4840 days | 1% |
| damaca | 2/10 | 4901 days | 0% |
| Dave van Bergen | 8/10 | 5049 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5053 days | 1% |
| Philip Gierke | 8/10 | 5059 days | 1% |
| Adi Leheucel | 4/10 | 5066 days | 1% |
| Oliver Berg | 5/10 | 5068 days | 1% |
| Karsten Tannhauser | 8/10 | 5068 days | 1% |
| Dave Jones | 7/10 | 5069 days | 1% |
| Rens Hemselmans | 6/10 | 5071 days | 1% |
| Michael Simmang | 8/10 | 5073 days | 1% |
| Michael Howat | 7/10 | 5075 days | 1% |
| Nicola Shaw | 8/10 | 5078 days | 1% |
| Katy Bourne | 5/10 | 5079 days | 1% |
| Kathleen Brown | 4/10 | 5083 days | 1% |
| Melanie Gruber | 8/10 | 5086 days | 1% |
| Diete Rokosch | 9/10 | 5086 days | 1% |
| Anne | 5/10 | 5087 days | 1% |
| Colin Lockwood | 7/10 | 5088 days | 1% |
| Annelie & Martin | 8/10 | 5089 days | 1% |
| Anita Aleva | 6/10 | 5097 days | 1% |
| Haan Begerian | 5/10 | 5099 days | 1% |
| Kurt | 7/10 | 5100 days | 1% |
| Annie Pennington | 10/10 | 5100 days | 1% |
| Pat MacDonald | 7/10 | 5100 days | 1% |
| David | 6/10 | 5103 days | 1% |
| Marianne Astorp | 6/10 | 5104 days | 1% |
| Rossiter | 5/10 | 5106 days | 1% |
| D Oostrum | 9/10 | 5108 days | 1% |
| Iain Sutherland | 8/10 | 5108 days | 1% |
| Meg & Steve | 6/10 | 5383 days | 1% |
| uceil | 4/10 | 5398 days | 1% |
| Andy & Louise Dutton | 10/10 | 5437 days | 1% |
| Richard Spore | 8/10 | 5437 days | 1% |
| Pam Know | 6/10 | 5445 days | 1% |
| Tony Killingray | 3/10 | 5453 days | 1% |
| Chris Jones | 2/10 | 5456 days | 0% |
| Pierre Pilon | 9/10 | 5458 days | 1% |
| Denecke Thorsten | 4/10 | 5459 days | 1% |
| Roger Trusedale | 3/10 | 5460 days | 1% |
| Bunnik | 9/10 | 5463 days | 1% |
| Marc Hoehstra | 8/10 | 5464 days | 1% |
| Alan Howe | 6/10 | 5470 days | 1% |
| Helen Power | 9/10 | 5473 days | 1% |
| Bryan Keddie | 3/10 | 5474 days | 1% |
| joe Reibli | 10/10 | 5475 days | 1% |
| Hoogh | 9/10 | 5475 days | 1% |
| Pizzanelli | 5/10 | 5477 days | 1% |
| Jeannot Robert | 10/10 | 5488 days | 1% |
| Douglas Kirby | 6/10 | 5491 days | 1% |
| Gerry Donoghue | 7/10 | 5492 days | 1% |
| Colin Morbey | 8/10 | 5492 days | 1% |
| Bartlett nz | 7/10 | 5495 days | 1% |
| biene | 2/10 | 5524 days | 0% |
| annett | 2/10 | 5525 days | 0% |
| willemrn | 4/10 | 5525 days | 1% |
| mariak | 3/10 | 5526 days | 1% |
| nadinef | 7/10 | 5532 days | 1% |
| hofstetterf | 9/10 | 5538 days | 1% |
| katepat | 8/10 | 5540 days | 1% |
| carolineder | 5/10 | 5540 days | 1% |
| Anne Ford | 9/10 | 5542 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5544 days | 1% |
| Chris Mackamul | 10/10 | 5547 days | 1% |
| Sibylle Locher | 9/10 | 5548 days | 1% |
| David D S | 6/10 | 5548 days | 1% |
| Kazmeister | 8/10 | 5570 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5579 days | 0% |
| katesh | 9/10 | 5739 days | 1% |
| BVanW | 5/10 | 5776 days | 1% |
| desl | 10/10 | 5784 days | 1% |
| Katy1 | 9/10 | 5786 days | 1% |
| Colin Heath | 2/10 | 5802 days | 0% |
| Marina | 5/10 | 5826 days | 1% |
| Nick | 9/10 | 5827 days | 1% |
| Joosten | 5/10 | 5830 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Wellington TOP 10 Holiday Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.