Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Wellington TOP 10 Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Wellington TOP 10 Holiday Park
Valid Reviews
194 Valid Reviews
The Wellington TOP 10 Holiday Park experience has a total of 197 reviews. There are 194 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 194 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
11% |
| 9/10 | 33 |
|
17% |
| 8/10 | 34 |
|
18% |
| 7/10 | 24 |
|
12% |
| 6/10 | 22 |
|
11% |
| 5/10 | 22 |
|
11% |
| 4/10 | 10 |
|
5% |
| 3/10 | 7 |
|
4% |
| 2/10 | 10 |
|
5% |
| 1/10 | 10 |
|
5% |
66.49% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park valid reviews is 66.49% and is based on 194 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
121 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 194 valid reviews, the experience has 121 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 121 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 12 |
|
10% |
| 9/10 | 22 |
|
18% |
| 8/10 | 19 |
|
16% |
| 7/10 | 13 |
|
11% |
| 6/10 | 16 |
|
13% |
| 5/10 | 18 |
|
15% |
| 4/10 | 8 |
|
7% |
| 3/10 | 5 |
|
4% |
| 2/10 | 5 |
|
4% |
| 1/10 | 3 |
|
2% |
66.69% Average
The raw data average (mean) for all the Wellington TOP 10 Holiday Park face-to-face reviews is 66.69% and is based on 121 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.60%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Carmen | 6/10 | 98 days | 87% |
| Jonas Ng | 10/10 | 160 days | 100% |
| Morgane | 8/10 | 341 days | 93% |
| Le | 10/10 | 402 days | 92% |
| Bevjean | 10/10 | 433 days | 91% |
| Aragorn | 9/10 | 586 days | 81% |
| Maud Jabouley | 10/10 | 586 days | 82% |
| Terry | 9/10 | 707 days | 72% |
| Katy | 5/10 | 707 days | 55% |
| Tzan from CA | 6/10 | 891 days | 48% |
| Fletch | 10/10 | 1041 days | 41% |
| Linda | 9/10 | 1041 days | 40% |
| Amy Shoemake | 8/10 | 1103 days | 35% |
| Erin Cheng | 4/10 | 1103 days | 23% |
| Lucas | 8/10 | 1133 days | 32% |
| Sarah | 10/10 | 1164 days | 30% |
| James | 8/10 | 1468 days | 12% |
| charles | 1/10 | 1743 days | 2% |
| Leigh Billing | 1/10 | 1802 days | 2% |
| K1W1jax | 2/10 | 2016 days | 2% |
| Lyn McIvor | 9/10 | 2108 days | 4% |
| Maria | 1/10 | 2108 days | 2% |
| Liz Wade | 8/10 | 2136 days | 4% |
| Ian & Wendy | 1/10 | 2137 days | 2% |
| Moritz | 8/10 | 2168 days | 4% |
| Christoph | 5/10 | 2168 days | 3% |
| Mrs Lounis | 8/10 | 2199 days | 4% |
| Ryan | 8/10 | 2229 days | 4% |
| Kate | 8/10 | 2413 days | 4% |
| Clare & Gerry | 10/10 | 2474 days | 4% |
| Jgcanada | 10/10 | 2502 days | 4% |
| Leanne | 8/10 | 2502 days | 4% |
| Nadja Kampfhenkel | 7/10 | 2533 days | 3% |
| helen reeve | 9/10 | 2625 days | 3% |
| Boguslaw MAKIELLO | 2/10 | 2822 days | 1% |
| Shira LA | 7/10 | 2867 days | 3% |
| Helen Rimmer | 10/10 | 2879 days | 3% |
| Marine Fauquenot | 6/10 | 2883 days | 3% |
| Lene Hendel | 6/10 | 2884 days | 3% |
| Debbie Lesurf | 9/10 | 2936 days | 3% |
| Carl von Horstig | 6/10 | 2968 days | 2% |
| Jasmine Andrew | 9/10 | 2974 days | 3% |
| Lei Horton | 9/10 | 3060 days | 3% |
| Paul Batty | 7/10 | 3075 days | 2% |
| Roger Foley | 1/10 | 3172 days | 1% |
| Mailhos Cécile | 7/10 | 3207 days | 2% |
| Paula Barclay | 3/10 | 3218 days | 1% |
| Charlie Vaughan | 6/10 | 3220 days | 2% |
| Greg Parkes | 7/10 | 3236 days | 2% |
| Rebecca Lindsey | 7/10 | 3262 days | 2% |
| Gaurav Bhutani | 5/10 | 3263 days | 2% |
| ben carroll | 4/10 | 3354 days | 1% |
| Peter Barker | 8/10 | 3548 days | 2% |
| Christina Wakolbinger | 1/10 | 3574 days | 1% |
| Staffan Johansson | 9/10 | 3580 days | 2% |
| Nina | 3/10 | 3629 days | 1% |
| Ron Web | 7/10 | 3690 days | 1% |
| Will Waine | 9/10 | 3781 days | 1% |
| Elka Keijzer | 5/10 | 3873 days | 1% |
| holidaymad from Solihull | 8/10 | 3993 days | 1% |
| Mike Fricker | 8/10 | 4269 days | 0% |
| Helma Druyken | 6/10 | 4298 days | 0% |
| MARK PALMER | 2/10 | 4300 days | 0% |
| Eva-Maria Krueger | 7/10 | 4300 days | 0% |
| Janina Zwerver | 5/10 | 4302 days | 0% |
| Chris | 10/10 | 4359 days | 0% |
| Elin Andersson | 8/10 | 4359 days | 0% |
| Elin Paulssen | 9/10 | 4359 days | 0% |
| Xan Northman | 7/10 | 4359 days | 0% |
| W & K Boyd | 2/10 | 4481 days | 0% |
| Ton Martens | 3/10 | 4656 days | 1% |
| Michael Nolan | 8/10 | 4665 days | 1% |
| Schuster | 4/10 | 4678 days | 1% |
| Andrew Pearce | 9/10 | 4724 days | 1% |
| Hanneke P | 7/10 | 4724 days | 1% |
| Tony Hines | 9/10 | 4741 days | 1% |
| Peter | 8/10 | 4748 days | 1% |
| Anne and John | 6/10 | 4754 days | 1% |
| Terry Coles | 9/10 | 4755 days | 1% |
| Marian | 5/10 | 4757 days | 1% |
| Adam Hassan | 6/10 | 4760 days | 1% |
| Henzen | 7/10 | 4764 days | 1% |
| Julia Ramseier | 10/10 | 4767 days | 1% |
| Lisa Blake | 5/10 | 4771 days | 1% |
| Verest | 9/10 | 4771 days | 1% |
| Megan Child | 9/10 | 4772 days | 1% |
| Peter Kent | 10/10 | 5017 days | 1% |
| Michael Touzer | 5/10 | 5025 days | 1% |
| Frank Claassen | 8/10 | 5026 days | 1% |
| Michael Jefferies | 9/10 | 5033 days | 1% |
| D van Dongen | 7/10 | 5034 days | 1% |
| Manuela | 6/10 | 5035 days | 1% |
| Lotte Zwail | 7/10 | 5039 days | 1% |
| Frans Roebroek | 9/10 | 5041 days | 1% |
| Patricia Fearon | 7/10 | 5042 days | 1% |
| Merlyn | 6/10 | 5043 days | 1% |
| Ozgla | 1/10 | 5043 days | 0% |
| Gillian MacLaren | 5/10 | 5044 days | 1% |
| Dave Simpson | 9/10 | 5044 days | 1% |
| Lepied | 5/10 | 5046 days | 1% |
| Beyeler | 10/10 | 5047 days | 1% |
| Graham Swinyard | 8/10 | 5053 days | 1% |
| Maria Dietrich | 8/10 | 5054 days | 1% |
| Hans Erik Munch | 6/10 | 5057 days | 1% |
| Margaret Wendell | 7/10 | 5057 days | 1% |
| Sebastian | 8/10 | 5057 days | 1% |
| Steve Collier | 4/10 | 5058 days | 1% |
| Marie Frank | 10/10 | 5059 days | 1% |
| Sandy & Michaela | 10/10 | 5072 days | 1% |
| Graham | 7/10 | 5090 days | 1% |
| ZephyrTL | 2/10 | 5090 days | 0% |
| hendrik king | 1/10 | 5090 days | 0% |
| Niels Daubjerg | 10/10 | 5122 days | 1% |
| Robert Carswell | 9/10 | 5127 days | 1% |
| Steve Eley | 1/10 | 5130 days | 0% |
| Jan & Marian | 6/10 | 5133 days | 1% |
| Rudlinger | 4/10 | 5138 days | 1% |
| Verhahr | 5/10 | 5141 days | 1% |
| Gary A | 9/10 | 5151 days | 1% |
| damaca | 2/10 | 5212 days | 0% |
| Dave van Bergen | 8/10 | 5360 days | 1% |
| Ralph & Marloes Meyers | 8/10 | 5364 days | 1% |
| Philip Gierke | 8/10 | 5370 days | 1% |
| Adi Leheucel | 4/10 | 5377 days | 1% |
| Oliver Berg | 5/10 | 5379 days | 1% |
| Karsten Tannhauser | 8/10 | 5379 days | 1% |
| Dave Jones | 7/10 | 5380 days | 1% |
| Rens Hemselmans | 6/10 | 5382 days | 1% |
| Michael Simmang | 8/10 | 5384 days | 1% |
| Michael Howat | 7/10 | 5386 days | 1% |
| Nicola Shaw | 8/10 | 5389 days | 1% |
| Katy Bourne | 5/10 | 5390 days | 1% |
| Kathleen Brown | 4/10 | 5394 days | 1% |
| Melanie Gruber | 8/10 | 5397 days | 1% |
| Diete Rokosch | 9/10 | 5397 days | 1% |
| Anne | 5/10 | 5398 days | 1% |
| Colin Lockwood | 7/10 | 5399 days | 1% |
| Annelie & Martin | 8/10 | 5400 days | 1% |
| Anita Aleva | 6/10 | 5408 days | 1% |
| Haan Begerian | 5/10 | 5410 days | 1% |
| Kurt | 7/10 | 5411 days | 1% |
| Annie Pennington | 10/10 | 5411 days | 1% |
| Pat MacDonald | 7/10 | 5411 days | 1% |
| David | 6/10 | 5414 days | 1% |
| Marianne Astorp | 6/10 | 5415 days | 1% |
| Rossiter | 5/10 | 5417 days | 1% |
| D Oostrum | 9/10 | 5419 days | 1% |
| Iain Sutherland | 8/10 | 5419 days | 1% |
| Meg & Steve | 6/10 | 5694 days | 1% |
| uceil | 4/10 | 5709 days | 1% |
| Andy & Louise Dutton | 10/10 | 5748 days | 1% |
| Richard Spore | 8/10 | 5748 days | 1% |
| Pam Know | 6/10 | 5756 days | 1% |
| Tony Killingray | 3/10 | 5764 days | 1% |
| Chris Jones | 2/10 | 5767 days | 0% |
| Pierre Pilon | 9/10 | 5769 days | 1% |
| Denecke Thorsten | 4/10 | 5770 days | 1% |
| Roger Trusedale | 3/10 | 5771 days | 1% |
| Bunnik | 9/10 | 5774 days | 1% |
| Marc Hoehstra | 8/10 | 5775 days | 1% |
| Alan Howe | 6/10 | 5781 days | 1% |
| Helen Power | 9/10 | 5784 days | 1% |
| Bryan Keddie | 3/10 | 5785 days | 1% |
| joe Reibli | 10/10 | 5786 days | 1% |
| Hoogh | 9/10 | 5786 days | 1% |
| Pizzanelli | 5/10 | 5788 days | 1% |
| Jeannot Robert | 10/10 | 5799 days | 1% |
| Douglas Kirby | 6/10 | 5802 days | 1% |
| Gerry Donoghue | 7/10 | 5803 days | 1% |
| Colin Morbey | 8/10 | 5803 days | 1% |
| Bartlett nz | 7/10 | 5806 days | 1% |
| biene | 2/10 | 5835 days | 0% |
| annett | 2/10 | 5836 days | 0% |
| willemrn | 4/10 | 5836 days | 1% |
| mariak | 3/10 | 5837 days | 1% |
| nadinef | 7/10 | 5843 days | 1% |
| hofstetterf | 9/10 | 5849 days | 1% |
| katepat | 8/10 | 5851 days | 1% |
| carolineder | 5/10 | 5851 days | 1% |
| Anne Ford | 9/10 | 5853 days | 1% |
| Antje & Sascha Häusler | 5/10 | 5855 days | 1% |
| Chris Mackamul | 10/10 | 5858 days | 1% |
| Sibylle Locher | 9/10 | 5859 days | 1% |
| David D S | 6/10 | 5859 days | 1% |
| Kazmeister | 8/10 | 5881 days | 1% |
| Tracy & Peter Cassidy | 1/10 | 5890 days | 0% |
| katesh | 9/10 | 6050 days | 1% |
| BVanW | 5/10 | 6087 days | 1% |
| desl | 10/10 | 6095 days | 1% |
| Katy1 | 9/10 | 6097 days | 1% |
| Colin Heath | 2/10 | 6113 days | 0% |
| Marina | 5/10 | 6137 days | 1% |
| Nick | 9/10 | 6138 days | 1% |
| Joosten | 5/10 | 6141 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Wellington TOP 10 Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.91% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Wellington TOP 10 Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Wellington TOP 10 Holiday Park experience has been adjusted for 94 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 91 | -1.85% |
| 92 | -1.87% |
| 93 | -1.89% |
| 94 | -1.91% |
| 95 | -1.93% |
| 96 | -1.95% |
| 97 | -1.97% |
| … | … |
Balancing Adjustment
2.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.