Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Waihi Beach Tasman Holiday Parks.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
68 Valid Reviews
The Waihi Beach Tasman Holiday Parks experience has a total of 68 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 68 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
43% |
| 9/10 | 12 |
|
18% |
| 8/10 | 11 |
|
16% |
| 7/10 | 6 |
|
9% |
| 6/10 | 2 |
|
3% |
| 5/10 | 3 |
|
4% |
| 4/10 | 2 |
|
3% |
| 3/10 | 2 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
83.97% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks valid reviews is 83.97% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
33 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 68 valid reviews, the experience has 33 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 33 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
18% |
| 9/10 | 10 |
|
30% |
| 8/10 | 7 |
|
21% |
| 7/10 | 5 |
|
15% |
| 6/10 | 2 |
|
6% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.30% Average
The raw data average (mean) for all the Waihi Beach Tasman Holiday Parks face-to-face reviews is 80.30% and is based on 33 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
83.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Micaela Bretton | 10/10 | 1955 days | 100% |
| Thomas | 10/10 | 2108 days | 94% |
| Jennifer Fay | 5/10 | 2474 days | 60% |
| Elke fuenfstueck | 8/10 | 2564 days | 73% |
| Johan | 3/10 | 2594 days | 40% |
| UK 50-something couple | 4/10 | 2839 days | 41% |
| Helen Bond | 8/10 | 2867 days | 61% |
| Thomas Crow | 7/10 | 2877 days | 57% |
| Achim Stegmann | 8/10 | 3543 days | 33% |
| Lea Hotz | 9/10 | 3978 days | 16% |
| holidaymad from Solihull | 10/10 | 3993 days | 15% |
| Amanda hays/laursen | 10/10 | 4300 days | 2% |
| Tracey Foy | 10/10 | 4359 days | 0% |
| FlyingKiwiGirl | 8/10 | 4634 days | 20% |
| Schuster | 5/10 | 4678 days | 15% |
| Adam Hassan | 8/10 | 4760 days | 20% |
| Henzen | 7/10 | 4764 days | 19% |
| Tuibaby22 | 5/10 | 4846 days | 15% |
| TrudiPeet | 10/10 | 4999 days | 20% |
| Stefan | 4/10 | 5044 days | 13% |
| Farid Juillot | 9/10 | 5044 days | 20% |
| Scott Simpson | 10/10 | 5047 days | 20% |
| Peter Broosder | 8/10 | 5120 days | 20% |
| Helle | 10/10 | 5121 days | 20% |
| Cornelis | 8/10 | 5135 days | 20% |
| carmelpritchard | 10/10 | 5151 days | 20% |
| damaca | 10/10 | 5182 days | 20% |
| geoffnew | 9/10 | 5243 days | 20% |
| Smith | 10/10 | 5243 days | 20% |
| Lilly | 10/10 | 5243 days | 20% |
| Brent | 10/10 | 5304 days | 20% |
| katecrunden | 10/10 | 5304 days | 20% |
| Susannah Eduart | 9/10 | 5376 days | 20% |
| Boehmer | 9/10 | 5380 days | 20% |
| Kuhu | 10/10 | 5380 days | 20% |
| Sabine Tippman | 9/10 | 5382 days | 20% |
| Veronica Warren | 10/10 | 5386 days | 20% |
| Peter & Angela Brown | 10/10 | 5386 days | 20% |
| Katy Bourne | 7/10 | 5390 days | 19% |
| Jane & Regis | 9/10 | 5412 days | 20% |
| Graham | 8/10 | 5412 days | 20% |
| Loren van Oordt | 9/10 | 5419 days | 20% |
| T Chapman | 6/10 | 5419 days | 17% |
| HighlandLassie | 2/10 | 5424 days | 9% |
| Kiwidellar | 10/10 | 5455 days | 20% |
| Janda | 10/10 | 5455 days | 20% |
| DeGeMaZo | 10/10 | 5455 days | 20% |
| aimzie | 10/10 | 5577 days | 20% |
| gloria | 10/10 | 5577 days | 20% |
| BiancaMae | 10/10 | 5608 days | 20% |
| meganwnz | 10/10 | 5761 days | 20% |
| Mark | 6/10 | 5780 days | 17% |
| Charlie Jewell | 9/10 | 5785 days | 20% |
| jan and john | 7/10 | 5805 days | 19% |
| biene | 10/10 | 5835 days | 20% |
| blokzyl | 8/10 | 5840 days | 20% |
| selinab | 3/10 | 5844 days | 11% |
| Anne Ford | 9/10 | 5853 days | 20% |
| Helen Pet | 9/10 | 5859 days | 20% |
| Hennie Neeleman | 8/10 | 5863 days | 20% |
| Andrea and Craig Swinson | 10/10 | 5875 days | 20% |
| Kazmeister | 10/10 | 5881 days | 20% |
| richardh | 7/10 | 5976 days | 19% |
| MorganK | 9/10 | 6092 days | 20% |
| wanganuilover | 10/10 | 6095 days | 20% |
| StefanGermany1 | 7/10 | 6113 days | 19% |
| Lucy | 8/10 | 6144 days | 20% |
| Tamara | 10/10 | 6551 days | 20% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Waihi Beach Tasman Holiday Parks experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Waihi Beach Tasman Holiday Parks experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Waihi Beach Tasman Holiday Parks experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
3.08% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.