Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

62.42%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 1175 days 100%
Caleb 1/10 1936 days 16%
Jillian Sheldrake 2/10 2120 days 17%
Craig 1/10 2181 days 15%
Joshua Miller 5/10 2241 days 27%
Angela Smith 8/10 2301 days 34%
Sma 4/10 2333 days 22%
Phillip Mastores 1/10 2362 days 13%
uwe stumpf 5/10 2393 days 25%
John Olsen 2/10 2394 days 15%
Disappointed 1/10 2394 days 13%
Morag 1/10 2394 days 13%
Nikolai Sander 1/10 2577 days 12%
Rebecca Kelley 1/10 2577 days 12%
Sofia Robin 3/10 2608 days 16%
Martin Rogers 3/10 2667 days 15%
Simone 1/10 2698 days 11%
Marloes 4/10 2698 days 18%
Chagrijnige vakantieganger 1/10 2698 days 11%
Mahendar Selvakumar 5/10 2698 days 21%
Tina Hain 1/10 2728 days 11%
Sofie Madsen 2/10 2728 days 12%
Joanne 3/10 2728 days 15%
TWhite 1/10 2759 days 11%
Shenayd Pate 3/10 2759 days 14%
Splitpin 1/10 2759 days 11%
David Bladier 10/10 2788 days 26%
Ken 7/10 2788 days 24%
Darren 1/10 2851 days 10%
Michal 2/10 2881 days 11%
Sue 3/10 2881 days 13%
Brian and Kate 3/10 2881 days 13%
David S 1/10 2912 days 10%
Rowena McMullan 1/10 2942 days 9%
Helen Bond 1/10 3032 days 9%
Frank Meershoek 1/10 3062 days 9%
Vanessa Stubbs 1/10 3063 days 9%
Tony Wilcomes 5/10 3092 days 16%
Andy Nicholson 9/10 3103 days 21%
English Speaker 1/10 3123 days 8%
Corinna Venker 10/10 3123 days 21%
Sarah Sarah 1/10 3123 days 8%
Tarryn O'Dea 9/10 3153 days 20%
Steve Warren 1/10 3153 days 8%
Kath2000 2/10 3184 days 9%
MP 1/10 3184 days 8%
Neil Chambers 5/10 3215 days 14%
Alan Evans 6/10 3215 days 16%
Suzanne Kidd 9/10 3245 days 18%
Robert Cogan 9/10 3276 days 18%
THIAGO MARIN 9/10 3276 days 18%
aini abd rahman 9/10 3276 days 18%
Ken 9/10 3276 days 18%
Adam Yates 4/10 3306 days 11%
Ian Tonks 10/10 3306 days 18%
Kathy Howe 2/10 3306 days 8%
Heather Flanders 5/10 3314 days 13%
Alexander Scheibl 5/10 3330 days 13%
Nickymelb 8/10 3337 days 17%
Celia Rodriguez Dominguez 9/10 3337 days 17%
Dr G 6/10 3337 days 15%
Eng Kean Lim 7/10 3396 days 15%
Not Happy 1/10 3396 days 6%
Judith Mirams 7/10 3396 days 15%
Gracius Wenas 8/10 3396 days 16%
Antoine 5/10 3410 days 12%
Gretha 8/10 3417 days 15%
Thomas Simeon 7/10 3422 days 15%
Lieke vol Velde 5/10 3430 days 12%
Bob 9/10 3432 days 15%
Richard Fox 6/10 3442 days 13%
Jill Grange 6/10 3451 days 13%
Marc 8/10 3454 days 15%
Pedro Cordeiru 7/10 3455 days 14%
Sharon Ayris 8/10 3457 days 15%
Dylan Smyth 8/10 3465 days 15%
Don Christiansen 5/10 3488 days 11%
Christine Siemon 8/10 3488 days 14%
jirge core 8/10 3518 days 14%
R. Damen 5/10 3518 days 11%
Augusta A 1/10 3580 days 5%
Sachiko 6/10 3580 days 11%
Nicki Holt-Manandhar 8/10 3610 days 12%
gavin brady 1/10 3610 days 5%
Jane Simmons 9/10 3641 days 12%
Alexes D 6/10 3683 days 10%
Anouk Jongsma 7/10 3701 days 10%
Barry Hoag 7/10 3702 days 10%
emelia sferrazza 1/10 3703 days 4%
Yvonne El-Amine 7/10 3705 days 10%
Corrine Kaiser 9/10 3762 days 10%
Glen Mitchell 1/10 3762 days 4%
Anna and Isabelle 7/10 3791 days 9%
MIndy Green 7/10 3793 days 9%
Roy Brondgeest 9/10 3823 days 9%
Kim S 10/10 3946 days 7%
Markus Buehrer 8/10 4084 days 5%
Ives van der Sluijs 5/10 4116 days 3%
Peter Jolliffe 10/10 4127 days 4%
Nils Demattio 8/10 4155 days 3%
Simon Wild 3/10 4158 days 2%
Rob Miller 9/10 4188 days 3%
Thian Honsch 1/10 4189 days 1%
Pat Maguire 10/10 4281 days 1%
Ara Moore-Tuwhangai 10/10 4342 days 0%
D F 1/10 4342 days 0%
michael madey 2/10 4403 days 4%
Robert Erni 9/10 4412 days 8%
Derek Hosking 3/10 4434 days 4%
Mirjam Betschart 8/10 4448 days 8%
Glyn and Karen Farlow 8/10 4450 days 8%
Janet Evins 7/10 4452 days 8%
Rikke Petersen 8/10 4452 days 8%
Ene Pold 9/10 4456 days 8%
Henrik Suefke 5/10 4456 days 6%
Bella Danaher 8/10 4471 days 8%
Daniel Danamer 9/10 4471 days 8%
Alacchi Moustier 1/10 4475 days 3%
Maya Bakker-deDreu 8/10 4483 days 8%
Anne and Steve Bartlett 7/10 4485 days 8%
Rupert 8/10 4488 days 8%
Reiner Botsch 5/10 4491 days 6%
Greg Fischer 5/10 4491 days 6%
Lior Bakski 8/10 4491 days 8%
Gordon 9/10 4493 days 8%
Mark 1/10 4493 days 3%
dissapointed 1/10 4493 days 3%
Chris W. 3/10 4493 days 4%
Elizabeth 5/10 4495 days 6%
Claudia 6/10 4496 days 7%
Thi Baut 6/10 4498 days 7%
Philipp Haass 7/10 4502 days 8%
Peter 1/10 4524 days 3%
Tony Cooper 1/10 4554 days 3%
Henry Black 9/10 4585 days 8%
John Morel 9/10 4646 days 8%
Ari Fester 3/10 4677 days 4%
Kezza Couchman 3/10 4707 days 4%
kmackay 1/10 4707 days 3%
Sarah Rhodes 1/10 4707 days 3%
publizischt 1/10 4738 days 3%
david cook 8/10 4738 days 8%
B James 3/10 4768 days 4%
Neil Beckett 6/10 4768 days 7%
K B 5/10 4768 days 6%
hofoa 3/10 4768 days 4%
Christofer Tonn 7/10 4785 days 8%
Kathryn Pisco 8/10 4805 days 8%
Mike Pisco 8/10 4805 days 8%
Heinie Pieterse 4/10 4811 days 5%
Willem de Jong 8/10 4820 days 8%
Jeanne Moustier 4/10 4840 days 5%
Karen Mercer 3/10 4858 days 4%
Doug Digstravel 10/10 4858 days 8%
Ellie Braddock 10/10 4858 days 8%
Dick Kooij 9/10 4871 days 8%
Robert Staeller 6/10 4874 days 7%
Jurgen 7/10 4875 days 8%
Joroen Borkert 7/10 4876 days 8%
Lauret Stulemeyer 8/10 4877 days 8%
Jan 8/10 4877 days 8%
Ammon Yannick 7/10 4878 days 8%
Steven Switsers 8/10 4879 days 8%
Urs Kloter 7/10 4880 days 8%
Brian Howe 10/10 4882 days 8%
F Soppelsa 8/10 4882 days 8%
Fred and Carin 4/10 4889 days 5%
Denise Albrecht 10/10 4893 days 8%
Lutz Huuemorder 8/10 4895 days 8%
Manuela and Thomas 8/10 4895 days 8%
Milena Heinrich 10/10 4895 days 8%
Alex Laidlaw 4/10 4896 days 5%
Martina Posch 6/10 4903 days 7%
roos wubben 8/10 4905 days 8%
Marjo Cousijn 6/10 4906 days 7%
Hillman53 3/10 4950 days 4%
nomad 9/10 4950 days 8%
pandtfenton 10/10 4980 days 8%
Golliwog 1/10 4980 days 3%
PT117 6/10 5011 days 7%
Heidi4ever 7/10 5011 days 8%
Tjw 8/10 5042 days 8%
spiderman 2/10 5072 days 4%
landaima 1/10 5133 days 3%
GaryM 3/10 5133 days 4%
Jos Schieveen 8/10 5143 days 8%
Mr and Mrs White 6/10 5146 days 7%
Laura vanGool 7/10 5149 days 8%
E Wolfger 9/10 5156 days 8%
D Esson 6/10 5158 days 7%
Robert Steendijk 7/10 5159 days 8%
Ben Simons 6/10 5160 days 7%
Hilbert vanEssen 5/10 5161 days 6%
afisher 9/10 5164 days 8%
Michael Jefferies 6/10 5167 days 7%
Daniel Patricia 5/10 5167 days 6%
Michael Stoll 8/10 5174 days 8%
Frans Roebroek 7/10 5175 days 8%
Rob Gill 10/10 5177 days 8%
Randewyk 4/10 5177 days 5%
Russell 7/10 5178 days 8%
Stefan 7/10 5178 days 8%
Hardy 4/10 5179 days 5%
Roland Hofmann 7/10 5179 days 8%
Beyeler 9/10 5181 days 8%
R Seiferling 8/10 5185 days 8%
Paul & Michelle Harmer 7/10 5186 days 8%
Suzanne van Kol 8/10 5186 days 8%
Horst Langstein 5/10 5186 days 6%
Frank Krivauek 8/10 5187 days 8%
John Reynolds 7/10 5188 days 8%
Nicole van Bergen 8/10 5192 days 8%
Anika 8/10 5192 days 8%
mcnabit 1/10 5193 days 3%
Lutenk 2/10 5224 days 4%
Corinne_Grosvenor 10/10 5255 days 8%
Stefan Nitsch 7/10 5259 days 8%
Nina Bille-Knudsen 7/10 5264 days 8%
Remco te Lintum 5/10 5271 days 6%
Matthys van den Heuuel 7/10 5275 days 8%
Eveline Mestrom 7/10 5275 days 8%
Elke & Charlotte 2/10 5285 days 4%
Calvin 3/10 5469 days 4%
Schury 7/10 5501 days 8%
Jill 7/10 5505 days 8%
Ken Jones 7/10 5505 days 8%
Hanggi 8/10 5510 days 8%
Chantal Wendel 8/10 5510 days 8%
Leon van Hengel 6/10 5513 days 7%
Julia 8/10 5513 days 8%
Marianne Swauger 6/10 5513 days 7%
Boehmer 8/10 5514 days 8%
Hadas and Amichay Guter 8/10 5515 days 8%
Bob & Yvonne Myles 7/10 5516 days 8%
Judith 8/10 5516 days 8%
Koen Vanlede 10/10 5516 days 8%
Nicola Thackray 7/10 5517 days 8%
Julia 9/10 5520 days 8%
Shane Curline 8/10 5520 days 8%
Peter & Angela Brown 8/10 5520 days 8%
Tim 7/10 5520 days 8%
Mulder & vanNistelrooij 7/10 5521 days 8%
Siggi Wick 6/10 5521 days 7%
Armin Holle 9/10 5522 days 8%
Chris & Anne Pearson 7/10 5524 days 8%
Patrick Schaad 7/10 5524 days 8%
Jacob Nube 7/10 5526 days 8%
Katie Mitchell 4/10 5530 days 5%
Till 2/10 5530 days 4%
Tyson Burnett 5/10 5531 days 6%
Heini Sutter 6/10 5532 days 7%
Peter Blaney 7/10 5534 days 8%
Callum Sibbald 8/10 5534 days 8%
Henk Roeper 7/10 5538 days 8%
Manfred & Gabi 6/10 5541 days 7%
Haan Begerian 8/10 5544 days 8%
Phillips 6/10 5545 days 7%
Irene and Thib Schneider 8/10 5546 days 8%
Doris Schollenberger 7/10 5548 days 8%
Bettina Mikschi 8/10 5549 days 8%
Roy Seymour 7/10 5549 days 8%
Mark Aarts 6/10 5549 days 7%
Sarraute 4/10 5550 days 5%
Luc Marchand 4/10 5550 days 5%
Samuel Prechel 6/10 5550 days 7%
Barbara 3/10 5551 days 4%
Markus Richert 5/10 5552 days 6%
Theo Dykhuizen 6/10 5553 days 7%
Annette Mogg 9/10 5554 days 8%
Dr Dorthe Bossow 5/10 5554 days 6%
H Schepers 6/10 5554 days 7%
Kay and Colin Yendole 5/10 5554 days 6%
Jurgen Muller 6/10 5555 days 7%
Liebl 9/10 5555 days 8%
Karen Phillips 9/10 5555 days 8%
Bekema 8/10 5556 days 8%
dollimyxture 8/10 5589 days 8%
cfc 1/10 5589 days 3%
houch 1/10 5589 days 3%
Jim 3/10 5620 days 4%
Andrea Hasenoehrl 7/10 5650 days 8%
jaycaekat 10/10 5711 days 8%
Andrew Roberts 2/10 5711 days 4%
Gordo 9/10 5742 days 8%
penz 7/10 5773 days 8%
Dud Grossmann 7/10 5812 days 8%
M Schram 7/10 5813 days 8%
Lomas 5/10 5825 days 6%
Mikelj 2/10 5834 days 4%
travelerwh 1/10 5834 days 3%
AusieInNZ 1/10 5864 days 3%
Don & Geraldine 8/10 5870 days 8%
Fabrice Modin 6/10 5873 days 7%
Wyss A 8/10 5876 days 8%
Lukas Blaauw 8/10 5882 days 8%
Ina 8/10 5882 days 8%
Lloyd Shephard 3/10 5885 days 4%
Silke Seemann 4/10 5886 days 5%
Ingrid Zell 8/10 5886 days 8%
Tim Smith 9/10 5886 days 8%
George Lepple 8/10 5888 days 8%
Peter G 8/10 5889 days 8%
Chris Helms 8/10 5889 days 8%
P.C Kool 4/10 5890 days 5%
Michele Prevost 9/10 5890 days 8%
Gerhard Kronen 7/10 5892 days 8%
Rod C 9/10 5893 days 8%
GerryD 1/10 5895 days 3%
Rik 6/10 5896 days 7%
B Willmore 2/10 5897 days 4%
Arie Ascher 8/10 5902 days 8%
John Harrison 7/10 5902 days 8%
Jenny 7/10 5903 days 8%
Marsden 10/10 5904 days 8%
Vandeput 8/10 5909 days 8%
Lewis 9/10 5916 days 8%
JeanOddy 7/10 5917 days 8%
Michael McGuinness 6/10 5917 days 7%
van der Wakker 7/10 5918 days 8%
Terry Phillips 9/10 5920 days 8%
Hoogh 7/10 5920 days 8%
Nicole 3/10 5920 days 4%
Petra Berrens 7/10 5921 days 8%
Sandra B 7/10 5922 days 8%
nga 4/10 5923 days 5%
Hugli 7/10 5928 days 8%
Schubert, Wolfgang & Claudia 6/10 5928 days 7%
Peter Ortner 4/10 5932 days 5%
S.B Lawrence 9/10 5932 days 8%
Douglas Kirby 7/10 5936 days 8%
John J 5/10 5937 days 6%
Elizabeth E 7/10 5939 days 8%
Stevens Frans 7/10 5940 days 8%
Torsten Gehrke 8/10 5940 days 8%
Bartlett nz 7/10 5940 days 8%
Helen and Hans Walser 8/10 5943 days 8%
simonbo 9/10 5969 days 8%
stevnba 8/10 5970 days 8%
wenerz 4/10 5970 days 5%
Marons 6/10 5974 days 7%
nadinef 9/10 5977 days 8%
thomash 8/10 5979 days 8%
trucker 8/10 5985 days 8%
Lothar Riedmann 10/10 5987 days 8%
Bill Nash 8/10 5989 days 8%
anniest 7/10 5989 days 8%
H Simpson 8/10 5989 days 8%
Frank de Voogd 7/10 5989 days 8%
vernenal 7/10 5989 days 8%
Kirsty McGrath 7/10 5989 days 8%
Wolfgang Mages 9/10 5989 days 8%
Wolfgang Dittrich 8/10 5995 days 8%
Alexis De Wilde 9/10 5995 days 8%
Stefanie Micheler 10/10 5996 days 8%
Hennie Neeleman 5/10 5997 days 6%
Pieter Neeleman 6/10 5997 days 7%
MV Vroenhoven 6/10 6000 days 7%
Fer Bonsel 8/10 6008 days 8%
Serge Yken 7/10 6011 days 8%
Gensen 8/10 6011 days 8%
harryb 8/10 6094 days 8%
TillE412 8/10 6214 days 8%
ElleGermany 8/10 6217 days 8%
OliverG1 8/10 6217 days 8%
GemmaC 1/10 6218 days 3%
AndrewL1 3/10 6221 days 4%
SophieC 5/10 6227 days 6%
marianneb 9/10 6229 days 8%
neeltjec 8/10 6229 days 8%
Martien van Brakel 8/10 6229 days 8%
EstherW 5/10 6238 days 6%
Lucas 6/10 6245 days 7%
KathM 8/10 6246 days 8%
Frank 9/10 6247 days 8%
SHVellinga 7/10 6248 days 8%
Barry Smith 3/10 6249 days 4%
Brigette Guikens 7/10 6250 days 8%
Grimm 6/10 6252 days 7%
Robert 8/10 6253 days 8%
Stefau 7/10 6259 days 8%
EmmaL 4/10 6262 days 5%
ChristopherD 8/10 6263 days 8%
BerndK 2/10 6263 days 4%
LorraineB 7/10 6264 days 8%
Paul 5/10 6265 days 6%
S 5/10 6265 days 6%
Frances 4/10 6265 days 5%
Manfred 9/10 6265 days 8%
Tony 8/10 6277 days 8%
Christina 8/10 6277 days 8%
Nanno 9/10 6279 days 8%
KuntzGermany 5/10 6284 days 6%
ArnarF 8/10 6288 days 8%
Corien 7/10 6293 days 8%
Stijn 9/10 6296 days 8%
Rene 8/10 6301 days 8%
Joachim 8/10 6301 days 8%
Debbie Mossman 5/10 6304 days 6%
Zylstra 8/10 6309 days 8%
Kern 8/10 6313 days 8%
kramer 6/10 6333 days 7%
Groen 7/10 6341 days 8%
Cindy 6/10 6342 days 7%
Anette 1/10 6348 days 3%
Pieter 9/10 6350 days 8%
Peter_C 3/10 6367 days 4%
Clare 7/10 6396 days 8%
KiwiBoy 3/10 6411 days 4%
Donna 10/10 6418 days 8%
Christine 3/10 6481 days 4%
Tim 6/10 6600 days 7%
Linn 5/10 6608 days 6%
Daniel 6/10 6609 days 7%
Sandra Verbaarschot 9/10 6609 days 8%
Denise 6/10 6612 days 7%
Wulms 5/10 6613 days 6%
Kathrin 4/10 6620 days 5%
Klaus 8/10 6620 days 8%
Anja 6/10 6622 days 7%
Susanne Dittrich 9/10 6627 days 8%
D.A. Mulder 8/10 6628 days 8%
Christel Hopp 7/10 6628 days 8%
Marco 6/10 6629 days 7%
Sally and David Wallis 5/10 6629 days 6%
Knol 8/10 6630 days 8%
Cole Penelope 8/10 6633 days 8%
Buys 8/10 6634 days 8%
Claas 2/10 6642 days 4%
Jennifer 6/10 6671 days 7%
Mum! 6/10 6671 days 7%
Hans Olthof 8/10 6672 days 8%
Ad 9/10 6698 days 8%
Hans 5/10 6700 days 6%
Gerber Liselotte 9/10 6703 days 8%
Ed van Dael 4/10 6721 days 5%
Denise Nick 4/10 6968 days 5%
Hanneke 4/10 6973 days 5%
Frederik 7/10 6983 days 8%
Ulla 4/10 6983 days 5%
Jess 7/10 6983 days 8%
Rietveld 1/10 6987 days 3%
Sharon 10/10 6988 days 8%
Sarah 3/10 6994 days 4%
Loic 6/10 6994 days 7%
Caroline 7/10 7005 days 8%
Weselmann 8/10 7006 days 8%
Hennielene 8/10 7007 days 8%
GermanTourGroup 9/10 7007 days 8%
Klaus 7/10 7007 days 8%
Helga 4/10 7007 days 5%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-6.34% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 70 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.29%
198 -3.30%
199 -3.32%
200 -3.34%
201 -3.35%
202 -3.37%
203 -3.39%

Balancing Adjustment

17.13% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

72%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.