Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Apollo Motorhome Holidays.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Apollo Motorhome Holidays

Valid Reviews

450 Valid Reviews

The Apollo Motorhome Holidays experience has a total of 473 reviews. There are 450 valid reviews that are included when calculating the ranking score and 23 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 450 valid reviews:

Rating Count Percentage
10/10 22
5%
9/10 51
11%
8/10 96
21%
7/10 79
18%
6/10 47
10%
5/10 38
8%
4/10 25
6%
3/10 27
6%
2/10 16
4%
1/10 49
11%

60.76% Average

The raw data average (mean) for all the Apollo Motorhome Holidays valid reviews is 60.76% and is based on 450 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

305 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 450 valid reviews, the experience has 305 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 305 face-to-face reviews:

Rating Count Percentage
10/10 10
3%
9/10 33
11%
8/10 85
28%
7/10 71
23%
6/10 42
14%
5/10 30
10%
4/10 20
7%
3/10 7
2%
2/10 3
1%
1/10 4
1%

68.43% Average

The raw data average (mean) for all the Apollo Motorhome Holidays face-to-face reviews is 68.43% and is based on 305 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

60.34%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Harriet 1/10 730 days 100%
Caleb 1/10 1491 days 16%
Jillian Sheldrake 2/10 1675 days 10%
Craig 1/10 1736 days 8%
Joshua Miller 5/10 1797 days 14%
Angela Smith 8/10 1857 days 17%
Sma 4/10 1888 days 11%
Phillip Mastores 1/10 1918 days 7%
uwe stumpf 5/10 1949 days 13%
John Olsen 2/10 1949 days 8%
Disappointed 1/10 1949 days 7%
Morag 1/10 1949 days 7%
Nikolai Sander 1/10 2132 days 6%
Rebecca Kelley 1/10 2132 days 6%
Sofia Robin 3/10 2163 days 8%
Martin Rogers 3/10 2222 days 8%
Simone 1/10 2253 days 6%
Marloes 4/10 2253 days 10%
Chagrijnige vakantieganger 1/10 2253 days 6%
Mahendar Selvakumar 5/10 2253 days 11%
Tina Hain 1/10 2283 days 6%
Sofie Madsen 2/10 2283 days 7%
Joanne 3/10 2283 days 8%
TWhite 1/10 2314 days 6%
Shenayd Pate 3/10 2314 days 8%
Splitpin 1/10 2314 days 6%
David Bladier 10/10 2344 days 14%
Ken 7/10 2344 days 13%
Darren 1/10 2406 days 6%
Michal 2/10 2436 days 6%
Sue 3/10 2436 days 7%
Brian and Kate 3/10 2436 days 7%
David S 1/10 2467 days 5%
Rowena McMullan 1/10 2497 days 5%
Helen Bond 1/10 2587 days 5%
Frank Meershoek 1/10 2618 days 5%
Vanessa Stubbs 1/10 2618 days 5%
Tony Wilcomes 5/10 2647 days 9%
Andy Nicholson 9/10 2658 days 12%
English Speaker 1/10 2679 days 5%
Corinna Venker 10/10 2679 days 12%
Sarah Sarah 1/10 2679 days 5%
Tarryn O'Dea 9/10 2709 days 11%
Steve Warren 1/10 2709 days 5%
Kath2000 2/10 2740 days 5%
MP 1/10 2740 days 5%
Neil Chambers 5/10 2771 days 8%
Alan Evans 6/10 2771 days 10%
Suzanne Kidd 9/10 2801 days 11%
Robert Cogan 9/10 2832 days 11%
THIAGO MARIN 9/10 2832 days 11%
aini abd rahman 9/10 2832 days 11%
Ken 9/10 2832 days 11%
Adam Yates 4/10 2862 days 7%
Ian Tonks 10/10 2862 days 10%
Kathy Howe 2/10 2862 days 5%
Heather Flanders 5/10 2869 days 8%
Alexander Scheibl 5/10 2885 days 8%
Nickymelb 8/10 2893 days 10%
Celia Rodriguez Dominguez 9/10 2893 days 10%
Dr G 6/10 2893 days 9%
Eng Kean Lim 7/10 2952 days 9%
Not Happy 1/10 2952 days 4%
Judith Mirams 7/10 2952 days 9%
Gracius Wenas 8/10 2952 days 10%
Antoine 5/10 2965 days 7%
Gretha 8/10 2972 days 10%
Thomas Simeon 7/10 2977 days 9%
Lieke vol Velde 5/10 2985 days 7%
Bob 9/10 2987 days 10%
Richard Fox 6/10 2997 days 8%
Jill Grange 6/10 3006 days 8%
Marc 8/10 3009 days 9%
Pedro Cordeiru 7/10 3010 days 9%
Sharon Ayris 8/10 3013 days 9%
Dylan Smyth 8/10 3020 days 9%
Don Christiansen 5/10 3044 days 7%
Christine Siemon 8/10 3044 days 9%
jirge core 8/10 3074 days 9%
R. Damen 5/10 3074 days 7%
Augusta A 1/10 3136 days 3%
Sachiko 6/10 3136 days 7%
Nicki Holt-Manandhar 8/10 3166 days 8%
gavin brady 1/10 3166 days 3%
Jane Simmons 9/10 3197 days 8%
Alexes D 6/10 3238 days 7%
Anouk Jongsma 7/10 3256 days 7%
Barry Hoag 7/10 3258 days 7%
emelia sferrazza 1/10 3258 days 3%
Yvonne El-Amine 7/10 3260 days 7%
Corrine Kaiser 9/10 3318 days 7%
Glen Mitchell 1/10 3318 days 3%
Anna and Isabelle 7/10 3346 days 7%
MIndy Green 7/10 3349 days 7%
Roy Brondgeest 9/10 3379 days 7%
Kim S 10/10 3502 days 6%
Markus Buehrer 8/10 3639 days 5%
Ives van der Sluijs 5/10 3671 days 4%
Peter Jolliffe 10/10 3683 days 5%
Nils Demattio 8/10 3710 days 5%
Simon Wild 3/10 3714 days 2%
Rob Miller 9/10 3744 days 4%
Thian Honsch 1/10 3744 days 2%
Pat Maguire 10/10 3836 days 4%
Ara Moore-Tuwhangai 10/10 3897 days 3%
D F 1/10 3897 days 1%
michael madey 2/10 3958 days 1%
Robert Erni 9/10 3967 days 3%
Derek Hosking 3/10 3989 days 1%
Mirjam Betschart 8/10 4003 days 3%
Glyn and Karen Farlow 8/10 4005 days 3%
Janet Evins 7/10 4007 days 2%
Rikke Petersen 8/10 4007 days 2%
Ene Pold 9/10 4011 days 2%
Henrik Suefke 5/10 4011 days 2%
Bella Danaher 8/10 4026 days 2%
Daniel Danamer 9/10 4026 days 2%
Alacchi Moustier 1/10 4030 days 1%
Maya Bakker-deDreu 8/10 4038 days 2%
Anne and Steve Bartlett 7/10 4040 days 2%
Rupert 8/10 4043 days 2%
Reiner Botsch 5/10 4046 days 2%
Greg Fischer 5/10 4046 days 2%
Lior Bakski 8/10 4046 days 2%
Gordon 9/10 4048 days 2%
Mark 1/10 4048 days 1%
dissapointed 1/10 4048 days 1%
Chris W. 3/10 4048 days 1%
Elizabeth 5/10 4050 days 2%
Claudia 6/10 4051 days 2%
Thi Baut 6/10 4053 days 2%
Philipp Haass 7/10 4057 days 2%
Peter 1/10 4079 days 1%
Tony Cooper 1/10 4109 days 1%
Henry Black 9/10 4140 days 2%
John Morel 9/10 4201 days 1%
Ari Fester 3/10 4232 days 1%
Kezza Couchman 3/10 4262 days 0%
kmackay 1/10 4262 days 0%
Sarah Rhodes 1/10 4262 days 0%
publizischt 1/10 4293 days 0%
david cook 8/10 4293 days 1%
B James 3/10 4323 days 0%
Neil Beckett 6/10 4323 days 0%
K B 5/10 4323 days 0%
hofoa 3/10 4323 days 0%
Christofer Tonn 7/10 4340 days 0%
Kathryn Pisco 8/10 4360 days 0%
Mike Pisco 8/10 4360 days 0%
Heinie Pieterse 4/10 4366 days 0%
Willem de Jong 8/10 4375 days 0%
Jeanne Moustier 4/10 4395 days 2%
Karen Mercer 3/10 4413 days 2%
Doug Digstravel 10/10 4413 days 4%
Ellie Braddock 10/10 4413 days 4%
Dick Kooij 9/10 4426 days 3%
Robert Staeller 6/10 4429 days 3%
Jurgen 7/10 4430 days 3%
Joroen Borkert 7/10 4431 days 3%
Lauret Stulemeyer 8/10 4432 days 3%
Jan 8/10 4432 days 3%
Ammon Yannick 7/10 4433 days 3%
Steven Switsers 8/10 4434 days 3%
Urs Kloter 7/10 4435 days 3%
Brian Howe 10/10 4437 days 4%
F Soppelsa 8/10 4437 days 3%
Fred and Carin 4/10 4444 days 2%
Denise Albrecht 10/10 4448 days 4%
Lutz Huuemorder 8/10 4450 days 3%
Manuela and Thomas 8/10 4450 days 3%
Milena Heinrich 10/10 4450 days 4%
Alex Laidlaw 4/10 4451 days 2%
Martina Posch 6/10 4458 days 3%
roos wubben 8/10 4460 days 3%
Marjo Cousijn 6/10 4461 days 3%
Hillman53 3/10 4505 days 2%
nomad 9/10 4505 days 3%
pandtfenton 10/10 4535 days 4%
Golliwog 1/10 4535 days 1%
PT117 6/10 4566 days 3%
Heidi4ever 7/10 4566 days 3%
Tjw 8/10 4597 days 3%
spiderman 2/10 4627 days 2%
landaima 1/10 4688 days 1%
GaryM 3/10 4688 days 2%
Jos Schieveen 8/10 4698 days 3%
Mr and Mrs White 6/10 4701 days 3%
Laura vanGool 7/10 4704 days 3%
E Wolfger 9/10 4711 days 3%
D Esson 6/10 4713 days 3%
Robert Steendijk 7/10 4714 days 3%
Ben Simons 6/10 4715 days 3%
Hilbert vanEssen 5/10 4716 days 3%
afisher 9/10 4719 days 3%
Michael Jefferies 6/10 4722 days 3%
Daniel Patricia 5/10 4722 days 3%
Michael Stoll 8/10 4729 days 3%
Frans Roebroek 7/10 4730 days 3%
Rob Gill 10/10 4732 days 4%
Randewyk 4/10 4732 days 2%
Russell 7/10 4733 days 3%
Stefan 7/10 4733 days 3%
Hardy 4/10 4734 days 2%
Roland Hofmann 7/10 4734 days 3%
Beyeler 9/10 4736 days 3%
R Seiferling 8/10 4740 days 3%
Paul & Michelle Harmer 7/10 4741 days 3%
Suzanne van Kol 8/10 4741 days 3%
Horst Langstein 5/10 4741 days 3%
Frank Krivauek 8/10 4742 days 3%
John Reynolds 7/10 4743 days 3%
Nicole van Bergen 8/10 4747 days 3%
Anika 8/10 4747 days 3%
mcnabit 1/10 4748 days 1%
Lutenk 2/10 4779 days 2%
Corinne_Grosvenor 10/10 4810 days 4%
Stefan Nitsch 7/10 4814 days 3%
Nina Bille-Knudsen 7/10 4819 days 3%
Remco te Lintum 5/10 4826 days 3%
Matthys van den Heuuel 7/10 4830 days 3%
Eveline Mestrom 7/10 4830 days 3%
Elke & Charlotte 2/10 4840 days 2%
Calvin 3/10 5024 days 2%
Schury 7/10 5056 days 3%
Jill 7/10 5060 days 3%
Ken Jones 7/10 5060 days 3%
Hanggi 8/10 5065 days 3%
Chantal Wendel 8/10 5065 days 3%
Leon van Hengel 6/10 5068 days 3%
Julia 8/10 5068 days 3%
Marianne Swauger 6/10 5068 days 3%
Boehmer 8/10 5069 days 3%
Hadas and Amichay Guter 8/10 5070 days 3%
Bob & Yvonne Myles 7/10 5071 days 3%
Judith 8/10 5071 days 3%
Koen Vanlede 10/10 5071 days 4%
Nicola Thackray 7/10 5072 days 3%
Julia 9/10 5075 days 3%
Shane Curline 8/10 5075 days 3%
Peter & Angela Brown 8/10 5075 days 3%
Tim 7/10 5075 days 3%
Mulder & vanNistelrooij 7/10 5076 days 3%
Siggi Wick 6/10 5076 days 3%
Armin Holle 9/10 5077 days 3%
Chris & Anne Pearson 7/10 5079 days 3%
Patrick Schaad 7/10 5079 days 3%
Jacob Nube 7/10 5081 days 3%
Katie Mitchell 4/10 5085 days 2%
Till 2/10 5085 days 2%
Tyson Burnett 5/10 5086 days 3%
Heini Sutter 6/10 5087 days 3%
Peter Blaney 7/10 5089 days 3%
Callum Sibbald 8/10 5089 days 3%
Henk Roeper 7/10 5093 days 3%
Manfred & Gabi 6/10 5096 days 3%
Haan Begerian 8/10 5099 days 3%
Phillips 6/10 5100 days 3%
Irene and Thib Schneider 8/10 5101 days 3%
Doris Schollenberger 7/10 5103 days 3%
Bettina Mikschi 8/10 5104 days 3%
Roy Seymour 7/10 5104 days 3%
Mark Aarts 6/10 5104 days 3%
Sarraute 4/10 5105 days 2%
Luc Marchand 4/10 5105 days 2%
Samuel Prechel 6/10 5105 days 3%
Barbara 3/10 5106 days 2%
Markus Richert 5/10 5107 days 3%
Theo Dykhuizen 6/10 5108 days 3%
Annette Mogg 9/10 5109 days 3%
Dr Dorthe Bossow 5/10 5109 days 3%
H Schepers 6/10 5109 days 3%
Kay and Colin Yendole 5/10 5109 days 3%
Jurgen Muller 6/10 5110 days 3%
Liebl 9/10 5110 days 3%
Karen Phillips 9/10 5110 days 3%
Bekema 8/10 5111 days 3%
dollimyxture 8/10 5144 days 3%
cfc 1/10 5144 days 1%
houch 1/10 5144 days 1%
Jim 3/10 5175 days 2%
Andrea Hasenoehrl 7/10 5205 days 3%
jaycaekat 10/10 5266 days 4%
Andrew Roberts 2/10 5266 days 2%
Gordo 9/10 5297 days 3%
penz 7/10 5328 days 3%
Dud Grossmann 7/10 5367 days 3%
M Schram 7/10 5368 days 3%
Lomas 5/10 5380 days 3%
Mikelj 2/10 5389 days 2%
travelerwh 1/10 5389 days 1%
AusieInNZ 1/10 5419 days 1%
Don & Geraldine 8/10 5425 days 3%
Fabrice Modin 6/10 5428 days 3%
Wyss A 8/10 5431 days 3%
Lukas Blaauw 8/10 5437 days 3%
Ina 8/10 5437 days 3%
Lloyd Shephard 3/10 5440 days 2%
Silke Seemann 4/10 5441 days 2%
Ingrid Zell 8/10 5441 days 3%
Tim Smith 9/10 5441 days 3%
George Lepple 8/10 5443 days 3%
Peter G 8/10 5444 days 3%
Chris Helms 8/10 5444 days 3%
P.C Kool 4/10 5445 days 2%
Michele Prevost 9/10 5445 days 3%
Gerhard Kronen 7/10 5447 days 3%
Rod C 9/10 5448 days 3%
GerryD 1/10 5450 days 1%
Rik 6/10 5451 days 3%
B Willmore 2/10 5452 days 2%
Arie Ascher 8/10 5457 days 3%
John Harrison 7/10 5457 days 3%
Jenny 7/10 5458 days 3%
Marsden 10/10 5459 days 4%
Vandeput 8/10 5464 days 3%
Lewis 9/10 5471 days 3%
JeanOddy 7/10 5472 days 3%
Michael McGuinness 6/10 5472 days 3%
van der Wakker 7/10 5473 days 3%
Terry Phillips 9/10 5475 days 3%
Hoogh 7/10 5475 days 3%
Nicole 3/10 5475 days 2%
Petra Berrens 7/10 5476 days 3%
Sandra B 7/10 5477 days 3%
nga 4/10 5478 days 2%
Hugli 7/10 5483 days 3%
Schubert, Wolfgang & Claudia 6/10 5483 days 3%
Peter Ortner 4/10 5487 days 2%
S.B Lawrence 9/10 5487 days 3%
Douglas Kirby 7/10 5491 days 3%
John J 5/10 5492 days 3%
Elizabeth E 7/10 5494 days 3%
Stevens Frans 7/10 5495 days 3%
Torsten Gehrke 8/10 5495 days 3%
Bartlett nz 7/10 5495 days 3%
Helen and Hans Walser 8/10 5498 days 3%
simonbo 9/10 5524 days 3%
stevnba 8/10 5525 days 3%
wenerz 4/10 5525 days 2%
Marons 6/10 5529 days 3%
nadinef 9/10 5532 days 3%
thomash 8/10 5534 days 3%
trucker 8/10 5540 days 3%
Lothar Riedmann 10/10 5542 days 4%
Bill Nash 8/10 5544 days 3%
anniest 7/10 5544 days 3%
H Simpson 8/10 5544 days 3%
Frank de Voogd 7/10 5544 days 3%
vernenal 7/10 5544 days 3%
Kirsty McGrath 7/10 5544 days 3%
Wolfgang Mages 9/10 5544 days 3%
Wolfgang Dittrich 8/10 5550 days 3%
Alexis De Wilde 9/10 5550 days 3%
Stefanie Micheler 10/10 5551 days 4%
Hennie Neeleman 5/10 5552 days 3%
Pieter Neeleman 6/10 5552 days 3%
MV Vroenhoven 6/10 5555 days 3%
Fer Bonsel 8/10 5563 days 3%
Serge Yken 7/10 5566 days 3%
Gensen 8/10 5566 days 3%
harryb 8/10 5649 days 3%
TillE412 8/10 5769 days 3%
ElleGermany 8/10 5772 days 3%
OliverG1 8/10 5772 days 3%
GemmaC 1/10 5773 days 1%
AndrewL1 3/10 5776 days 2%
SophieC 5/10 5782 days 3%
marianneb 9/10 5784 days 3%
neeltjec 8/10 5784 days 3%
Martien van Brakel 8/10 5784 days 3%
EstherW 5/10 5794 days 3%
Lucas 6/10 5800 days 3%
KathM 8/10 5801 days 3%
Frank 9/10 5802 days 3%
SHVellinga 7/10 5803 days 3%
Barry Smith 3/10 5804 days 2%
Brigette Guikens 7/10 5805 days 3%
Grimm 6/10 5807 days 3%
Robert 8/10 5808 days 3%
Stefau 7/10 5815 days 3%
EmmaL 4/10 5817 days 2%
ChristopherD 8/10 5818 days 3%
BerndK 2/10 5818 days 2%
LorraineB 7/10 5819 days 3%
Paul 5/10 5821 days 3%
S 5/10 5821 days 3%
Frances 4/10 5821 days 2%
Manfred 9/10 5821 days 3%
Tony 8/10 5832 days 3%
Christina 8/10 5832 days 3%
Nanno 9/10 5835 days 3%
KuntzGermany 5/10 5839 days 3%
ArnarF 8/10 5843 days 3%
Corien 7/10 5848 days 3%
Stijn 9/10 5851 days 3%
Rene 8/10 5856 days 3%
Joachim 8/10 5856 days 3%
Debbie Mossman 5/10 5859 days 3%
Zylstra 8/10 5865 days 3%
Kern 8/10 5869 days 3%
kramer 6/10 5888 days 3%
Groen 7/10 5897 days 3%
Cindy 6/10 5897 days 3%
Anette 1/10 5903 days 1%
Pieter 9/10 5906 days 3%
Peter_C 3/10 5922 days 2%
Clare 7/10 5951 days 3%
KiwiBoy 3/10 5967 days 2%
Donna 10/10 5973 days 4%
Christine 3/10 6036 days 2%
Tim 6/10 6155 days 3%
Linn 5/10 6163 days 3%
Daniel 6/10 6164 days 3%
Sandra Verbaarschot 9/10 6164 days 3%
Denise 6/10 6167 days 3%
Wulms 5/10 6168 days 3%
Kathrin 4/10 6175 days 2%
Klaus 8/10 6175 days 3%
Anja 6/10 6177 days 3%
Susanne Dittrich 9/10 6182 days 3%
D.A. Mulder 8/10 6183 days 3%
Christel Hopp 7/10 6183 days 3%
Marco 6/10 6184 days 3%
Sally and David Wallis 5/10 6184 days 3%
Knol 8/10 6185 days 3%
Cole Penelope 8/10 6188 days 3%
Buys 8/10 6189 days 3%
Claas 2/10 6197 days 2%
Jennifer 6/10 6226 days 3%
Mum! 6/10 6226 days 3%
Hans Olthof 8/10 6227 days 3%
Ad 9/10 6253 days 3%
Hans 5/10 6255 days 3%
Gerber Liselotte 9/10 6258 days 3%
Ed van Dael 4/10 6276 days 2%
Denise Nick 4/10 6523 days 2%
Hanneke 4/10 6528 days 2%
Frederik 7/10 6538 days 3%
Ulla 4/10 6538 days 2%
Jess 7/10 6538 days 3%
Rietveld 1/10 6542 days 1%
Sharon 10/10 6543 days 4%
Sarah 3/10 6549 days 2%
Loic 6/10 6549 days 3%
Caroline 7/10 6560 days 3%
Weselmann 8/10 6561 days 3%
Hennielene 8/10 6562 days 3%
GermanTourGroup 9/10 6562 days 3%
Klaus 7/10 6562 days 3%
Helga 4/10 6562 days 2%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Apollo Motorhome Holidays experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.14% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Apollo Motorhome Holidays experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Apollo Motorhome Holidays experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.08%
198 -4.10%
199 -4.12%
200 -4.14%
201 -4.16%
202 -4.18%
203 -4.20%

Balancing Adjustment

19.46% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

71%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.