Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Black Water Rafting Labyrinth Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Black Water Rafting Labyrinth Tour
Valid Reviews
292 Valid Reviews
The Black Water Rafting Labyrinth Tour experience has a total of 294 reviews. There are 292 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 292 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 75 |
|
26% |
| 9/10 | 98 |
|
34% |
| 8/10 | 68 |
|
23% |
| 7/10 | 30 |
|
10% |
| 6/10 | 13 |
|
4% |
| 5/10 | 4 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
85.48% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour valid reviews is 85.48% and is based on 292 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
261 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 292 valid reviews, the experience has 261 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 261 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
25% |
| 9/10 | 83 |
|
32% |
| 8/10 | 66 |
|
25% |
| 7/10 | 29 |
|
11% |
| 6/10 | 13 |
|
5% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
84.98% Average
The raw data average (mean) for all the Black Water Rafting Labyrinth Tour face-to-face reviews is 84.98% and is based on 261 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.51%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Allain Riepema | 8/10 | 2972 days | 100% |
| Dominik and Alex | 9/10 | 3214 days | 83% |
| Mark Haydon | 9/10 | 3231 days | 82% |
| Alex Victor | 10/10 | 3235 days | 83% |
| Max Mueller | 9/10 | 3278 days | 79% |
| Wouter Bleckmann | 7/10 | 3282 days | 74% |
| May | 10/10 | 3306 days | 77% |
| Nolan Townsend | 9/10 | 3317 days | 76% |
| Robert Wolf | 9/10 | 3330 days | 75% |
| Anne Bezanson | 7/10 | 3335 days | 70% |
| Julian Gury | 8/10 | 3337 days | 74% |
| shelley smith | 10/10 | 3446 days | 67% |
| Heidi Hipp | 8/10 | 3544 days | 59% |
| Christian Krause | 10/10 | 3556 days | 59% |
| Stephanie Still | 9/10 | 3559 days | 58% |
| Dahlia Ahmed | 9/10 | 3560 days | 58% |
| Sebastiaan | 8/10 | 3560 days | 58% |
| Olivier Anciaux | 6/10 | 3562 days | 50% |
| Laura Moore | 10/10 | 3568 days | 58% |
| Lauren Dinnage | 10/10 | 3569 days | 58% |
| Joe Rogers | 8/10 | 3573 days | 57% |
| Signe Broedbaek | 6/10 | 3579 days | 49% |
| Lukas Seager | 10/10 | 3579 days | 57% |
| Michaela Bartotini | 9/10 | 3584 days | 56% |
| Verena | 10/10 | 3587 days | 57% |
| Kirsten Gehrenbeck | 8/10 | 3598 days | 55% |
| Anna Bouteloup | 10/10 | 3601 days | 56% |
| Tamara | 8/10 | 3601 days | 55% |
| Cosmo Hartuna | 9/10 | 3606 days | 55% |
| Nora Hoethoefer | 10/10 | 3606 days | 55% |
| Ricardo Kalbhen | 8/10 | 3606 days | 54% |
| Franziska Hohmann | 6/10 | 3612 days | 47% |
| Alice Melker | 8/10 | 3613 days | 54% |
| Vanesha Patel | 10/10 | 3621 days | 54% |
| Janine | 8/10 | 3624 days | 53% |
| Marc | 7/10 | 3643 days | 49% |
| James Newton | 10/10 | 3656 days | 52% |
| Elizabeth Nash | 6/10 | 3661 days | 44% |
| Emma Keegan | 10/10 | 3903 days | 33% |
| Robert Wieclawski | 5/10 | 3934 days | 23% |
| Emma | 8/10 | 3934 days | 30% |
| Jade Cownley | 8/10 | 3948 days | 29% |
| Ives van der Sluijs | 6/10 | 3982 days | 24% |
| Richard | 10/10 | 4178 days | 13% |
| Caroline Jonsson | 8/10 | 4268 days | 6% |
| Jonny Ronnblom | 8/10 | 4268 days | 6% |
| James Russell | 8/10 | 4276 days | 6% |
| Hannah Watt | 8/10 | 4276 days | 6% |
| Alex | 8/10 | 4278 days | 6% |
| Becky | 9/10 | 4278 days | 6% |
| Patricia Erni | 8/10 | 4278 days | 6% |
| Robert Erni | 9/10 | 4278 days | 6% |
| Christina | 8/10 | 4282 days | 5% |
| Kathrin Lerch | 9/10 | 4282 days | 5% |
| Paolo Cases | 3/10 | 4282 days | 2% |
| Laura | 10/10 | 4294 days | 5% |
| Joanna Mulcahy | 10/10 | 4297 days | 4% |
| Tobias Thull | 7/10 | 4303 days | 4% |
| Dana | 2/10 | 4318 days | 0% |
| Jan Pekarek | 7/10 | 4346 days | 1% |
| Lenka Dvorauova | 8/10 | 4346 days | 1% |
| Camille Gagnant | 10/10 | 4349 days | 1% |
| Anne Collet | 10/10 | 4352 days | 0% |
| Marine | 8/10 | 4356 days | 0% |
| Ken S | 10/10 | 4390 days | 36% |
| Jeremy | 9/10 | 4390 days | 36% |
| Christian Marzy | 9/10 | 4634 days | 36% |
| Yves Vennewald | 6/10 | 4652 days | 31% |
| Silvia-Marie Bront | 10/10 | 4664 days | 36% |
| Tina | 8/10 | 4671 days | 35% |
| Jean Raisin | 7/10 | 4671 days | 33% |
| TJ and Julie Edwards | 10/10 | 4678 days | 36% |
| Fabian and Teresa | 9/10 | 4686 days | 36% |
| Kyle Guffei | 10/10 | 4688 days | 36% |
| Reinier Timmer | 8/10 | 4737 days | 35% |
| Alastair MacDonald | 8/10 | 4742 days | 35% |
| Moorman | 8/10 | 4746 days | 35% |
| Cennart ud Brock | 8/10 | 4754 days | 35% |
| Barbara | 10/10 | 4755 days | 36% |
| Pietersen | 8/10 | 4766 days | 35% |
| Ben Simons | 9/10 | 5026 days | 36% |
| Duncan Mallison | 9/10 | 5036 days | 36% |
| Mats Harstedt | 7/10 | 5039 days | 33% |
| Deana Peters | 8/10 | 5042 days | 35% |
| Sebastian Rossbach | 9/10 | 5042 days | 36% |
| Preben vil Helmsen | 7/10 | 5042 days | 33% |
| Andrea Bircher | 9/10 | 5044 days | 36% |
| Simon Fry | 8/10 | 5044 days | 35% |
| Eline Vakentijn | 8/10 | 5044 days | 35% |
| Nikki Bentley | 7/10 | 5045 days | 33% |
| Franziska & Katrin | 6/10 | 5051 days | 31% |
| Graham Swinyard | 9/10 | 5053 days | 36% |
| Ursi Meier | 9/10 | 5053 days | 36% |
| Roger ter Horst | 7/10 | 5054 days | 33% |
| R Laurysen | 7/10 | 5056 days | 33% |
| Adam Critchley | 9/10 | 5056 days | 36% |
| Lindblom | 9/10 | 5056 days | 36% |
| Claudia & Julian | 9/10 | 5057 days | 36% |
| Julia Balionis | 10/10 | 5104 days | 36% |
| Stefan Nitsch | 8/10 | 5125 days | 35% |
| Malaea_Tangi01 | 10/10 | 5151 days | 36% |
| visser01 | 9/10 | 5182 days | 36% |
| pauliebates | 9/10 | 5212 days | 36% |
| rgoodwi3 | 10/10 | 5304 days | 36% |
| Jordy | 9/10 | 5335 days | 36% |
| Houstons | 5/10 | 5335 days | 27% |
| Stefanny Ling | 9/10 | 5361 days | 36% |
| English_Campers | 10/10 | 5365 days | 36% |
| Lindsey Clough | 10/10 | 5374 days | 36% |
| Franzi & Tobi | 9/10 | 5376 days | 36% |
| Johanna & Mark | 7/10 | 5378 days | 33% |
| Stefanie | 7/10 | 5379 days | 33% |
| Natalie Maguire | 10/10 | 5379 days | 36% |
| Julia | 10/10 | 5379 days | 36% |
| Jo Meekley | 10/10 | 5380 days | 36% |
| Astrid N | 9/10 | 5383 days | 36% |
| Marty Fey | 9/10 | 5387 days | 36% |
| Amanda Neall | 10/10 | 5388 days | 36% |
| Ellie Thompson | 10/10 | 5388 days | 36% |
| Barry Barnes | 9/10 | 5390 days | 36% |
| Katherine Forward | 9/10 | 5390 days | 36% |
| Shirley | 6/10 | 5394 days | 31% |
| S and A Koehue | 9/10 | 5396 days | 36% |
| Matthew Franklin | 10/10 | 5398 days | 36% |
| Annelie & Martin | 9/10 | 5400 days | 36% |
| Justin Pearce | 9/10 | 5400 days | 36% |
| Claire Hoyland | 9/10 | 5411 days | 36% |
| Tayler Gray | 9/10 | 5411 days | 36% |
| Dave and Emma | 9/10 | 5412 days | 36% |
| E M Klap | 9/10 | 5415 days | 36% |
| Matthijs Muijsers | 9/10 | 5417 days | 36% |
| C Gobl | 9/10 | 5423 days | 36% |
| Michelle Booty | 9/10 | 5423 days | 36% |
| Jenny | 9/10 | 5425 days | 36% |
| Shoe | 7/10 | 5486 days | 33% |
| Lance | 9/10 | 5516 days | 36% |
| Julie | 10/10 | 5547 days | 36% |
| soph_p | 9/10 | 5547 days | 36% |
| katiec82 | 10/10 | 5577 days | 36% |
| Theta | 9/10 | 5730 days | 36% |
| astridaus | 7/10 | 5730 days | 33% |
| Don Keith | 9/10 | 5748 days | 36% |
| Don & Alice | 9/10 | 5765 days | 36% |
| Krause | 5/10 | 5770 days | 27% |
| Jannievan Osnabrugge | 9/10 | 5771 days | 36% |
| Tim Stick | 8/10 | 5775 days | 35% |
| Martÿn Steenvoorden | 7/10 | 5781 days | 33% |
| Caitriona Doyle | 9/10 | 5783 days | 36% |
| Toni | 8/10 | 5783 days | 35% |
| Nick | 8/10 | 5788 days | 35% |
| Pam K | 10/10 | 5788 days | 36% |
| Coby Aalbrecht | 9/10 | 5788 days | 36% |
| Peter Tres | 10/10 | 5804 days | 36% |
| Mitchell Mapletree | 10/10 | 5805 days | 36% |
| sanneb1 | 8/10 | 5836 days | 35% |
| andres | 9/10 | 5843 days | 36% |
| catdonjaime | 10/10 | 5844 days | 36% |
| Christian Jean Louis | 9/10 | 5853 days | 36% |
| anniest | 9/10 | 5855 days | 36% |
| vernenal | 9/10 | 5855 days | 36% |
| Steven Walsh | 4/10 | 5859 days | 23% |
| Christy | 9/10 | 5861 days | 36% |
| Ulyate | 7/10 | 5862 days | 33% |
| Andrea and Craig Swinson | 9/10 | 5875 days | 36% |
| Bettina illmann | 9/10 | 5877 days | 36% |
| Emily and Alex | 10/10 | 5878 days | 36% |
| Anna | 9/10 | 5881 days | 36% |
| PatH | 10/10 | 5895 days | 36% |
| Evan | 9/10 | 5912 days | 36% |
| clairet | 8/10 | 5960 days | 35% |
| zoed | 8/10 | 6050 days | 35% |
| glennandjen | 9/10 | 6065 days | 36% |
| Sofie | 9/10 | 6065 days | 36% |
| Michael Maddams | 8/10 | 6093 days | 35% |
| LaurensD | 6/10 | 6095 days | 31% |
| gerhardm | 8/10 | 6095 days | 35% |
| Ide | 8/10 | 6096 days | 35% |
| Olga | 7/10 | 6096 days | 33% |
| Sam | 8/10 | 6096 days | 35% |
| Christopher | 9/10 | 6099 days | 36% |
| Kim | 9/10 | 6099 days | 36% |
| Marc | 9/10 | 6099 days | 36% |
| SBlake | 10/10 | 6100 days | 36% |
| Steve Harper | 8/10 | 6102 days | 35% |
| WinstonH | 8/10 | 6114 days | 35% |
| Silhan | 9/10 | 6115 days | 36% |
| Elizabeth | 10/10 | 6118 days | 36% |
| CarolineZ | 9/10 | 6122 days | 36% |
| FloorN | 9/10 | 6122 days | 36% |
| OllyD | 9/10 | 6124 days | 36% |
| Sally477 | 9/10 | 6126 days | 36% |
| Tom | 9/10 | 6128 days | 36% |
| Tom | 9/10 | 6128 days | 36% |
| Rafael | 9/10 | 6131 days | 36% |
| soccaplaya14 | 9/10 | 6134 days | 36% |
| AbigailB | 10/10 | 6140 days | 36% |
| Simon | 10/10 | 6144 days | 36% |
| Melanie | 8/10 | 6145 days | 35% |
| Rob | 7/10 | 6145 days | 33% |
| Simon | 10/10 | 6145 days | 36% |
| orianne | 8/10 | 6151 days | 35% |
| Florian | 9/10 | 6152 days | 36% |
| rustytrombone | 9/10 | 6154 days | 36% |
| Martha | 7/10 | 6158 days | 33% |
| Thamar | 9/10 | 6159 days | 36% |
| Karen | 10/10 | 6159 days | 36% |
| Burkhardt | 7/10 | 6161 days | 33% |
| Denis | 10/10 | 6164 days | 36% |
| Kim | 10/10 | 6166 days | 36% |
| Erik | 8/10 | 6167 days | 35% |
| Lucas | 10/10 | 6167 days | 36% |
| Jorn | 8/10 | 6169 days | 35% |
| Hazel | 6/10 | 6169 days | 31% |
| Andrew | 9/10 | 6171 days | 36% |
| Jess | 8/10 | 6220 days | 35% |
| Tim | 7/10 | 6225 days | 33% |
| Jacinta | 8/10 | 6225 days | 35% |
| Ben | 10/10 | 6235 days | 36% |
| Richard | 8/10 | 6274 days | 35% |
| David | 10/10 | 6314 days | 36% |
| Kees | 7/10 | 6319 days | 33% |
| Jorn | 8/10 | 6327 days | 35% |
| Brian | 10/10 | 6343 days | 36% |
| Nikki Gray | 9/10 | 6345 days | 36% |
| Tim | 8/10 | 6367 days | 35% |
| Mike Dudey | 8/10 | 6376 days | 35% |
| Michael White | 8/10 | 6457 days | 35% |
| Erin White | 9/10 | 6458 days | 36% |
| Heckter | 7/10 | 6466 days | 33% |
| Benjamin Krein | 9/10 | 6486 days | 36% |
| Jacinta | 8/10 | 6486 days | 35% |
| Tony Wicks | 8/10 | 6492 days | 35% |
| Bethany Webster | 10/10 | 6494 days | 36% |
| Hannah Holmes | 7/10 | 6495 days | 33% |
| Miranda | 7/10 | 6496 days | 33% |
| Amy | 9/10 | 6504 days | 36% |
| Gina | 10/10 | 6504 days | 36% |
| Julie | 9/10 | 6504 days | 36% |
| Ed | 8/10 | 6504 days | 35% |
| Laurie | 10/10 | 6506 days | 36% |
| Katharina | 10/10 | 6507 days | 36% |
| Juliet | 10/10 | 6508 days | 36% |
| Laura | 10/10 | 6508 days | 36% |
| Porrie | 8/10 | 6520 days | 35% |
| Chris | 10/10 | 6520 days | 36% |
| Dani | 9/10 | 6520 days | 36% |
| Stacey | 10/10 | 6520 days | 36% |
| Aske Helbor | 6/10 | 6538 days | 31% |
| ranker_734 | 5/10 | 6538 days | 27% |
| Anu | 8/10 | 6541 days | 35% |
| marie-pier Poulin | 10/10 | 6565 days | 36% |
| Willemien | 8/10 | 6587 days | 35% |
| Rob Boston | 10/10 | 6643 days | 36% |
| purplekat99 | 10/10 | 6643 days | 36% |
| Jessica Callen | 8/10 | 6697 days | 35% |
| Sabine | 10/10 | 6807 days | 36% |
| Linda | 8/10 | 6811 days | 35% |
| Helen | 9/10 | 6813 days | 36% |
| Matt | 8/10 | 6813 days | 35% |
| Richard | 9/10 | 6813 days | 36% |
| ShoshanaAbrams | 7/10 | 6816 days | 33% |
| Elaine | 7/10 | 6816 days | 33% |
| Marcus | 10/10 | 6823 days | 36% |
| Dave | 6/10 | 6825 days | 31% |
| Fran | 6/10 | 6825 days | 31% |
| Daniel | 7/10 | 6825 days | 33% |
| Janning | 8/10 | 6831 days | 35% |
| Melanie | 9/10 | 6831 days | 36% |
| NeilYeoman | 8/10 | 6832 days | 35% |
| Valerie | 10/10 | 6832 days | 36% |
| Sean | 7/10 | 6835 days | 33% |
| Marcus | 9/10 | 6835 days | 36% |
| Katie | 9/10 | 6835 days | 36% |
| Annette | 8/10 | 6849 days | 35% |
| AnnaOwen | 9/10 | 6850 days | 36% |
| Karen Nellist | 10/10 | 6850 days | 36% |
| MariaNorman | 10/10 | 6851 days | 36% |
| Malon | 8/10 | 6851 days | 35% |
| Bill | 10/10 | 6858 days | 36% |
| Suzy | 9/10 | 6865 days | 36% |
| Nynne | 8/10 | 6867 days | 35% |
| Johanne | 9/10 | 6871 days | 36% |
| Twan | 10/10 | 6871 days | 36% |
| FredAndersson | 10/10 | 6871 days | 36% |
| Cat | 9/10 | 6873 days | 36% |
| Akene | 9/10 | 6873 days | 36% |
| Paul | 3/10 | 6873 days | 19% |
| Stauros | 10/10 | 6873 days | 36% |
| Majken | 9/10 | 6884 days | 36% |
| Alexia | 9/10 | 6884 days | 36% |
| ranker_410 | 10/10 | 6884 days | 36% |
| LisaAllen | 9/10 | 6886 days | 36% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Black Water Rafting Labyrinth Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Black Water Rafting Labyrinth Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Black Water Rafting Labyrinth Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
2.38% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
85%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.