Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Guided Tour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Puia Guided Tour
Valid Reviews
344 Valid Reviews
The Te Puia Guided Tour experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 344 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
12% |
| 9/10 | 46 |
|
13% |
| 8/10 | 95 |
|
28% |
| 7/10 | 65 |
|
19% |
| 6/10 | 46 |
|
13% |
| 5/10 | 25 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 11 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
73.02% Average
The raw data average (mean) for all the Te Puia Guided Tour valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
319 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 319 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 33 |
|
10% |
| 9/10 | 42 |
|
13% |
| 8/10 | 94 |
|
29% |
| 7/10 | 60 |
|
19% |
| 6/10 | 42 |
|
13% |
| 5/10 | 23 |
|
7% |
| 4/10 | 10 |
|
3% |
| 3/10 | 9 |
|
3% |
| 2/10 | 3 |
|
1% |
| 1/10 | 3 |
|
1% |
72.82% Average
The raw data average (mean) for all the Te Puia Guided Tour face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
75.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Stefano Clerici | 10/10 | 2717 days | 100% |
| Eva Cordemeyer | 8/10 | 2956 days | 84% |
| Pete Martin | 10/10 | 3213 days | 70% |
| Sam Wolfe | 9/10 | 3223 days | 69% |
| Benedikt Lorenz | 8/10 | 3244 days | 67% |
| Sheila Webb | 10/10 | 3244 days | 68% |
| Thomas Klinting | 8/10 | 3248 days | 66% |
| Felix Koehler | 7/10 | 3252 days | 63% |
| Simon Barber | 5/10 | 3252 days | 51% |
| Antoine | 7/10 | 3276 days | 61% |
| Tom Rogers | 10/10 | 3296 days | 65% |
| Tim | 7/10 | 3300 days | 60% |
| Jendrik | 6/10 | 3300 days | 56% |
| Josh Bird | 6/10 | 3302 days | 55% |
| Alonso | 7/10 | 3302 days | 60% |
| Andres Gonzalez | 9/10 | 3320 days | 63% |
| Steven Chong | 9/10 | 3323 days | 63% |
| Johannes Wassner | 10/10 | 3544 days | 50% |
| Volker Stroenisch | 5/10 | 3555 days | 37% |
| Mette Elholm | 8/10 | 3555 days | 48% |
| Sam Fenton-Elston | 5/10 | 3556 days | 37% |
| Math Meyer | 5/10 | 3557 days | 37% |
| Marie Bocquier | 9/10 | 3557 days | 49% |
| S Black | 7/10 | 3563 days | 45% |
| Stephan Kirchenbaur | 7/10 | 3564 days | 45% |
| Clara Guinard | 6/10 | 3566 days | 42% |
| Lilith Hirt | 4/10 | 3568 days | 31% |
| Calum Penn | 10/10 | 3569 days | 48% |
| Nancy Logan | 7/10 | 3573 days | 45% |
| Talissa Missiato | 10/10 | 3575 days | 48% |
| Annalies Beard | 7/10 | 3579 days | 44% |
| Dawn Howard | 7/10 | 3586 days | 44% |
| Melanie Kronbichler | 10/10 | 3599 days | 47% |
| Veronique Kaplan | 2/10 | 3602 days | 21% |
| Stula Vladimir | 10/10 | 3604 days | 46% |
| Florian Mueller | 9/10 | 3614 days | 45% |
| Pekka and Jonna | 5/10 | 3619 days | 34% |
| Eline Meijer | 8/10 | 3641 days | 43% |
| Henri | 6/10 | 3641 days | 38% |
| Elodie | 6/10 | 3648 days | 37% |
| Mette and Jesper | 6/10 | 3650 days | 37% |
| Elsa Caniato | 6/10 | 3660 days | 37% |
| Ahmed Mohsen Aly | 10/10 | 3689 days | 41% |
| Christian Maruhn | 10/10 | 3721 days | 39% |
| Alex | 5/10 | 3953 days | 19% |
| R J Pearson | 7/10 | 3970 days | 22% |
| Marion and Ralf | 9/10 | 4025 days | 20% |
| Richard | 9/10 | 4178 days | 11% |
| Julia Schabenberger | 3/10 | 4268 days | 3% |
| Lola | 4/10 | 4268 days | 4% |
| Laura | 3/10 | 4268 days | 3% |
| Janek Belcher | 4/10 | 4277 days | 3% |
| Laura | 10/10 | 4283 days | 5% |
| Andreas Schindler | 8/10 | 4283 days | 5% |
| Herman Schulz | 7/10 | 4302 days | 4% |
| Tobias Thull | 6/10 | 4303 days | 3% |
| van Linda Werner | 8/10 | 4306 days | 4% |
| Aurelien Noailly | 5/10 | 4308 days | 2% |
| Sarah | 4/10 | 4308 days | 2% |
| Steven Lotrian | 9/10 | 4314 days | 3% |
| Emeline Brocard | 9/10 | 4314 days | 3% |
| Philip Donachie | 10/10 | 4316 days | 3% |
| Luisa Bach | 10/10 | 4316 days | 3% |
| Benedict Seite | 8/10 | 4342 days | 1% |
| Valerio Penita | 8/10 | 4342 days | 1% |
| Piotr Jurkowski | 8/10 | 4344 days | 1% |
| Roland Beer | 7/10 | 4347 days | 1% |
| Alexia Greasbaum | 9/10 | 4347 days | 1% |
| Bet | 8/10 | 4358 days | 0% |
| Anja | 9/10 | 4366 days | 0% |
| Peter elsleysams | 9/10 | 4366 days | 0% |
| Memain | 6/10 | 4631 days | 26% |
| Konza | 7/10 | 4632 days | 28% |
| Elodie and jo | 6/10 | 4688 days | 26% |
| Andre and Marina | 9/10 | 4698 days | 30% |
| Hanneke P | 6/10 | 4724 days | 26% |
| Harmer de Boer | 8/10 | 4740 days | 30% |
| Tony Hines | 7/10 | 4741 days | 28% |
| Brigitte | 8/10 | 4743 days | 30% |
| Terry Coles | 7/10 | 4755 days | 28% |
| Claudia Mueller | 10/10 | 4760 days | 30% |
| Presot | 9/10 | 4760 days | 30% |
| Faassen | 6/10 | 4763 days | 26% |
| Eric and Jen Popma | 8/10 | 4765 days | 30% |
| Moss | 10/10 | 5015 days | 30% |
| Heiner Reinecke | 8/10 | 5022 days | 30% |
| Frank Claassen | 8/10 | 5026 days | 30% |
| A Ormsby | 10/10 | 5027 days | 30% |
| Fritschi | 8/10 | 5032 days | 30% |
| Melanie Friessen | 1/10 | 5032 days | 12% |
| Daniel & Manuela | 2/10 | 5036 days | 13% |
| Melinda Moir | 1/10 | 5036 days | 12% |
| Mats Harstedt | 8/10 | 5039 days | 30% |
| Geoffrey Kuppens | 6/10 | 5039 days | 26% |
| Lotte Zwail | 6/10 | 5039 days | 26% |
| Carolin Haas | 8/10 | 5040 days | 30% |
| Christian & Julia | 7/10 | 5040 days | 28% |
| Mike & Suzann | 10/10 | 5041 days | 30% |
| Frans | 8/10 | 5042 days | 30% |
| Jansen | 4/10 | 5042 days | 19% |
| Kolen | 7/10 | 5042 days | 28% |
| Briulier | 8/10 | 5043 days | 30% |
| Rick & Suus | 8/10 | 5043 days | 30% |
| Jim Addicott | 10/10 | 5043 days | 30% |
| Rachel | 7/10 | 5044 days | 28% |
| Verne Heath | 8/10 | 5044 days | 30% |
| Astrid Boon | 7/10 | 5044 days | 28% |
| Christina | 3/10 | 5045 days | 16% |
| Marilyn Mobley | 9/10 | 5045 days | 30% |
| Susie Christensen | 7/10 | 5045 days | 28% |
| Paul Weidenfeld | 8/10 | 5046 days | 30% |
| Langerak | 8/10 | 5046 days | 30% |
| Liz Stokes | 7/10 | 5046 days | 28% |
| Ole Klothrop | 8/10 | 5053 days | 30% |
| Samplonius | 8/10 | 5054 days | 30% |
| Cick Pouw | 7/10 | 5058 days | 28% |
| Kroepfl | 9/10 | 5058 days | 30% |
| Kurt Furuskar | 9/10 | 5070 days | 30% |
| Johan Kroese | 5/10 | 5070 days | 23% |
| Henriette Haugan | 5/10 | 5072 days | 23% |
| Asha | 9/10 | 5090 days | 30% |
| Steveuk21 | 6/10 | 5090 days | 26% |
| kiwifrenchy | 8/10 | 5090 days | 30% |
| Peter Broosder | 8/10 | 5120 days | 30% |
| Marek Woznica | 9/10 | 5128 days | 30% |
| Nina Bille-Knudsen | 9/10 | 5130 days | 30% |
| Willem & Lilian | 7/10 | 5130 days | 28% |
| Jan & Marian | 4/10 | 5133 days | 19% |
| Oliver Graf | 5/10 | 5135 days | 23% |
| Benjamin Meier | 3/10 | 5136 days | 16% |
| Herman Plasman | 8/10 | 5136 days | 30% |
| Theresa | 6/10 | 5137 days | 26% |
| Remco te Lintum | 8/10 | 5137 days | 30% |
| Willi & Elke Breier | 10/10 | 5138 days | 30% |
| Elke & Charlotte | 6/10 | 5141 days | 26% |
| Mark de Boer | 7/10 | 5141 days | 28% |
| bdel1963 | 7/10 | 5335 days | 28% |
| Claudia Naier | 7/10 | 5374 days | 28% |
| Andreas Blessing | 9/10 | 5376 days | 30% |
| Marianne Swauger | 6/10 | 5379 days | 26% |
| De Groot | 8/10 | 5380 days | 30% |
| Steve Waterhouse | 8/10 | 5381 days | 30% |
| Barry Digby | 7/10 | 5383 days | 28% |
| Michael Simmang | 6/10 | 5384 days | 26% |
| Tim | 6/10 | 5386 days | 26% |
| Rolf | 6/10 | 5387 days | 26% |
| Tina Baun | 5/10 | 5388 days | 23% |
| Leanne Shepherd | 9/10 | 5388 days | 30% |
| Monica | 8/10 | 5392 days | 30% |
| Jan Visser | 6/10 | 5396 days | 26% |
| Viola Rickert | 9/10 | 5398 days | 30% |
| Ursula Scherch | 8/10 | 5400 days | 30% |
| Sanne | 7/10 | 5400 days | 28% |
| Jan Vlasblom | 8/10 | 5404 days | 30% |
| Walter Peters | 8/10 | 5408 days | 30% |
| Anita Aleva | 7/10 | 5408 days | 28% |
| Claire Hoyland | 10/10 | 5411 days | 30% |
| Rob | 5/10 | 5411 days | 23% |
| Faucon | 8/10 | 5411 days | 30% |
| Julian Seizinger | 7/10 | 5411 days | 28% |
| Mike | 8/10 | 5412 days | 30% |
| Trevor Gibbins | 8/10 | 5412 days | 30% |
| David and Wendy Lucas | 10/10 | 5413 days | 30% |
| David | 8/10 | 5414 days | 30% |
| Philipp Rau | 6/10 | 5415 days | 26% |
| Georg Hofer | 4/10 | 5417 days | 19% |
| G R Vangerven | 7/10 | 5417 days | 28% |
| Jarob Brezigar | 9/10 | 5417 days | 30% |
| Daniel Lang | 7/10 | 5417 days | 28% |
| Lili | 8/10 | 5417 days | 30% |
| Jean-Paul Le Clair | 6/10 | 5418 days | 26% |
| John Allen | 8/10 | 5419 days | 30% |
| Fabi & Sabi | 1/10 | 5419 days | 12% |
| Katherine Bernsdorf | 6/10 | 5420 days | 26% |
| Daniel Fischer | 5/10 | 5422 days | 23% |
| Bekema | 7/10 | 5422 days | 28% |
| Augelika Berugard | 8/10 | 5423 days | 30% |
| hendrik king | 7/10 | 5455 days | 28% |
| Rosey834 | 9/10 | 5486 days | 30% |
| kempt | 7/10 | 5700 days | 28% |
| astridaus | 5/10 | 5730 days | 23% |
| hooperuk | 10/10 | 5730 days | 30% |
| Brian Bishop | 9/10 | 5747 days | 30% |
| Hans | 6/10 | 5751 days | 26% |
| George Lepple | 8/10 | 5754 days | 30% |
| Ed & Pat Mitchell | 8/10 | 5769 days | 30% |
| Heike Pless | 10/10 | 5770 days | 30% |
| Peter Koeck | 5/10 | 5770 days | 23% |
| Krause | 4/10 | 5770 days | 19% |
| Sue Bennett | 8/10 | 5771 days | 30% |
| Mieke Knoops | 7/10 | 5771 days | 28% |
| Jakob Pedersen | 5/10 | 5771 days | 23% |
| Vandeput | 6/10 | 5775 days | 26% |
| Mark | 5/10 | 5780 days | 23% |
| Martÿn Steenvoorden | 6/10 | 5781 days | 26% |
| Irene Turley | 5/10 | 5784 days | 23% |
| Arne van Schol | 6/10 | 5785 days | 26% |
| Susan | 9/10 | 5785 days | 30% |
| uleugel | 8/10 | 5798 days | 30% |
| Hailey & Fin | 3/10 | 5801 days | 16% |
| Beute Hjel | 8/10 | 5805 days | 30% |
| Kane Chain | 6/10 | 5806 days | 26% |
| Family van Hessem | 7/10 | 5809 days | 28% |
| Helen and Hans Walser | 10/10 | 5809 days | 30% |
| deanlaw | 8/10 | 5834 days | 30% |
| annett | 8/10 | 5836 days | 30% |
| keane | 8/10 | 5836 days | 30% |
| usigmund | 3/10 | 5840 days | 16% |
| nadinef | 8/10 | 5843 days | 30% |
| andres | 3/10 | 5843 days | 16% |
| jameswhite | 7/10 | 5843 days | 28% |
| aages | 7/10 | 5844 days | 28% |
| thomash | 6/10 | 5845 days | 26% |
| Arran J | 7/10 | 5851 days | 28% |
| Bill Nash | 5/10 | 5855 days | 23% |
| Frank de Voogd | 8/10 | 5855 days | 30% |
| Hanne Wichmann | 10/10 | 5855 days | 30% |
| Hans & Karin | 7/10 | 5855 days | 28% |
| Bue Verrept | 8/10 | 5858 days | 30% |
| Hans Hoff | 10/10 | 5859 days | 30% |
| Lisette X | 8/10 | 5859 days | 30% |
| Gaelle | 8/10 | 5861 days | 30% |
| Ulyate | 8/10 | 5862 days | 30% |
| Mille Winther | 5/10 | 5862 days | 23% |
| Hansjoerg Ehrmann | 7/10 | 5862 days | 28% |
| Anayara Diaz Torres | 9/10 | 5862 days | 30% |
| Jessica Clarisse | 4/10 | 5863 days | 19% |
| Jeanette Larsen | 8/10 | 5863 days | 30% |
| Serge Yken | 3/10 | 5877 days | 16% |
| barp | 9/10 | 5912 days | 30% |
| Evan | 8/10 | 5912 days | 30% |
| travelgeek | 5/10 | 5942 days | 23% |
| richardh | 8/10 | 5976 days | 30% |
| nickm | 10/10 | 6050 days | 30% |
| minniemags | 10/10 | 6065 days | 30% |
| AndyEngland | 10/10 | 6083 days | 30% |
| KatieR | 5/10 | 6093 days | 23% |
| straw64 | 3/10 | 6095 days | 16% |
| Sally477 | 6/10 | 6095 days | 26% |
| Ide | 7/10 | 6096 days | 28% |
| Olga | 7/10 | 6096 days | 28% |
| AliR | 7/10 | 6111 days | 28% |
| AmyBarrett | 5/10 | 6111 days | 23% |
| WiebkeS | 8/10 | 6111 days | 30% |
| Falk | 8/10 | 6111 days | 30% |
| DaveV | 9/10 | 6111 days | 30% |
| StefanieGermany | 10/10 | 6112 days | 30% |
| FiensG | 8/10 | 6114 days | 30% |
| Zeeman | 8/10 | 6114 days | 30% |
| Silhan | 9/10 | 6115 days | 30% |
| PBouwmessten | 8/10 | 6115 days | 30% |
| LucyPoland | 8/10 | 6116 days | 30% |
| Erik | 7/10 | 6117 days | 28% |
| Gill | 9/10 | 6118 days | 30% |
| Ian | 10/10 | 6118 days | 30% |
| Stefanie | 6/10 | 6120 days | 26% |
| PeteH1 | 8/10 | 6121 days | 30% |
| Anneleen | 8/10 | 6125 days | 30% |
| FrankFlemming | 6/10 | 6129 days | 26% |
| Manfred | 8/10 | 6131 days | 30% |
| Ed | 9/10 | 6131 days | 30% |
| Kay | 8/10 | 6138 days | 30% |
| Krapels | 5/10 | 6139 days | 23% |
| AbigailB | 6/10 | 6140 days | 26% |
| AurelieD | 10/10 | 6142 days | 30% |
| Ian S | 7/10 | 6144 days | 28% |
| Lorna | 10/10 | 6144 days | 30% |
| Bruce | 10/10 | 6145 days | 30% |
| Annemarie | 6/10 | 6145 days | 26% |
| orianne | 7/10 | 6151 days | 28% |
| RasmusB | 6/10 | 6152 days | 26% |
| GrillGermany | 7/10 | 6153 days | 28% |
| Daniel | 7/10 | 6154 days | 28% |
| BauerGermany | 7/10 | 6154 days | 28% |
| Jessica | 9/10 | 6159 days | 30% |
| Bert | 7/10 | 6159 days | 28% |
| G Lart | 10/10 | 6159 days | 30% |
| Ulrike | 6/10 | 6159 days | 26% |
| Carolyn | 2/10 | 6163 days | 13% |
| Erik | 7/10 | 6167 days | 28% |
| Hove | 8/10 | 6167 days | 30% |
| Thierry | 8/10 | 6167 days | 30% |
| Sandra | 6/10 | 6167 days | 26% |
| Joachim | 7/10 | 6167 days | 28% |
| Zylstra | 8/10 | 6175 days | 30% |
| Spyfox | 10/10 | 6201 days | 30% |
| Sandra | 8/10 | 6207 days | 30% |
| Eveline | 6/10 | 6208 days | 26% |
| Lynne | 8/10 | 6208 days | 30% |
| Getkate | 9/10 | 6216 days | 30% |
| Elke | 8/10 | 6216 days | 30% |
| Kath | 10/10 | 6272 days | 30% |
| Charlotte | 7/10 | 6305 days | 28% |
| Talitia | 8/10 | 6314 days | 30% |
| Shannon | 6/10 | 6343 days | 26% |
| BexStar | 3/10 | 6443 days | 16% |
| Leanne Priestley | 3/10 | 6466 days | 16% |
| Amy Clark | 9/10 | 6466 days | 30% |
| Toby | 8/10 | 6467 days | 30% |
| AlanN316 | 10/10 | 6476 days | 30% |
| Annette Hurst | 9/10 | 6485 days | 30% |
| Olaf Penn | 7/10 | 6486 days | 28% |
| Roger Repolusk | 8/10 | 6492 days | 30% |
| Nancy Dol | 8/10 | 6492 days | 30% |
| John Woodrow | 9/10 | 6496 days | 30% |
| Myrtille de Vries | 9/10 | 6499 days | 30% |
| Roman | 7/10 | 6506 days | 28% |
| ranker_851 | 8/10 | 6506 days | 30% |
| Atara | 8/10 | 6506 days | 30% |
| Christoph&Isabell | 7/10 | 6508 days | 28% |
| Stephanie Noverraz | 6/10 | 6515 days | 26% |
| Laura | 7/10 | 6531 days | 28% |
| Hans Olthof | 9/10 | 6538 days | 30% |
| Gail | 8/10 | 6541 days | 30% |
| Hans | 8/10 | 6571 days | 30% |
| Valeria Barouch | 6/10 | 6577 days | 26% |
| Neil Cooke | 9/10 | 6577 days | 30% |
| Samuel Brejeon | 9/10 | 6580 days | 30% |
| Ole Weber | 9/10 | 6584 days | 30% |
| Glyn Jones | 8/10 | 6585 days | 30% |
| Anthony | 7/10 | 6585 days | 28% |
| Martina | 8/10 | 6585 days | 30% |
| Lara Gema Conde | 8/10 | 6587 days | 30% |
| ranker_46 | 7/10 | 6697 days | 28% |
| Hans Knappmann | 10/10 | 6697 days | 30% |
| Andy Chapman | 8/10 | 6697 days | 30% |
| Lisbeth Johansson | 4/10 | 6697 days | 19% |
| JanKovar | 8/10 | 6813 days | 30% |
| ShoshanaAbrams | 8/10 | 6816 days | 30% |
| Elaine | 6/10 | 6816 days | 26% |
| Marcus | 7/10 | 6823 days | 28% |
| Jonas | 5/10 | 6830 days | 23% |
| Susan | 8/10 | 6845 days | 30% |
| Frederik | 9/10 | 6849 days | 30% |
| Delgroot | 6/10 | 6853 days | 26% |
| Mary | 7/10 | 6860 days | 28% |
| beesom | 8/10 | 6861 days | 30% |
| Jensen | 8/10 | 6865 days | 30% |
| Frauke | 8/10 | 6867 days | 30% |
| Fiona | 7/10 | 6871 days | 28% |
| Gordon | 9/10 | 6872 days | 30% |
| Rolf | 7/10 | 6873 days | 28% |
| Nicole | 6/10 | 6873 days | 26% |
| Bridget Mitchell | 9/10 | 6884 days | 30% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Guided Tour experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Puia Guided Tour experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Puia Guided Tour experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
6.15% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
78%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.