Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2335 days 100%
Eva Cordemeyer 8/10 2574 days 87%
Pete Martin 10/10 2831 days 76%
Sam Wolfe 9/10 2841 days 74%
Benedikt Lorenz 8/10 2862 days 73%
Sheila Webb 10/10 2862 days 74%
Thomas Klinting 8/10 2866 days 73%
Felix Koehler 7/10 2870 days 69%
Simon Barber 5/10 2870 days 56%
Antoine 7/10 2894 days 68%
Tom Rogers 10/10 2914 days 72%
Tim 7/10 2918 days 67%
Jendrik 6/10 2918 days 62%
Josh Bird 6/10 2920 days 61%
Alonso 7/10 2920 days 66%
Andres Gonzalez 9/10 2938 days 70%
Steven Chong 9/10 2942 days 70%
Johannes Wassner 10/10 3162 days 60%
Volker Stroenisch 5/10 3173 days 45%
Mette Elholm 8/10 3173 days 58%
Sam Fenton-Elston 5/10 3174 days 45%
Math Meyer 5/10 3175 days 45%
Marie Bocquier 9/10 3175 days 58%
S Black 7/10 3181 days 55%
Stephan Kirchenbaur 7/10 3182 days 54%
Clara Guinard 6/10 3184 days 50%
Lilith Hirt 4/10 3186 days 38%
Calum Penn 10/10 3187 days 58%
Nancy Logan 7/10 3191 days 54%
Talissa Missiato 10/10 3193 days 58%
Annalies Beard 7/10 3197 days 54%
Dawn Howard 7/10 3204 days 53%
Melanie Kronbichler 10/10 3217 days 57%
Veronique Kaplan 2/10 3220 days 26%
Stula Vladimir 10/10 3222 days 57%
Florian Mueller 9/10 3232 days 56%
Pekka and Jonna 5/10 3237 days 43%
Eline Meijer 8/10 3259 days 54%
Henri 6/10 3259 days 47%
Elodie 6/10 3266 days 47%
Mette and Jesper 6/10 3268 days 47%
Elsa Caniato 6/10 3278 days 46%
Ahmed Mohsen Aly 10/10 3307 days 52%
Christian Maruhn 10/10 3339 days 51%
Alex 5/10 3571 days 30%
R J Pearson 7/10 3588 days 36%
Marion and Ralf 9/10 3643 days 36%
Richard 9/10 3796 days 28%
Julia Schabenberger 3/10 3886 days 13%
Lola 4/10 3886 days 16%
Laura 3/10 3886 days 13%
Janek Belcher 4/10 3895 days 15%
Laura 10/10 3901 days 23%
Andreas Schindler 8/10 3901 days 23%
Herman Schulz 7/10 3920 days 21%
Tobias Thull 6/10 3921 days 19%
van Linda Werner 8/10 3924 days 22%
Aurelien Noailly 5/10 3926 days 17%
Sarah 4/10 3926 days 14%
Steven Lotrian 9/10 3932 days 22%
Emeline Brocard 9/10 3932 days 22%
Philip Donachie 10/10 3934 days 22%
Luisa Bach 10/10 3934 days 22%
Benedict Seite 8/10 3960 days 20%
Valerio Penita 8/10 3960 days 20%
Piotr Jurkowski 8/10 3962 days 20%
Roland Beer 7/10 3965 days 19%
Alexia Greasbaum 9/10 3965 days 20%
Bet 8/10 3976 days 19%
Anja 9/10 3984 days 19%
Peter elsleysams 9/10 3984 days 19%
Memain 6/10 4249 days 5%
Konza 7/10 4250 days 6%
Elodie and jo 6/10 4306 days 3%
Andre and Marina 9/10 4316 days 3%
Hanneke P 6/10 4342 days 2%
Harmer de Boer 8/10 4358 days 1%
Tony Hines 7/10 4359 days 1%
Brigitte 8/10 4361 days 1%
Terry Coles 7/10 4373 days 0%
Claudia Mueller 10/10 4378 days 0%
Presot 9/10 4378 days 0%
Faassen 6/10 4381 days 21%
Eric and Jen Popma 8/10 4383 days 24%
Moss 10/10 4633 days 25%
Heiner Reinecke 8/10 4640 days 24%
Frank Claassen 8/10 4644 days 24%
A Ormsby 10/10 4645 days 25%
Fritschi 8/10 4650 days 24%
Melanie Friessen 1/10 4650 days 10%
Daniel & Manuela 2/10 4654 days 11%
Melinda Moir 1/10 4654 days 10%
Mats Harstedt 8/10 4657 days 24%
Geoffrey Kuppens 6/10 4657 days 21%
Lotte Zwail 6/10 4657 days 21%
Carolin Haas 8/10 4658 days 24%
Christian & Julia 7/10 4658 days 23%
Mike & Suzann 10/10 4659 days 25%
Frans 8/10 4660 days 24%
Jansen 4/10 4660 days 16%
Kolen 7/10 4660 days 23%
Briulier 8/10 4661 days 24%
Rick & Suus 8/10 4661 days 24%
Jim Addicott 10/10 4661 days 25%
Rachel 7/10 4662 days 23%
Verne Heath 8/10 4662 days 24%
Astrid Boon 7/10 4662 days 23%
Christina 3/10 4663 days 14%
Marilyn Mobley 9/10 4663 days 25%
Susie Christensen 7/10 4663 days 23%
Paul Weidenfeld 8/10 4664 days 24%
Langerak 8/10 4664 days 24%
Liz Stokes 7/10 4664 days 23%
Ole Klothrop 8/10 4671 days 24%
Samplonius 8/10 4672 days 24%
Cick Pouw 7/10 4676 days 23%
Kroepfl 9/10 4676 days 25%
Kurt Furuskar 9/10 4688 days 25%
Johan Kroese 5/10 4688 days 19%
Henriette Haugan 5/10 4690 days 19%
Asha 9/10 4708 days 25%
Steveuk21 6/10 4708 days 21%
kiwifrenchy 8/10 4708 days 24%
Peter Broosder 8/10 4738 days 24%
Marek Woznica 9/10 4746 days 25%
Nina Bille-Knudsen 9/10 4748 days 25%
Willem & Lilian 7/10 4748 days 23%
Jan & Marian 4/10 4751 days 16%
Oliver Graf 5/10 4753 days 19%
Benjamin Meier 3/10 4754 days 14%
Herman Plasman 8/10 4754 days 24%
Theresa 6/10 4755 days 21%
Remco te Lintum 8/10 4755 days 24%
Willi & Elke Breier 10/10 4756 days 25%
Elke & Charlotte 6/10 4759 days 21%
Mark de Boer 7/10 4759 days 23%
bdel1963 7/10 4953 days 23%
Claudia Naier 7/10 4992 days 23%
Andreas Blessing 9/10 4994 days 25%
Marianne Swauger 6/10 4997 days 21%
De Groot 8/10 4998 days 24%
Steve Waterhouse 8/10 4999 days 24%
Barry Digby 7/10 5001 days 23%
Michael Simmang 6/10 5002 days 21%
Tim 6/10 5004 days 21%
Rolf 6/10 5005 days 21%
Tina Baun 5/10 5006 days 19%
Leanne Shepherd 9/10 5006 days 25%
Monica 8/10 5010 days 24%
Jan Visser 6/10 5014 days 21%
Viola Rickert 9/10 5016 days 25%
Ursula Scherch 8/10 5018 days 24%
Sanne 7/10 5018 days 23%
Jan Vlasblom 8/10 5022 days 24%
Walter Peters 8/10 5026 days 24%
Anita Aleva 7/10 5026 days 23%
Claire Hoyland 10/10 5029 days 25%
Rob 5/10 5029 days 19%
Faucon 8/10 5029 days 24%
Julian Seizinger 7/10 5029 days 23%
Mike 8/10 5030 days 24%
Trevor Gibbins 8/10 5030 days 24%
David and Wendy Lucas 10/10 5031 days 25%
David 8/10 5032 days 24%
Philipp Rau 6/10 5033 days 21%
Georg Hofer 4/10 5035 days 16%
G R Vangerven 7/10 5035 days 23%
Jarob Brezigar 9/10 5035 days 25%
Daniel Lang 7/10 5035 days 23%
Lili 8/10 5035 days 24%
Jean-Paul Le Clair 6/10 5036 days 21%
John Allen 8/10 5037 days 24%
Fabi & Sabi 1/10 5037 days 10%
Katherine Bernsdorf 6/10 5038 days 21%
Daniel Fischer 5/10 5040 days 19%
Bekema 7/10 5040 days 23%
Augelika Berugard 8/10 5041 days 24%
hendrik king 7/10 5073 days 23%
Rosey834 9/10 5104 days 25%
kempt 7/10 5318 days 23%
astridaus 5/10 5348 days 19%
hooperuk 10/10 5348 days 25%
Brian Bishop 9/10 5365 days 25%
Hans 6/10 5369 days 21%
George Lepple 8/10 5372 days 24%
Ed & Pat Mitchell 8/10 5387 days 24%
Heike Pless 10/10 5388 days 25%
Peter Koeck 5/10 5388 days 19%
Krause 4/10 5388 days 16%
Sue Bennett 8/10 5389 days 24%
Mieke Knoops 7/10 5389 days 23%
Jakob Pedersen 5/10 5389 days 19%
Vandeput 6/10 5393 days 21%
Mark 5/10 5398 days 19%
Martÿn Steenvoorden 6/10 5399 days 21%
Irene Turley 5/10 5402 days 19%
Arne van Schol 6/10 5403 days 21%
Susan 9/10 5403 days 25%
uleugel 8/10 5416 days 24%
Hailey & Fin 3/10 5419 days 14%
Beute Hjel 8/10 5423 days 24%
Kane Chain 6/10 5424 days 21%
Family van Hessem 7/10 5427 days 23%
Helen and Hans Walser 10/10 5427 days 25%
deanlaw 8/10 5452 days 24%
annett 8/10 5454 days 24%
keane 8/10 5454 days 24%
usigmund 3/10 5458 days 14%
nadinef 8/10 5461 days 24%
andres 3/10 5461 days 14%
jameswhite 7/10 5461 days 23%
aages 7/10 5462 days 23%
thomash 6/10 5463 days 21%
Arran J 7/10 5469 days 23%
Bill Nash 5/10 5473 days 19%
Frank de Voogd 8/10 5473 days 24%
Hanne Wichmann 10/10 5473 days 25%
Hans & Karin 7/10 5473 days 23%
Bue Verrept 8/10 5476 days 24%
Hans Hoff 10/10 5477 days 25%
Lisette X 8/10 5477 days 24%
Gaelle 8/10 5479 days 24%
Ulyate 8/10 5480 days 24%
Mille Winther 5/10 5480 days 19%
Hansjoerg Ehrmann 7/10 5480 days 23%
Anayara Diaz Torres 9/10 5480 days 25%
Jessica Clarisse 4/10 5481 days 16%
Jeanette Larsen 8/10 5481 days 24%
Serge Yken 3/10 5495 days 14%
barp 9/10 5530 days 25%
Evan 8/10 5530 days 24%
travelgeek 5/10 5560 days 19%
richardh 8/10 5594 days 24%
nickm 10/10 5668 days 25%
minniemags 10/10 5683 days 25%
AndyEngland 10/10 5701 days 25%
KatieR 5/10 5711 days 19%
straw64 3/10 5713 days 14%
Sally477 6/10 5714 days 21%
Ide 7/10 5715 days 23%
Olga 7/10 5715 days 23%
AliR 7/10 5729 days 23%
AmyBarrett 5/10 5729 days 19%
WiebkeS 8/10 5729 days 24%
Falk 8/10 5729 days 24%
DaveV 9/10 5729 days 25%
StefanieGermany 10/10 5731 days 25%
FiensG 8/10 5732 days 24%
Zeeman 8/10 5733 days 24%
Silhan 9/10 5733 days 25%
PBouwmessten 8/10 5733 days 24%
LucyPoland 8/10 5734 days 24%
Erik 7/10 5736 days 23%
Gill 9/10 5737 days 25%
Ian 10/10 5737 days 25%
Stefanie 6/10 5739 days 21%
PeteH1 8/10 5739 days 24%
Anneleen 8/10 5744 days 24%
FrankFlemming 6/10 5747 days 21%
Manfred 8/10 5750 days 24%
Ed 9/10 5750 days 25%
Kay 8/10 5757 days 24%
Krapels 5/10 5757 days 19%
AbigailB 6/10 5758 days 21%
AurelieD 10/10 5760 days 25%
Ian S 7/10 5763 days 23%
Lorna 10/10 5763 days 25%
Bruce 10/10 5764 days 25%
Annemarie 6/10 5764 days 21%
orianne 7/10 5770 days 23%
RasmusB 6/10 5770 days 21%
GrillGermany 7/10 5771 days 23%
Daniel 7/10 5772 days 23%
BauerGermany 7/10 5772 days 23%
Jessica 9/10 5778 days 25%
Bert 7/10 5778 days 23%
G Lart 10/10 5778 days 25%
Ulrike 6/10 5778 days 21%
Carolyn 2/10 5782 days 11%
Erik 7/10 5786 days 23%
Hove 8/10 5786 days 24%
Thierry 8/10 5786 days 24%
Sandra 6/10 5786 days 21%
Joachim 7/10 5786 days 23%
Zylstra 8/10 5794 days 24%
Spyfox 10/10 5820 days 25%
Sandra 8/10 5826 days 24%
Eveline 6/10 5827 days 21%
Lynne 8/10 5827 days 24%
Getkate 9/10 5835 days 25%
Elke 8/10 5835 days 24%
Kath 10/10 5891 days 25%
Charlotte 7/10 5924 days 23%
Talitia 8/10 5933 days 24%
Shannon 6/10 5962 days 21%
BexStar 3/10 6062 days 14%
Leanne Priestley 3/10 6084 days 14%
Amy Clark 9/10 6084 days 25%
Toby 8/10 6085 days 24%
AlanN316 10/10 6094 days 25%
Annette Hurst 9/10 6103 days 25%
Olaf Penn 7/10 6104 days 23%
Roger Repolusk 8/10 6110 days 24%
Nancy Dol 8/10 6110 days 24%
John Woodrow 9/10 6114 days 25%
Myrtille de Vries 9/10 6117 days 25%
Roman 7/10 6124 days 23%
ranker_851 8/10 6124 days 24%
Atara 8/10 6124 days 24%
Christoph&Isabell 7/10 6126 days 23%
Stephanie Noverraz 6/10 6134 days 21%
Laura 7/10 6149 days 23%
Hans Olthof 9/10 6156 days 25%
Gail 8/10 6159 days 24%
Hans 8/10 6189 days 24%
Valeria Barouch 6/10 6195 days 21%
Neil Cooke 9/10 6195 days 25%
Samuel Brejeon 9/10 6198 days 25%
Ole Weber 9/10 6202 days 25%
Glyn Jones 8/10 6203 days 24%
Anthony 7/10 6203 days 23%
Martina 8/10 6203 days 24%
Lara Gema Conde 8/10 6205 days 24%
ranker_46 7/10 6315 days 23%
Hans Knappmann 10/10 6315 days 25%
Andy Chapman 8/10 6315 days 24%
Lisbeth Johansson 4/10 6315 days 16%
JanKovar 8/10 6431 days 24%
ShoshanaAbrams 8/10 6434 days 24%
Elaine 6/10 6434 days 21%
Marcus 7/10 6441 days 23%
Jonas 5/10 6448 days 19%
Susan 8/10 6463 days 24%
Frederik 9/10 6467 days 25%
Delgroot 6/10 6471 days 21%
Mary 7/10 6478 days 23%
beesom 8/10 6479 days 24%
Jensen 8/10 6483 days 24%
Frauke 8/10 6485 days 24%
Fiona 7/10 6489 days 23%
Gordon 9/10 6490 days 25%
Rolf 7/10 6491 days 23%
Nicole 6/10 6491 days 21%
Bridget Mitchell 9/10 6502 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.05% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.99%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%

Balancing Adjustment

6.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.