Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.85%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2438 days 100%
Eva Cordemeyer 8/10 2677 days 86%
Pete Martin 10/10 2934 days 74%
Sam Wolfe 9/10 2944 days 73%
Benedikt Lorenz 8/10 2965 days 71%
Sheila Webb 10/10 2965 days 73%
Thomas Klinting 8/10 2969 days 71%
Felix Koehler 7/10 2973 days 67%
Simon Barber 5/10 2973 days 55%
Antoine 7/10 2997 days 66%
Tom Rogers 10/10 3017 days 70%
Tim 7/10 3021 days 65%
Jendrik 6/10 3021 days 60%
Josh Bird 6/10 3023 days 60%
Alonso 7/10 3023 days 65%
Andres Gonzalez 9/10 3041 days 68%
Steven Chong 9/10 3044 days 68%
Johannes Wassner 10/10 3265 days 57%
Volker Stroenisch 5/10 3276 days 43%
Mette Elholm 8/10 3276 days 55%
Sam Fenton-Elston 5/10 3277 days 43%
Math Meyer 5/10 3278 days 43%
Marie Bocquier 9/10 3278 days 56%
S Black 7/10 3284 days 52%
Stephan Kirchenbaur 7/10 3285 days 52%
Clara Guinard 6/10 3287 days 48%
Lilith Hirt 4/10 3289 days 36%
Calum Penn 10/10 3290 days 56%
Nancy Logan 7/10 3294 days 51%
Talissa Missiato 10/10 3296 days 55%
Annalies Beard 7/10 3300 days 51%
Dawn Howard 7/10 3307 days 51%
Melanie Kronbichler 10/10 3320 days 54%
Veronique Kaplan 2/10 3323 days 24%
Stula Vladimir 10/10 3325 days 54%
Florian Mueller 9/10 3335 days 53%
Pekka and Jonna 5/10 3340 days 40%
Eline Meijer 8/10 3362 days 51%
Henri 6/10 3362 days 44%
Elodie 6/10 3369 days 44%
Mette and Jesper 6/10 3371 days 44%
Elsa Caniato 6/10 3381 days 44%
Ahmed Mohsen Aly 10/10 3410 days 49%
Christian Maruhn 10/10 3442 days 48%
Alex 5/10 3674 days 27%
R J Pearson 7/10 3691 days 32%
Marion and Ralf 9/10 3746 days 31%
Richard 9/10 3899 days 24%
Julia Schabenberger 3/10 3989 days 10%
Lola 4/10 3989 days 12%
Laura 3/10 3989 days 10%
Janek Belcher 4/10 3998 days 12%
Laura 10/10 4004 days 18%
Andreas Schindler 8/10 4004 days 18%
Herman Schulz 7/10 4023 days 16%
Tobias Thull 6/10 4024 days 15%
van Linda Werner 8/10 4027 days 17%
Aurelien Noailly 5/10 4029 days 13%
Sarah 4/10 4029 days 11%
Steven Lotrian 9/10 4035 days 17%
Emeline Brocard 9/10 4035 days 17%
Philip Donachie 10/10 4037 days 17%
Luisa Bach 10/10 4037 days 17%
Benedict Seite 8/10 4063 days 15%
Valerio Penita 8/10 4063 days 15%
Piotr Jurkowski 8/10 4065 days 15%
Roland Beer 7/10 4068 days 14%
Alexia Greasbaum 9/10 4068 days 15%
Bet 8/10 4079 days 14%
Anja 9/10 4087 days 14%
Peter elsleysams 9/10 4087 days 14%
Memain 6/10 4352 days 0%
Konza 7/10 4353 days 0%
Elodie and jo 6/10 4409 days 22%
Andre and Marina 9/10 4419 days 25%
Hanneke P 6/10 4445 days 22%
Harmer de Boer 8/10 4461 days 25%
Tony Hines 7/10 4462 days 24%
Brigitte 8/10 4464 days 25%
Terry Coles 7/10 4476 days 24%
Claudia Mueller 10/10 4481 days 25%
Presot 9/10 4481 days 25%
Faassen 6/10 4484 days 22%
Eric and Jen Popma 8/10 4486 days 25%
Moss 10/10 4736 days 25%
Heiner Reinecke 8/10 4743 days 25%
Frank Claassen 8/10 4747 days 25%
A Ormsby 10/10 4748 days 25%
Fritschi 8/10 4753 days 25%
Melanie Friessen 1/10 4753 days 10%
Daniel & Manuela 2/10 4757 days 11%
Melinda Moir 1/10 4757 days 10%
Mats Harstedt 8/10 4760 days 25%
Geoffrey Kuppens 6/10 4760 days 22%
Lotte Zwail 6/10 4760 days 22%
Carolin Haas 8/10 4761 days 25%
Christian & Julia 7/10 4761 days 24%
Mike & Suzann 10/10 4762 days 25%
Frans 8/10 4763 days 25%
Jansen 4/10 4763 days 16%
Kolen 7/10 4763 days 24%
Briulier 8/10 4764 days 25%
Rick & Suus 8/10 4764 days 25%
Jim Addicott 10/10 4764 days 25%
Rachel 7/10 4765 days 24%
Verne Heath 8/10 4765 days 25%
Astrid Boon 7/10 4765 days 24%
Christina 3/10 4766 days 13%
Marilyn Mobley 9/10 4766 days 25%
Susie Christensen 7/10 4766 days 24%
Paul Weidenfeld 8/10 4767 days 25%
Langerak 8/10 4767 days 25%
Liz Stokes 7/10 4767 days 24%
Ole Klothrop 8/10 4774 days 25%
Samplonius 8/10 4775 days 25%
Cick Pouw 7/10 4779 days 24%
Kroepfl 9/10 4779 days 25%
Kurt Furuskar 9/10 4791 days 25%
Johan Kroese 5/10 4791 days 19%
Henriette Haugan 5/10 4793 days 19%
Asha 9/10 4811 days 25%
Steveuk21 6/10 4811 days 22%
kiwifrenchy 8/10 4811 days 25%
Peter Broosder 8/10 4841 days 25%
Marek Woznica 9/10 4849 days 25%
Nina Bille-Knudsen 9/10 4851 days 25%
Willem & Lilian 7/10 4851 days 24%
Jan & Marian 4/10 4854 days 16%
Oliver Graf 5/10 4856 days 19%
Benjamin Meier 3/10 4857 days 13%
Herman Plasman 8/10 4857 days 25%
Theresa 6/10 4858 days 22%
Remco te Lintum 8/10 4858 days 25%
Willi & Elke Breier 10/10 4859 days 25%
Elke & Charlotte 6/10 4862 days 22%
Mark de Boer 7/10 4862 days 24%
bdel1963 7/10 5056 days 24%
Claudia Naier 7/10 5095 days 24%
Andreas Blessing 9/10 5097 days 25%
Marianne Swauger 6/10 5100 days 22%
De Groot 8/10 5101 days 25%
Steve Waterhouse 8/10 5102 days 25%
Barry Digby 7/10 5104 days 24%
Michael Simmang 6/10 5105 days 22%
Tim 6/10 5107 days 22%
Rolf 6/10 5108 days 22%
Tina Baun 5/10 5109 days 19%
Leanne Shepherd 9/10 5109 days 25%
Monica 8/10 5113 days 25%
Jan Visser 6/10 5117 days 22%
Viola Rickert 9/10 5119 days 25%
Ursula Scherch 8/10 5121 days 25%
Sanne 7/10 5121 days 24%
Jan Vlasblom 8/10 5125 days 25%
Walter Peters 8/10 5129 days 25%
Anita Aleva 7/10 5129 days 24%
Claire Hoyland 10/10 5132 days 25%
Rob 5/10 5132 days 19%
Faucon 8/10 5132 days 25%
Julian Seizinger 7/10 5132 days 24%
Mike 8/10 5133 days 25%
Trevor Gibbins 8/10 5133 days 25%
David and Wendy Lucas 10/10 5134 days 25%
David 8/10 5135 days 25%
Philipp Rau 6/10 5136 days 22%
Georg Hofer 4/10 5138 days 16%
G R Vangerven 7/10 5138 days 24%
Jarob Brezigar 9/10 5138 days 25%
Daniel Lang 7/10 5138 days 24%
Lili 8/10 5138 days 25%
Jean-Paul Le Clair 6/10 5139 days 22%
John Allen 8/10 5140 days 25%
Fabi & Sabi 1/10 5140 days 10%
Katherine Bernsdorf 6/10 5141 days 22%
Daniel Fischer 5/10 5143 days 19%
Bekema 7/10 5143 days 24%
Augelika Berugard 8/10 5144 days 25%
hendrik king 7/10 5176 days 24%
Rosey834 9/10 5207 days 25%
kempt 7/10 5421 days 24%
astridaus 5/10 5451 days 19%
hooperuk 10/10 5451 days 25%
Brian Bishop 9/10 5468 days 25%
Hans 6/10 5472 days 22%
George Lepple 8/10 5475 days 25%
Ed & Pat Mitchell 8/10 5490 days 25%
Heike Pless 10/10 5491 days 25%
Peter Koeck 5/10 5491 days 19%
Krause 4/10 5491 days 16%
Sue Bennett 8/10 5492 days 25%
Mieke Knoops 7/10 5492 days 24%
Jakob Pedersen 5/10 5492 days 19%
Vandeput 6/10 5496 days 22%
Mark 5/10 5501 days 19%
Martÿn Steenvoorden 6/10 5502 days 22%
Irene Turley 5/10 5505 days 19%
Arne van Schol 6/10 5506 days 22%
Susan 9/10 5506 days 25%
uleugel 8/10 5519 days 25%
Hailey & Fin 3/10 5522 days 13%
Beute Hjel 8/10 5526 days 25%
Kane Chain 6/10 5527 days 22%
Family van Hessem 7/10 5530 days 24%
Helen and Hans Walser 10/10 5530 days 25%
deanlaw 8/10 5555 days 25%
annett 8/10 5557 days 25%
keane 8/10 5557 days 25%
usigmund 3/10 5561 days 13%
nadinef 8/10 5564 days 25%
andres 3/10 5564 days 13%
jameswhite 7/10 5564 days 24%
aages 7/10 5565 days 24%
thomash 6/10 5566 days 22%
Arran J 7/10 5572 days 24%
Bill Nash 5/10 5576 days 19%
Frank de Voogd 8/10 5576 days 25%
Hanne Wichmann 10/10 5576 days 25%
Hans & Karin 7/10 5576 days 24%
Bue Verrept 8/10 5579 days 25%
Hans Hoff 10/10 5580 days 25%
Lisette X 8/10 5580 days 25%
Gaelle 8/10 5582 days 25%
Ulyate 8/10 5583 days 25%
Mille Winther 5/10 5583 days 19%
Hansjoerg Ehrmann 7/10 5583 days 24%
Anayara Diaz Torres 9/10 5583 days 25%
Jessica Clarisse 4/10 5584 days 16%
Jeanette Larsen 8/10 5584 days 25%
Serge Yken 3/10 5598 days 13%
barp 9/10 5633 days 25%
Evan 8/10 5633 days 25%
travelgeek 5/10 5663 days 19%
richardh 8/10 5697 days 25%
nickm 10/10 5771 days 25%
minniemags 10/10 5786 days 25%
AndyEngland 10/10 5804 days 25%
KatieR 5/10 5814 days 19%
straw64 3/10 5816 days 13%
Sally477 6/10 5817 days 22%
Ide 7/10 5817 days 24%
Olga 7/10 5817 days 24%
AliR 7/10 5832 days 24%
AmyBarrett 5/10 5832 days 19%
WiebkeS 8/10 5832 days 25%
Falk 8/10 5832 days 25%
DaveV 9/10 5832 days 25%
StefanieGermany 10/10 5833 days 25%
FiensG 8/10 5835 days 25%
Zeeman 8/10 5835 days 25%
Silhan 9/10 5836 days 25%
PBouwmessten 8/10 5836 days 25%
LucyPoland 8/10 5837 days 25%
Erik 7/10 5838 days 24%
Gill 9/10 5839 days 25%
Ian 10/10 5840 days 25%
Stefanie 6/10 5841 days 22%
PeteH1 8/10 5842 days 25%
Anneleen 8/10 5846 days 25%
FrankFlemming 6/10 5850 days 22%
Manfred 8/10 5852 days 25%
Ed 9/10 5852 days 25%
Kay 8/10 5859 days 25%
Krapels 5/10 5860 days 19%
AbigailB 6/10 5861 days 22%
AurelieD 10/10 5863 days 25%
Ian S 7/10 5865 days 24%
Lorna 10/10 5865 days 25%
Bruce 10/10 5866 days 25%
Annemarie 6/10 5866 days 22%
orianne 7/10 5873 days 24%
RasmusB 6/10 5873 days 22%
GrillGermany 7/10 5874 days 24%
Daniel 7/10 5875 days 24%
BauerGermany 7/10 5875 days 24%
Jessica 9/10 5880 days 25%
Bert 7/10 5880 days 24%
G Lart 10/10 5880 days 25%
Ulrike 6/10 5880 days 22%
Carolyn 2/10 5884 days 11%
Erik 7/10 5888 days 24%
Hove 8/10 5888 days 25%
Thierry 8/10 5888 days 25%
Sandra 6/10 5888 days 22%
Joachim 7/10 5888 days 24%
Zylstra 8/10 5896 days 25%
Spyfox 10/10 5922 days 25%
Sandra 8/10 5928 days 25%
Eveline 6/10 5929 days 22%
Lynne 8/10 5929 days 25%
Getkate 9/10 5937 days 25%
Elke 8/10 5937 days 25%
Kath 10/10 5993 days 25%
Charlotte 7/10 6026 days 24%
Talitia 8/10 6035 days 25%
Shannon 6/10 6064 days 22%
BexStar 3/10 6164 days 13%
Leanne Priestley 3/10 6187 days 13%
Amy Clark 9/10 6187 days 25%
Toby 8/10 6188 days 25%
AlanN316 10/10 6197 days 25%
Annette Hurst 9/10 6206 days 25%
Olaf Penn 7/10 6207 days 24%
Roger Repolusk 8/10 6213 days 25%
Nancy Dol 8/10 6213 days 25%
John Woodrow 9/10 6217 days 25%
Myrtille de Vries 9/10 6220 days 25%
Roman 7/10 6227 days 24%
ranker_851 8/10 6227 days 25%
Atara 8/10 6227 days 25%
Christoph&Isabell 7/10 6229 days 24%
Stephanie Noverraz 6/10 6236 days 22%
Laura 7/10 6252 days 24%
Hans Olthof 9/10 6259 days 25%
Gail 8/10 6262 days 25%
Hans 8/10 6292 days 25%
Valeria Barouch 6/10 6298 days 22%
Neil Cooke 9/10 6298 days 25%
Samuel Brejeon 9/10 6301 days 25%
Ole Weber 9/10 6305 days 25%
Glyn Jones 8/10 6306 days 25%
Anthony 7/10 6306 days 24%
Martina 8/10 6306 days 25%
Lara Gema Conde 8/10 6308 days 25%
ranker_46 7/10 6418 days 24%
Hans Knappmann 10/10 6418 days 25%
Andy Chapman 8/10 6418 days 25%
Lisbeth Johansson 4/10 6418 days 16%
JanKovar 8/10 6534 days 25%
ShoshanaAbrams 8/10 6537 days 25%
Elaine 6/10 6537 days 22%
Marcus 7/10 6544 days 24%
Jonas 5/10 6551 days 19%
Susan 8/10 6566 days 25%
Frederik 9/10 6570 days 25%
Delgroot 6/10 6574 days 22%
Mary 7/10 6581 days 24%
beesom 8/10 6582 days 25%
Jensen 8/10 6586 days 25%
Frauke 8/10 6588 days 25%
Fiona 7/10 6592 days 24%
Gordon 9/10 6593 days 25%
Rolf 7/10 6594 days 24%
Nicole 6/10 6594 days 22%
Bridget Mitchell 9/10 6605 days 25%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.09% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.03%
198 -4.05%
199 -4.07%
200 -4.09%
201 -4.11%
202 -4.13%
203 -4.15%

Balancing Adjustment

6.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.