Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.86%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2414 days 100%
Eva Cordemeyer 8/10 2653 days 86%
Pete Martin 10/10 2910 days 74%
Sam Wolfe 9/10 2920 days 73%
Benedikt Lorenz 8/10 2941 days 71%
Sheila Webb 10/10 2941 days 73%
Thomas Klinting 8/10 2945 days 71%
Felix Koehler 7/10 2949 days 67%
Simon Barber 5/10 2949 days 54%
Antoine 7/10 2973 days 66%
Tom Rogers 10/10 2993 days 70%
Tim 7/10 2997 days 65%
Jendrik 6/10 2997 days 60%
Josh Bird 6/10 2999 days 60%
Alonso 7/10 2999 days 65%
Andres Gonzalez 9/10 3017 days 68%
Steven Chong 9/10 3020 days 68%
Johannes Wassner 10/10 3241 days 57%
Volker Stroenisch 5/10 3252 days 42%
Mette Elholm 8/10 3252 days 55%
Sam Fenton-Elston 5/10 3253 days 42%
Math Meyer 5/10 3254 days 42%
Marie Bocquier 9/10 3254 days 56%
S Black 7/10 3260 days 52%
Stephan Kirchenbaur 7/10 3261 days 52%
Clara Guinard 6/10 3263 days 48%
Lilith Hirt 4/10 3265 days 36%
Calum Penn 10/10 3266 days 56%
Nancy Logan 7/10 3270 days 51%
Talissa Missiato 10/10 3272 days 55%
Annalies Beard 7/10 3276 days 51%
Dawn Howard 7/10 3283 days 51%
Melanie Kronbichler 10/10 3296 days 54%
Veronique Kaplan 2/10 3299 days 23%
Stula Vladimir 10/10 3301 days 54%
Florian Mueller 9/10 3311 days 53%
Pekka and Jonna 5/10 3316 days 40%
Eline Meijer 8/10 3338 days 51%
Henri 6/10 3338 days 44%
Elodie 6/10 3345 days 44%
Mette and Jesper 6/10 3347 days 44%
Elsa Caniato 6/10 3357 days 44%
Ahmed Mohsen Aly 10/10 3386 days 49%
Christian Maruhn 10/10 3418 days 48%
Alex 5/10 3650 days 27%
R J Pearson 7/10 3667 days 32%
Marion and Ralf 9/10 3722 days 32%
Richard 9/10 3875 days 24%
Julia Schabenberger 3/10 3965 days 9%
Lola 4/10 3965 days 12%
Laura 3/10 3965 days 9%
Janek Belcher 4/10 3974 days 11%
Laura 10/10 3980 days 18%
Andreas Schindler 8/10 3980 days 18%
Herman Schulz 7/10 3999 days 16%
Tobias Thull 6/10 4000 days 15%
van Linda Werner 8/10 4003 days 17%
Aurelien Noailly 5/10 4005 days 13%
Sarah 4/10 4005 days 10%
Steven Lotrian 9/10 4011 days 17%
Emeline Brocard 9/10 4011 days 17%
Philip Donachie 10/10 4013 days 17%
Luisa Bach 10/10 4013 days 17%
Benedict Seite 8/10 4039 days 15%
Valerio Penita 8/10 4039 days 15%
Piotr Jurkowski 8/10 4041 days 15%
Roland Beer 7/10 4044 days 14%
Alexia Greasbaum 9/10 4044 days 15%
Bet 8/10 4055 days 14%
Anja 9/10 4063 days 14%
Peter elsleysams 9/10 4063 days 14%
Memain 6/10 4328 days 0%
Konza 7/10 4329 days 0%
Elodie and jo 6/10 4385 days 21%
Andre and Marina 9/10 4395 days 24%
Hanneke P 6/10 4421 days 21%
Harmer de Boer 8/10 4437 days 24%
Tony Hines 7/10 4438 days 22%
Brigitte 8/10 4440 days 24%
Terry Coles 7/10 4452 days 22%
Claudia Mueller 10/10 4457 days 24%
Presot 9/10 4457 days 24%
Faassen 6/10 4460 days 21%
Eric and Jen Popma 8/10 4462 days 24%
Moss 10/10 4712 days 24%
Heiner Reinecke 8/10 4719 days 24%
Frank Claassen 8/10 4723 days 24%
A Ormsby 10/10 4724 days 24%
Fritschi 8/10 4729 days 24%
Melanie Friessen 1/10 4729 days 8%
Daniel & Manuela 2/10 4733 days 10%
Melinda Moir 1/10 4733 days 8%
Mats Harstedt 8/10 4736 days 24%
Geoffrey Kuppens 6/10 4736 days 21%
Lotte Zwail 6/10 4736 days 21%
Carolin Haas 8/10 4737 days 24%
Christian & Julia 7/10 4737 days 22%
Mike & Suzann 10/10 4738 days 24%
Frans 8/10 4739 days 24%
Jansen 4/10 4739 days 15%
Kolen 7/10 4739 days 22%
Briulier 8/10 4740 days 24%
Rick & Suus 8/10 4740 days 24%
Jim Addicott 10/10 4740 days 24%
Rachel 7/10 4741 days 22%
Verne Heath 8/10 4741 days 24%
Astrid Boon 7/10 4741 days 22%
Christina 3/10 4742 days 12%
Marilyn Mobley 9/10 4742 days 24%
Susie Christensen 7/10 4742 days 22%
Paul Weidenfeld 8/10 4743 days 24%
Langerak 8/10 4743 days 24%
Liz Stokes 7/10 4743 days 22%
Ole Klothrop 8/10 4750 days 24%
Samplonius 8/10 4751 days 24%
Cick Pouw 7/10 4755 days 22%
Kroepfl 9/10 4755 days 24%
Kurt Furuskar 9/10 4767 days 24%
Johan Kroese 5/10 4767 days 18%
Henriette Haugan 5/10 4769 days 18%
Asha 9/10 4787 days 24%
Steveuk21 6/10 4787 days 21%
kiwifrenchy 8/10 4787 days 24%
Peter Broosder 8/10 4817 days 24%
Marek Woznica 9/10 4825 days 24%
Nina Bille-Knudsen 9/10 4827 days 24%
Willem & Lilian 7/10 4827 days 22%
Jan & Marian 4/10 4830 days 15%
Oliver Graf 5/10 4832 days 18%
Benjamin Meier 3/10 4833 days 12%
Herman Plasman 8/10 4833 days 24%
Theresa 6/10 4834 days 21%
Remco te Lintum 8/10 4834 days 24%
Willi & Elke Breier 10/10 4835 days 24%
Elke & Charlotte 6/10 4838 days 21%
Mark de Boer 7/10 4838 days 22%
bdel1963 7/10 5032 days 22%
Claudia Naier 7/10 5071 days 22%
Andreas Blessing 9/10 5073 days 24%
Marianne Swauger 6/10 5076 days 21%
De Groot 8/10 5077 days 24%
Steve Waterhouse 8/10 5078 days 24%
Barry Digby 7/10 5080 days 22%
Michael Simmang 6/10 5081 days 21%
Tim 6/10 5083 days 21%
Rolf 6/10 5084 days 21%
Tina Baun 5/10 5085 days 18%
Leanne Shepherd 9/10 5085 days 24%
Monica 8/10 5089 days 24%
Jan Visser 6/10 5093 days 21%
Viola Rickert 9/10 5095 days 24%
Ursula Scherch 8/10 5097 days 24%
Sanne 7/10 5097 days 22%
Jan Vlasblom 8/10 5101 days 24%
Walter Peters 8/10 5105 days 24%
Anita Aleva 7/10 5105 days 22%
Claire Hoyland 10/10 5108 days 24%
Rob 5/10 5108 days 18%
Faucon 8/10 5108 days 24%
Julian Seizinger 7/10 5108 days 22%
Mike 8/10 5109 days 24%
Trevor Gibbins 8/10 5109 days 24%
David and Wendy Lucas 10/10 5110 days 24%
David 8/10 5111 days 24%
Philipp Rau 6/10 5112 days 21%
Georg Hofer 4/10 5114 days 15%
G R Vangerven 7/10 5114 days 22%
Jarob Brezigar 9/10 5114 days 24%
Daniel Lang 7/10 5114 days 22%
Lili 8/10 5114 days 24%
Jean-Paul Le Clair 6/10 5115 days 21%
John Allen 8/10 5116 days 24%
Fabi & Sabi 1/10 5116 days 8%
Katherine Bernsdorf 6/10 5117 days 21%
Daniel Fischer 5/10 5119 days 18%
Bekema 7/10 5119 days 22%
Augelika Berugard 8/10 5120 days 24%
hendrik king 7/10 5152 days 22%
Rosey834 9/10 5183 days 24%
kempt 7/10 5397 days 22%
astridaus 5/10 5427 days 18%
hooperuk 10/10 5427 days 24%
Brian Bishop 9/10 5444 days 24%
Hans 6/10 5448 days 21%
George Lepple 8/10 5451 days 24%
Ed & Pat Mitchell 8/10 5466 days 24%
Heike Pless 10/10 5467 days 24%
Peter Koeck 5/10 5467 days 18%
Krause 4/10 5467 days 15%
Sue Bennett 8/10 5468 days 24%
Mieke Knoops 7/10 5468 days 22%
Jakob Pedersen 5/10 5468 days 18%
Vandeput 6/10 5472 days 21%
Mark 5/10 5477 days 18%
Martÿn Steenvoorden 6/10 5478 days 21%
Irene Turley 5/10 5481 days 18%
Arne van Schol 6/10 5482 days 21%
Susan 9/10 5482 days 24%
uleugel 8/10 5495 days 24%
Hailey & Fin 3/10 5498 days 12%
Beute Hjel 8/10 5502 days 24%
Kane Chain 6/10 5503 days 21%
Family van Hessem 7/10 5506 days 22%
Helen and Hans Walser 10/10 5506 days 24%
deanlaw 8/10 5531 days 24%
annett 8/10 5533 days 24%
keane 8/10 5533 days 24%
usigmund 3/10 5537 days 12%
nadinef 8/10 5540 days 24%
andres 3/10 5540 days 12%
jameswhite 7/10 5540 days 22%
aages 7/10 5541 days 22%
thomash 6/10 5542 days 21%
Arran J 7/10 5548 days 22%
Bill Nash 5/10 5552 days 18%
Frank de Voogd 8/10 5552 days 24%
Hanne Wichmann 10/10 5552 days 24%
Hans & Karin 7/10 5552 days 22%
Bue Verrept 8/10 5555 days 24%
Hans Hoff 10/10 5556 days 24%
Lisette X 8/10 5556 days 24%
Gaelle 8/10 5558 days 24%
Ulyate 8/10 5559 days 24%
Mille Winther 5/10 5559 days 18%
Hansjoerg Ehrmann 7/10 5559 days 22%
Anayara Diaz Torres 9/10 5559 days 24%
Jessica Clarisse 4/10 5560 days 15%
Jeanette Larsen 8/10 5560 days 24%
Serge Yken 3/10 5574 days 12%
barp 9/10 5609 days 24%
Evan 8/10 5609 days 24%
travelgeek 5/10 5639 days 18%
richardh 8/10 5673 days 24%
nickm 10/10 5747 days 24%
minniemags 10/10 5762 days 24%
AndyEngland 10/10 5780 days 24%
KatieR 5/10 5790 days 18%
straw64 3/10 5792 days 12%
Sally477 6/10 5792 days 21%
Ide 7/10 5793 days 22%
Olga 7/10 5793 days 22%
AliR 7/10 5808 days 22%
AmyBarrett 5/10 5808 days 18%
WiebkeS 8/10 5808 days 24%
Falk 8/10 5808 days 24%
DaveV 9/10 5808 days 24%
StefanieGermany 10/10 5809 days 24%
FiensG 8/10 5811 days 24%
Zeeman 8/10 5811 days 24%
Silhan 9/10 5812 days 24%
PBouwmessten 8/10 5812 days 24%
LucyPoland 8/10 5813 days 24%
Erik 7/10 5814 days 22%
Gill 9/10 5815 days 24%
Ian 10/10 5815 days 24%
Stefanie 6/10 5817 days 21%
PeteH1 8/10 5818 days 24%
Anneleen 8/10 5822 days 24%
FrankFlemming 6/10 5826 days 21%
Manfred 8/10 5828 days 24%
Ed 9/10 5828 days 24%
Kay 8/10 5835 days 24%
Krapels 5/10 5836 days 18%
AbigailB 6/10 5837 days 21%
AurelieD 10/10 5839 days 24%
Ian S 7/10 5841 days 22%
Lorna 10/10 5841 days 24%
Bruce 10/10 5842 days 24%
Annemarie 6/10 5842 days 21%
orianne 7/10 5848 days 22%
RasmusB 6/10 5849 days 21%
GrillGermany 7/10 5850 days 22%
Daniel 7/10 5851 days 22%
BauerGermany 7/10 5851 days 22%
Jessica 9/10 5856 days 24%
Bert 7/10 5856 days 22%
G Lart 10/10 5856 days 24%
Ulrike 6/10 5856 days 21%
Carolyn 2/10 5860 days 10%
Erik 7/10 5864 days 22%
Hove 8/10 5864 days 24%
Thierry 8/10 5864 days 24%
Sandra 6/10 5864 days 21%
Joachim 7/10 5864 days 22%
Zylstra 8/10 5872 days 24%
Spyfox 10/10 5898 days 24%
Sandra 8/10 5904 days 24%
Eveline 6/10 5905 days 21%
Lynne 8/10 5905 days 24%
Getkate 9/10 5913 days 24%
Elke 8/10 5913 days 24%
Kath 10/10 5969 days 24%
Charlotte 7/10 6002 days 22%
Talitia 8/10 6011 days 24%
Shannon 6/10 6040 days 21%
BexStar 3/10 6140 days 12%
Leanne Priestley 3/10 6163 days 12%
Amy Clark 9/10 6163 days 24%
Toby 8/10 6164 days 24%
AlanN316 10/10 6173 days 24%
Annette Hurst 9/10 6182 days 24%
Olaf Penn 7/10 6183 days 22%
Roger Repolusk 8/10 6189 days 24%
Nancy Dol 8/10 6189 days 24%
John Woodrow 9/10 6193 days 24%
Myrtille de Vries 9/10 6196 days 24%
Roman 7/10 6203 days 22%
ranker_851 8/10 6203 days 24%
Atara 8/10 6203 days 24%
Christoph&Isabell 7/10 6205 days 22%
Stephanie Noverraz 6/10 6212 days 21%
Laura 7/10 6228 days 22%
Hans Olthof 9/10 6235 days 24%
Gail 8/10 6238 days 24%
Hans 8/10 6268 days 24%
Valeria Barouch 6/10 6274 days 21%
Neil Cooke 9/10 6274 days 24%
Samuel Brejeon 9/10 6277 days 24%
Ole Weber 9/10 6281 days 24%
Glyn Jones 8/10 6282 days 24%
Anthony 7/10 6282 days 22%
Martina 8/10 6282 days 24%
Lara Gema Conde 8/10 6284 days 24%
ranker_46 7/10 6394 days 22%
Hans Knappmann 10/10 6394 days 24%
Andy Chapman 8/10 6394 days 24%
Lisbeth Johansson 4/10 6394 days 15%
JanKovar 8/10 6510 days 24%
ShoshanaAbrams 8/10 6513 days 24%
Elaine 6/10 6513 days 21%
Marcus 7/10 6520 days 22%
Jonas 5/10 6527 days 18%
Susan 8/10 6542 days 24%
Frederik 9/10 6546 days 24%
Delgroot 6/10 6550 days 21%
Mary 7/10 6557 days 22%
beesom 8/10 6558 days 24%
Jensen 8/10 6562 days 24%
Frauke 8/10 6564 days 24%
Fiona 7/10 6568 days 22%
Gordon 9/10 6569 days 24%
Rolf 7/10 6570 days 22%
Nicole 6/10 6570 days 21%
Bridget Mitchell 9/10 6581 days 24%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.15% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.09%
198 -4.11%
199 -4.13%
200 -4.15%
201 -4.17%
202 -4.20%
203 -4.22%

Balancing Adjustment

6.10% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.