Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Puia Daytime Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Puia Daytime Experience

Valid Reviews

344 Valid Reviews

The Te Puia Daytime Experience experience has a total of 347 reviews. There are 344 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 344 valid reviews:

Rating Count Percentage
10/10 40
12%
9/10 46
13%
8/10 95
28%
7/10 65
19%
6/10 46
13%
5/10 25
7%
4/10 10
3%
3/10 11
3%
2/10 3
1%
1/10 3
1%

73.02% Average

The raw data average (mean) for all the Te Puia Daytime Experience valid reviews is 73.02% and is based on 344 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

319 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 344 valid reviews, the experience has 319 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 319 face-to-face reviews:

Rating Count Percentage
10/10 33
10%
9/10 42
13%
8/10 94
29%
7/10 60
19%
6/10 42
13%
5/10 23
7%
4/10 10
3%
3/10 9
3%
2/10 3
1%
1/10 3
1%

72.82% Average

The raw data average (mean) for all the Te Puia Daytime Experience face-to-face reviews is 72.82% and is based on 319 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

75.90%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Stefano Clerici 10/10 2406 days 100%
Eva Cordemeyer 8/10 2645 days 86%
Pete Martin 10/10 2902 days 75%
Sam Wolfe 9/10 2912 days 74%
Benedikt Lorenz 8/10 2933 days 72%
Sheila Webb 10/10 2933 days 73%
Thomas Klinting 8/10 2937 days 72%
Felix Koehler 7/10 2941 days 68%
Simon Barber 5/10 2941 days 56%
Antoine 7/10 2965 days 67%
Tom Rogers 10/10 2985 days 71%
Tim 7/10 2989 days 66%
Jendrik 6/10 2989 days 61%
Josh Bird 6/10 2991 days 61%
Alonso 7/10 2991 days 65%
Andres Gonzalez 9/10 3009 days 69%
Steven Chong 9/10 3012 days 69%
Johannes Wassner 10/10 3233 days 58%
Volker Stroenisch 5/10 3244 days 44%
Mette Elholm 8/10 3244 days 56%
Sam Fenton-Elston 5/10 3245 days 44%
Math Meyer 5/10 3246 days 44%
Marie Bocquier 9/10 3246 days 57%
S Black 7/10 3252 days 53%
Stephan Kirchenbaur 7/10 3253 days 53%
Clara Guinard 6/10 3255 days 49%
Lilith Hirt 4/10 3257 days 37%
Calum Penn 10/10 3258 days 57%
Nancy Logan 7/10 3262 days 53%
Talissa Missiato 10/10 3264 days 56%
Annalies Beard 7/10 3268 days 52%
Dawn Howard 7/10 3275 days 52%
Melanie Kronbichler 10/10 3288 days 55%
Veronique Kaplan 2/10 3291 days 25%
Stula Vladimir 10/10 3293 days 55%
Florian Mueller 9/10 3303 days 54%
Pekka and Jonna 5/10 3308 days 41%
Eline Meijer 8/10 3330 days 52%
Henri 6/10 3330 days 46%
Elodie 6/10 3337 days 45%
Mette and Jesper 6/10 3339 days 45%
Elsa Caniato 6/10 3349 days 45%
Ahmed Mohsen Aly 10/10 3378 days 51%
Christian Maruhn 10/10 3410 days 49%
Alex 5/10 3642 days 28%
R J Pearson 7/10 3659 days 34%
Marion and Ralf 9/10 3714 days 33%
Richard 9/10 3867 days 26%
Julia Schabenberger 3/10 3957 days 12%
Lola 4/10 3957 days 14%
Laura 3/10 3957 days 12%
Janek Belcher 4/10 3966 days 14%
Laura 10/10 3972 days 21%
Andreas Schindler 8/10 3972 days 20%
Herman Schulz 7/10 3991 days 18%
Tobias Thull 6/10 3992 days 17%
van Linda Werner 8/10 3995 days 19%
Aurelien Noailly 5/10 3997 days 15%
Sarah 4/10 3997 days 13%
Steven Lotrian 9/10 4003 days 19%
Emeline Brocard 9/10 4003 days 19%
Philip Donachie 10/10 4005 days 19%
Luisa Bach 10/10 4005 days 19%
Benedict Seite 8/10 4031 days 17%
Valerio Penita 8/10 4031 days 17%
Piotr Jurkowski 8/10 4033 days 17%
Roland Beer 7/10 4036 days 16%
Alexia Greasbaum 9/10 4036 days 17%
Bet 8/10 4047 days 16%
Anja 9/10 4055 days 16%
Peter elsleysams 9/10 4055 days 16%
Memain 6/10 4320 days 2%
Konza 7/10 4321 days 3%
Elodie and jo 6/10 4377 days 0%
Andre and Marina 9/10 4387 days 26%
Hanneke P 6/10 4413 days 22%
Harmer de Boer 8/10 4429 days 25%
Tony Hines 7/10 4430 days 24%
Brigitte 8/10 4432 days 25%
Terry Coles 7/10 4444 days 24%
Claudia Mueller 10/10 4449 days 26%
Presot 9/10 4449 days 26%
Faassen 6/10 4452 days 22%
Eric and Jen Popma 8/10 4454 days 25%
Moss 10/10 4704 days 26%
Heiner Reinecke 8/10 4711 days 25%
Frank Claassen 8/10 4715 days 25%
A Ormsby 10/10 4716 days 26%
Fritschi 8/10 4721 days 25%
Melanie Friessen 1/10 4721 days 10%
Daniel & Manuela 2/10 4725 days 12%
Melinda Moir 1/10 4725 days 10%
Mats Harstedt 8/10 4728 days 25%
Geoffrey Kuppens 6/10 4728 days 22%
Lotte Zwail 6/10 4728 days 22%
Carolin Haas 8/10 4729 days 25%
Christian & Julia 7/10 4729 days 24%
Mike & Suzann 10/10 4730 days 26%
Frans 8/10 4731 days 25%
Jansen 4/10 4731 days 17%
Kolen 7/10 4731 days 24%
Briulier 8/10 4732 days 25%
Rick & Suus 8/10 4732 days 25%
Jim Addicott 10/10 4732 days 26%
Rachel 7/10 4733 days 24%
Verne Heath 8/10 4733 days 25%
Astrid Boon 7/10 4733 days 24%
Christina 3/10 4734 days 14%
Marilyn Mobley 9/10 4734 days 26%
Susie Christensen 7/10 4734 days 24%
Paul Weidenfeld 8/10 4735 days 25%
Langerak 8/10 4735 days 25%
Liz Stokes 7/10 4735 days 24%
Ole Klothrop 8/10 4742 days 25%
Samplonius 8/10 4743 days 25%
Cick Pouw 7/10 4747 days 24%
Kroepfl 9/10 4747 days 26%
Kurt Furuskar 9/10 4759 days 26%
Johan Kroese 5/10 4759 days 20%
Henriette Haugan 5/10 4761 days 20%
Asha 9/10 4779 days 26%
Steveuk21 6/10 4779 days 22%
kiwifrenchy 8/10 4779 days 25%
Peter Broosder 8/10 4809 days 25%
Marek Woznica 9/10 4817 days 26%
Nina Bille-Knudsen 9/10 4819 days 26%
Willem & Lilian 7/10 4819 days 24%
Jan & Marian 4/10 4822 days 17%
Oliver Graf 5/10 4824 days 20%
Benjamin Meier 3/10 4825 days 14%
Herman Plasman 8/10 4825 days 25%
Theresa 6/10 4826 days 22%
Remco te Lintum 8/10 4826 days 25%
Willi & Elke Breier 10/10 4827 days 26%
Elke & Charlotte 6/10 4830 days 22%
Mark de Boer 7/10 4830 days 24%
bdel1963 7/10 5024 days 24%
Claudia Naier 7/10 5063 days 24%
Andreas Blessing 9/10 5065 days 26%
Marianne Swauger 6/10 5068 days 22%
De Groot 8/10 5069 days 25%
Steve Waterhouse 8/10 5070 days 25%
Barry Digby 7/10 5072 days 24%
Michael Simmang 6/10 5073 days 22%
Tim 6/10 5075 days 22%
Rolf 6/10 5076 days 22%
Tina Baun 5/10 5077 days 20%
Leanne Shepherd 9/10 5077 days 26%
Monica 8/10 5081 days 25%
Jan Visser 6/10 5085 days 22%
Viola Rickert 9/10 5087 days 26%
Ursula Scherch 8/10 5089 days 25%
Sanne 7/10 5089 days 24%
Jan Vlasblom 8/10 5093 days 25%
Walter Peters 8/10 5097 days 25%
Anita Aleva 7/10 5097 days 24%
Claire Hoyland 10/10 5100 days 26%
Rob 5/10 5100 days 20%
Faucon 8/10 5100 days 25%
Julian Seizinger 7/10 5100 days 24%
Mike 8/10 5101 days 25%
Trevor Gibbins 8/10 5101 days 25%
David and Wendy Lucas 10/10 5102 days 26%
David 8/10 5103 days 25%
Philipp Rau 6/10 5104 days 22%
Georg Hofer 4/10 5106 days 17%
G R Vangerven 7/10 5106 days 24%
Jarob Brezigar 9/10 5106 days 26%
Daniel Lang 7/10 5106 days 24%
Lili 8/10 5106 days 25%
Jean-Paul Le Clair 6/10 5107 days 22%
John Allen 8/10 5108 days 25%
Fabi & Sabi 1/10 5108 days 10%
Katherine Bernsdorf 6/10 5109 days 22%
Daniel Fischer 5/10 5111 days 20%
Bekema 7/10 5111 days 24%
Augelika Berugard 8/10 5112 days 25%
hendrik king 7/10 5144 days 24%
Rosey834 9/10 5175 days 26%
kempt 7/10 5389 days 24%
astridaus 5/10 5419 days 20%
hooperuk 10/10 5419 days 26%
Brian Bishop 9/10 5436 days 26%
Hans 6/10 5440 days 22%
George Lepple 8/10 5443 days 25%
Ed & Pat Mitchell 8/10 5458 days 25%
Heike Pless 10/10 5459 days 26%
Peter Koeck 5/10 5459 days 20%
Krause 4/10 5459 days 17%
Sue Bennett 8/10 5460 days 25%
Mieke Knoops 7/10 5460 days 24%
Jakob Pedersen 5/10 5460 days 20%
Vandeput 6/10 5464 days 22%
Mark 5/10 5469 days 20%
Martÿn Steenvoorden 6/10 5470 days 22%
Irene Turley 5/10 5473 days 20%
Arne van Schol 6/10 5474 days 22%
Susan 9/10 5474 days 26%
uleugel 8/10 5487 days 25%
Hailey & Fin 3/10 5490 days 14%
Beute Hjel 8/10 5494 days 25%
Kane Chain 6/10 5495 days 22%
Family van Hessem 7/10 5498 days 24%
Helen and Hans Walser 10/10 5498 days 26%
deanlaw 8/10 5523 days 25%
annett 8/10 5525 days 25%
keane 8/10 5525 days 25%
usigmund 3/10 5529 days 14%
nadinef 8/10 5532 days 25%
andres 3/10 5532 days 14%
jameswhite 7/10 5532 days 24%
aages 7/10 5533 days 24%
thomash 6/10 5534 days 22%
Arran J 7/10 5540 days 24%
Bill Nash 5/10 5544 days 20%
Frank de Voogd 8/10 5544 days 25%
Hanne Wichmann 10/10 5544 days 26%
Hans & Karin 7/10 5544 days 24%
Bue Verrept 8/10 5547 days 25%
Hans Hoff 10/10 5548 days 26%
Lisette X 8/10 5548 days 25%
Gaelle 8/10 5550 days 25%
Ulyate 8/10 5551 days 25%
Mille Winther 5/10 5551 days 20%
Hansjoerg Ehrmann 7/10 5551 days 24%
Anayara Diaz Torres 9/10 5551 days 26%
Jessica Clarisse 4/10 5552 days 17%
Jeanette Larsen 8/10 5552 days 25%
Serge Yken 3/10 5566 days 14%
barp 9/10 5601 days 26%
Evan 8/10 5601 days 25%
travelgeek 5/10 5631 days 20%
richardh 8/10 5665 days 25%
nickm 10/10 5739 days 26%
minniemags 10/10 5754 days 26%
AndyEngland 10/10 5772 days 26%
KatieR 5/10 5782 days 20%
straw64 3/10 5784 days 14%
Sally477 6/10 5785 days 22%
Ide 7/10 5785 days 24%
Olga 7/10 5785 days 24%
AliR 7/10 5800 days 24%
AmyBarrett 5/10 5800 days 20%
WiebkeS 8/10 5800 days 25%
Falk 8/10 5800 days 25%
DaveV 9/10 5800 days 26%
StefanieGermany 10/10 5801 days 26%
FiensG 8/10 5803 days 25%
Zeeman 8/10 5803 days 25%
Silhan 9/10 5804 days 26%
PBouwmessten 8/10 5804 days 25%
LucyPoland 8/10 5805 days 25%
Erik 7/10 5806 days 24%
Gill 9/10 5807 days 26%
Ian 10/10 5807 days 26%
Stefanie 6/10 5809 days 22%
PeteH1 8/10 5810 days 25%
Anneleen 8/10 5814 days 25%
FrankFlemming 6/10 5818 days 22%
Manfred 8/10 5820 days 25%
Ed 9/10 5820 days 26%
Kay 8/10 5827 days 25%
Krapels 5/10 5828 days 20%
AbigailB 6/10 5829 days 22%
AurelieD 10/10 5831 days 26%
Ian S 7/10 5833 days 24%
Lorna 10/10 5833 days 26%
Bruce 10/10 5834 days 26%
Annemarie 6/10 5834 days 22%
orianne 7/10 5841 days 24%
RasmusB 6/10 5841 days 22%
GrillGermany 7/10 5842 days 24%
Daniel 7/10 5843 days 24%
BauerGermany 7/10 5843 days 24%
Jessica 9/10 5848 days 26%
Bert 7/10 5848 days 24%
G Lart 10/10 5848 days 26%
Ulrike 6/10 5848 days 22%
Carolyn 2/10 5852 days 12%
Erik 7/10 5856 days 24%
Hove 8/10 5856 days 25%
Thierry 8/10 5856 days 25%
Sandra 6/10 5856 days 22%
Joachim 7/10 5856 days 24%
Zylstra 8/10 5864 days 25%
Spyfox 10/10 5890 days 26%
Sandra 8/10 5896 days 25%
Eveline 6/10 5897 days 22%
Lynne 8/10 5897 days 25%
Getkate 9/10 5905 days 26%
Elke 8/10 5905 days 25%
Kath 10/10 5961 days 26%
Charlotte 7/10 5994 days 24%
Talitia 8/10 6003 days 25%
Shannon 6/10 6032 days 22%
BexStar 3/10 6132 days 14%
Leanne Priestley 3/10 6155 days 14%
Amy Clark 9/10 6155 days 26%
Toby 8/10 6156 days 25%
AlanN316 10/10 6165 days 26%
Annette Hurst 9/10 6174 days 26%
Olaf Penn 7/10 6175 days 24%
Roger Repolusk 8/10 6181 days 25%
Nancy Dol 8/10 6181 days 25%
John Woodrow 9/10 6185 days 26%
Myrtille de Vries 9/10 6188 days 26%
Roman 7/10 6195 days 24%
ranker_851 8/10 6195 days 25%
Atara 8/10 6195 days 25%
Christoph&Isabell 7/10 6197 days 24%
Stephanie Noverraz 6/10 6204 days 22%
Laura 7/10 6220 days 24%
Hans Olthof 9/10 6227 days 26%
Gail 8/10 6230 days 25%
Hans 8/10 6260 days 25%
Valeria Barouch 6/10 6266 days 22%
Neil Cooke 9/10 6266 days 26%
Samuel Brejeon 9/10 6269 days 26%
Ole Weber 9/10 6273 days 26%
Glyn Jones 8/10 6274 days 25%
Anthony 7/10 6274 days 24%
Martina 8/10 6274 days 25%
Lara Gema Conde 8/10 6276 days 25%
ranker_46 7/10 6386 days 24%
Hans Knappmann 10/10 6386 days 26%
Andy Chapman 8/10 6386 days 25%
Lisbeth Johansson 4/10 6386 days 17%
JanKovar 8/10 6502 days 25%
ShoshanaAbrams 8/10 6505 days 25%
Elaine 6/10 6505 days 22%
Marcus 7/10 6512 days 24%
Jonas 5/10 6519 days 20%
Susan 8/10 6534 days 25%
Frederik 9/10 6538 days 26%
Delgroot 6/10 6542 days 22%
Mary 7/10 6549 days 24%
beesom 8/10 6550 days 25%
Jensen 8/10 6554 days 25%
Frauke 8/10 6556 days 25%
Fiona 7/10 6560 days 24%
Gordon 9/10 6561 days 26%
Rolf 7/10 6562 days 24%
Nicole 6/10 6562 days 22%
Bridget Mitchell 9/10 6573 days 26%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Puia Daytime Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.14% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 49 days. However the Te Puia Daytime Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Puia Daytime Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.08%
198 -4.10%
199 -4.12%
200 -4.14%
201 -4.16%
202 -4.18%
203 -4.20%

Balancing Adjustment

6.07% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

78%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.