Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pa Tu Maori Cultural Experience.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Te Pa Tu Maori Cultural Experience

Valid Reviews

210 Valid Reviews

The Te Pa Tu Maori Cultural Experience experience has a total of 211 reviews. There are 210 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 210 valid reviews:

Rating Count Percentage
10/10 44
21%
9/10 54
26%
8/10 53
25%
7/10 27
13%
6/10 9
4%
5/10 7
3%
4/10 7
3%
3/10 7
3%
2/10 2
1%
1/10 0
0%

80.05% Average

The raw data average (mean) for all the Te Pa Tu Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

189 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 189 face-to-face reviews:

Rating Count Percentage
10/10 34
18%
9/10 51
27%
8/10 50
26%
7/10 27
14%
6/10 9
5%
5/10 7
4%
4/10 5
3%
3/10 5
3%
2/10 1
1%
1/10 0
0%

80.11% Average

The raw data average (mean) for all the Te Pa Tu Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.71%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Gaudenz Schnell 4/10 2231 days 100%
Jessica Freeland 6/10 3010 days 81%
Gretha 10/10 3013 days 97%
Bjorn Nielsen 8/10 3013 days 95%
Tome 8/10 3036 days 93%
Pat Dye 7/10 3296 days 66%
Martina Cervenkova 9/10 3334 days 69%
Rachael and Nik 8/10 3343 days 67%
Ebony Reed 10/10 3389 days 65%
Elizabeth Nash 8/10 3391 days 63%
Emma Keegan 8/10 3633 days 43%
Blandine Giusti 8/10 3654 days 41%
Damaris Mayer 7/10 3704 days 34%
Lea Darotchetche 9/10 3919 days 20%
Jean Curry 9/10 4008 days 12%
Sanne Meijer 8/10 4013 days 11%
Laura 8/10 4024 days 10%
Charlotte Casey 9/10 4026 days 11%
Joanna Mulcahy 7/10 4027 days 9%
Libby 9/10 4051 days 9%
Magdalene Zech 7/10 4079 days 5%
Marco Newald 7/10 4079 days 5%
Brian 8/10 4150 days 0%
Silvia-Marie Bront 10/10 4394 days 24%
Bonnie and David Appleby 9/10 4395 days 24%
Selina Lott 7/10 4399 days 21%
Guillot 8/10 4402 days 23%
Kyle Guffei 10/10 4418 days 24%
Jill Fischer 10/10 4423 days 24%
Sascha Warnken 10/10 4454 days 24%
Farrell Burns 10/10 4454 days 24%
Eltel 10/10 4729 days 24%
Be Groen 6/10 4752 days 18%
Steven Hill 7/10 4756 days 21%
Gillian Rowe 10/10 4770 days 24%
Sig Schrattner 10/10 4772 days 24%
Ozgla 10/10 4773 days 24%
Simon Fry 9/10 4774 days 24%
Christian Apfel 4/10 4777 days 9%
Fleur & Nils 6/10 4782 days 18%
David Blundell 10/10 4784 days 24%
Dick van Doorn 8/10 4788 days 23%
Ross Cooke 10/10 4858 days 24%
Eri & Udo Seifert 8/10 4860 days 23%
Willem & Lilian 4/10 4860 days 9%
Andreas & Sonja 9/10 4867 days 24%
JadesWorld 3/10 4881 days 4%
Guult Ryan 10/10 5112 days 24%
Clemens 8/10 5115 days 23%
Peter & Angela Brown 10/10 5116 days 24%
Dave Patterson 9/10 5117 days 24%
Fam de Kruyf 7/10 5123 days 21%
Carolin 5/10 5125 days 14%
Justin Pearce 8/10 5130 days 23%
Ronald Lippett 8/10 5131 days 23%
Nadja 9/10 5141 days 24%
Ann Thompson 9/10 5142 days 24%
F Horrex 4/10 5145 days 9%
Caroline & Jochen 9/10 5146 days 24%
Tanner 10/10 5149 days 24%
J G Groeneveld 3/10 5150 days 4%
Andreas 9/10 5153 days 24%
Michelle Booty 9/10 5153 days 24%
Rosey834 10/10 5216 days 24%
Papu 8/10 5246 days 23%
Don Keith 8/10 5478 days 23%
Silke Seemann 8/10 5482 days 23%
Tony Killingray 6/10 5494 days 18%
Klass 9/10 5505 days 24%
Daryl Taylor 8/10 5512 days 23%
Peter Ritu 10/10 5525 days 24%
Ann Grandchamp 10/10 5533 days 24%
warrenp 9/10 5566 days 24%
pthreadgood 8/10 5579 days 23%
dirkdev 9/10 5585 days 24%
Antje & Sascha Häusler 9/10 5585 days 24%
Susann Koschmeider 10/10 5585 days 24%
Christine Suess 7/10 5593 days 21%
MV Vroenhoven 7/10 5596 days 21%
Fer Bonsel 8/10 5604 days 23%
KYinNZ 3/10 5733 days 4%
Ingrid Thijssen 10/10 5794 days 24%
LowerD 8/10 5818 days 23%
Robert Wolf 6/10 5821 days 18%
Laura 8/10 5822 days 23%
SBlake 5/10 5830 days 14%
JuergenW 9/10 5832 days 24%
BernardK 9/10 5842 days 24%
david 9/10 5842 days 24%
Anna 9/10 5849 days 24%
Hayley 10/10 5849 days 24%
Abigail 9/10 5849 days 24%
Johannes Kerner 2/10 5856 days 1%
IM 8/10 5856 days 23%
AndyK 7/10 5858 days 21%
SarahK 7/10 5858 days 21%
FrancesG 5/10 5858 days 14%
MartinG 6/10 5858 days 18%
TatiamT 6/10 5858 days 18%
Tom 8/10 5858 days 23%
PellucoFrance 6/10 5859 days 18%
John 8/10 5861 days 23%
KonterR 5/10 5866 days 14%
GH_Herrebrugh 8/10 5866 days 23%
AbigailB 5/10 5870 days 14%
Yunker 9/10 5873 days 24%
Tessa 10/10 5875 days 24%
Marianne 8/10 5875 days 23%
MattEngland 7/10 5880 days 21%
Simon 10/10 5887 days 24%
Hazel 9/10 5887 days 24%
Amy 10/10 5887 days 24%
Hannah 7/10 5888 days 21%
Jasmine 10/10 5891 days 24%
Sarah 10/10 5891 days 24%
Sabrina 8/10 5893 days 23%
Annemyn 4/10 5897 days 9%
Nick & Jess 10/10 5912 days 24%
hanna_and_matt 10/10 5924 days 24%
Zachari 7/10 5929 days 21%
mehunt 9/10 5937 days 24%
Trine 9/10 5943 days 24%
Paula 9/10 5950 days 24%
Lisa 10/10 5956 days 24%
Marie 9/10 5959 days 24%
Ben 10/10 5965 days 24%
Kristina 7/10 5999 days 21%
Chris 10/10 6000 days 24%
Lara 9/10 6002 days 24%
Kay 10/10 6004 days 24%
Niamh 10/10 6011 days 24%
Annabelle 10/10 6034 days 24%
Galen 3/10 6191 days 4%
Ovin 9/10 6201 days 24%
Anna 10/10 6202 days 24%
Demo 7/10 6209 days 21%
Ted Sebastian 8/10 6209 days 23%
Jessica Jahn 8/10 6211 days 23%
Bernie 10/10 6211 days 24%
Nick 7/10 6211 days 21%
Alexandra Vogeli 9/10 6212 days 24%
Corina 3/10 6216 days 4%
Peter 8/10 6216 days 23%
Tina Daly 9/10 6217 days 24%
Peter Aston 9/10 6217 days 24%
Georgina Mulligan 6/10 6218 days 18%
Ginny 10/10 6222 days 24%
Bethany Webster 8/10 6224 days 23%
Ed 9/10 6234 days 24%
Elle 9/10 6234 days 24%
Issy 9/10 6234 days 24%
Hanna 2/10 6238 days 1%
Maree 9/10 6238 days 24%
Orlaith 7/10 6238 days 21%
Lisa 9/10 6238 days 24%
paulonline 9/10 6239 days 24%
Eric P 5/10 6244 days 14%
Melissa Steedman 10/10 6264 days 24%
Stephanie Jones 9/10 6265 days 24%
Andre Obineche 10/10 6265 days 24%
Laura Sutton 9/10 6265 days 24%
Hayley 8/10 6265 days 23%
Jeroen 9/10 6267 days 24%
Linda Mulryan 9/10 6268 days 24%
Maruja 9/10 6268 days 24%
Heike Julia 8/10 6272 days 23%
Gav 3/10 6272 days 4%
Seldam 7/10 6273 days 21%
Mel 8/10 6277 days 23%
Kay 7/10 6296 days 21%
Gerber Liselotte 8/10 6299 days 23%
Fiona 8/10 6306 days 23%
Abbey 9/10 6309 days 24%
Orla 9/10 6315 days 24%
Willemien 7/10 6317 days 21%
Vern 7/10 6426 days 21%
James 8/10 6426 days 23%
Bridgy 10/10 6514 days 24%
Caroline 8/10 6530 days 23%
Diane 8/10 6531 days 23%
Clive 8/10 6540 days 23%
Jane 8/10 6540 days 23%
Miles 9/10 6540 days 24%
Helen 8/10 6542 days 23%
Matt 7/10 6542 days 21%
Richard 8/10 6542 days 23%
Shin 7/10 6547 days 21%
Sophie 8/10 6547 days 23%
andrew julie 9/10 6548 days 24%
Nancy Bill 9/10 6548 days 24%
LauraMarini 8/10 6549 days 23%
Valerie 9/10 6551 days 24%
Mike Shirley 8/10 6552 days 23%
Fred Highsmith 9/10 6554 days 24%
Svenja 8/10 6554 days 23%
TrineLyst 7/10 6561 days 21%
Sarah 7/10 6561 days 21%
Ed 8/10 6561 days 23%
Elena Babitcheva 9/10 6572 days 24%
Maninder 8/10 6580 days 23%
Katherine 10/10 6581 days 24%
JonathanBayle 10/10 6581 days 24%
Rietveld 8/10 6583 days 23%
Suzy 8/10 6595 days 23%
LeaDeJong 4/10 6599 days 9%
Johanne 3/10 6601 days 4%
johan 5/10 6608 days 14%
ranker_410 10/10 6614 days 24%
Kylie 9/10 6616 days 24%
straw64 4/10 8138 days 9%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pa Tu Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-4.01% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Te Pa Tu Maori Cultural Experience experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Te Pa Tu Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -3.95%
198 -3.97%
199 -3.99%
200 -4.01%
201 -4.03%
202 -4.05%
203 -4.07%

Balancing Adjustment

3.69% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.