Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Te Pā Tū Maori Cultural Experience
Valid Reviews
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.80%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2501 days | 100% |
| Jessica Freeland | 6/10 | 3279 days | 77% |
| Gretha | 10/10 | 3282 days | 89% |
| Bjorn Nielsen | 8/10 | 3282 days | 87% |
| Tome | 8/10 | 3305 days | 85% |
| Pat Dye | 7/10 | 3565 days | 61% |
| Martina Cervenkova | 9/10 | 3603 days | 62% |
| Rachael and Nik | 8/10 | 3612 days | 60% |
| Ebony Reed | 10/10 | 3659 days | 58% |
| Elizabeth Nash | 8/10 | 3660 days | 56% |
| Emma Keegan | 8/10 | 3903 days | 37% |
| Blandine Giusti | 8/10 | 3923 days | 35% |
| Damaris Mayer | 7/10 | 3973 days | 29% |
| Lea Darotchetche | 9/10 | 4189 days | 13% |
| Jean Curry | 9/10 | 4277 days | 6% |
| Sanne Meijer | 8/10 | 4282 days | 6% |
| Laura | 8/10 | 4293 days | 5% |
| Charlotte Casey | 9/10 | 4295 days | 5% |
| Joanna Mulcahy | 7/10 | 4296 days | 4% |
| Libby | 9/10 | 4320 days | 2% |
| Magdalene Zech | 7/10 | 4348 days | 0% |
| Marco Newald | 7/10 | 4348 days | 0% |
| Brian | 8/10 | 4419 days | 39% |
| Silvia-Marie Bront | 10/10 | 4663 days | 40% |
| Bonnie and David Appleby | 9/10 | 4664 days | 40% |
| Selina Lott | 7/10 | 4668 days | 37% |
| Guillot | 8/10 | 4671 days | 39% |
| Kyle Guffei | 10/10 | 4687 days | 40% |
| Jill Fischer | 10/10 | 4692 days | 40% |
| Sascha Warnken | 10/10 | 4723 days | 40% |
| Farrell Burns | 10/10 | 4723 days | 40% |
| Eltel | 10/10 | 4998 days | 40% |
| Be Groen | 6/10 | 5021 days | 34% |
| Steven Hill | 7/10 | 5025 days | 37% |
| Gillian Rowe | 10/10 | 5039 days | 40% |
| Sig Schrattner | 10/10 | 5041 days | 40% |
| Ozgla | 10/10 | 5042 days | 40% |
| Simon Fry | 9/10 | 5043 days | 40% |
| Christian Apfel | 4/10 | 5046 days | 25% |
| Fleur & Nils | 6/10 | 5051 days | 34% |
| David Blundell | 10/10 | 5053 days | 40% |
| Dick van Doorn | 8/10 | 5057 days | 39% |
| Ross Cooke | 10/10 | 5127 days | 40% |
| Eri & Udo Seifert | 8/10 | 5129 days | 39% |
| Willem & Lilian | 4/10 | 5129 days | 25% |
| Andreas & Sonja | 9/10 | 5136 days | 40% |
| JadesWorld | 3/10 | 5150 days | 21% |
| Guult Ryan | 10/10 | 5381 days | 40% |
| Clemens | 8/10 | 5384 days | 39% |
| Peter & Angela Brown | 10/10 | 5385 days | 40% |
| Dave Patterson | 9/10 | 5386 days | 40% |
| Fam de Kruyf | 7/10 | 5392 days | 37% |
| Carolin | 5/10 | 5394 days | 30% |
| Justin Pearce | 8/10 | 5399 days | 39% |
| Ronald Lippett | 8/10 | 5400 days | 39% |
| Nadja | 9/10 | 5410 days | 40% |
| Ann Thompson | 9/10 | 5411 days | 40% |
| F Horrex | 4/10 | 5414 days | 25% |
| Caroline & Jochen | 9/10 | 5415 days | 40% |
| Tanner | 10/10 | 5418 days | 40% |
| J G Groeneveld | 3/10 | 5419 days | 21% |
| Andreas | 9/10 | 5422 days | 40% |
| Michelle Booty | 9/10 | 5422 days | 40% |
| Rosey834 | 10/10 | 5485 days | 40% |
| Papu | 8/10 | 5515 days | 39% |
| Don Keith | 8/10 | 5747 days | 39% |
| Silke Seemann | 8/10 | 5751 days | 39% |
| Tony Killingray | 6/10 | 5763 days | 34% |
| Klass | 9/10 | 5774 days | 40% |
| Daryl Taylor | 8/10 | 5781 days | 39% |
| Peter Ritu | 10/10 | 5794 days | 40% |
| Ann Grandchamp | 10/10 | 5802 days | 40% |
| warrenp | 9/10 | 5835 days | 40% |
| pthreadgood | 8/10 | 5848 days | 39% |
| dirkdev | 9/10 | 5854 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5854 days | 40% |
| Susann Koschmeider | 10/10 | 5854 days | 40% |
| Christine Suess | 7/10 | 5862 days | 37% |
| MV Vroenhoven | 7/10 | 5865 days | 37% |
| Fer Bonsel | 8/10 | 5873 days | 39% |
| KYinNZ | 3/10 | 6003 days | 21% |
| Ingrid Thijssen | 10/10 | 6064 days | 40% |
| LowerD | 8/10 | 6088 days | 39% |
| Robert Wolf | 6/10 | 6090 days | 34% |
| Laura | 8/10 | 6091 days | 39% |
| SBlake | 5/10 | 6099 days | 30% |
| JuergenW | 9/10 | 6101 days | 40% |
| BernardK | 9/10 | 6111 days | 40% |
| david | 9/10 | 6112 days | 40% |
| Anna | 9/10 | 6118 days | 40% |
| Hayley | 10/10 | 6118 days | 40% |
| Abigail | 9/10 | 6118 days | 40% |
| Johannes Kerner | 2/10 | 6125 days | 17% |
| IM | 8/10 | 6126 days | 39% |
| AndyK | 7/10 | 6127 days | 37% |
| SarahK | 7/10 | 6127 days | 37% |
| FrancesG | 5/10 | 6127 days | 30% |
| MartinG | 6/10 | 6127 days | 34% |
| TatiamT | 6/10 | 6127 days | 34% |
| Tom | 8/10 | 6128 days | 39% |
| PellucoFrance | 6/10 | 6128 days | 34% |
| John | 8/10 | 6131 days | 39% |
| KonterR | 5/10 | 6135 days | 30% |
| GH_Herrebrugh | 8/10 | 6135 days | 39% |
| AbigailB | 5/10 | 6139 days | 30% |
| Yunker | 9/10 | 6143 days | 40% |
| Tessa | 10/10 | 6145 days | 40% |
| Marianne | 8/10 | 6145 days | 39% |
| MattEngland | 7/10 | 6149 days | 37% |
| Simon | 10/10 | 6156 days | 40% |
| Hazel | 9/10 | 6156 days | 40% |
| Amy | 10/10 | 6156 days | 40% |
| Hannah | 7/10 | 6158 days | 37% |
| Jasmine | 10/10 | 6160 days | 40% |
| Sarah | 10/10 | 6160 days | 40% |
| Sabrina | 8/10 | 6162 days | 39% |
| Annemyn | 4/10 | 6167 days | 25% |
| Nick & Jess | 10/10 | 6182 days | 40% |
| hanna_and_matt | 10/10 | 6193 days | 40% |
| Zachari | 7/10 | 6199 days | 37% |
| mehunt | 9/10 | 6207 days | 40% |
| Trine | 9/10 | 6213 days | 40% |
| Paula | 9/10 | 6220 days | 40% |
| Lisa | 10/10 | 6226 days | 40% |
| Marie | 9/10 | 6229 days | 40% |
| Ben | 10/10 | 6235 days | 40% |
| Kristina | 7/10 | 6269 days | 37% |
| Chris | 10/10 | 6270 days | 40% |
| Lara | 9/10 | 6272 days | 40% |
| Kay | 10/10 | 6274 days | 40% |
| Niamh | 10/10 | 6281 days | 40% |
| Annabelle | 10/10 | 6304 days | 40% |
| Galen | 3/10 | 6460 days | 21% |
| Ovin | 9/10 | 6470 days | 40% |
| Anna | 10/10 | 6471 days | 40% |
| Demo | 7/10 | 6478 days | 37% |
| Ted Sebastian | 8/10 | 6478 days | 39% |
| Jessica Jahn | 8/10 | 6480 days | 39% |
| Bernie | 10/10 | 6480 days | 40% |
| Nick | 7/10 | 6480 days | 37% |
| Alexandra Vogeli | 9/10 | 6481 days | 40% |
| Corina | 3/10 | 6485 days | 21% |
| Peter | 8/10 | 6485 days | 39% |
| Tina Daly | 9/10 | 6486 days | 40% |
| Peter Aston | 9/10 | 6486 days | 40% |
| Georgina Mulligan | 6/10 | 6487 days | 34% |
| Ginny | 10/10 | 6491 days | 40% |
| Bethany Webster | 8/10 | 6493 days | 39% |
| Ed | 9/10 | 6503 days | 40% |
| Elle | 9/10 | 6503 days | 40% |
| Issy | 9/10 | 6503 days | 40% |
| Hanna | 2/10 | 6507 days | 17% |
| Maree | 9/10 | 6507 days | 40% |
| Orlaith | 7/10 | 6507 days | 37% |
| Lisa | 9/10 | 6507 days | 40% |
| paulonline | 9/10 | 6509 days | 40% |
| Eric P | 5/10 | 6513 days | 30% |
| Melissa Steedman | 10/10 | 6533 days | 40% |
| Stephanie Jones | 9/10 | 6534 days | 40% |
| Andre Obineche | 10/10 | 6534 days | 40% |
| Laura Sutton | 9/10 | 6534 days | 40% |
| Hayley | 8/10 | 6534 days | 39% |
| Jeroen | 9/10 | 6536 days | 40% |
| Linda Mulryan | 9/10 | 6537 days | 40% |
| Maruja | 9/10 | 6537 days | 40% |
| Heike Julia | 8/10 | 6541 days | 39% |
| Gav | 3/10 | 6541 days | 21% |
| Seldam | 7/10 | 6542 days | 37% |
| Mel | 8/10 | 6546 days | 39% |
| Kay | 7/10 | 6565 days | 37% |
| Gerber Liselotte | 8/10 | 6568 days | 39% |
| Fiona | 8/10 | 6575 days | 39% |
| Abbey | 9/10 | 6578 days | 40% |
| Orla | 9/10 | 6584 days | 40% |
| Willemien | 7/10 | 6586 days | 37% |
| Vern | 7/10 | 6696 days | 37% |
| James | 8/10 | 6696 days | 39% |
| Bridgy | 10/10 | 6784 days | 40% |
| Caroline | 8/10 | 6800 days | 39% |
| Diane | 8/10 | 6801 days | 39% |
| Clive | 8/10 | 6810 days | 39% |
| Jane | 8/10 | 6810 days | 39% |
| Miles | 9/10 | 6810 days | 40% |
| Helen | 8/10 | 6812 days | 39% |
| Matt | 7/10 | 6812 days | 37% |
| Richard | 8/10 | 6812 days | 39% |
| Shin | 7/10 | 6817 days | 37% |
| Sophie | 8/10 | 6817 days | 39% |
| andrew julie | 9/10 | 6818 days | 40% |
| Nancy Bill | 9/10 | 6818 days | 40% |
| LauraMarini | 8/10 | 6819 days | 39% |
| Valerie | 9/10 | 6821 days | 40% |
| Mike Shirley | 8/10 | 6822 days | 39% |
| Fred Highsmith | 9/10 | 6824 days | 40% |
| Svenja | 8/10 | 6824 days | 39% |
| TrineLyst | 7/10 | 6831 days | 37% |
| Sarah | 7/10 | 6831 days | 37% |
| Ed | 8/10 | 6831 days | 39% |
| Elena Babitcheva | 9/10 | 6841 days | 40% |
| Maninder | 8/10 | 6849 days | 39% |
| Katherine | 10/10 | 6850 days | 40% |
| JonathanBayle | 10/10 | 6850 days | 40% |
| Rietveld | 8/10 | 6852 days | 39% |
| Suzy | 8/10 | 6864 days | 39% |
| LeaDeJong | 4/10 | 6868 days | 25% |
| Johanne | 3/10 | 6870 days | 21% |
| johan | 5/10 | 6877 days | 30% |
| ranker_410 | 10/10 | 6883 days | 40% |
| Kylie | 9/10 | 6885 days | 40% |
| straw64 | 4/10 | 8407 days | 25% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.68% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.