G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Te Pā Tū Maori Cultural Experience.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
210 Valid Reviews
The Te Pā Tū Maori Cultural Experience experience has a total of 212 reviews. There are 210 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 210 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 44 |
|
21% |
| 9/10 | 54 |
|
26% |
| 8/10 | 53 |
|
25% |
| 7/10 | 27 |
|
13% |
| 6/10 | 9 |
|
4% |
| 5/10 | 7 |
|
3% |
| 4/10 | 7 |
|
3% |
| 3/10 | 7 |
|
3% |
| 2/10 | 2 |
|
1% |
| 1/10 | 0 |
|
0% |
80.05% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience valid reviews is 80.05% and is based on 210 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
189 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 210 valid reviews, the experience has 189 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 189 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 34 |
|
18% |
| 9/10 | 51 |
|
27% |
| 8/10 | 50 |
|
26% |
| 7/10 | 27 |
|
14% |
| 6/10 | 9 |
|
5% |
| 5/10 | 7 |
|
4% |
| 4/10 | 5 |
|
3% |
| 3/10 | 5 |
|
3% |
| 2/10 | 1 |
|
1% |
| 1/10 | 0 |
|
0% |
80.11% Average
The raw data average (mean) for all the Te Pā Tū Maori Cultural Experience face-to-face reviews is 80.11% and is based on 189 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
81.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Gaudenz Schnell | 4/10 | 2508 days | 100% |
| Jessica Freeland | 6/10 | 3287 days | 77% |
| Gretha | 10/10 | 3290 days | 89% |
| Bjorn Nielsen | 8/10 | 3290 days | 87% |
| Tome | 8/10 | 3313 days | 85% |
| Pat Dye | 7/10 | 3573 days | 61% |
| Martina Cervenkova | 9/10 | 3611 days | 62% |
| Rachael and Nik | 8/10 | 3620 days | 60% |
| Ebony Reed | 10/10 | 3666 days | 58% |
| Elizabeth Nash | 8/10 | 3668 days | 56% |
| Emma Keegan | 8/10 | 3910 days | 37% |
| Blandine Giusti | 8/10 | 3931 days | 35% |
| Damaris Mayer | 7/10 | 3981 days | 29% |
| Lea Darotchetche | 9/10 | 4197 days | 13% |
| Jean Curry | 9/10 | 4285 days | 6% |
| Sanne Meijer | 8/10 | 4290 days | 5% |
| Laura | 8/10 | 4301 days | 5% |
| Charlotte Casey | 9/10 | 4303 days | 4% |
| Joanna Mulcahy | 7/10 | 4304 days | 4% |
| Libby | 9/10 | 4328 days | 2% |
| Magdalene Zech | 7/10 | 4356 days | 0% |
| Marco Newald | 7/10 | 4356 days | 0% |
| Brian | 8/10 | 4427 days | 40% |
| Silvia-Marie Bront | 10/10 | 4671 days | 41% |
| Bonnie and David Appleby | 9/10 | 4672 days | 40% |
| Selina Lott | 7/10 | 4676 days | 38% |
| Guillot | 8/10 | 4679 days | 40% |
| Kyle Guffei | 10/10 | 4695 days | 41% |
| Jill Fischer | 10/10 | 4700 days | 41% |
| Sascha Warnken | 10/10 | 4731 days | 41% |
| Farrell Burns | 10/10 | 4731 days | 41% |
| Eltel | 10/10 | 5006 days | 41% |
| Be Groen | 6/10 | 5029 days | 35% |
| Steven Hill | 7/10 | 5033 days | 38% |
| Gillian Rowe | 10/10 | 5047 days | 41% |
| Sig Schrattner | 10/10 | 5049 days | 41% |
| Ozgla | 10/10 | 5050 days | 41% |
| Simon Fry | 9/10 | 5051 days | 40% |
| Christian Apfel | 4/10 | 5054 days | 26% |
| Fleur & Nils | 6/10 | 5059 days | 35% |
| David Blundell | 10/10 | 5061 days | 41% |
| Dick van Doorn | 8/10 | 5065 days | 40% |
| Ross Cooke | 10/10 | 5135 days | 41% |
| Eri & Udo Seifert | 8/10 | 5137 days | 40% |
| Willem & Lilian | 4/10 | 5137 days | 26% |
| Andreas & Sonja | 9/10 | 5144 days | 40% |
| JadesWorld | 3/10 | 5158 days | 21% |
| Guult Ryan | 10/10 | 5389 days | 41% |
| Clemens | 8/10 | 5392 days | 40% |
| Peter & Angela Brown | 10/10 | 5393 days | 41% |
| Dave Patterson | 9/10 | 5394 days | 40% |
| Fam de Kruyf | 7/10 | 5400 days | 38% |
| Carolin | 5/10 | 5402 days | 31% |
| Justin Pearce | 8/10 | 5407 days | 40% |
| Ronald Lippett | 8/10 | 5408 days | 40% |
| Nadja | 9/10 | 5418 days | 40% |
| Ann Thompson | 9/10 | 5419 days | 40% |
| F Horrex | 4/10 | 5422 days | 26% |
| Caroline & Jochen | 9/10 | 5423 days | 40% |
| Tanner | 10/10 | 5426 days | 41% |
| J G Groeneveld | 3/10 | 5427 days | 21% |
| Andreas | 9/10 | 5430 days | 40% |
| Michelle Booty | 9/10 | 5430 days | 40% |
| Rosey834 | 10/10 | 5493 days | 41% |
| Papu | 8/10 | 5523 days | 40% |
| Don Keith | 8/10 | 5755 days | 40% |
| Silke Seemann | 8/10 | 5759 days | 40% |
| Tony Killingray | 6/10 | 5771 days | 35% |
| Klass | 9/10 | 5782 days | 40% |
| Daryl Taylor | 8/10 | 5789 days | 40% |
| Peter Ritu | 10/10 | 5802 days | 41% |
| Ann Grandchamp | 10/10 | 5810 days | 41% |
| warrenp | 9/10 | 5843 days | 40% |
| pthreadgood | 8/10 | 5856 days | 40% |
| dirkdev | 9/10 | 5862 days | 40% |
| Antje & Sascha Häusler | 9/10 | 5862 days | 40% |
| Susann Koschmeider | 10/10 | 5862 days | 41% |
| Christine Suess | 7/10 | 5870 days | 38% |
| MV Vroenhoven | 7/10 | 5873 days | 38% |
| Fer Bonsel | 8/10 | 5881 days | 40% |
| KYinNZ | 3/10 | 6011 days | 21% |
| Ingrid Thijssen | 10/10 | 6072 days | 41% |
| LowerD | 8/10 | 6096 days | 40% |
| Robert Wolf | 6/10 | 6098 days | 35% |
| Laura | 8/10 | 6099 days | 40% |
| SBlake | 5/10 | 6107 days | 31% |
| JuergenW | 9/10 | 6109 days | 40% |
| BernardK | 9/10 | 6119 days | 40% |
| david | 9/10 | 6119 days | 40% |
| Anna | 9/10 | 6126 days | 40% |
| Hayley | 10/10 | 6126 days | 41% |
| Abigail | 9/10 | 6126 days | 40% |
| Johannes Kerner | 2/10 | 6133 days | 18% |
| IM | 8/10 | 6133 days | 40% |
| AndyK | 7/10 | 6135 days | 38% |
| SarahK | 7/10 | 6135 days | 38% |
| FrancesG | 5/10 | 6135 days | 31% |
| MartinG | 6/10 | 6135 days | 35% |
| TatiamT | 6/10 | 6135 days | 35% |
| Tom | 8/10 | 6135 days | 40% |
| PellucoFrance | 6/10 | 6136 days | 35% |
| John | 8/10 | 6138 days | 40% |
| KonterR | 5/10 | 6143 days | 31% |
| GH_Herrebrugh | 8/10 | 6143 days | 40% |
| AbigailB | 5/10 | 6147 days | 31% |
| Yunker | 9/10 | 6150 days | 40% |
| Tessa | 10/10 | 6152 days | 41% |
| Marianne | 8/10 | 6152 days | 40% |
| MattEngland | 7/10 | 6157 days | 38% |
| Simon | 10/10 | 6164 days | 41% |
| Hazel | 9/10 | 6164 days | 40% |
| Amy | 10/10 | 6164 days | 41% |
| Hannah | 7/10 | 6165 days | 38% |
| Jasmine | 10/10 | 6168 days | 41% |
| Sarah | 10/10 | 6168 days | 41% |
| Sabrina | 8/10 | 6170 days | 40% |
| Annemyn | 4/10 | 6174 days | 26% |
| Nick & Jess | 10/10 | 6189 days | 41% |
| hanna_and_matt | 10/10 | 6201 days | 41% |
| Zachari | 7/10 | 6206 days | 38% |
| mehunt | 9/10 | 6214 days | 40% |
| Trine | 9/10 | 6220 days | 40% |
| Paula | 9/10 | 6227 days | 40% |
| Lisa | 10/10 | 6233 days | 41% |
| Marie | 9/10 | 6236 days | 40% |
| Ben | 10/10 | 6242 days | 41% |
| Kristina | 7/10 | 6276 days | 38% |
| Chris | 10/10 | 6277 days | 41% |
| Lara | 9/10 | 6279 days | 40% |
| Kay | 10/10 | 6281 days | 41% |
| Niamh | 10/10 | 6288 days | 41% |
| Annabelle | 10/10 | 6311 days | 41% |
| Galen | 3/10 | 6468 days | 21% |
| Ovin | 9/10 | 6478 days | 40% |
| Anna | 10/10 | 6479 days | 41% |
| Demo | 7/10 | 6486 days | 38% |
| Ted Sebastian | 8/10 | 6486 days | 40% |
| Jessica Jahn | 8/10 | 6488 days | 40% |
| Bernie | 10/10 | 6488 days | 41% |
| Nick | 7/10 | 6488 days | 38% |
| Alexandra Vogeli | 9/10 | 6489 days | 40% |
| Corina | 3/10 | 6493 days | 21% |
| Peter | 8/10 | 6493 days | 40% |
| Tina Daly | 9/10 | 6494 days | 40% |
| Peter Aston | 9/10 | 6494 days | 40% |
| Georgina Mulligan | 6/10 | 6495 days | 35% |
| Ginny | 10/10 | 6499 days | 41% |
| Bethany Webster | 8/10 | 6501 days | 40% |
| Ed | 9/10 | 6511 days | 40% |
| Elle | 9/10 | 6511 days | 40% |
| Issy | 9/10 | 6511 days | 40% |
| Hanna | 2/10 | 6515 days | 18% |
| Maree | 9/10 | 6515 days | 40% |
| Orlaith | 7/10 | 6515 days | 38% |
| Lisa | 9/10 | 6515 days | 40% |
| paulonline | 9/10 | 6517 days | 40% |
| Eric P | 5/10 | 6521 days | 31% |
| Melissa Steedman | 10/10 | 6541 days | 41% |
| Stephanie Jones | 9/10 | 6542 days | 40% |
| Andre Obineche | 10/10 | 6542 days | 41% |
| Laura Sutton | 9/10 | 6542 days | 40% |
| Hayley | 8/10 | 6542 days | 40% |
| Jeroen | 9/10 | 6544 days | 40% |
| Linda Mulryan | 9/10 | 6545 days | 40% |
| Maruja | 9/10 | 6545 days | 40% |
| Heike Julia | 8/10 | 6549 days | 40% |
| Gav | 3/10 | 6549 days | 21% |
| Seldam | 7/10 | 6550 days | 38% |
| Mel | 8/10 | 6554 days | 40% |
| Kay | 7/10 | 6573 days | 38% |
| Gerber Liselotte | 8/10 | 6576 days | 40% |
| Fiona | 8/10 | 6583 days | 40% |
| Abbey | 9/10 | 6586 days | 40% |
| Orla | 9/10 | 6592 days | 40% |
| Willemien | 7/10 | 6594 days | 38% |
| Vern | 7/10 | 6704 days | 38% |
| James | 8/10 | 6704 days | 40% |
| Bridgy | 10/10 | 6792 days | 41% |
| Caroline | 8/10 | 6808 days | 40% |
| Diane | 8/10 | 6809 days | 40% |
| Clive | 8/10 | 6818 days | 40% |
| Jane | 8/10 | 6818 days | 40% |
| Miles | 9/10 | 6818 days | 40% |
| Helen | 8/10 | 6820 days | 40% |
| Matt | 7/10 | 6820 days | 38% |
| Richard | 8/10 | 6820 days | 40% |
| Shin | 7/10 | 6825 days | 38% |
| Sophie | 8/10 | 6825 days | 40% |
| andrew julie | 9/10 | 6826 days | 40% |
| Nancy Bill | 9/10 | 6826 days | 40% |
| LauraMarini | 8/10 | 6827 days | 40% |
| Valerie | 9/10 | 6829 days | 40% |
| Mike Shirley | 8/10 | 6830 days | 40% |
| Fred Highsmith | 9/10 | 6832 days | 40% |
| Svenja | 8/10 | 6832 days | 40% |
| TrineLyst | 7/10 | 6839 days | 38% |
| Sarah | 7/10 | 6839 days | 38% |
| Ed | 8/10 | 6839 days | 40% |
| Elena Babitcheva | 9/10 | 6849 days | 40% |
| Maninder | 8/10 | 6857 days | 40% |
| Katherine | 10/10 | 6858 days | 41% |
| JonathanBayle | 10/10 | 6858 days | 41% |
| Rietveld | 8/10 | 6860 days | 40% |
| Suzy | 8/10 | 6872 days | 40% |
| LeaDeJong | 4/10 | 6876 days | 26% |
| Johanne | 3/10 | 6878 days | 21% |
| johan | 5/10 | 6885 days | 31% |
| ranker_410 | 10/10 | 6891 days | 41% |
| Kylie | 9/10 | 6893 days | 40% |
| straw64 | 4/10 | 8415 days | 26% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Te Pā Tū Maori Cultural Experience experience has plenty of reviews and does not meet the criteria for any adjustment.
-4.06% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Te Pā Tū Maori Cultural Experience experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Te Pā Tū Maori Cultural Experience experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
3.67% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.