Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 214 reviews. There are 200 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
76.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 346 days | 42% |
| Mode are scammers | 6/10 | 406 days | 88% |
| David | 10/10 | 437 days | 100% |
| Junhong | 5/10 | 498 days | 73% |
| Graham | 2/10 | 620 days | 40% |
| David | 1/10 | 802 days | 29% |
| Ruki Eddie | 3/10 | 894 days | 33% |
| Shell G | 9/10 | 954 days | 54% |
| Susan N | 10/10 | 1015 days | 48% |
| Lee MacDonald | 10/10 | 1015 days | 48% |
| Elizabeth S | 10/10 | 1077 days | 41% |
| Deb Weston | 1/10 | 1077 days | 17% |
| Yulene | 10/10 | 1136 days | 36% |
| Joanne Pryor | 10/10 | 1473 days | 14% |
| Arsalan | 1/10 | 1563 days | 4% |
| Ian Viney | 9/10 | 1593 days | 9% |
| Richard Williams | 9/10 | 1593 days | 9% |
| Vicki MacPherson | 10/10 | 1684 days | 7% |
| BWishart | 8/10 | 1838 days | 5% |
| MS | 9/10 | 1838 days | 5% |
| Jon Petrie | 9/10 | 1867 days | 5% |
| John Bassett | 10/10 | 1898 days | 5% |
| Bevan Read | 9/10 | 1898 days | 5% |
| Jenn Howell | 10/10 | 1898 days | 5% |
| Inoke Afeaki | 8/10 | 1898 days | 5% |
| Nigel Topping | 9/10 | 1929 days | 5% |
| Tomoko | 8/10 | 1929 days | 5% |
| LB | 10/10 | 1929 days | 5% |
| Alice | 10/10 | 1929 days | 5% |
| Henrik Gustafsson | 10/10 | 1929 days | 5% |
| Disappointed | 3/10 | 1929 days | 3% |
| Jane | 10/10 | 1929 days | 5% |
| Leisa Ferry | 10/10 | 1959 days | 5% |
| Mike | 8/10 | 1959 days | 5% |
| Frickelo | 10/10 | 1959 days | 5% |
| J Walters | 1/10 | 1990 days | 2% |
| Nienna | 1/10 | 1990 days | 2% |
| Neihana | 1/10 | 2142 days | 2% |
| Keriana | 1/10 | 2142 days | 2% |
| Robyn Cameron | 9/10 | 2173 days | 5% |
| Fil . f | 1/10 | 2204 days | 2% |
| Thilo Koehler | 1/10 | 2232 days | 2% |
| Florian Reindl | 1/10 | 2263 days | 2% |
| KL | 1/10 | 2294 days | 2% |
| Jodi I | 10/10 | 2294 days | 5% |
| David | 10/10 | 2294 days | 5% |
| Mel | 1/10 | 2324 days | 2% |
| Marz Rose Alan | 10/10 | 2384 days | 4% |
| Razz | 8/10 | 2384 days | 4% |
| Michael Roberts | 1/10 | 2446 days | 2% |
| Ian Kennedy | 9/10 | 2446 days | 4% |
| K Watkins | 10/10 | 2476 days | 4% |
| Anna Waiheke | 10/10 | 2538 days | 4% |
| joso | 4/10 | 2597 days | 3% |
| Scott Roger | 10/10 | 2627 days | 4% |
| George Stanley | 10/10 | 2627 days | 4% |
| Jeroen B | 10/10 | 2628 days | 4% |
| Martin Sotola | 10/10 | 2658 days | 4% |
| jadene aranui | 10/10 | 2688 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2688 days | 4% |
| Chaten Garg | 10/10 | 2780 days | 3% |
| Kevin Hughes | 9/10 | 2811 days | 3% |
| Carl Page | 10/10 | 2841 days | 3% |
| andrew riddington | 9/10 | 2841 days | 3% |
| Leena Returns | 10/10 | 2841 days | 3% |
| Sanchita Sachdeva | 10/10 | 2872 days | 3% |
| Craig David | 10/10 | 2872 days | 3% |
| Ronald Jelsma | 10/10 | 2933 days | 3% |
| Kekoa Ledesma | 8/10 | 2961 days | 3% |
| Liezl Vervloet | 10/10 | 2992 days | 3% |
| Kenneth Barlow | 10/10 | 3053 days | 3% |
| Papa Mack | 10/10 | 3084 days | 3% |
| Christine Cole | 10/10 | 3084 days | 3% |
| alexandra lefebvre | 10/10 | 3084 days | 3% |
| Jipsy Jackson | 10/10 | 3145 days | 3% |
| Vanisha Goundar | 10/10 | 3145 days | 3% |
| Zoe Cole | 10/10 | 3176 days | 3% |
| Beth-Anne Bennett | 8/10 | 3206 days | 2% |
| Kyla Tinetti | 9/10 | 3206 days | 3% |
| Debra Panitz | 10/10 | 3206 days | 3% |
| Wayne Parsloe | 10/10 | 3237 days | 2% |
| shirley silby | 10/10 | 3267 days | 2% |
| Bron Bron | 10/10 | 3267 days | 2% |
| Denise Nortier | 10/10 | 3267 days | 2% |
| Gerhard van Emmenes | 10/10 | 3267 days | 2% |
| Torben Rosenberg | 10/10 | 3267 days | 2% |
| Milan Gagic | 10/10 | 3298 days | 2% |
| dave todd | 7/10 | 3298 days | 2% |
| Mario | 10/10 | 3298 days | 2% |
| Tomas Marcusson | 8/10 | 3298 days | 2% |
| Richard Heginbotham | 7/10 | 3327 days | 2% |
| Alex Macdonald | 9/10 | 3327 days | 2% |
| Emma Bennett | 10/10 | 3327 days | 2% |
| Marius | 10/10 | 3327 days | 2% |
| Kevin Bailey | 10/10 | 3327 days | 2% |
| Pierre CHONGUE | 9/10 | 3328 days | 2% |
| Robert Trezise | 9/10 | 3328 days | 2% |
| Dave Cockfoster | 9/10 | 3358 days | 2% |
| Michael Lee | 9/10 | 3358 days | 2% |
| Maggie Burgess | 10/10 | 3358 days | 2% |
| Lynollie Smith | 8/10 | 3358 days | 2% |
| Dodie | 4/10 | 3358 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3358 days | 2% |
| paulmiles | 9/10 | 3358 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3358 days | 2% |
| ALLAN BARCLAY | 10/10 | 3359 days | 2% |
| lesley Drane | 10/10 | 3359 days | 2% |
| Rob Hazelden | 10/10 | 3359 days | 2% |
| Tina West | 10/10 | 3359 days | 2% |
| Catherine Jones | 9/10 | 3389 days | 2% |
| Rogan Mexted | 9/10 | 3389 days | 2% |
| Mikko Puro | 9/10 | 3419 days | 2% |
| Karen | 10/10 | 3419 days | 2% |
| Alex Bleasdale | 9/10 | 3419 days | 2% |
| Ray Strong | 10/10 | 3419 days | 2% |
| Mohit Mehta | 9/10 | 3450 days | 2% |
| C. Whittle | 4/10 | 3450 days | 1% |
| Keith Jones | 10/10 | 3451 days | 2% |
| Jen Boote | 10/10 | 3480 days | 2% |
| Tim Beresford | 8/10 | 3480 days | 2% |
| austraroma | 10/10 | 3511 days | 2% |
| AMRINDER SINGH | 10/10 | 3511 days | 2% |
| K Lee | 10/10 | 3511 days | 2% |
| Melani Mark | 10/10 | 3542 days | 2% |
| Karina Greenall | 10/10 | 3572 days | 2% |
| Cam Frenchy | 10/10 | 3572 days | 2% |
| Dan NIELSEN | 10/10 | 3572 days | 2% |
| Wood Family | 9/10 | 3572 days | 2% |
| Richard Drake | 10/10 | 3603 days | 2% |
| Ruth | 10/10 | 3603 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3603 days | 2% |
| Pranav Pota | 10/10 | 3633 days | 2% |
| rob c | 9/10 | 3633 days | 2% |
| hrhind | 10/10 | 3633 days | 2% |
| Oakley Miller | 10/10 | 3664 days | 2% |
| Mary Halligan | 9/10 | 3664 days | 2% |
| Rakesh Barabari | 10/10 | 3664 days | 2% |
| Richard Thomson | 10/10 | 3664 days | 2% |
| james wightman | 10/10 | 3664 days | 2% |
| Jean Capron | 10/10 | 3664 days | 2% |
| Adam | 10/10 | 3692 days | 1% |
| Rhonda steel | 10/10 | 3692 days | 1% |
| Peter Utting | 10/10 | 3692 days | 1% |
| Susan Chambers | 9/10 | 3692 days | 1% |
| Linda Johnstone | 10/10 | 3692 days | 1% |
| Karen Petersen | 10/10 | 3692 days | 1% |
| Michael Sutton | 10/10 | 3723 days | 1% |
| Jo Leo | 9/10 | 3723 days | 1% |
| Jen Turinui | 10/10 | 3723 days | 1% |
| Cheung Laikum | 10/10 | 3723 days | 1% |
| George Cowan | 10/10 | 3723 days | 1% |
| Gwatkin Ratnam | 10/10 | 3723 days | 1% |
| Susan | 10/10 | 3723 days | 1% |
| Sharon Ashby | 10/10 | 3723 days | 1% |
| sandeep singh | 10/10 | 3723 days | 1% |
| alisa taualofa | 10/10 | 3723 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 3723 days | 1% |
| Seini Ahoafi | 10/10 | 3723 days | 1% |
| nicole ramsey | 10/10 | 3723 days | 1% |
| Caroline Mayo | 10/10 | 3724 days | 1% |
| Hannes Danzl | 10/10 | 3754 days | 1% |
| Winzhi Loh | 10/10 | 3754 days | 1% |
| peterferry | 9/10 | 3754 days | 1% |
| Vad Boz | 10/10 | 3754 days | 1% |
| Karen | 10/10 | 3754 days | 1% |
| Cameron Spence | 10/10 | 3754 days | 1% |
| whitney girard | 10/10 | 3754 days | 1% |
| Jason Xie | 10/10 | 3784 days | 1% |
| funcowt | 10/10 | 3784 days | 1% |
| Andy Garner | 10/10 | 3784 days | 1% |
| Margie Jacobs | 10/10 | 3784 days | 1% |
| Carolyne Schwenke | 10/10 | 3784 days | 1% |
| Rob Geayley | 10/10 | 3784 days | 1% |
| ranginoomaara1670875 | 10/10 | 3784 days | 1% |
| Rebecca Meffin | 10/10 | 3784 days | 1% |
| Ants Kenneth | 9/10 | 3815 days | 1% |
| C Smith | 9/10 | 3815 days | 1% |
| Chris Mitchell | 10/10 | 3815 days | 1% |
| Dale | 10/10 | 3815 days | 1% |
| Patrick Repping | 10/10 | 3815 days | 1% |
| Steven Cofman | 10/10 | 3815 days | 1% |
| marisa liberato | 10/10 | 3815 days | 1% |
| Vaibs K | 10/10 | 3815 days | 1% |
| Karen Dugdale | 10/10 | 3845 days | 1% |
| Nicola Dawson | 10/10 | 3845 days | 1% |
| Dave Brash | 10/10 | 3845 days | 1% |
| SFh | 10/10 | 3876 days | 1% |
| Vivian Yin | 10/10 | 3907 days | 1% |
| Cora Colquhoun | 10/10 | 3907 days | 1% |
| Norman | 10/10 | 4030 days | 1% |
| Taase Falanaipupu | 10/10 | 4088 days | 1% |
| J F | 10/10 | 4088 days | 1% |
| ANNIE KOLIO | 10/10 | 4088 days | 1% |
| Bernie Law | 10/10 | 4210 days | 0% |
| hophop | 1/10 | 4333 days | 0% |
| LUI Malaysia | 10/10 | 4454 days | 1% |
| W_Cameron | 10/10 | 4606 days | 1% |
| Lena | 9/10 | 5572 days | 1% |
| Dave | 10/10 | 5824 days | 1% |
| Andria Davis | 10/10 | 5853 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.01% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 57 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.95% |
| 198 | -3.97% |
| 199 | -3.99% |
| 200 | -4.01% |
| 201 | -4.03% |
| 202 | -4.05% |
| 203 | -4.07% |
| … | … |
Balancing Adjustment
7.06% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.