Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
200 Valid Reviews
The Mode Rentals experience has a total of 211 reviews. There are 200 valid reviews that are included when calculating the ranking score and 11 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 200 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 200 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
66% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
1% |
| 5/10 | 1 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
1% |
| 1/10 | 15 |
|
8% |
87.70% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.70% and is based on 200 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
77.53%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kyle | 1/10 | 234 days | 42% |
| Mode are scammers | 6/10 | 294 days | 87% |
| David | 10/10 | 325 days | 100% |
| Junhong | 5/10 | 386 days | 74% |
| Graham | 2/10 | 509 days | 41% |
| David | 1/10 | 690 days | 31% |
| Ruki Eddie | 3/10 | 782 days | 38% |
| Shell G | 9/10 | 843 days | 63% |
| Susan N | 10/10 | 904 days | 57% |
| Lee MacDonald | 10/10 | 904 days | 57% |
| Elizabeth S | 10/10 | 965 days | 50% |
| Deb Weston | 1/10 | 965 days | 20% |
| Yulene | 10/10 | 1024 days | 44% |
| Joanne Pryor | 10/10 | 1361 days | 18% |
| Arsalan | 1/10 | 1451 days | 6% |
| Ian Viney | 9/10 | 1481 days | 12% |
| Richard Williams | 9/10 | 1481 days | 12% |
| Vicki MacPherson | 10/10 | 1573 days | 9% |
| BWishart | 8/10 | 1726 days | 6% |
| MS | 9/10 | 1726 days | 6% |
| Jon Petrie | 9/10 | 1755 days | 5% |
| John Bassett | 10/10 | 1786 days | 5% |
| Bevan Read | 9/10 | 1786 days | 5% |
| Jenn Howell | 10/10 | 1786 days | 5% |
| Inoke Afeaki | 8/10 | 1786 days | 5% |
| Nigel Topping | 9/10 | 1817 days | 5% |
| Tomoko | 8/10 | 1817 days | 5% |
| LB | 10/10 | 1817 days | 5% |
| Alice | 10/10 | 1817 days | 5% |
| Henrik Gustafsson | 10/10 | 1817 days | 5% |
| Disappointed | 3/10 | 1817 days | 3% |
| Jane | 10/10 | 1817 days | 5% |
| Leisa Ferry | 10/10 | 1847 days | 5% |
| Mike | 8/10 | 1847 days | 5% |
| Frickelo | 10/10 | 1847 days | 5% |
| J Walters | 1/10 | 1878 days | 2% |
| Nienna | 1/10 | 1878 days | 2% |
| Neihana | 1/10 | 2031 days | 2% |
| Keriana | 1/10 | 2031 days | 2% |
| Robyn Cameron | 9/10 | 2061 days | 5% |
| Fil . f | 1/10 | 2092 days | 2% |
| Thilo Koehler | 1/10 | 2120 days | 2% |
| Florian Reindl | 1/10 | 2151 days | 2% |
| KL | 1/10 | 2182 days | 2% |
| Jodi I | 10/10 | 2182 days | 5% |
| David | 10/10 | 2182 days | 5% |
| Mel | 1/10 | 2212 days | 2% |
| Marz Rose Alan | 10/10 | 2273 days | 4% |
| Razz | 8/10 | 2273 days | 4% |
| Michael Roberts | 1/10 | 2335 days | 2% |
| Ian Kennedy | 9/10 | 2335 days | 4% |
| K Watkins | 10/10 | 2365 days | 4% |
| Anna Waiheke | 10/10 | 2426 days | 4% |
| joso | 4/10 | 2485 days | 3% |
| Scott Roger | 10/10 | 2516 days | 4% |
| George Stanley | 10/10 | 2516 days | 4% |
| Jeroen B | 10/10 | 2516 days | 4% |
| Martin Sotola | 10/10 | 2547 days | 4% |
| jadene aranui | 10/10 | 2577 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2577 days | 4% |
| Chaten Garg | 10/10 | 2669 days | 3% |
| Kevin Hughes | 9/10 | 2700 days | 3% |
| Carl Page | 10/10 | 2730 days | 3% |
| andrew riddington | 9/10 | 2730 days | 3% |
| Leena Returns | 10/10 | 2730 days | 3% |
| Sanchita Sachdeva | 10/10 | 2761 days | 3% |
| Craig David | 10/10 | 2761 days | 3% |
| Ronald Jelsma | 10/10 | 2822 days | 3% |
| Kekoa Ledesma | 8/10 | 2850 days | 3% |
| Liezl Vervloet | 10/10 | 2881 days | 3% |
| Kenneth Barlow | 10/10 | 2942 days | 3% |
| Papa Mack | 10/10 | 2973 days | 3% |
| Christine Cole | 10/10 | 2973 days | 3% |
| alexandra lefebvre | 10/10 | 2973 days | 3% |
| Jipsy Jackson | 10/10 | 3034 days | 3% |
| Vanisha Goundar | 10/10 | 3034 days | 3% |
| Zoe Cole | 10/10 | 3065 days | 3% |
| Beth-Anne Bennett | 8/10 | 3095 days | 3% |
| Kyla Tinetti | 9/10 | 3095 days | 3% |
| Debra Panitz | 10/10 | 3095 days | 3% |
| Wayne Parsloe | 10/10 | 3126 days | 3% |
| shirley silby | 10/10 | 3156 days | 2% |
| Bron Bron | 10/10 | 3156 days | 2% |
| Denise Nortier | 10/10 | 3156 days | 2% |
| Gerhard van Emmenes | 10/10 | 3156 days | 2% |
| Torben Rosenberg | 10/10 | 3156 days | 2% |
| Milan Gagic | 10/10 | 3187 days | 2% |
| dave todd | 7/10 | 3187 days | 2% |
| Mario | 10/10 | 3187 days | 2% |
| Tomas Marcusson | 8/10 | 3187 days | 2% |
| Richard Heginbotham | 7/10 | 3216 days | 2% |
| Alex Macdonald | 9/10 | 3216 days | 2% |
| Emma Bennett | 10/10 | 3216 days | 2% |
| Marius | 10/10 | 3216 days | 2% |
| Kevin Bailey | 10/10 | 3216 days | 2% |
| Pierre CHONGUE | 9/10 | 3216 days | 2% |
| Robert Trezise | 9/10 | 3216 days | 2% |
| Dave Cockfoster | 9/10 | 3247 days | 2% |
| Michael Lee | 9/10 | 3247 days | 2% |
| Maggie Burgess | 10/10 | 3247 days | 2% |
| Lynollie Smith | 8/10 | 3247 days | 2% |
| Dodie | 4/10 | 3247 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3247 days | 2% |
| paulmiles | 9/10 | 3247 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3247 days | 2% |
| ALLAN BARCLAY | 10/10 | 3247 days | 2% |
| lesley Drane | 10/10 | 3247 days | 2% |
| Rob Hazelden | 10/10 | 3247 days | 2% |
| Tina West | 10/10 | 3247 days | 2% |
| Catherine Jones | 9/10 | 3278 days | 2% |
| Rogan Mexted | 9/10 | 3278 days | 2% |
| Mikko Puro | 9/10 | 3308 days | 2% |
| Karen | 10/10 | 3308 days | 2% |
| Alex Bleasdale | 9/10 | 3308 days | 2% |
| Ray Strong | 10/10 | 3308 days | 2% |
| Mohit Mehta | 9/10 | 3339 days | 2% |
| C. Whittle | 4/10 | 3339 days | 1% |
| Keith Jones | 10/10 | 3339 days | 2% |
| Jen Boote | 10/10 | 3369 days | 2% |
| Tim Beresford | 8/10 | 3369 days | 2% |
| austraroma | 10/10 | 3400 days | 2% |
| AMRINDER SINGH | 10/10 | 3400 days | 2% |
| K Lee | 10/10 | 3400 days | 2% |
| Melani Mark | 10/10 | 3431 days | 2% |
| Karina Greenall | 10/10 | 3461 days | 2% |
| Cam Frenchy | 10/10 | 3461 days | 2% |
| Dan NIELSEN | 10/10 | 3461 days | 2% |
| Wood Family | 9/10 | 3461 days | 2% |
| Richard Drake | 10/10 | 3492 days | 2% |
| Ruth | 10/10 | 3492 days | 2% |
| Sivoki Nofoakifolau | 10/10 | 3492 days | 2% |
| Pranav Pota | 10/10 | 3522 days | 2% |
| rob c | 9/10 | 3522 days | 2% |
| hrhind | 10/10 | 3522 days | 2% |
| Oakley Miller | 10/10 | 3553 days | 2% |
| Mary Halligan | 9/10 | 3553 days | 2% |
| Rakesh Barabari | 10/10 | 3553 days | 2% |
| Richard Thomson | 10/10 | 3553 days | 2% |
| james wightman | 10/10 | 3553 days | 2% |
| Jean Capron | 10/10 | 3553 days | 2% |
| Adam | 10/10 | 3581 days | 2% |
| Rhonda steel | 10/10 | 3581 days | 2% |
| Peter Utting | 10/10 | 3581 days | 2% |
| Susan Chambers | 9/10 | 3581 days | 2% |
| Linda Johnstone | 10/10 | 3581 days | 2% |
| Karen Petersen | 10/10 | 3581 days | 2% |
| Michael Sutton | 10/10 | 3612 days | 2% |
| Jo Leo | 9/10 | 3612 days | 2% |
| Jen Turinui | 10/10 | 3612 days | 2% |
| Cheung Laikum | 10/10 | 3612 days | 2% |
| George Cowan | 10/10 | 3612 days | 2% |
| Gwatkin Ratnam | 10/10 | 3612 days | 2% |
| Susan | 10/10 | 3612 days | 2% |
| Sharon Ashby | 10/10 | 3612 days | 2% |
| sandeep singh | 10/10 | 3612 days | 2% |
| alisa taualofa | 10/10 | 3612 days | 2% |
| Sigurgeir Thoroddsen | 10/10 | 3612 days | 2% |
| Seini Ahoafi | 10/10 | 3612 days | 2% |
| nicole ramsey | 10/10 | 3612 days | 2% |
| Caroline Mayo | 10/10 | 3612 days | 2% |
| Hannes Danzl | 10/10 | 3643 days | 1% |
| Winzhi Loh | 10/10 | 3643 days | 1% |
| peterferry | 9/10 | 3643 days | 1% |
| Vad Boz | 10/10 | 3643 days | 1% |
| Karen | 10/10 | 3643 days | 1% |
| Cameron Spence | 10/10 | 3643 days | 1% |
| whitney girard | 10/10 | 3643 days | 1% |
| Jason Xie | 10/10 | 3673 days | 1% |
| funcowt | 10/10 | 3673 days | 1% |
| Andy Garner | 10/10 | 3673 days | 1% |
| Margie Jacobs | 10/10 | 3673 days | 1% |
| Carolyne Schwenke | 10/10 | 3673 days | 1% |
| Rob Geayley | 10/10 | 3673 days | 1% |
| ranginoomaara1670875 | 10/10 | 3673 days | 1% |
| Rebecca Meffin | 10/10 | 3673 days | 1% |
| Ants Kenneth | 9/10 | 3704 days | 1% |
| C Smith | 9/10 | 3704 days | 1% |
| Chris Mitchell | 10/10 | 3704 days | 1% |
| Dale | 10/10 | 3704 days | 1% |
| Patrick Repping | 10/10 | 3704 days | 1% |
| Steven Cofman | 10/10 | 3704 days | 1% |
| marisa liberato | 10/10 | 3704 days | 1% |
| Vaibs K | 10/10 | 3704 days | 1% |
| Karen Dugdale | 10/10 | 3734 days | 1% |
| Nicola Dawson | 10/10 | 3734 days | 1% |
| Dave Brash | 10/10 | 3734 days | 1% |
| SFh | 10/10 | 3765 days | 1% |
| Vivian Yin | 10/10 | 3796 days | 1% |
| Cora Colquhoun | 10/10 | 3796 days | 1% |
| Norman | 10/10 | 3918 days | 1% |
| Taase Falanaipupu | 10/10 | 3977 days | 1% |
| J F | 10/10 | 3977 days | 1% |
| ANNIE KOLIO | 10/10 | 3977 days | 1% |
| Bernie Law | 10/10 | 4099 days | 1% |
| hophop | 1/10 | 4222 days | 0% |
| LUI Malaysia | 10/10 | 4342 days | 0% |
| W_Cameron | 10/10 | 4495 days | 1% |
| Lena | 9/10 | 5460 days | 1% |
| Dave | 10/10 | 5712 days | 1% |
| Andria Davis | 10/10 | 5741 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
6.74% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.