Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mode Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mode Rentals
Valid Reviews
201 Valid Reviews
The Mode Rentals experience has a total of 215 reviews. There are 201 valid reviews that are included when calculating the ranking score and 14 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 201 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 201 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 131 |
|
65% |
| 9/10 | 32 |
|
16% |
| 8/10 | 12 |
|
6% |
| 7/10 | 2 |
|
1% |
| 6/10 | 1 |
|
0% |
| 5/10 | 1 |
|
0% |
| 4/10 | 3 |
|
1% |
| 3/10 | 2 |
|
1% |
| 2/10 | 1 |
|
0% |
| 1/10 | 16 |
|
8% |
87.31% Average
The raw data average (mean) for all the Mode Rentals valid reviews is 87.31% and is based on 201 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
72.61%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Sheryl | 1/10 | 231 days | 54% |
| Kyle | 1/10 | 596 days | 44% |
| Mode are scammers | 6/10 | 656 days | 89% |
| David | 10/10 | 687 days | 100% |
| Junhong | 5/10 | 748 days | 71% |
| Graham | 2/10 | 871 days | 35% |
| David | 1/10 | 1052 days | 22% |
| Ruki Eddie | 3/10 | 1144 days | 23% |
| Shell G | 9/10 | 1205 days | 36% |
| Susan N | 10/10 | 1266 days | 31% |
| Lee MacDonald | 10/10 | 1266 days | 31% |
| Elizabeth S | 10/10 | 1327 days | 26% |
| Deb Weston | 1/10 | 1327 days | 11% |
| Yulene | 10/10 | 1386 days | 22% |
| Joanne Pryor | 10/10 | 1723 days | 8% |
| Arsalan | 1/10 | 1813 days | 3% |
| Ian Viney | 9/10 | 1843 days | 7% |
| Richard Williams | 9/10 | 1843 days | 7% |
| Vicki MacPherson | 10/10 | 1935 days | 6% |
| BWishart | 8/10 | 2088 days | 6% |
| MS | 9/10 | 2088 days | 6% |
| Jon Petrie | 9/10 | 2117 days | 6% |
| John Bassett | 10/10 | 2148 days | 6% |
| Bevan Read | 9/10 | 2148 days | 6% |
| Jenn Howell | 10/10 | 2148 days | 6% |
| Inoke Afeaki | 8/10 | 2148 days | 6% |
| Nigel Topping | 9/10 | 2179 days | 6% |
| Tomoko | 8/10 | 2179 days | 6% |
| LB | 10/10 | 2179 days | 6% |
| Alice | 10/10 | 2179 days | 6% |
| Henrik Gustafsson | 10/10 | 2179 days | 6% |
| Disappointed | 3/10 | 2179 days | 3% |
| Jane | 10/10 | 2179 days | 6% |
| Leisa Ferry | 10/10 | 2209 days | 6% |
| Mike | 8/10 | 2209 days | 6% |
| Frickelo | 10/10 | 2209 days | 6% |
| J Walters | 1/10 | 2240 days | 2% |
| Nienna | 1/10 | 2240 days | 2% |
| Neihana | 1/10 | 2393 days | 2% |
| Keriana | 1/10 | 2393 days | 2% |
| Robyn Cameron | 9/10 | 2423 days | 5% |
| Fil . f | 1/10 | 2454 days | 2% |
| Thilo Koehler | 1/10 | 2482 days | 2% |
| Florian Reindl | 1/10 | 2513 days | 2% |
| KL | 1/10 | 2544 days | 2% |
| Jodi I | 10/10 | 2544 days | 5% |
| David | 10/10 | 2544 days | 5% |
| Mel | 1/10 | 2574 days | 2% |
| Marz Rose Alan | 10/10 | 2635 days | 5% |
| Razz | 8/10 | 2635 days | 4% |
| Michael Roberts | 1/10 | 2697 days | 2% |
| Ian Kennedy | 9/10 | 2697 days | 4% |
| K Watkins | 10/10 | 2727 days | 4% |
| Anna Waiheke | 10/10 | 2788 days | 4% |
| joso | 4/10 | 2847 days | 3% |
| Scott Roger | 10/10 | 2878 days | 4% |
| George Stanley | 10/10 | 2878 days | 4% |
| Jeroen B | 10/10 | 2878 days | 4% |
| Martin Sotola | 10/10 | 2909 days | 4% |
| jadene aranui | 10/10 | 2939 days | 4% |
| Cindy Teghtmeyer | 8/10 | 2939 days | 4% |
| Chaten Garg | 10/10 | 3031 days | 4% |
| Kevin Hughes | 9/10 | 3062 days | 3% |
| Carl Page | 10/10 | 3092 days | 3% |
| andrew riddington | 9/10 | 3092 days | 3% |
| Leena Returns | 10/10 | 3092 days | 3% |
| Sanchita Sachdeva | 10/10 | 3123 days | 3% |
| Craig David | 10/10 | 3123 days | 3% |
| Ronald Jelsma | 10/10 | 3184 days | 3% |
| Kekoa Ledesma | 8/10 | 3212 days | 3% |
| Liezl Vervloet | 10/10 | 3243 days | 3% |
| Kenneth Barlow | 10/10 | 3304 days | 3% |
| Papa Mack | 10/10 | 3335 days | 3% |
| Christine Cole | 10/10 | 3335 days | 3% |
| alexandra lefebvre | 10/10 | 3335 days | 3% |
| Jipsy Jackson | 10/10 | 3396 days | 3% |
| Vanisha Goundar | 10/10 | 3396 days | 3% |
| Zoe Cole | 10/10 | 3427 days | 2% |
| Beth-Anne Bennett | 8/10 | 3457 days | 2% |
| Kyla Tinetti | 9/10 | 3457 days | 2% |
| Debra Panitz | 10/10 | 3457 days | 2% |
| Wayne Parsloe | 10/10 | 3488 days | 2% |
| shirley silby | 10/10 | 3518 days | 2% |
| Bron Bron | 10/10 | 3518 days | 2% |
| Denise Nortier | 10/10 | 3518 days | 2% |
| Gerhard van Emmenes | 10/10 | 3518 days | 2% |
| Torben Rosenberg | 10/10 | 3518 days | 2% |
| Milan Gagic | 10/10 | 3549 days | 2% |
| dave todd | 7/10 | 3549 days | 2% |
| Mario | 10/10 | 3549 days | 2% |
| Tomas Marcusson | 8/10 | 3549 days | 2% |
| Richard Heginbotham | 7/10 | 3578 days | 2% |
| Alex Macdonald | 9/10 | 3578 days | 2% |
| Emma Bennett | 10/10 | 3578 days | 2% |
| Marius | 10/10 | 3578 days | 2% |
| Kevin Bailey | 10/10 | 3578 days | 2% |
| Pierre CHONGUE | 9/10 | 3578 days | 2% |
| Robert Trezise | 9/10 | 3578 days | 2% |
| Dave Cockfoster | 9/10 | 3609 days | 2% |
| Michael Lee | 9/10 | 3609 days | 2% |
| Maggie Burgess | 10/10 | 3609 days | 2% |
| Lynollie Smith | 8/10 | 3609 days | 2% |
| Dodie | 4/10 | 3609 days | 1% |
| Ron&Ma Nicholls | 10/10 | 3609 days | 2% |
| paulmiles | 9/10 | 3609 days | 2% |
| Mark & Leigh Figgitt | 8/10 | 3609 days | 2% |
| ALLAN BARCLAY | 10/10 | 3609 days | 2% |
| lesley Drane | 10/10 | 3609 days | 2% |
| Rob Hazelden | 10/10 | 3609 days | 2% |
| Tina West | 10/10 | 3609 days | 2% |
| Catherine Jones | 9/10 | 3640 days | 2% |
| Rogan Mexted | 9/10 | 3640 days | 2% |
| Mikko Puro | 9/10 | 3670 days | 2% |
| Karen | 10/10 | 3670 days | 2% |
| Alex Bleasdale | 9/10 | 3670 days | 2% |
| Ray Strong | 10/10 | 3670 days | 2% |
| Mohit Mehta | 9/10 | 3701 days | 2% |
| C. Whittle | 4/10 | 3701 days | 1% |
| Keith Jones | 10/10 | 3701 days | 2% |
| Jen Boote | 10/10 | 3731 days | 2% |
| Tim Beresford | 8/10 | 3731 days | 2% |
| austraroma | 10/10 | 3762 days | 2% |
| AMRINDER SINGH | 10/10 | 3762 days | 2% |
| K Lee | 10/10 | 3762 days | 2% |
| Melani Mark | 10/10 | 3793 days | 1% |
| Karina Greenall | 10/10 | 3823 days | 1% |
| Cam Frenchy | 10/10 | 3823 days | 1% |
| Dan NIELSEN | 10/10 | 3823 days | 1% |
| Wood Family | 9/10 | 3823 days | 1% |
| Richard Drake | 10/10 | 3854 days | 1% |
| Ruth | 10/10 | 3854 days | 1% |
| Sivoki Nofoakifolau | 10/10 | 3854 days | 1% |
| Pranav Pota | 10/10 | 3884 days | 1% |
| rob c | 9/10 | 3884 days | 1% |
| hrhind | 10/10 | 3884 days | 1% |
| Oakley Miller | 10/10 | 3915 days | 1% |
| Mary Halligan | 9/10 | 3915 days | 1% |
| Rakesh Barabari | 10/10 | 3915 days | 1% |
| Richard Thomson | 10/10 | 3915 days | 1% |
| james wightman | 10/10 | 3915 days | 1% |
| Jean Capron | 10/10 | 3915 days | 1% |
| Adam | 10/10 | 3943 days | 1% |
| Rhonda steel | 10/10 | 3943 days | 1% |
| Peter Utting | 10/10 | 3943 days | 1% |
| Susan Chambers | 9/10 | 3943 days | 1% |
| Linda Johnstone | 10/10 | 3943 days | 1% |
| Karen Petersen | 10/10 | 3943 days | 1% |
| Michael Sutton | 10/10 | 3974 days | 1% |
| Jo Leo | 9/10 | 3974 days | 1% |
| Jen Turinui | 10/10 | 3974 days | 1% |
| Cheung Laikum | 10/10 | 3974 days | 1% |
| George Cowan | 10/10 | 3974 days | 1% |
| Gwatkin Ratnam | 10/10 | 3974 days | 1% |
| Susan | 10/10 | 3974 days | 1% |
| Sharon Ashby | 10/10 | 3974 days | 1% |
| sandeep singh | 10/10 | 3974 days | 1% |
| alisa taualofa | 10/10 | 3974 days | 1% |
| Sigurgeir Thoroddsen | 10/10 | 3974 days | 1% |
| Seini Ahoafi | 10/10 | 3974 days | 1% |
| nicole ramsey | 10/10 | 3974 days | 1% |
| Caroline Mayo | 10/10 | 3974 days | 1% |
| Hannes Danzl | 10/10 | 4005 days | 1% |
| Winzhi Loh | 10/10 | 4005 days | 1% |
| peterferry | 9/10 | 4005 days | 1% |
| Vad Boz | 10/10 | 4005 days | 1% |
| Karen | 10/10 | 4005 days | 1% |
| Cameron Spence | 10/10 | 4005 days | 1% |
| whitney girard | 10/10 | 4005 days | 1% |
| Jason Xie | 10/10 | 4035 days | 1% |
| funcowt | 10/10 | 4035 days | 1% |
| Andy Garner | 10/10 | 4035 days | 1% |
| Margie Jacobs | 10/10 | 4035 days | 1% |
| Carolyne Schwenke | 10/10 | 4035 days | 1% |
| Rob Geayley | 10/10 | 4035 days | 1% |
| ranginoomaara1670875 | 10/10 | 4035 days | 1% |
| Rebecca Meffin | 10/10 | 4035 days | 1% |
| Ants Kenneth | 9/10 | 4066 days | 1% |
| C Smith | 9/10 | 4066 days | 1% |
| Chris Mitchell | 10/10 | 4066 days | 1% |
| Dale | 10/10 | 4066 days | 1% |
| Patrick Repping | 10/10 | 4066 days | 1% |
| Steven Cofman | 10/10 | 4066 days | 1% |
| marisa liberato | 10/10 | 4066 days | 1% |
| Vaibs K | 10/10 | 4066 days | 1% |
| Karen Dugdale | 10/10 | 4096 days | 1% |
| Nicola Dawson | 10/10 | 4096 days | 1% |
| Dave Brash | 10/10 | 4096 days | 1% |
| SFh | 10/10 | 4127 days | 1% |
| Vivian Yin | 10/10 | 4158 days | 0% |
| Cora Colquhoun | 10/10 | 4158 days | 0% |
| Norman | 10/10 | 4280 days | 0% |
| Taase Falanaipupu | 10/10 | 4339 days | 0% |
| J F | 10/10 | 4339 days | 0% |
| ANNIE KOLIO | 10/10 | 4339 days | 0% |
| Bernie Law | 10/10 | 4461 days | 1% |
| hophop | 1/10 | 4584 days | 0% |
| LUI Malaysia | 10/10 | 4704 days | 1% |
| W_Cameron | 10/10 | 4857 days | 1% |
| Lena | 9/10 | 5822 days | 1% |
| Dave | 10/10 | 6074 days | 1% |
| Andria Davis | 10/10 | 6103 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Mode Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.03% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 44 days. The Mode Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Mode Rentals experience has been adjusted for 101 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 98 | -1.97% |
| 99 | -1.99% |
| 100 | -2.01% |
| 101 | -2.03% |
| 102 | -2.05% |
| 103 | -2.07% |
| 104 | -2.09% |
| … | … |
Balancing Adjustment
8.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.