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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.60%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1742 days 100%
C & A Betts 10/10 1770 days 96%
Joy 10/10 1955 days 88%
Julie Ng 10/10 1955 days 88%
David Jones 10/10 1986 days 87%
Leandro Haedo 10/10 1986 days 87%
Amanda Lawson 10/10 1986 days 87%
Ken Clearwater 10/10 1986 days 87%
Jennifer Bixby 10/10 2107 days 82%
Michiel Jelijs 10/10 2108 days 82%
Jamie Carey 10/10 2108 days 82%
Robert Schwall 10/10 2108 days 82%
Nicky Bromhall 9/10 2136 days 81%
Timthang 9/10 2136 days 81%
Pastore pierrick 9/10 2167 days 79%
Chiara Rossi 9/10 2167 days 79%
Chiara Rossi 9/10 2167 days 79%
Mike Bromfield 9/10 2167 days 79%
Daniel Lamere 10/10 2168 days 80%
NICHOLAS JEUNE 10/10 2168 days 80%
Matthias Van de veire 9/10 2168 days 79%
neil dougall 10/10 2168 days 80%
Tracey Armstrong 9/10 2168 days 79%
Maria Sainis 10/10 2168 days 80%
Christine Wegener 10/10 2198 days 79%
Olli Jääsaari 9/10 2198 days 78%
JACKIE EHRHARDT 10/10 2199 days 79%
Mandy Chee 6/10 2228 days 67%
lainie epstein 8/10 2228 days 76%
John van Herk 10/10 2228 days 78%
Bernard 9/10 2229 days 77%
Paul Russell 10/10 2259 days 77%
Sara Jensen 10/10 2259 days 77%
Stella Wilson 10/10 2259 days 77%
Dennis Rijbroek 9/10 2289 days 75%
Linda Gallagher 10/10 2290 days 76%
Marco Moreira 9/10 2320 days 74%
Happy camper 10/10 2321 days 75%
Jan Grävemeyer 9/10 2351 days 73%
Graça Roquette 10/10 2382 days 72%
Danny Mao 10/10 2382 days 72%
Chloe Bullock 10/10 2382 days 72%
Kate Tipton 10/10 2412 days 71%
Savilla Manuel 10/10 2413 days 71%
Olivier Gergaud 10/10 2442 days 70%
sheena tan 8/10 2443 days 69%
Christine Pooley 10/10 2443 days 70%
Alisa Failor 10/10 2443 days 70%
Aimee Spevak 10/10 2473 days 69%
Winston Bell 10/10 2473 days 69%
Irene Weinkogl 8/10 2473 days 68%
Cory 10/10 2474 days 69%
Tony O’Neill 9/10 2474 days 68%
Jim Lundy and Sherryl Livingston 10/10 2474 days 69%
paul engerand 10/10 2474 days 69%
Paul Smith 10/10 2474 days 69%
Tobias Geiger 8/10 2501 days 67%
Pierre Lemaistre 9/10 2501 days 67%
Melanie Berger 8/10 2501 days 67%
Georges BOUDIN 9/10 2501 days 67%
Tami Bass 10/10 2501 days 68%
Jonathan Taverner 10/10 2501 days 68%
Joanne Enders 10/10 2502 days 68%
Theo Stockmann 10/10 2502 days 68%
agnes janszen 10/10 2532 days 67%
Claire Cherrington 10/10 2532 days 67%
Maria van Loon 10/10 2532 days 67%
Jackie Sue 10/10 2533 days 67%
Alexandra Brown 10/10 2533 days 67%
Paolo Mauro 10/10 2533 days 67%
Matthew Parkman 10/10 2533 days 67%
Tom 10/10 2533 days 67%
Timothy McFadden 10/10 2563 days 66%
Jan Hoffmann 10/10 2563 days 66%
aneta thomsen 8/10 2563 days 65%
Xavier Bracquart 9/10 2563 days 65%
NZroadtrippers 10/10 2564 days 66%
Annabel Mason 10/10 2564 days 66%
Oz and Tina 10/10 2564 days 66%
t h 10/10 2564 days 66%
Claire 10/10 2564 days 66%
Cindy 10/10 2564 days 66%
Sharon Burgess 10/10 2593 days 65%
Boris Leroy 9/10 2593 days 64%
John Wells 10/10 2593 days 65%
javier garcia 9/10 2593 days 64%
Rosanna Nolan 10/10 2593 days 65%
Omid Shahani 10/10 2593 days 65%
Thierry GACHES 9/10 2594 days 64%
Steve Mitchell 9/10 2594 days 64%
Dallas Cluff 10/10 2594 days 65%
Mustaqeem 10/10 2594 days 65%
Diogo Loureiro 10/10 2594 days 65%
Thibaut Drevet 10/10 2594 days 65%
Jude Ong 10/10 2624 days 64%
Todd Weibel 3/10 2625 days 34%
Andrew Brealey 10/10 2625 days 64%
Edward Lowe 10/10 2625 days 64%
Georgia Nery 10/10 2654 days 63%
Kelli Rumore 10/10 2654 days 63%
Kristy 10/10 2655 days 62%
Gillian Hancock 10/10 2655 days 62%
Nichola Stretch 10/10 2685 days 61%
Loh 10/10 2686 days 61%
Vivien Soh 10/10 2686 days 61%
Melissa Hsu 10/10 2717 days 60%
Nicolas Mollet 10/10 2777 days 58%
Jess Ballard 10/10 2777 days 58%
Steve Wilkinson 10/10 2778 days 58%
Jack 10/10 2778 days 58%
Karyn Rayner 9/10 2807 days 56%
Julie Crawshaw 9/10 2807 days 56%
Debbie Wight 9/10 2807 days 56%
David Elliott 10/10 2808 days 57%
Donna Green 10/10 2808 days 57%
anaisbitt@live.com 10/10 2808 days 57%
Jarrod Pudsey 10/10 2808 days 57%
Tabea 10/10 2808 days 57%
Gabriel Santos 10/10 2808 days 57%
Dan Parker 4/10 2838 days 36%
Greg Parry 10/10 2838 days 56%
Laura Porter 10/10 2838 days 56%
Jesper Christensen 10/10 2838 days 56%
Anna Leonard 10/10 2839 days 56%
Ruben Roa Hernandez 9/10 2839 days 55%
Rory Baynes 10/10 2866 days 55%
Sally Irving 10/10 2866 days 55%
jason bassett 10/10 2866 days 55%
Chris Blackwell 9/10 2867 days 54%
Rachelle Philippen 9/10 2867 days 54%
Gordon Hughes 9/10 2897 days 53%
Henk Siegers 7/10 2897 days 50%
Johannes Partheymueller 10/10 2897 days 54%
Emily Freistatter 9/10 2897 days 53%
Pierre Mangin 9/10 2897 days 53%
Nz Traveller 10/10 2897 days 54%
Andy Grayshon 10/10 2897 days 54%
Rozanna Kyle-Robinson 10/10 2897 days 54%
Don Rostedt 9/10 2897 days 53%
martin shale 10/10 2897 days 54%
Mick Havill 10/10 2928 days 53%
Nicole Long 7/10 2928 days 49%
Lindsay Baugh 10/10 2928 days 53%
Pete Halsall 10/10 2928 days 53%
Anika Lakhani 10/10 2928 days 53%
Marjeta Kuralt 10/10 2928 days 53%
Michael Thomas Hermawan 10/10 2958 days 51%
Chris Oberson 10/10 2958 days 51%
Wilson Ting 9/10 2958 days 51%
NOR HISHAM HAJI ALI 10/10 2989 days 50%
Faustino Merlo 9/10 2989 days 50%
Anya Staal 10/10 2989 days 50%
Alan Bannister 10/10 2989 days 50%
Scott Wallis 8/10 2989 days 49%
Ed Shaddick 10/10 3019 days 49%
Rick Hall 10/10 3019 days 49%
Vanessa Paran 10/10 3019 days 49%
Che Junaid Mayet 10/10 3019 days 49%
Happy camper 10/10 3050 days 48%
meghan cuming 10/10 3050 days 48%
Viki Withers 10/10 3081 days 47%
Paul Thompson 10/10 3111 days 46%
Carl Murray 2/10 3142 days 20%
Jared Sartee 10/10 3172 days 44%
Shardul Phadnis 6/10 3172 days 38%
Judy Lawlor 10/10 3172 days 44%
Craig Mckay 9/10 3172 days 43%
Tracy Mering Stephen Law 9/10 3172 days 43%
Dennis Andrews 10/10 3172 days 44%
Nick Borland 10/10 3172 days 44%
Sjoerd Tolsma 9/10 3182 days 26%
Craig McKay 10/10 3192 days 26%
Rosalind Russell 9/10 3203 days 42%
Michal Snehota 10/10 3203 days 43%
murray keig 10/10 3203 days 43%
C Clarke 8/10 3225 days 24%
Clare Yeh 10/10 3231 days 41%
Cadey Korson 9/10 3231 days 41%
Matthew Parkman 10/10 3231 days 41%
Lynn Newhouse 10/10 3231 days 41%
Judy Little 10/10 3231 days 41%
Alice Ormandy 9/10 3247 days 24%
David Tomlinson 10/10 3262 days 40%
John Malone 8/10 3262 days 40%
Marcello Rossini 9/10 3262 days 40%
Leonie Westerhot 10/10 3280 days 24%
Jesse Arthur 10/10 3293 days 39%
Julie Manchester 10/10 3293 days 39%
Carine Av 10/10 3323 days 38%
hans soerensen 10/10 3323 days 38%
Jude Ong 10/10 3323 days 38%
liwen chan 10/10 3323 days 38%
Dalila Mohammed Isa 8/10 3323 days 37%
Wayne Fisher 9/10 3323 days 38%
Gary Ong 1/10 3354 days 15%
Tanya Davies 9/10 3354 days 37%
Heather D 10/10 3384 days 36%
Chea Hao Wong 10/10 3384 days 36%
Ashleigh McCord 9/10 3384 days 36%
Russel Brewty 9/10 3415 days 34%
Pieter Jacobs 10/10 3415 days 35%
Franck Mazas 9/10 3415 days 34%
Matt Tsagopoulos 10/10 3415 days 35%
Kuldeep Nandurkar 10/10 3446 days 34%
weeping ng 10/10 3476 days 33%
Brent Grohman 10/10 3507 days 31%
Ainsley Farrell 10/10 3507 days 31%
Anne Coleman 10/10 3507 days 31%
Casey Blyth 10/10 3537 days 30%
Sim 10/10 3537 days 30%
Lisa Lomas 10/10 3537 days 30%
Amber Jordan 9/10 3537 days 30%
Maarten Simons 8/10 3548 days 17%
Jenny Young 10/10 3558 days 18%
Bob van Hest 10/10 3568 days 29%
Maike Santelmann 8/10 3587 days 17%
Hakim Naj 9/10 3597 days 28%
costa 9/10 3597 days 28%
haslina mohamad 10/10 3598 days 28%
delphine 7/10 3598 days 26%
Damien Brocklejhurst 9/10 3598 days 28%
Chris Simpson 10/10 3619 days 16%
Martin S 10/10 3628 days 27%
Douglas Pinn 10/10 3628 days 27%
Alison Firth 10/10 3629 days 27%
Ben Chong 9/10 3659 days 26%
Konstantinos Parsalidis 10/10 3659 days 26%
Silke Richter 10/10 3660 days 26%
Mónica García 10/10 3690 days 25%
streviews 10/10 3720 days 24%
Lynne Cornish 10/10 3721 days 24%
thomas boutard 10/10 3782 days 21%
Marianne Smith 10/10 3812 days 20%
Melinda McNamara 9/10 3812 days 20%
M E Black 10/10 3842 days 19%
michellehendriks5 10/10 3842 days 19%
Brendan Collins 10/10 3873 days 18%
Adam Munro 10/10 3903 days 17%
Angela Yore 10/10 3903 days 17%
Emma Keegan 6/10 3903 days 15%
Andy Biggins 8/10 3934 days 16%
P Kolk 10/10 3934 days 16%
Dimitri Jacobs 10/10 3962 days 15%
Thomas Sartorius 10/10 3962 days 15%
Jane Curren 10/10 3962 days 15%
Morgan Thomas 10/10 4024 days 13%
Autocaravanista 10/10 4054 days 12%
M Bailey 10/10 4085 days 10%
Dustin Strong 10/10 4115 days 9%
Daniel Field 10/10 4147 days 8%
Nuria Rivas 10/10 4178 days 7%
Ash K 10/10 4208 days 6%
ashbyg 10/10 4239 days 5%
Andrei Kuek 10/10 4239 days 5%
Wilma Heij 9/10 4269 days 4%
Mark McCadden 10/10 4269 days 4%
Chris Jackson 10/10 4269 days 4%
Vince V. 10/10 4269 days 4%
Nicholas Chapman 10/10 4269 days 4%
Thomas Chacko 10/10 4300 days 3%
Linda Simpson 9/10 4300 days 3%
Tim 9/10 4328 days 2%
Eran Israel 10/10 4328 days 2%
Filip Goles 10/10 4359 days 0%
Johan Hereora Hummerhielm 2/10 4359 days 0%
JoMary Smith 7/10 4359 days 0%
Christine Jepp 10/10 4359 days 0%
Simon Fayers 10/10 4390 days 18%
Dutchie 9/10 4390 days 18%
Peter Krivanek 10/10 4390 days 18%
Anne Beveridge 9/10 4420 days 18%
John 10/10 4420 days 18%
Michael M 10/10 4481 days 18%
marianne van eykelenborg 10/10 4481 days 18%
Paul Molloy 10/10 4481 days 18%
Poko Tapurau 10/10 4512 days 18%
Brent Gowan 10/10 4573 days 18%
Mirza 8/10 4724 days 18%
Ann 10/10 4724 days 18%
Jonathan Falgren 10/10 4724 days 18%
Philip Dickie 10/10 4998 days 18%
DavidB 7/10 5030 days 17%
Alan Findlay 9/10 5045 days 11%
Whistlerdewd 10/10 5059 days 18%
Dexter 10/10 5335 days 18%
G Elliason 7/10 5410 days 10%
paris claire 10/10 5411 days 11%
Ron 9/10 5516 days 18%
Bob Kusesia 10/10 5762 days 11%
Ian Watson 10/10 5762 days 11%
M and H Lunn 8/10 5770 days 11%
David Hobson 8/10 5781 days 11%
Carina Raeder 9/10 5787 days 11%
Hans & Karin 7/10 5855 days 10%
andrew walmsley 10/10 6065 days 18%
MiepS 9/10 6083 days 11%
Ning Chan 9/10 6095 days 18%
LindaV 8/10 6129 days 11%
Oscar 7/10 6475 days 10%
Peter 9/10 6877 days 11%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.07% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -4.01%
198 -4.03%
199 -4.05%
200 -4.07%
201 -4.09%
202 -4.11%
203 -4.13%
… …

Balancing Adjustment

1.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.