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Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.66%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1463 days 100%
C & A Betts 10/10 1491 days 91%
Joy 10/10 1676 days 50%
Julie Ng 10/10 1676 days 50%
David Jones 10/10 1707 days 46%
Leandro Haedo 10/10 1707 days 46%
Amanda Lawson 10/10 1707 days 46%
Ken Clearwater 10/10 1707 days 46%
Jennifer Bixby 10/10 1828 days 39%
Michiel Jelijs 10/10 1829 days 39%
Jamie Carey 10/10 1829 days 39%
Robert Schwall 10/10 1829 days 39%
Nicky Bromhall 9/10 1857 days 38%
Timthang 9/10 1857 days 38%
Pastore pierrick 9/10 1888 days 38%
Chiara Rossi 9/10 1888 days 38%
Chiara Rossi 9/10 1888 days 38%
Mike Bromfield 9/10 1888 days 38%
Daniel Lamere 10/10 1889 days 38%
NICHOLAS JEUNE 10/10 1889 days 38%
Matthias Van de veire 9/10 1889 days 38%
neil dougall 10/10 1889 days 38%
Tracey Armstrong 9/10 1889 days 38%
Maria Sainis 10/10 1889 days 38%
Christine Wegener 10/10 1919 days 38%
Olli Jääsaari 9/10 1919 days 37%
JACKIE EHRHARDT 10/10 1920 days 38%
Mandy Chee 6/10 1949 days 32%
lainie epstein 8/10 1949 days 37%
John van Herk 10/10 1949 days 37%
Bernard 9/10 1950 days 37%
Paul Russell 10/10 1980 days 37%
Sara Jensen 10/10 1980 days 37%
Stella Wilson 10/10 1980 days 37%
Dennis Rijbroek 9/10 2010 days 36%
Linda Gallagher 10/10 2011 days 36%
Marco Moreira 9/10 2041 days 35%
Happy camper 10/10 2042 days 36%
Jan Grävemeyer 9/10 2072 days 35%
Graça Roquette 10/10 2103 days 35%
Danny Mao 10/10 2103 days 35%
Chloe Bullock 10/10 2103 days 35%
Kate Tipton 10/10 2133 days 34%
Savilla Manuel 10/10 2134 days 34%
Olivier Gergaud 10/10 2163 days 34%
sheena tan 8/10 2164 days 33%
Christine Pooley 10/10 2164 days 34%
Alisa Failor 10/10 2164 days 34%
Aimee Spevak 10/10 2194 days 33%
Winston Bell 10/10 2194 days 33%
Irene Weinkogl 8/10 2194 days 33%
Cory 10/10 2195 days 33%
Tony O’Neill 9/10 2195 days 33%
Jim Lundy and Sherryl Livingston 10/10 2195 days 33%
paul engerand 10/10 2195 days 33%
Paul Smith 10/10 2195 days 33%
Tobias Geiger 8/10 2222 days 32%
Pierre Lemaistre 9/10 2222 days 33%
Melanie Berger 8/10 2222 days 32%
Georges BOUDIN 9/10 2222 days 33%
Tami Bass 10/10 2222 days 33%
Jonathan Taverner 10/10 2222 days 33%
Joanne Enders 10/10 2223 days 33%
Theo Stockmann 10/10 2223 days 33%
agnes janszen 10/10 2253 days 32%
Claire Cherrington 10/10 2253 days 32%
Maria van Loon 10/10 2253 days 32%
Jackie Sue 10/10 2254 days 32%
Alexandra Brown 10/10 2254 days 32%
Paolo Mauro 10/10 2254 days 32%
Matthew Parkman 10/10 2254 days 32%
Tom 10/10 2254 days 32%
Timothy McFadden 10/10 2284 days 32%
Jan Hoffmann 10/10 2284 days 32%
aneta thomsen 8/10 2284 days 31%
Xavier Bracquart 9/10 2284 days 32%
NZroadtrippers 10/10 2285 days 32%
Annabel Mason 10/10 2285 days 32%
Oz and Tina 10/10 2285 days 32%
t h 10/10 2285 days 32%
Claire 10/10 2285 days 32%
Cindy 10/10 2285 days 32%
Sharon Burgess 10/10 2314 days 31%
Boris Leroy 9/10 2314 days 31%
John Wells 10/10 2314 days 31%
javier garcia 9/10 2314 days 31%
Rosanna Nolan 10/10 2314 days 31%
Omid Shahani 10/10 2314 days 31%
Thierry GACHES 9/10 2315 days 31%
Steve Mitchell 9/10 2315 days 31%
Dallas Cluff 10/10 2315 days 31%
Mustaqeem 10/10 2315 days 31%
Diogo Loureiro 10/10 2315 days 31%
Thibaut Drevet 10/10 2315 days 31%
Jude Ong 10/10 2345 days 31%
Todd Weibel 3/10 2346 days 16%
Andrew Brealey 10/10 2346 days 31%
Edward Lowe 10/10 2346 days 31%
Georgia Nery 10/10 2375 days 31%
Kelli Rumore 10/10 2375 days 31%
Kristy 10/10 2376 days 30%
Gillian Hancock 10/10 2376 days 30%
Nichola Stretch 10/10 2406 days 30%
Loh 10/10 2407 days 30%
Vivien Soh 10/10 2407 days 30%
Melissa Hsu 10/10 2438 days 30%
Nicolas Mollet 10/10 2498 days 29%
Jess Ballard 10/10 2498 days 29%
Steve Wilkinson 10/10 2499 days 29%
Jack 10/10 2499 days 29%
Karyn Rayner 9/10 2528 days 28%
Julie Crawshaw 9/10 2528 days 28%
Debbie Wight 9/10 2528 days 28%
David Elliott 10/10 2529 days 28%
Donna Green 10/10 2529 days 28%
anaisbitt@live.com 10/10 2529 days 28%
Jarrod Pudsey 10/10 2529 days 28%
Tabea 10/10 2529 days 28%
Gabriel Santos 10/10 2529 days 28%
Dan Parker 4/10 2559 days 18%
Greg Parry 10/10 2559 days 28%
Laura Porter 10/10 2559 days 28%
Jesper Christensen 10/10 2559 days 28%
Anna Leonard 10/10 2560 days 28%
Ruben Roa Hernandez 9/10 2560 days 27%
Rory Baynes 10/10 2587 days 27%
Sally Irving 10/10 2587 days 27%
jason bassett 10/10 2587 days 27%
Chris Blackwell 9/10 2588 days 27%
Rachelle Philippen 9/10 2588 days 27%
Gordon Hughes 9/10 2618 days 26%
Henk Siegers 7/10 2618 days 25%
Johannes Partheymueller 10/10 2618 days 27%
Emily Freistatter 9/10 2618 days 26%
Pierre Mangin 9/10 2618 days 26%
Nz Traveller 10/10 2618 days 27%
Andy Grayshon 10/10 2618 days 27%
Rozanna Kyle-Robinson 10/10 2618 days 27%
Don Rostedt 9/10 2618 days 26%
martin shale 10/10 2618 days 27%
Mick Havill 10/10 2649 days 26%
Nicole Long 7/10 2649 days 24%
Lindsay Baugh 10/10 2649 days 26%
Pete Halsall 10/10 2649 days 26%
Anika Lakhani 10/10 2649 days 26%
Marjeta Kuralt 10/10 2649 days 26%
Michael Thomas Hermawan 10/10 2679 days 26%
Chris Oberson 10/10 2679 days 26%
Wilson Ting 9/10 2679 days 25%
NOR HISHAM HAJI ALI 10/10 2710 days 25%
Faustino Merlo 9/10 2710 days 25%
Anya Staal 10/10 2710 days 25%
Alan Bannister 10/10 2710 days 25%
Scott Wallis 8/10 2710 days 25%
Ed Shaddick 10/10 2740 days 25%
Rick Hall 10/10 2740 days 25%
Vanessa Paran 10/10 2740 days 25%
Che Junaid Mayet 10/10 2740 days 25%
Happy camper 10/10 2771 days 24%
meghan cuming 10/10 2771 days 24%
Viki Withers 10/10 2802 days 24%
Paul Thompson 10/10 2832 days 23%
Carl Murray 2/10 2863 days 10%
Jared Sartee 10/10 2893 days 22%
Shardul Phadnis 6/10 2893 days 19%
Judy Lawlor 10/10 2893 days 22%
Craig Mckay 9/10 2893 days 22%
Tracy Mering Stephen Law 9/10 2893 days 22%
Dennis Andrews 10/10 2893 days 22%
Nick Borland 10/10 2893 days 22%
Sjoerd Tolsma 9/10 2903 days 13%
Craig McKay 10/10 2913 days 13%
Rosalind Russell 9/10 2924 days 22%
Michal Snehota 10/10 2924 days 22%
murray keig 10/10 2924 days 22%
C Clarke 8/10 2946 days 12%
Clare Yeh 10/10 2952 days 21%
Cadey Korson 9/10 2952 days 21%
Matthew Parkman 10/10 2952 days 21%
Lynn Newhouse 10/10 2952 days 21%
Judy Little 10/10 2952 days 21%
Alice Ormandy 9/10 2968 days 12%
David Tomlinson 10/10 2983 days 21%
John Malone 8/10 2983 days 20%
Marcello Rossini 9/10 2983 days 21%
Leonie Westerhot 10/10 3001 days 12%
Jesse Arthur 10/10 3014 days 20%
Julie Manchester 10/10 3014 days 20%
Carine Av 10/10 3044 days 20%
hans soerensen 10/10 3044 days 20%
Jude Ong 10/10 3044 days 20%
liwen chan 10/10 3044 days 20%
Dalila Mohammed Isa 8/10 3044 days 19%
Wayne Fisher 9/10 3044 days 20%
Gary Ong 1/10 3075 days 7%
Tanya Davies 9/10 3075 days 19%
Heather D 10/10 3105 days 19%
Chea Hao Wong 10/10 3105 days 19%
Ashleigh McCord 9/10 3105 days 19%
Russel Brewty 9/10 3136 days 18%
Pieter Jacobs 10/10 3136 days 18%
Franck Mazas 9/10 3136 days 18%
Matt Tsagopoulos 10/10 3136 days 18%
Kuldeep Nandurkar 10/10 3167 days 18%
weeping ng 10/10 3197 days 17%
Brent Grohman 10/10 3228 days 17%
Ainsley Farrell 10/10 3228 days 17%
Anne Coleman 10/10 3228 days 17%
Casey Blyth 10/10 3258 days 16%
Sim 10/10 3258 days 16%
Lisa Lomas 10/10 3258 days 16%
Amber Jordan 9/10 3258 days 16%
Maarten Simons 8/10 3269 days 9%
Jenny Young 10/10 3279 days 9%
Bob van Hest 10/10 3289 days 16%
Maike Santelmann 8/10 3308 days 9%
Hakim Naj 9/10 3318 days 15%
costa 9/10 3318 days 15%
haslina mohamad 10/10 3319 days 16%
delphine 7/10 3319 days 14%
Damien Brocklejhurst 9/10 3319 days 15%
Chris Simpson 10/10 3340 days 9%
Martin S 10/10 3349 days 15%
Douglas Pinn 10/10 3349 days 15%
Alison Firth 10/10 3350 days 15%
Ben Chong 9/10 3380 days 14%
Konstantinos Parsalidis 10/10 3380 days 15%
Silke Richter 10/10 3381 days 15%
Mónica García 10/10 3411 days 14%
streviews 10/10 3441 days 14%
Lynne Cornish 10/10 3442 days 14%
thomas boutard 10/10 3503 days 13%
Marianne Smith 10/10 3533 days 12%
Melinda McNamara 9/10 3533 days 12%
M E Black 10/10 3563 days 12%
michellehendriks5 10/10 3563 days 12%
Brendan Collins 10/10 3594 days 11%
Adam Munro 10/10 3624 days 11%
Angela Yore 10/10 3624 days 11%
Emma Keegan 6/10 3624 days 9%
Andy Biggins 8/10 3655 days 10%
P Kolk 10/10 3655 days 10%
Dimitri Jacobs 10/10 3683 days 10%
Thomas Sartorius 10/10 3683 days 10%
Jane Curren 10/10 3683 days 10%
Morgan Thomas 10/10 3745 days 9%
Autocaravanista 10/10 3775 days 8%
M Bailey 10/10 3806 days 8%
Dustin Strong 10/10 3836 days 7%
Daniel Field 10/10 3868 days 7%
Nuria Rivas 10/10 3899 days 6%
Ash K 10/10 3929 days 6%
ashbyg 10/10 3960 days 5%
Andrei Kuek 10/10 3960 days 5%
Wilma Heij 9/10 3990 days 5%
Mark McCadden 10/10 3990 days 5%
Chris Jackson 10/10 3990 days 5%
Vince V. 10/10 3990 days 5%
Nicholas Chapman 10/10 3990 days 5%
Thomas Chacko 10/10 4021 days 4%
Linda Simpson 9/10 4021 days 4%
Tim 9/10 4049 days 4%
Eran Israel 10/10 4049 days 4%
Filip Goles 10/10 4080 days 3%
Johan Hereora Hummerhielm 2/10 4080 days 1%
JoMary Smith 7/10 4080 days 3%
Christine Jepp 10/10 4080 days 3%
Simon Fayers 10/10 4111 days 3%
Dutchie 9/10 4111 days 3%
Peter Krivanek 10/10 4111 days 3%
Anne Beveridge 9/10 4141 days 2%
John 10/10 4141 days 2%
Michael M 10/10 4202 days 1%
marianne van eykelenborg 10/10 4202 days 1%
Paul Molloy 10/10 4202 days 1%
Poko Tapurau 10/10 4233 days 1%
Brent Gowan 10/10 4294 days 0%
Mirza 8/10 4445 days 7%
Ann 10/10 4445 days 7%
Jonathan Falgren 10/10 4445 days 7%
Philip Dickie 10/10 4719 days 7%
DavidB 7/10 4751 days 6%
Alan Findlay 9/10 4766 days 3%
Whistlerdewd 10/10 4780 days 7%
Dexter 10/10 5056 days 7%
G Elliason 7/10 5131 days 3%
paris claire 10/10 5132 days 4%
Ron 9/10 5237 days 7%
Bob Kusesia 10/10 5483 days 4%
Ian Watson 10/10 5483 days 4%
M and H Lunn 8/10 5491 days 3%
David Hobson 8/10 5502 days 3%
Carina Raeder 9/10 5508 days 3%
Hans & Karin 7/10 5576 days 3%
andrew walmsley 10/10 5786 days 7%
MiepS 9/10 5804 days 3%
Ning Chan 9/10 5816 days 7%
LindaV 8/10 5850 days 3%
Oscar 7/10 6196 days 3%
Peter 9/10 6598 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.09% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -4.03%
198 -4.05%
199 -4.07%
200 -4.09%
201 -4.11%
202 -4.13%
203 -4.15%
… …

Balancing Adjustment

1.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.