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Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.76%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1361 days 100%
C & A Betts 10/10 1389 days 92%
Joy 10/10 1573 days 50%
Julie Ng 10/10 1573 days 50%
David Jones 10/10 1604 days 45%
Leandro Haedo 10/10 1604 days 45%
Amanda Lawson 10/10 1604 days 45%
Ken Clearwater 10/10 1604 days 45%
Jennifer Bixby 10/10 1726 days 32%
Michiel Jelijs 10/10 1726 days 32%
Jamie Carey 10/10 1726 days 32%
Robert Schwall 10/10 1726 days 32%
Nicky Bromhall 9/10 1755 days 30%
Timthang 9/10 1755 days 30%
Pastore pierrick 9/10 1786 days 29%
Chiara Rossi 9/10 1786 days 29%
Chiara Rossi 9/10 1786 days 29%
Mike Bromfield 9/10 1786 days 29%
Daniel Lamere 10/10 1786 days 29%
NICHOLAS JEUNE 10/10 1786 days 29%
Matthias Van de veire 9/10 1786 days 29%
neil dougall 10/10 1786 days 29%
Tracey Armstrong 9/10 1786 days 29%
Maria Sainis 10/10 1786 days 29%
Christine Wegener 10/10 1817 days 29%
Olli Jääsaari 9/10 1817 days 28%
JACKIE EHRHARDT 10/10 1817 days 29%
Mandy Chee 6/10 1847 days 24%
lainie epstein 8/10 1847 days 28%
John van Herk 10/10 1847 days 28%
Bernard 9/10 1847 days 28%
Paul Russell 10/10 1878 days 28%
Sara Jensen 10/10 1878 days 28%
Stella Wilson 10/10 1878 days 28%
Dennis Rijbroek 9/10 1908 days 27%
Linda Gallagher 10/10 1908 days 28%
Marco Moreira 9/10 1939 days 27%
Happy camper 10/10 1939 days 27%
Jan Grävemeyer 9/10 1970 days 27%
Graça Roquette 10/10 2000 days 27%
Danny Mao 10/10 2000 days 27%
Chloe Bullock 10/10 2000 days 27%
Kate Tipton 10/10 2031 days 26%
Savilla Manuel 10/10 2031 days 26%
Olivier Gergaud 10/10 2061 days 26%
sheena tan 8/10 2061 days 25%
Christine Pooley 10/10 2061 days 26%
Alisa Failor 10/10 2061 days 26%
Aimee Spevak 10/10 2092 days 26%
Winston Bell 10/10 2092 days 26%
Irene Weinkogl 8/10 2092 days 25%
Cory 10/10 2092 days 26%
Tony O’Neill 9/10 2092 days 25%
Jim Lundy and Sherryl Livingston 10/10 2092 days 26%
paul engerand 10/10 2092 days 26%
Paul Smith 10/10 2092 days 26%
Tobias Geiger 8/10 2120 days 25%
Pierre Lemaistre 9/10 2120 days 25%
Melanie Berger 8/10 2120 days 25%
Georges BOUDIN 9/10 2120 days 25%
Tami Bass 10/10 2120 days 25%
Jonathan Taverner 10/10 2120 days 25%
Joanne Enders 10/10 2120 days 25%
Theo Stockmann 10/10 2120 days 25%
agnes janszen 10/10 2151 days 25%
Claire Cherrington 10/10 2151 days 25%
Maria van Loon 10/10 2151 days 25%
Jackie Sue 10/10 2151 days 25%
Alexandra Brown 10/10 2151 days 25%
Paolo Mauro 10/10 2151 days 25%
Matthew Parkman 10/10 2151 days 25%
Tom 10/10 2151 days 25%
Timothy McFadden 10/10 2182 days 25%
Jan Hoffmann 10/10 2182 days 25%
aneta thomsen 8/10 2182 days 24%
Xavier Bracquart 9/10 2182 days 24%
NZroadtrippers 10/10 2182 days 25%
Annabel Mason 10/10 2182 days 25%
Oz and Tina 10/10 2182 days 25%
t h 10/10 2182 days 25%
Claire 10/10 2182 days 25%
Cindy 10/10 2182 days 25%
Sharon Burgess 10/10 2212 days 24%
Boris Leroy 9/10 2212 days 24%
John Wells 10/10 2212 days 24%
javier garcia 9/10 2212 days 24%
Rosanna Nolan 10/10 2212 days 24%
Omid Shahani 10/10 2212 days 24%
Thierry GACHES 9/10 2212 days 24%
Steve Mitchell 9/10 2212 days 24%
Dallas Cluff 10/10 2212 days 24%
Mustaqeem 10/10 2212 days 24%
Diogo Loureiro 10/10 2212 days 24%
Thibaut Drevet 10/10 2212 days 24%
Jude Ong 10/10 2243 days 24%
Todd Weibel 3/10 2243 days 13%
Andrew Brealey 10/10 2243 days 24%
Edward Lowe 10/10 2243 days 24%
Georgia Nery 10/10 2273 days 24%
Kelli Rumore 10/10 2273 days 24%
Kristy 10/10 2273 days 24%
Gillian Hancock 10/10 2273 days 24%
Nichola Stretch 10/10 2304 days 23%
Loh 10/10 2304 days 23%
Vivien Soh 10/10 2304 days 23%
Melissa Hsu 10/10 2335 days 23%
Nicolas Mollet 10/10 2396 days 22%
Jess Ballard 10/10 2396 days 22%
Steve Wilkinson 10/10 2396 days 22%
Jack 10/10 2396 days 22%
Karyn Rayner 9/10 2426 days 22%
Julie Crawshaw 9/10 2426 days 22%
Debbie Wight 9/10 2426 days 22%
David Elliott 10/10 2426 days 22%
Donna Green 10/10 2426 days 22%
anaisbitt@live.com 10/10 2426 days 22%
Jarrod Pudsey 10/10 2426 days 22%
Tabea 10/10 2426 days 22%
Gabriel Santos 10/10 2426 days 22%
Dan Parker 4/10 2457 days 14%
Greg Parry 10/10 2457 days 21%
Laura Porter 10/10 2457 days 21%
Jesper Christensen 10/10 2457 days 21%
Anna Leonard 10/10 2457 days 21%
Ruben Roa Hernandez 9/10 2457 days 21%
Rory Baynes 10/10 2485 days 21%
Sally Irving 10/10 2485 days 21%
jason bassett 10/10 2485 days 21%
Chris Blackwell 9/10 2485 days 21%
Rachelle Philippen 9/10 2485 days 21%
Gordon Hughes 9/10 2516 days 21%
Henk Siegers 7/10 2516 days 19%
Johannes Partheymueller 10/10 2516 days 21%
Emily Freistatter 9/10 2516 days 21%
Pierre Mangin 9/10 2516 days 21%
Nz Traveller 10/10 2516 days 21%
Andy Grayshon 10/10 2516 days 21%
Rozanna Kyle-Robinson 10/10 2516 days 21%
Don Rostedt 9/10 2516 days 21%
martin shale 10/10 2516 days 21%
Mick Havill 10/10 2547 days 20%
Nicole Long 7/10 2547 days 19%
Lindsay Baugh 10/10 2547 days 20%
Pete Halsall 10/10 2547 days 20%
Anika Lakhani 10/10 2547 days 20%
Marjeta Kuralt 10/10 2547 days 20%
Michael Thomas Hermawan 10/10 2577 days 20%
Chris Oberson 10/10 2577 days 20%
Wilson Ting 9/10 2577 days 20%
NOR HISHAM HAJI ALI 10/10 2608 days 20%
Faustino Merlo 9/10 2608 days 20%
Anya Staal 10/10 2608 days 20%
Alan Bannister 10/10 2608 days 20%
Scott Wallis 8/10 2608 days 19%
Ed Shaddick 10/10 2638 days 19%
Rick Hall 10/10 2638 days 19%
Vanessa Paran 10/10 2638 days 19%
Che Junaid Mayet 10/10 2638 days 19%
Happy camper 10/10 2669 days 19%
meghan cuming 10/10 2669 days 19%
Viki Withers 10/10 2700 days 19%
Paul Thompson 10/10 2730 days 18%
Carl Murray 2/10 2761 days 8%
Jared Sartee 10/10 2791 days 18%
Shardul Phadnis 6/10 2791 days 15%
Judy Lawlor 10/10 2791 days 18%
Craig Mckay 9/10 2791 days 17%
Tracy Mering Stephen Law 9/10 2791 days 17%
Dennis Andrews 10/10 2791 days 18%
Nick Borland 10/10 2791 days 18%
Sjoerd Tolsma 9/10 2800 days 10%
Craig McKay 10/10 2810 days 10%
Rosalind Russell 9/10 2822 days 17%
Michal Snehota 10/10 2822 days 17%
murray keig 10/10 2822 days 17%
C Clarke 8/10 2843 days 10%
Clare Yeh 10/10 2850 days 17%
Cadey Korson 9/10 2850 days 17%
Matthew Parkman 10/10 2850 days 17%
Lynn Newhouse 10/10 2850 days 17%
Judy Little 10/10 2850 days 17%
Alice Ormandy 9/10 2865 days 10%
David Tomlinson 10/10 2881 days 17%
John Malone 8/10 2881 days 16%
Marcello Rossini 9/10 2881 days 16%
Leonie Westerhot 10/10 2898 days 10%
Jesse Arthur 10/10 2912 days 16%
Julie Manchester 10/10 2912 days 16%
Carine Av 10/10 2942 days 16%
hans soerensen 10/10 2942 days 16%
Jude Ong 10/10 2942 days 16%
liwen chan 10/10 2942 days 16%
Dalila Mohammed Isa 8/10 2942 days 16%
Wayne Fisher 9/10 2942 days 16%
Gary Ong 1/10 2973 days 6%
Tanya Davies 9/10 2973 days 15%
Heather D 10/10 3003 days 15%
Chea Hao Wong 10/10 3003 days 15%
Ashleigh McCord 9/10 3003 days 15%
Russel Brewty 9/10 3034 days 15%
Pieter Jacobs 10/10 3034 days 15%
Franck Mazas 9/10 3034 days 15%
Matt Tsagopoulos 10/10 3034 days 15%
Kuldeep Nandurkar 10/10 3065 days 15%
weeping ng 10/10 3095 days 14%
Brent Grohman 10/10 3126 days 14%
Ainsley Farrell 10/10 3126 days 14%
Anne Coleman 10/10 3126 days 14%
Casey Blyth 10/10 3156 days 13%
Sim 10/10 3156 days 13%
Lisa Lomas 10/10 3156 days 13%
Amber Jordan 9/10 3156 days 13%
Maarten Simons 8/10 3166 days 8%
Jenny Young 10/10 3176 days 8%
Bob van Hest 10/10 3187 days 13%
Maike Santelmann 8/10 3205 days 7%
Hakim Naj 9/10 3216 days 13%
costa 9/10 3216 days 13%
haslina mohamad 10/10 3216 days 13%
delphine 7/10 3216 days 12%
Damien Brocklejhurst 9/10 3216 days 13%
Chris Simpson 10/10 3237 days 7%
Martin S 10/10 3247 days 12%
Douglas Pinn 10/10 3247 days 12%
Alison Firth 10/10 3247 days 12%
Ben Chong 9/10 3278 days 12%
Konstantinos Parsalidis 10/10 3278 days 12%
Silke Richter 10/10 3278 days 12%
Mónica García 10/10 3308 days 12%
streviews 10/10 3339 days 11%
Lynne Cornish 10/10 3339 days 11%
thomas boutard 10/10 3400 days 11%
Marianne Smith 10/10 3431 days 10%
Melinda McNamara 9/10 3431 days 10%
M E Black 10/10 3461 days 10%
michellehendriks5 10/10 3461 days 10%
Brendan Collins 10/10 3492 days 10%
Adam Munro 10/10 3522 days 9%
Angela Yore 10/10 3522 days 9%
Emma Keegan 6/10 3522 days 8%
Andy Biggins 8/10 3553 days 9%
P Kolk 10/10 3553 days 9%
Dimitri Jacobs 10/10 3581 days 9%
Thomas Sartorius 10/10 3581 days 9%
Jane Curren 10/10 3581 days 9%
Morgan Thomas 10/10 3643 days 8%
Autocaravanista 10/10 3673 days 8%
M Bailey 10/10 3704 days 7%
Dustin Strong 10/10 3734 days 7%
Daniel Field 10/10 3765 days 7%
Nuria Rivas 10/10 3796 days 6%
Ash K 10/10 3826 days 6%
ashbyg 10/10 3857 days 6%
Andrei Kuek 10/10 3857 days 6%
Wilma Heij 9/10 3887 days 5%
Mark McCadden 10/10 3887 days 5%
Chris Jackson 10/10 3887 days 5%
Vince V. 10/10 3887 days 5%
Nicholas Chapman 10/10 3887 days 5%
Thomas Chacko 10/10 3918 days 5%
Linda Simpson 9/10 3918 days 5%
Tim 9/10 3946 days 4%
Eran Israel 10/10 3946 days 5%
Filip Goles 10/10 3977 days 4%
Johan Hereora Hummerhielm 2/10 3977 days 2%
JoMary Smith 7/10 3977 days 4%
Christine Jepp 10/10 3977 days 4%
Simon Fayers 10/10 4008 days 4%
Dutchie 9/10 4008 days 4%
Peter Krivanek 10/10 4008 days 4%
Anne Beveridge 9/10 4038 days 3%
John 10/10 4038 days 3%
Michael M 10/10 4099 days 3%
marianne van eykelenborg 10/10 4099 days 3%
Paul Molloy 10/10 4099 days 3%
Poko Tapurau 10/10 4130 days 2%
Brent Gowan 10/10 4191 days 2%
Mirza 8/10 4342 days 0%
Ann 10/10 4342 days 0%
Jonathan Falgren 10/10 4342 days 0%
Philip Dickie 10/10 4617 days 5%
DavidB 7/10 4648 days 5%
Alan Findlay 9/10 4663 days 3%
Whistlerdewd 10/10 4677 days 5%
Dexter 10/10 4953 days 5%
G Elliason 7/10 5028 days 3%
paris claire 10/10 5029 days 3%
Ron 9/10 5134 days 5%
Bob Kusesia 10/10 5380 days 3%
Ian Watson 10/10 5380 days 3%
M and H Lunn 8/10 5388 days 3%
David Hobson 8/10 5399 days 3%
Carina Raeder 9/10 5405 days 3%
Hans & Karin 7/10 5473 days 3%
andrew walmsley 10/10 5683 days 5%
MiepS 9/10 5701 days 3%
Ning Chan 9/10 5713 days 5%
LindaV 8/10 5747 days 3%
Oscar 7/10 6093 days 3%
Peter 9/10 6495 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.05% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -3.99%
198 -4.01%
199 -4.03%
200 -4.05%
201 -4.07%
202 -4.09%
203 -4.11%
… …

Balancing Adjustment

1.18% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.