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Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.68%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1431 days 100%
C & A Betts 10/10 1459 days 91%
Joy 10/10 1644 days 49%
Julie Ng 10/10 1644 days 49%
David Jones 10/10 1675 days 44%
Leandro Haedo 10/10 1675 days 44%
Amanda Lawson 10/10 1675 days 44%
Ken Clearwater 10/10 1675 days 44%
Jennifer Bixby 10/10 1796 days 35%
Michiel Jelijs 10/10 1797 days 35%
Jamie Carey 10/10 1797 days 35%
Robert Schwall 10/10 1797 days 35%
Nicky Bromhall 9/10 1825 days 35%
Timthang 9/10 1825 days 35%
Pastore pierrick 9/10 1856 days 34%
Chiara Rossi 9/10 1856 days 34%
Chiara Rossi 9/10 1856 days 34%
Mike Bromfield 9/10 1856 days 34%
Daniel Lamere 10/10 1857 days 35%
NICHOLAS JEUNE 10/10 1857 days 35%
Matthias Van de veire 9/10 1857 days 34%
neil dougall 10/10 1857 days 35%
Tracey Armstrong 9/10 1857 days 34%
Maria Sainis 10/10 1857 days 35%
Christine Wegener 10/10 1887 days 34%
Olli Jääsaari 9/10 1887 days 34%
JACKIE EHRHARDT 10/10 1888 days 34%
Mandy Chee 6/10 1917 days 29%
lainie epstein 8/10 1917 days 33%
John van Herk 10/10 1917 days 34%
Bernard 9/10 1918 days 33%
Paul Russell 10/10 1948 days 33%
Sara Jensen 10/10 1948 days 33%
Stella Wilson 10/10 1948 days 33%
Dennis Rijbroek 9/10 1978 days 32%
Linda Gallagher 10/10 1979 days 33%
Marco Moreira 9/10 2009 days 32%
Happy camper 10/10 2010 days 32%
Jan Grävemeyer 9/10 2040 days 32%
Graça Roquette 10/10 2071 days 31%
Danny Mao 10/10 2071 days 31%
Chloe Bullock 10/10 2071 days 31%
Kate Tipton 10/10 2101 days 31%
Savilla Manuel 10/10 2102 days 31%
Olivier Gergaud 10/10 2131 days 31%
sheena tan 8/10 2132 days 30%
Christine Pooley 10/10 2132 days 31%
Alisa Failor 10/10 2132 days 31%
Aimee Spevak 10/10 2162 days 30%
Winston Bell 10/10 2162 days 30%
Irene Weinkogl 8/10 2162 days 30%
Cory 10/10 2163 days 30%
Tony O’Neill 9/10 2163 days 30%
Jim Lundy and Sherryl Livingston 10/10 2163 days 30%
paul engerand 10/10 2163 days 30%
Paul Smith 10/10 2163 days 30%
Tobias Geiger 8/10 2190 days 29%
Pierre Lemaistre 9/10 2190 days 29%
Melanie Berger 8/10 2190 days 29%
Georges BOUDIN 9/10 2190 days 29%
Tami Bass 10/10 2190 days 30%
Jonathan Taverner 10/10 2190 days 30%
Joanne Enders 10/10 2191 days 30%
Theo Stockmann 10/10 2191 days 30%
agnes janszen 10/10 2221 days 29%
Claire Cherrington 10/10 2221 days 29%
Maria van Loon 10/10 2221 days 29%
Jackie Sue 10/10 2222 days 29%
Alexandra Brown 10/10 2222 days 29%
Paolo Mauro 10/10 2222 days 29%
Matthew Parkman 10/10 2222 days 29%
Tom 10/10 2222 days 29%
Timothy McFadden 10/10 2252 days 29%
Jan Hoffmann 10/10 2252 days 29%
aneta thomsen 8/10 2252 days 28%
Xavier Bracquart 9/10 2252 days 29%
NZroadtrippers 10/10 2253 days 29%
Annabel Mason 10/10 2253 days 29%
Oz and Tina 10/10 2253 days 29%
t h 10/10 2253 days 29%
Claire 10/10 2253 days 29%
Cindy 10/10 2253 days 29%
Sharon Burgess 10/10 2282 days 28%
Boris Leroy 9/10 2282 days 28%
John Wells 10/10 2282 days 28%
javier garcia 9/10 2282 days 28%
Rosanna Nolan 10/10 2282 days 28%
Omid Shahani 10/10 2282 days 28%
Thierry GACHES 9/10 2283 days 28%
Steve Mitchell 9/10 2283 days 28%
Dallas Cluff 10/10 2283 days 28%
Mustaqeem 10/10 2283 days 28%
Diogo Loureiro 10/10 2283 days 28%
Thibaut Drevet 10/10 2283 days 28%
Jude Ong 10/10 2313 days 28%
Todd Weibel 3/10 2314 days 14%
Andrew Brealey 10/10 2314 days 28%
Edward Lowe 10/10 2314 days 28%
Georgia Nery 10/10 2343 days 28%
Kelli Rumore 10/10 2343 days 28%
Kristy 10/10 2344 days 28%
Gillian Hancock 10/10 2344 days 28%
Nichola Stretch 10/10 2374 days 27%
Loh 10/10 2375 days 27%
Vivien Soh 10/10 2375 days 27%
Melissa Hsu 10/10 2406 days 27%
Nicolas Mollet 10/10 2466 days 26%
Jess Ballard 10/10 2466 days 26%
Steve Wilkinson 10/10 2467 days 26%
Jack 10/10 2467 days 26%
Karyn Rayner 9/10 2496 days 25%
Julie Crawshaw 9/10 2496 days 25%
Debbie Wight 9/10 2496 days 25%
David Elliott 10/10 2497 days 25%
Donna Green 10/10 2497 days 25%
anaisbitt@live.com 10/10 2497 days 25%
Jarrod Pudsey 10/10 2497 days 25%
Tabea 10/10 2497 days 25%
Gabriel Santos 10/10 2497 days 25%
Dan Parker 4/10 2527 days 16%
Greg Parry 10/10 2527 days 25%
Laura Porter 10/10 2527 days 25%
Jesper Christensen 10/10 2527 days 25%
Anna Leonard 10/10 2528 days 25%
Ruben Roa Hernandez 9/10 2528 days 25%
Rory Baynes 10/10 2555 days 25%
Sally Irving 10/10 2555 days 25%
jason bassett 10/10 2555 days 25%
Chris Blackwell 9/10 2556 days 24%
Rachelle Philippen 9/10 2556 days 24%
Gordon Hughes 9/10 2586 days 24%
Henk Siegers 7/10 2586 days 22%
Johannes Partheymueller 10/10 2586 days 24%
Emily Freistatter 9/10 2586 days 24%
Pierre Mangin 9/10 2586 days 24%
Nz Traveller 10/10 2586 days 24%
Andy Grayshon 10/10 2586 days 24%
Rozanna Kyle-Robinson 10/10 2586 days 24%
Don Rostedt 9/10 2586 days 24%
martin shale 10/10 2586 days 24%
Mick Havill 10/10 2617 days 24%
Nicole Long 7/10 2617 days 22%
Lindsay Baugh 10/10 2617 days 24%
Pete Halsall 10/10 2617 days 24%
Anika Lakhani 10/10 2617 days 24%
Marjeta Kuralt 10/10 2617 days 24%
Michael Thomas Hermawan 10/10 2647 days 23%
Chris Oberson 10/10 2647 days 23%
Wilson Ting 9/10 2647 days 23%
NOR HISHAM HAJI ALI 10/10 2678 days 23%
Faustino Merlo 9/10 2678 days 23%
Anya Staal 10/10 2678 days 23%
Alan Bannister 10/10 2678 days 23%
Scott Wallis 8/10 2678 days 22%
Ed Shaddick 10/10 2708 days 22%
Rick Hall 10/10 2708 days 22%
Vanessa Paran 10/10 2708 days 22%
Che Junaid Mayet 10/10 2708 days 22%
Happy camper 10/10 2739 days 22%
meghan cuming 10/10 2739 days 22%
Viki Withers 10/10 2770 days 21%
Paul Thompson 10/10 2800 days 21%
Carl Murray 2/10 2831 days 8%
Jared Sartee 10/10 2861 days 20%
Shardul Phadnis 6/10 2861 days 17%
Judy Lawlor 10/10 2861 days 20%
Craig Mckay 9/10 2861 days 20%
Tracy Mering Stephen Law 9/10 2861 days 20%
Dennis Andrews 10/10 2861 days 20%
Nick Borland 10/10 2861 days 20%
Sjoerd Tolsma 9/10 2871 days 11%
Craig McKay 10/10 2881 days 11%
Rosalind Russell 9/10 2892 days 19%
Michal Snehota 10/10 2892 days 20%
murray keig 10/10 2892 days 20%
C Clarke 8/10 2914 days 11%
Clare Yeh 10/10 2920 days 19%
Cadey Korson 9/10 2920 days 19%
Matthew Parkman 10/10 2920 days 19%
Lynn Newhouse 10/10 2920 days 19%
Judy Little 10/10 2920 days 19%
Alice Ormandy 9/10 2936 days 11%
David Tomlinson 10/10 2951 days 19%
John Malone 8/10 2951 days 18%
Marcello Rossini 9/10 2951 days 19%
Leonie Westerhot 10/10 2969 days 11%
Jesse Arthur 10/10 2982 days 18%
Julie Manchester 10/10 2982 days 18%
Carine Av 10/10 3012 days 18%
hans soerensen 10/10 3012 days 18%
Jude Ong 10/10 3012 days 18%
liwen chan 10/10 3012 days 18%
Dalila Mohammed Isa 8/10 3012 days 18%
Wayne Fisher 9/10 3012 days 18%
Gary Ong 1/10 3043 days 6%
Tanya Davies 9/10 3043 days 17%
Heather D 10/10 3073 days 17%
Chea Hao Wong 10/10 3073 days 17%
Ashleigh McCord 9/10 3073 days 17%
Russel Brewty 9/10 3104 days 16%
Pieter Jacobs 10/10 3104 days 17%
Franck Mazas 9/10 3104 days 16%
Matt Tsagopoulos 10/10 3104 days 17%
Kuldeep Nandurkar 10/10 3135 days 16%
weeping ng 10/10 3165 days 16%
Brent Grohman 10/10 3196 days 15%
Ainsley Farrell 10/10 3196 days 15%
Anne Coleman 10/10 3196 days 15%
Casey Blyth 10/10 3226 days 15%
Sim 10/10 3226 days 15%
Lisa Lomas 10/10 3226 days 15%
Amber Jordan 9/10 3226 days 15%
Maarten Simons 8/10 3237 days 8%
Jenny Young 10/10 3247 days 8%
Bob van Hest 10/10 3257 days 14%
Maike Santelmann 8/10 3276 days 8%
Hakim Naj 9/10 3286 days 14%
costa 9/10 3286 days 14%
haslina mohamad 10/10 3287 days 14%
delphine 7/10 3287 days 13%
Damien Brocklejhurst 9/10 3287 days 14%
Chris Simpson 10/10 3308 days 8%
Martin S 10/10 3317 days 14%
Douglas Pinn 10/10 3317 days 14%
Alison Firth 10/10 3318 days 14%
Ben Chong 9/10 3348 days 13%
Konstantinos Parsalidis 10/10 3348 days 13%
Silke Richter 10/10 3349 days 13%
Mónica García 10/10 3379 days 13%
streviews 10/10 3409 days 12%
Lynne Cornish 10/10 3410 days 12%
thomas boutard 10/10 3471 days 11%
Marianne Smith 10/10 3501 days 11%
Melinda McNamara 9/10 3501 days 11%
M E Black 10/10 3531 days 10%
michellehendriks5 10/10 3531 days 10%
Brendan Collins 10/10 3562 days 10%
Adam Munro 10/10 3592 days 10%
Angela Yore 10/10 3592 days 10%
Emma Keegan 6/10 3592 days 8%
Andy Biggins 8/10 3623 days 9%
P Kolk 10/10 3623 days 9%
Dimitri Jacobs 10/10 3651 days 9%
Thomas Sartorius 10/10 3651 days 9%
Jane Curren 10/10 3651 days 9%
Morgan Thomas 10/10 3713 days 8%
Autocaravanista 10/10 3743 days 7%
M Bailey 10/10 3774 days 7%
Dustin Strong 10/10 3804 days 7%
Daniel Field 10/10 3836 days 6%
Nuria Rivas 10/10 3867 days 6%
Ash K 10/10 3897 days 5%
ashbyg 10/10 3928 days 5%
Andrei Kuek 10/10 3928 days 5%
Wilma Heij 9/10 3958 days 4%
Mark McCadden 10/10 3958 days 4%
Chris Jackson 10/10 3958 days 4%
Vince V. 10/10 3958 days 4%
Nicholas Chapman 10/10 3958 days 4%
Thomas Chacko 10/10 3989 days 4%
Linda Simpson 9/10 3989 days 4%
Tim 9/10 4017 days 3%
Eran Israel 10/10 4017 days 4%
Filip Goles 10/10 4048 days 3%
Johan Hereora Hummerhielm 2/10 4048 days 0%
JoMary Smith 7/10 4048 days 3%
Christine Jepp 10/10 4048 days 3%
Simon Fayers 10/10 4079 days 3%
Dutchie 9/10 4079 days 3%
Peter Krivanek 10/10 4079 days 3%
Anne Beveridge 9/10 4109 days 2%
John 10/10 4109 days 2%
Michael M 10/10 4170 days 1%
marianne van eykelenborg 10/10 4170 days 1%
Paul Molloy 10/10 4170 days 1%
Poko Tapurau 10/10 4201 days 1%
Brent Gowan 10/10 4262 days 0%
Mirza 8/10 4413 days 5%
Ann 10/10 4413 days 6%
Jonathan Falgren 10/10 4413 days 6%
Philip Dickie 10/10 4687 days 6%
DavidB 7/10 4719 days 5%
Alan Findlay 9/10 4734 days 3%
Whistlerdewd 10/10 4748 days 6%
Dexter 10/10 5024 days 6%
G Elliason 7/10 5099 days 2%
paris claire 10/10 5100 days 3%
Ron 9/10 5205 days 6%
Bob Kusesia 10/10 5451 days 3%
Ian Watson 10/10 5451 days 3%
M and H Lunn 8/10 5459 days 3%
David Hobson 8/10 5470 days 3%
Carina Raeder 9/10 5476 days 3%
Hans & Karin 7/10 5544 days 2%
andrew walmsley 10/10 5754 days 6%
MiepS 9/10 5772 days 3%
Ning Chan 9/10 5784 days 6%
LindaV 8/10 5818 days 3%
Oscar 7/10 6164 days 2%
Peter 9/10 6566 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.14% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
… …
197 -4.08%
198 -4.10%
199 -4.12%
200 -4.14%
201 -4.16%
202 -4.18%
203 -4.20%
… …

Balancing Adjustment

1.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.