Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Affordable Motor Home Rentals.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Affordable Motor Home Rentals

Valid Reviews

300 Valid Reviews

The Affordable Motor Home Rentals experience has a total of 305 reviews. There are 300 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 300 valid reviews:

Rating Count Percentage
10/10 205
68%
9/10 62
21%
8/10 17
6%
7/10 8
3%
6/10 3
1%
5/10 0
0%
4/10 1
0%
3/10 1
0%
2/10 2
1%
1/10 1
0%

94.33% Average

The raw data average (mean) for all the Affordable Motor Home Rentals valid reviews is 94.33% and is based on 300 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

22 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 300 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 22 face-to-face reviews:

Rating Count Percentage
10/10 7
32%
9/10 6
27%
8/10 6
27%
7/10 3
14%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.73% Average

The raw data average (mean) for all the Affordable Motor Home Rentals face-to-face reviews is 87.73% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

95.67%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pam 10/10 1444 days 100%
C & A Betts 10/10 1472 days 91%
Joy 10/10 1657 days 49%
Julie Ng 10/10 1657 days 49%
David Jones 10/10 1688 days 45%
Leandro Haedo 10/10 1688 days 45%
Amanda Lawson 10/10 1688 days 45%
Ken Clearwater 10/10 1688 days 45%
Jennifer Bixby 10/10 1809 days 37%
Michiel Jelijs 10/10 1810 days 37%
Jamie Carey 10/10 1810 days 37%
Robert Schwall 10/10 1810 days 37%
Nicky Bromhall 9/10 1838 days 36%
Timthang 9/10 1838 days 36%
Pastore pierrick 9/10 1869 days 36%
Chiara Rossi 9/10 1869 days 36%
Chiara Rossi 9/10 1869 days 36%
Mike Bromfield 9/10 1869 days 36%
Daniel Lamere 10/10 1870 days 36%
NICHOLAS JEUNE 10/10 1870 days 36%
Matthias Van de veire 9/10 1870 days 36%
neil dougall 10/10 1870 days 36%
Tracey Armstrong 9/10 1870 days 36%
Maria Sainis 10/10 1870 days 36%
Christine Wegener 10/10 1900 days 36%
Olli Jääsaari 9/10 1900 days 35%
JACKIE EHRHARDT 10/10 1901 days 36%
Mandy Chee 6/10 1930 days 30%
lainie epstein 8/10 1930 days 34%
John van Herk 10/10 1930 days 35%
Bernard 9/10 1931 days 35%
Paul Russell 10/10 1961 days 35%
Sara Jensen 10/10 1961 days 35%
Stella Wilson 10/10 1961 days 35%
Dennis Rijbroek 9/10 1991 days 34%
Linda Gallagher 10/10 1992 days 34%
Marco Moreira 9/10 2022 days 33%
Happy camper 10/10 2023 days 34%
Jan Grävemeyer 9/10 2053 days 33%
Graça Roquette 10/10 2084 days 33%
Danny Mao 10/10 2084 days 33%
Chloe Bullock 10/10 2084 days 33%
Kate Tipton 10/10 2114 days 32%
Savilla Manuel 10/10 2115 days 32%
Olivier Gergaud 10/10 2144 days 32%
sheena tan 8/10 2145 days 31%
Christine Pooley 10/10 2145 days 32%
Alisa Failor 10/10 2145 days 32%
Aimee Spevak 10/10 2175 days 31%
Winston Bell 10/10 2175 days 31%
Irene Weinkogl 8/10 2175 days 31%
Cory 10/10 2176 days 31%
Tony O’Neill 9/10 2176 days 31%
Jim Lundy and Sherryl Livingston 10/10 2176 days 31%
paul engerand 10/10 2176 days 31%
Paul Smith 10/10 2176 days 31%
Tobias Geiger 8/10 2203 days 30%
Pierre Lemaistre 9/10 2203 days 31%
Melanie Berger 8/10 2203 days 30%
Georges BOUDIN 9/10 2203 days 31%
Tami Bass 10/10 2203 days 31%
Jonathan Taverner 10/10 2203 days 31%
Joanne Enders 10/10 2204 days 31%
Theo Stockmann 10/10 2204 days 31%
agnes janszen 10/10 2234 days 31%
Claire Cherrington 10/10 2234 days 31%
Maria van Loon 10/10 2234 days 31%
Jackie Sue 10/10 2235 days 31%
Alexandra Brown 10/10 2235 days 31%
Paolo Mauro 10/10 2235 days 31%
Matthew Parkman 10/10 2235 days 31%
Tom 10/10 2235 days 31%
Timothy McFadden 10/10 2265 days 30%
Jan Hoffmann 10/10 2265 days 30%
aneta thomsen 8/10 2265 days 29%
Xavier Bracquart 9/10 2265 days 30%
NZroadtrippers 10/10 2266 days 30%
Annabel Mason 10/10 2266 days 30%
Oz and Tina 10/10 2266 days 30%
t h 10/10 2266 days 30%
Claire 10/10 2266 days 30%
Cindy 10/10 2266 days 30%
Sharon Burgess 10/10 2295 days 30%
Boris Leroy 9/10 2295 days 29%
John Wells 10/10 2295 days 30%
javier garcia 9/10 2295 days 29%
Rosanna Nolan 10/10 2295 days 30%
Omid Shahani 10/10 2295 days 30%
Thierry GACHES 9/10 2296 days 29%
Steve Mitchell 9/10 2296 days 29%
Dallas Cluff 10/10 2296 days 30%
Mustaqeem 10/10 2296 days 30%
Diogo Loureiro 10/10 2296 days 30%
Thibaut Drevet 10/10 2296 days 30%
Jude Ong 10/10 2326 days 29%
Todd Weibel 3/10 2327 days 15%
Andrew Brealey 10/10 2327 days 29%
Edward Lowe 10/10 2327 days 29%
Georgia Nery 10/10 2356 days 29%
Kelli Rumore 10/10 2356 days 29%
Kristy 10/10 2357 days 29%
Gillian Hancock 10/10 2357 days 29%
Nichola Stretch 10/10 2387 days 28%
Loh 10/10 2388 days 28%
Vivien Soh 10/10 2388 days 28%
Melissa Hsu 10/10 2419 days 28%
Nicolas Mollet 10/10 2479 days 27%
Jess Ballard 10/10 2479 days 27%
Steve Wilkinson 10/10 2480 days 27%
Jack 10/10 2480 days 27%
Karyn Rayner 9/10 2509 days 26%
Julie Crawshaw 9/10 2509 days 26%
Debbie Wight 9/10 2509 days 26%
David Elliott 10/10 2510 days 26%
Donna Green 10/10 2510 days 26%
anaisbitt@live.com 10/10 2510 days 26%
Jarrod Pudsey 10/10 2510 days 26%
Tabea 10/10 2510 days 26%
Gabriel Santos 10/10 2510 days 26%
Dan Parker 4/10 2540 days 16%
Greg Parry 10/10 2540 days 26%
Laura Porter 10/10 2540 days 26%
Jesper Christensen 10/10 2540 days 26%
Anna Leonard 10/10 2541 days 26%
Ruben Roa Hernandez 9/10 2541 days 26%
Rory Baynes 10/10 2568 days 26%
Sally Irving 10/10 2568 days 26%
jason bassett 10/10 2568 days 26%
Chris Blackwell 9/10 2569 days 25%
Rachelle Philippen 9/10 2569 days 25%
Gordon Hughes 9/10 2599 days 25%
Henk Siegers 7/10 2599 days 23%
Johannes Partheymueller 10/10 2599 days 25%
Emily Freistatter 9/10 2599 days 25%
Pierre Mangin 9/10 2599 days 25%
Nz Traveller 10/10 2599 days 25%
Andy Grayshon 10/10 2599 days 25%
Rozanna Kyle-Robinson 10/10 2599 days 25%
Don Rostedt 9/10 2599 days 25%
martin shale 10/10 2599 days 25%
Mick Havill 10/10 2630 days 25%
Nicole Long 7/10 2630 days 23%
Lindsay Baugh 10/10 2630 days 25%
Pete Halsall 10/10 2630 days 25%
Anika Lakhani 10/10 2630 days 25%
Marjeta Kuralt 10/10 2630 days 25%
Michael Thomas Hermawan 10/10 2660 days 24%
Chris Oberson 10/10 2660 days 24%
Wilson Ting 9/10 2660 days 24%
NOR HISHAM HAJI ALI 10/10 2691 days 24%
Faustino Merlo 9/10 2691 days 23%
Anya Staal 10/10 2691 days 24%
Alan Bannister 10/10 2691 days 24%
Scott Wallis 8/10 2691 days 23%
Ed Shaddick 10/10 2721 days 23%
Rick Hall 10/10 2721 days 23%
Vanessa Paran 10/10 2721 days 23%
Che Junaid Mayet 10/10 2721 days 23%
Happy camper 10/10 2752 days 23%
meghan cuming 10/10 2752 days 23%
Viki Withers 10/10 2783 days 22%
Paul Thompson 10/10 2813 days 22%
Carl Murray 2/10 2844 days 9%
Jared Sartee 10/10 2874 days 21%
Shardul Phadnis 6/10 2874 days 18%
Judy Lawlor 10/10 2874 days 21%
Craig Mckay 9/10 2874 days 21%
Tracy Mering Stephen Law 9/10 2874 days 21%
Dennis Andrews 10/10 2874 days 21%
Nick Borland 10/10 2874 days 21%
Sjoerd Tolsma 9/10 2884 days 12%
Craig McKay 10/10 2894 days 12%
Rosalind Russell 9/10 2905 days 20%
Michal Snehota 10/10 2905 days 21%
murray keig 10/10 2905 days 21%
C Clarke 8/10 2927 days 11%
Clare Yeh 10/10 2933 days 20%
Cadey Korson 9/10 2933 days 20%
Matthew Parkman 10/10 2933 days 20%
Lynn Newhouse 10/10 2933 days 20%
Judy Little 10/10 2933 days 20%
Alice Ormandy 9/10 2949 days 11%
David Tomlinson 10/10 2964 days 20%
John Malone 8/10 2964 days 19%
Marcello Rossini 9/10 2964 days 19%
Leonie Westerhot 10/10 2982 days 11%
Jesse Arthur 10/10 2995 days 19%
Julie Manchester 10/10 2995 days 19%
Carine Av 10/10 3025 days 19%
hans soerensen 10/10 3025 days 19%
Jude Ong 10/10 3025 days 19%
liwen chan 10/10 3025 days 19%
Dalila Mohammed Isa 8/10 3025 days 18%
Wayne Fisher 9/10 3025 days 19%
Gary Ong 1/10 3056 days 6%
Tanya Davies 9/10 3056 days 18%
Heather D 10/10 3086 days 18%
Chea Hao Wong 10/10 3086 days 18%
Ashleigh McCord 9/10 3086 days 18%
Russel Brewty 9/10 3117 days 17%
Pieter Jacobs 10/10 3117 days 17%
Franck Mazas 9/10 3117 days 17%
Matt Tsagopoulos 10/10 3117 days 17%
Kuldeep Nandurkar 10/10 3148 days 17%
weeping ng 10/10 3178 days 16%
Brent Grohman 10/10 3209 days 16%
Ainsley Farrell 10/10 3209 days 16%
Anne Coleman 10/10 3209 days 16%
Casey Blyth 10/10 3239 days 16%
Sim 10/10 3239 days 16%
Lisa Lomas 10/10 3239 days 16%
Amber Jordan 9/10 3239 days 15%
Maarten Simons 8/10 3250 days 8%
Jenny Young 10/10 3260 days 9%
Bob van Hest 10/10 3270 days 15%
Maike Santelmann 8/10 3289 days 8%
Hakim Naj 9/10 3299 days 14%
costa 9/10 3299 days 14%
haslina mohamad 10/10 3300 days 15%
delphine 7/10 3300 days 13%
Damien Brocklejhurst 9/10 3300 days 14%
Chris Simpson 10/10 3321 days 8%
Martin S 10/10 3330 days 14%
Douglas Pinn 10/10 3330 days 14%
Alison Firth 10/10 3331 days 14%
Ben Chong 9/10 3361 days 14%
Konstantinos Parsalidis 10/10 3361 days 14%
Silke Richter 10/10 3362 days 14%
Mónica García 10/10 3392 days 13%
streviews 10/10 3422 days 13%
Lynne Cornish 10/10 3423 days 13%
thomas boutard 10/10 3484 days 12%
Marianne Smith 10/10 3514 days 11%
Melinda McNamara 9/10 3514 days 11%
M E Black 10/10 3544 days 11%
michellehendriks5 10/10 3544 days 11%
Brendan Collins 10/10 3575 days 10%
Adam Munro 10/10 3605 days 10%
Angela Yore 10/10 3605 days 10%
Emma Keegan 6/10 3605 days 8%
Andy Biggins 8/10 3636 days 9%
P Kolk 10/10 3636 days 10%
Dimitri Jacobs 10/10 3664 days 9%
Thomas Sartorius 10/10 3664 days 9%
Jane Curren 10/10 3664 days 9%
Morgan Thomas 10/10 3726 days 8%
Autocaravanista 10/10 3756 days 8%
M Bailey 10/10 3787 days 7%
Dustin Strong 10/10 3817 days 7%
Daniel Field 10/10 3849 days 6%
Nuria Rivas 10/10 3880 days 6%
Ash K 10/10 3910 days 5%
ashbyg 10/10 3941 days 5%
Andrei Kuek 10/10 3941 days 5%
Wilma Heij 9/10 3971 days 4%
Mark McCadden 10/10 3971 days 5%
Chris Jackson 10/10 3971 days 5%
Vince V. 10/10 3971 days 5%
Nicholas Chapman 10/10 3971 days 5%
Thomas Chacko 10/10 4002 days 4%
Linda Simpson 9/10 4002 days 4%
Tim 9/10 4030 days 4%
Eran Israel 10/10 4030 days 4%
Filip Goles 10/10 4061 days 3%
Johan Hereora Hummerhielm 2/10 4061 days 1%
JoMary Smith 7/10 4061 days 3%
Christine Jepp 10/10 4061 days 3%
Simon Fayers 10/10 4092 days 3%
Dutchie 9/10 4092 days 3%
Peter Krivanek 10/10 4092 days 3%
Anne Beveridge 9/10 4122 days 2%
John 10/10 4122 days 2%
Michael M 10/10 4183 days 1%
marianne van eykelenborg 10/10 4183 days 1%
Paul Molloy 10/10 4183 days 1%
Poko Tapurau 10/10 4214 days 1%
Brent Gowan 10/10 4275 days 0%
Mirza 8/10 4426 days 6%
Ann 10/10 4426 days 6%
Jonathan Falgren 10/10 4426 days 6%
Philip Dickie 10/10 4700 days 6%
DavidB 7/10 4732 days 6%
Alan Findlay 9/10 4747 days 3%
Whistlerdewd 10/10 4761 days 6%
Dexter 10/10 5037 days 6%
G Elliason 7/10 5112 days 3%
paris claire 10/10 5113 days 3%
Ron 9/10 5218 days 6%
Bob Kusesia 10/10 5464 days 3%
Ian Watson 10/10 5464 days 3%
M and H Lunn 8/10 5472 days 3%
David Hobson 8/10 5483 days 3%
Carina Raeder 9/10 5489 days 3%
Hans & Karin 7/10 5557 days 3%
andrew walmsley 10/10 5767 days 6%
MiepS 9/10 5785 days 3%
Ning Chan 9/10 5797 days 6%
LindaV 8/10 5831 days 3%
Oscar 7/10 6177 days 3%
Peter 9/10 6579 days 3%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Affordable Motor Home Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-7.15% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 52 days. The Affordable Motor Home Rentals experience has 0 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Affordable Motor Home Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.

Days Adjustment
197 -4.09%
198 -4.11%
199 -4.13%
200 -4.15%
201 -4.18%
202 -4.20%
203 -4.22%

Balancing Adjustment

1.21% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

81%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.