G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
113 Valid Reviews
The Lowburn Harbour experience has a total of 116 reviews. There are 113 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 113 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
21% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
40% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.60% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.60% and is based on 113 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 113 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 7 days | 98% |
| Richard Bennett | 10/10 | 37 days | 100% |
| Rory M | 8/10 | 68 days | 98% |
| Jessica Heinrich | 10/10 | 310 days | 95% |
| Fredrik | 8/10 | 341 days | 92% |
| Patrick | 6/10 | 372 days | 79% |
| inga vossebrink | 9/10 | 372 days | 91% |
| Diane n Dave | 8/10 | 372 days | 90% |
| Freedomcamper | 10/10 | 372 days | 92% |
| Mladen Savov | 9/10 | 372 days | 91% |
| Ryan | 10/10 | 402 days | 91% |
| Aaron | 8/10 | 433 days | 88% |
| Walvins | 9/10 | 462 days | 87% |
| Ann | 9/10 | 676 days | 73% |
| Nina S. Larsen | 8/10 | 676 days | 73% |
| Jim Dodd | 9/10 | 707 days | 71% |
| Jamie | 7/10 | 707 days | 67% |
| Patrick | 8/10 | 738 days | 68% |
| Holly | 6/10 | 738 days | 59% |
| Katrine | 7/10 | 768 days | 62% |
| Cholly | 9/10 | 799 days | 63% |
| Donna Harbidge | 10/10 | 828 days | 61% |
| Kelsie | 10/10 | 859 days | 58% |
| Basil | 8/10 | 951 days | 48% |
| Amy Fortin-Barrette | 8/10 | 951 days | 48% |
| Taylor Russell | 10/10 | 951 days | 49% |
| Christy | 8/10 | 951 days | 48% |
| Melanie | 10/10 | 982 days | 46% |
| Niff | 7/10 | 982 days | 42% |
| Fav | 10/10 | 1013 days | 43% |
| Josh | 7/10 | 1013 days | 40% |
| Emma | 8/10 | 1072 days | 37% |
| Tom | 8/10 | 1072 days | 37% |
| Tina Czaja | 10/10 | 1103 days | 35% |
| Kathryn | 8/10 | 1347 days | 18% |
| Jess | 10/10 | 1347 days | 18% |
| Jenny | 8/10 | 1347 days | 18% |
| Jenna | 8/10 | 1468 days | 12% |
| Shykiwi | 8/10 | 1468 days | 12% |
| Bethan | 8/10 | 1712 days | 6% |
| Leon | 10/10 | 1743 days | 5% |
| Wai wai | 9/10 | 1743 days | 5% |
| Valg | 8/10 | 1771 days | 5% |
| Leslie | 9/10 | 1802 days | 5% |
| Daniel | 9/10 | 1894 days | 5% |
| Joanne | 8/10 | 1894 days | 5% |
| Justine | 10/10 | 2015 days | 5% |
| Jood | 7/10 | 2108 days | 4% |
| Liz Wade | 7/10 | 2136 days | 4% |
| Marianna | 9/10 | 2137 days | 4% |
| Linda | 8/10 | 2137 days | 4% |
| Sabine | 8/10 | 2168 days | 4% |
| Fer | 9/10 | 2199 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2199 days | 4% |
| Lisa | 10/10 | 2229 days | 4% |
| Ambs | 8/10 | 2260 days | 4% |
| Mike Sc | 9/10 | 2260 days | 4% |
| Taylor | 8/10 | 2443 days | 4% |
| Kipnkeri | 10/10 | 2443 days | 4% |
| Glen Marshall UK | 9/10 | 2474 days | 4% |
| Freya | 8/10 | 2474 days | 4% |
| Aisling | 8/10 | 2474 days | 4% |
| Clare & Gerry | 10/10 | 2474 days | 4% |
| Pat Burns | 8/10 | 2474 days | 4% |
| Mads Mossin | 8/10 | 2474 days | 4% |
| Pedro | 10/10 | 2502 days | 4% |
| Joanne | 10/10 | 2564 days | 4% |
| Eranda | 10/10 | 2625 days | 3% |
| Rugby | 7/10 | 2625 days | 3% |
| Mike Fricker | 8/10 | 2625 days | 3% |
| Raja Azizul | 6/10 | 2625 days | 3% |
| Sophie Skinner | 9/10 | 2625 days | 3% |
| Jonas R. | 8/10 | 2625 days | 3% |
| Sue | 8/10 | 2716 days | 3% |
| Christian Oerlemans | 7/10 | 2851 days | 3% |
| Katharina Pisarew | 10/10 | 2873 days | 2% |
| Fei Fei Lei | 7/10 | 2888 days | 2% |
| Meg X | 9/10 | 2897 days | 3% |
| Ricky Nurhayati | 9/10 | 2900 days | 3% |
| Ronald Daigneault | 8/10 | 2922 days | 2% |
| Debbie Lesurf | 10/10 | 2929 days | 3% |
| Grace White | 7/10 | 3159 days | 2% |
| P Poiraa | 8/10 | 3210 days | 2% |
| Michel Baumgartner | 8/10 | 3214 days | 2% |
| Craig Eagleton | 8/10 | 3237 days | 2% |
| Daniel Baeyens | 9/10 | 3263 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3282 days | 2% |
| Nicola Barlow | 9/10 | 3289 days | 2% |
| Derek Drost | 8/10 | 3359 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3507 days | 2% |
| Chadd Holland | 10/10 | 3540 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3555 days | 2% |
| Antonio BENITEZ | 6/10 | 3628 days | 1% |
| Ana Guimaraes | 8/10 | 3669 days | 1% |
| Miaomace | 9/10 | 3721 days | 1% |
| Darwin Dean | 9/10 | 3875 days | 1% |
| Lenka Korinkova | 10/10 | 3922 days | 1% |
| Jiri Benda | 9/10 | 3922 days | 1% |
| Katharina Block | 9/10 | 3925 days | 1% |
| Mike Merrick | 8/10 | 3933 days | 1% |
| Andrew Cruickshank | 7/10 | 3934 days | 1% |
| Lieselotte Michels | 9/10 | 3967 days | 1% |
| Sebastian Sanne | 8/10 | 3978 days | 1% |
| Lindsay Berquist | 8/10 | 4238 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4269 days | 0% |
| Mike Fricker | 8/10 | 4269 days | 0% |
| Jesse Farrell | 8/10 | 4368 days | 0% |
| Rhi | 9/10 | 4451 days | 1% |
| Steve Warren | 8/10 | 4480 days | 1% |
| Team Kim&James | 8/10 | 4511 days | 1% |
| Matt & Sue Standish | 7/10 | 4634 days | 1% |
| auré bis | 7/10 | 4724 days | 1% |
| Judith & John Bishop | 8/10 | 5396 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.69% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.