Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
103 Valid Reviews
The Lowburn Harbour experience has a total of 106 reviews. There are 103 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 103 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
20% |
| 9/10 | 24 |
|
23% |
| 8/10 | 41 |
|
40% |
| 7/10 | 14 |
|
14% |
| 6/10 | 3 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.47% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.47% and is based on 103 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 103 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ryan | 10/10 | 20 days | 100% |
| Aaron | 8/10 | 51 days | 98% |
| Walvins | 9/10 | 81 days | 99% |
| Ann | 9/10 | 294 days | 94% |
| Nina S. Larsen | 8/10 | 294 days | 93% |
| Jim Dodd | 9/10 | 325 days | 93% |
| Jamie | 7/10 | 325 days | 87% |
| Patrick | 8/10 | 356 days | 91% |
| Holly | 6/10 | 356 days | 80% |
| Katrine | 7/10 | 386 days | 85% |
| Cholly | 9/10 | 417 days | 89% |
| Donna Harbidge | 10/10 | 447 days | 89% |
| Kelsie | 10/10 | 478 days | 87% |
| Basil | 8/10 | 570 days | 80% |
| Amy Fortin-Barrette | 8/10 | 570 days | 80% |
| Taylor Russell | 10/10 | 570 days | 81% |
| Christy | 8/10 | 570 days | 80% |
| Melanie | 10/10 | 600 days | 79% |
| Niff | 7/10 | 600 days | 74% |
| Fav | 10/10 | 631 days | 77% |
| Josh | 7/10 | 631 days | 72% |
| Emma Brownless | 8/10 | 690 days | 71% |
| Tom | 8/10 | 690 days | 71% |
| Tina Czaja | 10/10 | 721 days | 70% |
| Kathryn | 8/10 | 965 days | 46% |
| Jess | 10/10 | 965 days | 47% |
| Jenny | 8/10 | 965 days | 46% |
| Jenna | 8/10 | 1086 days | 35% |
| Shykiwi | 8/10 | 1086 days | 35% |
| Bethan | 8/10 | 1330 days | 19% |
| Leon | 10/10 | 1361 days | 17% |
| Wai wai | 9/10 | 1361 days | 17% |
| Valg | 8/10 | 1389 days | 15% |
| Leslie | 9/10 | 1420 days | 14% |
| Daniel | 9/10 | 1512 days | 10% |
| Joanne | 8/10 | 1512 days | 10% |
| Justine | 10/10 | 1634 days | 7% |
| Jood | 7/10 | 1726 days | 5% |
| Liz Wade | 7/10 | 1755 days | 5% |
| Marianna | 9/10 | 1755 days | 5% |
| Linda | 8/10 | 1755 days | 5% |
| Sabine | 8/10 | 1786 days | 5% |
| Fer | 9/10 | 1817 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1817 days | 5% |
| Lisa | 10/10 | 1847 days | 5% |
| Ambs | 8/10 | 1878 days | 5% |
| Mike Sc | 9/10 | 1878 days | 5% |
| Taylor | 8/10 | 2061 days | 4% |
| Kipnkeri | 10/10 | 2061 days | 4% |
| Glen Marshall UK | 9/10 | 2092 days | 4% |
| Freya | 8/10 | 2092 days | 4% |
| Aisling | 8/10 | 2092 days | 4% |
| Clare & Gerry | 10/10 | 2092 days | 4% |
| Pat Burns | 8/10 | 2092 days | 4% |
| Mads Mossin | 8/10 | 2092 days | 4% |
| Pedro | 10/10 | 2120 days | 4% |
| Joanne | 10/10 | 2182 days | 4% |
| Eranda | 10/10 | 2243 days | 4% |
| Rugby | 7/10 | 2243 days | 4% |
| Mike Fricker | 8/10 | 2243 days | 4% |
| Raja Azizul | 6/10 | 2243 days | 4% |
| Sophie Skinner | 9/10 | 2243 days | 4% |
| Jonas R. | 8/10 | 2243 days | 4% |
| Sue | 8/10 | 2335 days | 4% |
| Christian Oerlemans | 7/10 | 2469 days | 3% |
| Katharina Pisarew | 10/10 | 2491 days | 2% |
| Fei Fei Lei | 7/10 | 2506 days | 2% |
| Meg X | 9/10 | 2516 days | 4% |
| Ricky Nurhayati | 9/10 | 2518 days | 4% |
| Ronald Daigneault | 8/10 | 2540 days | 2% |
| Debbie Lesurf | 10/10 | 2547 days | 4% |
| Grace White | 7/10 | 2778 days | 3% |
| P Poiraa | 8/10 | 2828 days | 3% |
| Michel Baumgartner | 8/10 | 2832 days | 3% |
| Craig Eagleton | 8/10 | 2855 days | 3% |
| Daniel Baeyens | 9/10 | 2881 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 2900 days | 3% |
| Nicola Barlow | 9/10 | 2907 days | 3% |
| Derek Drost | 8/10 | 2977 days | 3% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3126 days | 2% |
| Chadd Holland | 10/10 | 3158 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3173 days | 2% |
| Antonio BENITEZ | 6/10 | 3247 days | 2% |
| Ana Guimaraes | 8/10 | 3287 days | 2% |
| Miaomace | 9/10 | 3339 days | 2% |
| Darwin Dean | 9/10 | 3494 days | 2% |
| Lenka Korinkova | 10/10 | 3540 days | 1% |
| Jiri Benda | 9/10 | 3540 days | 1% |
| Katharina Block | 9/10 | 3543 days | 1% |
| Mike Merrick | 8/10 | 3551 days | 2% |
| Andrew Cruickshank | 7/10 | 3553 days | 1% |
| Lieselotte Michels | 9/10 | 3585 days | 1% |
| Sebastian Sanne | 8/10 | 3596 days | 1% |
| Lindsay Berquist | 8/10 | 3857 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3887 days | 1% |
| Mike Fricker | 8/10 | 3887 days | 1% |
| Jesse Farrell | 8/10 | 3986 days | 0% |
| Rhi | 9/10 | 4069 days | 1% |
| Steve Warren | 8/10 | 4099 days | 0% |
| Team Kim&James | 8/10 | 4130 days | 0% |
| Matt & Sue Standish | 7/10 | 4252 days | 0% |
| auré bis | 7/10 | 4342 days | 0% |
| Judith & John Bishop | 8/10 | 5014 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.77% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.