G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
116 Valid Reviews
The Lowburn Harbour experience has a total of 119 reviews. There are 116 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 116 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
22% |
| 9/10 | 26 |
|
22% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 5 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.66% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.66% and is based on 116 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 116 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.95%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Enton | 6/10 | 41 days | 86% |
| Kirsty | 10/10 | 41 days | 100% |
| Jakub | 8/10 | 72 days | 98% |
| Mercedesz | 10/10 | 72 days | 100% |
| Richard Bennett | 10/10 | 102 days | 100% |
| Rory M | 8/10 | 133 days | 97% |
| Jessica Heinrich | 10/10 | 375 days | 92% |
| Fredrik | 8/10 | 406 days | 89% |
| Patrick | 6/10 | 437 days | 77% |
| inga vossebrink | 9/10 | 437 days | 88% |
| Diane n Dave | 8/10 | 437 days | 87% |
| Freedomcamper | 10/10 | 437 days | 89% |
| Mladen Savov | 9/10 | 437 days | 88% |
| Ryan | 10/10 | 467 days | 88% |
| Aaron | 8/10 | 498 days | 84% |
| Walvins | 9/10 | 528 days | 83% |
| Ann | 9/10 | 741 days | 68% |
| Nina S. Larsen | 8/10 | 741 days | 67% |
| Jim Dodd | 9/10 | 772 days | 65% |
| Jamie | 7/10 | 772 days | 61% |
| Patrick | 8/10 | 803 days | 62% |
| Holly | 6/10 | 803 days | 54% |
| Katrine | 7/10 | 833 days | 56% |
| Cholly | 9/10 | 864 days | 57% |
| Donna Harbidge | 10/10 | 894 days | 54% |
| Kelsie | 10/10 | 925 days | 51% |
| Basil | 8/10 | 1017 days | 41% |
| Amy Fortin-Barrette | 8/10 | 1017 days | 41% |
| Taylor Russell | 10/10 | 1017 days | 42% |
| Christy | 8/10 | 1017 days | 41% |
| Melanie | 10/10 | 1047 days | 40% |
| Niff | 7/10 | 1047 days | 37% |
| Fav | 10/10 | 1078 days | 37% |
| Josh | 7/10 | 1078 days | 34% |
| Emma | 8/10 | 1137 days | 31% |
| Tom | 8/10 | 1137 days | 31% |
| Tina Czaja | 10/10 | 1168 days | 30% |
| Kathryn | 8/10 | 1412 days | 14% |
| Jess | 10/10 | 1412 days | 15% |
| Jenny | 8/10 | 1412 days | 14% |
| Jenna | 8/10 | 1533 days | 10% |
| Shykiwi | 8/10 | 1533 days | 10% |
| Bethan | 8/10 | 1777 days | 5% |
| Leon | 10/10 | 1808 days | 5% |
| Wai wai | 9/10 | 1808 days | 5% |
| Valg | 8/10 | 1836 days | 5% |
| Leslie | 9/10 | 1867 days | 5% |
| Daniel | 9/10 | 1959 days | 5% |
| Joanne | 8/10 | 1959 days | 5% |
| Justine | 10/10 | 2081 days | 4% |
| Jood | 7/10 | 2173 days | 4% |
| Liz Wade | 7/10 | 2202 days | 4% |
| Marianna | 9/10 | 2202 days | 4% |
| Linda | 8/10 | 2202 days | 4% |
| Sabine | 8/10 | 2233 days | 4% |
| Fer | 9/10 | 2264 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2264 days | 4% |
| Lisa | 10/10 | 2294 days | 4% |
| Ambs | 8/10 | 2325 days | 4% |
| Mike Sc | 9/10 | 2325 days | 4% |
| Taylor | 8/10 | 2508 days | 4% |
| Kipnkeri | 10/10 | 2508 days | 4% |
| Glen Marshall UK | 9/10 | 2539 days | 3% |
| Freya | 8/10 | 2539 days | 3% |
| Aisling | 8/10 | 2539 days | 3% |
| Clare & Gerry | 10/10 | 2539 days | 4% |
| Pat Burns | 8/10 | 2539 days | 3% |
| Mads Mossin | 8/10 | 2539 days | 3% |
| Pedro | 10/10 | 2567 days | 3% |
| Joanne | 10/10 | 2629 days | 3% |
| Eranda | 10/10 | 2690 days | 3% |
| Rugby | 7/10 | 2690 days | 3% |
| Mike Fricker | 8/10 | 2690 days | 3% |
| Raja Azizul | 6/10 | 2690 days | 3% |
| Sophie Skinner | 9/10 | 2690 days | 3% |
| Jonas R. | 8/10 | 2690 days | 3% |
| Sue | 8/10 | 2782 days | 3% |
| Christian Oerlemans | 7/10 | 2916 days | 3% |
| Katharina Pisarew | 10/10 | 2938 days | 2% |
| Fei Fei Lei | 7/10 | 2953 days | 1% |
| Meg X | 9/10 | 2963 days | 3% |
| Ricky Nurhayati | 9/10 | 2965 days | 3% |
| Ronald Daigneault | 8/10 | 2987 days | 2% |
| Debbie Lesurf | 10/10 | 2994 days | 3% |
| Grace White | 7/10 | 3225 days | 2% |
| P Poiraa | 8/10 | 3275 days | 2% |
| Michel Baumgartner | 8/10 | 3279 days | 2% |
| Craig Eagleton | 8/10 | 3302 days | 2% |
| Daniel Baeyens | 9/10 | 3328 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3347 days | 2% |
| Nicola Barlow | 9/10 | 3354 days | 2% |
| Derek Drost | 8/10 | 3424 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3573 days | 1% |
| Chadd Holland | 10/10 | 3605 days | 1% |
| Sam Smith-Palomeque | 8/10 | 3620 days | 1% |
| Antonio BENITEZ | 6/10 | 3694 days | 1% |
| Ana Guimaraes | 8/10 | 3734 days | 1% |
| Miaomace | 9/10 | 3786 days | 1% |
| Darwin Dean | 9/10 | 3941 days | 1% |
| Lenka Korinkova | 10/10 | 3987 days | 0% |
| Jiri Benda | 9/10 | 3987 days | 0% |
| Katharina Block | 9/10 | 3990 days | 0% |
| Mike Merrick | 8/10 | 3998 days | 1% |
| Andrew Cruickshank | 7/10 | 4000 days | 1% |
| Lieselotte Michels | 9/10 | 4032 days | 1% |
| Sebastian Sanne | 8/10 | 4043 days | 1% |
| Lindsay Berquist | 8/10 | 4304 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4334 days | 0% |
| Mike Fricker | 8/10 | 4334 days | 0% |
| Jesse Farrell | 8/10 | 4433 days | 1% |
| Rhi | 9/10 | 4516 days | 1% |
| Steve Warren | 8/10 | 4546 days | 1% |
| Team Kim&James | 8/10 | 4577 days | 1% |
| Matt & Sue Standish | 7/10 | 4699 days | 1% |
| auré bis | 7/10 | 4789 days | 1% |
| Judith & John Bishop | 8/10 | 5461 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.64% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.