G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
109 Valid Reviews
The Lowburn Harbour experience has a total of 112 reviews. There are 109 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 109 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
20% |
| 9/10 | 26 |
|
24% |
| 8/10 | 43 |
|
39% |
| 7/10 | 14 |
|
13% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.40% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.40% and is based on 109 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 109 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.01%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fredrik | 8/10 | 30 days | 98% |
| Patrick | 6/10 | 61 days | 86% |
| inga vossebrink | 9/10 | 61 days | 99% |
| Diane n Dave | 8/10 | 61 days | 98% |
| Freedomcamper | 10/10 | 61 days | 100% |
| Mladen Savov | 9/10 | 61 days | 99% |
| Ryan | 10/10 | 91 days | 100% |
| Aaron | 8/10 | 122 days | 97% |
| Walvins | 9/10 | 152 days | 98% |
| Ann | 9/10 | 365 days | 92% |
| Nina S. Larsen | 8/10 | 365 days | 91% |
| Jim Dodd | 9/10 | 396 days | 90% |
| Jamie | 7/10 | 396 days | 85% |
| Patrick | 8/10 | 427 days | 88% |
| Holly | 6/10 | 427 days | 77% |
| Katrine | 7/10 | 457 days | 82% |
| Cholly | 9/10 | 488 days | 86% |
| Donna Harbidge | 10/10 | 518 days | 85% |
| Kelsie | 10/10 | 549 days | 83% |
| Basil | 8/10 | 641 days | 75% |
| Amy Fortin-Barrette | 8/10 | 641 days | 75% |
| Taylor Russell | 10/10 | 641 days | 77% |
| Christy | 8/10 | 641 days | 75% |
| Melanie | 10/10 | 671 days | 74% |
| Niff | 7/10 | 671 days | 69% |
| Fav | 10/10 | 702 days | 72% |
| Josh | 7/10 | 702 days | 67% |
| Emma Brownless | 8/10 | 761 days | 66% |
| Tom | 8/10 | 761 days | 66% |
| Tina Czaja | 10/10 | 792 days | 64% |
| Kathryn | 8/10 | 1036 days | 40% |
| Jess | 10/10 | 1036 days | 41% |
| Jenny | 8/10 | 1036 days | 40% |
| Jenna | 8/10 | 1157 days | 30% |
| Shykiwi | 8/10 | 1157 days | 30% |
| Bethan | 8/10 | 1401 days | 15% |
| Leon | 10/10 | 1432 days | 14% |
| Wai wai | 9/10 | 1432 days | 14% |
| Valg | 8/10 | 1460 days | 12% |
| Leslie | 9/10 | 1491 days | 11% |
| Daniel | 9/10 | 1583 days | 8% |
| Joanne | 8/10 | 1583 days | 8% |
| Justine | 10/10 | 1705 days | 6% |
| Jood | 7/10 | 1797 days | 5% |
| Liz Wade | 7/10 | 1826 days | 5% |
| Marianna | 9/10 | 1826 days | 5% |
| Linda | 8/10 | 1826 days | 5% |
| Sabine | 8/10 | 1857 days | 5% |
| Fer | 9/10 | 1888 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1888 days | 5% |
| Lisa | 10/10 | 1918 days | 5% |
| Ambs | 8/10 | 1949 days | 5% |
| Mike Sc | 9/10 | 1949 days | 5% |
| Taylor | 8/10 | 2132 days | 4% |
| Kipnkeri | 10/10 | 2132 days | 4% |
| Glen Marshall UK | 9/10 | 2163 days | 4% |
| Freya | 8/10 | 2163 days | 4% |
| Aisling | 8/10 | 2163 days | 4% |
| Clare & Gerry | 10/10 | 2163 days | 4% |
| Pat Burns | 8/10 | 2163 days | 4% |
| Mads Mossin | 8/10 | 2163 days | 4% |
| Pedro | 10/10 | 2191 days | 4% |
| Joanne | 10/10 | 2253 days | 4% |
| Eranda | 10/10 | 2314 days | 4% |
| Rugby | 7/10 | 2314 days | 4% |
| Mike Fricker | 8/10 | 2314 days | 4% |
| Raja Azizul | 6/10 | 2314 days | 3% |
| Sophie Skinner | 9/10 | 2314 days | 4% |
| Jonas R. | 8/10 | 2314 days | 4% |
| Sue | 8/10 | 2406 days | 4% |
| Christian Oerlemans | 7/10 | 2540 days | 3% |
| Katharina Pisarew | 10/10 | 2562 days | 2% |
| Fei Fei Lei | 7/10 | 2577 days | 2% |
| Meg X | 9/10 | 2587 days | 3% |
| Ricky Nurhayati | 9/10 | 2589 days | 3% |
| Ronald Daigneault | 8/10 | 2611 days | 2% |
| Debbie Lesurf | 10/10 | 2618 days | 3% |
| Grace White | 7/10 | 2849 days | 3% |
| P Poiraa | 8/10 | 2899 days | 3% |
| Michel Baumgartner | 8/10 | 2903 days | 3% |
| Craig Eagleton | 8/10 | 2926 days | 3% |
| Daniel Baeyens | 9/10 | 2952 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 2971 days | 3% |
| Nicola Barlow | 9/10 | 2978 days | 3% |
| Derek Drost | 8/10 | 3048 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3197 days | 2% |
| Chadd Holland | 10/10 | 3229 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3244 days | 2% |
| Antonio BENITEZ | 6/10 | 3318 days | 2% |
| Ana Guimaraes | 8/10 | 3358 days | 2% |
| Miaomace | 9/10 | 3410 days | 2% |
| Darwin Dean | 9/10 | 3565 days | 1% |
| Lenka Korinkova | 10/10 | 3611 days | 1% |
| Jiri Benda | 9/10 | 3611 days | 1% |
| Katharina Block | 9/10 | 3614 days | 1% |
| Mike Merrick | 8/10 | 3622 days | 1% |
| Andrew Cruickshank | 7/10 | 3624 days | 1% |
| Lieselotte Michels | 9/10 | 3656 days | 1% |
| Sebastian Sanne | 8/10 | 3667 days | 1% |
| Lindsay Berquist | 8/10 | 3928 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3958 days | 1% |
| Mike Fricker | 8/10 | 3958 days | 1% |
| Jesse Farrell | 8/10 | 4057 days | 0% |
| Rhi | 9/10 | 4140 days | 0% |
| Steve Warren | 8/10 | 4170 days | 0% |
| Team Kim&James | 8/10 | 4201 days | 0% |
| Matt & Sue Standish | 7/10 | 4323 days | 0% |
| auré bis | 7/10 | 4413 days | 1% |
| Judith & John Bishop | 8/10 | 5085 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.82% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.