Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
110 Valid Reviews
The Lowburn Harbour experience has a total of 113 reviews. There are 110 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 110 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 23 |
|
21% |
| 9/10 | 26 |
|
24% |
| 8/10 | 43 |
|
39% |
| 7/10 | 14 |
|
13% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.55% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.55% and is based on 110 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 110 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.50%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jessica Heinrich | 10/10 | 39 days | 100% |
| Fredrik | 8/10 | 70 days | 98% |
| Patrick | 6/10 | 101 days | 86% |
| inga vossebrink | 9/10 | 101 days | 99% |
| Diane n Dave | 8/10 | 101 days | 98% |
| Freedomcamper | 10/10 | 101 days | 100% |
| Mladen Savov | 9/10 | 101 days | 99% |
| Ryan | 10/10 | 131 days | 99% |
| Aaron | 8/10 | 162 days | 97% |
| Walvins | 9/10 | 192 days | 97% |
| Ann | 9/10 | 405 days | 90% |
| Nina S. Larsen | 8/10 | 405 days | 89% |
| Jim Dodd | 9/10 | 436 days | 88% |
| Jamie | 7/10 | 436 days | 83% |
| Patrick | 8/10 | 467 days | 86% |
| Holly | 6/10 | 467 days | 75% |
| Katrine | 7/10 | 497 days | 80% |
| Cholly | 9/10 | 528 days | 83% |
| Donna Harbidge | 10/10 | 558 days | 82% |
| Kelsie | 10/10 | 589 days | 80% |
| Basil | 8/10 | 681 days | 72% |
| Amy Fortin-Barrette | 8/10 | 681 days | 72% |
| Taylor Russell | 10/10 | 681 days | 74% |
| Christy | 8/10 | 681 days | 72% |
| Melanie | 10/10 | 711 days | 71% |
| Niff | 7/10 | 711 days | 66% |
| Fav | 10/10 | 742 days | 69% |
| Josh | 7/10 | 742 days | 64% |
| Emma Brownless | 8/10 | 801 days | 62% |
| Tom | 8/10 | 801 days | 62% |
| Tina Czaja | 10/10 | 832 days | 61% |
| Kathryn | 8/10 | 1076 days | 36% |
| Jess | 10/10 | 1076 days | 37% |
| Jenny | 8/10 | 1076 days | 36% |
| Jenna | 8/10 | 1197 days | 27% |
| Shykiwi | 8/10 | 1197 days | 27% |
| Bethan | 8/10 | 1441 days | 13% |
| Leon | 10/10 | 1472 days | 12% |
| Wai wai | 9/10 | 1472 days | 12% |
| Valg | 8/10 | 1500 days | 11% |
| Leslie | 9/10 | 1531 days | 10% |
| Daniel | 9/10 | 1623 days | 7% |
| Joanne | 8/10 | 1623 days | 7% |
| Justine | 10/10 | 1745 days | 5% |
| Jood | 7/10 | 1837 days | 5% |
| Liz Wade | 7/10 | 1866 days | 5% |
| Marianna | 9/10 | 1866 days | 5% |
| Linda | 8/10 | 1866 days | 5% |
| Sabine | 8/10 | 1897 days | 5% |
| Fer | 9/10 | 1928 days | 5% |
| Vasudev Rupanaguntla | 10/10 | 1928 days | 5% |
| Lisa | 10/10 | 1958 days | 5% |
| Ambs | 8/10 | 1989 days | 5% |
| Mike Sc | 9/10 | 1989 days | 5% |
| Taylor | 8/10 | 2172 days | 4% |
| Kipnkeri | 10/10 | 2172 days | 4% |
| Glen Marshall UK | 9/10 | 2203 days | 4% |
| Freya | 8/10 | 2203 days | 4% |
| Aisling | 8/10 | 2203 days | 4% |
| Clare & Gerry | 10/10 | 2203 days | 4% |
| Pat Burns | 8/10 | 2203 days | 4% |
| Mads Mossin | 8/10 | 2203 days | 4% |
| Pedro | 10/10 | 2231 days | 4% |
| Joanne | 10/10 | 2293 days | 4% |
| Eranda | 10/10 | 2354 days | 4% |
| Rugby | 7/10 | 2354 days | 4% |
| Mike Fricker | 8/10 | 2354 days | 4% |
| Raja Azizul | 6/10 | 2354 days | 3% |
| Sophie Skinner | 9/10 | 2354 days | 4% |
| Jonas R. | 8/10 | 2354 days | 4% |
| Sue | 8/10 | 2446 days | 4% |
| Christian Oerlemans | 7/10 | 2580 days | 3% |
| Katharina Pisarew | 10/10 | 2602 days | 2% |
| Fei Fei Lei | 7/10 | 2617 days | 2% |
| Meg X | 9/10 | 2627 days | 3% |
| Ricky Nurhayati | 9/10 | 2629 days | 3% |
| Ronald Daigneault | 8/10 | 2651 days | 2% |
| Debbie Lesurf | 10/10 | 2658 days | 3% |
| Grace White | 7/10 | 2889 days | 3% |
| P Poiraa | 8/10 | 2939 days | 3% |
| Michel Baumgartner | 8/10 | 2943 days | 3% |
| Craig Eagleton | 8/10 | 2966 days | 3% |
| Daniel Baeyens | 9/10 | 2992 days | 3% |
| Rhea Welsh-Hussain | 9/10 | 3011 days | 3% |
| Nicola Barlow | 9/10 | 3018 days | 3% |
| Derek Drost | 8/10 | 3088 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3237 days | 2% |
| Chadd Holland | 10/10 | 3269 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3284 days | 2% |
| Antonio BENITEZ | 6/10 | 3358 days | 2% |
| Ana Guimaraes | 8/10 | 3398 days | 2% |
| Miaomace | 9/10 | 3450 days | 2% |
| Darwin Dean | 9/10 | 3605 days | 1% |
| Lenka Korinkova | 10/10 | 3651 days | 1% |
| Jiri Benda | 9/10 | 3651 days | 1% |
| Katharina Block | 9/10 | 3654 days | 1% |
| Mike Merrick | 8/10 | 3662 days | 1% |
| Andrew Cruickshank | 7/10 | 3664 days | 1% |
| Lieselotte Michels | 9/10 | 3696 days | 1% |
| Sebastian Sanne | 8/10 | 3707 days | 1% |
| Lindsay Berquist | 8/10 | 3968 days | 1% |
| Justin globalgauthiers.blogspot.com | 7/10 | 3998 days | 1% |
| Mike Fricker | 8/10 | 3998 days | 1% |
| Jesse Farrell | 8/10 | 4097 days | 0% |
| Rhi | 9/10 | 4180 days | 0% |
| Steve Warren | 8/10 | 4210 days | 0% |
| Team Kim&James | 8/10 | 4241 days | 0% |
| Matt & Sue Standish | 7/10 | 4363 days | 0% |
| auré bis | 7/10 | 4453 days | 1% |
| Judith & John Bishop | 8/10 | 5125 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.