Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lowburn Harbour.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lowburn Harbour
Valid Reviews
114 Valid Reviews
The Lowburn Harbour experience has a total of 117 reviews. There are 114 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 114 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 25 |
|
22% |
| 9/10 | 26 |
|
23% |
| 8/10 | 45 |
|
39% |
| 7/10 | 14 |
|
12% |
| 6/10 | 4 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.74% Average
The raw data average (mean) for all the Lowburn Harbour valid reviews is 84.74% and is based on 114 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 114 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
29% |
| 9/10 | 2 |
|
29% |
| 8/10 | 2 |
|
29% |
| 7/10 | 1 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Lowburn Harbour face-to-face reviews is 87.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
86.22%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jakub | 8/10 | 14 days | 98% |
| Mercedesz | 10/10 | 14 days | 100% |
| Richard Bennett | 10/10 | 44 days | 100% |
| Rory M | 8/10 | 75 days | 98% |
| Jessica Heinrich | 10/10 | 317 days | 94% |
| Fredrik | 8/10 | 348 days | 91% |
| Patrick | 6/10 | 379 days | 79% |
| inga vossebrink | 9/10 | 379 days | 91% |
| Diane n Dave | 8/10 | 379 days | 90% |
| Freedomcamper | 10/10 | 379 days | 92% |
| Mladen Savov | 9/10 | 379 days | 91% |
| Ryan | 10/10 | 409 days | 90% |
| Aaron | 8/10 | 440 days | 87% |
| Walvins | 9/10 | 470 days | 87% |
| Ann | 9/10 | 683 days | 73% |
| Nina S. Larsen | 8/10 | 683 days | 72% |
| Jim Dodd | 9/10 | 714 days | 70% |
| Jamie | 7/10 | 714 days | 66% |
| Patrick | 8/10 | 745 days | 67% |
| Holly | 6/10 | 745 days | 59% |
| Katrine | 7/10 | 775 days | 61% |
| Cholly | 9/10 | 806 days | 62% |
| Donna Harbidge | 10/10 | 836 days | 60% |
| Kelsie | 10/10 | 867 days | 57% |
| Basil | 8/10 | 959 days | 47% |
| Amy Fortin-Barrette | 8/10 | 959 days | 47% |
| Taylor Russell | 10/10 | 959 days | 48% |
| Christy | 8/10 | 959 days | 47% |
| Melanie | 10/10 | 989 days | 45% |
| Niff | 7/10 | 989 days | 42% |
| Fav | 10/10 | 1020 days | 42% |
| Josh | 7/10 | 1020 days | 39% |
| Emma | 8/10 | 1079 days | 36% |
| Tom | 8/10 | 1079 days | 36% |
| Tina Czaja | 10/10 | 1110 days | 34% |
| Kathryn | 8/10 | 1354 days | 17% |
| Jess | 10/10 | 1354 days | 18% |
| Jenny | 8/10 | 1354 days | 17% |
| Jenna | 8/10 | 1475 days | 12% |
| Shykiwi | 8/10 | 1475 days | 12% |
| Bethan | 8/10 | 1719 days | 6% |
| Leon | 10/10 | 1750 days | 5% |
| Wai wai | 9/10 | 1750 days | 5% |
| Valg | 8/10 | 1778 days | 5% |
| Leslie | 9/10 | 1809 days | 5% |
| Daniel | 9/10 | 1901 days | 5% |
| Joanne | 8/10 | 1901 days | 5% |
| Justine | 10/10 | 2023 days | 5% |
| Jood | 7/10 | 2115 days | 4% |
| Liz Wade | 7/10 | 2143 days | 4% |
| Marianna | 9/10 | 2144 days | 4% |
| Linda | 8/10 | 2144 days | 4% |
| Sabine | 8/10 | 2175 days | 4% |
| Fer | 9/10 | 2206 days | 4% |
| Vasudev Rupanaguntla | 10/10 | 2206 days | 4% |
| Lisa | 10/10 | 2236 days | 4% |
| Ambs | 8/10 | 2267 days | 4% |
| Mike Sc | 9/10 | 2267 days | 4% |
| Taylor | 8/10 | 2450 days | 4% |
| Kipnkeri | 10/10 | 2450 days | 4% |
| Glen Marshall UK | 9/10 | 2481 days | 4% |
| Freya | 8/10 | 2481 days | 4% |
| Aisling | 8/10 | 2481 days | 4% |
| Clare & Gerry | 10/10 | 2481 days | 4% |
| Pat Burns | 8/10 | 2481 days | 4% |
| Mads Mossin | 8/10 | 2481 days | 4% |
| Pedro | 10/10 | 2509 days | 4% |
| Joanne | 10/10 | 2571 days | 4% |
| Eranda | 10/10 | 2632 days | 3% |
| Rugby | 7/10 | 2632 days | 3% |
| Mike Fricker | 8/10 | 2632 days | 3% |
| Raja Azizul | 6/10 | 2632 days | 3% |
| Sophie Skinner | 9/10 | 2632 days | 3% |
| Jonas R. | 8/10 | 2632 days | 3% |
| Sue | 8/10 | 2724 days | 3% |
| Christian Oerlemans | 7/10 | 2858 days | 3% |
| Katharina Pisarew | 10/10 | 2880 days | 2% |
| Fei Fei Lei | 7/10 | 2895 days | 2% |
| Meg X | 9/10 | 2904 days | 3% |
| Ricky Nurhayati | 9/10 | 2907 days | 3% |
| Ronald Daigneault | 8/10 | 2929 days | 2% |
| Debbie Lesurf | 10/10 | 2936 days | 3% |
| Grace White | 7/10 | 3167 days | 2% |
| P Poiraa | 8/10 | 3217 days | 2% |
| Michel Baumgartner | 8/10 | 3221 days | 2% |
| Craig Eagleton | 8/10 | 3244 days | 2% |
| Daniel Baeyens | 9/10 | 3270 days | 2% |
| Rhea Welsh-Hussain | 9/10 | 3289 days | 2% |
| Nicola Barlow | 9/10 | 3296 days | 2% |
| Derek Drost | 8/10 | 3366 days | 2% |
| Syed Mohd Muhafiz Syed Mohd Bakar | 9/10 | 3514 days | 2% |
| Chadd Holland | 10/10 | 3547 days | 2% |
| Sam Smith-Palomeque | 8/10 | 3562 days | 2% |
| Antonio BENITEZ | 6/10 | 3635 days | 1% |
| Ana Guimaraes | 8/10 | 3676 days | 1% |
| Miaomace | 9/10 | 3728 days | 1% |
| Darwin Dean | 9/10 | 3883 days | 1% |
| Lenka Korinkova | 10/10 | 3929 days | 1% |
| Jiri Benda | 9/10 | 3929 days | 1% |
| Katharina Block | 9/10 | 3932 days | 1% |
| Mike Merrick | 8/10 | 3940 days | 1% |
| Andrew Cruickshank | 7/10 | 3941 days | 1% |
| Lieselotte Michels | 9/10 | 3974 days | 1% |
| Sebastian Sanne | 8/10 | 3985 days | 1% |
| Lindsay Berquist | 8/10 | 4246 days | 0% |
| Justin globalgauthiers.blogspot.com | 7/10 | 4276 days | 0% |
| Mike Fricker | 8/10 | 4276 days | 0% |
| Jesse Farrell | 8/10 | 4375 days | 0% |
| Rhi | 9/10 | 4458 days | 1% |
| Steve Warren | 8/10 | 4488 days | 1% |
| Team Kim&James | 8/10 | 4519 days | 1% |
| Matt & Sue Standish | 7/10 | 4641 days | 1% |
| auré bis | 7/10 | 4731 days | 1% |
| Judith & John Bishop | 8/10 | 5403 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lowburn Harbour does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
88%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.