Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka/Aratiatia Rapids Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka/Aratiatia Rapids Scenic Reserve

Valid Reviews

62 Valid Reviews

The Huka/Aratiatia Rapids Scenic Reserve experience has a total of 63 reviews. There are 62 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 62 valid reviews:

Rating Count Percentage
10/10 15
24%
9/10 15
24%
8/10 18
29%
7/10 12
19%
6/10 1
2%
5/10 1
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

84.52% Average

The raw data average (mean) for all the Huka/Aratiatia Rapids Scenic Reserve valid reviews is 84.52% and is based on 62 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

85.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Graeme mac 10/10 70 days 100%
Mladen Savov 10/10 70 days 100%
K M 9/10 101 days 99%
Mathieu 10/10 162 days 99%
Milly Struthers 8/10 192 days 96%
Aaron 7/10 192 days 91%
Walvins 10/10 192 days 98%
A King 8/10 254 days 95%
AJC 5/10 254 days 73%
Holly 7/10 315 days 88%
Valg 8/10 345 days 92%
Holly 9/10 376 days 91%
Linda 8/10 405 days 89%
Dale Robinson 8/10 467 days 86%
Agnes 9/10 467 days 87%
Gunnar&Maria 8/10 467 days 86%
Pickles 8/10 497 days 84%
Mayla 8/10 497 days 84%
Marie Perret 9/10 528 days 83%
Maartje 7/10 558 days 76%
Fluid 10/10 558 days 82%
Henry 9/10 589 days 79%
J Ryder 10/10 620 days 78%
KiwiSauce 7/10 620 days 73%
Jolanda Krikke 8/10 620 days 76%
Paul 10/10 681 days 73%
Julie 9/10 681 days 73%
Christa 9/10 681 days 73%
Paul 9/10 681 days 73%
Shel 6/10 711 days 61%
wvdbos 7/10 711 days 66%
HJR 10/10 711 days 71%
Matthew 9/10 770 days 65%
Isa 9/10 770 days 65%
Haze 7/10 770 days 61%
Willow 9/10 801 days 62%
Paige Hayward 8/10 862 days 56%
BerryD 9/10 923 days 50%
Leet 8/10 985 days 44%
Curtis 10/10 1046 days 39%
Juni 9/10 1166 days 29%
Keybags 10/10 1472 days 11%
Tessie 9/10 1500 days 10%
Rey 7/10 1562 days 7%
Natalie 10/10 1715 days 5%
Carl Bright 10/10 1715 days 5%
Dave 8/10 1745 days 4%
Lauren 10/10 1776 days 4%
Peter 9/10 1897 days 4%
Dennis Rijbroek 7/10 2019 days 3%
Adam 7/10 2019 days 3%
Mark Jarvis 7/10 2019 days 3%
Clare & Gerry 10/10 2203 days 3%
Pat Burns 7/10 2203 days 3%
Marion & Leonie 8/10 2231 days 3%
Anni 8/10 2262 days 3%
jofa972 8/10 2537 days 2%
Judy Aspinall 7/10 2887 days 1%
Beth Goodrich 8/10 3157 days 1%
Michal 10/10 3516 days 0%
Berni Hart 8/10 3663 days 0%
Cherie Marshall 8/10 3728 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka/Aratiatia Rapids Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.80% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

87%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.