Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 33 days | 100% |
| Pia | 1/10 | 92 days | 40% |
| Hilke und Marian | 8/10 | 427 days | 88% |
| Justin Littman | 1/10 | 427 days | 36% |
| Adem | 1/10 | 884 days | 22% |
| Jens Moeller | 10/10 | 884 days | 55% |
| alessandra breitenstein | 1/10 | 884 days | 22% |
| Melfuction Berry | 1/10 | 1007 days | 17% |
| Ange | 1/10 | 1737 days | 2% |
| Peter, The Netherlands | 3/10 | 1859 days | 2% |
| Emmalee Burger | 1/10 | 1859 days | 1% |
| CHRIS | 1/10 | 1859 days | 1% |
| Max | 10/10 | 1888 days | 4% |
| Leonie D | 2/10 | 1888 days | 2% |
| Deborah Vitali | 3/10 | 1919 days | 2% |
| daniela | 3/10 | 1919 days | 2% |
| schap chris | 1/10 | 1950 days | 1% |
| Grant Clark | 10/10 | 2011 days | 4% |
| robertina szolarova | 10/10 | 2164 days | 4% |
| Markus Hufnagel | 8/10 | 2194 days | 4% |
| Kimberly McLean | 8/10 | 2194 days | 4% |
| Michel Cote | 9/10 | 2194 days | 4% |
| Veronica Young | 10/10 | 2253 days | 4% |
| DIANE GUTJAHR | 10/10 | 2284 days | 4% |
| Gareth O'Rourke | 5/10 | 2315 days | 2% |
| Fredrick Rorus | 10/10 | 2315 days | 3% |
| Kerri Schopper | 10/10 | 2315 days | 3% |
| Guenter Kastner | 7/10 | 2315 days | 3% |
| Laura | 1/10 | 2315 days | 1% |
| Giovanni Gamba | 10/10 | 2376 days | 3% |
| TOM SCHOUTEN | 9/10 | 2406 days | 3% |
| Hugo Fernandes | 3/10 | 2406 days | 2% |
| Mitchell Banks | 10/10 | 2406 days | 3% |
| capucine Heymes | 10/10 | 2437 days | 3% |
| sus Bently | 10/10 | 2437 days | 3% |
| Tamaza Zing | 9/10 | 2437 days | 3% |
| Stewart Hellken | 10/10 | 2468 days | 3% |
| Ari Wibowo | 10/10 | 2468 days | 3% |
| Jeff Chadding | 9/10 | 2468 days | 3% |
| sara oblak | 10/10 | 2529 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2529 days | 3% |
| Magdaleen Becker | 10/10 | 2529 days | 3% |
| Eleri Jones | 8/10 | 2559 days | 3% |
| Falkenhain Annemarie | 9/10 | 2559 days | 3% |
| Sarah Zul | 9/10 | 2559 days | 3% |
| Stephenn Baas | 9/10 | 2559 days | 3% |
| Simon Gakowski | 10/10 | 2559 days | 3% |
| Jeffery Wilson | 1/10 | 2589 days | 1% |
| DANIEL VIOLA | 9/10 | 2590 days | 3% |
| Rhyll Forrest | 10/10 | 2590 days | 3% |
| Linda Pulliam | 8/10 | 2590 days | 3% |
| Rodney Erickson | 7/10 | 2590 days | 3% |
| Freddrick Weiser | 10/10 | 2590 days | 3% |
| Domonkos Strommer | 9/10 | 2649 days | 3% |
| Troels Karlsen | 10/10 | 2649 days | 3% |
| Adrian Rutter | 8/10 | 2649 days | 3% |
| Eileen Hayden | 10/10 | 2649 days | 3% |
| duval-fleury benoit | 10/10 | 2649 days | 3% |
| Steven Kappeler | 10/10 | 2680 days | 3% |
| Irene Tos | 7/10 | 2680 days | 3% |
| Corinna Gröne | 8/10 | 2680 days | 3% |
| phill Fisher | 8/10 | 2680 days | 3% |
| Jan Christoph | 10/10 | 2707 days | 1% |
| Ted Gonera | 9/10 | 2710 days | 3% |
| Michael Kielburger | 10/10 | 2710 days | 3% |
| Sabrina Poon | 8/10 | 2710 days | 3% |
| Eoin O'Gorman | 9/10 | 2710 days | 3% |
| Frank Adriaanse | 8/10 | 2710 days | 3% |
| Andrew Praill | 7/10 | 2710 days | 2% |
| Oscar Petersen | 8/10 | 2724 days | 1% |
| helen reeve | 10/10 | 2741 days | 3% |
| Jozef Pinkerton | 9/10 | 2771 days | 3% |
| Keith Mc Daniel | 10/10 | 2833 days | 2% |
| phil reynolds | 9/10 | 2833 days | 2% |
| Melanie Forst | 10/10 | 2833 days | 2% |
| Mariette Eggermont | 8/10 | 2833 days | 2% |
| Marine Contri | 8/10 | 2863 days | 2% |
| Suzanne Hopkins | 10/10 | 2863 days | 2% |
| Mario Richter | 10/10 | 2863 days | 2% |
| Rodrigo De Souza | 10/10 | 2863 days | 2% |
| Simone Krause | 10/10 | 2863 days | 2% |
| ENG LEE OOI | 8/10 | 2894 days | 2% |
| Pablo Renedo | 10/10 | 2894 days | 2% |
| Tiam Siong Tan | 10/10 | 2894 days | 2% |
| Jon Veitch | 9/10 | 2924 days | 2% |
| Alan Honey | 10/10 | 2924 days | 2% |
| Matt Hansen | 10/10 | 2924 days | 2% |
| Thomas and Sonja | 8/10 | 2940 days | 1% |
| Bettina Olbrich | 9/10 | 2955 days | 2% |
| Anita Geyer | 8/10 | 2955 days | 2% |
| Vojtech Vojtko | 10/10 | 2955 days | 2% |
| Gary Gustafson | 10/10 | 2955 days | 2% |
| Robert Denison | 9/10 | 2955 days | 2% |
| patrik girardet | 10/10 | 2955 days | 2% |
| Taylor Wilson | 10/10 | 2955 days | 2% |
| Juan Prosperi | 10/10 | 2983 days | 2% |
| Lauren Moore | 9/10 | 2983 days | 2% |
| sara Deschenes | 10/10 | 2983 days | 2% |
| Helmut Kazmaier | 1/10 | 2983 days | 1% |
| Jocelyn Booy | 6/10 | 2986 days | 1% |
| Daisy Hoopers | 10/10 | 2992 days | 1% |
| Felicity Hughes | 8/10 | 2995 days | 1% |
| Sam Howard | 7/10 | 3004 days | 1% |
| Georgia Sutcliffe | 8/10 | 3014 days | 2% |
| Nick Bailey | 8/10 | 3014 days | 2% |
| Stephanie Lauer | 10/10 | 3014 days | 2% |
| Chislaine Arends | 10/10 | 3014 days | 2% |
| Michael Jeffress | 10/10 | 3014 days | 2% |
| Simon Robinson | 10/10 | 3014 days | 2% |
| Fiona Brigmanis | 8/10 | 3014 days | 2% |
| Beth Morris | 10/10 | 3014 days | 2% |
| Peter Coggins | 8/10 | 3014 days | 2% |
| Laurent Pinot | 10/10 | 3014 days | 2% |
| Martin Kurtz | 10/10 | 3014 days | 2% |
| Gina G | 1/10 | 3014 days | 0% |
| Christine Bilton | 10/10 | 3014 days | 2% |
| Sylvie Svensson | 10/10 | 3014 days | 2% |
| Jeremy Evans | 9/10 | 3014 days | 2% |
| Werner | 10/10 | 3045 days | 2% |
| Mel R | 10/10 | 3045 days | 2% |
| Yasmin Lim | 10/10 | 3045 days | 2% |
| Jill | 10/10 | 3045 days | 2% |
| Samuel Ong | 9/10 | 3045 days | 2% |
| Poh ching Yu | 2/10 | 3045 days | 1% |
| ryan harkleroad | 8/10 | 3045 days | 2% |
| colin mcmahon | 10/10 | 3045 days | 2% |
| Julia Tästensen | 10/10 | 3045 days | 2% |
| Paige H | 10/10 | 3045 days | 2% |
| Mike Mazur | 8/10 | 3045 days | 2% |
| Sigrid Duus | 8/10 | 3045 days | 1% |
| Mads Nielsen | 8/10 | 3045 days | 1% |
| Leonie Brabers | 8/10 | 3068 days | 1% |
| Petra | 10/10 | 3075 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3075 days | 2% |
| Ashleigh Standell | 10/10 | 3075 days | 2% |
| Kathy Fisher | 8/10 | 3075 days | 2% |
| andy ziesmann | 10/10 | 3075 days | 2% |
| T Brummel | 9/10 | 3075 days | 2% |
| Pavel Schmitt | 10/10 | 3075 days | 2% |
| Peter Rickard | 8/10 | 3075 days | 2% |
| Carol Kettner | 9/10 | 3075 days | 2% |
| Isabell Kraemer | 10/10 | 3075 days | 2% |
| Kevin Hendy | 10/10 | 3084 days | 1% |
| Jamie Anderson | 10/10 | 3106 days | 2% |
| Harry Peters | 10/10 | 3106 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3106 days | 2% |
| Wouters | 10/10 | 3106 days | 2% |
| Katie | 10/10 | 3106 days | 2% |
| Tracey Davies | 8/10 | 3106 days | 2% |
| Andrew Sampaklis | 10/10 | 3106 days | 2% |
| Emilie Fagioli | 10/10 | 3106 days | 2% |
| Steffi Feldmann | 10/10 | 3136 days | 2% |
| Stephen O'Co | 10/10 | 3136 days | 2% |
| JC Owen | 10/10 | 3136 days | 2% |
| Janelle G | 10/10 | 3136 days | 2% |
| Andrew Roberts | 10/10 | 3136 days | 2% |
| steve kettewell | 10/10 | 3136 days | 2% |
| Chris BENDL | 7/10 | 3167 days | 2% |
| Tommy 3000 | 10/10 | 3167 days | 2% |
| Al Round the World | 10/10 | 3167 days | 2% |
| Hoki Nixon | 10/10 | 3167 days | 2% |
| Lara Monro | 10/10 | 3198 days | 2% |
| Caitlin Johnson | 10/10 | 3198 days | 2% |
| Marie2200 | 10/10 | 3198 days | 2% |
| esther houghton | 10/10 | 3198 days | 2% |
| Brandon H | 10/10 | 3198 days | 2% |
| Katja Fibig | 8/10 | 3198 days | 2% |
| Silvia R. | 10/10 | 3198 days | 2% |
| helen mccarl | 9/10 | 3198 days | 2% |
| Kiwi Girl | 10/10 | 3198 days | 2% |
| Barbara Beerli | 9/10 | 3198 days | 2% |
| Claudia 0 | 10/10 | 3198 days | 2% |
| Anni Buechele | 10/10 | 3228 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3228 days | 2% |
| Leslie Royal | 10/10 | 3259 days | 2% |
| Angene Johnson | 10/10 | 3259 days | 2% |
| Simon Breunig | 10/10 | 3259 days | 2% |
| Stew H | 9/10 | 3259 days | 2% |
| Arthur Wilding | 10/10 | 3259 days | 2% |
| Sandra Ray | 10/10 | 3259 days | 2% |
| Rabiah Abdullah | 4/10 | 3289 days | 1% |
| Christian Schnur | 10/10 | 3289 days | 2% |
| Christian Schönfels | 10/10 | 3289 days | 2% |
| Tim Evans | 10/10 | 3289 days | 2% |
| Bastian Leistner | 9/10 | 3320 days | 1% |
| Florian Thiele | 10/10 | 3320 days | 1% |
| Katelyn Flynn | 10/10 | 3320 days | 1% |
| Kasia Mazur | 10/10 | 3320 days | 1% |
| Louise Curnell | 9/10 | 3320 days | 1% |
| Sven Jahn | 10/10 | 3320 days | 1% |
| Hayden Arthur | 10/10 | 3320 days | 1% |
| Patrick Veber | 10/10 | 3340 days | 1% |
| Sabine Hering | 10/10 | 3349 days | 1% |
| James | 10/10 | 3349 days | 1% |
| Jeroen Slappendel | 10/10 | 3349 days | 1% |
| Glenn Kasman | 1/10 | 3349 days | 0% |
| Kerstin | 3/10 | 3380 days | 0% |
| Karen W | 10/10 | 3380 days | 1% |
| Stephen Eitel | 9/10 | 3380 days | 1% |
| Alexa Schneider | 10/10 | 3380 days | 1% |
| Michaela Rossmann | 10/10 | 3380 days | 1% |
| Sabina Host | 10/10 | 3380 days | 1% |
| Peter Sullivan | 10/10 | 3380 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3380 days | 1% |
| Stefanie Peters | 10/10 | 3380 days | 1% |
| Yousef Firoozan | 9/10 | 3411 days | 1% |
| cp lim | 9/10 | 3411 days | 1% |
| Jochen Dirkling | 10/10 | 3411 days | 1% |
| Manfred Gehrmann | 10/10 | 3411 days | 1% |
| Lorie Grundy | 9/10 | 3411 days | 1% |
| Maria und Peter | 10/10 | 3411 days | 1% |
| A Milber | 10/10 | 3411 days | 1% |
| Teemu Rautanen | 9/10 | 3441 days | 1% |
| Alex Sch | 9/10 | 3441 days | 1% |
| Gavin Print | 9/10 | 3441 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3441 days | 1% |
| Elena Möller | 10/10 | 3441 days | 1% |
| David and Deslei Wood | 10/10 | 3441 days | 1% |
| Doro & Kally May | 10/10 | 3441 days | 1% |
| oscar de la calle tejedor | 10/10 | 3441 days | 1% |
| Nathan | 10/10 | 3472 days | 1% |
| Marleen Kenneth | 10/10 | 3472 days | 1% |
| Edith Wol | 10/10 | 3472 days | 1% |
| Peter H | 10/10 | 3472 days | 1% |
| Ruth | 10/10 | 3502 days | 1% |
| kelly bell | 10/10 | 3502 days | 1% |
| Marion Zajonc | 10/10 | 3502 days | 1% |
| Malinda B | 10/10 | 3502 days | 1% |
| Nate Thompson | 10/10 | 3533 days | 1% |
| Vinay Maharajpet | 10/10 | 3533 days | 1% |
| E K | 10/10 | 3564 days | 1% |
| Bronwyn Marshall | 10/10 | 3564 days | 1% |
| Nz Fan | 10/10 | 3564 days | 1% |
| Marius Fischer | 10/10 | 3594 days | 1% |
| janh | 10/10 | 3594 days | 1% |
| Erica Metro | 10/10 | 3594 days | 1% |
| Basak Ozaltin | 9/10 | 3625 days | 1% |
| Richard Metro | 10/10 | 3625 days | 1% |
| Thijs van Stiphout | 10/10 | 3625 days | 1% |
| Elisabeth Tartler | 10/10 | 3625 days | 1% |
| Rachel S | 5/10 | 3655 days | 0% |
| Osama Salih | 10/10 | 3655 days | 1% |
| Kurz Werner | 9/10 | 3655 days | 1% |
| Thomas Jentschke | 10/10 | 3655 days | 1% |
| alexandra Mund | 10/10 | 3686 days | 1% |
| Klaus Kircher | 10/10 | 3686 days | 1% |
| Sophie Truemper | 10/10 | 3714 days | 1% |
| Guillermo Lupi | 10/10 | 3714 days | 1% |
| Robert Warner | 9/10 | 3714 days | 1% |
| sofia crosley | 10/10 | 3714 days | 1% |
| Ronda Pendergast | 10/10 | 3714 days | 1% |
| Eva | 10/10 | 3714 days | 1% |
| Scott | 10/10 | 3714 days | 1% |
| Ilka and Helge | 10/10 | 3745 days | 1% |
| Bernd "Schwabe" | 10/10 | 3745 days | 1% |
| Moritz &Co | 10/10 | 3745 days | 1% |
| Martin Pelka | 10/10 | 3745 days | 1% |
| Sara Hubber | 10/10 | 3745 days | 1% |
| Astrid Michalske | 10/10 | 3745 days | 1% |
| Mike Behrens | 10/10 | 3745 days | 1% |
| Irod | 10/10 | 3776 days | 1% |
| Franz | 10/10 | 3776 days | 1% |
| Allan David | 10/10 | 3776 days | 1% |
| norman justesen | 10/10 | 3806 days | 1% |
| lennart herpertz | 10/10 | 3806 days | 1% |
| Mark BonDurant | 10/10 | 3837 days | 0% |
| Infernal | 10/10 | 3837 days | 0% |
| pascal omondiagbe | 10/10 | 3837 days | 0% |
| Jodi Thiessen | 10/10 | 3867 days | 0% |
| IreneG26 | 10/10 | 3867 days | 0% |
| Jiminey Cricket | 10/10 | 3867 days | 0% |
| LoveOutdoors | 10/10 | 3867 days | 0% |
| Joe | 10/10 | 3898 days | 0% |
| Ben Clarke | 10/10 | 3898 days | 0% |
| Hans-Georg Milz | 10/10 | 3898 days | 0% |
| Wolfgang B | 10/10 | 3898 days | 0% |
| Arne Bruesch | 10/10 | 3898 days | 0% |
| Glen White | 10/10 | 4020 days | 0% |
| Kristina | 9/10 | 4069 days | 0% |
| Fabian | 10/10 | 4416 days | 0% |
| Heide Will | 10/10 | 4444 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.85% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Euro Campers experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 19 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 16 | -0.30% |
| 17 | -0.31% |
| 18 | -0.33% |
| 19 | -0.35% |
| 20 | -0.37% |
| 21 | -0.39% |
| 22 | -0.41% |
| … | … |
Balancing Adjustment
3.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.