Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 365 days | 100% |
| Justin Littman | 1/10 | 365 days | 41% |
| Adem | 1/10 | 822 days | 28% |
| Jens Moeller | 10/10 | 822 days | 68% |
| alessandra breitenstein | 1/10 | 822 days | 28% |
| Melfuction Berry | 1/10 | 944 days | 22% |
| Ange | 1/10 | 1675 days | 3% |
| Peter, The Netherlands | 3/10 | 1797 days | 3% |
| Emmalee Burger | 1/10 | 1797 days | 2% |
| CHRIS | 1/10 | 1797 days | 2% |
| Max | 10/10 | 1826 days | 5% |
| Leonie D | 2/10 | 1826 days | 2% |
| Deborah Vitali | 3/10 | 1856 days | 3% |
| daniela | 3/10 | 1857 days | 3% |
| schap chris | 1/10 | 1888 days | 2% |
| Grant Clark | 10/10 | 1948 days | 5% |
| robertina szolarova | 10/10 | 2101 days | 5% |
| Markus Hufnagel | 8/10 | 2131 days | 5% |
| Kimberly McLean | 8/10 | 2131 days | 5% |
| Michel Cote | 9/10 | 2131 days | 5% |
| Veronica Young | 10/10 | 2190 days | 5% |
| DIANE GUTJAHR | 10/10 | 2221 days | 5% |
| Gareth O'Rourke | 5/10 | 2252 days | 3% |
| Fredrick Rorus | 10/10 | 2252 days | 5% |
| Kerri Schopper | 10/10 | 2252 days | 5% |
| Guenter Kastner | 7/10 | 2253 days | 4% |
| Laura | 1/10 | 2253 days | 2% |
| Giovanni Gamba | 10/10 | 2314 days | 4% |
| TOM SCHOUTEN | 9/10 | 2343 days | 4% |
| Hugo Fernandes | 3/10 | 2343 days | 2% |
| Mitchell Banks | 10/10 | 2344 days | 4% |
| capucine Heymes | 10/10 | 2374 days | 4% |
| sus Bently | 10/10 | 2374 days | 4% |
| Tamaza Zing | 9/10 | 2374 days | 4% |
| Stewart Hellken | 10/10 | 2405 days | 4% |
| Ari Wibowo | 10/10 | 2406 days | 4% |
| Jeff Chadding | 9/10 | 2406 days | 4% |
| sara oblak | 10/10 | 2466 days | 4% |
| A couple in a Euro Kingsleeper | 10/10 | 2466 days | 4% |
| Magdaleen Becker | 10/10 | 2466 days | 4% |
| Eleri Jones | 8/10 | 2496 days | 4% |
| Falkenhain Annemarie | 9/10 | 2496 days | 4% |
| Sarah Zul | 9/10 | 2496 days | 4% |
| Stephenn Baas | 9/10 | 2496 days | 4% |
| Simon Gakowski | 10/10 | 2497 days | 4% |
| Jeffery Wilson | 1/10 | 2527 days | 2% |
| DANIEL VIOLA | 9/10 | 2527 days | 4% |
| Rhyll Forrest | 10/10 | 2527 days | 4% |
| Linda Pulliam | 8/10 | 2527 days | 4% |
| Rodney Erickson | 7/10 | 2527 days | 4% |
| Freddrick Weiser | 10/10 | 2528 days | 4% |
| Domonkos Strommer | 9/10 | 2586 days | 4% |
| Troels Karlsen | 10/10 | 2586 days | 4% |
| Adrian Rutter | 8/10 | 2586 days | 4% |
| Eileen Hayden | 10/10 | 2586 days | 4% |
| duval-fleury benoit | 10/10 | 2586 days | 4% |
| Steven Kappeler | 10/10 | 2617 days | 4% |
| Irene Tos | 7/10 | 2617 days | 3% |
| Corinna Gröne | 8/10 | 2617 days | 4% |
| phill Fisher | 8/10 | 2617 days | 4% |
| Jan Christoph | 10/10 | 2645 days | 2% |
| Ted Gonera | 9/10 | 2647 days | 4% |
| Michael Kielburger | 10/10 | 2647 days | 4% |
| Sabrina Poon | 8/10 | 2647 days | 4% |
| Eoin O'Gorman | 9/10 | 2647 days | 4% |
| Frank Adriaanse | 8/10 | 2647 days | 4% |
| Andrew Praill | 7/10 | 2648 days | 3% |
| Oscar Petersen | 8/10 | 2662 days | 2% |
| helen reeve | 10/10 | 2678 days | 4% |
| Jozef Pinkerton | 9/10 | 2708 days | 4% |
| Keith Mc Daniel | 10/10 | 2770 days | 3% |
| phil reynolds | 9/10 | 2770 days | 3% |
| Melanie Forst | 10/10 | 2770 days | 3% |
| Mariette Eggermont | 8/10 | 2770 days | 3% |
| Marine Contri | 8/10 | 2800 days | 3% |
| Suzanne Hopkins | 10/10 | 2800 days | 3% |
| Mario Richter | 10/10 | 2800 days | 3% |
| Rodrigo De Souza | 10/10 | 2800 days | 3% |
| Simone Krause | 10/10 | 2800 days | 3% |
| ENG LEE OOI | 8/10 | 2831 days | 3% |
| Pablo Renedo | 10/10 | 2831 days | 3% |
| Tiam Siong Tan | 10/10 | 2831 days | 3% |
| Jon Veitch | 9/10 | 2861 days | 3% |
| Alan Honey | 10/10 | 2861 days | 3% |
| Matt Hansen | 10/10 | 2861 days | 3% |
| Thomas and Sonja | 8/10 | 2878 days | 2% |
| Bettina Olbrich | 9/10 | 2892 days | 3% |
| Anita Geyer | 8/10 | 2892 days | 3% |
| Vojtech Vojtko | 10/10 | 2892 days | 3% |
| Gary Gustafson | 10/10 | 2892 days | 3% |
| Robert Denison | 9/10 | 2892 days | 3% |
| patrik girardet | 10/10 | 2892 days | 3% |
| Taylor Wilson | 10/10 | 2892 days | 3% |
| Juan Prosperi | 10/10 | 2920 days | 3% |
| Lauren Moore | 9/10 | 2920 days | 3% |
| sara Deschenes | 10/10 | 2920 days | 3% |
| Helmut Kazmaier | 1/10 | 2921 days | 1% |
| Jocelyn Booy | 6/10 | 2924 days | 1% |
| Daisy Hoopers | 10/10 | 2930 days | 2% |
| Felicity Hughes | 8/10 | 2933 days | 2% |
| Sam Howard | 7/10 | 2942 days | 2% |
| Georgia Sutcliffe | 8/10 | 2951 days | 3% |
| Nick Bailey | 8/10 | 2951 days | 3% |
| Stephanie Lauer | 10/10 | 2951 days | 3% |
| Chislaine Arends | 10/10 | 2951 days | 3% |
| Michael Jeffress | 10/10 | 2951 days | 3% |
| Simon Robinson | 10/10 | 2951 days | 3% |
| Fiona Brigmanis | 8/10 | 2951 days | 3% |
| Beth Morris | 10/10 | 2951 days | 3% |
| Peter Coggins | 8/10 | 2951 days | 3% |
| Laurent Pinot | 10/10 | 2951 days | 3% |
| Martin Kurtz | 10/10 | 2951 days | 3% |
| Gina G | 1/10 | 2951 days | 1% |
| Christine Bilton | 10/10 | 2951 days | 3% |
| Sylvie Svensson | 10/10 | 2951 days | 3% |
| Jeremy Evans | 9/10 | 2951 days | 3% |
| Werner | 10/10 | 2982 days | 3% |
| Mel R | 10/10 | 2982 days | 3% |
| Yasmin Lim | 10/10 | 2982 days | 3% |
| Jill | 10/10 | 2982 days | 3% |
| Samuel Ong | 9/10 | 2982 days | 3% |
| Poh ching Yu | 2/10 | 2982 days | 1% |
| ryan harkleroad | 8/10 | 2982 days | 3% |
| colin mcmahon | 10/10 | 2982 days | 3% |
| Julia Tästensen | 10/10 | 2982 days | 3% |
| Paige H | 10/10 | 2982 days | 3% |
| Mike Mazur | 8/10 | 2982 days | 3% |
| Sigrid Duus | 8/10 | 2983 days | 2% |
| Mads Nielsen | 8/10 | 2983 days | 2% |
| Leonie Brabers | 8/10 | 3006 days | 2% |
| Petra | 10/10 | 3012 days | 3% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3012 days | 3% |
| Ashleigh Standell | 10/10 | 3012 days | 3% |
| Kathy Fisher | 8/10 | 3012 days | 3% |
| andy ziesmann | 10/10 | 3012 days | 3% |
| T Brummel | 9/10 | 3012 days | 3% |
| Pavel Schmitt | 10/10 | 3012 days | 3% |
| Peter Rickard | 8/10 | 3012 days | 3% |
| Carol Kettner | 9/10 | 3012 days | 3% |
| Isabell Kraemer | 10/10 | 3012 days | 3% |
| Kevin Hendy | 10/10 | 3022 days | 2% |
| Jamie Anderson | 10/10 | 3043 days | 3% |
| Harry Peters | 10/10 | 3043 days | 3% |
| Nurul Farhanah Sidik | 10/10 | 3043 days | 3% |
| Wouters | 10/10 | 3043 days | 3% |
| Katie | 10/10 | 3043 days | 3% |
| Tracey Davies | 8/10 | 3043 days | 3% |
| Andrew Sampaklis | 10/10 | 3043 days | 3% |
| Emilie Fagioli | 10/10 | 3043 days | 3% |
| Steffi Feldmann | 10/10 | 3073 days | 3% |
| Stephen O'Co | 10/10 | 3073 days | 3% |
| JC Owen | 10/10 | 3073 days | 3% |
| Janelle G | 10/10 | 3073 days | 3% |
| Andrew Roberts | 10/10 | 3073 days | 3% |
| steve kettewell | 10/10 | 3073 days | 3% |
| Chris BENDL | 7/10 | 3104 days | 3% |
| Tommy 3000 | 10/10 | 3104 days | 3% |
| Al Round the World | 10/10 | 3104 days | 3% |
| Hoki Nixon | 10/10 | 3104 days | 3% |
| Lara Monro | 10/10 | 3135 days | 3% |
| Caitlin Johnson | 10/10 | 3135 days | 3% |
| Marie2200 | 10/10 | 3135 days | 3% |
| esther houghton | 10/10 | 3135 days | 3% |
| Brandon H | 10/10 | 3135 days | 3% |
| Katja Fibig | 8/10 | 3135 days | 3% |
| Silvia R. | 10/10 | 3135 days | 3% |
| helen mccarl | 9/10 | 3135 days | 3% |
| Kiwi Girl | 10/10 | 3135 days | 3% |
| Barbara Beerli | 9/10 | 3135 days | 3% |
| Claudia 0 | 10/10 | 3135 days | 3% |
| Anni Buechele | 10/10 | 3165 days | 3% |
| Jane and Duncan Fraser | 10/10 | 3165 days | 3% |
| Leslie Royal | 10/10 | 3196 days | 3% |
| Angene Johnson | 10/10 | 3196 days | 3% |
| Simon Breunig | 10/10 | 3196 days | 3% |
| Stew H | 9/10 | 3196 days | 2% |
| Arthur Wilding | 10/10 | 3196 days | 3% |
| Sandra Ray | 10/10 | 3196 days | 3% |
| Rabiah Abdullah | 4/10 | 3226 days | 2% |
| Christian Schnur | 10/10 | 3226 days | 2% |
| Christian Schönfels | 10/10 | 3226 days | 2% |
| Tim Evans | 10/10 | 3226 days | 2% |
| Bastian Leistner | 9/10 | 3257 days | 2% |
| Florian Thiele | 10/10 | 3257 days | 2% |
| Katelyn Flynn | 10/10 | 3257 days | 2% |
| Kasia Mazur | 10/10 | 3257 days | 2% |
| Louise Curnell | 9/10 | 3257 days | 2% |
| Sven Jahn | 10/10 | 3257 days | 2% |
| Hayden Arthur | 10/10 | 3258 days | 2% |
| Patrick Veber | 10/10 | 3278 days | 1% |
| Sabine Hering | 10/10 | 3286 days | 2% |
| James | 10/10 | 3286 days | 2% |
| Jeroen Slappendel | 10/10 | 3286 days | 2% |
| Glenn Kasman | 1/10 | 3286 days | 1% |
| Kerstin | 3/10 | 3317 days | 1% |
| Karen W | 10/10 | 3317 days | 2% |
| Stephen Eitel | 9/10 | 3317 days | 2% |
| Alexa Schneider | 10/10 | 3317 days | 2% |
| Michaela Rossmann | 10/10 | 3317 days | 2% |
| Sabina Host | 10/10 | 3318 days | 2% |
| Peter Sullivan | 10/10 | 3318 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3318 days | 2% |
| Stefanie Peters | 10/10 | 3318 days | 2% |
| Yousef Firoozan | 9/10 | 3348 days | 2% |
| cp lim | 9/10 | 3349 days | 2% |
| Jochen Dirkling | 10/10 | 3349 days | 2% |
| Manfred Gehrmann | 10/10 | 3349 days | 2% |
| Lorie Grundy | 9/10 | 3349 days | 2% |
| Maria und Peter | 10/10 | 3349 days | 2% |
| A Milber | 10/10 | 3349 days | 2% |
| Teemu Rautanen | 9/10 | 3378 days | 2% |
| Alex Sch | 9/10 | 3378 days | 2% |
| Gavin Print | 9/10 | 3378 days | 2% |
| stadivoj@gmail.com Radivoj | 10/10 | 3378 days | 2% |
| Elena Möller | 10/10 | 3379 days | 2% |
| David and Deslei Wood | 10/10 | 3379 days | 2% |
| Doro & Kally May | 10/10 | 3379 days | 2% |
| oscar de la calle tejedor | 10/10 | 3379 days | 2% |
| Nathan | 10/10 | 3409 days | 2% |
| Marleen Kenneth | 10/10 | 3409 days | 2% |
| Edith Wol | 10/10 | 3410 days | 2% |
| Peter H | 10/10 | 3410 days | 2% |
| Ruth | 10/10 | 3439 days | 2% |
| kelly bell | 10/10 | 3439 days | 2% |
| Marion Zajonc | 10/10 | 3439 days | 2% |
| Malinda B | 10/10 | 3439 days | 2% |
| Nate Thompson | 10/10 | 3470 days | 2% |
| Vinay Maharajpet | 10/10 | 3471 days | 2% |
| E K | 10/10 | 3501 days | 2% |
| Bronwyn Marshall | 10/10 | 3501 days | 2% |
| Nz Fan | 10/10 | 3501 days | 2% |
| Marius Fischer | 10/10 | 3531 days | 2% |
| janh | 10/10 | 3531 days | 2% |
| Erica Metro | 10/10 | 3531 days | 2% |
| Basak Ozaltin | 9/10 | 3562 days | 2% |
| Richard Metro | 10/10 | 3562 days | 2% |
| Thijs van Stiphout | 10/10 | 3562 days | 2% |
| Elisabeth Tartler | 10/10 | 3563 days | 2% |
| Rachel S | 5/10 | 3592 days | 1% |
| Osama Salih | 10/10 | 3592 days | 2% |
| Kurz Werner | 9/10 | 3593 days | 2% |
| Thomas Jentschke | 10/10 | 3593 days | 2% |
| alexandra Mund | 10/10 | 3623 days | 2% |
| Klaus Kircher | 10/10 | 3624 days | 2% |
| Sophie Truemper | 10/10 | 3651 days | 2% |
| Guillermo Lupi | 10/10 | 3651 days | 2% |
| Robert Warner | 9/10 | 3651 days | 2% |
| sofia crosley | 10/10 | 3651 days | 2% |
| Ronda Pendergast | 10/10 | 3651 days | 2% |
| Eva | 10/10 | 3651 days | 2% |
| Scott | 10/10 | 3651 days | 2% |
| Ilka and Helge | 10/10 | 3682 days | 1% |
| Bernd "Schwabe" | 10/10 | 3682 days | 1% |
| Moritz &Co | 10/10 | 3682 days | 1% |
| Martin Pelka | 10/10 | 3682 days | 1% |
| Sara Hubber | 10/10 | 3682 days | 1% |
| Astrid Michalske | 10/10 | 3683 days | 1% |
| Mike Behrens | 10/10 | 3683 days | 1% |
| Irod | 10/10 | 3713 days | 1% |
| Franz | 10/10 | 3713 days | 1% |
| Allan David | 10/10 | 3713 days | 1% |
| norman justesen | 10/10 | 3743 days | 1% |
| lennart herpertz | 10/10 | 3744 days | 1% |
| Mark BonDurant | 10/10 | 3774 days | 1% |
| Infernal | 10/10 | 3774 days | 1% |
| pascal omondiagbe | 10/10 | 3774 days | 1% |
| Jodi Thiessen | 10/10 | 3804 days | 1% |
| IreneG26 | 10/10 | 3804 days | 1% |
| Jiminey Cricket | 10/10 | 3805 days | 1% |
| LoveOutdoors | 10/10 | 3805 days | 1% |
| Joe | 10/10 | 3835 days | 1% |
| Ben Clarke | 10/10 | 3836 days | 1% |
| Hans-Georg Milz | 10/10 | 3836 days | 1% |
| Wolfgang B | 10/10 | 3836 days | 1% |
| Arne Bruesch | 10/10 | 3836 days | 1% |
| Glen White | 10/10 | 3957 days | 1% |
| Kristina | 9/10 | 4007 days | 0% |
| Fabian | 10/10 | 4354 days | 0% |
| Heide Will | 10/10 | 4382 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.86% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 138 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 135 | -2.79% |
| 136 | -2.82% |
| 137 | -2.84% |
| 138 | -2.86% |
| 139 | -2.88% |
| 140 | -2.90% |
| 141 | -2.92% |
| … | … |
Balancing Adjustment
4.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.