Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
80.76%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 291 days | 100% |
| Pia | 1/10 | 350 days | 40% |
| Hilke und Marian | 8/10 | 685 days | 75% |
| Justin Littman | 1/10 | 685 days | 31% |
| Adem | 1/10 | 1142 days | 13% |
| Jens Moeller | 10/10 | 1142 days | 33% |
| alessandra breitenstein | 1/10 | 1142 days | 13% |
| Melfuction Berry | 1/10 | 1264 days | 10% |
| Ange | 1/10 | 1995 days | 2% |
| Peter, The Netherlands | 3/10 | 2117 days | 2% |
| Emmalee Burger | 1/10 | 2117 days | 2% |
| CHRIS | 1/10 | 2117 days | 2% |
| Max | 10/10 | 2146 days | 4% |
| Leonie D | 2/10 | 2146 days | 2% |
| Deborah Vitali | 3/10 | 2176 days | 2% |
| daniela | 3/10 | 2177 days | 2% |
| schap chris | 1/10 | 2208 days | 2% |
| Grant Clark | 10/10 | 2268 days | 4% |
| robertina szolarova | 10/10 | 2421 days | 4% |
| Markus Hufnagel | 8/10 | 2451 days | 4% |
| Kimberly McLean | 8/10 | 2451 days | 4% |
| Michel Cote | 9/10 | 2451 days | 4% |
| Veronica Young | 10/10 | 2510 days | 4% |
| DIANE GUTJAHR | 10/10 | 2541 days | 4% |
| Gareth O'Rourke | 5/10 | 2572 days | 3% |
| Fredrick Rorus | 10/10 | 2572 days | 4% |
| Kerri Schopper | 10/10 | 2572 days | 4% |
| Guenter Kastner | 7/10 | 2573 days | 3% |
| Laura | 1/10 | 2573 days | 1% |
| Giovanni Gamba | 10/10 | 2634 days | 3% |
| TOM SCHOUTEN | 9/10 | 2663 days | 3% |
| Hugo Fernandes | 3/10 | 2663 days | 2% |
| Mitchell Banks | 10/10 | 2664 days | 3% |
| capucine Heymes | 10/10 | 2694 days | 3% |
| sus Bently | 10/10 | 2694 days | 3% |
| Tamaza Zing | 9/10 | 2694 days | 3% |
| Stewart Hellken | 10/10 | 2725 days | 3% |
| Ari Wibowo | 10/10 | 2726 days | 3% |
| Jeff Chadding | 9/10 | 2726 days | 3% |
| sara oblak | 10/10 | 2786 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2786 days | 3% |
| Magdaleen Becker | 10/10 | 2786 days | 3% |
| Eleri Jones | 8/10 | 2816 days | 3% |
| Falkenhain Annemarie | 9/10 | 2816 days | 3% |
| Sarah Zul | 9/10 | 2816 days | 3% |
| Stephenn Baas | 9/10 | 2816 days | 3% |
| Simon Gakowski | 10/10 | 2817 days | 3% |
| Jeffery Wilson | 1/10 | 2847 days | 1% |
| DANIEL VIOLA | 9/10 | 2847 days | 3% |
| Rhyll Forrest | 10/10 | 2847 days | 3% |
| Linda Pulliam | 8/10 | 2847 days | 3% |
| Rodney Erickson | 7/10 | 2847 days | 3% |
| Freddrick Weiser | 10/10 | 2848 days | 3% |
| Domonkos Strommer | 9/10 | 2906 days | 3% |
| Troels Karlsen | 10/10 | 2906 days | 3% |
| Adrian Rutter | 8/10 | 2906 days | 3% |
| Eileen Hayden | 10/10 | 2906 days | 3% |
| duval-fleury benoit | 10/10 | 2906 days | 3% |
| Steven Kappeler | 10/10 | 2937 days | 3% |
| Irene Tos | 7/10 | 2937 days | 3% |
| Corinna Gröne | 8/10 | 2937 days | 3% |
| phill Fisher | 8/10 | 2937 days | 3% |
| Jan Christoph | 10/10 | 2965 days | 2% |
| Ted Gonera | 9/10 | 2967 days | 3% |
| Michael Kielburger | 10/10 | 2967 days | 3% |
| Sabrina Poon | 8/10 | 2967 days | 3% |
| Eoin O'Gorman | 9/10 | 2967 days | 3% |
| Frank Adriaanse | 8/10 | 2967 days | 3% |
| Andrew Praill | 7/10 | 2968 days | 3% |
| Oscar Petersen | 8/10 | 2982 days | 2% |
| helen reeve | 10/10 | 2998 days | 3% |
| Jozef Pinkerton | 9/10 | 3028 days | 3% |
| Keith Mc Daniel | 10/10 | 3090 days | 3% |
| phil reynolds | 9/10 | 3090 days | 3% |
| Melanie Forst | 10/10 | 3090 days | 3% |
| Mariette Eggermont | 8/10 | 3090 days | 2% |
| Marine Contri | 8/10 | 3120 days | 2% |
| Suzanne Hopkins | 10/10 | 3120 days | 2% |
| Mario Richter | 10/10 | 3120 days | 2% |
| Rodrigo De Souza | 10/10 | 3120 days | 2% |
| Simone Krause | 10/10 | 3120 days | 2% |
| ENG LEE OOI | 8/10 | 3151 days | 2% |
| Pablo Renedo | 10/10 | 3151 days | 2% |
| Tiam Siong Tan | 10/10 | 3151 days | 2% |
| Jon Veitch | 9/10 | 3181 days | 2% |
| Alan Honey | 10/10 | 3181 days | 2% |
| Matt Hansen | 10/10 | 3181 days | 2% |
| Thomas and Sonja | 8/10 | 3198 days | 1% |
| Bettina Olbrich | 9/10 | 3212 days | 2% |
| Anita Geyer | 8/10 | 3212 days | 2% |
| Vojtech Vojtko | 10/10 | 3212 days | 2% |
| Gary Gustafson | 10/10 | 3212 days | 2% |
| Robert Denison | 9/10 | 3212 days | 2% |
| patrik girardet | 10/10 | 3212 days | 2% |
| Taylor Wilson | 10/10 | 3212 days | 2% |
| Juan Prosperi | 10/10 | 3240 days | 2% |
| Lauren Moore | 9/10 | 3240 days | 2% |
| sara Deschenes | 10/10 | 3240 days | 2% |
| Helmut Kazmaier | 1/10 | 3241 days | 1% |
| Jocelyn Booy | 6/10 | 3244 days | 1% |
| Daisy Hoopers | 10/10 | 3250 days | 1% |
| Felicity Hughes | 8/10 | 3253 days | 1% |
| Sam Howard | 7/10 | 3262 days | 1% |
| Georgia Sutcliffe | 8/10 | 3271 days | 2% |
| Nick Bailey | 8/10 | 3271 days | 2% |
| Stephanie Lauer | 10/10 | 3271 days | 2% |
| Chislaine Arends | 10/10 | 3271 days | 2% |
| Michael Jeffress | 10/10 | 3271 days | 2% |
| Simon Robinson | 10/10 | 3271 days | 2% |
| Fiona Brigmanis | 8/10 | 3271 days | 2% |
| Beth Morris | 10/10 | 3271 days | 2% |
| Peter Coggins | 8/10 | 3271 days | 2% |
| Laurent Pinot | 10/10 | 3271 days | 2% |
| Martin Kurtz | 10/10 | 3271 days | 2% |
| Gina G | 1/10 | 3271 days | 1% |
| Christine Bilton | 10/10 | 3271 days | 2% |
| Sylvie Svensson | 10/10 | 3271 days | 2% |
| Jeremy Evans | 9/10 | 3271 days | 2% |
| Werner | 10/10 | 3302 days | 2% |
| Mel R | 10/10 | 3302 days | 2% |
| Yasmin Lim | 10/10 | 3302 days | 2% |
| Jill | 10/10 | 3302 days | 2% |
| Samuel Ong | 9/10 | 3302 days | 2% |
| Poh ching Yu | 2/10 | 3302 days | 1% |
| ryan harkleroad | 8/10 | 3302 days | 2% |
| colin mcmahon | 10/10 | 3302 days | 2% |
| Julia Tästensen | 10/10 | 3302 days | 2% |
| Paige H | 10/10 | 3302 days | 2% |
| Mike Mazur | 8/10 | 3302 days | 2% |
| Sigrid Duus | 8/10 | 3303 days | 1% |
| Mads Nielsen | 8/10 | 3303 days | 1% |
| Leonie Brabers | 8/10 | 3326 days | 1% |
| Petra | 10/10 | 3332 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3332 days | 2% |
| Ashleigh Standell | 10/10 | 3332 days | 2% |
| Kathy Fisher | 8/10 | 3332 days | 2% |
| andy ziesmann | 10/10 | 3332 days | 2% |
| T Brummel | 9/10 | 3332 days | 2% |
| Pavel Schmitt | 10/10 | 3332 days | 2% |
| Peter Rickard | 8/10 | 3332 days | 2% |
| Carol Kettner | 9/10 | 3332 days | 2% |
| Isabell Kraemer | 10/10 | 3332 days | 2% |
| Kevin Hendy | 10/10 | 3342 days | 1% |
| Jamie Anderson | 10/10 | 3363 days | 2% |
| Harry Peters | 10/10 | 3363 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3363 days | 2% |
| Wouters | 10/10 | 3363 days | 2% |
| Katie | 10/10 | 3363 days | 2% |
| Tracey Davies | 8/10 | 3363 days | 2% |
| Andrew Sampaklis | 10/10 | 3363 days | 2% |
| Emilie Fagioli | 10/10 | 3363 days | 2% |
| Steffi Feldmann | 10/10 | 3393 days | 2% |
| Stephen O'Co | 10/10 | 3393 days | 2% |
| JC Owen | 10/10 | 3393 days | 2% |
| Janelle G | 10/10 | 3393 days | 2% |
| Andrew Roberts | 10/10 | 3393 days | 2% |
| steve kettewell | 10/10 | 3393 days | 2% |
| Chris BENDL | 7/10 | 3424 days | 2% |
| Tommy 3000 | 10/10 | 3424 days | 2% |
| Al Round the World | 10/10 | 3424 days | 2% |
| Hoki Nixon | 10/10 | 3424 days | 2% |
| Lara Monro | 10/10 | 3455 days | 2% |
| Caitlin Johnson | 10/10 | 3455 days | 2% |
| Marie2200 | 10/10 | 3455 days | 2% |
| esther houghton | 10/10 | 3455 days | 2% |
| Brandon H | 10/10 | 3455 days | 2% |
| Katja Fibig | 8/10 | 3455 days | 2% |
| Silvia R. | 10/10 | 3455 days | 2% |
| helen mccarl | 9/10 | 3455 days | 2% |
| Kiwi Girl | 10/10 | 3455 days | 2% |
| Barbara Beerli | 9/10 | 3455 days | 2% |
| Claudia 0 | 10/10 | 3455 days | 2% |
| Anni Buechele | 10/10 | 3485 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3485 days | 2% |
| Leslie Royal | 10/10 | 3516 days | 2% |
| Angene Johnson | 10/10 | 3516 days | 2% |
| Simon Breunig | 10/10 | 3516 days | 2% |
| Stew H | 9/10 | 3516 days | 2% |
| Arthur Wilding | 10/10 | 3516 days | 2% |
| Sandra Ray | 10/10 | 3516 days | 2% |
| Rabiah Abdullah | 4/10 | 3546 days | 1% |
| Christian Schnur | 10/10 | 3546 days | 2% |
| Christian Schönfels | 10/10 | 3546 days | 2% |
| Tim Evans | 10/10 | 3546 days | 2% |
| Bastian Leistner | 9/10 | 3577 days | 2% |
| Florian Thiele | 10/10 | 3577 days | 2% |
| Katelyn Flynn | 10/10 | 3577 days | 2% |
| Kasia Mazur | 10/10 | 3577 days | 2% |
| Louise Curnell | 9/10 | 3577 days | 2% |
| Sven Jahn | 10/10 | 3577 days | 2% |
| Hayden Arthur | 10/10 | 3578 days | 2% |
| Patrick Veber | 10/10 | 3598 days | 1% |
| Sabine Hering | 10/10 | 3606 days | 1% |
| James | 10/10 | 3606 days | 1% |
| Jeroen Slappendel | 10/10 | 3606 days | 1% |
| Glenn Kasman | 1/10 | 3606 days | 1% |
| Kerstin | 3/10 | 3637 days | 1% |
| Karen W | 10/10 | 3637 days | 1% |
| Stephen Eitel | 9/10 | 3637 days | 1% |
| Alexa Schneider | 10/10 | 3637 days | 1% |
| Michaela Rossmann | 10/10 | 3637 days | 1% |
| Sabina Host | 10/10 | 3638 days | 1% |
| Peter Sullivan | 10/10 | 3638 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3638 days | 1% |
| Stefanie Peters | 10/10 | 3638 days | 1% |
| Yousef Firoozan | 9/10 | 3668 days | 1% |
| cp lim | 9/10 | 3669 days | 1% |
| Jochen Dirkling | 10/10 | 3669 days | 1% |
| Manfred Gehrmann | 10/10 | 3669 days | 1% |
| Lorie Grundy | 9/10 | 3669 days | 1% |
| Maria und Peter | 10/10 | 3669 days | 1% |
| A Milber | 10/10 | 3669 days | 1% |
| Teemu Rautanen | 9/10 | 3698 days | 1% |
| Alex Sch | 9/10 | 3698 days | 1% |
| Gavin Print | 9/10 | 3698 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3698 days | 1% |
| Elena Möller | 10/10 | 3699 days | 1% |
| David and Deslei Wood | 10/10 | 3699 days | 1% |
| Doro & Kally May | 10/10 | 3699 days | 1% |
| oscar de la calle tejedor | 10/10 | 3699 days | 1% |
| Nathan | 10/10 | 3729 days | 1% |
| Marleen Kenneth | 10/10 | 3729 days | 1% |
| Edith Wol | 10/10 | 3730 days | 1% |
| Peter H | 10/10 | 3730 days | 1% |
| Ruth | 10/10 | 3759 days | 1% |
| kelly bell | 10/10 | 3759 days | 1% |
| Marion Zajonc | 10/10 | 3759 days | 1% |
| Malinda B | 10/10 | 3759 days | 1% |
| Nate Thompson | 10/10 | 3790 days | 1% |
| Vinay Maharajpet | 10/10 | 3791 days | 1% |
| E K | 10/10 | 3821 days | 1% |
| Bronwyn Marshall | 10/10 | 3821 days | 1% |
| Nz Fan | 10/10 | 3821 days | 1% |
| Marius Fischer | 10/10 | 3851 days | 1% |
| janh | 10/10 | 3851 days | 1% |
| Erica Metro | 10/10 | 3851 days | 1% |
| Basak Ozaltin | 9/10 | 3882 days | 1% |
| Richard Metro | 10/10 | 3882 days | 1% |
| Thijs van Stiphout | 10/10 | 3882 days | 1% |
| Elisabeth Tartler | 10/10 | 3883 days | 1% |
| Rachel S | 5/10 | 3912 days | 1% |
| Osama Salih | 10/10 | 3912 days | 1% |
| Kurz Werner | 9/10 | 3913 days | 1% |
| Thomas Jentschke | 10/10 | 3913 days | 1% |
| alexandra Mund | 10/10 | 3943 days | 1% |
| Klaus Kircher | 10/10 | 3944 days | 1% |
| Sophie Truemper | 10/10 | 3971 days | 1% |
| Guillermo Lupi | 10/10 | 3971 days | 1% |
| Robert Warner | 9/10 | 3971 days | 1% |
| sofia crosley | 10/10 | 3971 days | 1% |
| Ronda Pendergast | 10/10 | 3971 days | 1% |
| Eva | 10/10 | 3971 days | 1% |
| Scott | 10/10 | 3971 days | 1% |
| Ilka and Helge | 10/10 | 4002 days | 1% |
| Bernd "Schwabe" | 10/10 | 4002 days | 1% |
| Moritz &Co | 10/10 | 4002 days | 1% |
| Martin Pelka | 10/10 | 4002 days | 1% |
| Sara Hubber | 10/10 | 4002 days | 1% |
| Astrid Michalske | 10/10 | 4003 days | 1% |
| Mike Behrens | 10/10 | 4003 days | 1% |
| Irod | 10/10 | 4033 days | 1% |
| Franz | 10/10 | 4033 days | 1% |
| Allan David | 10/10 | 4033 days | 1% |
| norman justesen | 10/10 | 4063 days | 1% |
| lennart herpertz | 10/10 | 4064 days | 1% |
| Mark BonDurant | 10/10 | 4094 days | 0% |
| Infernal | 10/10 | 4094 days | 0% |
| pascal omondiagbe | 10/10 | 4094 days | 0% |
| Jodi Thiessen | 10/10 | 4124 days | 0% |
| IreneG26 | 10/10 | 4124 days | 0% |
| Jiminey Cricket | 10/10 | 4125 days | 0% |
| LoveOutdoors | 10/10 | 4125 days | 0% |
| Joe | 10/10 | 4155 days | 0% |
| Ben Clarke | 10/10 | 4156 days | 0% |
| Hans-Georg Milz | 10/10 | 4156 days | 0% |
| Wolfgang B | 10/10 | 4156 days | 0% |
| Arne Bruesch | 10/10 | 4156 days | 0% |
| Glen White | 10/10 | 4277 days | 0% |
| Kristina | 9/10 | 4327 days | 0% |
| Fabian | 10/10 | 4674 days | 1% |
| Heide Will | 10/10 | 4702 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
-7.05% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
5.18% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.