Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
![](data:image/svg+xml;utf8,<svg width="300" height="300" viewBox="0 0 300 300" xmlns="http://www.w3.org/2000/svg"><rect id="bg" width="300" height="300" fill="rgb(46,196,145)" /><path d="m 150 605 Q 206 94 -305 150 Q 206 206 150 -305 Q 94 206 605 150 Q 94 94 150 605 z" fill="rgb(70,136,0)" /><path d="m 150 515 Q 296 4 -215 150 Q 296 296 150 -215 Q 4 296 515 150 Q 4 4 150 515 z" fill="rgb(185,119,255)" /><path d="m 150 176 Q 165 135 124 150 Q 165 165 150 124 Q 135 165 176 150 Q 135 135 150 176 z" fill="rgb(209,59,110)" /></svg>)
Euro Campers
Valid Reviews
281 Valid Reviews
The Euro Campers experience has a total of 318 reviews. There are 281 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 281 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 183 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 14 |
|
5% |
88.90% Average
The raw data average (mean) for all the Euro Campers valid reviews is 88.90% and is based on 281 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 281 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Alain Bélanger | 10/10 | 36 days | 100% |
| Pia | 1/10 | 95 days | 40% |
| Hilke und Marian | 8/10 | 430 days | 88% |
| Justin Littman | 1/10 | 430 days | 36% |
| Adem | 1/10 | 887 days | 22% |
| Jens Moeller | 10/10 | 887 days | 55% |
| alessandra breitenstein | 1/10 | 887 days | 22% |
| Melfuction Berry | 1/10 | 1010 days | 17% |
| Ange | 1/10 | 1740 days | 2% |
| Peter, The Netherlands | 3/10 | 1862 days | 2% |
| Emmalee Burger | 1/10 | 1862 days | 1% |
| CHRIS | 1/10 | 1862 days | 1% |
| Max | 10/10 | 1891 days | 4% |
| Leonie D | 2/10 | 1891 days | 2% |
| Deborah Vitali | 3/10 | 1922 days | 2% |
| daniela | 3/10 | 1922 days | 2% |
| schap chris | 1/10 | 1953 days | 1% |
| Grant Clark | 10/10 | 2014 days | 4% |
| robertina szolarova | 10/10 | 2167 days | 4% |
| Markus Hufnagel | 8/10 | 2197 days | 4% |
| Kimberly McLean | 8/10 | 2197 days | 4% |
| Michel Cote | 9/10 | 2197 days | 4% |
| Veronica Young | 10/10 | 2256 days | 4% |
| DIANE GUTJAHR | 10/10 | 2287 days | 4% |
| Gareth O'Rourke | 5/10 | 2318 days | 2% |
| Fredrick Rorus | 10/10 | 2318 days | 3% |
| Kerri Schopper | 10/10 | 2318 days | 3% |
| Guenter Kastner | 7/10 | 2318 days | 3% |
| Laura | 1/10 | 2318 days | 1% |
| Giovanni Gamba | 10/10 | 2379 days | 3% |
| TOM SCHOUTEN | 9/10 | 2409 days | 3% |
| Hugo Fernandes | 3/10 | 2409 days | 2% |
| Mitchell Banks | 10/10 | 2409 days | 3% |
| capucine Heymes | 10/10 | 2440 days | 3% |
| sus Bently | 10/10 | 2440 days | 3% |
| Tamaza Zing | 9/10 | 2440 days | 3% |
| Stewart Hellken | 10/10 | 2471 days | 3% |
| Ari Wibowo | 10/10 | 2471 days | 3% |
| Jeff Chadding | 9/10 | 2471 days | 3% |
| sara oblak | 10/10 | 2532 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2532 days | 3% |
| Magdaleen Becker | 10/10 | 2532 days | 3% |
| Eleri Jones | 8/10 | 2562 days | 3% |
| Falkenhain Annemarie | 9/10 | 2562 days | 3% |
| Sarah Zul | 9/10 | 2562 days | 3% |
| Stephenn Baas | 9/10 | 2562 days | 3% |
| Simon Gakowski | 10/10 | 2562 days | 3% |
| Jeffery Wilson | 1/10 | 2592 days | 1% |
| DANIEL VIOLA | 9/10 | 2593 days | 3% |
| Rhyll Forrest | 10/10 | 2593 days | 3% |
| Linda Pulliam | 8/10 | 2593 days | 3% |
| Rodney Erickson | 7/10 | 2593 days | 3% |
| Freddrick Weiser | 10/10 | 2593 days | 3% |
| Domonkos Strommer | 9/10 | 2652 days | 3% |
| Troels Karlsen | 10/10 | 2652 days | 3% |
| Adrian Rutter | 8/10 | 2652 days | 3% |
| Eileen Hayden | 10/10 | 2652 days | 3% |
| duval-fleury benoit | 10/10 | 2652 days | 3% |
| Steven Kappeler | 10/10 | 2683 days | 3% |
| Irene Tos | 7/10 | 2683 days | 3% |
| Corinna Gröne | 8/10 | 2683 days | 3% |
| phill Fisher | 8/10 | 2683 days | 3% |
| Jan Christoph | 10/10 | 2710 days | 1% |
| Ted Gonera | 9/10 | 2713 days | 3% |
| Michael Kielburger | 10/10 | 2713 days | 3% |
| Sabrina Poon | 8/10 | 2713 days | 3% |
| Eoin O'Gorman | 9/10 | 2713 days | 3% |
| Frank Adriaanse | 8/10 | 2713 days | 3% |
| Andrew Praill | 7/10 | 2713 days | 2% |
| Oscar Petersen | 8/10 | 2727 days | 1% |
| helen reeve | 10/10 | 2744 days | 3% |
| Jozef Pinkerton | 9/10 | 2774 days | 3% |
| Keith Mc Daniel | 10/10 | 2836 days | 2% |
| phil reynolds | 9/10 | 2836 days | 2% |
| Melanie Forst | 10/10 | 2836 days | 2% |
| Mariette Eggermont | 8/10 | 2836 days | 2% |
| Marine Contri | 8/10 | 2866 days | 2% |
| Suzanne Hopkins | 10/10 | 2866 days | 2% |
| Mario Richter | 10/10 | 2866 days | 2% |
| Rodrigo De Souza | 10/10 | 2866 days | 2% |
| Simone Krause | 10/10 | 2866 days | 2% |
| ENG LEE OOI | 8/10 | 2897 days | 2% |
| Pablo Renedo | 10/10 | 2897 days | 2% |
| Tiam Siong Tan | 10/10 | 2897 days | 2% |
| Jon Veitch | 9/10 | 2927 days | 2% |
| Alan Honey | 10/10 | 2927 days | 2% |
| Matt Hansen | 10/10 | 2927 days | 2% |
| Thomas and Sonja | 8/10 | 2943 days | 1% |
| Bettina Olbrich | 9/10 | 2958 days | 2% |
| Anita Geyer | 8/10 | 2958 days | 2% |
| Vojtech Vojtko | 10/10 | 2958 days | 2% |
| Gary Gustafson | 10/10 | 2958 days | 2% |
| Robert Denison | 9/10 | 2958 days | 2% |
| patrik girardet | 10/10 | 2958 days | 2% |
| Taylor Wilson | 10/10 | 2958 days | 2% |
| Juan Prosperi | 10/10 | 2986 days | 2% |
| Lauren Moore | 9/10 | 2986 days | 2% |
| sara Deschenes | 10/10 | 2986 days | 2% |
| Helmut Kazmaier | 1/10 | 2986 days | 1% |
| Jocelyn Booy | 6/10 | 2989 days | 1% |
| Daisy Hoopers | 10/10 | 2995 days | 1% |
| Felicity Hughes | 8/10 | 2998 days | 1% |
| Sam Howard | 7/10 | 3007 days | 1% |
| Georgia Sutcliffe | 8/10 | 3017 days | 2% |
| Nick Bailey | 8/10 | 3017 days | 2% |
| Stephanie Lauer | 10/10 | 3017 days | 2% |
| Chislaine Arends | 10/10 | 3017 days | 2% |
| Michael Jeffress | 10/10 | 3017 days | 2% |
| Simon Robinson | 10/10 | 3017 days | 2% |
| Fiona Brigmanis | 8/10 | 3017 days | 2% |
| Beth Morris | 10/10 | 3017 days | 2% |
| Peter Coggins | 8/10 | 3017 days | 2% |
| Laurent Pinot | 10/10 | 3017 days | 2% |
| Martin Kurtz | 10/10 | 3017 days | 2% |
| Gina G | 1/10 | 3017 days | 0% |
| Christine Bilton | 10/10 | 3017 days | 2% |
| Sylvie Svensson | 10/10 | 3017 days | 2% |
| Jeremy Evans | 9/10 | 3017 days | 2% |
| Werner | 10/10 | 3048 days | 2% |
| Mel R | 10/10 | 3048 days | 2% |
| Yasmin Lim | 10/10 | 3048 days | 2% |
| Jill | 10/10 | 3048 days | 2% |
| Samuel Ong | 9/10 | 3048 days | 2% |
| Poh ching Yu | 2/10 | 3048 days | 1% |
| ryan harkleroad | 8/10 | 3048 days | 2% |
| colin mcmahon | 10/10 | 3048 days | 2% |
| Julia Tästensen | 10/10 | 3048 days | 2% |
| Paige H | 10/10 | 3048 days | 2% |
| Mike Mazur | 8/10 | 3048 days | 2% |
| Sigrid Duus | 8/10 | 3048 days | 1% |
| Mads Nielsen | 8/10 | 3048 days | 1% |
| Leonie Brabers | 8/10 | 3071 days | 1% |
| Petra | 10/10 | 3078 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3078 days | 2% |
| Ashleigh Standell | 10/10 | 3078 days | 2% |
| Kathy Fisher | 8/10 | 3078 days | 2% |
| andy ziesmann | 10/10 | 3078 days | 2% |
| T Brummel | 9/10 | 3078 days | 2% |
| Pavel Schmitt | 10/10 | 3078 days | 2% |
| Peter Rickard | 8/10 | 3078 days | 2% |
| Carol Kettner | 9/10 | 3078 days | 2% |
| Isabell Kraemer | 10/10 | 3078 days | 2% |
| Kevin Hendy | 10/10 | 3087 days | 1% |
| Jamie Anderson | 10/10 | 3109 days | 2% |
| Harry Peters | 10/10 | 3109 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3109 days | 2% |
| Wouters | 10/10 | 3109 days | 2% |
| Katie | 10/10 | 3109 days | 2% |
| Tracey Davies | 8/10 | 3109 days | 2% |
| Andrew Sampaklis | 10/10 | 3109 days | 2% |
| Emilie Fagioli | 10/10 | 3109 days | 2% |
| Steffi Feldmann | 10/10 | 3139 days | 2% |
| Stephen O'Co | 10/10 | 3139 days | 2% |
| JC Owen | 10/10 | 3139 days | 2% |
| Janelle G | 10/10 | 3139 days | 2% |
| Andrew Roberts | 10/10 | 3139 days | 2% |
| steve kettewell | 10/10 | 3139 days | 2% |
| Chris BENDL | 7/10 | 3170 days | 2% |
| Tommy 3000 | 10/10 | 3170 days | 2% |
| Al Round the World | 10/10 | 3170 days | 2% |
| Hoki Nixon | 10/10 | 3170 days | 2% |
| Lara Monro | 10/10 | 3201 days | 2% |
| Caitlin Johnson | 10/10 | 3201 days | 2% |
| Marie2200 | 10/10 | 3201 days | 2% |
| esther houghton | 10/10 | 3201 days | 2% |
| Brandon H | 10/10 | 3201 days | 2% |
| Katja Fibig | 8/10 | 3201 days | 2% |
| Silvia R. | 10/10 | 3201 days | 2% |
| helen mccarl | 9/10 | 3201 days | 2% |
| Kiwi Girl | 10/10 | 3201 days | 2% |
| Barbara Beerli | 9/10 | 3201 days | 2% |
| Claudia 0 | 10/10 | 3201 days | 2% |
| Anni Buechele | 10/10 | 3231 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3231 days | 2% |
| Leslie Royal | 10/10 | 3262 days | 2% |
| Angene Johnson | 10/10 | 3262 days | 2% |
| Simon Breunig | 10/10 | 3262 days | 2% |
| Stew H | 9/10 | 3262 days | 2% |
| Arthur Wilding | 10/10 | 3262 days | 2% |
| Sandra Ray | 10/10 | 3262 days | 2% |
| Rabiah Abdullah | 4/10 | 3292 days | 1% |
| Christian Schnur | 10/10 | 3292 days | 2% |
| Christian Schönfels | 10/10 | 3292 days | 2% |
| Tim Evans | 10/10 | 3292 days | 2% |
| Bastian Leistner | 9/10 | 3323 days | 1% |
| Florian Thiele | 10/10 | 3323 days | 1% |
| Katelyn Flynn | 10/10 | 3323 days | 1% |
| Kasia Mazur | 10/10 | 3323 days | 1% |
| Louise Curnell | 9/10 | 3323 days | 1% |
| Sven Jahn | 10/10 | 3323 days | 1% |
| Hayden Arthur | 10/10 | 3323 days | 1% |
| Patrick Veber | 10/10 | 3343 days | 1% |
| Sabine Hering | 10/10 | 3352 days | 1% |
| James | 10/10 | 3352 days | 1% |
| Jeroen Slappendel | 10/10 | 3352 days | 1% |
| Glenn Kasman | 1/10 | 3352 days | 0% |
| Kerstin | 3/10 | 3383 days | 0% |
| Karen W | 10/10 | 3383 days | 1% |
| Stephen Eitel | 9/10 | 3383 days | 1% |
| Alexa Schneider | 10/10 | 3383 days | 1% |
| Michaela Rossmann | 10/10 | 3383 days | 1% |
| Sabina Host | 10/10 | 3383 days | 1% |
| Peter Sullivan | 10/10 | 3383 days | 1% |
| Manfred und Karin Achtstaetter | 10/10 | 3383 days | 1% |
| Stefanie Peters | 10/10 | 3383 days | 1% |
| Yousef Firoozan | 9/10 | 3414 days | 1% |
| cp lim | 9/10 | 3414 days | 1% |
| Jochen Dirkling | 10/10 | 3414 days | 1% |
| Manfred Gehrmann | 10/10 | 3414 days | 1% |
| Lorie Grundy | 9/10 | 3414 days | 1% |
| Maria und Peter | 10/10 | 3414 days | 1% |
| A Milber | 10/10 | 3414 days | 1% |
| Teemu Rautanen | 9/10 | 3444 days | 1% |
| Alex Sch | 9/10 | 3444 days | 1% |
| Gavin Print | 9/10 | 3444 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3444 days | 1% |
| Elena Möller | 10/10 | 3444 days | 1% |
| David and Deslei Wood | 10/10 | 3444 days | 1% |
| Doro & Kally May | 10/10 | 3444 days | 1% |
| oscar de la calle tejedor | 10/10 | 3444 days | 1% |
| Nathan | 10/10 | 3475 days | 1% |
| Marleen Kenneth | 10/10 | 3475 days | 1% |
| Edith Wol | 10/10 | 3475 days | 1% |
| Peter H | 10/10 | 3475 days | 1% |
| Ruth | 10/10 | 3505 days | 1% |
| kelly bell | 10/10 | 3505 days | 1% |
| Marion Zajonc | 10/10 | 3505 days | 1% |
| Malinda B | 10/10 | 3505 days | 1% |
| Nate Thompson | 10/10 | 3536 days | 1% |
| Vinay Maharajpet | 10/10 | 3536 days | 1% |
| E K | 10/10 | 3567 days | 1% |
| Bronwyn Marshall | 10/10 | 3567 days | 1% |
| Nz Fan | 10/10 | 3567 days | 1% |
| Marius Fischer | 10/10 | 3597 days | 1% |
| janh | 10/10 | 3597 days | 1% |
| Erica Metro | 10/10 | 3597 days | 1% |
| Basak Ozaltin | 9/10 | 3628 days | 1% |
| Richard Metro | 10/10 | 3628 days | 1% |
| Thijs van Stiphout | 10/10 | 3628 days | 1% |
| Elisabeth Tartler | 10/10 | 3628 days | 1% |
| Rachel S | 5/10 | 3658 days | 0% |
| Osama Salih | 10/10 | 3658 days | 1% |
| Kurz Werner | 9/10 | 3658 days | 1% |
| Thomas Jentschke | 10/10 | 3658 days | 1% |
| alexandra Mund | 10/10 | 3689 days | 1% |
| Klaus Kircher | 10/10 | 3689 days | 1% |
| Sophie Truemper | 10/10 | 3717 days | 1% |
| Guillermo Lupi | 10/10 | 3717 days | 1% |
| Robert Warner | 9/10 | 3717 days | 1% |
| sofia crosley | 10/10 | 3717 days | 1% |
| Ronda Pendergast | 10/10 | 3717 days | 1% |
| Eva | 10/10 | 3717 days | 1% |
| Scott | 10/10 | 3717 days | 1% |
| Ilka and Helge | 10/10 | 3748 days | 1% |
| Bernd "Schwabe" | 10/10 | 3748 days | 1% |
| Moritz &Co | 10/10 | 3748 days | 1% |
| Martin Pelka | 10/10 | 3748 days | 1% |
| Sara Hubber | 10/10 | 3748 days | 1% |
| Astrid Michalske | 10/10 | 3748 days | 1% |
| Mike Behrens | 10/10 | 3748 days | 1% |
| Irod | 10/10 | 3779 days | 1% |
| Franz | 10/10 | 3779 days | 1% |
| Allan David | 10/10 | 3779 days | 1% |
| norman justesen | 10/10 | 3809 days | 1% |
| lennart herpertz | 10/10 | 3809 days | 1% |
| Mark BonDurant | 10/10 | 3840 days | 0% |
| Infernal | 10/10 | 3840 days | 0% |
| pascal omondiagbe | 10/10 | 3840 days | 0% |
| Jodi Thiessen | 10/10 | 3870 days | 0% |
| IreneG26 | 10/10 | 3870 days | 0% |
| Jiminey Cricket | 10/10 | 3870 days | 0% |
| LoveOutdoors | 10/10 | 3870 days | 0% |
| Joe | 10/10 | 3901 days | 0% |
| Ben Clarke | 10/10 | 3901 days | 0% |
| Hans-Georg Milz | 10/10 | 3901 days | 0% |
| Wolfgang B | 10/10 | 3901 days | 0% |
| Arne Bruesch | 10/10 | 3901 days | 0% |
| Glen White | 10/10 | 4023 days | 0% |
| Kristina | 9/10 | 4072 days | 0% |
| Fabian | 10/10 | 4419 days | 0% |
| Heide Will | 10/10 | 4447 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.90% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 61 days. The Euro Campers experience has 2 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 22 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 19 | -0.35% |
| 20 | -0.36% |
| 21 | -0.38% |
| 22 | -0.40% |
| 23 | -0.42% |
| 24 | -0.44% |
| 25 | -0.46% |
| … | … |
Balancing Adjustment
3.47% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
76%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.