Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.89%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 296 days | 100% |
| Justin Littman | 1/10 | 296 days | 41% |
| Adem | 1/10 | 753 days | 29% |
| Jens Moeller | 10/10 | 753 days | 73% |
| alessandra breitenstein | 1/10 | 753 days | 29% |
| Melfuction Berry | 1/10 | 876 days | 24% |
| Ange | 1/10 | 1606 days | 3% |
| Peter, The Netherlands | 3/10 | 1728 days | 3% |
| Emmalee Burger | 1/10 | 1728 days | 2% |
| CHRIS | 1/10 | 1728 days | 2% |
| Max | 10/10 | 1757 days | 6% |
| Leonie D | 2/10 | 1757 days | 2% |
| Deborah Vitali | 3/10 | 1788 days | 3% |
| daniela | 3/10 | 1788 days | 3% |
| schap chris | 1/10 | 1819 days | 2% |
| Grant Clark | 10/10 | 1880 days | 5% |
| robertina szolarova | 10/10 | 2033 days | 5% |
| Markus Hufnagel | 8/10 | 2063 days | 5% |
| Kimberly McLean | 8/10 | 2063 days | 5% |
| Michel Cote | 9/10 | 2063 days | 5% |
| Veronica Young | 10/10 | 2122 days | 5% |
| DIANE GUTJAHR | 10/10 | 2153 days | 5% |
| Gareth O'Rourke | 5/10 | 2184 days | 3% |
| Fredrick Rorus | 10/10 | 2184 days | 4% |
| Kerri Schopper | 10/10 | 2184 days | 4% |
| Guenter Kastner | 7/10 | 2184 days | 4% |
| Laura | 1/10 | 2184 days | 2% |
| Giovanni Gamba | 10/10 | 2245 days | 4% |
| TOM SCHOUTEN | 9/10 | 2275 days | 4% |
| Hugo Fernandes | 3/10 | 2275 days | 2% |
| Mitchell Banks | 10/10 | 2275 days | 4% |
| capucine Heymes | 10/10 | 2306 days | 4% |
| sus Bently | 10/10 | 2306 days | 4% |
| Tamaza Zing | 9/10 | 2306 days | 4% |
| Stewart Hellken | 10/10 | 2337 days | 4% |
| Ari Wibowo | 10/10 | 2337 days | 4% |
| Jeff Chadding | 9/10 | 2337 days | 4% |
| sara oblak | 10/10 | 2398 days | 4% |
| A couple in a Euro Kingsleeper | 10/10 | 2398 days | 4% |
| Magdaleen Becker | 10/10 | 2398 days | 4% |
| Eleri Jones | 8/10 | 2428 days | 4% |
| Falkenhain Annemarie | 9/10 | 2428 days | 4% |
| Sarah Zul | 9/10 | 2428 days | 4% |
| Stephenn Baas | 9/10 | 2428 days | 4% |
| Simon Gakowski | 10/10 | 2428 days | 4% |
| Jeffery Wilson | 1/10 | 2458 days | 2% |
| DANIEL VIOLA | 9/10 | 2459 days | 4% |
| Rhyll Forrest | 10/10 | 2459 days | 4% |
| Linda Pulliam | 8/10 | 2459 days | 4% |
| Rodney Erickson | 7/10 | 2459 days | 4% |
| Freddrick Weiser | 10/10 | 2459 days | 4% |
| Domonkos Strommer | 9/10 | 2518 days | 4% |
| Troels Karlsen | 10/10 | 2518 days | 4% |
| Adrian Rutter | 8/10 | 2518 days | 4% |
| Eileen Hayden | 10/10 | 2518 days | 4% |
| duval-fleury benoit | 10/10 | 2518 days | 4% |
| Steven Kappeler | 10/10 | 2549 days | 4% |
| Irene Tos | 7/10 | 2549 days | 3% |
| Corinna Gröne | 8/10 | 2549 days | 4% |
| phill Fisher | 8/10 | 2549 days | 4% |
| Jan Christoph | 10/10 | 2576 days | 2% |
| Ted Gonera | 9/10 | 2579 days | 4% |
| Michael Kielburger | 10/10 | 2579 days | 4% |
| Sabrina Poon | 8/10 | 2579 days | 4% |
| Eoin O'Gorman | 9/10 | 2579 days | 4% |
| Frank Adriaanse | 8/10 | 2579 days | 4% |
| Andrew Praill | 7/10 | 2579 days | 3% |
| Oscar Petersen | 8/10 | 2593 days | 2% |
| helen reeve | 10/10 | 2610 days | 4% |
| Jozef Pinkerton | 9/10 | 2640 days | 3% |
| Keith Mc Daniel | 10/10 | 2702 days | 3% |
| phil reynolds | 9/10 | 2702 days | 3% |
| Melanie Forst | 10/10 | 2702 days | 3% |
| Mariette Eggermont | 8/10 | 2702 days | 3% |
| Marine Contri | 8/10 | 2732 days | 3% |
| Suzanne Hopkins | 10/10 | 2732 days | 3% |
| Mario Richter | 10/10 | 2732 days | 3% |
| Rodrigo De Souza | 10/10 | 2732 days | 3% |
| Simone Krause | 10/10 | 2732 days | 3% |
| ENG LEE OOI | 8/10 | 2763 days | 3% |
| Pablo Renedo | 10/10 | 2763 days | 3% |
| Tiam Siong Tan | 10/10 | 2763 days | 3% |
| Jon Veitch | 9/10 | 2793 days | 3% |
| Alan Honey | 10/10 | 2793 days | 3% |
| Matt Hansen | 10/10 | 2793 days | 3% |
| Thomas and Sonja | 8/10 | 2809 days | 2% |
| Bettina Olbrich | 9/10 | 2824 days | 3% |
| Anita Geyer | 8/10 | 2824 days | 3% |
| Vojtech Vojtko | 10/10 | 2824 days | 3% |
| Gary Gustafson | 10/10 | 2824 days | 3% |
| Robert Denison | 9/10 | 2824 days | 3% |
| patrik girardet | 10/10 | 2824 days | 3% |
| Taylor Wilson | 10/10 | 2824 days | 3% |
| Juan Prosperi | 10/10 | 2852 days | 3% |
| Lauren Moore | 9/10 | 2852 days | 3% |
| sara Deschenes | 10/10 | 2852 days | 3% |
| Helmut Kazmaier | 1/10 | 2852 days | 1% |
| Jocelyn Booy | 6/10 | 2855 days | 1% |
| Daisy Hoopers | 10/10 | 2861 days | 2% |
| Felicity Hughes | 8/10 | 2864 days | 2% |
| Sam Howard | 7/10 | 2873 days | 2% |
| Georgia Sutcliffe | 8/10 | 2883 days | 3% |
| Nick Bailey | 8/10 | 2883 days | 3% |
| Stephanie Lauer | 10/10 | 2883 days | 3% |
| Chislaine Arends | 10/10 | 2883 days | 3% |
| Michael Jeffress | 10/10 | 2883 days | 3% |
| Simon Robinson | 10/10 | 2883 days | 3% |
| Fiona Brigmanis | 8/10 | 2883 days | 3% |
| Beth Morris | 10/10 | 2883 days | 3% |
| Peter Coggins | 8/10 | 2883 days | 3% |
| Laurent Pinot | 10/10 | 2883 days | 3% |
| Martin Kurtz | 10/10 | 2883 days | 3% |
| Gina G | 1/10 | 2883 days | 1% |
| Christine Bilton | 10/10 | 2883 days | 3% |
| Sylvie Svensson | 10/10 | 2883 days | 3% |
| Jeremy Evans | 9/10 | 2883 days | 3% |
| Werner | 10/10 | 2914 days | 3% |
| Mel R | 10/10 | 2914 days | 3% |
| Yasmin Lim | 10/10 | 2914 days | 3% |
| Jill | 10/10 | 2914 days | 3% |
| Samuel Ong | 9/10 | 2914 days | 3% |
| Poh ching Yu | 2/10 | 2914 days | 1% |
| ryan harkleroad | 8/10 | 2914 days | 3% |
| colin mcmahon | 10/10 | 2914 days | 3% |
| Julia Tästensen | 10/10 | 2914 days | 3% |
| Paige H | 10/10 | 2914 days | 3% |
| Mike Mazur | 8/10 | 2914 days | 3% |
| Sigrid Duus | 8/10 | 2914 days | 2% |
| Mads Nielsen | 8/10 | 2914 days | 2% |
| Leonie Brabers | 8/10 | 2937 days | 2% |
| Petra | 10/10 | 2944 days | 3% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 2944 days | 3% |
| Ashleigh Standell | 10/10 | 2944 days | 3% |
| Kathy Fisher | 8/10 | 2944 days | 3% |
| andy ziesmann | 10/10 | 2944 days | 3% |
| T Brummel | 9/10 | 2944 days | 3% |
| Pavel Schmitt | 10/10 | 2944 days | 3% |
| Peter Rickard | 8/10 | 2944 days | 3% |
| Carol Kettner | 9/10 | 2944 days | 3% |
| Isabell Kraemer | 10/10 | 2944 days | 3% |
| Kevin Hendy | 10/10 | 2953 days | 2% |
| Jamie Anderson | 10/10 | 2975 days | 3% |
| Harry Peters | 10/10 | 2975 days | 3% |
| Nurul Farhanah Sidik | 10/10 | 2975 days | 3% |
| Wouters | 10/10 | 2975 days | 3% |
| Katie | 10/10 | 2975 days | 3% |
| Tracey Davies | 8/10 | 2975 days | 3% |
| Andrew Sampaklis | 10/10 | 2975 days | 3% |
| Emilie Fagioli | 10/10 | 2975 days | 3% |
| Steffi Feldmann | 10/10 | 3005 days | 3% |
| Stephen O'Co | 10/10 | 3005 days | 3% |
| JC Owen | 10/10 | 3005 days | 3% |
| Janelle G | 10/10 | 3005 days | 3% |
| Andrew Roberts | 10/10 | 3005 days | 3% |
| steve kettewell | 10/10 | 3005 days | 3% |
| Chris BENDL | 7/10 | 3036 days | 2% |
| Tommy 3000 | 10/10 | 3036 days | 3% |
| Al Round the World | 10/10 | 3036 days | 3% |
| Hoki Nixon | 10/10 | 3036 days | 3% |
| Lara Monro | 10/10 | 3067 days | 3% |
| Caitlin Johnson | 10/10 | 3067 days | 3% |
| Marie2200 | 10/10 | 3067 days | 3% |
| esther houghton | 10/10 | 3067 days | 3% |
| Brandon H | 10/10 | 3067 days | 3% |
| Katja Fibig | 8/10 | 3067 days | 3% |
| Silvia R. | 10/10 | 3067 days | 3% |
| helen mccarl | 9/10 | 3067 days | 3% |
| Kiwi Girl | 10/10 | 3067 days | 3% |
| Barbara Beerli | 9/10 | 3067 days | 3% |
| Claudia 0 | 10/10 | 3067 days | 3% |
| Anni Buechele | 10/10 | 3097 days | 3% |
| Jane and Duncan Fraser | 10/10 | 3097 days | 3% |
| Leslie Royal | 10/10 | 3128 days | 2% |
| Angene Johnson | 10/10 | 3128 days | 2% |
| Simon Breunig | 10/10 | 3128 days | 2% |
| Stew H | 9/10 | 3128 days | 2% |
| Arthur Wilding | 10/10 | 3128 days | 2% |
| Sandra Ray | 10/10 | 3128 days | 2% |
| Rabiah Abdullah | 4/10 | 3158 days | 2% |
| Christian Schnur | 10/10 | 3158 days | 2% |
| Christian Schönfels | 10/10 | 3158 days | 2% |
| Tim Evans | 10/10 | 3158 days | 2% |
| Bastian Leistner | 9/10 | 3189 days | 2% |
| Florian Thiele | 10/10 | 3189 days | 2% |
| Katelyn Flynn | 10/10 | 3189 days | 2% |
| Kasia Mazur | 10/10 | 3189 days | 2% |
| Louise Curnell | 9/10 | 3189 days | 2% |
| Sven Jahn | 10/10 | 3189 days | 2% |
| Hayden Arthur | 10/10 | 3189 days | 2% |
| Patrick Veber | 10/10 | 3209 days | 1% |
| Sabine Hering | 10/10 | 3218 days | 2% |
| James | 10/10 | 3218 days | 2% |
| Jeroen Slappendel | 10/10 | 3218 days | 2% |
| Glenn Kasman | 1/10 | 3218 days | 1% |
| Kerstin | 3/10 | 3249 days | 1% |
| Karen W | 10/10 | 3249 days | 2% |
| Stephen Eitel | 9/10 | 3249 days | 2% |
| Alexa Schneider | 10/10 | 3249 days | 2% |
| Michaela Rossmann | 10/10 | 3249 days | 2% |
| Sabina Host | 10/10 | 3249 days | 2% |
| Peter Sullivan | 10/10 | 3249 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3249 days | 2% |
| Stefanie Peters | 10/10 | 3249 days | 2% |
| Yousef Firoozan | 9/10 | 3280 days | 2% |
| cp lim | 9/10 | 3280 days | 2% |
| Jochen Dirkling | 10/10 | 3280 days | 2% |
| Manfred Gehrmann | 10/10 | 3280 days | 2% |
| Lorie Grundy | 9/10 | 3280 days | 2% |
| Maria und Peter | 10/10 | 3280 days | 2% |
| A Milber | 10/10 | 3280 days | 2% |
| Teemu Rautanen | 9/10 | 3310 days | 2% |
| Alex Sch | 9/10 | 3310 days | 2% |
| Gavin Print | 9/10 | 3310 days | 2% |
| stadivoj@gmail.com Radivoj | 10/10 | 3310 days | 2% |
| Elena Möller | 10/10 | 3310 days | 2% |
| David and Deslei Wood | 10/10 | 3310 days | 2% |
| Doro & Kally May | 10/10 | 3310 days | 2% |
| oscar de la calle tejedor | 10/10 | 3310 days | 2% |
| Nathan | 10/10 | 3341 days | 2% |
| Marleen Kenneth | 10/10 | 3341 days | 2% |
| Edith Wol | 10/10 | 3341 days | 2% |
| Peter H | 10/10 | 3341 days | 2% |
| Ruth | 10/10 | 3371 days | 2% |
| kelly bell | 10/10 | 3371 days | 2% |
| Marion Zajonc | 10/10 | 3371 days | 2% |
| Malinda B | 10/10 | 3371 days | 2% |
| Nate Thompson | 10/10 | 3402 days | 2% |
| Vinay Maharajpet | 10/10 | 3402 days | 2% |
| E K | 10/10 | 3433 days | 2% |
| Bronwyn Marshall | 10/10 | 3433 days | 2% |
| Nz Fan | 10/10 | 3433 days | 2% |
| Marius Fischer | 10/10 | 3463 days | 2% |
| janh | 10/10 | 3463 days | 2% |
| Erica Metro | 10/10 | 3463 days | 2% |
| Basak Ozaltin | 9/10 | 3494 days | 2% |
| Richard Metro | 10/10 | 3494 days | 2% |
| Thijs van Stiphout | 10/10 | 3494 days | 2% |
| Elisabeth Tartler | 10/10 | 3494 days | 2% |
| Rachel S | 5/10 | 3524 days | 1% |
| Osama Salih | 10/10 | 3524 days | 2% |
| Kurz Werner | 9/10 | 3524 days | 2% |
| Thomas Jentschke | 10/10 | 3524 days | 2% |
| alexandra Mund | 10/10 | 3555 days | 2% |
| Klaus Kircher | 10/10 | 3555 days | 2% |
| Sophie Truemper | 10/10 | 3583 days | 2% |
| Guillermo Lupi | 10/10 | 3583 days | 2% |
| Robert Warner | 9/10 | 3583 days | 2% |
| sofia crosley | 10/10 | 3583 days | 2% |
| Ronda Pendergast | 10/10 | 3583 days | 2% |
| Eva | 10/10 | 3583 days | 2% |
| Scott | 10/10 | 3583 days | 2% |
| Ilka and Helge | 10/10 | 3614 days | 1% |
| Bernd "Schwabe" | 10/10 | 3614 days | 1% |
| Moritz &Co | 10/10 | 3614 days | 1% |
| Martin Pelka | 10/10 | 3614 days | 1% |
| Sara Hubber | 10/10 | 3614 days | 1% |
| Astrid Michalske | 10/10 | 3614 days | 1% |
| Mike Behrens | 10/10 | 3614 days | 1% |
| Irod | 10/10 | 3645 days | 1% |
| Franz | 10/10 | 3645 days | 1% |
| Allan David | 10/10 | 3645 days | 1% |
| norman justesen | 10/10 | 3675 days | 1% |
| lennart herpertz | 10/10 | 3675 days | 1% |
| Mark BonDurant | 10/10 | 3706 days | 1% |
| Infernal | 10/10 | 3706 days | 1% |
| pascal omondiagbe | 10/10 | 3706 days | 1% |
| Jodi Thiessen | 10/10 | 3736 days | 1% |
| IreneG26 | 10/10 | 3736 days | 1% |
| Jiminey Cricket | 10/10 | 3736 days | 1% |
| LoveOutdoors | 10/10 | 3736 days | 1% |
| Joe | 10/10 | 3767 days | 1% |
| Ben Clarke | 10/10 | 3767 days | 1% |
| Hans-Georg Milz | 10/10 | 3767 days | 1% |
| Wolfgang B | 10/10 | 3767 days | 1% |
| Arne Bruesch | 10/10 | 3767 days | 1% |
| Glen White | 10/10 | 3889 days | 1% |
| Kristina | 9/10 | 3938 days | 0% |
| Fabian | 10/10 | 4285 days | 0% |
| Heide Will | 10/10 | 4313 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.40% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 69 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 66 | -1.34% |
| 67 | -1.36% |
| 68 | -1.38% |
| 69 | -1.40% |
| 70 | -1.42% |
| 71 | -1.44% |
| 72 | -1.46% |
| … | … |
Balancing Adjustment
4.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
75%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.