Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Euro Campers.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Euro Campers
Valid Reviews
279 Valid Reviews
The Euro Campers experience has a total of 316 reviews. There are 279 valid reviews that are included when calculating the ranking score and 37 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 279 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 182 |
|
65% |
| 9/10 | 37 |
|
13% |
| 8/10 | 30 |
|
11% |
| 7/10 | 6 |
|
2% |
| 6/10 | 1 |
|
0% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
0% |
| 3/10 | 5 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 13 |
|
5% |
89.14% Average
The raw data average (mean) for all the Euro Campers valid reviews is 89.14% and is based on 279 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
13 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 279 valid reviews, the experience has 13 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 13 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
31% |
| 9/10 | 1 |
|
8% |
| 8/10 | 6 |
|
46% |
| 7/10 | 1 |
|
8% |
| 6/10 | 1 |
|
8% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.62% Average
The raw data average (mean) for all the Euro Campers face-to-face reviews is 84.62% and is based on 13 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.19%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Hilke und Marian | 8/10 | 400 days | 100% |
| Justin Littman | 1/10 | 400 days | 41% |
| Adem | 1/10 | 857 days | 26% |
| Jens Moeller | 10/10 | 857 days | 65% |
| alessandra breitenstein | 1/10 | 857 days | 26% |
| Melfuction Berry | 1/10 | 980 days | 20% |
| Ange | 1/10 | 1710 days | 2% |
| Peter, The Netherlands | 3/10 | 1832 days | 2% |
| Emmalee Burger | 1/10 | 1832 days | 2% |
| CHRIS | 1/10 | 1832 days | 2% |
| Max | 10/10 | 1861 days | 5% |
| Leonie D | 2/10 | 1861 days | 2% |
| Deborah Vitali | 3/10 | 1892 days | 2% |
| daniela | 3/10 | 1892 days | 2% |
| schap chris | 1/10 | 1923 days | 1% |
| Grant Clark | 10/10 | 1984 days | 5% |
| robertina szolarova | 10/10 | 2137 days | 4% |
| Markus Hufnagel | 8/10 | 2167 days | 4% |
| Kimberly McLean | 8/10 | 2167 days | 4% |
| Michel Cote | 9/10 | 2167 days | 4% |
| Veronica Young | 10/10 | 2226 days | 4% |
| DIANE GUTJAHR | 10/10 | 2257 days | 4% |
| Gareth O'Rourke | 5/10 | 2288 days | 3% |
| Fredrick Rorus | 10/10 | 2288 days | 4% |
| Kerri Schopper | 10/10 | 2288 days | 4% |
| Guenter Kastner | 7/10 | 2288 days | 4% |
| Laura | 1/10 | 2288 days | 1% |
| Giovanni Gamba | 10/10 | 2349 days | 4% |
| TOM SCHOUTEN | 9/10 | 2379 days | 4% |
| Hugo Fernandes | 3/10 | 2379 days | 2% |
| Mitchell Banks | 10/10 | 2379 days | 4% |
| capucine Heymes | 10/10 | 2410 days | 4% |
| sus Bently | 10/10 | 2410 days | 4% |
| Tamaza Zing | 9/10 | 2410 days | 4% |
| Stewart Hellken | 10/10 | 2441 days | 4% |
| Ari Wibowo | 10/10 | 2441 days | 4% |
| Jeff Chadding | 9/10 | 2441 days | 4% |
| sara oblak | 10/10 | 2502 days | 3% |
| A couple in a Euro Kingsleeper | 10/10 | 2502 days | 3% |
| Magdaleen Becker | 10/10 | 2502 days | 3% |
| Eleri Jones | 8/10 | 2532 days | 3% |
| Falkenhain Annemarie | 9/10 | 2532 days | 3% |
| Sarah Zul | 9/10 | 2532 days | 3% |
| Stephenn Baas | 9/10 | 2532 days | 3% |
| Simon Gakowski | 10/10 | 2532 days | 3% |
| Jeffery Wilson | 1/10 | 2562 days | 1% |
| DANIEL VIOLA | 9/10 | 2563 days | 3% |
| Rhyll Forrest | 10/10 | 2563 days | 3% |
| Linda Pulliam | 8/10 | 2563 days | 3% |
| Rodney Erickson | 7/10 | 2563 days | 3% |
| Freddrick Weiser | 10/10 | 2563 days | 3% |
| Domonkos Strommer | 9/10 | 2622 days | 3% |
| Troels Karlsen | 10/10 | 2622 days | 3% |
| Adrian Rutter | 8/10 | 2622 days | 3% |
| Eileen Hayden | 10/10 | 2622 days | 3% |
| duval-fleury benoit | 10/10 | 2622 days | 3% |
| Steven Kappeler | 10/10 | 2653 days | 3% |
| Irene Tos | 7/10 | 2653 days | 3% |
| Corinna Gröne | 8/10 | 2653 days | 3% |
| phill Fisher | 8/10 | 2653 days | 3% |
| Jan Christoph | 10/10 | 2680 days | 2% |
| Ted Gonera | 9/10 | 2683 days | 3% |
| Michael Kielburger | 10/10 | 2683 days | 3% |
| Sabrina Poon | 8/10 | 2683 days | 3% |
| Eoin O'Gorman | 9/10 | 2683 days | 3% |
| Frank Adriaanse | 8/10 | 2683 days | 3% |
| Andrew Praill | 7/10 | 2683 days | 3% |
| Oscar Petersen | 8/10 | 2697 days | 1% |
| helen reeve | 10/10 | 2714 days | 3% |
| Jozef Pinkerton | 9/10 | 2744 days | 3% |
| Keith Mc Daniel | 10/10 | 2806 days | 3% |
| phil reynolds | 9/10 | 2806 days | 3% |
| Melanie Forst | 10/10 | 2806 days | 3% |
| Mariette Eggermont | 8/10 | 2806 days | 3% |
| Marine Contri | 8/10 | 2836 days | 3% |
| Suzanne Hopkins | 10/10 | 2836 days | 3% |
| Mario Richter | 10/10 | 2836 days | 3% |
| Rodrigo De Souza | 10/10 | 2836 days | 3% |
| Simone Krause | 10/10 | 2836 days | 3% |
| ENG LEE OOI | 8/10 | 2867 days | 3% |
| Pablo Renedo | 10/10 | 2867 days | 3% |
| Tiam Siong Tan | 10/10 | 2867 days | 3% |
| Jon Veitch | 9/10 | 2897 days | 3% |
| Alan Honey | 10/10 | 2897 days | 3% |
| Matt Hansen | 10/10 | 2897 days | 3% |
| Thomas and Sonja | 8/10 | 2913 days | 1% |
| Bettina Olbrich | 9/10 | 2928 days | 2% |
| Anita Geyer | 8/10 | 2928 days | 2% |
| Vojtech Vojtko | 10/10 | 2928 days | 2% |
| Gary Gustafson | 10/10 | 2928 days | 2% |
| Robert Denison | 9/10 | 2928 days | 2% |
| patrik girardet | 10/10 | 2928 days | 2% |
| Taylor Wilson | 10/10 | 2928 days | 2% |
| Juan Prosperi | 10/10 | 2956 days | 2% |
| Lauren Moore | 9/10 | 2956 days | 2% |
| sara Deschenes | 10/10 | 2956 days | 2% |
| Helmut Kazmaier | 1/10 | 2956 days | 1% |
| Jocelyn Booy | 6/10 | 2959 days | 1% |
| Daisy Hoopers | 10/10 | 2965 days | 1% |
| Felicity Hughes | 8/10 | 2968 days | 1% |
| Sam Howard | 7/10 | 2977 days | 1% |
| Georgia Sutcliffe | 8/10 | 2987 days | 2% |
| Nick Bailey | 8/10 | 2987 days | 2% |
| Stephanie Lauer | 10/10 | 2987 days | 2% |
| Chislaine Arends | 10/10 | 2987 days | 2% |
| Michael Jeffress | 10/10 | 2987 days | 2% |
| Simon Robinson | 10/10 | 2987 days | 2% |
| Fiona Brigmanis | 8/10 | 2987 days | 2% |
| Beth Morris | 10/10 | 2987 days | 2% |
| Peter Coggins | 8/10 | 2987 days | 2% |
| Laurent Pinot | 10/10 | 2987 days | 2% |
| Martin Kurtz | 10/10 | 2987 days | 2% |
| Gina G | 1/10 | 2987 days | 1% |
| Christine Bilton | 10/10 | 2987 days | 2% |
| Sylvie Svensson | 10/10 | 2987 days | 2% |
| Jeremy Evans | 9/10 | 2987 days | 2% |
| Werner | 10/10 | 3018 days | 2% |
| Mel R | 10/10 | 3018 days | 2% |
| Yasmin Lim | 10/10 | 3018 days | 2% |
| Jill | 10/10 | 3018 days | 2% |
| Samuel Ong | 9/10 | 3018 days | 2% |
| Poh ching Yu | 2/10 | 3018 days | 1% |
| ryan harkleroad | 8/10 | 3018 days | 2% |
| colin mcmahon | 10/10 | 3018 days | 2% |
| Julia Tästensen | 10/10 | 3018 days | 2% |
| Paige H | 10/10 | 3018 days | 2% |
| Mike Mazur | 8/10 | 3018 days | 2% |
| Sigrid Duus | 8/10 | 3018 days | 1% |
| Mads Nielsen | 8/10 | 3018 days | 1% |
| Leonie Brabers | 8/10 | 3041 days | 1% |
| Petra | 10/10 | 3048 days | 2% |
| Ahmad Zulhilmi Mohamed Omar | 10/10 | 3048 days | 2% |
| Ashleigh Standell | 10/10 | 3048 days | 2% |
| Kathy Fisher | 8/10 | 3048 days | 2% |
| andy ziesmann | 10/10 | 3048 days | 2% |
| T Brummel | 9/10 | 3048 days | 2% |
| Pavel Schmitt | 10/10 | 3048 days | 2% |
| Peter Rickard | 8/10 | 3048 days | 2% |
| Carol Kettner | 9/10 | 3048 days | 2% |
| Isabell Kraemer | 10/10 | 3048 days | 2% |
| Kevin Hendy | 10/10 | 3057 days | 1% |
| Jamie Anderson | 10/10 | 3079 days | 2% |
| Harry Peters | 10/10 | 3079 days | 2% |
| Nurul Farhanah Sidik | 10/10 | 3079 days | 2% |
| Wouters | 10/10 | 3079 days | 2% |
| Katie | 10/10 | 3079 days | 2% |
| Tracey Davies | 8/10 | 3079 days | 2% |
| Andrew Sampaklis | 10/10 | 3079 days | 2% |
| Emilie Fagioli | 10/10 | 3079 days | 2% |
| Steffi Feldmann | 10/10 | 3109 days | 2% |
| Stephen O'Co | 10/10 | 3109 days | 2% |
| JC Owen | 10/10 | 3109 days | 2% |
| Janelle G | 10/10 | 3109 days | 2% |
| Andrew Roberts | 10/10 | 3109 days | 2% |
| steve kettewell | 10/10 | 3109 days | 2% |
| Chris BENDL | 7/10 | 3140 days | 2% |
| Tommy 3000 | 10/10 | 3140 days | 2% |
| Al Round the World | 10/10 | 3140 days | 2% |
| Hoki Nixon | 10/10 | 3140 days | 2% |
| Lara Monro | 10/10 | 3171 days | 2% |
| Caitlin Johnson | 10/10 | 3171 days | 2% |
| Marie2200 | 10/10 | 3171 days | 2% |
| esther houghton | 10/10 | 3171 days | 2% |
| Brandon H | 10/10 | 3171 days | 2% |
| Katja Fibig | 8/10 | 3171 days | 2% |
| Silvia R. | 10/10 | 3171 days | 2% |
| helen mccarl | 9/10 | 3171 days | 2% |
| Kiwi Girl | 10/10 | 3171 days | 2% |
| Barbara Beerli | 9/10 | 3171 days | 2% |
| Claudia 0 | 10/10 | 3171 days | 2% |
| Anni Buechele | 10/10 | 3201 days | 2% |
| Jane and Duncan Fraser | 10/10 | 3201 days | 2% |
| Leslie Royal | 10/10 | 3232 days | 2% |
| Angene Johnson | 10/10 | 3232 days | 2% |
| Simon Breunig | 10/10 | 3232 days | 2% |
| Stew H | 9/10 | 3232 days | 2% |
| Arthur Wilding | 10/10 | 3232 days | 2% |
| Sandra Ray | 10/10 | 3232 days | 2% |
| Rabiah Abdullah | 4/10 | 3262 days | 1% |
| Christian Schnur | 10/10 | 3262 days | 2% |
| Christian Schönfels | 10/10 | 3262 days | 2% |
| Tim Evans | 10/10 | 3262 days | 2% |
| Bastian Leistner | 9/10 | 3293 days | 2% |
| Florian Thiele | 10/10 | 3293 days | 2% |
| Katelyn Flynn | 10/10 | 3293 days | 2% |
| Kasia Mazur | 10/10 | 3293 days | 2% |
| Louise Curnell | 9/10 | 3293 days | 2% |
| Sven Jahn | 10/10 | 3293 days | 2% |
| Hayden Arthur | 10/10 | 3293 days | 2% |
| Patrick Veber | 10/10 | 3313 days | 1% |
| Sabine Hering | 10/10 | 3322 days | 2% |
| James | 10/10 | 3322 days | 2% |
| Jeroen Slappendel | 10/10 | 3322 days | 2% |
| Glenn Kasman | 1/10 | 3322 days | 0% |
| Kerstin | 3/10 | 3353 days | 0% |
| Karen W | 10/10 | 3353 days | 2% |
| Stephen Eitel | 9/10 | 3353 days | 2% |
| Alexa Schneider | 10/10 | 3353 days | 2% |
| Michaela Rossmann | 10/10 | 3353 days | 2% |
| Sabina Host | 10/10 | 3353 days | 2% |
| Peter Sullivan | 10/10 | 3353 days | 2% |
| Manfred und Karin Achtstaetter | 10/10 | 3353 days | 2% |
| Stefanie Peters | 10/10 | 3353 days | 2% |
| Yousef Firoozan | 9/10 | 3384 days | 1% |
| cp lim | 9/10 | 3384 days | 1% |
| Jochen Dirkling | 10/10 | 3384 days | 1% |
| Manfred Gehrmann | 10/10 | 3384 days | 1% |
| Lorie Grundy | 9/10 | 3384 days | 1% |
| Maria und Peter | 10/10 | 3384 days | 1% |
| A Milber | 10/10 | 3384 days | 1% |
| Teemu Rautanen | 9/10 | 3414 days | 1% |
| Alex Sch | 9/10 | 3414 days | 1% |
| Gavin Print | 9/10 | 3414 days | 1% |
| stadivoj@gmail.com Radivoj | 10/10 | 3414 days | 1% |
| Elena Möller | 10/10 | 3414 days | 1% |
| David and Deslei Wood | 10/10 | 3414 days | 1% |
| Doro & Kally May | 10/10 | 3414 days | 1% |
| oscar de la calle tejedor | 10/10 | 3414 days | 1% |
| Nathan | 10/10 | 3445 days | 1% |
| Marleen Kenneth | 10/10 | 3445 days | 1% |
| Edith Wol | 10/10 | 3445 days | 1% |
| Peter H | 10/10 | 3445 days | 1% |
| Ruth | 10/10 | 3475 days | 1% |
| kelly bell | 10/10 | 3475 days | 1% |
| Marion Zajonc | 10/10 | 3475 days | 1% |
| Malinda B | 10/10 | 3475 days | 1% |
| Nate Thompson | 10/10 | 3506 days | 1% |
| Vinay Maharajpet | 10/10 | 3506 days | 1% |
| E K | 10/10 | 3537 days | 1% |
| Bronwyn Marshall | 10/10 | 3537 days | 1% |
| Nz Fan | 10/10 | 3537 days | 1% |
| Marius Fischer | 10/10 | 3567 days | 1% |
| janh | 10/10 | 3567 days | 1% |
| Erica Metro | 10/10 | 3567 days | 1% |
| Basak Ozaltin | 9/10 | 3598 days | 1% |
| Richard Metro | 10/10 | 3598 days | 1% |
| Thijs van Stiphout | 10/10 | 3598 days | 1% |
| Elisabeth Tartler | 10/10 | 3598 days | 1% |
| Rachel S | 5/10 | 3628 days | 1% |
| Osama Salih | 10/10 | 3628 days | 1% |
| Kurz Werner | 9/10 | 3628 days | 1% |
| Thomas Jentschke | 10/10 | 3628 days | 1% |
| alexandra Mund | 10/10 | 3659 days | 1% |
| Klaus Kircher | 10/10 | 3659 days | 1% |
| Sophie Truemper | 10/10 | 3687 days | 1% |
| Guillermo Lupi | 10/10 | 3687 days | 1% |
| Robert Warner | 9/10 | 3687 days | 1% |
| sofia crosley | 10/10 | 3687 days | 1% |
| Ronda Pendergast | 10/10 | 3687 days | 1% |
| Eva | 10/10 | 3687 days | 1% |
| Scott | 10/10 | 3687 days | 1% |
| Ilka and Helge | 10/10 | 3718 days | 1% |
| Bernd "Schwabe" | 10/10 | 3718 days | 1% |
| Moritz &Co | 10/10 | 3718 days | 1% |
| Martin Pelka | 10/10 | 3718 days | 1% |
| Sara Hubber | 10/10 | 3718 days | 1% |
| Astrid Michalske | 10/10 | 3718 days | 1% |
| Mike Behrens | 10/10 | 3718 days | 1% |
| Irod | 10/10 | 3749 days | 1% |
| Franz | 10/10 | 3749 days | 1% |
| Allan David | 10/10 | 3749 days | 1% |
| norman justesen | 10/10 | 3779 days | 1% |
| lennart herpertz | 10/10 | 3779 days | 1% |
| Mark BonDurant | 10/10 | 3810 days | 1% |
| Infernal | 10/10 | 3810 days | 1% |
| pascal omondiagbe | 10/10 | 3810 days | 1% |
| Jodi Thiessen | 10/10 | 3840 days | 0% |
| IreneG26 | 10/10 | 3840 days | 0% |
| Jiminey Cricket | 10/10 | 3840 days | 0% |
| LoveOutdoors | 10/10 | 3840 days | 0% |
| Joe | 10/10 | 3871 days | 0% |
| Ben Clarke | 10/10 | 3871 days | 0% |
| Hans-Georg Milz | 10/10 | 3871 days | 0% |
| Wolfgang B | 10/10 | 3871 days | 0% |
| Arne Bruesch | 10/10 | 3871 days | 0% |
| Glen White | 10/10 | 3993 days | 0% |
| Kristina | 9/10 | 4042 days | 0% |
| Fabian | 10/10 | 4389 days | 0% |
| Heide Will | 10/10 | 4417 days | 0% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Euro Campers experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-6.52% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 56 days. The Euro Campers experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Euro Campers experience has been adjusted for 173 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 170 | -3.46% |
| 171 | -3.48% |
| 172 | -3.50% |
| 173 | -3.52% |
| 174 | -3.54% |
| 175 | -3.56% |
| 176 | -3.58% |
| … | … |
Balancing Adjustment
4.77% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.