Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Papatowai Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Papatowai Campsite
Valid Reviews
43 Valid Reviews
The Papatowai Campsite experience has a total of 43 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 43 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 15 |
|
35% |
| 9/10 | 6 |
|
14% |
| 8/10 | 13 |
|
30% |
| 7/10 | 8 |
|
19% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
2% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.81% Average
The raw data average (mean) for all the Papatowai Campsite valid reviews is 85.81% and is based on 43 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
7 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 43 valid reviews, the experience has 7 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 7 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 0 |
|
0% |
| 9/10 | 1 |
|
14% |
| 8/10 | 3 |
|
43% |
| 7/10 | 3 |
|
43% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
77.14% Average
The raw data average (mean) for all the Papatowai Campsite face-to-face reviews is 77.14% and is based on 7 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.27%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| McLean | 10/10 | 39 days | 100% |
| Jesse Leake | 10/10 | 376 days | 92% |
| L&P | 8/10 | 681 days | 72% |
| Denise R | 10/10 | 711 days | 71% |
| Helen E | 10/10 | 742 days | 69% |
| CB | 10/10 | 770 days | 66% |
| AMR | 10/10 | 801 days | 63% |
| Esther | 10/10 | 801 days | 63% |
| RosieW | 10/10 | 923 days | 51% |
| Ali | 5/10 | 1166 days | 23% |
| Dr.A | 10/10 | 1472 days | 12% |
| Monkeyalan | 8/10 | 1653 days | 7% |
| Tea | 10/10 | 1928 days | 5% |
| Ben and Liv | 9/10 | 2019 days | 5% |
| Kim Erny | 10/10 | 2203 days | 4% |
| JT | 10/10 | 2262 days | 4% |
| Grizzly Girl | 10/10 | 2384 days | 4% |
| Mike | 10/10 | 2507 days | 4% |
| Luiz Gustavo Damasceno Ribeiro | 8/10 | 2614 days | 3% |
| Lizzie V | 8/10 | 2658 days | 3% |
| Samantha Brewin | 8/10 | 2699 days | 3% |
| Paul Cooper | 10/10 | 2749 days | 3% |
| Nathan Lal | 7/10 | 2800 days | 3% |
| Kyla Ashmore | 9/10 | 2889 days | 3% |
| Carol Brislane | 8/10 | 2933 days | 3% |
| Hester | 7/10 | 2992 days | 2% |
| Lenka Pruherova | 9/10 | 3003 days | 3% |
| Kathy Hart | 9/10 | 3237 days | 2% |
| Goldfinger | 7/10 | 3298 days | 2% |
| Corina Sima | 7/10 | 3305 days | 2% |
| Lena Wesselink | 8/10 | 3318 days | 2% |
| James Whitehead | 8/10 | 3360 days | 2% |
| mcp hm | 7/10 | 3998 days | 1% |
| thibaut vernelle | 8/10 | 4027 days | 0% |
| Thomas Chacko | 8/10 | 4029 days | 1% |
| Guillemette | 8/10 | 4061 days | 0% |
| Dave | 8/10 | 4363 days | 0% |
| Verena | 7/10 | 4385 days | 1% |
| Anja S | 7/10 | 4385 days | 1% |
| Karina Gratz | 8/10 | 4398 days | 1% |
| Maxime | 9/10 | 4406 days | 1% |
| Fabian and Teresa | 7/10 | 4415 days | 1% |
| Loesje | 9/10 | 4484 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Papatowai Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.41% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.