Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.64%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2569 days | 100% |
| Rebecca Martin | 10/10 | 2614 days | 98% |
| Sophie Ingram | 10/10 | 2749 days | 90% |
| C Flynn | 1/10 | 3009 days | 31% |
| Josh Lesley-Smith | 10/10 | 3030 days | 75% |
| Marc | 9/10 | 3050 days | 73% |
| Emily Noyd | 9/10 | 3287 days | 60% |
| Cayla Stanley | 10/10 | 3287 days | 60% |
| Salvador Jimenez | 10/10 | 3358 days | 56% |
| Philipp Richter | 6/10 | 3426 days | 45% |
| Simon Quass | 10/10 | 3427 days | 53% |
| Sarah Boettcher | 9/10 | 3434 days | 52% |
| Clement Oudjaovok | 8/10 | 3652 days | 39% |
| Katherine Halliday | 9/10 | 3654 days | 40% |
| Daniela Wall | 7/10 | 3654 days | 37% |
| Katherine Britten | 9/10 | 3657 days | 39% |
| Megan | 10/10 | 3658 days | 40% |
| Nina Müller | 9/10 | 3680 days | 38% |
| Maria Schober | 4/10 | 3681 days | 25% |
| Marie Schmid | 10/10 | 3686 days | 38% |
| Charles Aubry | 10/10 | 3687 days | 38% |
| Arvid Hellquist | 9/10 | 3697 days | 37% |
| Celia Nowak | 8/10 | 3698 days | 37% |
| Jiri Blecha | 8/10 | 3699 days | 37% |
| Marie Weber | 9/10 | 3699 days | 37% |
| Michal Kamradek | 7/10 | 3734 days | 33% |
| Dieter Schmees | 9/10 | 3736 days | 35% |
| Barbara | 9/10 | 3738 days | 35% |
| Mathieu Brunel | 10/10 | 3738 days | 35% |
| Thomas and Sonja | 10/10 | 3747 days | 35% |
| Jam Boggomann | 10/10 | 3751 days | 35% |
| Pauline Gibson | 10/10 | 3753 days | 35% |
| Ian Brand | 10/10 | 3754 days | 35% |
| Antoine Vernay | 8/10 | 3760 days | 34% |
| Shona MacDonald | 10/10 | 3996 days | 21% |
| Ane Didriksen | 10/10 | 3996 days | 21% |
| Iris Anette Berger | 10/10 | 3996 days | 21% |
| Claudia de Winter | 7/10 | 4001 days | 19% |
| Cecilia Anderson | 4/10 | 4001 days | 14% |
| Christina Perez | 8/10 | 4005 days | 20% |
| Paula Renton | 8/10 | 4006 days | 20% |
| Maria-Julia Frilaj | 9/10 | 4007 days | 20% |
| Simon Mehlmann | 9/10 | 4007 days | 20% |
| Carolin Siegert | 9/10 | 4007 days | 20% |
| Pavel Jarolimek | 5/10 | 4007 days | 16% |
| Patricia Erni | 8/10 | 4008 days | 20% |
| Robert Erni | 8/10 | 4008 days | 20% |
| Lilli Erni | 8/10 | 4008 days | 20% |
| Erik Nestlez | 8/10 | 4013 days | 20% |
| Wouter Vanmoz | 10/10 | 4014 days | 20% |
| Laure Cops | 9/10 | 4014 days | 20% |
| Annika Marz | 10/10 | 4022 days | 20% |
| Julian Zeissler | 8/10 | 4022 days | 19% |
| Adam | 7/10 | 4022 days | 18% |
| Petra Albrchtoval | 6/10 | 4022 days | 17% |
| Lena Hanhart | 7/10 | 4027 days | 18% |
| Drame Mahmadou | 8/10 | 4027 days | 19% |
| Joanna Mulcahy | 10/10 | 4027 days | 19% |
| Helma Druyken | 9/10 | 4028 days | 19% |
| marcel and conny | 10/10 | 4030 days | 19% |
| Helen | 10/10 | 4030 days | 19% |
| Igor | 7/10 | 4030 days | 18% |
| Ray Bygrave | 9/10 | 4031 days | 19% |
| Maria Camen Santos Lopez | 10/10 | 4031 days | 19% |
| Veeh Barrington | 8/10 | 4031 days | 19% |
| Hirsch Svenja | 10/10 | 4033 days | 19% |
| Mahr Svenja | 7/10 | 4033 days | 18% |
| Johanna Kofler | 6/10 | 4033 days | 16% |
| Kathrin Deichmann | 7/10 | 4035 days | 18% |
| Konrad Ullmann | 8/10 | 4036 days | 19% |
| Lukas Lehmeyer | 8/10 | 4036 days | 19% |
| Mark Hofmann | 9/10 | 4036 days | 19% |
| Louison Laissus | 10/10 | 4039 days | 19% |
| Ennico | 10/10 | 4042 days | 19% |
| Juliane | 7/10 | 4042 days | 17% |
| Hannah | 7/10 | 4042 days | 17% |
| Callum | 6/10 | 4042 days | 16% |
| Barbara | 10/10 | 4042 days | 19% |
| Marinette | 10/10 | 4042 days | 19% |
| Larry Majerus | 10/10 | 4043 days | 19% |
| Jan Majerus | 10/10 | 4043 days | 19% |
| Philip Donachie | 10/10 | 4046 days | 18% |
| Luisa Bach | 10/10 | 4046 days | 18% |
| Karel | 10/10 | 4046 days | 18% |
| Phillip | 8/10 | 4048 days | 18% |
| Libby | 5/10 | 4051 days | 14% |
| Colin Billington | 5/10 | 4052 days | 14% |
| Gassat | 10/10 | 4052 days | 18% |
| Janis Gallois | 8/10 | 4053 days | 18% |
| Andreas Jung | 6/10 | 4054 days | 15% |
| Francisco Pablo Miguel | 8/10 | 4055 days | 18% |
| Constanza Salas | 10/10 | 4063 days | 17% |
| Jesse Flynn | 8/10 | 4065 days | 17% |
| Andrea Hiemer | 10/10 | 4065 days | 17% |
| Bella Danaher | 9/10 | 4067 days | 17% |
| Daniel Danamer | 10/10 | 4067 days | 17% |
| Christina Habranke | 10/10 | 4070 days | 17% |
| Julia Bonisch | 10/10 | 4073 days | 17% |
| Ina Daubenbuechel | 9/10 | 4074 days | 17% |
| Nelle Dutilleur | 8/10 | 4076 days | 16% |
| Johanna Bak | 10/10 | 4077 days | 17% |
| David Esner | 10/10 | 4078 days | 17% |
| Felix | 10/10 | 4078 days | 17% |
| David Brooks | 10/10 | 4078 days | 17% |
| Camille Gagnant | 5/10 | 4079 days | 13% |
| kamil Benes | 6/10 | 4086 days | 14% |
| Johannes Markus | 6/10 | 4087 days | 14% |
| Greg Fischer | 10/10 | 4087 days | 16% |
| Harel Cliad | 10/10 | 4087 days | 16% |
| Danica Vrsljko | 7/10 | 4087 days | 15% |
| Simon Cassie | 9/10 | 4088 days | 16% |
| nimrod yaron | 10/10 | 4088 days | 16% |
| Claire Dann | 7/10 | 4089 days | 15% |
| Carina Huhmann | 8/10 | 4094 days | 15% |
| Anne Schneider | 10/10 | 4094 days | 16% |
| Hennk Hartke | 9/10 | 4095 days | 16% |
| Charles Busnel | 10/10 | 4096 days | 16% |
| Paige Galbraith | 8/10 | 4097 days | 15% |
| Bjorn Van Mulders | 9/10 | 4099 days | 15% |
| Kim Maertens | 8/10 | 4099 days | 15% |
| Eric and Nienke | 10/10 | 4120 days | 14% |
| Elly Kappert | 10/10 | 4150 days | 13% |
| Sylvia Klatt | 10/10 | 4364 days | 1% |
| Supiot Zudovic | 10/10 | 4377 days | 0% |
| Fjord | 9/10 | 4379 days | 0% |
| Sophie Spady | 10/10 | 4381 days | 28% |
| Soizic | 9/10 | 4381 days | 28% |
| Christofer Tonn | 10/10 | 4381 days | 28% |
| Ken Milligan | 8/10 | 4382 days | 28% |
| Sarah Horn | 9/10 | 4383 days | 28% |
| Yu-Ti Chu | 8/10 | 4386 days | 28% |
| Ton Martens | 10/10 | 4386 days | 28% |
| Hendrik Rother | 9/10 | 4386 days | 28% |
| Nora | 8/10 | 4388 days | 28% |
| Katey Justice | 10/10 | 4390 days | 28% |
| Douglas Walker | 8/10 | 4390 days | 28% |
| tim wettack | 10/10 | 4395 days | 28% |
| Marketa | 9/10 | 4395 days | 28% |
| Sabisch Moritz | 9/10 | 4395 days | 28% |
| Stella Thoben | 10/10 | 4397 days | 28% |
| Paul Liecke | 9/10 | 4397 days | 28% |
| Caderet | 10/10 | 4397 days | 28% |
| James Young | 10/10 | 4397 days | 28% |
| Florent Corino | 9/10 | 4399 days | 28% |
| Lea Bulle | 9/10 | 4399 days | 28% |
| Tobi | 5/10 | 4400 days | 21% |
| Ian | 8/10 | 4401 days | 28% |
| Anna Niesl | 10/10 | 4401 days | 28% |
| Janine Kohlgrueler | 9/10 | 4402 days | 28% |
| Arno Leleu | 8/10 | 4404 days | 28% |
| Alessa Ndra | 10/10 | 4405 days | 28% |
| Patrick O'Connell | 10/10 | 4405 days | 28% |
| Francois Marchar | 6/10 | 4405 days | 24% |
| Kristine and William | 5/10 | 4408 days | 21% |
| Veronica and Jordi | 10/10 | 4414 days | 28% |
| Johnny McManmon | 9/10 | 4416 days | 28% |
| Christoph Mueller | 6/10 | 4417 days | 24% |
| Nora and Edward | 8/10 | 4418 days | 28% |
| Christina Rodewald | 8/10 | 4428 days | 28% |
| Nadine and Jan | 8/10 | 4467 days | 28% |
| Henrik Steinruecken | 8/10 | 4467 days | 28% |
| Wertra | 9/10 | 4468 days | 28% |
| Aurelie Morin | 9/10 | 4476 days | 28% |
| Leticia Martin | 10/10 | 4476 days | 28% |
| Martin Thomas | 9/10 | 4477 days | 28% |
| Franz Schueler | 10/10 | 4477 days | 28% |
| F Soppelsa | 1/10 | 4478 days | 11% |
| Dirk | 4/10 | 4483 days | 18% |
| Katharina Pape | 8/10 | 4483 days | 28% |
| Abby Rushmer | 9/10 | 4484 days | 28% |
| Sasha and Sandra Bonavia | 10/10 | 4485 days | 28% |
| Dio | 8/10 | 4487 days | 28% |
| Stephan Olivier | 8/10 | 4489 days | 28% |
| Stephan Olivier | 8/10 | 4489 days | 28% |
| Anna | 9/10 | 4727 days | 28% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.35% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.