Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.98%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2457 days | 100% |
| Rebecca Martin | 10/10 | 2502 days | 98% |
| Sophie Ingram | 10/10 | 2638 days | 91% |
| C Flynn | 1/10 | 2897 days | 31% |
| Josh Lesley-Smith | 10/10 | 2918 days | 76% |
| Marc | 9/10 | 2938 days | 74% |
| Emily Noyd | 9/10 | 3175 days | 62% |
| Cayla Stanley | 10/10 | 3175 days | 63% |
| Salvador Jimenez | 10/10 | 3247 days | 59% |
| Philipp Richter | 6/10 | 3314 days | 48% |
| Simon Quass | 10/10 | 3315 days | 55% |
| Sarah Boettcher | 9/10 | 3322 days | 54% |
| Clement Oudjaovok | 8/10 | 3540 days | 43% |
| Katherine Halliday | 9/10 | 3542 days | 43% |
| Daniela Wall | 7/10 | 3542 days | 40% |
| Katherine Britten | 9/10 | 3545 days | 43% |
| Megan | 10/10 | 3546 days | 43% |
| Nina Müller | 9/10 | 3568 days | 42% |
| Maria Schober | 4/10 | 3569 days | 27% |
| Marie Schmid | 10/10 | 3574 days | 42% |
| Charles Aubry | 10/10 | 3575 days | 42% |
| Arvid Hellquist | 9/10 | 3585 days | 41% |
| Celia Nowak | 8/10 | 3586 days | 40% |
| Jiri Blecha | 8/10 | 3587 days | 40% |
| Marie Weber | 9/10 | 3587 days | 41% |
| Michal Kamradek | 7/10 | 3622 days | 37% |
| Dieter Schmees | 9/10 | 3624 days | 39% |
| Barbara | 9/10 | 3626 days | 39% |
| Mathieu Brunel | 10/10 | 3626 days | 39% |
| Thomas and Sonja | 10/10 | 3635 days | 39% |
| Jam Boggomann | 10/10 | 3639 days | 38% |
| Pauline Gibson | 10/10 | 3641 days | 38% |
| Ian Brand | 10/10 | 3643 days | 38% |
| Antoine Vernay | 8/10 | 3648 days | 37% |
| Shona MacDonald | 10/10 | 3884 days | 26% |
| Ane Didriksen | 10/10 | 3884 days | 26% |
| Iris Anette Berger | 10/10 | 3884 days | 26% |
| Claudia de Winter | 7/10 | 3889 days | 24% |
| Cecilia Anderson | 4/10 | 3889 days | 17% |
| Christina Perez | 8/10 | 3893 days | 25% |
| Paula Renton | 8/10 | 3894 days | 25% |
| Maria-Julia Frilaj | 9/10 | 3895 days | 25% |
| Simon Mehlmann | 9/10 | 3895 days | 25% |
| Carolin Siegert | 9/10 | 3895 days | 25% |
| Pavel Jarolimek | 5/10 | 3895 days | 19% |
| Patricia Erni | 8/10 | 3896 days | 25% |
| Robert Erni | 8/10 | 3896 days | 25% |
| Lilli Erni | 8/10 | 3896 days | 25% |
| Erik Nestlez | 8/10 | 3901 days | 24% |
| Wouter Vanmoz | 10/10 | 3902 days | 25% |
| Laure Cops | 9/10 | 3902 days | 24% |
| Annika Marz | 10/10 | 3910 days | 24% |
| Julian Zeissler | 8/10 | 3910 days | 24% |
| Adam | 7/10 | 3910 days | 23% |
| Petra Albrchtoval | 6/10 | 3910 days | 21% |
| Lena Hanhart | 7/10 | 3915 days | 22% |
| Drame Mahmadou | 8/10 | 3915 days | 24% |
| Joanna Mulcahy | 10/10 | 3915 days | 24% |
| Helma Druyken | 9/10 | 3916 days | 24% |
| marcel and conny | 10/10 | 3918 days | 24% |
| Helen | 10/10 | 3918 days | 24% |
| Igor | 7/10 | 3918 days | 22% |
| Ray Bygrave | 9/10 | 3919 days | 24% |
| Maria Camen Santos Lopez | 10/10 | 3919 days | 24% |
| Veeh Barrington | 8/10 | 3919 days | 23% |
| Hirsch Svenja | 10/10 | 3921 days | 24% |
| Mahr Svenja | 7/10 | 3921 days | 22% |
| Johanna Kofler | 6/10 | 3921 days | 20% |
| Kathrin Deichmann | 7/10 | 3923 days | 22% |
| Konrad Ullmann | 8/10 | 3924 days | 23% |
| Lukas Lehmeyer | 8/10 | 3924 days | 23% |
| Mark Hofmann | 9/10 | 3924 days | 23% |
| Louison Laissus | 10/10 | 3927 days | 23% |
| Ennico | 10/10 | 3930 days | 23% |
| Juliane | 7/10 | 3930 days | 22% |
| Hannah | 7/10 | 3930 days | 22% |
| Callum | 6/10 | 3930 days | 20% |
| Barbara | 10/10 | 3930 days | 23% |
| Marinette | 10/10 | 3930 days | 23% |
| Larry Majerus | 10/10 | 3931 days | 23% |
| Jan Majerus | 10/10 | 3931 days | 23% |
| Philip Donachie | 10/10 | 3934 days | 23% |
| Luisa Bach | 10/10 | 3934 days | 23% |
| Karel | 10/10 | 3934 days | 23% |
| Phillip | 8/10 | 3936 days | 23% |
| Libby | 5/10 | 3939 days | 17% |
| Colin Billington | 5/10 | 3940 days | 17% |
| Gassat | 10/10 | 3940 days | 23% |
| Janis Gallois | 8/10 | 3941 days | 22% |
| Andreas Jung | 6/10 | 3942 days | 19% |
| Francisco Pablo Miguel | 8/10 | 3943 days | 22% |
| Constanza Salas | 10/10 | 3951 days | 22% |
| Jesse Flynn | 8/10 | 3953 days | 22% |
| Andrea Hiemer | 10/10 | 3953 days | 22% |
| Bella Danaher | 9/10 | 3955 days | 22% |
| Daniel Danamer | 10/10 | 3955 days | 22% |
| Christina Habranke | 10/10 | 3958 days | 22% |
| Julia Bonisch | 10/10 | 3961 days | 22% |
| Ina Daubenbuechel | 9/10 | 3962 days | 21% |
| Nelle Dutilleur | 8/10 | 3964 days | 21% |
| Johanna Bak | 10/10 | 3965 days | 21% |
| David Esner | 10/10 | 3966 days | 21% |
| Felix | 10/10 | 3966 days | 21% |
| David Brooks | 10/10 | 3966 days | 21% |
| Camille Gagnant | 5/10 | 3967 days | 16% |
| kamil Benes | 6/10 | 3974 days | 18% |
| Johannes Markus | 6/10 | 3975 days | 18% |
| Greg Fischer | 10/10 | 3975 days | 21% |
| Harel Cliad | 10/10 | 3975 days | 21% |
| Danica Vrsljko | 7/10 | 3975 days | 19% |
| Simon Cassie | 9/10 | 3976 days | 21% |
| nimrod yaron | 10/10 | 3976 days | 21% |
| Claire Dann | 7/10 | 3977 days | 19% |
| Carina Huhmann | 8/10 | 3982 days | 20% |
| Anne Schneider | 10/10 | 3982 days | 21% |
| Hennk Hartke | 9/10 | 3983 days | 20% |
| Charles Busnel | 10/10 | 3984 days | 20% |
| Paige Galbraith | 8/10 | 3985 days | 20% |
| Bjorn Van Mulders | 9/10 | 3987 days | 20% |
| Kim Maertens | 8/10 | 3987 days | 20% |
| Eric and Nienke | 10/10 | 4008 days | 19% |
| Elly Kappert | 10/10 | 4038 days | 18% |
| Sylvia Klatt | 10/10 | 4252 days | 7% |
| Supiot Zudovic | 10/10 | 4265 days | 6% |
| Fjord | 9/10 | 4267 days | 6% |
| Sophie Spady | 10/10 | 4269 days | 6% |
| Soizic | 9/10 | 4269 days | 6% |
| Christofer Tonn | 10/10 | 4269 days | 6% |
| Ken Milligan | 8/10 | 4270 days | 5% |
| Sarah Horn | 9/10 | 4271 days | 5% |
| Yu-Ti Chu | 8/10 | 4274 days | 5% |
| Ton Martens | 10/10 | 4274 days | 5% |
| Hendrik Rother | 9/10 | 4274 days | 5% |
| Nora | 8/10 | 4276 days | 5% |
| Katey Justice | 10/10 | 4278 days | 5% |
| Douglas Walker | 8/10 | 4278 days | 5% |
| tim wettack | 10/10 | 4283 days | 5% |
| Marketa | 9/10 | 4283 days | 5% |
| Sabisch Moritz | 9/10 | 4283 days | 5% |
| Stella Thoben | 10/10 | 4285 days | 5% |
| Paul Liecke | 9/10 | 4285 days | 5% |
| Caderet | 10/10 | 4285 days | 5% |
| James Young | 10/10 | 4285 days | 5% |
| Florent Corino | 9/10 | 4287 days | 5% |
| Lea Bulle | 9/10 | 4287 days | 5% |
| Tobi | 5/10 | 4288 days | 3% |
| Ian | 8/10 | 4289 days | 4% |
| Anna Niesl | 10/10 | 4289 days | 5% |
| Janine Kohlgrueler | 9/10 | 4290 days | 4% |
| Arno Leleu | 8/10 | 4292 days | 4% |
| Alessa Ndra | 10/10 | 4293 days | 4% |
| Patrick O'Connell | 10/10 | 4293 days | 4% |
| Francois Marchar | 6/10 | 4293 days | 4% |
| Kristine and William | 5/10 | 4296 days | 3% |
| Veronica and Jordi | 10/10 | 4302 days | 4% |
| Johnny McManmon | 9/10 | 4304 days | 4% |
| Christoph Mueller | 6/10 | 4305 days | 3% |
| Nora and Edward | 8/10 | 4306 days | 4% |
| Christina Rodewald | 8/10 | 4316 days | 3% |
| Nadine and Jan | 8/10 | 4355 days | 1% |
| Henrik Steinruecken | 8/10 | 4355 days | 1% |
| Wertra | 9/10 | 4356 days | 1% |
| Aurelie Morin | 9/10 | 4364 days | 1% |
| Leticia Martin | 10/10 | 4364 days | 1% |
| Martin Thomas | 9/10 | 4365 days | 1% |
| Franz Schueler | 10/10 | 4365 days | 1% |
| F Soppelsa | 1/10 | 4366 days | 0% |
| Dirk | 4/10 | 4371 days | 0% |
| Katharina Pape | 8/10 | 4371 days | 0% |
| Abby Rushmer | 9/10 | 4372 days | 0% |
| Sasha and Sandra Bonavia | 10/10 | 4373 days | 0% |
| Dio | 8/10 | 4375 days | 0% |
| Stephan Olivier | 8/10 | 4377 days | 0% |
| Stephan Olivier | 8/10 | 4377 days | 0% |
| Anna | 9/10 | 4615 days | 26% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.