G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
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Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2592 days | 100% |
| Rebecca Martin | 10/10 | 2637 days | 97% |
| Sophie Ingram | 10/10 | 2773 days | 89% |
| C Flynn | 1/10 | 3032 days | 22% |
| Josh Lesley-Smith | 10/10 | 3053 days | 71% |
| Marc | 9/10 | 3073 days | 69% |
| Emily Noyd | 9/10 | 3310 days | 54% |
| Cayla Stanley | 10/10 | 3310 days | 55% |
| Salvador Jimenez | 10/10 | 3382 days | 50% |
| Philipp Richter | 6/10 | 3449 days | 38% |
| Simon Quass | 10/10 | 3450 days | 46% |
| Sarah Boettcher | 9/10 | 3457 days | 45% |
| Clement Oudjaovok | 8/10 | 3675 days | 31% |
| Katherine Halliday | 9/10 | 3677 days | 31% |
| Daniela Wall | 7/10 | 3677 days | 28% |
| Katherine Britten | 9/10 | 3680 days | 31% |
| Megan | 10/10 | 3681 days | 31% |
| Nina Müller | 9/10 | 3703 days | 29% |
| Maria Schober | 4/10 | 3704 days | 15% |
| Marie Schmid | 10/10 | 3709 days | 29% |
| Charles Aubry | 10/10 | 3710 days | 29% |
| Arvid Hellquist | 9/10 | 3720 days | 28% |
| Celia Nowak | 8/10 | 3721 days | 28% |
| Jiri Blecha | 8/10 | 3722 days | 28% |
| Marie Weber | 9/10 | 3722 days | 28% |
| Michal Kamradek | 7/10 | 3757 days | 24% |
| Dieter Schmees | 9/10 | 3759 days | 26% |
| Barbara | 9/10 | 3761 days | 26% |
| Mathieu Brunel | 10/10 | 3761 days | 26% |
| Thomas and Sonja | 10/10 | 3770 days | 25% |
| Jam Boggomann | 10/10 | 3774 days | 25% |
| Pauline Gibson | 10/10 | 3776 days | 25% |
| Ian Brand | 10/10 | 3778 days | 25% |
| Antoine Vernay | 8/10 | 3783 days | 24% |
| Shona MacDonald | 10/10 | 4019 days | 10% |
| Ane Didriksen | 10/10 | 4019 days | 10% |
| Iris Anette Berger | 10/10 | 4019 days | 10% |
| Claudia de Winter | 7/10 | 4024 days | 8% |
| Cecilia Anderson | 4/10 | 4024 days | 2% |
| Christina Perez | 8/10 | 4028 days | 9% |
| Paula Renton | 8/10 | 4029 days | 9% |
| Maria-Julia Frilaj | 9/10 | 4030 days | 9% |
| Simon Mehlmann | 9/10 | 4030 days | 9% |
| Carolin Siegert | 9/10 | 4030 days | 9% |
| Pavel Jarolimek | 5/10 | 4030 days | 4% |
| Patricia Erni | 8/10 | 4031 days | 9% |
| Robert Erni | 8/10 | 4031 days | 9% |
| Lilli Erni | 8/10 | 4031 days | 9% |
| Erik Nestlez | 8/10 | 4036 days | 8% |
| Wouter Vanmoz | 10/10 | 4037 days | 9% |
| Laure Cops | 9/10 | 4037 days | 8% |
| Annika Marz | 10/10 | 4045 days | 8% |
| Julian Zeissler | 8/10 | 4045 days | 8% |
| Adam | 7/10 | 4045 days | 7% |
| Petra Albrchtoval | 6/10 | 4045 days | 5% |
| Lena Hanhart | 7/10 | 4050 days | 6% |
| Drame Mahmadou | 8/10 | 4050 days | 7% |
| Joanna Mulcahy | 10/10 | 4050 days | 8% |
| Helma Druyken | 9/10 | 4051 days | 8% |
| marcel and conny | 10/10 | 4053 days | 8% |
| Helen | 10/10 | 4053 days | 8% |
| Igor | 7/10 | 4053 days | 6% |
| Ray Bygrave | 9/10 | 4054 days | 7% |
| Maria Camen Santos Lopez | 10/10 | 4054 days | 8% |
| Veeh Barrington | 8/10 | 4054 days | 7% |
| Hirsch Svenja | 10/10 | 4056 days | 7% |
| Mahr Svenja | 7/10 | 4056 days | 6% |
| Johanna Kofler | 6/10 | 4056 days | 5% |
| Kathrin Deichmann | 7/10 | 4058 days | 6% |
| Konrad Ullmann | 8/10 | 4059 days | 7% |
| Lukas Lehmeyer | 8/10 | 4059 days | 7% |
| Mark Hofmann | 9/10 | 4059 days | 7% |
| Louison Laissus | 10/10 | 4062 days | 7% |
| Ennico | 10/10 | 4065 days | 7% |
| Juliane | 7/10 | 4065 days | 5% |
| Hannah | 7/10 | 4065 days | 5% |
| Callum | 6/10 | 4065 days | 4% |
| Barbara | 10/10 | 4065 days | 7% |
| Marinette | 10/10 | 4065 days | 7% |
| Larry Majerus | 10/10 | 4066 days | 7% |
| Jan Majerus | 10/10 | 4066 days | 7% |
| Philip Donachie | 10/10 | 4069 days | 7% |
| Luisa Bach | 10/10 | 4069 days | 7% |
| Karel | 10/10 | 4069 days | 7% |
| Phillip | 8/10 | 4071 days | 6% |
| Libby | 5/10 | 4074 days | 2% |
| Colin Billington | 5/10 | 4075 days | 2% |
| Gassat | 10/10 | 4075 days | 6% |
| Janis Gallois | 8/10 | 4076 days | 6% |
| Andreas Jung | 6/10 | 4077 days | 3% |
| Francisco Pablo Miguel | 8/10 | 4078 days | 6% |
| Constanza Salas | 10/10 | 4086 days | 6% |
| Jesse Flynn | 8/10 | 4088 days | 5% |
| Andrea Hiemer | 10/10 | 4088 days | 5% |
| Bella Danaher | 9/10 | 4090 days | 5% |
| Daniel Danamer | 10/10 | 4090 days | 5% |
| Christina Habranke | 10/10 | 4093 days | 5% |
| Julia Bonisch | 10/10 | 4096 days | 5% |
| Ina Daubenbuechel | 9/10 | 4097 days | 5% |
| Nelle Dutilleur | 8/10 | 4099 days | 4% |
| Johanna Bak | 10/10 | 4100 days | 5% |
| David Esner | 10/10 | 4101 days | 5% |
| Felix | 10/10 | 4101 days | 5% |
| David Brooks | 10/10 | 4101 days | 5% |
| Camille Gagnant | 5/10 | 4102 days | 0% |
| kamil Benes | 6/10 | 4109 days | 2% |
| Johannes Markus | 6/10 | 4110 days | 2% |
| Greg Fischer | 10/10 | 4110 days | 4% |
| Harel Cliad | 10/10 | 4110 days | 4% |
| Danica Vrsljko | 7/10 | 4110 days | 3% |
| Simon Cassie | 9/10 | 4111 days | 4% |
| nimrod yaron | 10/10 | 4111 days | 4% |
| Claire Dann | 7/10 | 4112 days | 3% |
| Carina Huhmann | 8/10 | 4117 days | 3% |
| Anne Schneider | 10/10 | 4117 days | 4% |
| Hennk Hartke | 9/10 | 4118 days | 3% |
| Charles Busnel | 10/10 | 4119 days | 3% |
| Paige Galbraith | 8/10 | 4120 days | 3% |
| Bjorn Van Mulders | 9/10 | 4122 days | 3% |
| Kim Maertens | 8/10 | 4122 days | 3% |
| Eric and Nienke | 10/10 | 4143 days | 2% |
| Elly Kappert | 10/10 | 4173 days | 0% |
| Sylvia Klatt | 10/10 | 4387 days | 19% |
| Supiot Zudovic | 10/10 | 4400 days | 19% |
| Fjord | 9/10 | 4402 days | 19% |
| Sophie Spady | 10/10 | 4404 days | 19% |
| Soizic | 9/10 | 4404 days | 19% |
| Christofer Tonn | 10/10 | 4404 days | 19% |
| Ken Milligan | 8/10 | 4405 days | 19% |
| Sarah Horn | 9/10 | 4406 days | 19% |
| Yu-Ti Chu | 8/10 | 4409 days | 19% |
| Ton Martens | 10/10 | 4409 days | 19% |
| Hendrik Rother | 9/10 | 4409 days | 19% |
| Nora | 8/10 | 4411 days | 19% |
| Katey Justice | 10/10 | 4413 days | 19% |
| Douglas Walker | 8/10 | 4413 days | 19% |
| tim wettack | 10/10 | 4418 days | 19% |
| Marketa | 9/10 | 4418 days | 19% |
| Sabisch Moritz | 9/10 | 4418 days | 19% |
| Stella Thoben | 10/10 | 4420 days | 19% |
| Paul Liecke | 9/10 | 4420 days | 19% |
| Caderet | 10/10 | 4420 days | 19% |
| James Young | 10/10 | 4420 days | 19% |
| Florent Corino | 9/10 | 4422 days | 19% |
| Lea Bulle | 9/10 | 4422 days | 19% |
| Tobi | 5/10 | 4423 days | 12% |
| Ian | 8/10 | 4424 days | 19% |
| Anna Niesl | 10/10 | 4424 days | 19% |
| Janine Kohlgrueler | 9/10 | 4425 days | 19% |
| Arno Leleu | 8/10 | 4427 days | 19% |
| Alessa Ndra | 10/10 | 4428 days | 19% |
| Patrick O'Connell | 10/10 | 4428 days | 19% |
| Francois Marchar | 6/10 | 4428 days | 15% |
| Kristine and William | 5/10 | 4431 days | 12% |
| Veronica and Jordi | 10/10 | 4437 days | 19% |
| Johnny McManmon | 9/10 | 4439 days | 19% |
| Christoph Mueller | 6/10 | 4440 days | 15% |
| Nora and Edward | 8/10 | 4441 days | 19% |
| Christina Rodewald | 8/10 | 4451 days | 19% |
| Nadine and Jan | 8/10 | 4490 days | 19% |
| Henrik Steinruecken | 8/10 | 4490 days | 19% |
| Wertra | 9/10 | 4491 days | 19% |
| Aurelie Morin | 9/10 | 4499 days | 19% |
| Leticia Martin | 10/10 | 4499 days | 19% |
| Martin Thomas | 9/10 | 4500 days | 19% |
| Franz Schueler | 10/10 | 4500 days | 19% |
| F Soppelsa | 1/10 | 4501 days | 0% |
| Dirk | 4/10 | 4506 days | 8% |
| Katharina Pape | 8/10 | 4506 days | 19% |
| Abby Rushmer | 9/10 | 4507 days | 19% |
| Sasha and Sandra Bonavia | 10/10 | 4508 days | 19% |
| Dio | 8/10 | 4510 days | 19% |
| Stephan Olivier | 8/10 | 4512 days | 19% |
| Stephan Olivier | 8/10 | 4512 days | 19% |
| Anna | 9/10 | 4750 days | 19% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.