G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.47%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2838 days | 100% |
| Rebecca Martin | 10/10 | 2883 days | 97% |
| Sophie Ingram | 10/10 | 3019 days | 88% |
| C Flynn | 1/10 | 3278 days | 28% |
| Josh Lesley-Smith | 10/10 | 3299 days | 70% |
| Marc | 9/10 | 3319 days | 68% |
| Emily Noyd | 9/10 | 3556 days | 53% |
| Cayla Stanley | 10/10 | 3556 days | 53% |
| Salvador Jimenez | 10/10 | 3628 days | 48% |
| Philipp Richter | 6/10 | 3695 days | 38% |
| Simon Quass | 10/10 | 3696 days | 44% |
| Sarah Boettcher | 9/10 | 3703 days | 43% |
| Clement Oudjaovok | 8/10 | 3921 days | 29% |
| Katherine Halliday | 9/10 | 3923 days | 29% |
| Daniela Wall | 7/10 | 3923 days | 27% |
| Katherine Britten | 9/10 | 3926 days | 29% |
| Megan | 10/10 | 3927 days | 29% |
| Nina Müller | 9/10 | 3949 days | 27% |
| Maria Schober | 4/10 | 3950 days | 18% |
| Marie Schmid | 10/10 | 3955 days | 27% |
| Charles Aubry | 10/10 | 3956 days | 27% |
| Arvid Hellquist | 9/10 | 3966 days | 26% |
| Celia Nowak | 8/10 | 3967 days | 26% |
| Jiri Blecha | 8/10 | 3968 days | 26% |
| Marie Weber | 9/10 | 3968 days | 26% |
| Michal Kamradek | 7/10 | 4003 days | 22% |
| Dieter Schmees | 9/10 | 4005 days | 23% |
| Barbara | 9/10 | 4007 days | 23% |
| Mathieu Brunel | 10/10 | 4007 days | 24% |
| Thomas and Sonja | 10/10 | 4016 days | 23% |
| Jam Boggomann | 10/10 | 4020 days | 23% |
| Pauline Gibson | 10/10 | 4022 days | 23% |
| Ian Brand | 10/10 | 4024 days | 22% |
| Antoine Vernay | 8/10 | 4029 days | 22% |
| Shona MacDonald | 10/10 | 4265 days | 7% |
| Ane Didriksen | 10/10 | 4265 days | 7% |
| Iris Anette Berger | 10/10 | 4265 days | 7% |
| Claudia de Winter | 7/10 | 4270 days | 6% |
| Cecilia Anderson | 4/10 | 4270 days | 4% |
| Christina Perez | 8/10 | 4274 days | 6% |
| Paula Renton | 8/10 | 4275 days | 6% |
| Maria-Julia Frilaj | 9/10 | 4276 days | 6% |
| Simon Mehlmann | 9/10 | 4276 days | 6% |
| Carolin Siegert | 9/10 | 4276 days | 6% |
| Pavel Jarolimek | 5/10 | 4276 days | 4% |
| Patricia Erni | 8/10 | 4277 days | 6% |
| Robert Erni | 8/10 | 4277 days | 6% |
| Lilli Erni | 8/10 | 4277 days | 6% |
| Erik Nestlez | 8/10 | 4282 days | 6% |
| Wouter Vanmoz | 10/10 | 4283 days | 6% |
| Laure Cops | 9/10 | 4283 days | 6% |
| Annika Marz | 10/10 | 4291 days | 5% |
| Julian Zeissler | 8/10 | 4291 days | 5% |
| Adam | 7/10 | 4291 days | 5% |
| Petra Albrchtoval | 6/10 | 4291 days | 4% |
| Lena Hanhart | 7/10 | 4296 days | 4% |
| Drame Mahmadou | 8/10 | 4296 days | 5% |
| Joanna Mulcahy | 10/10 | 4296 days | 5% |
| Helma Druyken | 9/10 | 4297 days | 5% |
| marcel and conny | 10/10 | 4299 days | 5% |
| Helen | 10/10 | 4299 days | 5% |
| Igor | 7/10 | 4299 days | 4% |
| Ray Bygrave | 9/10 | 4300 days | 4% |
| Maria Camen Santos Lopez | 10/10 | 4300 days | 4% |
| Veeh Barrington | 8/10 | 4300 days | 4% |
| Hirsch Svenja | 10/10 | 4302 days | 4% |
| Mahr Svenja | 7/10 | 4302 days | 4% |
| Johanna Kofler | 6/10 | 4302 days | 4% |
| Kathrin Deichmann | 7/10 | 4304 days | 4% |
| Konrad Ullmann | 8/10 | 4305 days | 4% |
| Lukas Lehmeyer | 8/10 | 4305 days | 4% |
| Mark Hofmann | 9/10 | 4305 days | 4% |
| Louison Laissus | 10/10 | 4308 days | 4% |
| Ennico | 10/10 | 4311 days | 4% |
| Juliane | 7/10 | 4311 days | 3% |
| Hannah | 7/10 | 4311 days | 3% |
| Callum | 6/10 | 4311 days | 3% |
| Barbara | 10/10 | 4311 days | 4% |
| Marinette | 10/10 | 4311 days | 4% |
| Larry Majerus | 10/10 | 4312 days | 4% |
| Jan Majerus | 10/10 | 4312 days | 4% |
| Philip Donachie | 10/10 | 4315 days | 3% |
| Luisa Bach | 10/10 | 4315 days | 3% |
| Karel | 10/10 | 4315 days | 3% |
| Phillip | 8/10 | 4317 days | 3% |
| Libby | 5/10 | 4320 days | 2% |
| Colin Billington | 5/10 | 4321 days | 2% |
| Gassat | 10/10 | 4321 days | 3% |
| Janis Gallois | 8/10 | 4322 days | 3% |
| Andreas Jung | 6/10 | 4323 days | 2% |
| Francisco Pablo Miguel | 8/10 | 4324 days | 3% |
| Constanza Salas | 10/10 | 4332 days | 2% |
| Jesse Flynn | 8/10 | 4334 days | 2% |
| Andrea Hiemer | 10/10 | 4334 days | 2% |
| Bella Danaher | 9/10 | 4336 days | 2% |
| Daniel Danamer | 10/10 | 4336 days | 2% |
| Christina Habranke | 10/10 | 4339 days | 2% |
| Julia Bonisch | 10/10 | 4342 days | 2% |
| Ina Daubenbuechel | 9/10 | 4343 days | 2% |
| Nelle Dutilleur | 8/10 | 4345 days | 1% |
| Johanna Bak | 10/10 | 4346 days | 1% |
| David Esner | 10/10 | 4347 days | 1% |
| Felix | 10/10 | 4347 days | 1% |
| David Brooks | 10/10 | 4347 days | 1% |
| Camille Gagnant | 5/10 | 4348 days | 1% |
| kamil Benes | 6/10 | 4355 days | 1% |
| Johannes Markus | 6/10 | 4356 days | 1% |
| Greg Fischer | 10/10 | 4356 days | 1% |
| Harel Cliad | 10/10 | 4356 days | 1% |
| Danica Vrsljko | 7/10 | 4356 days | 1% |
| Simon Cassie | 9/10 | 4357 days | 1% |
| nimrod yaron | 10/10 | 4357 days | 1% |
| Claire Dann | 7/10 | 4358 days | 1% |
| Carina Huhmann | 8/10 | 4363 days | 0% |
| Anne Schneider | 10/10 | 4363 days | 0% |
| Hennk Hartke | 9/10 | 4364 days | 0% |
| Charles Busnel | 10/10 | 4365 days | 0% |
| Paige Galbraith | 8/10 | 4366 days | 0% |
| Bjorn Van Mulders | 9/10 | 4368 days | 0% |
| Kim Maertens | 8/10 | 4368 days | 0% |
| Eric and Nienke | 10/10 | 4389 days | 33% |
| Elly Kappert | 10/10 | 4419 days | 33% |
| Sylvia Klatt | 10/10 | 4633 days | 33% |
| Supiot Zudovic | 10/10 | 4646 days | 33% |
| Fjord | 9/10 | 4648 days | 32% |
| Sophie Spady | 10/10 | 4650 days | 33% |
| Soizic | 9/10 | 4650 days | 32% |
| Christofer Tonn | 10/10 | 4650 days | 33% |
| Ken Milligan | 8/10 | 4651 days | 32% |
| Sarah Horn | 9/10 | 4652 days | 32% |
| Yu-Ti Chu | 8/10 | 4655 days | 32% |
| Ton Martens | 10/10 | 4655 days | 33% |
| Hendrik Rother | 9/10 | 4655 days | 32% |
| Nora | 8/10 | 4657 days | 32% |
| Katey Justice | 10/10 | 4659 days | 33% |
| Douglas Walker | 8/10 | 4659 days | 32% |
| tim wettack | 10/10 | 4664 days | 33% |
| Marketa | 9/10 | 4664 days | 32% |
| Sabisch Moritz | 9/10 | 4664 days | 32% |
| Stella Thoben | 10/10 | 4666 days | 33% |
| Paul Liecke | 9/10 | 4666 days | 32% |
| Caderet | 10/10 | 4666 days | 33% |
| James Young | 10/10 | 4666 days | 33% |
| Florent Corino | 9/10 | 4668 days | 32% |
| Lea Bulle | 9/10 | 4668 days | 32% |
| Tobi | 5/10 | 4669 days | 25% |
| Ian | 8/10 | 4670 days | 32% |
| Anna Niesl | 10/10 | 4670 days | 33% |
| Janine Kohlgrueler | 9/10 | 4671 days | 32% |
| Arno Leleu | 8/10 | 4673 days | 32% |
| Alessa Ndra | 10/10 | 4674 days | 33% |
| Patrick O'Connell | 10/10 | 4674 days | 33% |
| Francois Marchar | 6/10 | 4674 days | 28% |
| Kristine and William | 5/10 | 4677 days | 25% |
| Veronica and Jordi | 10/10 | 4683 days | 33% |
| Johnny McManmon | 9/10 | 4685 days | 32% |
| Christoph Mueller | 6/10 | 4686 days | 28% |
| Nora and Edward | 8/10 | 4687 days | 32% |
| Christina Rodewald | 8/10 | 4697 days | 32% |
| Nadine and Jan | 8/10 | 4736 days | 32% |
| Henrik Steinruecken | 8/10 | 4736 days | 32% |
| Wertra | 9/10 | 4737 days | 32% |
| Aurelie Morin | 9/10 | 4745 days | 32% |
| Leticia Martin | 10/10 | 4745 days | 33% |
| Martin Thomas | 9/10 | 4746 days | 32% |
| Franz Schueler | 10/10 | 4746 days | 33% |
| F Soppelsa | 1/10 | 4747 days | 13% |
| Dirk | 4/10 | 4752 days | 21% |
| Katharina Pape | 8/10 | 4752 days | 32% |
| Abby Rushmer | 9/10 | 4753 days | 32% |
| Sasha and Sandra Bonavia | 10/10 | 4754 days | 33% |
| Dio | 8/10 | 4756 days | 32% |
| Stephan Olivier | 8/10 | 4758 days | 32% |
| Stephan Olivier | 8/10 | 4758 days | 32% |
| Anna | 9/10 | 4996 days | 32% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.22% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.