Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.91%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2421 days | 100% |
| Rebecca Martin | 10/10 | 2466 days | 98% |
| Sophie Ingram | 10/10 | 2602 days | 91% |
| C Flynn | 1/10 | 2861 days | 31% |
| Josh Lesley-Smith | 10/10 | 2882 days | 76% |
| Marc | 9/10 | 2902 days | 74% |
| Emily Noyd | 9/10 | 3139 days | 62% |
| Cayla Stanley | 10/10 | 3139 days | 63% |
| Salvador Jimenez | 10/10 | 3211 days | 59% |
| Philipp Richter | 6/10 | 3278 days | 48% |
| Simon Quass | 10/10 | 3279 days | 56% |
| Sarah Boettcher | 9/10 | 3286 days | 55% |
| Clement Oudjaovok | 8/10 | 3504 days | 43% |
| Katherine Halliday | 9/10 | 3506 days | 44% |
| Daniela Wall | 7/10 | 3506 days | 41% |
| Katherine Britten | 9/10 | 3509 days | 43% |
| Megan | 10/10 | 3510 days | 44% |
| Nina Müller | 9/10 | 3532 days | 42% |
| Maria Schober | 4/10 | 3533 days | 28% |
| Marie Schmid | 10/10 | 3538 days | 42% |
| Charles Aubry | 10/10 | 3539 days | 42% |
| Arvid Hellquist | 9/10 | 3549 days | 41% |
| Celia Nowak | 8/10 | 3550 days | 41% |
| Jiri Blecha | 8/10 | 3551 days | 41% |
| Marie Weber | 9/10 | 3551 days | 41% |
| Michal Kamradek | 7/10 | 3586 days | 37% |
| Dieter Schmees | 9/10 | 3588 days | 39% |
| Barbara | 9/10 | 3590 days | 39% |
| Mathieu Brunel | 10/10 | 3590 days | 40% |
| Thomas and Sonja | 10/10 | 3599 days | 39% |
| Jam Boggomann | 10/10 | 3603 days | 39% |
| Pauline Gibson | 10/10 | 3605 days | 39% |
| Ian Brand | 10/10 | 3607 days | 39% |
| Antoine Vernay | 8/10 | 3612 days | 38% |
| Shona MacDonald | 10/10 | 3848 days | 26% |
| Ane Didriksen | 10/10 | 3848 days | 26% |
| Iris Anette Berger | 10/10 | 3848 days | 26% |
| Claudia de Winter | 7/10 | 3853 days | 24% |
| Cecilia Anderson | 4/10 | 3853 days | 17% |
| Christina Perez | 8/10 | 3857 days | 25% |
| Paula Renton | 8/10 | 3858 days | 25% |
| Maria-Julia Frilaj | 9/10 | 3859 days | 26% |
| Simon Mehlmann | 9/10 | 3859 days | 26% |
| Carolin Siegert | 9/10 | 3859 days | 26% |
| Pavel Jarolimek | 5/10 | 3859 days | 19% |
| Patricia Erni | 8/10 | 3860 days | 25% |
| Robert Erni | 8/10 | 3860 days | 25% |
| Lilli Erni | 8/10 | 3860 days | 25% |
| Erik Nestlez | 8/10 | 3865 days | 25% |
| Wouter Vanmoz | 10/10 | 3866 days | 25% |
| Laure Cops | 9/10 | 3866 days | 25% |
| Annika Marz | 10/10 | 3874 days | 25% |
| Julian Zeissler | 8/10 | 3874 days | 25% |
| Adam | 7/10 | 3874 days | 23% |
| Petra Albrchtoval | 6/10 | 3874 days | 21% |
| Lena Hanhart | 7/10 | 3879 days | 23% |
| Drame Mahmadou | 8/10 | 3879 days | 24% |
| Joanna Mulcahy | 10/10 | 3879 days | 25% |
| Helma Druyken | 9/10 | 3880 days | 24% |
| marcel and conny | 10/10 | 3882 days | 25% |
| Helen | 10/10 | 3882 days | 25% |
| Igor | 7/10 | 3882 days | 23% |
| Ray Bygrave | 9/10 | 3883 days | 24% |
| Maria Camen Santos Lopez | 10/10 | 3883 days | 25% |
| Veeh Barrington | 8/10 | 3883 days | 24% |
| Hirsch Svenja | 10/10 | 3885 days | 24% |
| Mahr Svenja | 7/10 | 3885 days | 23% |
| Johanna Kofler | 6/10 | 3885 days | 21% |
| Kathrin Deichmann | 7/10 | 3887 days | 23% |
| Konrad Ullmann | 8/10 | 3888 days | 24% |
| Lukas Lehmeyer | 8/10 | 3888 days | 24% |
| Mark Hofmann | 9/10 | 3888 days | 24% |
| Louison Laissus | 10/10 | 3891 days | 24% |
| Ennico | 10/10 | 3894 days | 24% |
| Juliane | 7/10 | 3894 days | 22% |
| Hannah | 7/10 | 3894 days | 22% |
| Callum | 6/10 | 3894 days | 21% |
| Barbara | 10/10 | 3894 days | 24% |
| Marinette | 10/10 | 3894 days | 24% |
| Larry Majerus | 10/10 | 3895 days | 24% |
| Jan Majerus | 10/10 | 3895 days | 24% |
| Philip Donachie | 10/10 | 3898 days | 24% |
| Luisa Bach | 10/10 | 3898 days | 24% |
| Karel | 10/10 | 3898 days | 24% |
| Phillip | 8/10 | 3900 days | 23% |
| Libby | 5/10 | 3903 days | 18% |
| Colin Billington | 5/10 | 3904 days | 18% |
| Gassat | 10/10 | 3904 days | 24% |
| Janis Gallois | 8/10 | 3905 days | 23% |
| Andreas Jung | 6/10 | 3906 days | 20% |
| Francisco Pablo Miguel | 8/10 | 3907 days | 23% |
| Constanza Salas | 10/10 | 3915 days | 23% |
| Jesse Flynn | 8/10 | 3917 days | 22% |
| Andrea Hiemer | 10/10 | 3917 days | 23% |
| Bella Danaher | 9/10 | 3919 days | 22% |
| Daniel Danamer | 10/10 | 3919 days | 23% |
| Christina Habranke | 10/10 | 3922 days | 23% |
| Julia Bonisch | 10/10 | 3925 days | 22% |
| Ina Daubenbuechel | 9/10 | 3926 days | 22% |
| Nelle Dutilleur | 8/10 | 3928 days | 22% |
| Johanna Bak | 10/10 | 3929 days | 22% |
| David Esner | 10/10 | 3930 days | 22% |
| Felix | 10/10 | 3930 days | 22% |
| David Brooks | 10/10 | 3930 days | 22% |
| Camille Gagnant | 5/10 | 3931 days | 17% |
| kamil Benes | 6/10 | 3938 days | 19% |
| Johannes Markus | 6/10 | 3939 days | 19% |
| Greg Fischer | 10/10 | 3939 days | 22% |
| Harel Cliad | 10/10 | 3939 days | 22% |
| Danica Vrsljko | 7/10 | 3939 days | 20% |
| Simon Cassie | 9/10 | 3940 days | 21% |
| nimrod yaron | 10/10 | 3940 days | 22% |
| Claire Dann | 7/10 | 3941 days | 20% |
| Carina Huhmann | 8/10 | 3946 days | 21% |
| Anne Schneider | 10/10 | 3946 days | 21% |
| Hennk Hartke | 9/10 | 3947 days | 21% |
| Charles Busnel | 10/10 | 3948 days | 21% |
| Paige Galbraith | 8/10 | 3949 days | 21% |
| Bjorn Van Mulders | 9/10 | 3951 days | 21% |
| Kim Maertens | 8/10 | 3951 days | 21% |
| Eric and Nienke | 10/10 | 3972 days | 20% |
| Elly Kappert | 10/10 | 4002 days | 18% |
| Sylvia Klatt | 10/10 | 4216 days | 7% |
| Supiot Zudovic | 10/10 | 4229 days | 7% |
| Fjord | 9/10 | 4231 days | 7% |
| Sophie Spady | 10/10 | 4233 days | 7% |
| Soizic | 9/10 | 4233 days | 6% |
| Christofer Tonn | 10/10 | 4233 days | 7% |
| Ken Milligan | 8/10 | 4234 days | 6% |
| Sarah Horn | 9/10 | 4235 days | 6% |
| Yu-Ti Chu | 8/10 | 4238 days | 6% |
| Ton Martens | 10/10 | 4238 days | 6% |
| Hendrik Rother | 9/10 | 4238 days | 6% |
| Nora | 8/10 | 4240 days | 6% |
| Katey Justice | 10/10 | 4242 days | 6% |
| Douglas Walker | 8/10 | 4242 days | 6% |
| tim wettack | 10/10 | 4247 days | 6% |
| Marketa | 9/10 | 4247 days | 6% |
| Sabisch Moritz | 9/10 | 4247 days | 6% |
| Stella Thoben | 10/10 | 4249 days | 6% |
| Paul Liecke | 9/10 | 4249 days | 6% |
| Caderet | 10/10 | 4249 days | 6% |
| James Young | 10/10 | 4249 days | 6% |
| Florent Corino | 9/10 | 4251 days | 6% |
| Lea Bulle | 9/10 | 4251 days | 6% |
| Tobi | 5/10 | 4252 days | 4% |
| Ian | 8/10 | 4253 days | 5% |
| Anna Niesl | 10/10 | 4253 days | 6% |
| Janine Kohlgrueler | 9/10 | 4254 days | 5% |
| Arno Leleu | 8/10 | 4256 days | 5% |
| Alessa Ndra | 10/10 | 4257 days | 5% |
| Patrick O'Connell | 10/10 | 4257 days | 5% |
| Francois Marchar | 6/10 | 4257 days | 4% |
| Kristine and William | 5/10 | 4260 days | 4% |
| Veronica and Jordi | 10/10 | 4266 days | 5% |
| Johnny McManmon | 9/10 | 4268 days | 5% |
| Christoph Mueller | 6/10 | 4269 days | 4% |
| Nora and Edward | 8/10 | 4270 days | 5% |
| Christina Rodewald | 8/10 | 4280 days | 4% |
| Nadine and Jan | 8/10 | 4319 days | 2% |
| Henrik Steinruecken | 8/10 | 4319 days | 2% |
| Wertra | 9/10 | 4320 days | 2% |
| Aurelie Morin | 9/10 | 4328 days | 2% |
| Leticia Martin | 10/10 | 4328 days | 2% |
| Martin Thomas | 9/10 | 4329 days | 2% |
| Franz Schueler | 10/10 | 4329 days | 2% |
| F Soppelsa | 1/10 | 4330 days | 0% |
| Dirk | 4/10 | 4335 days | 0% |
| Katharina Pape | 8/10 | 4335 days | 1% |
| Abby Rushmer | 9/10 | 4336 days | 1% |
| Sasha and Sandra Bonavia | 10/10 | 4337 days | 1% |
| Dio | 8/10 | 4339 days | 1% |
| Stephan Olivier | 8/10 | 4341 days | 1% |
| Stephan Olivier | 8/10 | 4341 days | 1% |
| Anna | 9/10 | 4579 days | 25% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.31% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.