Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.54%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2528 days | 100% |
| Rebecca Martin | 10/10 | 2573 days | 98% |
| Sophie Ingram | 10/10 | 2708 days | 90% |
| C Flynn | 1/10 | 2968 days | 31% |
| Josh Lesley-Smith | 10/10 | 2989 days | 75% |
| Marc | 9/10 | 3009 days | 73% |
| Emily Noyd | 9/10 | 3246 days | 61% |
| Cayla Stanley | 10/10 | 3246 days | 61% |
| Salvador Jimenez | 10/10 | 3317 days | 57% |
| Philipp Richter | 6/10 | 3385 days | 46% |
| Simon Quass | 10/10 | 3386 days | 54% |
| Sarah Boettcher | 9/10 | 3393 days | 53% |
| Clement Oudjaovok | 8/10 | 3611 days | 41% |
| Katherine Halliday | 9/10 | 3613 days | 41% |
| Daniela Wall | 7/10 | 3613 days | 38% |
| Katherine Britten | 9/10 | 3616 days | 41% |
| Megan | 10/10 | 3617 days | 41% |
| Nina Müller | 9/10 | 3639 days | 40% |
| Maria Schober | 4/10 | 3640 days | 26% |
| Marie Schmid | 10/10 | 3645 days | 40% |
| Charles Aubry | 10/10 | 3646 days | 40% |
| Arvid Hellquist | 9/10 | 3656 days | 39% |
| Celia Nowak | 8/10 | 3657 days | 38% |
| Jiri Blecha | 8/10 | 3658 days | 38% |
| Marie Weber | 9/10 | 3658 days | 39% |
| Michal Kamradek | 7/10 | 3693 days | 34% |
| Dieter Schmees | 9/10 | 3695 days | 37% |
| Barbara | 9/10 | 3697 days | 36% |
| Mathieu Brunel | 10/10 | 3697 days | 37% |
| Thomas and Sonja | 10/10 | 3706 days | 36% |
| Jam Boggomann | 10/10 | 3710 days | 36% |
| Pauline Gibson | 10/10 | 3712 days | 36% |
| Ian Brand | 10/10 | 3713 days | 36% |
| Antoine Vernay | 8/10 | 3719 days | 35% |
| Shona MacDonald | 10/10 | 3955 days | 23% |
| Ane Didriksen | 10/10 | 3955 days | 23% |
| Iris Anette Berger | 10/10 | 3955 days | 23% |
| Claudia de Winter | 7/10 | 3960 days | 21% |
| Cecilia Anderson | 4/10 | 3960 days | 15% |
| Christina Perez | 8/10 | 3964 days | 22% |
| Paula Renton | 8/10 | 3965 days | 22% |
| Maria-Julia Frilaj | 9/10 | 3966 days | 22% |
| Simon Mehlmann | 9/10 | 3966 days | 22% |
| Carolin Siegert | 9/10 | 3966 days | 22% |
| Pavel Jarolimek | 5/10 | 3966 days | 17% |
| Patricia Erni | 8/10 | 3967 days | 22% |
| Robert Erni | 8/10 | 3967 days | 22% |
| Lilli Erni | 8/10 | 3967 days | 22% |
| Erik Nestlez | 8/10 | 3972 days | 21% |
| Wouter Vanmoz | 10/10 | 3973 days | 22% |
| Laure Cops | 9/10 | 3973 days | 22% |
| Annika Marz | 10/10 | 3981 days | 21% |
| Julian Zeissler | 8/10 | 3981 days | 21% |
| Adam | 7/10 | 3981 days | 20% |
| Petra Albrchtoval | 6/10 | 3981 days | 18% |
| Lena Hanhart | 7/10 | 3986 days | 20% |
| Drame Mahmadou | 8/10 | 3986 days | 21% |
| Joanna Mulcahy | 10/10 | 3986 days | 21% |
| Helma Druyken | 9/10 | 3987 days | 21% |
| marcel and conny | 10/10 | 3989 days | 21% |
| Helen | 10/10 | 3989 days | 21% |
| Igor | 7/10 | 3989 days | 20% |
| Ray Bygrave | 9/10 | 3990 days | 21% |
| Maria Camen Santos Lopez | 10/10 | 3990 days | 21% |
| Veeh Barrington | 8/10 | 3990 days | 21% |
| Hirsch Svenja | 10/10 | 3992 days | 21% |
| Mahr Svenja | 7/10 | 3992 days | 19% |
| Johanna Kofler | 6/10 | 3992 days | 18% |
| Kathrin Deichmann | 7/10 | 3994 days | 19% |
| Konrad Ullmann | 8/10 | 3995 days | 20% |
| Lukas Lehmeyer | 8/10 | 3995 days | 20% |
| Mark Hofmann | 9/10 | 3995 days | 20% |
| Louison Laissus | 10/10 | 3998 days | 21% |
| Ennico | 10/10 | 4001 days | 20% |
| Juliane | 7/10 | 4001 days | 19% |
| Hannah | 7/10 | 4001 days | 19% |
| Callum | 6/10 | 4001 days | 17% |
| Barbara | 10/10 | 4001 days | 20% |
| Marinette | 10/10 | 4001 days | 20% |
| Larry Majerus | 10/10 | 4002 days | 20% |
| Jan Majerus | 10/10 | 4002 days | 20% |
| Philip Donachie | 10/10 | 4005 days | 20% |
| Luisa Bach | 10/10 | 4005 days | 20% |
| Karel | 10/10 | 4005 days | 20% |
| Phillip | 8/10 | 4007 days | 20% |
| Libby | 5/10 | 4010 days | 15% |
| Colin Billington | 5/10 | 4011 days | 15% |
| Gassat | 10/10 | 4011 days | 20% |
| Janis Gallois | 8/10 | 4012 days | 19% |
| Andreas Jung | 6/10 | 4013 days | 17% |
| Francisco Pablo Miguel | 8/10 | 4014 days | 19% |
| Constanza Salas | 10/10 | 4022 days | 19% |
| Jesse Flynn | 8/10 | 4024 days | 19% |
| Andrea Hiemer | 10/10 | 4024 days | 19% |
| Bella Danaher | 9/10 | 4026 days | 19% |
| Daniel Danamer | 10/10 | 4026 days | 19% |
| Christina Habranke | 10/10 | 4029 days | 19% |
| Julia Bonisch | 10/10 | 4032 days | 19% |
| Ina Daubenbuechel | 9/10 | 4033 days | 18% |
| Nelle Dutilleur | 8/10 | 4035 days | 18% |
| Johanna Bak | 10/10 | 4036 days | 18% |
| David Esner | 10/10 | 4037 days | 18% |
| Felix | 10/10 | 4037 days | 18% |
| David Brooks | 10/10 | 4037 days | 18% |
| Camille Gagnant | 5/10 | 4038 days | 14% |
| kamil Benes | 6/10 | 4045 days | 15% |
| Johannes Markus | 6/10 | 4046 days | 15% |
| Greg Fischer | 10/10 | 4046 days | 18% |
| Harel Cliad | 10/10 | 4046 days | 18% |
| Danica Vrsljko | 7/10 | 4046 days | 17% |
| Simon Cassie | 9/10 | 4047 days | 18% |
| nimrod yaron | 10/10 | 4047 days | 18% |
| Claire Dann | 7/10 | 4048 days | 17% |
| Carina Huhmann | 8/10 | 4053 days | 17% |
| Anne Schneider | 10/10 | 4053 days | 18% |
| Hennk Hartke | 9/10 | 4054 days | 17% |
| Charles Busnel | 10/10 | 4055 days | 17% |
| Paige Galbraith | 8/10 | 4056 days | 17% |
| Bjorn Van Mulders | 9/10 | 4058 days | 17% |
| Kim Maertens | 8/10 | 4058 days | 17% |
| Eric and Nienke | 10/10 | 4079 days | 16% |
| Elly Kappert | 10/10 | 4109 days | 14% |
| Sylvia Klatt | 10/10 | 4323 days | 3% |
| Supiot Zudovic | 10/10 | 4336 days | 2% |
| Fjord | 9/10 | 4338 days | 2% |
| Sophie Spady | 10/10 | 4340 days | 2% |
| Soizic | 9/10 | 4340 days | 2% |
| Christofer Tonn | 10/10 | 4340 days | 2% |
| Ken Milligan | 8/10 | 4341 days | 2% |
| Sarah Horn | 9/10 | 4342 days | 2% |
| Yu-Ti Chu | 8/10 | 4345 days | 2% |
| Ton Martens | 10/10 | 4345 days | 2% |
| Hendrik Rother | 9/10 | 4345 days | 2% |
| Nora | 8/10 | 4347 days | 2% |
| Katey Justice | 10/10 | 4349 days | 2% |
| Douglas Walker | 8/10 | 4349 days | 1% |
| tim wettack | 10/10 | 4354 days | 1% |
| Marketa | 9/10 | 4354 days | 1% |
| Sabisch Moritz | 9/10 | 4354 days | 1% |
| Stella Thoben | 10/10 | 4356 days | 1% |
| Paul Liecke | 9/10 | 4356 days | 1% |
| Caderet | 10/10 | 4356 days | 1% |
| James Young | 10/10 | 4356 days | 1% |
| Florent Corino | 9/10 | 4358 days | 1% |
| Lea Bulle | 9/10 | 4358 days | 1% |
| Tobi | 5/10 | 4359 days | 1% |
| Ian | 8/10 | 4360 days | 1% |
| Anna Niesl | 10/10 | 4360 days | 1% |
| Janine Kohlgrueler | 9/10 | 4361 days | 1% |
| Arno Leleu | 8/10 | 4363 days | 1% |
| Alessa Ndra | 10/10 | 4364 days | 1% |
| Patrick O'Connell | 10/10 | 4364 days | 1% |
| Francois Marchar | 6/10 | 4364 days | 1% |
| Kristine and William | 5/10 | 4367 days | 0% |
| Veronica and Jordi | 10/10 | 4373 days | 0% |
| Johnny McManmon | 9/10 | 4375 days | 0% |
| Christoph Mueller | 6/10 | 4376 days | 0% |
| Nora and Edward | 8/10 | 4377 days | 0% |
| Christina Rodewald | 8/10 | 4387 days | 27% |
| Nadine and Jan | 8/10 | 4426 days | 27% |
| Henrik Steinruecken | 8/10 | 4426 days | 27% |
| Wertra | 9/10 | 4427 days | 27% |
| Aurelie Morin | 9/10 | 4435 days | 27% |
| Leticia Martin | 10/10 | 4435 days | 27% |
| Martin Thomas | 9/10 | 4436 days | 27% |
| Franz Schueler | 10/10 | 4436 days | 27% |
| F Soppelsa | 1/10 | 4437 days | 11% |
| Dirk | 4/10 | 4442 days | 18% |
| Katharina Pape | 8/10 | 4442 days | 27% |
| Abby Rushmer | 9/10 | 4443 days | 27% |
| Sasha and Sandra Bonavia | 10/10 | 4444 days | 27% |
| Dio | 8/10 | 4446 days | 27% |
| Stephan Olivier | 8/10 | 4448 days | 27% |
| Stephan Olivier | 8/10 | 4448 days | 27% |
| Anna | 9/10 | 4686 days | 27% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.37% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.