Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Motueka isite Visitor Information Centre.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Motueka isite Visitor Information Centre
Valid Reviews
175 Valid Reviews
The Motueka isite Visitor Information Centre experience has a total of 179 reviews. There are 175 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 175 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 68 |
|
39% |
| 9/10 | 38 |
|
22% |
| 8/10 | 37 |
|
21% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
3% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 2 |
|
1% |
85.71% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre valid reviews is 85.71% and is based on 175 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
165 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 175 valid reviews, the experience has 165 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 165 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 59 |
|
36% |
| 9/10 | 38 |
|
23% |
| 8/10 | 37 |
|
22% |
| 7/10 | 12 |
|
7% |
| 6/10 | 9 |
|
5% |
| 5/10 | 6 |
|
4% |
| 4/10 | 3 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
85.39% Average
The raw data average (mean) for all the Motueka isite Visitor Information Centre face-to-face reviews is 85.39% and is based on 165 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| S Weslake | 10/10 | 2612 days | 100% |
| Rebecca Martin | 10/10 | 2657 days | 97% |
| Sophie Ingram | 10/10 | 2792 days | 89% |
| C Flynn | 1/10 | 3052 days | 22% |
| Josh Lesley-Smith | 10/10 | 3073 days | 71% |
| Marc | 9/10 | 3093 days | 69% |
| Emily Noyd | 9/10 | 3330 days | 54% |
| Cayla Stanley | 10/10 | 3330 days | 55% |
| Salvador Jimenez | 10/10 | 3401 days | 50% |
| Philipp Richter | 6/10 | 3469 days | 38% |
| Simon Quass | 10/10 | 3470 days | 46% |
| Sarah Boettcher | 9/10 | 3477 days | 45% |
| Clement Oudjaovok | 8/10 | 3695 days | 31% |
| Katherine Halliday | 9/10 | 3697 days | 31% |
| Daniela Wall | 7/10 | 3697 days | 28% |
| Katherine Britten | 9/10 | 3700 days | 31% |
| Megan | 10/10 | 3701 days | 31% |
| Nina Müller | 9/10 | 3723 days | 29% |
| Maria Schober | 4/10 | 3724 days | 15% |
| Marie Schmid | 10/10 | 3729 days | 29% |
| Charles Aubry | 10/10 | 3730 days | 29% |
| Arvid Hellquist | 9/10 | 3740 days | 28% |
| Celia Nowak | 8/10 | 3741 days | 28% |
| Jiri Blecha | 8/10 | 3742 days | 28% |
| Marie Weber | 9/10 | 3742 days | 28% |
| Michal Kamradek | 7/10 | 3777 days | 24% |
| Dieter Schmees | 9/10 | 3779 days | 26% |
| Barbara | 9/10 | 3781 days | 26% |
| Mathieu Brunel | 10/10 | 3781 days | 26% |
| Thomas and Sonja | 10/10 | 3790 days | 25% |
| Jam Boggomann | 10/10 | 3794 days | 25% |
| Pauline Gibson | 10/10 | 3796 days | 25% |
| Ian Brand | 10/10 | 3797 days | 25% |
| Antoine Vernay | 8/10 | 3803 days | 24% |
| Shona MacDonald | 10/10 | 4039 days | 10% |
| Ane Didriksen | 10/10 | 4039 days | 10% |
| Iris Anette Berger | 10/10 | 4039 days | 10% |
| Claudia de Winter | 7/10 | 4044 days | 8% |
| Cecilia Anderson | 4/10 | 4044 days | 2% |
| Christina Perez | 8/10 | 4048 days | 9% |
| Paula Renton | 8/10 | 4049 days | 9% |
| Maria-Julia Frilaj | 9/10 | 4050 days | 9% |
| Simon Mehlmann | 9/10 | 4050 days | 9% |
| Carolin Siegert | 9/10 | 4050 days | 9% |
| Pavel Jarolimek | 5/10 | 4050 days | 4% |
| Patricia Erni | 8/10 | 4051 days | 9% |
| Robert Erni | 8/10 | 4051 days | 9% |
| Lilli Erni | 8/10 | 4051 days | 9% |
| Erik Nestlez | 8/10 | 4056 days | 8% |
| Wouter Vanmoz | 10/10 | 4057 days | 9% |
| Laure Cops | 9/10 | 4057 days | 8% |
| Annika Marz | 10/10 | 4065 days | 8% |
| Julian Zeissler | 8/10 | 4065 days | 8% |
| Adam | 7/10 | 4065 days | 7% |
| Petra Albrchtoval | 6/10 | 4065 days | 5% |
| Lena Hanhart | 7/10 | 4070 days | 6% |
| Drame Mahmadou | 8/10 | 4070 days | 7% |
| Joanna Mulcahy | 10/10 | 4070 days | 8% |
| Helma Druyken | 9/10 | 4071 days | 8% |
| marcel and conny | 10/10 | 4073 days | 8% |
| Helen | 10/10 | 4073 days | 8% |
| Igor | 7/10 | 4073 days | 6% |
| Ray Bygrave | 9/10 | 4074 days | 7% |
| Maria Camen Santos Lopez | 10/10 | 4074 days | 8% |
| Veeh Barrington | 8/10 | 4074 days | 7% |
| Hirsch Svenja | 10/10 | 4076 days | 7% |
| Mahr Svenja | 7/10 | 4076 days | 6% |
| Johanna Kofler | 6/10 | 4076 days | 5% |
| Kathrin Deichmann | 7/10 | 4078 days | 6% |
| Konrad Ullmann | 8/10 | 4079 days | 7% |
| Lukas Lehmeyer | 8/10 | 4079 days | 7% |
| Mark Hofmann | 9/10 | 4079 days | 7% |
| Louison Laissus | 10/10 | 4082 days | 7% |
| Ennico | 10/10 | 4085 days | 7% |
| Juliane | 7/10 | 4085 days | 6% |
| Hannah | 7/10 | 4085 days | 6% |
| Callum | 6/10 | 4085 days | 4% |
| Barbara | 10/10 | 4085 days | 7% |
| Marinette | 10/10 | 4085 days | 7% |
| Larry Majerus | 10/10 | 4086 days | 7% |
| Jan Majerus | 10/10 | 4086 days | 7% |
| Philip Donachie | 10/10 | 4089 days | 7% |
| Luisa Bach | 10/10 | 4089 days | 7% |
| Karel | 10/10 | 4089 days | 7% |
| Phillip | 8/10 | 4091 days | 6% |
| Libby | 5/10 | 4094 days | 2% |
| Colin Billington | 5/10 | 4095 days | 2% |
| Gassat | 10/10 | 4095 days | 6% |
| Janis Gallois | 8/10 | 4096 days | 6% |
| Andreas Jung | 6/10 | 4097 days | 4% |
| Francisco Pablo Miguel | 8/10 | 4098 days | 6% |
| Constanza Salas | 10/10 | 4106 days | 6% |
| Jesse Flynn | 8/10 | 4108 days | 5% |
| Andrea Hiemer | 10/10 | 4108 days | 5% |
| Bella Danaher | 9/10 | 4110 days | 5% |
| Daniel Danamer | 10/10 | 4110 days | 5% |
| Christina Habranke | 10/10 | 4113 days | 5% |
| Julia Bonisch | 10/10 | 4116 days | 5% |
| Ina Daubenbuechel | 9/10 | 4117 days | 5% |
| Nelle Dutilleur | 8/10 | 4119 days | 4% |
| Johanna Bak | 10/10 | 4120 days | 5% |
| David Esner | 10/10 | 4121 days | 5% |
| Felix | 10/10 | 4121 days | 5% |
| David Brooks | 10/10 | 4121 days | 5% |
| Camille Gagnant | 5/10 | 4122 days | 1% |
| kamil Benes | 6/10 | 4129 days | 2% |
| Johannes Markus | 6/10 | 4130 days | 2% |
| Greg Fischer | 10/10 | 4130 days | 4% |
| Harel Cliad | 10/10 | 4130 days | 4% |
| Danica Vrsljko | 7/10 | 4130 days | 3% |
| Simon Cassie | 9/10 | 4131 days | 4% |
| nimrod yaron | 10/10 | 4131 days | 4% |
| Claire Dann | 7/10 | 4132 days | 3% |
| Carina Huhmann | 8/10 | 4137 days | 3% |
| Anne Schneider | 10/10 | 4137 days | 4% |
| Hennk Hartke | 9/10 | 4138 days | 3% |
| Charles Busnel | 10/10 | 4139 days | 3% |
| Paige Galbraith | 8/10 | 4140 days | 3% |
| Bjorn Van Mulders | 9/10 | 4142 days | 3% |
| Kim Maertens | 8/10 | 4142 days | 3% |
| Eric and Nienke | 10/10 | 4163 days | 2% |
| Elly Kappert | 10/10 | 4193 days | 0% |
| Sylvia Klatt | 10/10 | 4407 days | 20% |
| Supiot Zudovic | 10/10 | 4420 days | 20% |
| Fjord | 9/10 | 4422 days | 20% |
| Sophie Spady | 10/10 | 4424 days | 20% |
| Soizic | 9/10 | 4424 days | 20% |
| Christofer Tonn | 10/10 | 4424 days | 20% |
| Ken Milligan | 8/10 | 4425 days | 20% |
| Sarah Horn | 9/10 | 4426 days | 20% |
| Yu-Ti Chu | 8/10 | 4429 days | 20% |
| Ton Martens | 10/10 | 4429 days | 20% |
| Hendrik Rother | 9/10 | 4429 days | 20% |
| Nora | 8/10 | 4431 days | 20% |
| Katey Justice | 10/10 | 4433 days | 20% |
| Douglas Walker | 8/10 | 4433 days | 20% |
| tim wettack | 10/10 | 4438 days | 20% |
| Marketa | 9/10 | 4438 days | 20% |
| Sabisch Moritz | 9/10 | 4438 days | 20% |
| Stella Thoben | 10/10 | 4440 days | 20% |
| Paul Liecke | 9/10 | 4440 days | 20% |
| Caderet | 10/10 | 4440 days | 20% |
| James Young | 10/10 | 4440 days | 20% |
| Florent Corino | 9/10 | 4442 days | 20% |
| Lea Bulle | 9/10 | 4442 days | 20% |
| Tobi | 5/10 | 4443 days | 13% |
| Ian | 8/10 | 4444 days | 20% |
| Anna Niesl | 10/10 | 4444 days | 20% |
| Janine Kohlgrueler | 9/10 | 4445 days | 20% |
| Arno Leleu | 8/10 | 4447 days | 20% |
| Alessa Ndra | 10/10 | 4448 days | 20% |
| Patrick O'Connell | 10/10 | 4448 days | 20% |
| Francois Marchar | 6/10 | 4448 days | 16% |
| Kristine and William | 5/10 | 4451 days | 13% |
| Veronica and Jordi | 10/10 | 4457 days | 20% |
| Johnny McManmon | 9/10 | 4459 days | 20% |
| Christoph Mueller | 6/10 | 4460 days | 16% |
| Nora and Edward | 8/10 | 4461 days | 20% |
| Christina Rodewald | 8/10 | 4471 days | 20% |
| Nadine and Jan | 8/10 | 4510 days | 20% |
| Henrik Steinruecken | 8/10 | 4510 days | 20% |
| Wertra | 9/10 | 4511 days | 20% |
| Aurelie Morin | 9/10 | 4519 days | 20% |
| Leticia Martin | 10/10 | 4519 days | 20% |
| Martin Thomas | 9/10 | 4520 days | 20% |
| Franz Schueler | 10/10 | 4520 days | 20% |
| F Soppelsa | 1/10 | 4521 days | 1% |
| Dirk | 4/10 | 4526 days | 9% |
| Katharina Pape | 8/10 | 4526 days | 20% |
| Abby Rushmer | 9/10 | 4527 days | 20% |
| Sasha and Sandra Bonavia | 10/10 | 4528 days | 20% |
| Dio | 8/10 | 4530 days | 20% |
| Stephan Olivier | 8/10 | 4532 days | 20% |
| Stephan Olivier | 8/10 | 4532 days | 20% |
| Anna | 9/10 | 4770 days | 20% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Motueka isite Visitor Information Centre does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.