G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

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Cymen Crick's avatar

Cymen Crick

Rankers Owner

Hillview Camping Stay

Valid Reviews

157 Valid Reviews

The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 157 valid reviews:

Rating Count Percentage
10/10 108
69%
9/10 17
11%
8/10 9
6%
7/10 9
6%
6/10 3
2%
5/10 2
1%
4/10 3
2%
3/10 3
2%
2/10 2
1%
1/10 1
1%

90.57% Average

The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

14 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 14 face-to-face reviews:

Rating Count Percentage
10/10 7
50%
9/10 4
29%
8/10 2
14%
7/10 1
7%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

92.14% Average

The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

81.10%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Dina 10/10 58 days 100%
Roo 3/10 119 days 54%
Jennifer Sergeant 4/10 424 days 59%
Pru 10/10 455 days 88%
Bob 4/10 699 days 47%
Sas 3/10 730 days 38%
V L Nelson 9/10 758 days 67%
Lulu 10/10 758 days 67%
Russell 9/10 789 days 64%
THE JAFFA ...( DARRYL) 9/10 820 days 61%
Mariel 10/10 850 days 59%
Denise 7/10 1429 days 13%
Dr.A 2/10 1460 days 6%
Cait Turner 7/10 1519 days 10%
Izzy 10/10 1550 days 9%
Rich 10/10 1550 days 9%
Jim Henderson 7/10 1611 days 7%
William 10/10 1672 days 6%
Charli 10/10 1703 days 6%
Aisling 2/10 2191 days 2%
Eva & Florian 10/10 2191 days 4%
Florquique 6/10 2219 days 4%
Nicki Chow 8/10 2219 days 4%
Ceri 8/10 2250 days 4%
Jack Cangiano 10/10 2342 days 4%
Sophie Skinner 9/10 2342 days 4%
Trina Ludwig 3/10 2525 days 2%
Juliane 5/10 2525 days 3%
Nicolas 10/10 2556 days 4%
Michael Stützle 10/10 2556 days 4%
Roy Fieldhouse 10/10 2573 days 4%
Sampo Uravirta 8/10 2608 days 3%
Nora Tobies 7/10 2651 days 3%
Suzanne Halfpenny 5/10 2705 days 2%
Sylvie Meganck 4/10 2920 days 2%
Walter Neff 8/10 2949 days 3%
Sander Schouwenaar 8/10 3018 days 3%
Zoe Smith 10/10 3022 days 3%
Andrew Sampaklis 10/10 3045 days 3%
Annerieke 6/10 3055 days 2%
Fi Glasgow 10/10 3075 days 3%
Jennifer Ellis 10/10 3204 days 2%
alex beley 10/10 3225 days 2%
Kathy Hart 10/10 3225 days 2%
York Tüchelmann 9/10 3226 days 2%
Shaun Burns 9/10 3231 days 2%
Malou Wager 8/10 3255 days 2%
Averil Ford 7/10 3286 days 2%
Manfred 10/10 3346 days 2%
Gea 9/10 3357 days 2%
Sarah Gurney 9/10 3385 days 2%
Chris Read 9/10 3596 days 2%
Stephanie Poppe 8/10 3626 days 1%
Magnus Specht 10/10 3633 days 1%
Emma 10/10 3652 days 1%
Harald Mietz 10/10 3652 days 1%
Ulf Kanne 6/10 3656 days 1%
Rebecca Cooke 10/10 3680 days 1%
Nell Hearle 9/10 3681 days 1%
Franco Letanque 10/10 3700 days 1%
Lisa Quayle 7/10 3729 days 1%
Audrey Loiseau 7/10 3747 days 1%
Keir Thomas 10/10 3772 days 1%
Claudia 10/10 3833 days 1%
Andrew Kermode 10/10 3895 days 1%
Queenteen 9/10 3956 days 1%
susan berch 10/10 3956 days 1%
john scott 10/10 3956 days 1%
Jana Rutkowski 10/10 4003 days 0%
Anja Schade 10/10 4017 days 1%
Mike Gemmill 9/10 4028 days 0%
Ruud and Hanneke 10/10 4029 days 0%
Xavier 8/10 4038 days 0%
Andreas Jung 8/10 4041 days 0%
B D 7/10 4045 days 1%
FlyingKiwiGirl 9/10 4045 days 1%
Emmanuelle Brevier 10/10 4065 days 0%
Fabian Lee 10/10 4075 days 0%
Anke D. 10/10 4076 days 1%
Yvonne Horpershoeh 9/10 4084 days 0%
Ken S 10/10 4107 days 1%
Lennart Lump 10/10 4107 days 1%
philipp koenigs 10/10 4107 days 1%
Luca Duftet 10/10 4107 days 1%
yannick husemeyer 10/10 4107 days 1%
Tim J 10/10 4107 days 1%
Nicholas Ng 10/10 4107 days 1%
2 tent travelers from Montreal 7/10 4107 days 0%
Sonja 10/10 4107 days 1%
Mel Wilkinson 10/10 4168 days 0%
Wouter Oudemans 10/10 4168 days 0%
Andrew Potratz 10/10 4168 days 0%
Matt Wilson 10/10 4168 days 0%
David Restell 10/10 4229 days 0%
Rebel Warren 10/10 4229 days 0%
Abby Smith 10/10 4229 days 0%
Chris Hare 10/10 4229 days 0%
peterpacks 10/10 4290 days 0%
danny waiton 10/10 4321 days 0%
Beth Scrivens 10/10 4321 days 0%
Destiny rabey 10/10 4321 days 0%
nina_zhang110 1/10 4351 days 0%
Katey Justice 9/10 4377 days 0%
Karina Gratz 10/10 4386 days 1%
Anna Neuenfeldt 10/10 4388 days 1%
Nigel&Annette Greaves 10/10 4410 days 1%
Yasmine Loupis 10/10 4410 days 1%
warwaste 10/10 4410 days 1%
steverogers 10/10 4441 days 1%
Stephanie Adams 10/10 4441 days 1%
the_beery 10/10 4441 days 1%
Lis Bon 10/10 4441 days 1%
Norm L 10/10 4441 days 1%
buzzer111 10/10 4441 days 1%
Mathew Frost 10/10 4441 days 1%
rose smith 10/10 4441 days 1%
john cubitt 10/10 4441 days 1%
Ralf Schweizer 10/10 4441 days 1%
Karsten Meyer 9/10 4487 days 1%
Kathy_a 10/10 4502 days 1%
Charzotte 10/10 4533 days 1%
chtbfg 10/10 4533 days 1%
Chloé Kiers 10/10 4533 days 1%
Kefalove 10/10 4563 days 1%
Lindsay Berquist 10/10 4686 days 1%
maureenkarl 10/10 4686 days 1%
Mennovanwinden 10/10 4686 days 1%
karsten 10/10 4686 days 1%
Sarah_Line 10/10 4716 days 1%
d_shack 10/10 4716 days 1%
upanishads 10/10 4716 days 1%
roterjonas 10/10 4716 days 1%
bbennett 10/10 4716 days 1%
DonTinel 10/10 4716 days 1%
AllBlacksBabe 10/10 4716 days 1%
marketladyfolk 10/10 4747 days 1%
Team_Tiddo 10/10 4747 days 1%
gusti 10/10 4747 days 1%
Romany_Rambler 10/10 4747 days 1%
carolanz 10/10 4747 days 1%
herman_kraut 10/10 4747 days 1%
HandN 9/10 4747 days 1%
bazzaatseaside 10/10 4747 days 1%
PhilipShear 10/10 4747 days 1%
robaccia 10/10 4747 days 1%
hugo941 10/10 4776 days 1%
Ivo 10/10 4776 days 1%
GURDISH 10/10 4776 days 1%
Ebbi 10/10 4776 days 1%
judyles 10/10 4776 days 1%
Guitarhat 10/10 4776 days 1%
Andreu 10/10 4776 days 1%
Bigbird460 10/10 4807 days 1%
plumberjim1 10/10 4807 days 1%
Urs Schoenenberger 10/10 4807 days 1%
MichaelaK 10/10 4807 days 1%
Anna Bret 10/10 4847 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.70% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 55 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Hillview Camping Stay experience has been adjusted for 34 days. Adjustments are according to the following table.

Days Adjustment
31 -0.64%
32 -0.66%
33 -0.68%
34 -0.70%
35 -0.72%
36 -0.74%
37 -0.76%

Balancing Adjustment

2.89% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

83%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.