G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
155 Valid Reviews
The Hillview Camping Stay experience has a total of 164 reviews. There are 155 valid reviews that are included when calculating the ranking score and 9 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 155 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 107 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 2 |
|
1% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.90% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.90% and is based on 155 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 155 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
82.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Jennifer Sergeant | 4/10 | 326 days | 66% |
| Pru | 10/10 | 357 days | 100% |
| Bob | 4/10 | 601 days | 56% |
| Sas | 3/10 | 632 days | 45% |
| V L Nelson | 9/10 | 659 days | 80% |
| Lulu | 10/10 | 660 days | 81% |
| Russell | 9/10 | 691 days | 78% |
| THE JAFFA ...( DARRYL) | 9/10 | 722 days | 75% |
| Mariel | 10/10 | 752 days | 73% |
| Denise | 7/10 | 1331 days | 19% |
| Dr.A | 2/10 | 1362 days | 8% |
| Cait Turner | 7/10 | 1420 days | 14% |
| Izzy | 10/10 | 1452 days | 14% |
| Rich | 10/10 | 1452 days | 14% |
| Jim Henderson | 7/10 | 1513 days | 11% |
| William | 10/10 | 1574 days | 9% |
| Charli | 10/10 | 1605 days | 8% |
| Aisling | 2/10 | 2093 days | 2% |
| Eva & Florian | 10/10 | 2093 days | 5% |
| Florquique | 6/10 | 2121 days | 4% |
| Nicki Chow | 8/10 | 2121 days | 5% |
| Ceri | 8/10 | 2152 days | 5% |
| Jack Cangiano | 10/10 | 2244 days | 4% |
| Sophie Skinner | 9/10 | 2244 days | 4% |
| Trina Ludwig | 3/10 | 2427 days | 2% |
| Juliane | 5/10 | 2427 days | 3% |
| Nicolas | 10/10 | 2458 days | 4% |
| Michael Stützle | 10/10 | 2458 days | 4% |
| Roy Fieldhouse | 10/10 | 2475 days | 4% |
| Sampo Uravirta | 8/10 | 2510 days | 4% |
| Nora Tobies | 7/10 | 2553 days | 4% |
| Suzanne Halfpenny | 5/10 | 2607 days | 3% |
| Sylvie Meganck | 4/10 | 2822 days | 2% |
| Walter Neff | 8/10 | 2850 days | 3% |
| Sander Schouwenaar | 8/10 | 2920 days | 3% |
| Zoe Smith | 10/10 | 2924 days | 3% |
| Andrew Sampaklis | 10/10 | 2947 days | 3% |
| Annerieke | 6/10 | 2957 days | 3% |
| Fi Glasgow | 10/10 | 2977 days | 3% |
| Jennifer Ellis | 10/10 | 3106 days | 3% |
| alex beley | 10/10 | 3126 days | 3% |
| Kathy Hart | 10/10 | 3126 days | 3% |
| York Tüchelmann | 9/10 | 3128 days | 3% |
| Shaun Burns | 9/10 | 3133 days | 3% |
| Malou Wager | 8/10 | 3156 days | 2% |
| Averil Ford | 7/10 | 3188 days | 2% |
| Manfred | 10/10 | 3247 days | 2% |
| Gea | 9/10 | 3259 days | 2% |
| Sarah Gurney | 9/10 | 3287 days | 2% |
| Chris Read | 9/10 | 3498 days | 2% |
| Stephanie Poppe | 8/10 | 3528 days | 2% |
| Magnus Specht | 10/10 | 3535 days | 2% |
| Emma | 10/10 | 3553 days | 2% |
| Harald Mietz | 10/10 | 3553 days | 2% |
| Ulf Kanne | 6/10 | 3558 days | 1% |
| Rebecca Cooke | 10/10 | 3581 days | 2% |
| Nell Hearle | 9/10 | 3583 days | 2% |
| Franco Letanque | 10/10 | 3602 days | 2% |
| Lisa Quayle | 7/10 | 3631 days | 1% |
| Audrey Loiseau | 7/10 | 3649 days | 1% |
| Keir Thomas | 10/10 | 3673 days | 1% |
| Claudia | 10/10 | 3734 days | 1% |
| Andrew Kermode | 10/10 | 3797 days | 1% |
| Queenteen | 9/10 | 3858 days | 1% |
| susan berch | 10/10 | 3858 days | 1% |
| john scott | 10/10 | 3858 days | 1% |
| Jana Rutkowski | 10/10 | 3905 days | 1% |
| Anja Schade | 10/10 | 3919 days | 1% |
| Mike Gemmill | 9/10 | 3930 days | 0% |
| Ruud and Hanneke | 10/10 | 3931 days | 0% |
| Xavier | 8/10 | 3940 days | 0% |
| Andreas Jung | 8/10 | 3943 days | 0% |
| B D | 7/10 | 3947 days | 1% |
| FlyingKiwiGirl | 9/10 | 3947 days | 1% |
| Emmanuelle Brevier | 10/10 | 3967 days | 0% |
| Fabian Lee | 10/10 | 3977 days | 0% |
| Anke D. | 10/10 | 3978 days | 1% |
| Yvonne Horpershoeh | 9/10 | 3986 days | 0% |
| Ken S | 10/10 | 4009 days | 1% |
| Lennart Lump | 10/10 | 4009 days | 1% |
| philipp koenigs | 10/10 | 4009 days | 1% |
| Luca Duftet | 10/10 | 4009 days | 1% |
| yannick husemeyer | 10/10 | 4009 days | 1% |
| Tim J | 10/10 | 4009 days | 1% |
| Nicholas Ng | 10/10 | 4009 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4009 days | 1% |
| Sonja | 10/10 | 4009 days | 1% |
| Mel Wilkinson | 10/10 | 4070 days | 1% |
| Wouter Oudemans | 10/10 | 4070 days | 1% |
| Andrew Potratz | 10/10 | 4070 days | 1% |
| Matt Wilson | 10/10 | 4070 days | 1% |
| David Restell | 10/10 | 4131 days | 0% |
| Rebel Warren | 10/10 | 4131 days | 0% |
| Abby Smith | 10/10 | 4131 days | 0% |
| Chris Hare | 10/10 | 4131 days | 0% |
| peterpacks | 10/10 | 4192 days | 0% |
| danny waiton | 10/10 | 4223 days | 0% |
| Beth Scrivens | 10/10 | 4223 days | 0% |
| Destiny rabey | 10/10 | 4223 days | 0% |
| nina_zhang110 | 1/10 | 4253 days | 0% |
| Katey Justice | 9/10 | 4279 days | 0% |
| Karina Gratz | 10/10 | 4288 days | 0% |
| Anna Neuenfeldt | 10/10 | 4290 days | 0% |
| Nigel&Annette Greaves | 10/10 | 4312 days | 0% |
| Yasmine Loupis | 10/10 | 4312 days | 0% |
| warwaste | 10/10 | 4312 days | 0% |
| steverogers | 10/10 | 4343 days | 0% |
| Stephanie Adams | 10/10 | 4343 days | 0% |
| the_beery | 10/10 | 4343 days | 0% |
| Lis Bon | 10/10 | 4343 days | 0% |
| Norm L | 10/10 | 4343 days | 0% |
| buzzer111 | 10/10 | 4343 days | 0% |
| Mathew Frost | 10/10 | 4343 days | 0% |
| rose smith | 10/10 | 4343 days | 0% |
| john cubitt | 10/10 | 4343 days | 0% |
| Ralf Schweizer | 10/10 | 4343 days | 0% |
| Karsten Meyer | 9/10 | 4389 days | 1% |
| Kathy_a | 10/10 | 4404 days | 1% |
| Charzotte | 10/10 | 4435 days | 1% |
| chtbfg | 10/10 | 4435 days | 1% |
| Chloé Kiers | 10/10 | 4435 days | 1% |
| Kefalove | 10/10 | 4465 days | 1% |
| Lindsay Berquist | 10/10 | 4588 days | 1% |
| maureenkarl | 10/10 | 4588 days | 1% |
| Mennovanwinden | 10/10 | 4588 days | 1% |
| karsten | 10/10 | 4588 days | 1% |
| Sarah_Line | 10/10 | 4618 days | 1% |
| d_shack | 10/10 | 4618 days | 1% |
| upanishads | 10/10 | 4618 days | 1% |
| roterjonas | 10/10 | 4618 days | 1% |
| bbennett | 10/10 | 4618 days | 1% |
| DonTinel | 10/10 | 4618 days | 1% |
| AllBlacksBabe | 10/10 | 4618 days | 1% |
| marketladyfolk | 10/10 | 4649 days | 1% |
| Team_Tiddo | 10/10 | 4649 days | 1% |
| gusti | 10/10 | 4649 days | 1% |
| Romany_Rambler | 10/10 | 4649 days | 1% |
| carolanz | 10/10 | 4649 days | 1% |
| herman_kraut | 10/10 | 4649 days | 1% |
| HandN | 9/10 | 4649 days | 1% |
| bazzaatseaside | 10/10 | 4649 days | 1% |
| PhilipShear | 10/10 | 4649 days | 1% |
| robaccia | 10/10 | 4649 days | 1% |
| hugo941 | 10/10 | 4678 days | 1% |
| Ivo | 10/10 | 4678 days | 1% |
| GURDISH | 10/10 | 4678 days | 1% |
| Ebbi | 10/10 | 4678 days | 1% |
| judyles | 10/10 | 4678 days | 1% |
| Guitarhat | 10/10 | 4678 days | 1% |
| Andreu | 10/10 | 4678 days | 1% |
| Bigbird460 | 10/10 | 4709 days | 1% |
| plumberjim1 | 10/10 | 4709 days | 1% |
| Urs Schoenenberger | 10/10 | 4709 days | 1% |
| MichaelaK | 10/10 | 4709 days | 1% |
| Anna Bret | 10/10 | 4749 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.05% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 43 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -3.99% |
| 198 | -4.01% |
| 199 | -4.03% |
| 200 | -4.05% |
| 201 | -4.07% |
| 202 | -4.09% |
| 203 | -4.11% |
| … | … |
Balancing Adjustment
3.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.