G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hillview Camping Stay.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hillview Camping Stay
Valid Reviews
157 Valid Reviews
The Hillview Camping Stay experience has a total of 165 reviews. There are 157 valid reviews that are included when calculating the ranking score and 8 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 157 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 108 |
|
69% |
| 9/10 | 17 |
|
11% |
| 8/10 | 9 |
|
6% |
| 7/10 | 9 |
|
6% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 3 |
|
2% |
| 3/10 | 3 |
|
2% |
| 2/10 | 2 |
|
1% |
| 1/10 | 1 |
|
1% |
90.57% Average
The raw data average (mean) for all the Hillview Camping Stay valid reviews is 90.57% and is based on 157 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 157 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 7 |
|
50% |
| 9/10 | 4 |
|
29% |
| 8/10 | 2 |
|
14% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
92.14% Average
The raw data average (mean) for all the Hillview Camping Stay face-to-face reviews is 92.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.30%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Dina | 10/10 | 342 days | 100% |
| Roo | 3/10 | 403 days | 53% |
| Jennifer Sergeant | 4/10 | 708 days | 50% |
| Pru | 10/10 | 739 days | 74% |
| Bob | 4/10 | 983 days | 32% |
| Sas | 3/10 | 1014 days | 25% |
| V L Nelson | 9/10 | 1041 days | 42% |
| Lulu | 10/10 | 1042 days | 43% |
| Russell | 9/10 | 1073 days | 40% |
| THE JAFFA ...( DARRYL) | 9/10 | 1104 days | 37% |
| Mariel | 10/10 | 1134 days | 35% |
| Denise | 7/10 | 1713 days | 6% |
| Dr.A | 2/10 | 1744 days | 3% |
| Cait Turner | 7/10 | 1802 days | 5% |
| Izzy | 10/10 | 1834 days | 5% |
| Rich | 10/10 | 1834 days | 5% |
| Jim Henderson | 7/10 | 1895 days | 5% |
| William | 10/10 | 1955 days | 5% |
| Charli | 10/10 | 1986 days | 5% |
| Aisling | 2/10 | 2475 days | 2% |
| Eva & Florian | 10/10 | 2475 days | 4% |
| Florquique | 6/10 | 2503 days | 3% |
| Nicki Chow | 8/10 | 2503 days | 4% |
| Ceri | 8/10 | 2534 days | 4% |
| Jack Cangiano | 10/10 | 2626 days | 4% |
| Sophie Skinner | 9/10 | 2626 days | 4% |
| Trina Ludwig | 3/10 | 2809 days | 2% |
| Juliane | 5/10 | 2809 days | 2% |
| Nicolas | 10/10 | 2840 days | 3% |
| Michael Stützle | 10/10 | 2840 days | 3% |
| Roy Fieldhouse | 10/10 | 2857 days | 3% |
| Sampo Uravirta | 8/10 | 2892 days | 3% |
| Nora Tobies | 7/10 | 2935 days | 3% |
| Suzanne Halfpenny | 5/10 | 2989 days | 2% |
| Sylvie Meganck | 4/10 | 3204 days | 2% |
| Walter Neff | 8/10 | 3232 days | 2% |
| Sander Schouwenaar | 8/10 | 3302 days | 2% |
| Zoe Smith | 10/10 | 3306 days | 2% |
| Andrew Sampaklis | 10/10 | 3329 days | 2% |
| Annerieke | 6/10 | 3339 days | 2% |
| Fi Glasgow | 10/10 | 3359 days | 2% |
| Jennifer Ellis | 10/10 | 3487 days | 2% |
| alex beley | 10/10 | 3508 days | 2% |
| Kathy Hart | 10/10 | 3508 days | 2% |
| York Tüchelmann | 9/10 | 3509 days | 2% |
| Shaun Burns | 9/10 | 3514 days | 2% |
| Malou Wager | 8/10 | 3538 days | 2% |
| Averil Ford | 7/10 | 3570 days | 2% |
| Manfred | 10/10 | 3629 days | 2% |
| Gea | 9/10 | 3641 days | 2% |
| Sarah Gurney | 9/10 | 3669 days | 1% |
| Chris Read | 9/10 | 3879 days | 1% |
| Stephanie Poppe | 8/10 | 3910 days | 1% |
| Magnus Specht | 10/10 | 3917 days | 1% |
| Emma | 10/10 | 3935 days | 1% |
| Harald Mietz | 10/10 | 3935 days | 1% |
| Ulf Kanne | 6/10 | 3940 days | 1% |
| Rebecca Cooke | 10/10 | 3963 days | 1% |
| Nell Hearle | 9/10 | 3965 days | 1% |
| Franco Letanque | 10/10 | 3984 days | 1% |
| Lisa Quayle | 7/10 | 4013 days | 1% |
| Audrey Loiseau | 7/10 | 4031 days | 0% |
| Keir Thomas | 10/10 | 4055 days | 1% |
| Claudia | 10/10 | 4116 days | 1% |
| Andrew Kermode | 10/10 | 4178 days | 0% |
| Queenteen | 9/10 | 4239 days | 0% |
| susan berch | 10/10 | 4239 days | 0% |
| john scott | 10/10 | 4239 days | 0% |
| Jana Rutkowski | 10/10 | 4287 days | 0% |
| Anja Schade | 10/10 | 4301 days | 0% |
| Mike Gemmill | 9/10 | 4312 days | 0% |
| Ruud and Hanneke | 10/10 | 4313 days | 0% |
| Xavier | 8/10 | 4322 days | 0% |
| Andreas Jung | 8/10 | 4325 days | 0% |
| B D | 7/10 | 4329 days | 0% |
| FlyingKiwiGirl | 9/10 | 4329 days | 0% |
| Emmanuelle Brevier | 10/10 | 4349 days | 0% |
| Fabian Lee | 10/10 | 4359 days | 0% |
| Anke D. | 10/10 | 4360 days | 0% |
| Yvonne Horpershoeh | 9/10 | 4368 days | 0% |
| Ken S | 10/10 | 4391 days | 1% |
| Lennart Lump | 10/10 | 4391 days | 1% |
| philipp koenigs | 10/10 | 4391 days | 1% |
| Luca Duftet | 10/10 | 4391 days | 1% |
| yannick husemeyer | 10/10 | 4391 days | 1% |
| Tim J | 10/10 | 4391 days | 1% |
| Nicholas Ng | 10/10 | 4391 days | 1% |
| 2 tent travelers from Montreal | 7/10 | 4391 days | 1% |
| Sonja | 10/10 | 4391 days | 1% |
| Mel Wilkinson | 10/10 | 4452 days | 1% |
| Wouter Oudemans | 10/10 | 4452 days | 1% |
| Andrew Potratz | 10/10 | 4452 days | 1% |
| Matt Wilson | 10/10 | 4452 days | 1% |
| David Restell | 10/10 | 4512 days | 1% |
| Rebel Warren | 10/10 | 4512 days | 1% |
| Abby Smith | 10/10 | 4512 days | 1% |
| Chris Hare | 10/10 | 4512 days | 1% |
| peterpacks | 10/10 | 4573 days | 1% |
| danny waiton | 10/10 | 4604 days | 1% |
| Beth Scrivens | 10/10 | 4604 days | 1% |
| Destiny rabey | 10/10 | 4604 days | 1% |
| nina_zhang110 | 1/10 | 4635 days | 0% |
| Katey Justice | 9/10 | 4661 days | 1% |
| Karina Gratz | 10/10 | 4670 days | 1% |
| Anna Neuenfeldt | 10/10 | 4672 days | 1% |
| Nigel&Annette Greaves | 10/10 | 4694 days | 1% |
| Yasmine Loupis | 10/10 | 4694 days | 1% |
| warwaste | 10/10 | 4694 days | 1% |
| steverogers | 10/10 | 4725 days | 1% |
| Stephanie Adams | 10/10 | 4725 days | 1% |
| the_beery | 10/10 | 4725 days | 1% |
| Lis Bon | 10/10 | 4725 days | 1% |
| Norm L | 10/10 | 4725 days | 1% |
| buzzer111 | 10/10 | 4725 days | 1% |
| Mathew Frost | 10/10 | 4725 days | 1% |
| rose smith | 10/10 | 4725 days | 1% |
| john cubitt | 10/10 | 4725 days | 1% |
| Ralf Schweizer | 10/10 | 4725 days | 1% |
| Karsten Meyer | 9/10 | 4771 days | 1% |
| Kathy_a | 10/10 | 4786 days | 1% |
| Charzotte | 10/10 | 4817 days | 1% |
| chtbfg | 10/10 | 4817 days | 1% |
| Chloé Kiers | 10/10 | 4817 days | 1% |
| Kefalove | 10/10 | 4846 days | 1% |
| Lindsay Berquist | 10/10 | 4969 days | 1% |
| maureenkarl | 10/10 | 4969 days | 1% |
| Mennovanwinden | 10/10 | 4969 days | 1% |
| karsten | 10/10 | 4969 days | 1% |
| Sarah_Line | 10/10 | 5000 days | 1% |
| d_shack | 10/10 | 5000 days | 1% |
| upanishads | 10/10 | 5000 days | 1% |
| roterjonas | 10/10 | 5000 days | 1% |
| bbennett | 10/10 | 5000 days | 1% |
| DonTinel | 10/10 | 5000 days | 1% |
| AllBlacksBabe | 10/10 | 5000 days | 1% |
| marketladyfolk | 10/10 | 5031 days | 1% |
| Team_Tiddo | 10/10 | 5031 days | 1% |
| gusti | 10/10 | 5031 days | 1% |
| Romany_Rambler | 10/10 | 5031 days | 1% |
| carolanz | 10/10 | 5031 days | 1% |
| herman_kraut | 10/10 | 5031 days | 1% |
| HandN | 9/10 | 5031 days | 1% |
| bazzaatseaside | 10/10 | 5031 days | 1% |
| PhilipShear | 10/10 | 5031 days | 1% |
| robaccia | 10/10 | 5031 days | 1% |
| hugo941 | 10/10 | 5060 days | 1% |
| Ivo | 10/10 | 5060 days | 1% |
| GURDISH | 10/10 | 5060 days | 1% |
| Ebbi | 10/10 | 5060 days | 1% |
| judyles | 10/10 | 5060 days | 1% |
| Guitarhat | 10/10 | 5060 days | 1% |
| Andreu | 10/10 | 5060 days | 1% |
| Bigbird460 | 10/10 | 5091 days | 1% |
| plumberjim1 | 10/10 | 5091 days | 1% |
| Urs Schoenenberger | 10/10 | 5091 days | 1% |
| MichaelaK | 10/10 | 5091 days | 1% |
| Anna Bret | 10/10 | 5131 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Hillview Camping Stay experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Hillview Camping Stay experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Hillview Camping Stay experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
3.84% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
81%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.