Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Paku Drive, Tairua.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Paku Drive, Tairua

Valid Reviews

38 Valid Reviews

The Paku Drive, Tairua experience has a total of 40 reviews. There are 38 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 38 valid reviews, the experience has 2 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 38 valid reviews:

Rating Count Percentage
10/10 12
32%
9/10 12
32%
8/10 5
13%
7/10 5
13%
6/10 1
3%
5/10 1
3%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
5%

83.16% Average

The raw data average (mean) for all the Paku Drive, Tairua valid reviews is 83.16% and is based on 38 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

85.97%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Laura 10/10 53 days 100%
Amber M 9/10 83 days 99%
Carmen 7/10 175 days 92%
Lisa 9/10 297 days 94%
McLean 9/10 328 days 93%
Paul king 10/10 387 days 92%
Fabian 9/10 387 days 91%
Tim S 9/10 753 days 67%
Susan Dennis 8/10 814 days 61%
Josie 9/10 845 days 59%
Sarah 10/10 906 days 53%
Stacey 1/10 937 days 20%
Amy Harper 1/10 967 days 19%
eel sauce 7/10 1028 days 38%
ellie 9/10 1028 days 41%
Vit Miller 9/10 1087 days 35%
Ani Fraitzl 8/10 1179 days 28%
Britt 7/10 1210 days 24%
Laura Jarry 9/10 1210 days 26%
Hugh 9/10 1452 days 12%
Bee Rogers 10/10 1879 days 4%
Felix 8/10 1970 days 4%
Roy Swan 10/10 2001 days 4%
Pastuladventures 10/10 2032 days 4%
Javier Williams 6/10 2245 days 3%
CT Aussies 9/10 2336 days 3%
Patricio Vidal 10/10 2763 days 3%
Nicolas Cuervo 7/10 2913 days 2%
Chantelle Ribbon 8/10 3354 days 1%
Nic 5/10 3492 days 1%
Denise Farr 8/10 3516 days 1%
Henk Panman 10/10 3628 days 1%
Jo Batt 9/10 3710 days 1%
Helen Ameis 7/10 3925 days 0%
Pia Sander 10/10 4040 days 0%
Oliver Powles 10/10 4079 days 0%
Maja Bogdanowicz 10/10 4718 days 0%
Hanna_Malte 10/10 5076 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Paku Drive, Tairua does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.64% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.