Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Q Box Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Q Box Motorhome Park
Valid Reviews
86 Valid Reviews
The Q Box Motorhome Park experience has a total of 90 reviews. There are 86 valid reviews that are included when calculating the ranking score and 4 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 4 |
|
5% |
| 9/10 | 15 |
|
17% |
| 8/10 | 27 |
|
31% |
| 7/10 | 11 |
|
13% |
| 6/10 | 10 |
|
12% |
| 5/10 | 5 |
|
6% |
| 4/10 | 2 |
|
2% |
| 3/10 | 5 |
|
6% |
| 2/10 | 5 |
|
6% |
| 1/10 | 2 |
|
2% |
68.37% Average
The raw data average (mean) for all the Q Box Motorhome Park valid reviews is 68.37% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
36 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 36 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 36 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
6% |
| 9/10 | 7 |
|
19% |
| 8/10 | 19 |
|
53% |
| 7/10 | 5 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
3% |
| 4/10 | 1 |
|
3% |
| 3/10 | 1 |
|
3% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
78.33% Average
The raw data average (mean) for all the Q Box Motorhome Park face-to-face reviews is 78.33% and is based on 36 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ofir | 2/10 | 70 days | 55% |
| Jamie | 7/10 | 436 days | 100% |
| Paulo | 4/10 | 558 days | 65% |
| Or Guz | 3/10 | 770 days | 43% |
| Patrick Reuvers | 2/10 | 770 days | 36% |
| Trui Waalwijk | 6/10 | 801 days | 66% |
| Julia | 7/10 | 832 days | 68% |
| Romy De Bruin | 8/10 | 862 days | 68% |
| Paul Dempsey | 3/10 | 862 days | 38% |
| Caolan Harvey | 9/10 | 862 days | 69% |
| HAJOON PARK | 10/10 | 923 days | 62% |
| Georgia | 9/10 | 1500 days | 13% |
| Dan | 8/10 | 1562 days | 11% |
| Marnie | 8/10 | 1897 days | 6% |
| Lisa | 8/10 | 1958 days | 6% |
| Celly | 8/10 | 2203 days | 5% |
| Dan | 5/10 | 2293 days | 4% |
| sally m | 9/10 | 2476 days | 4% |
| Harriet Smith | 8/10 | 2933 days | 3% |
| Marcel G | 2/10 | 3036 days | 1% |
| Helen Keck | 6/10 | 3150 days | 2% |
| Beth Goodrich | 5/10 | 3157 days | 2% |
| Alicia McCormick | 6/10 | 3167 days | 2% |
| Monique Schreiner | 9/10 | 3175 days | 3% |
| Nipon Assanuk | 6/10 | 3252 days | 2% |
| Susanne Muller | 6/10 | 3267 days | 2% |
| Jenny Adams | 7/10 | 3280 days | 2% |
| Sara Dimnik | 7/10 | 3280 days | 2% |
| Bert Strijtveen | 5/10 | 3319 days | 2% |
| Craig Dawson | 9/10 | 3417 days | 2% |
| Harriet Bramley | 6/10 | 3483 days | 2% |
| Fabien Metro | 3/10 | 3515 days | 1% |
| Saskia Luecke | 6/10 | 3595 days | 2% |
| Daniel Jurt | 3/10 | 3605 days | 1% |
| Nils Holdack | 2/10 | 3625 days | 1% |
| Natalia Lukito | 6/10 | 3671 days | 1% |
| Elles Janssen | 7/10 | 3723 days | 1% |
| ct2034 | 1/10 | 3723 days | 1% |
| imran pariyani | 9/10 | 3732 days | 2% |
| Jam Boggomann | 7/10 | 3750 days | 1% |
| Paul de Bruijn | 8/10 | 3764 days | 1% |
| Sina Leidig | 9/10 | 3784 days | 1% |
| Robert Webber | 1/10 | 3784 days | 1% |
| Martin Sajdok | 3/10 | 4000 days | 0% |
| Jesper Henriksen | 8/10 | 4024 days | 1% |
| Helene Andersen | 7/10 | 4024 days | 1% |
| Douglas Dean | 8/10 | 4029 days | 1% |
| Linus Larsson | 4/10 | 4035 days | 1% |
| Andrew Magill | 9/10 | 4035 days | 1% |
| Anna Guzewiez | 7/10 | 4048 days | 1% |
| Simon Tanguy | 8/10 | 4048 days | 1% |
| Inga Memmen | 9/10 | 4055 days | 1% |
| Richard van den Bosch | 8/10 | 4073 days | 1% |
| Ina Daubenbuechel | 9/10 | 4073 days | 1% |
| Uta Dingebauer | 9/10 | 4073 days | 1% |
| Julia Amberger | 8/10 | 4079 days | 1% |
| Annalina Drebald | 9/10 | 4079 days | 1% |
| Nicolas Trezeguet | 8/10 | 4089 days | 1% |
| Jesse Farrell | 8/10 | 4097 days | 1% |
| Jeremy Maurer | 8/10 | 4119 days | 1% |
| Erin Decker | 5/10 | 4119 days | 0% |
| 2 tent travelers from Montreal | 6/10 | 4119 days | 1% |
| Elise Robson | 7/10 | 4302 days | 0% |
| Deon Bossenger | 9/10 | 4363 days | 0% |
| shaynne thompson | 6/10 | 4363 days | 0% |
| Marla Fogh | 9/10 | 4377 days | 0% |
| Wayne Kerr | 5/10 | 4381 days | 1% |
| Abby Rescr | 8/10 | 4394 days | 1% |
| Frederick Dean | 8/10 | 4394 days | 1% |
| Helen Dean | 8/10 | 4394 days | 1% |
| Joey Mertzig | 8/10 | 4411 days | 1% |
| Alison Langley | 8/10 | 4466 days | 1% |
| Michael Kretzschmar | 8/10 | 4470 days | 1% |
| Andreas and Christine and Nora Busch | 8/10 | 4483 days | 1% |
| David | 10/10 | 4514 days | 1% |
| Moni01 | 2/10 | 4728 days | 1% |
| Laura vanGool | 8/10 | 4744 days | 1% |
| Emma Bagguley | 10/10 | 4766 days | 1% |
| R Straathof | 8/10 | 4775 days | 1% |
| Jessica Lane | 9/10 | 4785 days | 1% |
| DJohnson | 8/10 | 4941 days | 1% |
| Marc Edwards | 8/10 | 5083 days | 1% |
| Sean Brownell | 7/10 | 5094 days | 1% |
| Sophie Burge | 7/10 | 5102 days | 1% |
| Michaela Strohmarer | 10/10 | 5117 days | 1% |
| Carolin Moberg | 8/10 | 5130 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Q Box Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-0.97% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 57 days. However the Q Box Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Q Box Motorhome Park experience has been adjusted for 48 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 45 | -0.90% |
| 46 | -0.92% |
| 47 | -0.94% |
| 48 | -0.97% |
| 49 | -0.99% |
| 50 | -1.01% |
| 51 | -1.03% |
| … | … |
Balancing Adjustment
12.72% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
74%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.