Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.84%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 51 days | 50% |
| Mike Orme | 1/10 | 112 days | 45% |
| Jessica White | 10/10 | 417 days | 100% |
| Tracey | 8/10 | 600 days | 86% |
| Lucas | 10/10 | 659 days | 84% |
| Dave | 1/10 | 1726 days | 2% |
| Tuomas Saarela | 7/10 | 1755 days | 5% |
| Joseph | 3/10 | 1755 days | 3% |
| Andreas | 1/10 | 1755 days | 2% |
| D.G | 1/10 | 1755 days | 2% |
| jean pierre demange | 1/10 | 1755 days | 2% |
| Cindy | 1/10 | 1755 days | 2% |
| Sarah Plack | 1/10 | 1786 days | 2% |
| Debbie O'B | 1/10 | 1817 days | 2% |
| Tim | 1/10 | 1817 days | 2% |
| milton job | 1/10 | 1817 days | 2% |
| keke | 1/10 | 1817 days | 2% |
| Major big bear | 9/10 | 1817 days | 5% |
| Your neighbour | 1/10 | 1817 days | 2% |
| William Watson | 8/10 | 1847 days | 5% |
| Emily Payne | 3/10 | 1847 days | 3% |
| Tobias | 1/10 | 1847 days | 2% |
| Jesica Dalesio | 1/10 | 1847 days | 2% |
| DS | 1/10 | 2000 days | 2% |
| Anthony Haw | 3/10 | 2061 days | 3% |
| Edward Karr | 8/10 | 2092 days | 5% |
| N. van Wijk | 1/10 | 2092 days | 2% |
| Mmmm | 1/10 | 2120 days | 2% |
| Suzanne Lara BABER | 1/10 | 2120 days | 2% |
| Brian | 1/10 | 2120 days | 2% |
| Michelle and Tony | 4/10 | 2120 days | 3% |
| S Houston | 10/10 | 2120 days | 5% |
| Darren Navan | 5/10 | 2151 days | 4% |
| Pippa | 8/10 | 2151 days | 5% |
| Mark | 1/10 | 2151 days | 2% |
| Bill Brennan | 1/10 | 2151 days | 2% |
| Jane Doe | 1/10 | 2151 days | 2% |
| Lucky driver | 2/10 | 2151 days | 2% |
| AS | 8/10 | 2151 days | 5% |
| FAYCAL DRAOU | 2/10 | 2151 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2151 days | 5% |
| Geoffrey | 1/10 | 2151 days | 2% |
| Barbara | 1/10 | 2151 days | 2% |
| Yassine Ftouh | 1/10 | 2182 days | 2% |
| Megan | 1/10 | 2182 days | 2% |
| Steph Louise | 8/10 | 2182 days | 5% |
| Paulie | 10/10 | 2182 days | 5% |
| Marc | 1/10 | 2182 days | 2% |
| Claire Hill | 1/10 | 2182 days | 2% |
| Rebecca | 1/10 | 2182 days | 2% |
| Tom | 9/10 | 2182 days | 5% |
| Raquel | 1/10 | 2182 days | 2% |
| Armin | 1/10 | 2182 days | 2% |
| Mel | 6/10 | 2182 days | 4% |
| Matt Fall | 5/10 | 2182 days | 4% |
| Sophie Gingras | 7/10 | 2212 days | 4% |
| Brad McLeay | 1/10 | 2212 days | 2% |
| Pas | 1/10 | 2212 days | 2% |
| Bad day | 1/10 | 2212 days | 2% |
| Sarah | 1/10 | 2212 days | 2% |
| Mary Panko | 1/10 | 2212 days | 2% |
| Leon S | 2/10 | 2212 days | 2% |
| Mina | 3/10 | 2212 days | 3% |
| Nick | 2/10 | 2212 days | 2% |
| Jon | 1/10 | 2212 days | 2% |
| Sam | 1/10 | 2212 days | 2% |
| Jan Kruger | 1/10 | 2243 days | 2% |
| Claudia | 10/10 | 2243 days | 5% |
| Lauren | 1/10 | 2243 days | 2% |
| Cat | 7/10 | 2243 days | 4% |
| 5 guys in a van | 9/10 | 2243 days | 5% |
| Magnus | 1/10 | 2304 days | 2% |
| Clare | 1/10 | 2304 days | 2% |
| Louis | 7/10 | 2335 days | 4% |
| Laura | 1/10 | 2396 days | 2% |
| Liliana Rosa | 1/10 | 2426 days | 2% |
| Mark Lindeman | 4/10 | 2457 days | 3% |
| Andrew Miller | 7/10 | 2457 days | 4% |
| Turner | 1/10 | 2457 days | 2% |
| Claire | 2/10 | 2457 days | 2% |
| Laura M | 1/10 | 2457 days | 2% |
| Talia marie | 2/10 | 2457 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2457 days | 4% |
| Tania Green | 1/10 | 2457 days | 2% |
| Shane O'Connor | 1/10 | 2516 days | 2% |
| alyssa perkins | 10/10 | 2516 days | 4% |
| Lukas Peter | 8/10 | 2516 days | 4% |
| Robert Meerbach | 2/10 | 2516 days | 2% |
| Shelley Haslett | 1/10 | 2516 days | 2% |
| Emma Schenck | 1/10 | 2516 days | 2% |
| Williams | 3/10 | 2516 days | 2% |
| Julien C | 1/10 | 2516 days | 2% |
| Julie Buck | 2/10 | 2547 days | 2% |
| Michael Holm | 9/10 | 2572 days | 3% |
| Lizzy van den Boomen | 10/10 | 2577 days | 4% |
| Blablabla | 1/10 | 2577 days | 2% |
| Tom Bennett | 8/10 | 2582 days | 3% |
| Jacob Thomas | 1/10 | 2608 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2608 days | 2% |
| sara | 1/10 | 2608 days | 2% |
| Le grand Gaultier | 1/10 | 2608 days | 2% |
| Mathias Mouridsen | 10/10 | 2638 days | 4% |
| Kyle Peter | 9/10 | 2669 days | 4% |
| Troy Hill | 1/10 | 2791 days | 1% |
| Irene Ruiz | 1/10 | 2791 days | 1% |
| Alex Conejo | 1/10 | 2791 days | 1% |
| Cherie and Dan | 6/10 | 2797 days | 3% |
| Sabine Gauss | 3/10 | 2815 days | 2% |
| Dianne Farrell | 1/10 | 2822 days | 1% |
| Vivi | 6/10 | 2822 days | 3% |
| Kate and Dom | 3/10 | 2831 days | 1% |
| Pierre Kaklamanos | 2/10 | 2850 days | 2% |
| Emma Syler | 7/10 | 2850 days | 3% |
| Steve Osborne | 1/10 | 2850 days | 1% |
| Steven Pym | 7/10 | 2850 days | 3% |
| joan coutts | 8/10 | 2850 days | 3% |
| Henna | 7/10 | 2852 days | 3% |
| Taylor Doolittle | 2/10 | 2858 days | 1% |
| Katherine Foxston | 1/10 | 2881 days | 1% |
| Samira Meyer | 1/10 | 2881 days | 1% |
| Kim Reid | 3/10 | 2881 days | 2% |
| CCBC | 2/10 | 2881 days | 1% |
| Takeme | 10/10 | 2881 days | 3% |
| Lichun Lu | 1/10 | 2881 days | 1% |
| Marvin Clark | 4/10 | 2881 days | 2% |
| Charlotte Stone | 9/10 | 2881 days | 3% |
| Andrew Sargent | 4/10 | 2881 days | 2% |
| Loic Besson | 4/10 | 2894 days | 2% |
| Filipe Santos | 8/10 | 2901 days | 3% |
| Annina B | 8/10 | 2901 days | 3% |
| Joan Arnau Bataller | 1/10 | 2912 days | 1% |
| tom | 1/10 | 2912 days | 1% |
| Josh Lesley-Smith | 9/10 | 2918 days | 3% |
| Mona Uttendorf | 6/10 | 2919 days | 2% |
| Jakob Lovdahl | 5/10 | 2927 days | 2% |
| Connie Geiger | 4/10 | 2942 days | 2% |
| alex llano | 4/10 | 2942 days | 2% |
| Robert | 1/10 | 2942 days | 1% |
| Nickolas Jonkergouw | 9/10 | 2943 days | 3% |
| Laura Leoekloek | 8/10 | 2944 days | 3% |
| Viki Kent | 9/10 | 2947 days | 3% |
| Ross D | 8/10 | 2947 days | 3% |
| Austin Jurgensmeyer | 8/10 | 2949 days | 3% |
| Sophia Satter | 5/10 | 2954 days | 2% |
| Noel Jacobs | 4/10 | 2955 days | 2% |
| ailsa | 1/10 | 2973 days | 1% |
| Marc July | 1/10 | 3095 days | 1% |
| Timothy Delaney | 4/10 | 3116 days | 2% |
| MARTIN Vincent | 1/10 | 3156 days | 1% |
| Chadd Holland | 8/10 | 3158 days | 3% |
| Alison Seidl | 7/10 | 3167 days | 2% |
| Katie Griffiths | 8/10 | 3169 days | 2% |
| Chris Spratt | 8/10 | 3169 days | 2% |
| Jana B | 8/10 | 3173 days | 2% |
| Lisa Fenzl | 7/10 | 3175 days | 2% |
| Heidi et Mat | 7/10 | 3176 days | 2% |
| Jeanne Minor | 8/10 | 3177 days | 2% |
| Jared Marshall | 6/10 | 3180 days | 2% |
| Molly Bogeberg | 8/10 | 3181 days | 2% |
| Lucy Murray | 4/10 | 3186 days | 1% |
| Kevin Neill | 3/10 | 3187 days | 1% |
| Sheila Palmer | 3/10 | 3187 days | 1% |
| Lena Förtsch | 10/10 | 3187 days | 3% |
| jay gilligan | 1/10 | 3187 days | 1% |
| Leigh B. | 1/10 | 3187 days | 1% |
| Tarrad | 4/10 | 3195 days | 1% |
| Eileen Klinkmuller | 5/10 | 3197 days | 2% |
| Debra Adams | 9/10 | 3216 days | 2% |
| sam k | 1/10 | 3216 days | 1% |
| Timea Bagosi | 9/10 | 3216 days | 2% |
| Fabian Kukla | 9/10 | 3231 days | 2% |
| Iris Kerbler | 7/10 | 3231 days | 2% |
| Gregory | 9/10 | 3233 days | 2% |
| Anais Touri | 9/10 | 3235 days | 2% |
| Nina Kletner | 8/10 | 3237 days | 2% |
| Jonas Hoerning | 3/10 | 3238 days | 1% |
| Vanesha Patel | 6/10 | 3239 days | 2% |
| sebastian engstrom | 9/10 | 3247 days | 2% |
| eric amiel | 8/10 | 3247 days | 2% |
| claire | 7/10 | 3247 days | 2% |
| Nicolas Fernandez | 8/10 | 3247 days | 2% |
| Michal Trubac | 9/10 | 3247 days | 2% |
| Andrew Bird | 8/10 | 3247 days | 2% |
| taylah fogden | 4/10 | 3247 days | 2% |
| Tzimas S | 2/10 | 3247 days | 1% |
| Sylvain Blanchet | 9/10 | 3247 days | 2% |
| Maren Z | 5/10 | 3247 days | 2% |
| Hanna Ala | 6/10 | 3247 days | 2% |
| Peter Lothian | 1/10 | 3247 days | 1% |
| Caroline Hopkinson | 10/10 | 3247 days | 2% |
| Jane Desbarats | 8/10 | 3247 days | 2% |
| erik Hulleman | 9/10 | 3247 days | 2% |
| Eric Fan | 9/10 | 3247 days | 2% |
| caroline dutchie | 9/10 | 3247 days | 2% |
| Dee Vaughan | 8/10 | 3247 days | 2% |
| lallemand catherine | 8/10 | 3247 days | 2% |
| Cesar Juan | 7/10 | 3247 days | 2% |
| judith lauter | 7/10 | 3247 days | 2% |
| Cristina Yoder | 8/10 | 3247 days | 2% |
| Ulrike Filp | 7/10 | 3247 days | 2% |
| Stephanie Levins | 4/10 | 3247 days | 2% |
| Steven Hernandez | 1/10 | 3247 days | 1% |
| Hendrik Jelsma | 8/10 | 3247 days | 2% |
| Diego Pablos | 7/10 | 3266 days | 2% |
| Hannah Fidora | 7/10 | 3274 days | 2% |
| Kristel Pretorius | 7/10 | 3278 days | 2% |
| Piet Juerging | 9/10 | 3278 days | 2% |
| Laure Fontaine Garant | 8/10 | 3278 days | 2% |
| James Chandler | 8/10 | 3278 days | 2% |
| victor Antonelli | 8/10 | 3278 days | 2% |
| katrine thomsen | 8/10 | 3278 days | 2% |
| Thijs Nijsink | 8/10 | 3278 days | 2% |
| Shohei Nomura | 8/10 | 3278 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3278 days | 2% |
| Chris Coon | 10/10 | 3278 days | 2% |
| Jason Barton | 9/10 | 3278 days | 2% |
| Hilmar Lehnert | 8/10 | 3278 days | 2% |
| mick ay | 1/10 | 3278 days | 1% |
| Christopher | 2/10 | 3278 days | 1% |
| Elizabeth Nash | 6/10 | 3279 days | 2% |
| Paul McDermott | 7/10 | 3280 days | 2% |
| Amanda Kuen | 3/10 | 3308 days | 1% |
| Loz Capanna | 1/10 | 3308 days | 1% |
| Kris Castricum | 1/10 | 3308 days | 1% |
| James kneup | 1/10 | 3339 days | 1% |
| Chris Otjes | 8/10 | 3400 days | 2% |
| DreamOn | 8/10 | 3522 days | 2% |
| Rebecca Duncan | 1/10 | 3553 days | 1% |
| Marie Rose | 8/10 | 3553 days | 2% |
| Nina Müller | 1/10 | 3568 days | 1% |
| Carmen Vulink | 1/10 | 3581 days | 1% |
| L P | 7/10 | 3612 days | 2% |
| jgua001 | 1/10 | 3612 days | 1% |
| Kilian Vos | 8/10 | 3628 days | 1% |
| Antoine Lerin | 8/10 | 3635 days | 1% |
| Inge van Noorf | 6/10 | 3640 days | 1% |
| Tamsin Davis | 2/10 | 3643 days | 1% |
| MyName isPrivate | 1/10 | 3643 days | 1% |
| Old Pugh | 7/10 | 3643 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3644 days | 1% |
| Sarah Healey | 1/10 | 3887 days | 0% |
| Cecilia Anderson | 6/10 | 3889 days | 1% |
| Claudia Hillebrand | 4/10 | 3891 days | 1% |
| Penny Lee | 6/10 | 3891 days | 1% |
| Catherine Schlachter | 8/10 | 3893 days | 1% |
| Helen Olsson | 8/10 | 3894 days | 1% |
| Audrey Le Bourthe | 4/10 | 3896 days | 1% |
| Josefin Lind | 7/10 | 3897 days | 1% |
| Herman Holmgist | 7/10 | 3897 days | 1% |
| malkav2024 | 1/10 | 3918 days | 0% |
| Daniel Robledo | 7/10 | 3919 days | 1% |
| Helen McKevitt | 9/10 | 3924 days | 1% |
| Andrew Magill | 8/10 | 3924 days | 1% |
| Ruth Watkin | 9/10 | 3942 days | 1% |
| Lisbeth Sorum | 9/10 | 3953 days | 1% |
| Cameron Tarbotton | 9/10 | 3953 days | 1% |
| Richard van den Bosch | 6/10 | 3962 days | 1% |
| Ina Daubenbuechel | 6/10 | 3962 days | 1% |
| Stripeyfish | 10/10 | 3977 days | 1% |
| François Munoz | 1/10 | 3977 days | 0% |
| Astrid Van Der Laan | 3/10 | 3977 days | 0% |
| Moulou Ludonvic | 6/10 | 3982 days | 1% |
| Elisabeth Boulier | 6/10 | 3982 days | 1% |
| Charles Stafford | 1/10 | 4008 days | 0% |
| Lucien GENTIL | 1/10 | 4069 days | 0% |
| Tania Hinton | 9/10 | 4069 days | 1% |
| traveller26 | 1/10 | 4069 days | 0% |
| Anton Thisted | 7/10 | 4250 days | 0% |
| Josefine Sjodin | 7/10 | 4250 days | 0% |
| Katie Fleck | 7/10 | 4250 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4252 days | 0% |
| Stefanie Menz | 5/10 | 4270 days | 0% |
| Peer Krumrey | 4/10 | 4270 days | 0% |
| Sarah Horn | 10/10 | 4271 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4271 days | 0% |
| Ali S | 4/10 | 4283 days | 0% |
| Jazpaul | 8/10 | 4283 days | 0% |
| Malgorzata | 6/10 | 4287 days | 0% |
| Michal | 6/10 | 4287 days | 0% |
| Przemystaw Tymizyszyn | 6/10 | 4287 days | 0% |
| jmano | 9/10 | 4311 days | 0% |
| Sports_Cotton | 9/10 | 4311 days | 0% |
| Steve Jackson | 1/10 | 4311 days | 0% |
| Karl Schendel | 9/10 | 4311 days | 0% |
| S Curry | 10/10 | 4311 days | 0% |
| David Frankl | 9/10 | 4311 days | 0% |
| Thommy S | 10/10 | 4311 days | 0% |
| Tanja and Pascal | 6/10 | 4313 days | 0% |
| LisaTe | 1/10 | 4342 days | 0% |
| Jeroen de Vroome | 1/10 | 4342 days | 0% |
| Dennis Post | 10/10 | 4342 days | 0% |
| Graeme | 8/10 | 4342 days | 0% |
| Mark and Eefie | 6/10 | 4358 days | 0% |
| Kevin Blom | 9/10 | 4377 days | 0% |
| unlucky | 2/10 | 4403 days | 0% |
| Natalie C. | 10/10 | 4403 days | 1% |
| trevrobinson | 10/10 | 4434 days | 1% |
| jonoslade | 10/10 | 4434 days | 1% |
| Chris Gale | 9/10 | 4464 days | 1% |
| hugginalan | 2/10 | 4617 days | 0% |
| Xanadu | 7/10 | 4617 days | 1% |
| Steffien | 9/10 | 4617 days | 1% |
| Ali Hendry | 8/10 | 4629 days | 1% |
| M Theunissen | 7/10 | 4631 days | 1% |
| Heiner Reinecke | 6/10 | 4640 days | 1% |
| travelling_solo | 8/10 | 4648 days | 1% |
| Elaine | 3/10 | 4658 days | 0% |
| Dominik Langenegger | 9/10 | 4659 days | 1% |
| Inge Davbbert | 9/10 | 4660 days | 1% |
| Peter Putz | 1/10 | 4662 days | 0% |
| Simon Fry | 6/10 | 4662 days | 1% |
| Villa | 5/10 | 4662 days | 1% |
| Marilyn Mobley | 3/10 | 4663 days | 0% |
| Diana Allan | 7/10 | 4664 days | 1% |
| Liz Stokes | 6/10 | 4664 days | 1% |
| Saskia Brown | 7/10 | 4674 days | 1% |
| katiestone | 10/10 | 4677 days | 1% |
| Laura Smith | 5/10 | 4690 days | 1% |
| Graines | 2/10 | 4708 days | 0% |
| Posse | 1/10 | 4708 days | 0% |
| Bren | 8/10 | 4708 days | 1% |
| Peter | 9/10 | 4708 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4748 days | 1% |
| jule | 10/10 | 4769 days | 1% |
| Patricia French | 4/10 | 4973 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5000 days | 1% |
| Phil Cowlard | 6/10 | 5006 days | 1% |
| Douglas & Alison Mark | 4/10 | 5010 days | 1% |
| Manuela Manns | 4/10 | 5027 days | 1% |
| Masanobu81 | 10/10 | 5042 days | 1% |
| Jem | 9/10 | 5042 days | 1% |
| Ashley Arnold | 7/10 | 5383 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-3.25% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 43 days. The Lucky Rentals experience has 1 recent ranking. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 31 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 28 | -0.57% |
| 29 | -0.59% |
| 30 | -0.61% |
| 31 | -0.63% |
| 32 | -0.65% |
| 33 | -0.67% |
| 34 | -0.69% |
| … | … |
Balancing Adjustment
14.33% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.