G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.43%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 173 days | 54% |
| Mike Orme | 1/10 | 234 days | 47% |
| Jessica White | 10/10 | 539 days | 100% |
| Tracey | 8/10 | 722 days | 83% |
| Lucas | 10/10 | 781 days | 78% |
| Dave | 1/10 | 1848 days | 2% |
| Tuomas Saarela | 7/10 | 1876 days | 5% |
| Joseph | 3/10 | 1876 days | 3% |
| Andreas | 1/10 | 1877 days | 2% |
| D.G | 1/10 | 1877 days | 2% |
| jean pierre demange | 1/10 | 1877 days | 2% |
| Cindy | 1/10 | 1877 days | 2% |
| Sarah Plack | 1/10 | 1908 days | 2% |
| Debbie O'B | 1/10 | 1938 days | 2% |
| Tim | 1/10 | 1939 days | 2% |
| milton job | 1/10 | 1939 days | 2% |
| keke | 1/10 | 1939 days | 2% |
| Major big bear | 9/10 | 1939 days | 6% |
| Your neighbour | 1/10 | 1939 days | 2% |
| William Watson | 8/10 | 1968 days | 6% |
| Emily Payne | 3/10 | 1968 days | 3% |
| Tobias | 1/10 | 1969 days | 2% |
| Jesica Dalesio | 1/10 | 1969 days | 2% |
| DS | 1/10 | 2122 days | 2% |
| Anthony Haw | 3/10 | 2183 days | 3% |
| Edward Karr | 8/10 | 2213 days | 5% |
| N. van Wijk | 1/10 | 2214 days | 2% |
| Mmmm | 1/10 | 2242 days | 2% |
| Suzanne Lara BABER | 1/10 | 2242 days | 2% |
| Brian | 1/10 | 2242 days | 2% |
| Michelle and Tony | 4/10 | 2242 days | 3% |
| S Houston | 10/10 | 2242 days | 5% |
| Darren Navan | 5/10 | 2272 days | 4% |
| Pippa | 8/10 | 2272 days | 5% |
| Mark | 1/10 | 2273 days | 2% |
| Bill Brennan | 1/10 | 2273 days | 2% |
| Jane Doe | 1/10 | 2273 days | 2% |
| Lucky driver | 2/10 | 2273 days | 2% |
| AS | 8/10 | 2273 days | 5% |
| FAYCAL DRAOU | 2/10 | 2273 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2273 days | 5% |
| Geoffrey | 1/10 | 2273 days | 2% |
| Barbara | 1/10 | 2273 days | 2% |
| Yassine Ftouh | 1/10 | 2303 days | 2% |
| Megan | 1/10 | 2304 days | 2% |
| Steph Louise | 8/10 | 2304 days | 5% |
| Paulie | 10/10 | 2304 days | 5% |
| Marc | 1/10 | 2304 days | 2% |
| Claire Hill | 1/10 | 2304 days | 2% |
| Rebecca | 1/10 | 2304 days | 2% |
| Tom | 9/10 | 2304 days | 5% |
| Raquel | 1/10 | 2304 days | 2% |
| Armin | 1/10 | 2304 days | 2% |
| Mel | 6/10 | 2304 days | 4% |
| Matt Fall | 5/10 | 2304 days | 4% |
| Sophie Gingras | 7/10 | 2333 days | 4% |
| Brad McLeay | 1/10 | 2333 days | 2% |
| Pas | 1/10 | 2334 days | 2% |
| Bad day | 1/10 | 2334 days | 2% |
| Sarah | 1/10 | 2334 days | 2% |
| Mary Panko | 1/10 | 2334 days | 2% |
| Leon S | 2/10 | 2334 days | 2% |
| Mina | 3/10 | 2334 days | 3% |
| Nick | 2/10 | 2334 days | 2% |
| Jon | 1/10 | 2334 days | 2% |
| Sam | 1/10 | 2334 days | 2% |
| Jan Kruger | 1/10 | 2365 days | 2% |
| Claudia | 10/10 | 2365 days | 5% |
| Lauren | 1/10 | 2365 days | 2% |
| Cat | 7/10 | 2365 days | 4% |
| 5 guys in a van | 9/10 | 2365 days | 5% |
| Magnus | 1/10 | 2426 days | 2% |
| Clare | 1/10 | 2426 days | 2% |
| Louis | 7/10 | 2457 days | 4% |
| Laura | 1/10 | 2518 days | 2% |
| Liliana Rosa | 1/10 | 2548 days | 2% |
| Mark Lindeman | 4/10 | 2578 days | 3% |
| Andrew Miller | 7/10 | 2578 days | 4% |
| Turner | 1/10 | 2579 days | 2% |
| Claire | 2/10 | 2579 days | 2% |
| Laura M | 1/10 | 2579 days | 2% |
| Talia marie | 2/10 | 2579 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2579 days | 4% |
| Tania Green | 1/10 | 2579 days | 2% |
| Shane O'Connor | 1/10 | 2637 days | 2% |
| alyssa perkins | 10/10 | 2637 days | 4% |
| Lukas Peter | 8/10 | 2637 days | 4% |
| Robert Meerbach | 2/10 | 2637 days | 2% |
| Shelley Haslett | 1/10 | 2637 days | 2% |
| Emma Schenck | 1/10 | 2637 days | 2% |
| Williams | 3/10 | 2638 days | 2% |
| Julien C | 1/10 | 2638 days | 2% |
| Julie Buck | 2/10 | 2668 days | 2% |
| Michael Holm | 9/10 | 2694 days | 4% |
| Lizzy van den Boomen | 10/10 | 2698 days | 4% |
| Blablabla | 1/10 | 2698 days | 2% |
| Tom Bennett | 8/10 | 2704 days | 3% |
| Jacob Thomas | 1/10 | 2729 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2729 days | 2% |
| sara | 1/10 | 2729 days | 2% |
| Le grand Gaultier | 1/10 | 2729 days | 2% |
| Mathias Mouridsen | 10/10 | 2759 days | 4% |
| Kyle Peter | 9/10 | 2790 days | 4% |
| Troy Hill | 1/10 | 2912 days | 1% |
| Irene Ruiz | 1/10 | 2912 days | 1% |
| Alex Conejo | 1/10 | 2912 days | 1% |
| Cherie and Dan | 6/10 | 2919 days | 3% |
| Sabine Gauss | 3/10 | 2937 days | 1% |
| Dianne Farrell | 1/10 | 2943 days | 1% |
| Vivi | 6/10 | 2943 days | 3% |
| Kate and Dom | 3/10 | 2953 days | 1% |
| Pierre Kaklamanos | 2/10 | 2971 days | 1% |
| Emma Syler | 7/10 | 2971 days | 3% |
| Steve Osborne | 1/10 | 2971 days | 1% |
| Steven Pym | 7/10 | 2971 days | 3% |
| joan coutts | 8/10 | 2971 days | 3% |
| Henna | 7/10 | 2974 days | 3% |
| Taylor Doolittle | 2/10 | 2980 days | 1% |
| Katherine Foxston | 1/10 | 3002 days | 1% |
| Samira Meyer | 1/10 | 3002 days | 1% |
| Kim Reid | 3/10 | 3002 days | 2% |
| CCBC | 2/10 | 3002 days | 1% |
| Takeme | 10/10 | 3002 days | 3% |
| Lichun Lu | 1/10 | 3002 days | 1% |
| Marvin Clark | 4/10 | 3002 days | 2% |
| Charlotte Stone | 9/10 | 3002 days | 3% |
| Andrew Sargent | 4/10 | 3002 days | 2% |
| Loic Besson | 4/10 | 3016 days | 2% |
| Filipe Santos | 8/10 | 3023 days | 3% |
| Annina B | 8/10 | 3023 days | 3% |
| Joan Arnau Bataller | 1/10 | 3033 days | 1% |
| tom | 1/10 | 3033 days | 1% |
| Josh Lesley-Smith | 9/10 | 3040 days | 3% |
| Mona Uttendorf | 6/10 | 3041 days | 2% |
| Jakob Lovdahl | 5/10 | 3049 days | 2% |
| Connie Geiger | 4/10 | 3063 days | 2% |
| alex llano | 4/10 | 3063 days | 2% |
| Robert | 1/10 | 3063 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3065 days | 3% |
| Laura Leoekloek | 8/10 | 3066 days | 3% |
| Viki Kent | 9/10 | 3069 days | 3% |
| Ross D | 8/10 | 3069 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3071 days | 3% |
| Sophia Satter | 5/10 | 3076 days | 2% |
| Noel Jacobs | 4/10 | 3077 days | 2% |
| ailsa | 1/10 | 3094 days | 1% |
| Marc July | 1/10 | 3216 days | 1% |
| Timothy Delaney | 4/10 | 3238 days | 1% |
| MARTIN Vincent | 1/10 | 3278 days | 1% |
| Chadd Holland | 8/10 | 3280 days | 3% |
| Alison Seidl | 7/10 | 3289 days | 2% |
| Katie Griffiths | 8/10 | 3291 days | 2% |
| Chris Spratt | 8/10 | 3291 days | 2% |
| Jana B | 8/10 | 3295 days | 2% |
| Lisa Fenzl | 7/10 | 3297 days | 2% |
| Heidi et Mat | 7/10 | 3298 days | 2% |
| Jeanne Minor | 8/10 | 3299 days | 2% |
| Jared Marshall | 6/10 | 3302 days | 2% |
| Molly Bogeberg | 8/10 | 3303 days | 2% |
| Lucy Murray | 4/10 | 3308 days | 1% |
| Kevin Neill | 3/10 | 3308 days | 1% |
| Sheila Palmer | 3/10 | 3308 days | 1% |
| Lena Förtsch | 10/10 | 3308 days | 3% |
| jay gilligan | 1/10 | 3308 days | 1% |
| Leigh B. | 1/10 | 3308 days | 1% |
| Tarrad | 4/10 | 3317 days | 1% |
| Eileen Klinkmuller | 5/10 | 3319 days | 2% |
| Debra Adams | 9/10 | 3337 days | 2% |
| sam k | 1/10 | 3337 days | 1% |
| Timea Bagosi | 9/10 | 3337 days | 2% |
| Fabian Kukla | 9/10 | 3353 days | 2% |
| Iris Kerbler | 7/10 | 3353 days | 2% |
| Gregory | 9/10 | 3355 days | 2% |
| Anais Touri | 9/10 | 3357 days | 2% |
| Nina Kletner | 8/10 | 3359 days | 2% |
| Jonas Hoerning | 3/10 | 3360 days | 1% |
| Vanesha Patel | 6/10 | 3361 days | 2% |
| sebastian engstrom | 9/10 | 3368 days | 2% |
| eric amiel | 8/10 | 3368 days | 2% |
| claire | 7/10 | 3368 days | 2% |
| Nicolas Fernandez | 8/10 | 3368 days | 2% |
| Michal Trubac | 9/10 | 3368 days | 2% |
| Andrew Bird | 8/10 | 3368 days | 2% |
| taylah fogden | 4/10 | 3368 days | 2% |
| Tzimas S | 2/10 | 3368 days | 1% |
| Sylvain Blanchet | 9/10 | 3368 days | 2% |
| Maren Z | 5/10 | 3368 days | 2% |
| Hanna Ala | 6/10 | 3368 days | 2% |
| Peter Lothian | 1/10 | 3368 days | 1% |
| Caroline Hopkinson | 10/10 | 3368 days | 2% |
| Jane Desbarats | 8/10 | 3368 days | 2% |
| erik Hulleman | 9/10 | 3369 days | 2% |
| Eric Fan | 9/10 | 3369 days | 2% |
| caroline dutchie | 9/10 | 3369 days | 2% |
| Dee Vaughan | 8/10 | 3369 days | 2% |
| lallemand catherine | 8/10 | 3369 days | 2% |
| Cesar Juan | 7/10 | 3369 days | 2% |
| judith lauter | 7/10 | 3369 days | 2% |
| Cristina Yoder | 8/10 | 3369 days | 2% |
| Ulrike Filp | 7/10 | 3369 days | 2% |
| Stephanie Levins | 4/10 | 3369 days | 2% |
| Steven Hernandez | 1/10 | 3369 days | 1% |
| Hendrik Jelsma | 8/10 | 3369 days | 2% |
| Diego Pablos | 7/10 | 3388 days | 2% |
| Hannah Fidora | 7/10 | 3396 days | 2% |
| Kristel Pretorius | 7/10 | 3399 days | 2% |
| Piet Juerging | 9/10 | 3399 days | 2% |
| Laure Fontaine Garant | 8/10 | 3399 days | 2% |
| James Chandler | 8/10 | 3399 days | 2% |
| victor Antonelli | 8/10 | 3399 days | 2% |
| katrine thomsen | 8/10 | 3399 days | 2% |
| Thijs Nijsink | 8/10 | 3399 days | 2% |
| Shohei Nomura | 8/10 | 3399 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3399 days | 2% |
| Chris Coon | 10/10 | 3399 days | 2% |
| Jason Barton | 9/10 | 3399 days | 2% |
| Hilmar Lehnert | 8/10 | 3399 days | 2% |
| mick ay | 1/10 | 3400 days | 1% |
| Christopher | 2/10 | 3400 days | 1% |
| Elizabeth Nash | 6/10 | 3401 days | 2% |
| Paul McDermott | 7/10 | 3402 days | 2% |
| Amanda Kuen | 3/10 | 3429 days | 1% |
| Loz Capanna | 1/10 | 3430 days | 1% |
| Kris Castricum | 1/10 | 3430 days | 1% |
| James kneup | 1/10 | 3461 days | 1% |
| Chris Otjes | 8/10 | 3521 days | 2% |
| DreamOn | 8/10 | 3643 days | 2% |
| Rebecca Duncan | 1/10 | 3674 days | 1% |
| Marie Rose | 8/10 | 3674 days | 2% |
| Nina Müller | 1/10 | 3690 days | 0% |
| Carmen Vulink | 1/10 | 3702 days | 1% |
| L P | 7/10 | 3733 days | 1% |
| jgua001 | 1/10 | 3734 days | 1% |
| Kilian Vos | 8/10 | 3750 days | 1% |
| Antoine Lerin | 8/10 | 3757 days | 1% |
| Inge van Noorf | 6/10 | 3762 days | 1% |
| Tamsin Davis | 2/10 | 3764 days | 1% |
| MyName isPrivate | 1/10 | 3764 days | 1% |
| Old Pugh | 7/10 | 3764 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3766 days | 1% |
| Sarah Healey | 1/10 | 4009 days | 0% |
| Cecilia Anderson | 6/10 | 4011 days | 1% |
| Claudia Hillebrand | 4/10 | 4013 days | 0% |
| Penny Lee | 6/10 | 4013 days | 1% |
| Catherine Schlachter | 8/10 | 4015 days | 1% |
| Helen Olsson | 8/10 | 4016 days | 1% |
| Audrey Le Bourthe | 4/10 | 4018 days | 0% |
| Josefin Lind | 7/10 | 4019 days | 1% |
| Herman Holmgist | 7/10 | 4019 days | 1% |
| malkav2024 | 1/10 | 4040 days | 0% |
| Daniel Robledo | 7/10 | 4041 days | 1% |
| Helen McKevitt | 9/10 | 4046 days | 1% |
| Andrew Magill | 8/10 | 4046 days | 1% |
| Ruth Watkin | 9/10 | 4064 days | 1% |
| Lisbeth Sorum | 9/10 | 4075 days | 1% |
| Cameron Tarbotton | 9/10 | 4075 days | 1% |
| Richard van den Bosch | 6/10 | 4084 days | 1% |
| Ina Daubenbuechel | 6/10 | 4084 days | 1% |
| Stripeyfish | 10/10 | 4099 days | 1% |
| François Munoz | 1/10 | 4099 days | 0% |
| Astrid Van Der Laan | 3/10 | 4099 days | 0% |
| Moulou Ludonvic | 6/10 | 4104 days | 0% |
| Elisabeth Boulier | 6/10 | 4104 days | 0% |
| Charles Stafford | 1/10 | 4130 days | 0% |
| Lucien GENTIL | 1/10 | 4191 days | 0% |
| Tania Hinton | 9/10 | 4191 days | 0% |
| traveller26 | 1/10 | 4191 days | 0% |
| Anton Thisted | 7/10 | 4372 days | 0% |
| Josefine Sjodin | 7/10 | 4372 days | 0% |
| Katie Fleck | 7/10 | 4372 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4374 days | 0% |
| Stefanie Menz | 5/10 | 4392 days | 1% |
| Peer Krumrey | 4/10 | 4392 days | 1% |
| Sarah Horn | 10/10 | 4393 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4393 days | 1% |
| Ali S | 4/10 | 4405 days | 1% |
| Jazpaul | 8/10 | 4405 days | 1% |
| Malgorzata | 6/10 | 4409 days | 1% |
| Michal | 6/10 | 4409 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4409 days | 1% |
| jmano | 9/10 | 4433 days | 1% |
| Sports_Cotton | 9/10 | 4433 days | 1% |
| Steve Jackson | 1/10 | 4433 days | 0% |
| Karl Schendel | 9/10 | 4433 days | 1% |
| S Curry | 10/10 | 4433 days | 1% |
| David Frankl | 9/10 | 4433 days | 1% |
| Thommy S | 10/10 | 4433 days | 1% |
| Tanja and Pascal | 6/10 | 4435 days | 1% |
| LisaTe | 1/10 | 4464 days | 0% |
| Jeroen de Vroome | 1/10 | 4464 days | 0% |
| Dennis Post | 10/10 | 4464 days | 1% |
| Graeme | 8/10 | 4464 days | 1% |
| Mark and Eefie | 6/10 | 4480 days | 1% |
| Kevin Blom | 9/10 | 4499 days | 1% |
| unlucky | 2/10 | 4525 days | 1% |
| Natalie C. | 10/10 | 4525 days | 1% |
| trevrobinson | 10/10 | 4556 days | 1% |
| jonoslade | 10/10 | 4556 days | 1% |
| Chris Gale | 9/10 | 4586 days | 1% |
| hugginalan | 2/10 | 4739 days | 1% |
| Xanadu | 7/10 | 4739 days | 1% |
| Steffien | 9/10 | 4739 days | 1% |
| Ali Hendry | 8/10 | 4751 days | 1% |
| M Theunissen | 7/10 | 4753 days | 1% |
| Heiner Reinecke | 6/10 | 4762 days | 1% |
| travelling_solo | 8/10 | 4770 days | 1% |
| Elaine | 3/10 | 4780 days | 1% |
| Dominik Langenegger | 9/10 | 4781 days | 1% |
| Inge Davbbert | 9/10 | 4782 days | 1% |
| Peter Putz | 1/10 | 4784 days | 0% |
| Simon Fry | 6/10 | 4784 days | 1% |
| Villa | 5/10 | 4784 days | 1% |
| Marilyn Mobley | 3/10 | 4785 days | 1% |
| Diana Allan | 7/10 | 4786 days | 1% |
| Liz Stokes | 6/10 | 4786 days | 1% |
| Saskia Brown | 7/10 | 4796 days | 1% |
| katiestone | 10/10 | 4799 days | 1% |
| Laura Smith | 5/10 | 4812 days | 1% |
| Graines | 2/10 | 4830 days | 1% |
| Posse | 1/10 | 4830 days | 0% |
| Bren | 8/10 | 4830 days | 1% |
| Peter | 9/10 | 4830 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4870 days | 1% |
| jule | 10/10 | 4891 days | 1% |
| Patricia French | 4/10 | 5095 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5122 days | 1% |
| Phil Cowlard | 6/10 | 5128 days | 1% |
| Douglas & Alison Mark | 4/10 | 5132 days | 1% |
| Manuela Manns | 4/10 | 5149 days | 1% |
| Masanobu81 | 10/10 | 5164 days | 1% |
| Jem | 9/10 | 5164 days | 1% |
| Ashley Arnold | 7/10 | 5505 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.97% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 58 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 153 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 150 | -2.91% |
| 151 | -2.93% |
| 152 | -2.95% |
| 153 | -2.97% |
| 154 | -2.99% |
| 155 | -3.01% |
| 156 | -3.03% |
| … | … |
Balancing Adjustment
16.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.