Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.69%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 122 days | 52% |
| Mike Orme | 1/10 | 183 days | 46% |
| Jessica White | 10/10 | 488 days | 100% |
| Tracey | 8/10 | 671 days | 84% |
| Lucas | 10/10 | 730 days | 81% |
| Dave | 1/10 | 1797 days | 2% |
| Tuomas Saarela | 7/10 | 1826 days | 5% |
| Joseph | 3/10 | 1826 days | 3% |
| Andreas | 1/10 | 1826 days | 2% |
| D.G | 1/10 | 1826 days | 2% |
| jean pierre demange | 1/10 | 1826 days | 2% |
| Cindy | 1/10 | 1826 days | 2% |
| Sarah Plack | 1/10 | 1857 days | 2% |
| Debbie O'B | 1/10 | 1888 days | 2% |
| Tim | 1/10 | 1888 days | 2% |
| milton job | 1/10 | 1888 days | 2% |
| keke | 1/10 | 1888 days | 2% |
| Major big bear | 9/10 | 1888 days | 6% |
| Your neighbour | 1/10 | 1888 days | 2% |
| William Watson | 8/10 | 1918 days | 5% |
| Emily Payne | 3/10 | 1918 days | 3% |
| Tobias | 1/10 | 1918 days | 2% |
| Jesica Dalesio | 1/10 | 1918 days | 2% |
| DS | 1/10 | 2071 days | 2% |
| Anthony Haw | 3/10 | 2132 days | 3% |
| Edward Karr | 8/10 | 2163 days | 5% |
| N. van Wijk | 1/10 | 2163 days | 2% |
| Mmmm | 1/10 | 2191 days | 2% |
| Suzanne Lara BABER | 1/10 | 2191 days | 2% |
| Brian | 1/10 | 2191 days | 2% |
| Michelle and Tony | 4/10 | 2191 days | 3% |
| S Houston | 10/10 | 2191 days | 5% |
| Darren Navan | 5/10 | 2222 days | 4% |
| Pippa | 8/10 | 2222 days | 5% |
| Mark | 1/10 | 2222 days | 2% |
| Bill Brennan | 1/10 | 2222 days | 2% |
| Jane Doe | 1/10 | 2222 days | 2% |
| Lucky driver | 2/10 | 2222 days | 2% |
| AS | 8/10 | 2222 days | 5% |
| FAYCAL DRAOU | 2/10 | 2222 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2222 days | 5% |
| Geoffrey | 1/10 | 2222 days | 2% |
| Barbara | 1/10 | 2222 days | 2% |
| Yassine Ftouh | 1/10 | 2253 days | 2% |
| Megan | 1/10 | 2253 days | 2% |
| Steph Louise | 8/10 | 2253 days | 5% |
| Paulie | 10/10 | 2253 days | 5% |
| Marc | 1/10 | 2253 days | 2% |
| Claire Hill | 1/10 | 2253 days | 2% |
| Rebecca | 1/10 | 2253 days | 2% |
| Tom | 9/10 | 2253 days | 5% |
| Raquel | 1/10 | 2253 days | 2% |
| Armin | 1/10 | 2253 days | 2% |
| Mel | 6/10 | 2253 days | 4% |
| Matt Fall | 5/10 | 2253 days | 4% |
| Sophie Gingras | 7/10 | 2283 days | 4% |
| Brad McLeay | 1/10 | 2283 days | 2% |
| Pas | 1/10 | 2283 days | 2% |
| Bad day | 1/10 | 2283 days | 2% |
| Sarah | 1/10 | 2283 days | 2% |
| Mary Panko | 1/10 | 2283 days | 2% |
| Leon S | 2/10 | 2283 days | 2% |
| Mina | 3/10 | 2283 days | 3% |
| Nick | 2/10 | 2283 days | 2% |
| Jon | 1/10 | 2283 days | 2% |
| Sam | 1/10 | 2283 days | 2% |
| Jan Kruger | 1/10 | 2314 days | 2% |
| Claudia | 10/10 | 2314 days | 5% |
| Lauren | 1/10 | 2314 days | 2% |
| Cat | 7/10 | 2314 days | 4% |
| 5 guys in a van | 9/10 | 2314 days | 5% |
| Magnus | 1/10 | 2375 days | 2% |
| Clare | 1/10 | 2375 days | 2% |
| Louis | 7/10 | 2406 days | 4% |
| Laura | 1/10 | 2467 days | 2% |
| Liliana Rosa | 1/10 | 2497 days | 2% |
| Mark Lindeman | 4/10 | 2528 days | 3% |
| Andrew Miller | 7/10 | 2528 days | 4% |
| Turner | 1/10 | 2528 days | 2% |
| Claire | 2/10 | 2528 days | 2% |
| Laura M | 1/10 | 2528 days | 2% |
| Talia marie | 2/10 | 2528 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2528 days | 4% |
| Tania Green | 1/10 | 2528 days | 2% |
| Shane O'Connor | 1/10 | 2587 days | 2% |
| alyssa perkins | 10/10 | 2587 days | 4% |
| Lukas Peter | 8/10 | 2587 days | 4% |
| Robert Meerbach | 2/10 | 2587 days | 2% |
| Shelley Haslett | 1/10 | 2587 days | 2% |
| Emma Schenck | 1/10 | 2587 days | 2% |
| Williams | 3/10 | 2587 days | 2% |
| Julien C | 1/10 | 2587 days | 2% |
| Julie Buck | 2/10 | 2618 days | 2% |
| Michael Holm | 9/10 | 2643 days | 3% |
| Lizzy van den Boomen | 10/10 | 2648 days | 4% |
| Blablabla | 1/10 | 2648 days | 2% |
| Tom Bennett | 8/10 | 2653 days | 3% |
| Jacob Thomas | 1/10 | 2679 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2679 days | 2% |
| sara | 1/10 | 2679 days | 2% |
| Le grand Gaultier | 1/10 | 2679 days | 2% |
| Mathias Mouridsen | 10/10 | 2709 days | 4% |
| Kyle Peter | 9/10 | 2740 days | 4% |
| Troy Hill | 1/10 | 2862 days | 1% |
| Irene Ruiz | 1/10 | 2862 days | 1% |
| Alex Conejo | 1/10 | 2862 days | 1% |
| Cherie and Dan | 6/10 | 2868 days | 3% |
| Sabine Gauss | 3/10 | 2886 days | 1% |
| Dianne Farrell | 1/10 | 2893 days | 1% |
| Vivi | 6/10 | 2893 days | 3% |
| Kate and Dom | 3/10 | 2902 days | 1% |
| Pierre Kaklamanos | 2/10 | 2921 days | 1% |
| Emma Syler | 7/10 | 2921 days | 3% |
| Steve Osborne | 1/10 | 2921 days | 1% |
| Steven Pym | 7/10 | 2921 days | 3% |
| joan coutts | 8/10 | 2921 days | 3% |
| Henna | 7/10 | 2923 days | 3% |
| Taylor Doolittle | 2/10 | 2929 days | 1% |
| Katherine Foxston | 1/10 | 2952 days | 1% |
| Samira Meyer | 1/10 | 2952 days | 1% |
| Kim Reid | 3/10 | 2952 days | 2% |
| CCBC | 2/10 | 2952 days | 1% |
| Takeme | 10/10 | 2952 days | 3% |
| Lichun Lu | 1/10 | 2952 days | 1% |
| Marvin Clark | 4/10 | 2952 days | 2% |
| Charlotte Stone | 9/10 | 2952 days | 3% |
| Andrew Sargent | 4/10 | 2952 days | 2% |
| Loic Besson | 4/10 | 2965 days | 2% |
| Filipe Santos | 8/10 | 2972 days | 3% |
| Annina B | 8/10 | 2972 days | 3% |
| Joan Arnau Bataller | 1/10 | 2983 days | 1% |
| tom | 1/10 | 2983 days | 1% |
| Josh Lesley-Smith | 9/10 | 2989 days | 3% |
| Mona Uttendorf | 6/10 | 2990 days | 2% |
| Jakob Lovdahl | 5/10 | 2998 days | 2% |
| Connie Geiger | 4/10 | 3013 days | 2% |
| alex llano | 4/10 | 3013 days | 2% |
| Robert | 1/10 | 3013 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3014 days | 3% |
| Laura Leoekloek | 8/10 | 3015 days | 3% |
| Viki Kent | 9/10 | 3018 days | 3% |
| Ross D | 8/10 | 3018 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3020 days | 3% |
| Sophia Satter | 5/10 | 3025 days | 2% |
| Noel Jacobs | 4/10 | 3026 days | 2% |
| ailsa | 1/10 | 3044 days | 1% |
| Marc July | 1/10 | 3166 days | 1% |
| Timothy Delaney | 4/10 | 3187 days | 1% |
| MARTIN Vincent | 1/10 | 3227 days | 1% |
| Chadd Holland | 8/10 | 3229 days | 3% |
| Alison Seidl | 7/10 | 3238 days | 2% |
| Katie Griffiths | 8/10 | 3240 days | 2% |
| Chris Spratt | 8/10 | 3240 days | 2% |
| Jana B | 8/10 | 3244 days | 2% |
| Lisa Fenzl | 7/10 | 3246 days | 2% |
| Heidi et Mat | 7/10 | 3247 days | 2% |
| Jeanne Minor | 8/10 | 3248 days | 2% |
| Jared Marshall | 6/10 | 3251 days | 2% |
| Molly Bogeberg | 8/10 | 3252 days | 2% |
| Lucy Murray | 4/10 | 3257 days | 1% |
| Kevin Neill | 3/10 | 3258 days | 1% |
| Sheila Palmer | 3/10 | 3258 days | 1% |
| Lena Förtsch | 10/10 | 3258 days | 3% |
| jay gilligan | 1/10 | 3258 days | 1% |
| Leigh B. | 1/10 | 3258 days | 1% |
| Tarrad | 4/10 | 3266 days | 1% |
| Eileen Klinkmuller | 5/10 | 3268 days | 2% |
| Debra Adams | 9/10 | 3287 days | 2% |
| sam k | 1/10 | 3287 days | 1% |
| Timea Bagosi | 9/10 | 3287 days | 2% |
| Fabian Kukla | 9/10 | 3302 days | 2% |
| Iris Kerbler | 7/10 | 3302 days | 2% |
| Gregory | 9/10 | 3304 days | 2% |
| Anais Touri | 9/10 | 3306 days | 2% |
| Nina Kletner | 8/10 | 3308 days | 2% |
| Jonas Hoerning | 3/10 | 3309 days | 1% |
| Vanesha Patel | 6/10 | 3310 days | 2% |
| sebastian engstrom | 9/10 | 3318 days | 2% |
| eric amiel | 8/10 | 3318 days | 2% |
| claire | 7/10 | 3318 days | 2% |
| Nicolas Fernandez | 8/10 | 3318 days | 2% |
| Michal Trubac | 9/10 | 3318 days | 2% |
| Andrew Bird | 8/10 | 3318 days | 2% |
| taylah fogden | 4/10 | 3318 days | 2% |
| Tzimas S | 2/10 | 3318 days | 1% |
| Sylvain Blanchet | 9/10 | 3318 days | 2% |
| Maren Z | 5/10 | 3318 days | 2% |
| Hanna Ala | 6/10 | 3318 days | 2% |
| Peter Lothian | 1/10 | 3318 days | 1% |
| Caroline Hopkinson | 10/10 | 3318 days | 2% |
| Jane Desbarats | 8/10 | 3318 days | 2% |
| erik Hulleman | 9/10 | 3318 days | 2% |
| Eric Fan | 9/10 | 3318 days | 2% |
| caroline dutchie | 9/10 | 3318 days | 2% |
| Dee Vaughan | 8/10 | 3318 days | 2% |
| lallemand catherine | 8/10 | 3318 days | 2% |
| Cesar Juan | 7/10 | 3318 days | 2% |
| judith lauter | 7/10 | 3318 days | 2% |
| Cristina Yoder | 8/10 | 3318 days | 2% |
| Ulrike Filp | 7/10 | 3318 days | 2% |
| Stephanie Levins | 4/10 | 3318 days | 2% |
| Steven Hernandez | 1/10 | 3318 days | 1% |
| Hendrik Jelsma | 8/10 | 3318 days | 2% |
| Diego Pablos | 7/10 | 3337 days | 2% |
| Hannah Fidora | 7/10 | 3345 days | 2% |
| Kristel Pretorius | 7/10 | 3349 days | 2% |
| Piet Juerging | 9/10 | 3349 days | 2% |
| Laure Fontaine Garant | 8/10 | 3349 days | 2% |
| James Chandler | 8/10 | 3349 days | 2% |
| victor Antonelli | 8/10 | 3349 days | 2% |
| katrine thomsen | 8/10 | 3349 days | 2% |
| Thijs Nijsink | 8/10 | 3349 days | 2% |
| Shohei Nomura | 8/10 | 3349 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3349 days | 2% |
| Chris Coon | 10/10 | 3349 days | 2% |
| Jason Barton | 9/10 | 3349 days | 2% |
| Hilmar Lehnert | 8/10 | 3349 days | 2% |
| mick ay | 1/10 | 3349 days | 1% |
| Christopher | 2/10 | 3349 days | 1% |
| Elizabeth Nash | 6/10 | 3350 days | 2% |
| Paul McDermott | 7/10 | 3351 days | 2% |
| Amanda Kuen | 3/10 | 3379 days | 1% |
| Loz Capanna | 1/10 | 3379 days | 1% |
| Kris Castricum | 1/10 | 3379 days | 1% |
| James kneup | 1/10 | 3410 days | 1% |
| Chris Otjes | 8/10 | 3471 days | 2% |
| DreamOn | 8/10 | 3593 days | 2% |
| Rebecca Duncan | 1/10 | 3624 days | 1% |
| Marie Rose | 8/10 | 3624 days | 2% |
| Nina Müller | 1/10 | 3639 days | 0% |
| Carmen Vulink | 1/10 | 3652 days | 1% |
| L P | 7/10 | 3683 days | 1% |
| jgua001 | 1/10 | 3683 days | 1% |
| Kilian Vos | 8/10 | 3699 days | 1% |
| Antoine Lerin | 8/10 | 3706 days | 1% |
| Inge van Noorf | 6/10 | 3711 days | 1% |
| Tamsin Davis | 2/10 | 3714 days | 1% |
| MyName isPrivate | 1/10 | 3714 days | 1% |
| Old Pugh | 7/10 | 3714 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3715 days | 1% |
| Sarah Healey | 1/10 | 3958 days | 0% |
| Cecilia Anderson | 6/10 | 3960 days | 1% |
| Claudia Hillebrand | 4/10 | 3962 days | 0% |
| Penny Lee | 6/10 | 3962 days | 1% |
| Catherine Schlachter | 8/10 | 3964 days | 1% |
| Helen Olsson | 8/10 | 3965 days | 1% |
| Audrey Le Bourthe | 4/10 | 3967 days | 0% |
| Josefin Lind | 7/10 | 3968 days | 1% |
| Herman Holmgist | 7/10 | 3968 days | 1% |
| malkav2024 | 1/10 | 3989 days | 0% |
| Daniel Robledo | 7/10 | 3990 days | 1% |
| Helen McKevitt | 9/10 | 3995 days | 1% |
| Andrew Magill | 8/10 | 3995 days | 1% |
| Ruth Watkin | 9/10 | 4013 days | 1% |
| Lisbeth Sorum | 9/10 | 4024 days | 1% |
| Cameron Tarbotton | 9/10 | 4024 days | 1% |
| Richard van den Bosch | 6/10 | 4033 days | 1% |
| Ina Daubenbuechel | 6/10 | 4033 days | 1% |
| Stripeyfish | 10/10 | 4048 days | 1% |
| François Munoz | 1/10 | 4048 days | 0% |
| Astrid Van Der Laan | 3/10 | 4048 days | 0% |
| Moulou Ludonvic | 6/10 | 4053 days | 1% |
| Elisabeth Boulier | 6/10 | 4053 days | 1% |
| Charles Stafford | 1/10 | 4079 days | 0% |
| Lucien GENTIL | 1/10 | 4140 days | 0% |
| Tania Hinton | 9/10 | 4140 days | 0% |
| traveller26 | 1/10 | 4140 days | 0% |
| Anton Thisted | 7/10 | 4321 days | 0% |
| Josefine Sjodin | 7/10 | 4321 days | 0% |
| Katie Fleck | 7/10 | 4321 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4323 days | 0% |
| Stefanie Menz | 5/10 | 4341 days | 0% |
| Peer Krumrey | 4/10 | 4341 days | 0% |
| Sarah Horn | 10/10 | 4342 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4342 days | 0% |
| Ali S | 4/10 | 4354 days | 0% |
| Jazpaul | 8/10 | 4354 days | 0% |
| Malgorzata | 6/10 | 4358 days | 0% |
| Michal | 6/10 | 4358 days | 0% |
| Przemystaw Tymizyszyn | 6/10 | 4358 days | 0% |
| jmano | 9/10 | 4382 days | 1% |
| Sports_Cotton | 9/10 | 4382 days | 1% |
| Steve Jackson | 1/10 | 4382 days | 0% |
| Karl Schendel | 9/10 | 4382 days | 1% |
| S Curry | 10/10 | 4382 days | 1% |
| David Frankl | 9/10 | 4382 days | 1% |
| Thommy S | 10/10 | 4382 days | 1% |
| Tanja and Pascal | 6/10 | 4384 days | 1% |
| LisaTe | 1/10 | 4413 days | 0% |
| Jeroen de Vroome | 1/10 | 4413 days | 0% |
| Dennis Post | 10/10 | 4413 days | 1% |
| Graeme | 8/10 | 4413 days | 1% |
| Mark and Eefie | 6/10 | 4429 days | 1% |
| Kevin Blom | 9/10 | 4448 days | 1% |
| unlucky | 2/10 | 4474 days | 0% |
| Natalie C. | 10/10 | 4474 days | 1% |
| trevrobinson | 10/10 | 4505 days | 1% |
| jonoslade | 10/10 | 4505 days | 1% |
| Chris Gale | 9/10 | 4535 days | 1% |
| hugginalan | 2/10 | 4688 days | 0% |
| Xanadu | 7/10 | 4688 days | 1% |
| Steffien | 9/10 | 4688 days | 1% |
| Ali Hendry | 8/10 | 4700 days | 1% |
| M Theunissen | 7/10 | 4702 days | 1% |
| Heiner Reinecke | 6/10 | 4711 days | 1% |
| travelling_solo | 8/10 | 4719 days | 1% |
| Elaine | 3/10 | 4729 days | 0% |
| Dominik Langenegger | 9/10 | 4730 days | 1% |
| Inge Davbbert | 9/10 | 4731 days | 1% |
| Peter Putz | 1/10 | 4733 days | 0% |
| Simon Fry | 6/10 | 4733 days | 1% |
| Villa | 5/10 | 4733 days | 1% |
| Marilyn Mobley | 3/10 | 4734 days | 0% |
| Diana Allan | 7/10 | 4735 days | 1% |
| Liz Stokes | 6/10 | 4735 days | 1% |
| Saskia Brown | 7/10 | 4745 days | 1% |
| katiestone | 10/10 | 4748 days | 1% |
| Laura Smith | 5/10 | 4761 days | 1% |
| Graines | 2/10 | 4779 days | 0% |
| Posse | 1/10 | 4779 days | 0% |
| Bren | 8/10 | 4779 days | 1% |
| Peter | 9/10 | 4779 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4819 days | 1% |
| jule | 10/10 | 4840 days | 1% |
| Patricia French | 4/10 | 5044 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5071 days | 1% |
| Phil Cowlard | 6/10 | 5077 days | 1% |
| Douglas & Alison Mark | 4/10 | 5081 days | 1% |
| Manuela Manns | 4/10 | 5098 days | 1% |
| Masanobu81 | 10/10 | 5113 days | 1% |
| Jem | 9/10 | 5113 days | 1% |
| Ashley Arnold | 7/10 | 5454 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.11% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 49 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 102 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 99 | -2.05% |
| 100 | -2.07% |
| 101 | -2.09% |
| 102 | -2.11% |
| 103 | -2.13% |
| 104 | -2.15% |
| 105 | -2.17% |
| … | … |
Balancing Adjustment
15.93% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.