Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
60.18%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 439 days | 64% |
| Mike Orme | 1/10 | 500 days | 55% |
| Jessica White | 10/10 | 805 days | 100% |
| Tracey | 8/10 | 988 days | 70% |
| Lucas | 10/10 | 1047 days | 63% |
| Dave | 1/10 | 2114 days | 3% |
| Tuomas Saarela | 7/10 | 2143 days | 6% |
| Joseph | 3/10 | 2143 days | 4% |
| Andreas | 1/10 | 2143 days | 3% |
| D.G | 1/10 | 2143 days | 3% |
| jean pierre demange | 1/10 | 2143 days | 3% |
| Cindy | 1/10 | 2143 days | 3% |
| Sarah Plack | 1/10 | 2174 days | 3% |
| Debbie O'B | 1/10 | 2205 days | 3% |
| Tim | 1/10 | 2205 days | 3% |
| milton job | 1/10 | 2205 days | 3% |
| keke | 1/10 | 2205 days | 3% |
| Major big bear | 9/10 | 2205 days | 7% |
| Your neighbour | 1/10 | 2205 days | 3% |
| William Watson | 8/10 | 2235 days | 7% |
| Emily Payne | 3/10 | 2235 days | 4% |
| Tobias | 1/10 | 2235 days | 3% |
| Jesica Dalesio | 1/10 | 2235 days | 3% |
| DS | 1/10 | 2388 days | 2% |
| Anthony Haw | 3/10 | 2449 days | 3% |
| Edward Karr | 8/10 | 2480 days | 6% |
| N. van Wijk | 1/10 | 2480 days | 2% |
| Mmmm | 1/10 | 2508 days | 2% |
| Suzanne Lara BABER | 1/10 | 2508 days | 2% |
| Brian | 1/10 | 2508 days | 2% |
| Michelle and Tony | 4/10 | 2508 days | 4% |
| S Houston | 10/10 | 2508 days | 6% |
| Darren Navan | 5/10 | 2539 days | 4% |
| Pippa | 8/10 | 2539 days | 6% |
| Mark | 1/10 | 2539 days | 2% |
| Bill Brennan | 1/10 | 2539 days | 2% |
| Jane Doe | 1/10 | 2539 days | 2% |
| Lucky driver | 2/10 | 2539 days | 3% |
| AS | 8/10 | 2539 days | 6% |
| FAYCAL DRAOU | 2/10 | 2539 days | 3% |
| Dave & Marilyn Milton | 9/10 | 2539 days | 6% |
| Geoffrey | 1/10 | 2539 days | 2% |
| Barbara | 1/10 | 2539 days | 2% |
| Yassine Ftouh | 1/10 | 2570 days | 2% |
| Megan | 1/10 | 2570 days | 2% |
| Steph Louise | 8/10 | 2570 days | 5% |
| Paulie | 10/10 | 2570 days | 6% |
| Marc | 1/10 | 2570 days | 2% |
| Claire Hill | 1/10 | 2570 days | 2% |
| Rebecca | 1/10 | 2570 days | 2% |
| Tom | 9/10 | 2570 days | 6% |
| Raquel | 1/10 | 2570 days | 2% |
| Armin | 1/10 | 2570 days | 2% |
| Mel | 6/10 | 2570 days | 5% |
| Matt Fall | 5/10 | 2570 days | 4% |
| Sophie Gingras | 7/10 | 2600 days | 5% |
| Brad McLeay | 1/10 | 2600 days | 2% |
| Pas | 1/10 | 2600 days | 2% |
| Bad day | 1/10 | 2600 days | 2% |
| Sarah | 1/10 | 2600 days | 2% |
| Mary Panko | 1/10 | 2600 days | 2% |
| Leon S | 2/10 | 2600 days | 2% |
| Mina | 3/10 | 2600 days | 3% |
| Nick | 2/10 | 2600 days | 2% |
| Jon | 1/10 | 2600 days | 2% |
| Sam | 1/10 | 2600 days | 2% |
| Jan Kruger | 1/10 | 2631 days | 2% |
| Claudia | 10/10 | 2631 days | 5% |
| Lauren | 1/10 | 2631 days | 2% |
| Cat | 7/10 | 2631 days | 5% |
| 5 guys in a van | 9/10 | 2631 days | 5% |
| Magnus | 1/10 | 2692 days | 2% |
| Clare | 1/10 | 2692 days | 2% |
| Louis | 7/10 | 2723 days | 5% |
| Laura | 1/10 | 2784 days | 2% |
| Liliana Rosa | 1/10 | 2814 days | 2% |
| Mark Lindeman | 4/10 | 2845 days | 3% |
| Andrew Miller | 7/10 | 2845 days | 4% |
| Turner | 1/10 | 2845 days | 2% |
| Claire | 2/10 | 2845 days | 2% |
| Laura M | 1/10 | 2845 days | 2% |
| Talia marie | 2/10 | 2845 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2845 days | 5% |
| Tania Green | 1/10 | 2845 days | 2% |
| Shane O'Connor | 1/10 | 2904 days | 2% |
| alyssa perkins | 10/10 | 2904 days | 5% |
| Lukas Peter | 8/10 | 2904 days | 4% |
| Robert Meerbach | 2/10 | 2904 days | 2% |
| Shelley Haslett | 1/10 | 2904 days | 2% |
| Emma Schenck | 1/10 | 2904 days | 2% |
| Williams | 3/10 | 2904 days | 2% |
| Julien C | 1/10 | 2904 days | 2% |
| Julie Buck | 2/10 | 2935 days | 2% |
| Michael Holm | 9/10 | 2960 days | 4% |
| Lizzy van den Boomen | 10/10 | 2965 days | 4% |
| Blablabla | 1/10 | 2965 days | 2% |
| Tom Bennett | 8/10 | 2970 days | 4% |
| Jacob Thomas | 1/10 | 2996 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2996 days | 2% |
| sara | 1/10 | 2996 days | 2% |
| Le grand Gaultier | 1/10 | 2996 days | 2% |
| Mathias Mouridsen | 10/10 | 3026 days | 4% |
| Kyle Peter | 9/10 | 3057 days | 4% |
| Troy Hill | 1/10 | 3179 days | 1% |
| Irene Ruiz | 1/10 | 3179 days | 1% |
| Alex Conejo | 1/10 | 3179 days | 1% |
| Cherie and Dan | 6/10 | 3185 days | 3% |
| Sabine Gauss | 3/10 | 3203 days | 2% |
| Dianne Farrell | 1/10 | 3210 days | 1% |
| Vivi | 6/10 | 3210 days | 3% |
| Kate and Dom | 3/10 | 3219 days | 2% |
| Pierre Kaklamanos | 2/10 | 3238 days | 2% |
| Emma Syler | 7/10 | 3238 days | 3% |
| Steve Osborne | 1/10 | 3238 days | 1% |
| Steven Pym | 7/10 | 3238 days | 3% |
| joan coutts | 8/10 | 3238 days | 3% |
| Henna | 7/10 | 3240 days | 3% |
| Taylor Doolittle | 2/10 | 3246 days | 1% |
| Katherine Foxston | 1/10 | 3269 days | 1% |
| Samira Meyer | 1/10 | 3269 days | 1% |
| Kim Reid | 3/10 | 3269 days | 2% |
| CCBC | 2/10 | 3269 days | 2% |
| Takeme | 10/10 | 3269 days | 3% |
| Lichun Lu | 1/10 | 3269 days | 1% |
| Marvin Clark | 4/10 | 3269 days | 2% |
| Charlotte Stone | 9/10 | 3269 days | 3% |
| Andrew Sargent | 4/10 | 3269 days | 2% |
| Loic Besson | 4/10 | 3282 days | 2% |
| Filipe Santos | 8/10 | 3289 days | 3% |
| Annina B | 8/10 | 3289 days | 3% |
| Joan Arnau Bataller | 1/10 | 3300 days | 1% |
| tom | 1/10 | 3300 days | 1% |
| Josh Lesley-Smith | 9/10 | 3306 days | 3% |
| Mona Uttendorf | 6/10 | 3307 days | 3% |
| Jakob Lovdahl | 5/10 | 3315 days | 2% |
| Connie Geiger | 4/10 | 3330 days | 2% |
| alex llano | 4/10 | 3330 days | 2% |
| Robert | 1/10 | 3330 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3331 days | 3% |
| Laura Leoekloek | 8/10 | 3332 days | 3% |
| Viki Kent | 9/10 | 3335 days | 3% |
| Ross D | 8/10 | 3335 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3337 days | 3% |
| Sophia Satter | 5/10 | 3342 days | 2% |
| Noel Jacobs | 4/10 | 3343 days | 2% |
| ailsa | 1/10 | 3361 days | 1% |
| Marc July | 1/10 | 3483 days | 1% |
| Timothy Delaney | 4/10 | 3504 days | 1% |
| MARTIN Vincent | 1/10 | 3544 days | 1% |
| Chadd Holland | 8/10 | 3546 days | 3% |
| Alison Seidl | 7/10 | 3555 days | 2% |
| Katie Griffiths | 8/10 | 3557 days | 2% |
| Chris Spratt | 8/10 | 3557 days | 2% |
| Jana B | 8/10 | 3561 days | 2% |
| Lisa Fenzl | 7/10 | 3563 days | 2% |
| Heidi et Mat | 7/10 | 3564 days | 2% |
| Jeanne Minor | 8/10 | 3565 days | 2% |
| Jared Marshall | 6/10 | 3568 days | 2% |
| Molly Bogeberg | 8/10 | 3569 days | 2% |
| Lucy Murray | 4/10 | 3574 days | 1% |
| Kevin Neill | 3/10 | 3575 days | 1% |
| Sheila Palmer | 3/10 | 3575 days | 1% |
| Lena Förtsch | 10/10 | 3575 days | 2% |
| jay gilligan | 1/10 | 3575 days | 1% |
| Leigh B. | 1/10 | 3575 days | 1% |
| Tarrad | 4/10 | 3583 days | 1% |
| Eileen Klinkmuller | 5/10 | 3585 days | 2% |
| Debra Adams | 9/10 | 3604 days | 2% |
| sam k | 1/10 | 3604 days | 1% |
| Timea Bagosi | 9/10 | 3604 days | 2% |
| Fabian Kukla | 9/10 | 3619 days | 2% |
| Iris Kerbler | 7/10 | 3619 days | 2% |
| Gregory | 9/10 | 3621 days | 2% |
| Anais Touri | 9/10 | 3623 days | 2% |
| Nina Kletner | 8/10 | 3625 days | 2% |
| Jonas Hoerning | 3/10 | 3626 days | 1% |
| Vanesha Patel | 6/10 | 3627 days | 2% |
| sebastian engstrom | 9/10 | 3635 days | 2% |
| eric amiel | 8/10 | 3635 days | 2% |
| claire | 7/10 | 3635 days | 2% |
| Nicolas Fernandez | 8/10 | 3635 days | 2% |
| Michal Trubac | 9/10 | 3635 days | 2% |
| Andrew Bird | 8/10 | 3635 days | 2% |
| taylah fogden | 4/10 | 3635 days | 1% |
| Tzimas S | 2/10 | 3635 days | 1% |
| Sylvain Blanchet | 9/10 | 3635 days | 2% |
| Maren Z | 5/10 | 3635 days | 2% |
| Hanna Ala | 6/10 | 3635 days | 2% |
| Peter Lothian | 1/10 | 3635 days | 1% |
| Caroline Hopkinson | 10/10 | 3635 days | 2% |
| Jane Desbarats | 8/10 | 3635 days | 2% |
| erik Hulleman | 9/10 | 3635 days | 2% |
| Eric Fan | 9/10 | 3635 days | 2% |
| caroline dutchie | 9/10 | 3635 days | 2% |
| Dee Vaughan | 8/10 | 3635 days | 2% |
| lallemand catherine | 8/10 | 3635 days | 2% |
| Cesar Juan | 7/10 | 3635 days | 2% |
| judith lauter | 7/10 | 3635 days | 2% |
| Cristina Yoder | 8/10 | 3635 days | 2% |
| Ulrike Filp | 7/10 | 3635 days | 2% |
| Stephanie Levins | 4/10 | 3635 days | 1% |
| Steven Hernandez | 1/10 | 3635 days | 1% |
| Hendrik Jelsma | 8/10 | 3635 days | 2% |
| Diego Pablos | 7/10 | 3654 days | 2% |
| Hannah Fidora | 7/10 | 3662 days | 2% |
| Kristel Pretorius | 7/10 | 3666 days | 2% |
| Piet Juerging | 9/10 | 3666 days | 2% |
| Laure Fontaine Garant | 8/10 | 3666 days | 2% |
| James Chandler | 8/10 | 3666 days | 2% |
| victor Antonelli | 8/10 | 3666 days | 2% |
| katrine thomsen | 8/10 | 3666 days | 2% |
| Thijs Nijsink | 8/10 | 3666 days | 2% |
| Shohei Nomura | 8/10 | 3666 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3666 days | 2% |
| Chris Coon | 10/10 | 3666 days | 2% |
| Jason Barton | 9/10 | 3666 days | 2% |
| Hilmar Lehnert | 8/10 | 3666 days | 2% |
| mick ay | 1/10 | 3666 days | 1% |
| Christopher | 2/10 | 3666 days | 1% |
| Elizabeth Nash | 6/10 | 3667 days | 2% |
| Paul McDermott | 7/10 | 3668 days | 2% |
| Amanda Kuen | 3/10 | 3696 days | 1% |
| Loz Capanna | 1/10 | 3696 days | 1% |
| Kris Castricum | 1/10 | 3696 days | 1% |
| James kneup | 1/10 | 3727 days | 1% |
| Chris Otjes | 8/10 | 3788 days | 2% |
| DreamOn | 8/10 | 3910 days | 1% |
| Rebecca Duncan | 1/10 | 3941 days | 1% |
| Marie Rose | 8/10 | 3941 days | 1% |
| Nina Müller | 1/10 | 3956 days | 0% |
| Carmen Vulink | 1/10 | 3969 days | 0% |
| L P | 7/10 | 4000 days | 1% |
| jgua001 | 1/10 | 4000 days | 0% |
| Kilian Vos | 8/10 | 4016 days | 1% |
| Antoine Lerin | 8/10 | 4023 days | 1% |
| Inge van Noorf | 6/10 | 4028 days | 1% |
| Tamsin Davis | 2/10 | 4031 days | 0% |
| MyName isPrivate | 1/10 | 4031 days | 0% |
| Old Pugh | 7/10 | 4031 days | 1% |
| Lukas, Anne and Malte | 7/10 | 4032 days | 1% |
| Sarah Healey | 1/10 | 4275 days | 0% |
| Cecilia Anderson | 6/10 | 4277 days | 0% |
| Claudia Hillebrand | 4/10 | 4279 days | 0% |
| Penny Lee | 6/10 | 4279 days | 0% |
| Catherine Schlachter | 8/10 | 4281 days | 0% |
| Helen Olsson | 8/10 | 4282 days | 0% |
| Audrey Le Bourthe | 4/10 | 4284 days | 0% |
| Josefin Lind | 7/10 | 4285 days | 0% |
| Herman Holmgist | 7/10 | 4285 days | 0% |
| malkav2024 | 1/10 | 4306 days | 0% |
| Daniel Robledo | 7/10 | 4307 days | 0% |
| Helen McKevitt | 9/10 | 4312 days | 0% |
| Andrew Magill | 8/10 | 4312 days | 0% |
| Ruth Watkin | 9/10 | 4330 days | 0% |
| Lisbeth Sorum | 9/10 | 4341 days | 0% |
| Cameron Tarbotton | 9/10 | 4341 days | 0% |
| Richard van den Bosch | 6/10 | 4350 days | 0% |
| Ina Daubenbuechel | 6/10 | 4350 days | 0% |
| Stripeyfish | 10/10 | 4365 days | 0% |
| François Munoz | 1/10 | 4365 days | 0% |
| Astrid Van Der Laan | 3/10 | 4365 days | 0% |
| Moulou Ludonvic | 6/10 | 4370 days | 0% |
| Elisabeth Boulier | 6/10 | 4370 days | 0% |
| Charles Stafford | 1/10 | 4396 days | 1% |
| Lucien GENTIL | 1/10 | 4457 days | 1% |
| Tania Hinton | 9/10 | 4457 days | 2% |
| traveller26 | 1/10 | 4457 days | 1% |
| Anton Thisted | 7/10 | 4638 days | 1% |
| Josefine Sjodin | 7/10 | 4638 days | 1% |
| Katie Fleck | 7/10 | 4638 days | 1% |
| Hans-Juergen Baumgart | 9/10 | 4640 days | 2% |
| Stefanie Menz | 5/10 | 4658 days | 1% |
| Peer Krumrey | 4/10 | 4658 days | 1% |
| Sarah Horn | 10/10 | 4659 days | 1% |
| Sebastian Russell-Smits | 10/10 | 4659 days | 1% |
| Ali S | 4/10 | 4671 days | 1% |
| Jazpaul | 8/10 | 4671 days | 2% |
| Malgorzata | 6/10 | 4675 days | 1% |
| Michal | 6/10 | 4675 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4675 days | 1% |
| jmano | 9/10 | 4699 days | 2% |
| Sports_Cotton | 9/10 | 4699 days | 2% |
| Steve Jackson | 1/10 | 4699 days | 1% |
| Karl Schendel | 9/10 | 4699 days | 2% |
| S Curry | 10/10 | 4699 days | 2% |
| David Frankl | 9/10 | 4699 days | 2% |
| Thommy S | 10/10 | 4699 days | 2% |
| Tanja and Pascal | 6/10 | 4701 days | 1% |
| LisaTe | 1/10 | 4730 days | 1% |
| Jeroen de Vroome | 1/10 | 4730 days | 1% |
| Dennis Post | 10/10 | 4730 days | 2% |
| Graeme | 8/10 | 4730 days | 2% |
| Mark and Eefie | 6/10 | 4746 days | 1% |
| Kevin Blom | 9/10 | 4765 days | 1% |
| unlucky | 2/10 | 4791 days | 1% |
| Natalie C. | 10/10 | 4791 days | 2% |
| trevrobinson | 10/10 | 4822 days | 2% |
| jonoslade | 10/10 | 4822 days | 2% |
| Chris Gale | 9/10 | 4852 days | 2% |
| hugginalan | 2/10 | 5005 days | 1% |
| Xanadu | 7/10 | 5005 days | 1% |
| Steffien | 9/10 | 5005 days | 2% |
| Ali Hendry | 8/10 | 5017 days | 1% |
| M Theunissen | 7/10 | 5019 days | 1% |
| Heiner Reinecke | 6/10 | 5028 days | 1% |
| travelling_solo | 8/10 | 5036 days | 2% |
| Elaine | 3/10 | 5046 days | 1% |
| Dominik Langenegger | 9/10 | 5047 days | 1% |
| Inge Davbbert | 9/10 | 5048 days | 1% |
| Peter Putz | 1/10 | 5050 days | 0% |
| Simon Fry | 6/10 | 5050 days | 1% |
| Villa | 5/10 | 5050 days | 1% |
| Marilyn Mobley | 3/10 | 5051 days | 1% |
| Diana Allan | 7/10 | 5052 days | 1% |
| Liz Stokes | 6/10 | 5052 days | 1% |
| Saskia Brown | 7/10 | 5062 days | 1% |
| katiestone | 10/10 | 5065 days | 2% |
| Laura Smith | 5/10 | 5078 days | 1% |
| Graines | 2/10 | 5096 days | 1% |
| Posse | 1/10 | 5096 days | 1% |
| Bren | 8/10 | 5096 days | 2% |
| Peter | 9/10 | 5096 days | 2% |
| Robin & Sandra Dijke | 8/10 | 5136 days | 1% |
| jule | 10/10 | 5157 days | 2% |
| Patricia French | 4/10 | 5361 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5388 days | 1% |
| Phil Cowlard | 6/10 | 5394 days | 1% |
| Douglas & Alison Mark | 4/10 | 5398 days | 1% |
| Manuela Manns | 4/10 | 5415 days | 1% |
| Masanobu81 | 10/10 | 5430 days | 2% |
| Jem | 9/10 | 5430 days | 2% |
| Ashley Arnold | 7/10 | 5771 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-7.06% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.00% |
| 198 | -4.02% |
| 199 | -4.04% |
| 200 | -4.06% |
| 201 | -4.08% |
| 202 | -4.10% |
| 203 | -4.12% |
| … | … |
Balancing Adjustment
19.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.