G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lucky Rentals.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lucky Rentals
Valid Reviews
332 Valid Reviews
The Lucky Rentals experience has a total of 356 reviews. There are 332 valid reviews that are included when calculating the ranking score and 24 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 332 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
7% |
| 9/10 | 40 |
|
12% |
| 8/10 | 53 |
|
16% |
| 7/10 | 34 |
|
10% |
| 6/10 | 24 |
|
7% |
| 5/10 | 9 |
|
3% |
| 4/10 | 20 |
|
6% |
| 3/10 | 15 |
|
5% |
| 2/10 | 18 |
|
5% |
| 1/10 | 95 |
|
29% |
51.42% Average
The raw data average (mean) for all the Lucky Rentals valid reviews is 51.42% and is based on 332 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
101 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 332 valid reviews, the experience has 101 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 101 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
2% |
| 9/10 | 14 |
|
14% |
| 8/10 | 20 |
|
20% |
| 7/10 | 19 |
|
19% |
| 6/10 | 21 |
|
21% |
| 5/10 | 6 |
|
6% |
| 4/10 | 11 |
|
11% |
| 3/10 | 5 |
|
5% |
| 2/10 | 1 |
|
1% |
| 1/10 | 2 |
|
2% |
65.15% Average
The raw data average (mean) for all the Lucky Rentals face-to-face reviews is 65.15% and is based on 101 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
62.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Chloe | 2/10 | 154 days | 53% |
| Mike Orme | 1/10 | 215 days | 47% |
| Jessica White | 10/10 | 520 days | 100% |
| Tracey | 8/10 | 703 days | 83% |
| Lucas | 10/10 | 762 days | 79% |
| Dave | 1/10 | 1829 days | 2% |
| Tuomas Saarela | 7/10 | 1857 days | 5% |
| Joseph | 3/10 | 1857 days | 3% |
| Andreas | 1/10 | 1858 days | 2% |
| D.G | 1/10 | 1858 days | 2% |
| jean pierre demange | 1/10 | 1858 days | 2% |
| Cindy | 1/10 | 1858 days | 2% |
| Sarah Plack | 1/10 | 1889 days | 2% |
| Debbie O'B | 1/10 | 1919 days | 2% |
| Tim | 1/10 | 1920 days | 2% |
| milton job | 1/10 | 1920 days | 2% |
| keke | 1/10 | 1920 days | 2% |
| Major big bear | 9/10 | 1920 days | 6% |
| Your neighbour | 1/10 | 1920 days | 2% |
| William Watson | 8/10 | 1949 days | 6% |
| Emily Payne | 3/10 | 1949 days | 3% |
| Tobias | 1/10 | 1950 days | 2% |
| Jesica Dalesio | 1/10 | 1950 days | 2% |
| DS | 1/10 | 2103 days | 2% |
| Anthony Haw | 3/10 | 2164 days | 3% |
| Edward Karr | 8/10 | 2194 days | 5% |
| N. van Wijk | 1/10 | 2195 days | 2% |
| Mmmm | 1/10 | 2223 days | 2% |
| Suzanne Lara BABER | 1/10 | 2223 days | 2% |
| Brian | 1/10 | 2223 days | 2% |
| Michelle and Tony | 4/10 | 2223 days | 3% |
| S Houston | 10/10 | 2223 days | 5% |
| Darren Navan | 5/10 | 2253 days | 4% |
| Pippa | 8/10 | 2253 days | 5% |
| Mark | 1/10 | 2254 days | 2% |
| Bill Brennan | 1/10 | 2254 days | 2% |
| Jane Doe | 1/10 | 2254 days | 2% |
| Lucky driver | 2/10 | 2254 days | 2% |
| AS | 8/10 | 2254 days | 5% |
| FAYCAL DRAOU | 2/10 | 2254 days | 2% |
| Dave & Marilyn Milton | 9/10 | 2254 days | 5% |
| Geoffrey | 1/10 | 2254 days | 2% |
| Barbara | 1/10 | 2254 days | 2% |
| Yassine Ftouh | 1/10 | 2284 days | 2% |
| Megan | 1/10 | 2285 days | 2% |
| Steph Louise | 8/10 | 2285 days | 5% |
| Paulie | 10/10 | 2285 days | 5% |
| Marc | 1/10 | 2285 days | 2% |
| Claire Hill | 1/10 | 2285 days | 2% |
| Rebecca | 1/10 | 2285 days | 2% |
| Tom | 9/10 | 2285 days | 5% |
| Raquel | 1/10 | 2285 days | 2% |
| Armin | 1/10 | 2285 days | 2% |
| Mel | 6/10 | 2285 days | 4% |
| Matt Fall | 5/10 | 2285 days | 4% |
| Sophie Gingras | 7/10 | 2314 days | 4% |
| Brad McLeay | 1/10 | 2314 days | 2% |
| Pas | 1/10 | 2315 days | 2% |
| Bad day | 1/10 | 2315 days | 2% |
| Sarah | 1/10 | 2315 days | 2% |
| Mary Panko | 1/10 | 2315 days | 2% |
| Leon S | 2/10 | 2315 days | 2% |
| Mina | 3/10 | 2315 days | 3% |
| Nick | 2/10 | 2315 days | 2% |
| Jon | 1/10 | 2315 days | 2% |
| Sam | 1/10 | 2315 days | 2% |
| Jan Kruger | 1/10 | 2346 days | 2% |
| Claudia | 10/10 | 2346 days | 5% |
| Lauren | 1/10 | 2346 days | 2% |
| Cat | 7/10 | 2346 days | 4% |
| 5 guys in a van | 9/10 | 2346 days | 5% |
| Magnus | 1/10 | 2407 days | 2% |
| Clare | 1/10 | 2407 days | 2% |
| Louis | 7/10 | 2438 days | 4% |
| Laura | 1/10 | 2499 days | 2% |
| Liliana Rosa | 1/10 | 2529 days | 2% |
| Mark Lindeman | 4/10 | 2559 days | 3% |
| Andrew Miller | 7/10 | 2559 days | 4% |
| Turner | 1/10 | 2560 days | 2% |
| Claire | 2/10 | 2560 days | 2% |
| Laura M | 1/10 | 2560 days | 2% |
| Talia marie | 2/10 | 2560 days | 2% |
| Jean-Noel PONZEVERA | 8/10 | 2560 days | 4% |
| Tania Green | 1/10 | 2560 days | 2% |
| Shane O'Connor | 1/10 | 2618 days | 2% |
| alyssa perkins | 10/10 | 2618 days | 4% |
| Lukas Peter | 8/10 | 2618 days | 4% |
| Robert Meerbach | 2/10 | 2618 days | 2% |
| Shelley Haslett | 1/10 | 2618 days | 2% |
| Emma Schenck | 1/10 | 2618 days | 2% |
| Williams | 3/10 | 2619 days | 2% |
| Julien C | 1/10 | 2619 days | 2% |
| Julie Buck | 2/10 | 2649 days | 2% |
| Michael Holm | 9/10 | 2675 days | 4% |
| Lizzy van den Boomen | 10/10 | 2679 days | 4% |
| Blablabla | 1/10 | 2679 days | 2% |
| Tom Bennett | 8/10 | 2685 days | 3% |
| Jacob Thomas | 1/10 | 2710 days | 2% |
| Tori Nonchippedwindshield | 1/10 | 2710 days | 2% |
| sara | 1/10 | 2710 days | 2% |
| Le grand Gaultier | 1/10 | 2710 days | 2% |
| Mathias Mouridsen | 10/10 | 2740 days | 4% |
| Kyle Peter | 9/10 | 2771 days | 4% |
| Troy Hill | 1/10 | 2893 days | 1% |
| Irene Ruiz | 1/10 | 2893 days | 1% |
| Alex Conejo | 1/10 | 2893 days | 1% |
| Cherie and Dan | 6/10 | 2900 days | 3% |
| Sabine Gauss | 3/10 | 2918 days | 1% |
| Dianne Farrell | 1/10 | 2924 days | 1% |
| Vivi | 6/10 | 2924 days | 3% |
| Kate and Dom | 3/10 | 2934 days | 1% |
| Pierre Kaklamanos | 2/10 | 2952 days | 1% |
| Emma Syler | 7/10 | 2952 days | 3% |
| Steve Osborne | 1/10 | 2952 days | 1% |
| Steven Pym | 7/10 | 2952 days | 3% |
| joan coutts | 8/10 | 2952 days | 3% |
| Henna | 7/10 | 2955 days | 3% |
| Taylor Doolittle | 2/10 | 2961 days | 1% |
| Katherine Foxston | 1/10 | 2983 days | 1% |
| Samira Meyer | 1/10 | 2983 days | 1% |
| Kim Reid | 3/10 | 2983 days | 2% |
| CCBC | 2/10 | 2983 days | 1% |
| Takeme | 10/10 | 2983 days | 3% |
| Lichun Lu | 1/10 | 2983 days | 1% |
| Marvin Clark | 4/10 | 2983 days | 2% |
| Charlotte Stone | 9/10 | 2983 days | 3% |
| Andrew Sargent | 4/10 | 2983 days | 2% |
| Loic Besson | 4/10 | 2997 days | 2% |
| Filipe Santos | 8/10 | 3004 days | 3% |
| Annina B | 8/10 | 3004 days | 3% |
| Joan Arnau Bataller | 1/10 | 3014 days | 1% |
| tom | 1/10 | 3014 days | 1% |
| Josh Lesley-Smith | 9/10 | 3021 days | 3% |
| Mona Uttendorf | 6/10 | 3022 days | 2% |
| Jakob Lovdahl | 5/10 | 3030 days | 2% |
| Connie Geiger | 4/10 | 3044 days | 2% |
| alex llano | 4/10 | 3044 days | 2% |
| Robert | 1/10 | 3044 days | 1% |
| Nickolas Jonkergouw | 9/10 | 3046 days | 3% |
| Laura Leoekloek | 8/10 | 3047 days | 3% |
| Viki Kent | 9/10 | 3050 days | 3% |
| Ross D | 8/10 | 3050 days | 3% |
| Austin Jurgensmeyer | 8/10 | 3052 days | 3% |
| Sophia Satter | 5/10 | 3057 days | 2% |
| Noel Jacobs | 4/10 | 3058 days | 2% |
| ailsa | 1/10 | 3075 days | 1% |
| Marc July | 1/10 | 3197 days | 1% |
| Timothy Delaney | 4/10 | 3219 days | 1% |
| MARTIN Vincent | 1/10 | 3259 days | 1% |
| Chadd Holland | 8/10 | 3261 days | 3% |
| Alison Seidl | 7/10 | 3270 days | 2% |
| Katie Griffiths | 8/10 | 3272 days | 2% |
| Chris Spratt | 8/10 | 3272 days | 2% |
| Jana B | 8/10 | 3276 days | 2% |
| Lisa Fenzl | 7/10 | 3278 days | 2% |
| Heidi et Mat | 7/10 | 3279 days | 2% |
| Jeanne Minor | 8/10 | 3280 days | 2% |
| Jared Marshall | 6/10 | 3283 days | 2% |
| Molly Bogeberg | 8/10 | 3284 days | 2% |
| Lucy Murray | 4/10 | 3289 days | 1% |
| Kevin Neill | 3/10 | 3289 days | 1% |
| Sheila Palmer | 3/10 | 3289 days | 1% |
| Lena Förtsch | 10/10 | 3289 days | 3% |
| jay gilligan | 1/10 | 3289 days | 1% |
| Leigh B. | 1/10 | 3289 days | 1% |
| Tarrad | 4/10 | 3298 days | 1% |
| Eileen Klinkmuller | 5/10 | 3300 days | 2% |
| Debra Adams | 9/10 | 3318 days | 2% |
| sam k | 1/10 | 3318 days | 1% |
| Timea Bagosi | 9/10 | 3318 days | 2% |
| Fabian Kukla | 9/10 | 3334 days | 2% |
| Iris Kerbler | 7/10 | 3334 days | 2% |
| Gregory | 9/10 | 3336 days | 2% |
| Anais Touri | 9/10 | 3338 days | 2% |
| Nina Kletner | 8/10 | 3340 days | 2% |
| Jonas Hoerning | 3/10 | 3341 days | 1% |
| Vanesha Patel | 6/10 | 3342 days | 2% |
| sebastian engstrom | 9/10 | 3349 days | 2% |
| eric amiel | 8/10 | 3349 days | 2% |
| claire | 7/10 | 3349 days | 2% |
| Nicolas Fernandez | 8/10 | 3349 days | 2% |
| Michal Trubac | 9/10 | 3349 days | 2% |
| Andrew Bird | 8/10 | 3349 days | 2% |
| taylah fogden | 4/10 | 3349 days | 2% |
| Tzimas S | 2/10 | 3349 days | 1% |
| Sylvain Blanchet | 9/10 | 3349 days | 2% |
| Maren Z | 5/10 | 3349 days | 2% |
| Hanna Ala | 6/10 | 3349 days | 2% |
| Peter Lothian | 1/10 | 3349 days | 1% |
| Caroline Hopkinson | 10/10 | 3349 days | 2% |
| Jane Desbarats | 8/10 | 3349 days | 2% |
| erik Hulleman | 9/10 | 3350 days | 2% |
| Eric Fan | 9/10 | 3350 days | 2% |
| caroline dutchie | 9/10 | 3350 days | 2% |
| Dee Vaughan | 8/10 | 3350 days | 2% |
| lallemand catherine | 8/10 | 3350 days | 2% |
| Cesar Juan | 7/10 | 3350 days | 2% |
| judith lauter | 7/10 | 3350 days | 2% |
| Cristina Yoder | 8/10 | 3350 days | 2% |
| Ulrike Filp | 7/10 | 3350 days | 2% |
| Stephanie Levins | 4/10 | 3350 days | 2% |
| Steven Hernandez | 1/10 | 3350 days | 1% |
| Hendrik Jelsma | 8/10 | 3350 days | 2% |
| Diego Pablos | 7/10 | 3369 days | 2% |
| Hannah Fidora | 7/10 | 3377 days | 2% |
| Kristel Pretorius | 7/10 | 3380 days | 2% |
| Piet Juerging | 9/10 | 3380 days | 2% |
| Laure Fontaine Garant | 8/10 | 3380 days | 2% |
| James Chandler | 8/10 | 3380 days | 2% |
| victor Antonelli | 8/10 | 3380 days | 2% |
| katrine thomsen | 8/10 | 3380 days | 2% |
| Thijs Nijsink | 8/10 | 3380 days | 2% |
| Shohei Nomura | 8/10 | 3380 days | 2% |
| Anssens Weber Florie Brian | 8/10 | 3380 days | 2% |
| Chris Coon | 10/10 | 3380 days | 2% |
| Jason Barton | 9/10 | 3380 days | 2% |
| Hilmar Lehnert | 8/10 | 3380 days | 2% |
| mick ay | 1/10 | 3381 days | 1% |
| Christopher | 2/10 | 3381 days | 1% |
| Elizabeth Nash | 6/10 | 3382 days | 2% |
| Paul McDermott | 7/10 | 3383 days | 2% |
| Amanda Kuen | 3/10 | 3410 days | 1% |
| Loz Capanna | 1/10 | 3411 days | 1% |
| Kris Castricum | 1/10 | 3411 days | 1% |
| James kneup | 1/10 | 3442 days | 1% |
| Chris Otjes | 8/10 | 3502 days | 2% |
| DreamOn | 8/10 | 3624 days | 2% |
| Rebecca Duncan | 1/10 | 3655 days | 1% |
| Marie Rose | 8/10 | 3655 days | 2% |
| Nina Müller | 1/10 | 3671 days | 0% |
| Carmen Vulink | 1/10 | 3683 days | 1% |
| L P | 7/10 | 3714 days | 1% |
| jgua001 | 1/10 | 3715 days | 1% |
| Kilian Vos | 8/10 | 3731 days | 1% |
| Antoine Lerin | 8/10 | 3738 days | 1% |
| Inge van Noorf | 6/10 | 3743 days | 1% |
| Tamsin Davis | 2/10 | 3745 days | 1% |
| MyName isPrivate | 1/10 | 3745 days | 1% |
| Old Pugh | 7/10 | 3745 days | 1% |
| Lukas, Anne and Malte | 7/10 | 3747 days | 1% |
| Sarah Healey | 1/10 | 3990 days | 0% |
| Cecilia Anderson | 6/10 | 3992 days | 1% |
| Claudia Hillebrand | 4/10 | 3994 days | 0% |
| Penny Lee | 6/10 | 3994 days | 1% |
| Catherine Schlachter | 8/10 | 3996 days | 1% |
| Helen Olsson | 8/10 | 3997 days | 1% |
| Audrey Le Bourthe | 4/10 | 3999 days | 0% |
| Josefin Lind | 7/10 | 4000 days | 1% |
| Herman Holmgist | 7/10 | 4000 days | 1% |
| malkav2024 | 1/10 | 4021 days | 0% |
| Daniel Robledo | 7/10 | 4022 days | 1% |
| Helen McKevitt | 9/10 | 4027 days | 1% |
| Andrew Magill | 8/10 | 4027 days | 1% |
| Ruth Watkin | 9/10 | 4045 days | 1% |
| Lisbeth Sorum | 9/10 | 4056 days | 1% |
| Cameron Tarbotton | 9/10 | 4056 days | 1% |
| Richard van den Bosch | 6/10 | 4065 days | 1% |
| Ina Daubenbuechel | 6/10 | 4065 days | 1% |
| Stripeyfish | 10/10 | 4080 days | 1% |
| François Munoz | 1/10 | 4080 days | 0% |
| Astrid Van Der Laan | 3/10 | 4080 days | 0% |
| Moulou Ludonvic | 6/10 | 4085 days | 1% |
| Elisabeth Boulier | 6/10 | 4085 days | 1% |
| Charles Stafford | 1/10 | 4111 days | 0% |
| Lucien GENTIL | 1/10 | 4172 days | 0% |
| Tania Hinton | 9/10 | 4172 days | 0% |
| traveller26 | 1/10 | 4172 days | 0% |
| Anton Thisted | 7/10 | 4353 days | 0% |
| Josefine Sjodin | 7/10 | 4353 days | 0% |
| Katie Fleck | 7/10 | 4353 days | 0% |
| Hans-Juergen Baumgart | 9/10 | 4355 days | 0% |
| Stefanie Menz | 5/10 | 4373 days | 0% |
| Peer Krumrey | 4/10 | 4373 days | 0% |
| Sarah Horn | 10/10 | 4374 days | 0% |
| Sebastian Russell-Smits | 10/10 | 4374 days | 0% |
| Ali S | 4/10 | 4386 days | 1% |
| Jazpaul | 8/10 | 4386 days | 1% |
| Malgorzata | 6/10 | 4390 days | 1% |
| Michal | 6/10 | 4390 days | 1% |
| Przemystaw Tymizyszyn | 6/10 | 4390 days | 1% |
| jmano | 9/10 | 4414 days | 1% |
| Sports_Cotton | 9/10 | 4414 days | 1% |
| Steve Jackson | 1/10 | 4414 days | 0% |
| Karl Schendel | 9/10 | 4414 days | 1% |
| S Curry | 10/10 | 4414 days | 1% |
| David Frankl | 9/10 | 4414 days | 1% |
| Thommy S | 10/10 | 4414 days | 1% |
| Tanja and Pascal | 6/10 | 4416 days | 1% |
| LisaTe | 1/10 | 4445 days | 0% |
| Jeroen de Vroome | 1/10 | 4445 days | 0% |
| Dennis Post | 10/10 | 4445 days | 1% |
| Graeme | 8/10 | 4445 days | 1% |
| Mark and Eefie | 6/10 | 4461 days | 1% |
| Kevin Blom | 9/10 | 4480 days | 1% |
| unlucky | 2/10 | 4506 days | 1% |
| Natalie C. | 10/10 | 4506 days | 1% |
| trevrobinson | 10/10 | 4537 days | 1% |
| jonoslade | 10/10 | 4537 days | 1% |
| Chris Gale | 9/10 | 4567 days | 1% |
| hugginalan | 2/10 | 4720 days | 1% |
| Xanadu | 7/10 | 4720 days | 1% |
| Steffien | 9/10 | 4720 days | 1% |
| Ali Hendry | 8/10 | 4732 days | 1% |
| M Theunissen | 7/10 | 4734 days | 1% |
| Heiner Reinecke | 6/10 | 4743 days | 1% |
| travelling_solo | 8/10 | 4751 days | 1% |
| Elaine | 3/10 | 4761 days | 1% |
| Dominik Langenegger | 9/10 | 4762 days | 1% |
| Inge Davbbert | 9/10 | 4763 days | 1% |
| Peter Putz | 1/10 | 4765 days | 0% |
| Simon Fry | 6/10 | 4765 days | 1% |
| Villa | 5/10 | 4765 days | 1% |
| Marilyn Mobley | 3/10 | 4766 days | 1% |
| Diana Allan | 7/10 | 4767 days | 1% |
| Liz Stokes | 6/10 | 4767 days | 1% |
| Saskia Brown | 7/10 | 4777 days | 1% |
| katiestone | 10/10 | 4780 days | 1% |
| Laura Smith | 5/10 | 4793 days | 1% |
| Graines | 2/10 | 4811 days | 1% |
| Posse | 1/10 | 4811 days | 0% |
| Bren | 8/10 | 4811 days | 1% |
| Peter | 9/10 | 4811 days | 1% |
| Robin & Sandra Dijke | 8/10 | 4851 days | 1% |
| jule | 10/10 | 4872 days | 1% |
| Patricia French | 4/10 | 5076 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5103 days | 1% |
| Phil Cowlard | 6/10 | 5109 days | 1% |
| Douglas & Alison Mark | 4/10 | 5113 days | 1% |
| Manuela Manns | 4/10 | 5130 days | 1% |
| Masanobu81 | 10/10 | 5145 days | 1% |
| Jem | 9/10 | 5145 days | 1% |
| Ashley Arnold | 7/10 | 5486 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Lucky Rentals experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-5.74% Adjustment
Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.
What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.
There may be an adjustment if this experience hasn't received enough reviews within the last 55 days. The Lucky Rentals experience has 0 recent rankings. Adjustments are according to the following table:
| Recent Reviews | Adjustment |
|---|---|
| 0 | -3.00% |
| 1 | -2.63% |
| 2 | -1.50% |
| 3 | -0.38% |
| 4 | -0.00% |
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Lucky Rentals experience has been adjusted for 134 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 131 | -2.68% |
| 132 | -2.70% |
| 133 | -2.72% |
| 134 | -2.74% |
| 135 | -2.76% |
| 136 | -2.78% |
| 137 | -2.80% |
| … | … |
Balancing Adjustment
16.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Onboarding Rating
This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.
All metrics come from actual customer interactions.
Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.
Final Ranking Score
70%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.