Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for AJ Hackett Bungy Kawarau Bridge.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
AJ Hackett Bungy Kawarau Bridge
Valid Reviews
141 Valid Reviews
The AJ Hackett Bungy Kawarau Bridge experience has a total of 142 reviews. There are 141 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 141 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 61 |
|
43% |
| 9/10 | 30 |
|
21% |
| 8/10 | 28 |
|
20% |
| 7/10 | 17 |
|
12% |
| 6/10 | 3 |
|
2% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.72% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge valid reviews is 88.72% and is based on 141 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
118 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 141 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 118 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 53 |
|
45% |
| 9/10 | 23 |
|
19% |
| 8/10 | 24 |
|
20% |
| 7/10 | 14 |
|
12% |
| 6/10 | 3 |
|
3% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.98% Average
The raw data average (mean) for all the AJ Hackett Bungy Kawarau Bridge face-to-face reviews is 88.98% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.14%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Rachael Sleege | 10/10 | 3233 days | 100% |
| Filipe Santos | 10/10 | 3283 days | 96% |
| Sebastian Braun | 7/10 | 3306 days | 87% |
| Hailey S | 10/10 | 3318 days | 93% |
| Sarah | 9/10 | 3319 days | 92% |
| Laura Leoekloek | 10/10 | 3326 days | 92% |
| Sam Lawrence | 9/10 | 3331 days | 90% |
| Alberto | 8/10 | 3536 days | 72% |
| Ben Keiser | 10/10 | 3550 days | 72% |
| Bruno | 8/10 | 3557 days | 70% |
| Adrien Gaumont | 9/10 | 3565 days | 70% |
| Rossella | 6/10 | 3565 days | 61% |
| Lukas Havlicek | 10/10 | 3573 days | 70% |
| Chris | 10/10 | 3587 days | 69% |
| Nils Kissel | 9/10 | 3608 days | 66% |
| Anais Boileau | 7/10 | 3643 days | 59% |
| Matthias Hofer | 7/10 | 3646 days | 59% |
| Tobias | 10/10 | 3924 days | 39% |
| Sarah Jane O'Reilly | 10/10 | 4296 days | 6% |
| Tomas Shairi | 8/10 | 4296 days | 6% |
| Sagi | 8/10 | 4304 days | 6% |
| Helen McKevitt | 10/10 | 4306 days | 6% |
| Wouter Bosch | 9/10 | 4341 days | 2% |
| Anthony Brown | 9/10 | 4352 days | 1% |
| Cornelia Stark | 8/10 | 4356 days | 1% |
| Nicolas Trezeguet | 9/10 | 4360 days | 1% |
| Bjorn Van Mulders | 10/10 | 4369 days | 0% |
| Robin Hales | 10/10 | 4451 days | 44% |
| hendrik king | 8/10 | 4573 days | 43% |
| Cherlyn Chong | 10/10 | 4693 days | 44% |
| Martyn Kool | 7/10 | 4741 days | 41% |
| Stefan and Brigit and Janek | 8/10 | 4747 days | 43% |
| Oliver Kalmbach | 9/10 | 4764 days | 44% |
| Simon Rawlinson | 10/10 | 5011 days | 44% |
| Def Fem | 8/10 | 5025 days | 43% |
| Sam | 10/10 | 5034 days | 44% |
| Elaine | 10/10 | 5040 days | 44% |
| Kolen | 10/10 | 5042 days | 44% |
| Rebecca Doehl | 7/10 | 5043 days | 41% |
| Nicholas Prakenhammar | 10/10 | 5043 days | 44% |
| Paul & Sharon Sneller | 9/10 | 5043 days | 44% |
| Paul Fairbrass | 10/10 | 5052 days | 44% |
| Nikita Sue | 10/10 | 5052 days | 44% |
| Dave McLeish | 9/10 | 5057 days | 44% |
| Frank & Julia | 7/10 | 5058 days | 41% |
| joerem | 10/10 | 5059 days | 44% |
| Dorthe | 10/10 | 5122 days | 44% |
| deJong | 7/10 | 5125 days | 41% |
| Jon_and_Family | 9/10 | 5365 days | 44% |
| Becky Edney | 10/10 | 5370 days | 44% |
| Hanggi | 8/10 | 5376 days | 43% |
| K & J Overton | 7/10 | 5390 days | 41% |
| Tanya & Florian | 10/10 | 5390 days | 44% |
| dadelina | 9/10 | 5396 days | 44% |
| John Hensman | 10/10 | 5400 days | 44% |
| Jesper Hassel | 8/10 | 5401 days | 43% |
| Carolin Moberg | 9/10 | 5401 days | 44% |
| JohnHaestad | 7/10 | 5424 days | 41% |
| Christian Foerster | 9/10 | 5424 days | 44% |
| Tomtraverse | 10/10 | 5424 days | 44% |
| phydough | 9/10 | 5486 days | 44% |
| Zac Morris | 10/10 | 5577 days | 44% |
| Jess | 10/10 | 5735 days | 44% |
| John Casey | 10/10 | 5742 days | 44% |
| Horst | 10/10 | 5764 days | 44% |
| Sievers | 8/10 | 5764 days | 43% |
| Nicola | 8/10 | 5770 days | 43% |
| Lasse Olesen | 10/10 | 5782 days | 44% |
| Belinda Roderiguez | 10/10 | 5783 days | 44% |
| quazy | 10/10 | 5789 days | 44% |
| Jessica | 7/10 | 5794 days | 41% |
| Ross & Catherine Litherland | 8/10 | 5802 days | 43% |
| Lindsay Brown | 10/10 | 5861 days | 44% |
| TomL | 7/10 | 5881 days | 41% |
| PatH | 10/10 | 5895 days | 44% |
| harryb | 8/10 | 5960 days | 43% |
| ToryL | 5/10 | 5973 days | 33% |
| DustyLaptop | 8/10 | 6034 days | 43% |
| KarinS | 8/10 | 6088 days | 43% |
| marianneb | 10/10 | 6095 days | 44% |
| Heath | 10/10 | 6099 days | 44% |
| AlbertF | 9/10 | 6099 days | 44% |
| AndrewW | 10/10 | 6107 days | 44% |
| Anna Hansson | 10/10 | 6112 days | 44% |
| Anna Hansson | 10/10 | 6112 days | 44% |
| StijnH | 8/10 | 6112 days | 43% |
| Anton | 9/10 | 6119 days | 44% |
| TammyH | 10/10 | 6121 days | 44% |
| amyd | 10/10 | 6126 days | 44% |
| MarieS | 10/10 | 6129 days | 44% |
| Amanda Williams | 10/10 | 6136 days | 44% |
| Ralf | 10/10 | 6143 days | 44% |
| Christian | 9/10 | 6157 days | 44% |
| Debbie Mossman | 9/10 | 6170 days | 44% |
| PhillS | 8/10 | 6176 days | 43% |
| Kori | 10/10 | 6208 days | 44% |
| Maria | 10/10 | 6208 days | 44% |
| Pieter | 7/10 | 6217 days | 41% |
| abby | 10/10 | 6252 days | 44% |
| Gaurav M | 9/10 | 6257 days | 44% |
| Kate | 8/10 | 6281 days | 43% |
| Mike | 8/10 | 6291 days | 43% |
| James | 9/10 | 6306 days | 44% |
| Annie Walsh | 8/10 | 6311 days | 43% |
| jillian | 10/10 | 6315 days | 44% |
| Gemma Harling | 9/10 | 6370 days | 44% |
| Stephanie | 9/10 | 6430 days | 44% |
| Kori Barton | 7/10 | 6437 days | 41% |
| Meike Biel | 7/10 | 6445 days | 41% |
| Daniela | 10/10 | 6471 days | 44% |
| Seungchul | 7/10 | 6472 days | 41% |
| Katy Bray | 9/10 | 6475 days | 44% |
| Neil | 10/10 | 6486 days | 44% |
| Steven | 10/10 | 6496 days | 44% |
| Knol | 9/10 | 6496 days | 44% |
| Bex | 8/10 | 6522 days | 43% |
| Rebekah Holbrook | 10/10 | 6523 days | 44% |
| Bronwyn Gaby | 5/10 | 6541 days | 33% |
| Mel | 9/10 | 6547 days | 44% |
| Marianna Haworth | 7/10 | 6563 days | 41% |
| Kevin | 10/10 | 6580 days | 44% |
| Killerblow | 8/10 | 6593 days | 43% |
| Kim Tjornhed | 6/10 | 6662 days | 38% |
| Dick Janssen | 8/10 | 6662 days | 43% |
| Nick Bailey | 6/10 | 6662 days | 38% |
| Julie | 10/10 | 6781 days | 44% |
| Billie | 10/10 | 6807 days | 44% |
| Michael | 9/10 | 6813 days | 44% |
| Katie | 8/10 | 6828 days | 43% |
| NeilYeoman | 9/10 | 6832 days | 44% |
| Millie | 8/10 | 6836 days | 43% |
| Kate | 7/10 | 6836 days | 41% |
| Jacob Mille | 10/10 | 6839 days | 44% |
| Elin | 9/10 | 6842 days | 44% |
| Maninder | 9/10 | 6850 days | 44% |
| Vibeke | 10/10 | 6860 days | 44% |
| Dave | 10/10 | 6872 days | 44% |
| KerrieHymers | 10/10 | 6872 days | 44% |
| Leah | 8/10 | 6873 days | 43% |
| Marc | 10/10 | 6878 days | 44% |
| Albert | 8/10 | 6878 days | 43% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The AJ Hackett Bungy Kawarau Bridge experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the AJ Hackett Bungy Kawarau Bridge experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The AJ Hackett Bungy Kawarau Bridge experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.