Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

321 Valid Reviews

The Camperco experience has a total of 327 reviews. There are 321 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 321 valid reviews:

Rating Count Percentage
10/10 213
66%
9/10 81
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.48% Average

The raw data average (mean) for all the Camperco valid reviews is 95.48% and is based on 321 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 321 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.45%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Thom S 10/10 38 days 100%
Pablo Granados 10/10 69 days 100%
Marie McDonald 10/10 69 days 100%
Sarah 10/10 69 days 100%
Andrew Crutchfield 10/10 99 days 100%
Matthew Maguire 10/10 99 days 100%
Ryan & Shiv 10/10 130 days 99%
Damian Bason 10/10 130 days 99%
Sina & Julius 10/10 160 days 99%
Sue 8/10 313 days 93%
Ana Jauregui 10/10 313 days 94%
Michael Bachner 10/10 344 days 93%
Holly Ramseier 10/10 373 days 92%
Stanislav a Lada 10/10 404 days 91%
Philipp 10/10 404 days 91%
Thomas 10/10 435 days 89%
Arne 10/10 435 days 89%
ingrid oosterhuis 9/10 465 days 87%
Joshua Robinson 10/10 465 days 88%
Anita Laurent 10/10 465 days 88%
Ben G 10/10 465 days 88%
Karl 10/10 465 days 88%
Carol 10/10 526 days 84%
Rahel Herzog 7/10 588 days 75%
Sam 10/10 679 days 74%
Mike Hemmert 10/10 679 days 74%
Adam Bar 10/10 679 days 74%
Alistair Oldham 10/10 710 days 71%
Matt Mead 9/10 738 days 68%
Mickael Courio 10/10 769 days 66%
Karl P 10/10 769 days 66%
Adam Bennett 10/10 800 days 63%
Tammy 10/10 800 days 63%
Irene Chambers 10/10 830 days 61%
Bethany 10/10 861 days 58%
Eshan Mathur 10/10 891 days 55%
Javier 10/10 891 days 55%
Jonas Verreyken 10/10 891 days 55%
Jono 10/10 922 days 51%
Marc Pepin 10/10 922 days 51%
Susan Bruce 9/10 983 days 45%
Malvina Lola 10/10 983 days 45%
Tina 10/10 1044 days 40%
Aaron and Sarah Schroder 10/10 1075 days 37%
Marni 10/10 1075 days 37%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1075 days 34%
Mary 8/10 1075 days 36%
Joanna Dibley 10/10 1103 days 35%
Rachel 10/10 1134 days 32%
Jeff 10/10 1134 days 32%
Laura Gonzalez 10/10 1134 days 32%
Jasmin Moffatt 10/10 1134 days 32%
Mike and Sandy King 10/10 1165 days 30%
Steph 10/10 1195 days 28%
Bryanna 10/10 1195 days 28%
Sanel Van der Merwe 9/10 1256 days 23%
Giovanni Corbellini 10/10 1256 days 23%
Rowan Stewart 10/10 1318 days 20%
TJ Dearlove 9/10 1318 days 19%
Alison and Richard 9/10 1348 days 18%
Ali Evans 10/10 1379 days 16%
Wendy Lawrie 8/10 1409 days 14%
Laura Furse 10/10 1409 days 15%
Frederik Wolf 10/10 1440 days 13%
Lowri 10/10 1440 days 13%
Sandy 10/10 1440 days 13%
Annie DeRuyter 10/10 1468 days 12%
Michael McCalib 10/10 1499 days 11%
C & A Betts 10/10 1499 days 11%
Anne Bennett 10/10 1530 days 10%
Sharlene 10/10 1591 days 8%
Tricia 10/10 1621 days 7%
Kevin Cortella 9/10 1621 days 7%
Jane M. 10/10 1621 days 7%
neethu saranghi 10/10 1652 days 7%
Sarah 9/10 1683 days 6%
Anette Oestergaard 8/10 1805 days 5%
Jim Stevens 10/10 1805 days 5%
Kari Cox 10/10 1805 days 5%
Julie Fleming 8/10 1805 days 5%
Christophe Fasbender 10/10 1805 days 5%
Toby Langley 10/10 1805 days 5%
Lotte Oudendijk 10/10 1805 days 5%
Luisa 10/10 1805 days 5%
Remco Dinjens 10/10 1805 days 5%
Viktoria Bestle 10/10 1805 days 5%
Stefan B. 10/10 1805 days 5%
paul white 9/10 1834 days 5%
George Connolly 10/10 1834 days 5%
Eloïse Cook 10/10 1834 days 5%
MARTIN SCOTT 9/10 1834 days 5%
Pam Hommy 9/10 1834 days 5%
Lindsey Cross 10/10 1834 days 5%
Lauren Sylvester 10/10 1834 days 5%
Holland G 10/10 1834 days 5%
Robert Davies 10/10 1834 days 5%
Alice 10/10 1834 days 5%
Pamela Ralph 10/10 1834 days 5%
Gautier PARISON 10/10 1865 days 5%
Marc Wiedmann 10/10 1865 days 5%
JANET BLIGH 10/10 1865 days 5%
lombard benoit 9/10 1865 days 5%
Wren Mahannah 10/10 1865 days 5%
Rowan Vanduren 10/10 1865 days 5%
Elisabeth Durand 10/10 1865 days 5%
Shar Bay 10/10 1896 days 5%
Mike Scanlon 9/10 1926 days 5%
Markus Hauf 10/10 1926 days 5%
Peter Jones 9/10 1926 days 5%
Bart Cuypers 10/10 1926 days 5%
Armand Francois 10/10 1926 days 5%
ELENA SARBONI 10/10 1926 days 5%
Kassandra Stahl 9/10 1957 days 5%
Timon & Gerdi 10/10 1957 days 5%
david spijker 10/10 1987 days 5%
Lisa Toth 10/10 2140 days 4%
Maryanne 10/10 2140 days 4%
Alexander Naumann 8/10 2171 days 4%
bompan sylvie 10/10 2171 days 4%
Matan Sagee 10/10 2171 days 4%
Roch Beaudoin 9/10 2171 days 4%
Charline Bugala 10/10 2171 days 4%
Sophie Velthuis 10/10 2171 days 4%
Lynne 9/10 2171 days 4%
David K 9/10 2171 days 4%
Thi Thien Trang Truong 9/10 2199 days 4%
G&J Thorp 9/10 2199 days 4%
Cindy Hughes 10/10 2199 days 4%
Alan Macklin 9/10 2199 days 4%
Anita Cranwell 9/10 2199 days 4%
Fadi Khalilieh 10/10 2230 days 4%
Men 10/10 2230 days 4%
Chelsea 9/10 2230 days 4%
Michel de Jonge 9/10 2230 days 4%
Julien 10/10 2230 days 4%
Marjolein van den Hombergh 10/10 2230 days 4%
Malcolm Weaver 10/10 2261 days 4%
Dawn Parker 8/10 2261 days 4%
H Verkerk 10/10 2261 days 4%
Matthew 10/10 2261 days 4%
Bram Schouten 10/10 2261 days 4%
anna simpson 10/10 2261 days 4%
Matt Ballard 10/10 2261 days 4%
Hilco de Boer 10/10 2261 days 4%
Fadri 10/10 2261 days 4%
Gary Sawtell 10/10 2261 days 4%
Ruth Seggerson 9/10 2291 days 4%
Ingrid Peters 10/10 2291 days 4%
Charlotte Adams 10/10 2291 days 4%
John MacLeod 9/10 2291 days 4%
Sarah 9/10 2291 days 4%
Marie-Laurence & Gabriel 10/10 2291 days 4%
Philippe Chiasson 9/10 2291 days 4%
Jonah jones 10/10 2291 days 4%
Toni 10/10 2322 days 4%
Sara G 10/10 2322 days 4%
Joern Kamradt 10/10 2505 days 4%
Thomas Görtz 9/10 2505 days 3%
Livia 10/10 2505 days 4%
Richard Cawley 10/10 2505 days 4%
Petr Horak 10/10 2505 days 4%
HARRIETT STRANGER 10/10 2536 days 3%
Caity 10/10 2536 days 3%
Bec 10/10 2536 days 3%
Cyril Gervais 10/10 2536 days 3%
Jenni Pollington 10/10 2564 days 3%
Marliese Cail 5/10 2564 days 3%
Marc Wagemans 9/10 2564 days 3%
BoatnSusy 10/10 2564 days 3%
Mark Newbery 9/10 2595 days 3%
Rocio Delapenna 10/10 2595 days 3%
Greg Molyneux 9/10 2595 days 3%
Matt Goodwin 9/10 2595 days 3%
Vivienne Jenkins 10/10 2595 days 3%
Rebecca Fraser 8/10 2595 days 3%
krystian gruft 9/10 2595 days 3%
Felix Mercier 10/10 2595 days 3%
Megan Roper 10/10 2595 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2595 days 3%
F C 9/10 2626 days 3%
Manuel Fessler 8/10 2626 days 3%
Didi Sung 10/10 2656 days 3%
Matthew Maddern 10/10 2656 days 3%
Andrew Duignan 10/10 2656 days 3%
Chris Stone 9/10 2656 days 3%
Lai Yick 10/10 2656 days 3%
Sarah Plotts 7/10 2687 days 3%
Thuc Do 10/10 2687 days 3%
Gail W 10/10 2687 days 3%
Becky 10/10 2687 days 3%
Megan Bradley 10/10 2779 days 3%
Nicholas Bover 9/10 2870 days 3%
Mark Ashmore 8/10 2883 days 2%
Helen O'Kane 9/10 2901 days 3%
Carolyn Bell 9/10 2901 days 3%
Dave McMullen 10/10 2901 days 3%
dirkydirk 10/10 2901 days 3%
Lauren Hayes 9/10 2901 days 3%
David West 10/10 2901 days 3%
William CS 10/10 2901 days 3%
Lynda Hawryluk 10/10 2901 days 3%
Jonathan Jeacocke 9/10 2929 days 3%
Simon Gibson 9/10 2929 days 3%
Fong Chan Zeuthen 8/10 2929 days 3%
tmo 10/10 2929 days 3%
Car R 9/10 2929 days 3%
Thue Thomasen 8/10 2933 days 2%
Ilona Roeters 9/10 2960 days 3%
KarineL 10/10 2960 days 3%
Lynne 10/10 2960 days 3%
TinaTequila 10/10 2960 days 3%
Eveet De Beleir 8/10 2972 days 1%
Nick 9/10 2991 days 3%
Bob Low 10/10 2991 days 3%
Josh Jaensch 10/10 2991 days 3%
Nolan Townsend 9/10 3014 days 1%
Ivan W. 9/10 3021 days 2%
Brendon Muller 9/10 3021 days 2%
peter rhodes 9/10 3021 days 2%
R K 9/10 3021 days 2%
Boaz Hemmo 10/10 3052 days 2%
Susan and Benjamin Foster 10/10 3082 days 2%
Kel Thomas 10/10 3082 days 2%
Darryl Wright 9/10 3235 days 2%
Diane Lee 8/10 3235 days 2%
Chrissy Gregory 10/10 3235 days 2%
Kathleen Jentsch 10/10 3266 days 2%
Stefanie Kraemer 10/10 3266 days 2%
Christofer Cronholm 9/10 3266 days 2%
Andrew 10/10 3266 days 2%
Stefan 9/10 3266 days 2%
Katrina 10/10 3273 days 1%
karlea mackie 10/10 3295 days 2%
Amy Hopes 10/10 3295 days 2%
Charlotte Leong 9/10 3295 days 2%
Ulli 9/10 3300 days 1%
Ava Segal 7/10 3326 days 2%
Alex Macdonald 9/10 3326 days 2%
Bruce Peat 9/10 3326 days 2%
Charlotte Demasieres 8/10 3326 days 2%
Oliver Mower 10/10 3326 days 2%
Stephan Gerhard 10/10 3326 days 2%
Scott Bremer 9/10 3357 days 2%
Neil Podkowsky 8/10 3357 days 2%
Mel Handford 10/10 3387 days 2%
Sarah 10/10 3387 days 2%
Matthias Jasch 8/10 3387 days 2%
jenny chatterson 9/10 3387 days 2%
Nicola 10/10 3418 days 2%
Melissa Coyle 9/10 3418 days 2%
H Nichols 9/10 3448 days 2%
Giulia Sassu 10/10 3448 days 2%
Sam Greenhill 10/10 3632 days 1%
June Harris 10/10 3660 days 1%
jennifer taylor 10/10 3660 days 1%
Greg Little 7/10 3680 days 1%
espitalier anne 9/10 3691 days 1%
Steve K 10/10 3691 days 1%
James Brewer 9/10 3691 days 1%
Flora Pense 10/10 3691 days 1%
Jonathan G 10/10 3752 days 1%
Ruth Mundy 10/10 3813 days 1%
Macha Laurent Macha Laurent 9/10 3813 days 1%
Mal B 10/10 3844 days 1%
Jonn Roscoe 10/10 3936 days 1%
Rosanna Moor 10/10 3936 days 1%
Michele 10/10 3966 days 1%
Jyothi Madanlal 9/10 3966 days 1%
sabrina benakouche 10/10 3997 days 1%
Nadiah Abdul Razak 10/10 3997 days 1%
Kamil Gottwald 10/10 4025 days 1%
Carol Wale 10/10 4025 days 1%
Juli Wolter 10/10 4056 days 0%
Laura Mrozinski 9/10 4056 days 0%
Jon Edvard 10/10 4087 days 0%
Kim 10/10 4087 days 0%
Sean Santee 9/10 4117 days 0%
Rob 9/10 4117 days 0%
Martin Shead 9/10 4117 days 0%
Ben K. C. Laksana 8/10 4148 days 0%
Ken Barrett 10/10 4148 days 0%
John Ryan 10/10 4148 days 0%
Matt Wilson 10/10 4148 days 0%
Pascaline Ruhl 10/10 4178 days 0%
AnneDef 10/10 4178 days 0%
Peter Scanes 9/10 4178 days 0%
nicola1 10/10 4178 days 0%
Renate 10/10 4301 days 0%
CJ1411 9/10 4390 days 1%
Nicola Cooper 9/10 4390 days 1%
Auckland Piwis 9/10 4390 days 1%
Emma S 10/10 4421 days 1%
Jared 10/10 4452 days 1%
laynee jones 10/10 4452 days 1%
larilau 9/10 4482 days 1%
medellia371 9/10 4513 days 1%
lisatim 9/10 4666 days 1%
Nick Rath 10/10 4696 days 1%
Mr NisbetJones 8/10 4732 days 0%
mcphersj 9/10 4787 days 1%
teammahoney 10/10 4787 days 1%
MVT 10/10 4818 days 1%
TaylorEigsti 10/10 4848 days 1%
mark2073ranker 10/10 4848 days 1%
Jocelyn 10/10 4848 days 1%
TwoBackpacksOneWorld 9/10 4879 days 1%
shaneo12 10/10 4940 days 1%
cannailloune 9/10 4940 days 1%
melandcharles 10/10 5062 days 1%
xanthiaj 9/10 5093 days 1%
Mark Irwin 8/10 5104 days 0%
jhazel 10/10 5183 days 1%
masagoes 9/10 5213 days 1%
quirkey8 10/10 5244 days 1%
SarahMc 10/10 5244 days 1%
jessh 10/10 5244 days 1%
MichaelMatthias 10/10 5274 days 1%
Daz 10/10 5274 days 1%
mattw887 6/10 5336 days 1%
Angus10 10/10 5336 days 1%
griffithgreg 10/10 5366 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-0.17% Adjustment

There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Camperco experience does not meet the criteria for any adjustment.

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 8 days. Adjustments are according to the following table.

Days Adjustment
5 -0.10%
6 -0.12%
7 -0.15%
8 -0.17%
9 -0.19%
10 -0.21%
11 -0.23%

Balancing Adjustment

0.23% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

95%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.