Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Camperco.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Camperco

Valid Reviews

330 Valid Reviews

The Camperco experience has a total of 336 reviews. There are 330 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 330 valid reviews:

Rating Count Percentage
10/10 221
67%
9/10 82
25%
8/10 20
6%
7/10 5
2%
6/10 1
0%
5/10 1
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

95.58% Average

The raw data average (mean) for all the Camperco valid reviews is 95.58% and is based on 330 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

9 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 330 valid reviews, the experience has 9 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 9 face-to-face reviews:

Rating Count Percentage
10/10 1
11%
9/10 2
22%
8/10 5
56%
7/10 1
11%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Camperco face-to-face reviews is 83.33% and is based on 9 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

97.82%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
WENDY AND SI 10/10 37 days 100%
Julie Margin 9/10 68 days 99%
Eric Ferrua 10/10 251 days 96%
Javent 10/10 251 days 96%
Celine D 10/10 282 days 96%
Pamela Ralph 10/10 310 days 95%
Willem Buur 10/10 310 days 95%
Julia Newton 10/10 310 days 95%
Thom S 10/10 341 days 93%
Charla Grant 10/10 341 days 93%
Pablo Granados 10/10 372 days 92%
Marie McDonald 10/10 372 days 92%
Sarah 10/10 372 days 92%
Andrew Crutchfield 10/10 402 days 91%
Matthew Maguire 10/10 402 days 91%
Ryan & Shiv 10/10 433 days 89%
Damian Bason 10/10 433 days 89%
Sina & Julius 10/10 462 days 88%
Sue 8/10 616 days 77%
Ana Jauregui 10/10 616 days 78%
Michael Bachner 10/10 647 days 76%
Holly Ramseier 10/10 676 days 74%
Stanislav a Lada 10/10 707 days 72%
Philipp 10/10 707 days 72%
Thomas 10/10 738 days 69%
Arne 10/10 738 days 69%
ingrid oosterhuis 9/10 768 days 66%
Joshua Robinson 10/10 768 days 66%
Anita Laurent 10/10 768 days 66%
Ben G 10/10 768 days 66%
Karl 10/10 768 days 66%
Carol 10/10 828 days 61%
Rahel Herzog 7/10 890 days 51%
Sam 10/10 982 days 46%
Mike Hemmert 10/10 982 days 46%
Adam Bar 10/10 982 days 46%
Alistair Oldham 10/10 1013 days 43%
Matt Mead 9/10 1041 days 40%
Mickael Courio 10/10 1072 days 37%
Karl P 10/10 1072 days 37%
Adam Bennett 10/10 1103 days 35%
Tammy 10/10 1103 days 35%
Irene Chambers 10/10 1133 days 32%
Bethany 10/10 1164 days 30%
Eshan Mathur 10/10 1193 days 28%
Javier 10/10 1193 days 28%
Jonas Verreyken 10/10 1193 days 28%
Jono 10/10 1224 days 26%
Marc Pepin 10/10 1224 days 26%
Susan Bruce 9/10 1285 days 21%
Malvina Lola 10/10 1285 days 22%
Tina 10/10 1347 days 18%
Aaron and Sarah Schroder 10/10 1378 days 16%
Marni 10/10 1378 days 16%
Maria Te Huia - Tuwharetoa and my Chaufuer Bibi Tapara - Maniapoto 😊 😊 7/10 1378 days 15%
Mary 8/10 1378 days 16%
Joanna Dibley 10/10 1406 days 15%
Rachel 10/10 1437 days 14%
Jeff 10/10 1437 days 14%
Laura Gonzalez 10/10 1437 days 14%
Jasmin Moffatt 10/10 1437 days 14%
Mike and Sandy King 10/10 1468 days 12%
Steph 10/10 1498 days 11%
Bryanna 10/10 1498 days 11%
Sanel Van der Merwe 9/10 1558 days 9%
Giovanni Corbellini 10/10 1558 days 9%
Rowan Stewart 10/10 1620 days 7%
TJ Dearlove 9/10 1620 days 7%
Alison and Richard 9/10 1650 days 7%
Ali Evans 10/10 1681 days 6%
Wendy Lawrie 8/10 1711 days 6%
Laura Furse 10/10 1712 days 6%
Frederik Wolf 10/10 1743 days 5%
Lowri 10/10 1743 days 5%
Sandy 10/10 1743 days 5%
Annie DeRuyter 10/10 1770 days 5%
Michael McCalib 10/10 1801 days 5%
C & A Betts 10/10 1802 days 5%
Anne Bennett 10/10 1833 days 5%
Sharlene 10/10 1894 days 5%
Tricia 10/10 1923 days 5%
Kevin Cortella 9/10 1923 days 5%
Jane M. 10/10 1923 days 5%
neethu saranghi 10/10 1954 days 5%
Sarah 9/10 1985 days 5%
Anette Oestergaard 8/10 2107 days 4%
Jim Stevens 10/10 2107 days 4%
Kari Cox 10/10 2107 days 4%
Julie Fleming 8/10 2107 days 4%
Christophe Fasbender 10/10 2107 days 4%
Toby Langley 10/10 2108 days 4%
Lotte Oudendijk 10/10 2108 days 4%
Luisa 10/10 2108 days 4%
Remco Dinjens 10/10 2108 days 4%
Viktoria Bestle 10/10 2108 days 4%
Stefan B. 10/10 2108 days 4%
paul white 9/10 2136 days 4%
George Connolly 10/10 2136 days 4%
Eloïse Cook 10/10 2136 days 4%
MARTIN SCOTT 9/10 2136 days 4%
Pam Hommy 9/10 2136 days 4%
Lindsey Cross 10/10 2137 days 4%
Lauren Sylvester 10/10 2137 days 4%
Holland G 10/10 2137 days 4%
Robert Davies 10/10 2137 days 4%
Alice 10/10 2137 days 4%
Pamela Ralph 10/10 2137 days 4%
Gautier PARISON 10/10 2168 days 4%
Marc Wiedmann 10/10 2168 days 4%
JANET BLIGH 10/10 2168 days 4%
lombard benoit 9/10 2168 days 4%
Wren Mahannah 10/10 2168 days 4%
Rowan Vanduren 10/10 2168 days 4%
Elisabeth Durand 10/10 2168 days 4%
Shar Bay 10/10 2199 days 4%
Mike Scanlon 9/10 2228 days 4%
Markus Hauf 10/10 2228 days 4%
Peter Jones 9/10 2229 days 4%
Bart Cuypers 10/10 2229 days 4%
Armand Francois 10/10 2229 days 4%
ELENA SARBONI 10/10 2229 days 4%
Kassandra Stahl 9/10 2259 days 4%
Timon & Gerdi 10/10 2260 days 4%
david spijker 10/10 2289 days 4%
Lisa Toth 10/10 2442 days 4%
Maryanne 10/10 2443 days 4%
Alexander Naumann 8/10 2473 days 4%
bompan sylvie 10/10 2473 days 4%
Matan Sagee 10/10 2474 days 4%
Roch Beaudoin 9/10 2474 days 4%
Charline Bugala 10/10 2474 days 4%
Sophie Velthuis 10/10 2474 days 4%
Lynne 9/10 2474 days 4%
David K 9/10 2474 days 4%
Thi Thien Trang Truong 9/10 2502 days 4%
G&J Thorp 9/10 2502 days 4%
Cindy Hughes 10/10 2502 days 4%
Alan Macklin 9/10 2502 days 4%
Anita Cranwell 9/10 2502 days 4%
Fadi Khalilieh 10/10 2533 days 4%
Men 10/10 2533 days 4%
Chelsea 9/10 2533 days 4%
Michel de Jonge 9/10 2533 days 4%
Julien 10/10 2533 days 4%
Marjolein van den Hombergh 10/10 2533 days 4%
Malcolm Weaver 10/10 2563 days 4%
Dawn Parker 8/10 2563 days 3%
H Verkerk 10/10 2563 days 4%
Matthew 10/10 2564 days 4%
Bram Schouten 10/10 2564 days 4%
anna simpson 10/10 2564 days 4%
Matt Ballard 10/10 2564 days 4%
Hilco de Boer 10/10 2564 days 4%
Fadri 10/10 2564 days 4%
Gary Sawtell 10/10 2564 days 4%
Ruth Seggerson 9/10 2593 days 3%
Ingrid Peters 10/10 2593 days 3%
Charlotte Adams 10/10 2593 days 3%
John MacLeod 9/10 2594 days 3%
Sarah 9/10 2594 days 3%
Marie-Laurence & Gabriel 10/10 2594 days 3%
Philippe Chiasson 9/10 2594 days 3%
Jonah jones 10/10 2594 days 3%
Toni 10/10 2625 days 3%
Sara G 10/10 2625 days 3%
Joern Kamradt 10/10 2808 days 3%
Thomas Görtz 9/10 2808 days 3%
Livia 10/10 2808 days 3%
Richard Cawley 10/10 2808 days 3%
Petr Horak 10/10 2808 days 3%
HARRIETT STRANGER 10/10 2838 days 3%
Caity 10/10 2839 days 3%
Bec 10/10 2839 days 3%
Cyril Gervais 10/10 2839 days 3%
Jenni Pollington 10/10 2866 days 3%
Marliese Cail 5/10 2866 days 2%
Marc Wagemans 9/10 2867 days 3%
BoatnSusy 10/10 2867 days 3%
Mark Newbery 9/10 2897 days 3%
Rocio Delapenna 10/10 2897 days 3%
Greg Molyneux 9/10 2897 days 3%
Matt Goodwin 9/10 2897 days 3%
Vivienne Jenkins 10/10 2897 days 3%
Rebecca Fraser 8/10 2897 days 3%
krystian gruft 9/10 2897 days 3%
Felix Mercier 10/10 2897 days 3%
Megan Roper 10/10 2897 days 3%
Bethan Blackburn & Sam Tucker Harvey 10/10 2898 days 3%
F C 9/10 2928 days 3%
Manuel Fessler 8/10 2929 days 3%
Didi Sung 10/10 2958 days 3%
Matthew Maddern 10/10 2958 days 3%
Andrew Duignan 10/10 2958 days 3%
Chris Stone 9/10 2958 days 3%
Lai Yick 10/10 2959 days 3%
Sarah Plotts 7/10 2989 days 2%
Thuc Do 10/10 2989 days 3%
Gail W 10/10 2990 days 3%
Becky 10/10 2990 days 3%
Megan Bradley 10/10 3081 days 3%
Nicholas Bover 9/10 3172 days 2%
Mark Ashmore 8/10 3186 days 1%
Helen O'Kane 9/10 3203 days 2%
Carolyn Bell 9/10 3203 days 2%
Dave McMullen 10/10 3203 days 2%
dirkydirk 10/10 3203 days 2%
Lauren Hayes 9/10 3203 days 2%
David West 10/10 3203 days 2%
William CS 10/10 3203 days 2%
Lynda Hawryluk 10/10 3204 days 2%
Jonathan Jeacocke 9/10 3231 days 2%
Simon Gibson 9/10 3231 days 2%
Fong Chan Zeuthen 8/10 3231 days 2%
tmo 10/10 3231 days 2%
Car R 9/10 3231 days 2%
Thue Thomasen 8/10 3236 days 1%
Ilona Roeters 9/10 3262 days 2%
KarineL 10/10 3262 days 2%
Lynne 10/10 3262 days 2%
TinaTequila 10/10 3262 days 2%
Eveet De Beleir 8/10 3275 days 1%
Nick 9/10 3293 days 2%
Bob Low 10/10 3293 days 2%
Josh Jaensch 10/10 3293 days 2%
Nolan Townsend 9/10 3317 days 1%
Ivan W. 9/10 3323 days 2%
Brendon Muller 9/10 3323 days 2%
peter rhodes 9/10 3323 days 2%
R K 9/10 3323 days 2%
Boaz Hemmo 10/10 3354 days 2%
Susan and Benjamin Foster 10/10 3384 days 2%
Kel Thomas 10/10 3384 days 2%
Darryl Wright 9/10 3537 days 2%
Diane Lee 8/10 3537 days 2%
Chrissy Gregory 10/10 3537 days 2%
Kathleen Jentsch 10/10 3568 days 2%
Stefanie Kraemer 10/10 3568 days 2%
Christofer Cronholm 9/10 3568 days 2%
Andrew 10/10 3568 days 2%
Stefan 9/10 3568 days 2%
Katrina 10/10 3576 days 1%
karlea mackie 10/10 3597 days 1%
Amy Hopes 10/10 3597 days 1%
Charlotte Leong 9/10 3597 days 1%
Ulli 9/10 3603 days 1%
Ava Segal 7/10 3628 days 1%
Alex Macdonald 9/10 3628 days 1%
Bruce Peat 9/10 3628 days 1%
Charlotte Demasieres 8/10 3629 days 1%
Oliver Mower 10/10 3629 days 1%
Stephan Gerhard 10/10 3629 days 1%
Scott Bremer 9/10 3659 days 1%
Neil Podkowsky 8/10 3659 days 1%
Mel Handford 10/10 3689 days 1%
Sarah 10/10 3689 days 1%
Matthias Jasch 8/10 3690 days 1%
jenny chatterson 9/10 3690 days 1%
Nicola 10/10 3720 days 1%
Melissa Coyle 9/10 3721 days 1%
H Nichols 9/10 3750 days 1%
Giulia Sassu 10/10 3750 days 1%
Sam Greenhill 10/10 3934 days 1%
June Harris 10/10 3962 days 1%
jennifer taylor 10/10 3962 days 1%
Greg Little 7/10 3983 days 0%
espitalier anne 9/10 3993 days 1%
Steve K 10/10 3993 days 1%
James Brewer 9/10 3993 days 1%
Flora Pense 10/10 3993 days 1%
Jonathan G 10/10 4054 days 1%
Ruth Mundy 10/10 4115 days 0%
Macha Laurent Macha Laurent 9/10 4115 days 0%
Mal B 10/10 4146 days 0%
Jonn Roscoe 10/10 4238 days 0%
Rosanna Moor 10/10 4238 days 0%
Michele 10/10 4269 days 0%
Jyothi Madanlal 9/10 4269 days 0%
sabrina benakouche 10/10 4300 days 0%
Nadiah Abdul Razak 10/10 4300 days 0%
Kamil Gottwald 10/10 4328 days 0%
Carol Wale 10/10 4328 days 0%
Juli Wolter 10/10 4359 days 0%
Laura Mrozinski 9/10 4359 days 0%
Jon Edvard 10/10 4390 days 1%
Kim 10/10 4390 days 1%
Sean Santee 9/10 4420 days 1%
Rob 9/10 4420 days 1%
Martin Shead 9/10 4420 days 1%
Ben K. C. Laksana 8/10 4451 days 1%
Ken Barrett 10/10 4451 days 1%
John Ryan 10/10 4451 days 1%
Matt Wilson 10/10 4451 days 1%
Pascaline Ruhl 10/10 4480 days 1%
AnneDef 10/10 4480 days 1%
Peter Scanes 9/10 4480 days 1%
nicola1 10/10 4480 days 1%
Renate 10/10 4603 days 1%
CJ1411 9/10 4693 days 1%
Nicola Cooper 9/10 4693 days 1%
Auckland Piwis 9/10 4693 days 1%
Emma S 10/10 4724 days 1%
Jared 10/10 4755 days 1%
laynee jones 10/10 4755 days 1%
larilau 9/10 4785 days 1%
medellia371 9/10 4816 days 1%
lisatim 9/10 4968 days 1%
Nick Rath 10/10 4999 days 1%
Mr NisbetJones 8/10 5035 days 1%
mcphersj 9/10 5090 days 1%
teammahoney 10/10 5090 days 1%
MVT 10/10 5121 days 1%
TaylorEigsti 10/10 5151 days 1%
mark2073ranker 10/10 5151 days 1%
Jocelyn 10/10 5151 days 1%
TwoBackpacksOneWorld 9/10 5182 days 1%
shaneo12 10/10 5242 days 1%
cannailloune 9/10 5242 days 1%
melandcharles 10/10 5365 days 1%
xanthiaj 9/10 5396 days 1%
Mark Irwin 8/10 5407 days 1%
jhazel 10/10 5486 days 1%
masagoes 9/10 5516 days 1%
quirkey8 10/10 5547 days 1%
SarahMc 10/10 5547 days 1%
jessh 10/10 5547 days 1%
MichaelMatthias 10/10 5576 days 1%
Daz 10/10 5576 days 1%
mattw887 6/10 5638 days 1%
Angus10 10/10 5638 days 1%
griffithgreg 10/10 5668 days 1%

Adjustments

Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.

Sample Size Adjustment

No Adjustment

A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Camperco experience has plenty of reviews and does not meet the criteria for any adjustment.

Recent Reviews Adjustment

-1.72% Adjustment

Recent reviews reflect the experience as it currently operates. This means it's important to get fresh reviews. Some experiences discovered they could get a few good reviews and then, resting on their laurels, discourage any further reviews. This adjustment stimulates experiences to be positively involved in the review generating process and discourages them from manipulating the ranking system in this manner.

What constitutes a recent review is based on the how old it is, what type of experience it is applied to and and what time of year it currently is. Due to the seasonal nature of many businesses, what is considered recent is dynamically adjusted throughout the year.

There may be an adjustment if this experience hasn't received enough reviews within the last 42 days. The Camperco experience has 2 recent rankings. Adjustments are according to the following table:

Recent Reviews Adjustment
0 -3.00%
1 -2.63%
2 -1.50%
3 -0.38%
4 -0.00%

In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.

The Camperco experience has been adjusted for 11 days. Adjustments are according to the following table.

Days Adjustment
8 -0.16%
9 -0.18%
10 -0.20%
11 -0.22%
12 -0.24%
13 -0.26%
14 -0.28%

Balancing Adjustment

0.33% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Onboarding Rating

This rating is about customer service and camper availability. It measures aspects of the customer journey that are often missing from online ratings. It includes performances based on: pre-booking communication, product availability and responsiveness to customer enquiries.

All metrics come from actual customer interactions.

Details are calculated daily from statistics over several years and merged with the score derived from customer reviews - to then form the final ranking score.

Final Ranking Score

93%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.