Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
81 Valid Reviews
The Monkey Island, Orepuki experience has a total of 84 reviews. There are 81 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 81 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
36% |
| 9/10 | 26 |
|
32% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.01% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.01% and is based on 81 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 81 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.38%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Emma | 10/10 | 30 days | 100% |
| Fiona | 9/10 | 61 days | 99% |
| Diane n Dave | 9/10 | 61 days | 99% |
| Nancy Campbell | 8/10 | 91 days | 98% |
| Christina | 9/10 | 91 days | 99% |
| 无名氏Y_3 | 10/10 | 122 days | 99% |
| Pauline | 10/10 | 365 days | 92% |
| Henry | 10/10 | 580 days | 81% |
| Steve | 9/10 | 671 days | 74% |
| Willow | 10/10 | 730 days | 70% |
| Simon. | 9/10 | 822 days | 61% |
| Alastair McQueen | 10/10 | 822 days | 61% |
| Jrod | 10/10 | 1036 days | 41% |
| Joseph Buckett | 10/10 | 1067 days | 38% |
| Karen Strange | 9/10 | 1095 days | 35% |
| Don Strange | 9/10 | 1126 days | 33% |
| Annie87 | 10/10 | 1126 days | 33% |
| Kuimiria Auton | 9/10 | 1460 days | 12% |
| Alice | 4/10 | 1826 days | 3% |
| Leona | 8/10 | 1857 days | 5% |
| Lauren | 7/10 | 1857 days | 5% |
| Bob | 10/10 | 1949 days | 5% |
| Cris | 9/10 | 2163 days | 4% |
| kevin | 7/10 | 2222 days | 4% |
| Maxime | 9/10 | 2222 days | 4% |
| Maycamper | 7/10 | 2253 days | 4% |
| Sophie Skinner | 8/10 | 2314 days | 4% |
| Claudia | 8/10 | 2344 days | 4% |
| Matt | 8/10 | 2497 days | 4% |
| Kat | 9/10 | 2528 days | 4% |
| Millka Pietikainen | 8/10 | 2598 days | 3% |
| Annina Jarvinen | 9/10 | 2606 days | 2% |
| Ronald Daigneault | 8/10 | 2611 days | 2% |
| Matt French | 10/10 | 2644 days | 3% |
| Sophie Nightingale | 10/10 | 2646 days | 3% |
| Geoff Steele | 8/10 | 2708 days | 3% |
| Nathan Lal | 10/10 | 2760 days | 3% |
| Nathalie Gobin | 8/10 | 2856 days | 3% |
| Harriet Smith | 10/10 | 2891 days | 3% |
| Rosanna Leeming | 10/10 | 2907 days | 3% |
| Xanthe Bowater | 10/10 | 2946 days | 3% |
| Erich Brueggermann | 6/10 | 2950 days | 2% |
| Roeland Driessen | 9/10 | 2951 days | 3% |
| Lenka Pruherova | 9/10 | 2963 days | 3% |
| Bob | 9/10 | 2987 days | 2% |
| Josie Gray | 10/10 | 3055 days | 3% |
| Rita Ashby | 8/10 | 3165 days | 2% |
| Kathy Hart | 8/10 | 3196 days | 2% |
| Russell Opland | 8/10 | 3206 days | 2% |
| Matilda | 7/10 | 3225 days | 1% |
| Shelley Rohloff | 8/10 | 3263 days | 2% |
| Stephan Friedrich | 9/10 | 3269 days | 2% |
| Neil | 10/10 | 3325 days | 2% |
| Sarah Gurney | 9/10 | 3357 days | 2% |
| D'Arcy King | 10/10 | 3382 days | 2% |
| Steve Warren | 9/10 | 3408 days | 2% |
| Dianne van der Wal | 9/10 | 3488 days | 2% |
| Daniel Winsvold | 10/10 | 3596 days | 2% |
| Wyklicky | 7/10 | 3597 days | 1% |
| Danica Vrsaljko | 8/10 | 3610 days | 1% |
| Christoph | 10/10 | 3614 days | 1% |
| David Lee | 10/10 | 3634 days | 1% |
| Kurz Werner | 9/10 | 3682 days | 1% |
| Cam Alex Bindatessier | 8/10 | 3705 days | 1% |
| Andrea | 10/10 | 3774 days | 1% |
| Andrew Kermode | 10/10 | 3867 days | 1% |
| Penny Lee | 8/10 | 3962 days | 1% |
| Deb Scaff | 10/10 | 3989 days | 1% |
| Rhi | 10/10 | 4140 days | 0% |
| I & K Urquhart | 9/10 | 4201 days | 0% |
| Rebel Warren | 10/10 | 4201 days | 0% |
| Maria Klister | 10/10 | 4338 days | 0% |
| Pete Wilson | 9/10 | 4340 days | 0% |
| Héléna Degres | 9/10 | 4354 days | 0% |
| patrick+ katerina | 9/10 | 4354 days | 0% |
| Kristin Denny | 10/10 | 4364 days | 0% |
| Lucie | 9/10 | 4449 days | 1% |
| Martin Guillaume | 8/10 | 4715 days | 1% |
| Graeme | 8/10 | 4779 days | 1% |
| Andreas | 9/10 | 5070 days | 1% |
| koellner | 8/10 | 5538 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.60% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.