Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
77 Valid Reviews
The Monkey Island, Orepuki experience has a total of 80 reviews. There are 77 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 77 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 28 |
|
36% |
| 9/10 | 23 |
|
30% |
| 8/10 | 19 |
|
25% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.83% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 88.83% and is based on 77 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 77 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Nancy Campbell | 8/10 | 20 days | 98% |
| 无名氏Y_3 | 10/10 | 51 days | 100% |
| Pauline | 10/10 | 294 days | 95% |
| Henry | 10/10 | 509 days | 85% |
| Steve | 9/10 | 600 days | 79% |
| Willow | 10/10 | 659 days | 75% |
| Simon. | 9/10 | 751 days | 67% |
| Alastair McQueen | 10/10 | 751 days | 68% |
| Jrod | 10/10 | 965 days | 47% |
| Joseph Buckett | 10/10 | 996 days | 44% |
| Karen Strange | 9/10 | 1024 days | 41% |
| Don Strange | 9/10 | 1055 days | 38% |
| Annie87 | 10/10 | 1055 days | 39% |
| Kuimiria Auton | 9/10 | 1389 days | 16% |
| Alice | 4/10 | 1755 days | 3% |
| Leona | 8/10 | 1786 days | 5% |
| Lauren | 7/10 | 1786 days | 5% |
| Bob | 10/10 | 1878 days | 5% |
| Cris | 9/10 | 2092 days | 4% |
| kevin | 7/10 | 2151 days | 4% |
| Maxime | 9/10 | 2151 days | 4% |
| Maycamper | 7/10 | 2182 days | 4% |
| Sophie Skinner | 8/10 | 2243 days | 4% |
| Claudia | 8/10 | 2273 days | 4% |
| Matt | 8/10 | 2426 days | 4% |
| Kat | 9/10 | 2457 days | 4% |
| Millka Pietikainen | 8/10 | 2527 days | 4% |
| Annina Jarvinen | 9/10 | 2535 days | 3% |
| Ronald Daigneault | 8/10 | 2540 days | 2% |
| Matt French | 10/10 | 2573 days | 4% |
| Sophie Nightingale | 10/10 | 2575 days | 4% |
| Geoff Steele | 8/10 | 2638 days | 3% |
| Nathan Lal | 10/10 | 2689 days | 3% |
| Nathalie Gobin | 8/10 | 2785 days | 3% |
| Harriet Smith | 10/10 | 2820 days | 3% |
| Rosanna Leeming | 10/10 | 2836 days | 3% |
| Xanthe Bowater | 10/10 | 2875 days | 3% |
| Erich Brueggermann | 6/10 | 2879 days | 3% |
| Roeland Driessen | 9/10 | 2881 days | 3% |
| Lenka Pruherova | 9/10 | 2892 days | 3% |
| Bob | 9/10 | 2916 days | 2% |
| Josie Gray | 10/10 | 2984 days | 3% |
| Rita Ashby | 8/10 | 3095 days | 2% |
| Kathy Hart | 8/10 | 3126 days | 2% |
| Russell Opland | 8/10 | 3135 days | 2% |
| Matilda | 7/10 | 3154 days | 2% |
| Shelley Rohloff | 8/10 | 3192 days | 2% |
| Stephan Friedrich | 9/10 | 3198 days | 2% |
| Neil | 10/10 | 3254 days | 2% |
| Sarah Gurney | 9/10 | 3286 days | 2% |
| D'Arcy King | 10/10 | 3311 days | 2% |
| Steve Warren | 9/10 | 3337 days | 2% |
| Dianne van der Wal | 9/10 | 3417 days | 2% |
| Daniel Winsvold | 10/10 | 3525 days | 2% |
| Wyklicky | 7/10 | 3526 days | 2% |
| Danica Vrsaljko | 8/10 | 3539 days | 1% |
| Christoph | 10/10 | 3543 days | 1% |
| David Lee | 10/10 | 3563 days | 2% |
| Kurz Werner | 9/10 | 3612 days | 1% |
| Cam Alex Bindatessier | 8/10 | 3634 days | 1% |
| Andrea | 10/10 | 3704 days | 1% |
| Andrew Kermode | 10/10 | 3796 days | 1% |
| Penny Lee | 8/10 | 3891 days | 1% |
| Deb Scaff | 10/10 | 3918 days | 1% |
| Rhi | 10/10 | 4069 days | 1% |
| I & K Urquhart | 9/10 | 4130 days | 0% |
| Rebel Warren | 10/10 | 4130 days | 0% |
| Maria Klister | 10/10 | 4267 days | 0% |
| Pete Wilson | 9/10 | 4269 days | 0% |
| Héléna Degres | 9/10 | 4283 days | 0% |
| patrick+ katerina | 9/10 | 4283 days | 0% |
| Kristin Denny | 10/10 | 4293 days | 0% |
| Lucie | 9/10 | 4378 days | 0% |
| Martin Guillaume | 8/10 | 4644 days | 1% |
| Graeme | 8/10 | 4708 days | 1% |
| Andreas | 9/10 | 4999 days | 1% |
| koellner | 8/10 | 5467 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
96%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.