Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Monkey Island, Orepuki.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Monkey Island, Orepuki
Valid Reviews
82 Valid Reviews
The Monkey Island, Orepuki experience has a total of 85 reviews. There are 82 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 82 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 29 |
|
35% |
| 9/10 | 27 |
|
33% |
| 8/10 | 19 |
|
23% |
| 7/10 | 5 |
|
6% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.02% Average
The raw data average (mean) for all the Monkey Island, Orepuki valid reviews is 89.02% and is based on 82 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
14 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 82 valid reviews, the experience has 14 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 14 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
21% |
| 9/10 | 5 |
|
36% |
| 8/10 | 5 |
|
36% |
| 7/10 | 1 |
|
7% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.14% Average
The raw data average (mean) for all the Monkey Island, Orepuki face-to-face reviews is 87.14% and is based on 14 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
93.09%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Katrin Weise | 9/10 | 39 days | 99% |
| Emma | 10/10 | 70 days | 100% |
| Fiona | 9/10 | 101 days | 99% |
| Diane n Dave | 9/10 | 101 days | 99% |
| Nancy Campbell | 8/10 | 131 days | 97% |
| Christina | 9/10 | 131 days | 98% |
| 无名氏Y_3 | 10/10 | 162 days | 99% |
| Pauline | 10/10 | 405 days | 91% |
| Henry | 10/10 | 620 days | 78% |
| Steve | 9/10 | 711 days | 71% |
| Willow | 10/10 | 770 days | 66% |
| Simon. | 9/10 | 862 days | 57% |
| Alastair McQueen | 10/10 | 862 days | 58% |
| Jrod | 10/10 | 1076 days | 37% |
| Joseph Buckett | 10/10 | 1107 days | 35% |
| Karen Strange | 9/10 | 1135 days | 32% |
| Don Strange | 9/10 | 1166 days | 30% |
| Annie87 | 10/10 | 1166 days | 30% |
| Kuimiria Auton | 9/10 | 1500 days | 11% |
| Alice | 4/10 | 1866 days | 3% |
| Leona | 8/10 | 1897 days | 5% |
| Lauren | 7/10 | 1897 days | 5% |
| Bob | 10/10 | 1989 days | 5% |
| Cris | 9/10 | 2203 days | 4% |
| kevin | 7/10 | 2262 days | 4% |
| Maxime | 9/10 | 2262 days | 4% |
| Maycamper | 7/10 | 2293 days | 4% |
| Sophie Skinner | 8/10 | 2354 days | 4% |
| Claudia | 8/10 | 2384 days | 4% |
| Matt | 8/10 | 2537 days | 4% |
| Kat | 9/10 | 2568 days | 4% |
| Millka Pietikainen | 8/10 | 2638 days | 3% |
| Annina Jarvinen | 9/10 | 2646 days | 2% |
| Ronald Daigneault | 8/10 | 2651 days | 2% |
| Matt French | 10/10 | 2684 days | 3% |
| Sophie Nightingale | 10/10 | 2686 days | 3% |
| Geoff Steele | 8/10 | 2749 days | 3% |
| Nathan Lal | 10/10 | 2800 days | 3% |
| Nathalie Gobin | 8/10 | 2896 days | 3% |
| Harriet Smith | 10/10 | 2931 days | 3% |
| Rosanna Leeming | 10/10 | 2947 days | 3% |
| Xanthe Bowater | 10/10 | 2986 days | 3% |
| Erich Brueggermann | 6/10 | 2990 days | 2% |
| Roeland Driessen | 9/10 | 2992 days | 3% |
| Lenka Pruherova | 9/10 | 3003 days | 3% |
| Bob | 9/10 | 3027 days | 2% |
| Josie Gray | 10/10 | 3095 days | 3% |
| Rita Ashby | 8/10 | 3206 days | 2% |
| Kathy Hart | 8/10 | 3237 days | 2% |
| Russell Opland | 8/10 | 3246 days | 2% |
| Matilda | 7/10 | 3265 days | 1% |
| Shelley Rohloff | 8/10 | 3303 days | 2% |
| Stephan Friedrich | 9/10 | 3309 days | 2% |
| Neil | 10/10 | 3365 days | 2% |
| Sarah Gurney | 9/10 | 3397 days | 2% |
| D'Arcy King | 10/10 | 3422 days | 2% |
| Steve Warren | 9/10 | 3448 days | 2% |
| Dianne van der Wal | 9/10 | 3528 days | 2% |
| Daniel Winsvold | 10/10 | 3636 days | 1% |
| Wyklicky | 7/10 | 3637 days | 1% |
| Danica Vrsaljko | 8/10 | 3650 days | 1% |
| Christoph | 10/10 | 3654 days | 1% |
| David Lee | 10/10 | 3674 days | 1% |
| Kurz Werner | 9/10 | 3723 days | 1% |
| Cam Alex Bindatessier | 8/10 | 3745 days | 1% |
| Andrea | 10/10 | 3815 days | 1% |
| Andrew Kermode | 10/10 | 3907 days | 1% |
| Penny Lee | 8/10 | 4002 days | 1% |
| Deb Scaff | 10/10 | 4029 days | 1% |
| Rhi | 10/10 | 4180 days | 0% |
| I & K Urquhart | 9/10 | 4241 days | 0% |
| Rebel Warren | 10/10 | 4241 days | 0% |
| Maria Klister | 10/10 | 4378 days | 0% |
| Pete Wilson | 9/10 | 4380 days | 1% |
| Héléna Degres | 9/10 | 4394 days | 1% |
| patrick+ katerina | 9/10 | 4394 days | 1% |
| Kristin Denny | 10/10 | 4404 days | 1% |
| Lucie | 9/10 | 4489 days | 1% |
| Martin Guillaume | 8/10 | 4755 days | 1% |
| Graeme | 8/10 | 4819 days | 1% |
| Andreas | 9/10 | 5110 days | 1% |
| koellner | 8/10 | 5578 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Monkey Island, Orepuki does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.63% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.