Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rays Rest Camping Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rays Rest Camping Reserve
Valid Reviews
51 Valid Reviews
The Rays Rest Camping Reserve experience has a total of 53 reviews. There are 51 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Within these 51 valid reviews, the experience has 3 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 51 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 19 |
|
37% |
| 9/10 | 14 |
|
27% |
| 8/10 | 11 |
|
22% |
| 7/10 | 7 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
88.82% Average
The raw data average (mean) for all the Rays Rest Camping Reserve valid reviews is 88.82% and is based on 51 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Weighted Average
93.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Lisa | 9/10 | 221 days | 100% |
| Amanda | 10/10 | 372 days | 96% |
| Kev | 10/10 | 402 days | 94% |
| Logan | 10/10 | 891 days | 57% |
| sarah penney | 10/10 | 982 days | 47% |
| ellie | 7/10 | 982 days | 44% |
| iona.catley@hotmail.co.uk | 9/10 | 1013 days | 44% |
| Helen E | 10/10 | 1013 days | 44% |
| Happy Campers | 10/10 | 1164 days | 31% |
| Matt | 10/10 | 1378 days | 17% |
| Sebastian Stoof | 8/10 | 1468 days | 12% |
| Alex | 8/10 | 1621 days | 7% |
| Kirsty B | 10/10 | 1802 days | 5% |
| Tyler | 9/10 | 1802 days | 5% |
| Laura | 10/10 | 2016 days | 5% |
| Javier Williams | 10/10 | 2199 days | 4% |
| Bakers | 8/10 | 2290 days | 4% |
| Kirstie Gallant | 8/10 | 2474 days | 4% |
| thong family | 7/10 | 2502 days | 4% |
| TP&MM | 9/10 | 2502 days | 4% |
| Trent | 7/10 | 2625 days | 3% |
| Sharon | 9/10 | 2655 days | 3% |
| ascotandanaussie | 8/10 | 2808 days | 3% |
| Sinkbli | 8/10 | 2839 days | 3% |
| Jim Harding | 9/10 | 2853 days | 3% |
| Debbie Harding | 8/10 | 2859 days | 3% |
| orit almog | 9/10 | 2866 days | 3% |
| Eversons | 10/10 | 2867 days | 3% |
| Jan Hiltermann | 7/10 | 2937 days | 3% |
| Vander Plancke Julien | 7/10 | 2951 days | 3% |
| Anna Brzezińska Talaga | 10/10 | 3203 days | 2% |
| Gena Bond | 10/10 | 3220 days | 2% |
| Jason Stalgis | 9/10 | 3225 days | 2% |
| Leigh Dodds | 8/10 | 3351 days | 2% |
| Stuart Morgan | 10/10 | 3359 days | 2% |
| Laurie | 10/10 | 3360 days | 2% |
| Tony Waters | 9/10 | 3384 days | 2% |
| Henny Lee | 10/10 | 3457 days | 2% |
| renee verwey | 9/10 | 3592 days | 2% |
| Ron Mollica | 10/10 | 3628 days | 1% |
| Robert Jones | 9/10 | 3676 days | 1% |
| Elisabeth Tartler | 10/10 | 3882 days | 1% |
| Tony Grantham | 7/10 | 3902 days | 1% |
| Ricky Shepherd | 7/10 | 4003 days | 1% |
| Garry Renton | 8/10 | 4276 days | 0% |
| Alex Artigues | 9/10 | 4362 days | 0% |
| Serge Garcin | 9/10 | 4362 days | 0% |
| Team Kim&James | 9/10 | 4512 days | 1% |
| FlyingKiwiGirl | 8/10 | 4665 days | 1% |
| Henry Howard | 10/10 | 4724 days | 1% |
| Hanna_Malte | 8/10 | 5030 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rays Rest Camping Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.55% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.