Ranking Score Explained

Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Bowyers Stream Scenic Reserve.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Bowyers Stream Scenic Reserve

Valid Reviews

25 Valid Reviews

The Bowyers Stream Scenic Reserve experience has a total of 28 reviews. There are 25 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Within these 25 valid reviews, the experience has 1 face-to-face review collected during interviews by our team.

Below is the distribution of ratings for the 25 valid reviews:

Rating Count Percentage
10/10 6
24%
9/10 5
20%
8/10 6
24%
7/10 2
8%
6/10 2
8%
5/10 2
8%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 2
8%

76.40% Average

The raw data average (mean) for all the Bowyers Stream Scenic Reserve valid reviews is 76.40% and is based on 25 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Weighted Average

82.79%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Pete 9/10 94 days 99%
Susan 10/10 125 days 100%
Henry 1/10 491 days 35%
Victoria and Wade 9/10 613 days 78%
Maxime Dube 10/10 672 days 75%
Nico 6/10 856 days 50%
Kelvin mcdonald 8/10 978 days 45%
Tony 8/10 1037 days 40%
Ving Lim 1/10 1282 days 9%
Landy 10/10 1464 days 12%
Bridger Fam 8/10 1464 days 12%
amy huang 10/10 1555 days 9%
Lua 10/10 1830 days 5%
Paul 6/10 1860 days 4%
Katy 9/10 2074 days 4%
Aisling 8/10 2105 days 4%
Francois & Caroline 5/10 2164 days 3%
KayKayCakes 10/10 2195 days 4%
Florian 9/10 2439 days 3%
Puneet Mishra 9/10 2979 days 2%
R Taylor 8/10 3439 days 1%
James Webster 8/10 3529 days 1%
Sander and Eliza Hembrarskamp 7/10 3809 days 1%
Ann Barrett 7/10 3930 days 0%
Kiwix3 5/10 4082 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Bowyers Stream Scenic Reserve does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

2.30% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

85%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.