Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rangitoto Summit Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rangitoto Summit Track
Valid Reviews
55 Valid Reviews
The Rangitoto Summit Track experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
20% |
| 9/10 | 13 |
|
24% |
| 8/10 | 21 |
|
38% |
| 7/10 | 8 |
|
15% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.18% Average
The raw data average (mean) for all the Rangitoto Summit Track valid reviews is 84.18% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
50 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 55 valid reviews, the experience has 50 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 50 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
18% |
| 9/10 | 11 |
|
22% |
| 8/10 | 20 |
|
40% |
| 7/10 | 8 |
|
16% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.40% Average
The raw data average (mean) for all the Rangitoto Summit Track face-to-face reviews is 83.40% and is based on 50 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
84.58%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Raphaele | 10/10 | 2254 days | 100% |
| C J B | 10/10 | 2437 days | 91% |
| Andreas Zedelius | 9/10 | 2933 days | 67% |
| Alex Hah | 7/10 | 2935 days | 63% |
| Ian Hammond | 9/10 | 2941 days | 67% |
| Marc Perales | 8/10 | 2991 days | 64% |
| Soeren Buchheister | 9/10 | 2997 days | 64% |
| Leonie Brabers | 8/10 | 3007 days | 63% |
| Patricia Trigo | 10/10 | 3016 days | 64% |
| Thomas Le Buzulier | 8/10 | 3238 days | 52% |
| Alexes D | 8/10 | 3239 days | 52% |
| Marina R | 8/10 | 3239 days | 52% |
| Jenny Young | 8/10 | 3248 days | 52% |
| Leonie | 7/10 | 3252 days | 49% |
| Erika Tarant | 10/10 | 3252 days | 53% |
| Mikael Thyselius | 8/10 | 3252 days | 52% |
| Robin Stamm | 7/10 | 3253 days | 49% |
| Marine Lavie | 6/10 | 3257 days | 45% |
| Calum Penn | 8/10 | 3259 days | 51% |
| Lauren Dinnage | 10/10 | 3259 days | 53% |
| Gerrit | 8/10 | 3289 days | 50% |
| Jonas | 6/10 | 3298 days | 44% |
| Adam Taylor | 7/10 | 3300 days | 47% |
| Timon Streicher | 8/10 | 3304 days | 49% |
| Livia and Dave | 9/10 | 3307 days | 50% |
| Jonas Nielsen | 9/10 | 3996 days | 18% |
| Roy Matthieu | 8/10 | 4001 days | 17% |
| Klaus Petersen | 10/10 | 4008 days | 17% |
| Rikke Petersen | 9/10 | 4008 days | 17% |
| Jessie Sabine | 7/10 | 4009 days | 16% |
| Serena Poggioli | 7/10 | 4013 days | 16% |
| Kevin Rainey | 9/10 | 4371 days | 0% |
| Jackie and Brian | 8/10 | 4437 days | 23% |
| Carly Braddock | 8/10 | 4709 days | 23% |
| Owen Chesbrough | 7/10 | 4731 days | 22% |
| Clare Cade | 10/10 | 4731 days | 24% |
| Stefan Roehrbein | 8/10 | 4732 days | 23% |
| Elizabeth Gardner | 10/10 | 4741 days | 24% |
| Alison Rosser | 7/10 | 4743 days | 22% |
| Louis Smit | 8/10 | 4744 days | 23% |
| Cick Pouw | 8/10 | 4748 days | 23% |
| R & M Willows | 10/10 | 4828 days | 24% |
| Dogoneit | 9/10 | 5055 days | 23% |
| Jo Meekley | 9/10 | 5070 days | 23% |
| Juliane Kleiu | 8/10 | 5076 days | 23% |
| Richard Bennink | 8/10 | 5076 days | 23% |
| Carolin | 8/10 | 5085 days | 23% |
| Jeroen | 9/10 | 5089 days | 23% |
| Petersen | 10/10 | 5107 days | 24% |
| Mr and Mrs Scott | 9/10 | 5451 days | 23% |
| Pierre Pilon | 10/10 | 5459 days | 24% |
| Alzbeta Czech | 9/10 | 5465 days | 23% |
| Nick | 8/10 | 5478 days | 23% |
| Kaye | 9/10 | 5785 days | 23% |
| Katy1 | 8/10 | 5787 days | 23% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rangitoto Summit Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.