Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Rangitoto Summit Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Rangitoto Summit Track
Valid Reviews
55 Valid Reviews
The Rangitoto Summit Track experience has a total of 55 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 55 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 11 |
|
20% |
| 9/10 | 13 |
|
24% |
| 8/10 | 21 |
|
38% |
| 7/10 | 8 |
|
15% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
84.18% Average
The raw data average (mean) for all the Rangitoto Summit Track valid reviews is 84.18% and is based on 55 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
50 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 55 valid reviews, the experience has 50 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 50 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
18% |
| 9/10 | 11 |
|
22% |
| 8/10 | 20 |
|
40% |
| 7/10 | 8 |
|
16% |
| 6/10 | 2 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.40% Average
The raw data average (mean) for all the Rangitoto Summit Track face-to-face reviews is 83.40% and is based on 50 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
85.08%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Raphaele | 10/10 | 2565 days | 100% |
| C J B | 10/10 | 2748 days | 90% |
| Andreas Zedelius | 9/10 | 3244 days | 61% |
| Alex Hah | 7/10 | 3246 days | 57% |
| Ian Hammond | 9/10 | 3252 days | 60% |
| Marc Perales | 8/10 | 3302 days | 57% |
| Soeren Buchheister | 9/10 | 3308 days | 57% |
| Leonie Brabers | 8/10 | 3318 days | 56% |
| Patricia Trigo | 10/10 | 3327 days | 57% |
| Thomas Le Buzulier | 8/10 | 3549 days | 43% |
| Alexes D | 8/10 | 3550 days | 43% |
| Marina R | 8/10 | 3550 days | 43% |
| Jenny Young | 8/10 | 3559 days | 43% |
| Leonie | 7/10 | 3563 days | 40% |
| Erika Tarant | 10/10 | 3563 days | 43% |
| Mikael Thyselius | 8/10 | 3563 days | 42% |
| Robin Stamm | 7/10 | 3564 days | 40% |
| Marine Lavie | 6/10 | 3568 days | 37% |
| Calum Penn | 8/10 | 3570 days | 42% |
| Lauren Dinnage | 10/10 | 3570 days | 43% |
| Gerrit | 8/10 | 3600 days | 40% |
| Jonas | 6/10 | 3609 days | 35% |
| Adam Taylor | 7/10 | 3611 days | 38% |
| Timon Streicher | 8/10 | 3615 days | 40% |
| Livia and Dave | 9/10 | 3618 days | 40% |
| Jonas Nielsen | 9/10 | 4307 days | 1% |
| Roy Matthieu | 8/10 | 4312 days | 1% |
| Klaus Petersen | 10/10 | 4319 days | 1% |
| Rikke Petersen | 9/10 | 4319 days | 0% |
| Jessie Sabine | 7/10 | 4320 days | 0% |
| Serena Poggioli | 7/10 | 4324 days | 0% |
| Kevin Rainey | 9/10 | 4682 days | 26% |
| Jackie and Brian | 8/10 | 4748 days | 25% |
| Carly Braddock | 8/10 | 5020 days | 25% |
| Owen Chesbrough | 7/10 | 5042 days | 24% |
| Clare Cade | 10/10 | 5042 days | 26% |
| Stefan Roehrbein | 8/10 | 5043 days | 25% |
| Elizabeth Gardner | 10/10 | 5052 days | 26% |
| Alison Rosser | 7/10 | 5054 days | 24% |
| Louis Smit | 8/10 | 5055 days | 25% |
| Cick Pouw | 8/10 | 5059 days | 25% |
| R & M Willows | 10/10 | 5139 days | 26% |
| Dogoneit | 9/10 | 5366 days | 26% |
| Jo Meekley | 9/10 | 5381 days | 26% |
| Juliane Kleiu | 8/10 | 5387 days | 25% |
| Richard Bennink | 8/10 | 5387 days | 25% |
| Carolin | 8/10 | 5396 days | 25% |
| Jeroen | 9/10 | 5400 days | 26% |
| Petersen | 10/10 | 5418 days | 26% |
| Mr and Mrs Scott | 9/10 | 5762 days | 26% |
| Pierre Pilon | 10/10 | 5770 days | 26% |
| Alzbeta Czech | 9/10 | 5776 days | 26% |
| Nick | 8/10 | 5789 days | 25% |
| Kaye | 9/10 | 6096 days | 26% |
| Katy1 | 8/10 | 6098 days | 25% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Rangitoto Summit Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.