Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Blue Pools Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Blue Pools Track
Valid Reviews
72 Valid Reviews
The Blue Pools Track experience has a total of 73 reviews. There are 72 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 72 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 20 |
|
28% |
| 9/10 | 24 |
|
33% |
| 8/10 | 18 |
|
25% |
| 7/10 | 6 |
|
8% |
| 6/10 | 3 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.81% Average
The raw data average (mean) for all the Blue Pools Track valid reviews is 86.81% and is based on 72 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
57 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 72 valid reviews, the experience has 57 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 57 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 13 |
|
23% |
| 9/10 | 20 |
|
35% |
| 8/10 | 17 |
|
30% |
| 7/10 | 6 |
|
11% |
| 6/10 | 1 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.67% Average
The raw data average (mean) for all the Blue Pools Track face-to-face reviews is 86.67% and is based on 57 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
78.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 6/10 | 615 days | 100% |
| Lucy | 10/10 | 1224 days | 38% |
| Andrew Hammond | 8/10 | 2289 days | 6% |
| Flatlanders | 5/10 | 2473 days | 4% |
| Katrina | 10/10 | 2928 days | 4% |
| Samantha Brewin | 10/10 | 2969 days | 4% |
| Magdalena | 10/10 | 3278 days | 3% |
| Luuk Kienhorst | 6/10 | 3282 days | 3% |
| Sammy Kerrod | 9/10 | 3284 days | 3% |
| Chris Schmolz | 9/10 | 3289 days | 3% |
| Colin Fisher | 7/10 | 3289 days | 3% |
| Katrina Sedl | 8/10 | 3289 days | 3% |
| Shay | 10/10 | 3446 days | 3% |
| Jaime Alarma Olmos | 8/10 | 3555 days | 2% |
| Kirsten Helsgaun | 8/10 | 3555 days | 2% |
| Valerie Bernardini | 9/10 | 3557 days | 2% |
| Navina | 10/10 | 3557 days | 2% |
| gonzalo caldiz | 9/10 | 3557 days | 2% |
| Juan Viscegle | 7/10 | 3561 days | 2% |
| Sydney Lupton | 7/10 | 3570 days | 2% |
| Mira Huckfield | 9/10 | 3574 days | 2% |
| Lili Souris | 9/10 | 3577 days | 2% |
| Flo Egger | 10/10 | 3579 days | 2% |
| Remi Lopez | 9/10 | 3587 days | 2% |
| Wil Goes | 8/10 | 3593 days | 2% |
| Dorothy | 10/10 | 3598 days | 2% |
| Lisa | 8/10 | 3607 days | 2% |
| Brandon Patton | 10/10 | 3610 days | 2% |
| Ferry and Carlyn | 10/10 | 3613 days | 2% |
| Wayne Brew | 7/10 | 3618 days | 2% |
| Sandy Stamp | 6/10 | 3630 days | 2% |
| Monika Dippel | 8/10 | 3642 days | 2% |
| Sabine | 9/10 | 3642 days | 2% |
| Philipp | 8/10 | 3663 days | 2% |
| Tom Reber | 9/10 | 3768 days | 2% |
| Nina Gottselig | 9/10 | 3980 days | 1% |
| Cora and Franzi | 9/10 | 4015 days | 1% |
| Claudia Hillebrand | 8/10 | 4272 days | 0% |
| Andrea Sole | 7/10 | 4274 days | 0% |
| Sybille Willenbrock | 9/10 | 4321 days | 0% |
| Viola | 8/10 | 4326 days | 0% |
| Anne and Steve Bartlett | 9/10 | 4350 days | 0% |
| Andrea Beck | 10/10 | 4358 days | 0% |
| Claudia | 10/10 | 4361 days | 0% |
| shaynne thompson | 10/10 | 4633 days | 1% |
| Stella Thoben | 10/10 | 4666 days | 1% |
| Justin Leest | 8/10 | 4668 days | 1% |
| Anna Neuenfeldt | 10/10 | 4670 days | 1% |
| Francois Marchar | 10/10 | 4674 days | 1% |
| Mike Edwards | 9/10 | 4739 days | 1% |
| Kevin Desjandino | 10/10 | 4741 days | 1% |
| N Zitscher | 10/10 | 4757 days | 1% |
| James Darren Tennant | 8/10 | 4766 days | 1% |
| Thomas & Ruth Hardmeier | 9/10 | 5046 days | 1% |
| damaca | 9/10 | 5211 days | 1% |
| Margit and Corein Groenevelt | 8/10 | 5381 days | 1% |
| Fredrik Thornell | 9/10 | 5385 days | 1% |
| Ian & Phyllis | 8/10 | 5387 days | 1% |
| Diane Johnston | 8/10 | 5388 days | 1% |
| Fiona Crossley | 9/10 | 5395 days | 1% |
| Robert Smith | 9/10 | 5414 days | 1% |
| Gillian de Vries | 8/10 | 5416 days | 1% |
| Robert Haidt | 8/10 | 5416 days | 1% |
| Leontine van Laar | 9/10 | 5418 days | 1% |
| Quin | 8/10 | 5729 days | 1% |
| Polil | 10/10 | 5746 days | 1% |
| Arnold | 7/10 | 5751 days | 1% |
| Rod C | 9/10 | 5758 days | 1% |
| Trude | 9/10 | 5762 days | 1% |
| Sievers | 9/10 | 5763 days | 1% |
| Jackie | 9/10 | 5779 days | 1% |
| Belinda Godhard | 10/10 | 5785 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Blue Pools Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.45% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
82%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.