G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.83%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 37 days | 93% |
| Gina | 10/10 | 68 days | 100% |
| Gina | 10/10 | 68 days | 100% |
| Viktoria | 8/10 | 190 days | 96% |
| Elodie | 9/10 | 190 days | 97% |
| RGill | 9/10 | 251 days | 96% |
| Pensioners on tour | 7/10 | 341 days | 87% |
| Dina | 8/10 | 402 days | 89% |
| Terry | 10/10 | 586 days | 81% |
| Mel. | 8/10 | 616 days | 77% |
| Jasmine | 9/10 | 707 days | 71% |
| Steph | 9/10 | 738 days | 68% |
| Monika | 10/10 | 768 days | 67% |
| Erin | 9/10 | 768 days | 66% |
| Jonathan Bedford | 9/10 | 799 days | 63% |
| Genevieve | 10/10 | 1041 days | 40% |
| Matt and Whanau | 9/10 | 1072 days | 37% |
| SF | 8/10 | 1103 days | 34% |
| Monty Family | 10/10 | 1103 days | 35% |
| Curtis | 10/10 | 1317 days | 20% |
| Cafe | 10/10 | 1468 days | 12% |
| DiggerDogg@Co | 9/10 | 1651 days | 7% |
| Smitty | 9/10 | 1712 days | 6% |
| Court | 10/10 | 1771 days | 5% |
| Mic&Ric | 9/10 | 1802 days | 5% |
| Bethan | 9/10 | 1802 days | 5% |
| Sabine | 10/10 | 1833 days | 5% |
| Alice | 9/10 | 1894 days | 5% |
| Debbie | 7/10 | 1924 days | 4% |
| Lauren | 8/10 | 1955 days | 5% |
| Miri | 9/10 | 1986 days | 5% |
| Tedy | 10/10 | 1986 days | 5% |
| Sailing Family (UK) | 8/10 | 2137 days | 4% |
| Mike Smith | 10/10 | 2168 days | 4% |
| Dona Shiell | 9/10 | 2229 days | 4% |
| Ruby | 10/10 | 2290 days | 4% |
| Mark Jarvis | 10/10 | 2290 days | 4% |
| Mark Jarvis | 10/10 | 2290 days | 4% |
| Stefan Miedzinski | 10/10 | 2474 days | 4% |
| Glen Marshall UK | 9/10 | 2502 days | 4% |
| Andy Bond | 8/10 | 2569 days | 3% |
| jcastl | 9/10 | 2594 days | 3% |
| The 2 Joes | 8/10 | 2625 days | 3% |
| Dave | 6/10 | 2778 days | 3% |
| Peter | 10/10 | 2778 days | 3% |
| ascotandanaussie | 10/10 | 2808 days | 3% |
| Becky | 10/10 | 2808 days | 3% |
| Nigel & Annie Dale | 10/10 | 2838 days | 3% |
| Isabel van Megen | 10/10 | 2839 days | 3% |
| The Farrs | 9/10 | 2839 days | 3% |
| Aaron Brose | 8/10 | 2929 days | 3% |
| Andrea Harvey | 5/10 | 2957 days | 2% |
| Joe Trigg | 10/10 | 2961 days | 3% |
| Catherine Storey | 10/10 | 2988 days | 3% |
| Jo Dawson | 10/10 | 3082 days | 3% |
| Jerry Bart | 9/10 | 3170 days | 2% |
| Julia Kurtz | 9/10 | 3175 days | 2% |
| Gary Carleton | 8/10 | 3210 days | 2% |
| Harry Wright | 10/10 | 3272 days | 2% |
| Lawrence Bowen | 10/10 | 3305 days | 2% |
| Mr and Mrs B | 9/10 | 3329 days | 2% |
| Nic | 9/10 | 3446 days | 2% |
| Jeremy Wienert | 9/10 | 3532 days | 2% |
| Phillippa McLernon | 8/10 | 3581 days | 2% |
| Joel Papak | 7/10 | 3590 days | 1% |
| Janneke Hekhuis | 8/10 | 3609 days | 1% |
| Debbie | 9/10 | 3628 days | 1% |
| Dennis Page | 10/10 | 3628 days | 1% |
| Antonio BENITEZ | 6/10 | 3629 days | 1% |
| Penny Mercer | 10/10 | 3632 days | 1% |
| Birgitta Schuelke | 9/10 | 3665 days | 1% |
| Sarah Gurney | 10/10 | 3695 days | 1% |
| Rogier K | 8/10 | 3722 days | 1% |
| Felsen Kind | 9/10 | 3768 days | 1% |
| John Bylsma | 10/10 | 3848 days | 1% |
| Stephanie | 10/10 | 3879 days | 1% |
| Julia | 10/10 | 3934 days | 1% |
| Michael Ricketts | 10/10 | 3944 days | 1% |
| Ed Hill | 8/10 | 3982 days | 1% |
| Bjorn Privat | 10/10 | 3997 days | 1% |
| Ian Harris | 10/10 | 4024 days | 1% |
| Neville Smith | 10/10 | 4085 days | 1% |
| Jakub Stastny | 8/10 | 4270 days | 0% |
| Jean Curry | 7/10 | 4278 days | 0% |
| Reinhard Boettcher | 10/10 | 4365 days | 0% |
| W & K Boyd | 10/10 | 4481 days | 1% |
| Patricia Busbach | 10/10 | 4665 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4665 days | 1% |
| Evyatar Tulipman | 10/10 | 4678 days | 1% |
| auré bis | 6/10 | 4693 days | 1% |
| David Restell | 8/10 | 4693 days | 1% |
| Puma17 | 10/10 | 4755 days | 1% |
| Graeme | 8/10 | 5058 days | 1% |
| josshaw | 9/10 | 5424 days | 1% |
| Cymen Crick | 9/10 | 5455 days | 1% |
| Charlotte | 6/10 | 5788 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.