Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
88 Valid Reviews
The Clifton Road Reserve experience has a total of 89 reviews. There are 88 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 88 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
45% |
| 9/10 | 25 |
|
28% |
| 8/10 | 15 |
|
17% |
| 7/10 | 3 |
|
3% |
| 6/10 | 4 |
|
5% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.34% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.34% and is based on 88 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 88 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
92.15%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Terry | 10/10 | 204 days | 100% |
| Mel. | 8/10 | 234 days | 97% |
| Jasmine | 9/10 | 325 days | 95% |
| Steph | 9/10 | 356 days | 94% |
| Monika | 10/10 | 386 days | 94% |
| Erin | 9/10 | 386 days | 93% |
| Jonathan Bedford | 9/10 | 417 days | 91% |
| Genevieve | 10/10 | 659 days | 77% |
| Matt and Whanau | 9/10 | 690 days | 74% |
| SF | 8/10 | 721 days | 71% |
| Monty Family | 10/10 | 721 days | 72% |
| Curtis | 10/10 | 935 days | 51% |
| Cafe | 10/10 | 1086 days | 37% |
| DiggerDogg@Co | 9/10 | 1269 days | 23% |
| Smitty | 9/10 | 1330 days | 19% |
| Court | 10/10 | 1389 days | 16% |
| Mic&Ric | 9/10 | 1420 days | 15% |
| Bethan | 9/10 | 1420 days | 15% |
| Sabine | 10/10 | 1451 days | 13% |
| Alice | 9/10 | 1512 days | 11% |
| Debbie | 7/10 | 1542 days | 9% |
| Lauren | 8/10 | 1573 days | 9% |
| Miri | 9/10 | 1604 days | 8% |
| Tedy | 10/10 | 1604 days | 8% |
| Sailing Family (UK) | 8/10 | 1755 days | 5% |
| Mike Smith | 10/10 | 1786 days | 5% |
| Dona Shiell | 9/10 | 1847 days | 5% |
| Ruby | 10/10 | 1908 days | 5% |
| Mark Jarvis | 10/10 | 1908 days | 5% |
| Mark Jarvis | 10/10 | 1908 days | 5% |
| Stefan Miedzinski | 10/10 | 2092 days | 5% |
| Glen Marshall UK | 9/10 | 2120 days | 4% |
| Andy Bond | 8/10 | 2187 days | 4% |
| jcastl | 9/10 | 2212 days | 4% |
| The 2 Joes | 8/10 | 2243 days | 4% |
| Dave | 6/10 | 2396 days | 3% |
| Peter | 10/10 | 2396 days | 4% |
| ascotandanaussie | 10/10 | 2426 days | 4% |
| Becky | 10/10 | 2426 days | 4% |
| Nigel & Annie Dale | 10/10 | 2457 days | 4% |
| Isabel van Megen | 10/10 | 2457 days | 4% |
| The Farrs | 9/10 | 2457 days | 4% |
| Aaron Brose | 8/10 | 2547 days | 4% |
| Andrea Harvey | 5/10 | 2575 days | 3% |
| Joe Trigg | 10/10 | 2579 days | 4% |
| Catherine Storey | 10/10 | 2606 days | 4% |
| Jo Dawson | 10/10 | 2700 days | 3% |
| Jerry Bart | 9/10 | 2788 days | 3% |
| Julia Kurtz | 9/10 | 2793 days | 3% |
| Gary Carleton | 8/10 | 2828 days | 3% |
| Harry Wright | 10/10 | 2890 days | 3% |
| Lawrence Bowen | 10/10 | 2923 days | 3% |
| Mr and Mrs B | 9/10 | 2947 days | 3% |
| Nic | 9/10 | 3065 days | 3% |
| Jeremy Wienert | 9/10 | 3150 days | 2% |
| Phillippa McLernon | 8/10 | 3199 days | 2% |
| Joel Papak | 7/10 | 3208 days | 1% |
| Janneke Hekhuis | 8/10 | 3227 days | 2% |
| Debbie | 9/10 | 3247 days | 2% |
| Dennis Page | 10/10 | 3247 days | 2% |
| Antonio BENITEZ | 6/10 | 3247 days | 2% |
| Penny Mercer | 10/10 | 3250 days | 2% |
| Birgitta Schuelke | 9/10 | 3283 days | 2% |
| Sarah Gurney | 10/10 | 3313 days | 2% |
| Rogier K | 8/10 | 3340 days | 2% |
| Felsen Kind | 9/10 | 3386 days | 2% |
| John Bylsma | 10/10 | 3466 days | 2% |
| Stephanie | 10/10 | 3497 days | 2% |
| Julia | 10/10 | 3553 days | 2% |
| Michael Ricketts | 10/10 | 3562 days | 2% |
| Ed Hill | 8/10 | 3600 days | 2% |
| Bjorn Privat | 10/10 | 3615 days | 2% |
| Ian Harris | 10/10 | 3643 days | 1% |
| Neville Smith | 10/10 | 3704 days | 1% |
| Jakub Stastny | 8/10 | 3888 days | 1% |
| Jean Curry | 7/10 | 3896 days | 1% |
| Reinhard Boettcher | 10/10 | 3983 days | 0% |
| W & K Boyd | 10/10 | 4099 days | 1% |
| Patricia Busbach | 10/10 | 4283 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4283 days | 0% |
| Evyatar Tulipman | 10/10 | 4296 days | 0% |
| auré bis | 6/10 | 4311 days | 0% |
| David Restell | 8/10 | 4311 days | 0% |
| Puma17 | 10/10 | 4373 days | 0% |
| Graeme | 8/10 | 4677 days | 1% |
| josshaw | 9/10 | 5042 days | 1% |
| Cymen Crick | 9/10 | 5073 days | 1% |
| Charlotte | 6/10 | 5406 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.73% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
93%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.