Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ben | 7/10 | 44 days | 93% |
| Gina | 10/10 | 75 days | 100% |
| Gina | 10/10 | 75 days | 100% |
| Viktoria | 8/10 | 197 days | 96% |
| Elodie | 9/10 | 197 days | 97% |
| RGill | 9/10 | 258 days | 96% |
| Pensioners on tour | 7/10 | 348 days | 87% |
| Dina | 8/10 | 409 days | 89% |
| Terry | 10/10 | 593 days | 80% |
| Mel. | 8/10 | 623 days | 77% |
| Jasmine | 9/10 | 714 days | 70% |
| Steph | 9/10 | 745 days | 68% |
| Monika | 10/10 | 775 days | 66% |
| Erin | 9/10 | 775 days | 65% |
| Jonathan Bedford | 9/10 | 806 days | 63% |
| Genevieve | 10/10 | 1048 days | 40% |
| Matt and Whanau | 9/10 | 1079 days | 36% |
| SF | 8/10 | 1110 days | 34% |
| Monty Family | 10/10 | 1110 days | 34% |
| Curtis | 10/10 | 1324 days | 19% |
| Cafe | 10/10 | 1475 days | 12% |
| DiggerDogg@Co | 9/10 | 1658 days | 7% |
| Smitty | 9/10 | 1719 days | 6% |
| Court | 10/10 | 1778 days | 5% |
| Mic&Ric | 9/10 | 1809 days | 5% |
| Bethan | 9/10 | 1809 days | 5% |
| Sabine | 10/10 | 1840 days | 5% |
| Alice | 9/10 | 1901 days | 5% |
| Debbie | 7/10 | 1931 days | 4% |
| Lauren | 8/10 | 1962 days | 5% |
| Miri | 9/10 | 1993 days | 5% |
| Tedy | 10/10 | 1993 days | 5% |
| Sailing Family (UK) | 8/10 | 2144 days | 4% |
| Mike Smith | 10/10 | 2175 days | 4% |
| Dona Shiell | 9/10 | 2236 days | 4% |
| Ruby | 10/10 | 2297 days | 4% |
| Mark Jarvis | 10/10 | 2297 days | 4% |
| Mark Jarvis | 10/10 | 2297 days | 4% |
| Stefan Miedzinski | 10/10 | 2481 days | 4% |
| Glen Marshall UK | 9/10 | 2509 days | 4% |
| Andy Bond | 8/10 | 2576 days | 3% |
| jcastl | 9/10 | 2601 days | 3% |
| The 2 Joes | 8/10 | 2632 days | 3% |
| Dave | 6/10 | 2785 days | 3% |
| Peter | 10/10 | 2785 days | 3% |
| ascotandanaussie | 10/10 | 2815 days | 3% |
| Becky | 10/10 | 2815 days | 3% |
| Nigel & Annie Dale | 10/10 | 2845 days | 3% |
| Isabel van Megen | 10/10 | 2846 days | 3% |
| The Farrs | 9/10 | 2846 days | 3% |
| Aaron Brose | 8/10 | 2936 days | 3% |
| Andrea Harvey | 5/10 | 2964 days | 2% |
| Joe Trigg | 10/10 | 2968 days | 3% |
| Catherine Storey | 10/10 | 2995 days | 3% |
| Jo Dawson | 10/10 | 3089 days | 3% |
| Jerry Bart | 9/10 | 3177 days | 2% |
| Julia Kurtz | 9/10 | 3182 days | 2% |
| Gary Carleton | 8/10 | 3217 days | 2% |
| Harry Wright | 10/10 | 3279 days | 2% |
| Lawrence Bowen | 10/10 | 3312 days | 2% |
| Mr and Mrs B | 9/10 | 3336 days | 2% |
| Nic | 9/10 | 3453 days | 2% |
| Jeremy Wienert | 9/10 | 3539 days | 2% |
| Phillippa McLernon | 8/10 | 3588 days | 2% |
| Joel Papak | 7/10 | 3597 days | 1% |
| Janneke Hekhuis | 8/10 | 3616 days | 1% |
| Debbie | 9/10 | 3635 days | 1% |
| Dennis Page | 10/10 | 3635 days | 1% |
| Antonio BENITEZ | 6/10 | 3636 days | 1% |
| Penny Mercer | 10/10 | 3639 days | 1% |
| Birgitta Schuelke | 9/10 | 3672 days | 1% |
| Sarah Gurney | 10/10 | 3702 days | 1% |
| Rogier K | 8/10 | 3729 days | 1% |
| Felsen Kind | 9/10 | 3775 days | 1% |
| John Bylsma | 10/10 | 3855 days | 1% |
| Stephanie | 10/10 | 3886 days | 1% |
| Julia | 10/10 | 3941 days | 1% |
| Michael Ricketts | 10/10 | 3951 days | 1% |
| Ed Hill | 8/10 | 3989 days | 1% |
| Bjorn Privat | 10/10 | 4004 days | 1% |
| Ian Harris | 10/10 | 4031 days | 1% |
| Neville Smith | 10/10 | 4092 days | 1% |
| Jakub Stastny | 8/10 | 4277 days | 0% |
| Jean Curry | 7/10 | 4285 days | 0% |
| Reinhard Boettcher | 10/10 | 4372 days | 0% |
| W & K Boyd | 10/10 | 4488 days | 1% |
| Patricia Busbach | 10/10 | 4672 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4672 days | 1% |
| Evyatar Tulipman | 10/10 | 4685 days | 1% |
| auré bis | 6/10 | 4700 days | 1% |
| David Restell | 8/10 | 4700 days | 1% |
| Puma17 | 10/10 | 4762 days | 1% |
| Graeme | 8/10 | 5065 days | 1% |
| josshaw | 9/10 | 5431 days | 1% |
| Cymen Crick | 9/10 | 5462 days | 1% |
| Charlotte | 6/10 | 5795 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.17% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.