Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.82%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 29 days | 95% |
| Dina | 8/10 | 90 days | 100% |
| Terry | 10/10 | 274 days | 98% |
| Mel. | 8/10 | 304 days | 95% |
| Jasmine | 9/10 | 395 days | 92% |
| Steph | 9/10 | 426 days | 91% |
| Monika | 10/10 | 456 days | 90% |
| Erin | 9/10 | 456 days | 89% |
| Jonathan Bedford | 9/10 | 487 days | 88% |
| Genevieve | 10/10 | 729 days | 71% |
| Matt and Whanau | 9/10 | 760 days | 68% |
| SF | 8/10 | 791 days | 65% |
| Monty Family | 10/10 | 791 days | 66% |
| Curtis | 10/10 | 1005 days | 44% |
| Cafe | 10/10 | 1156 days | 31% |
| DiggerDogg@Co | 9/10 | 1339 days | 19% |
| Smitty | 9/10 | 1400 days | 16% |
| Court | 10/10 | 1459 days | 13% |
| Mic&Ric | 9/10 | 1490 days | 12% |
| Bethan | 9/10 | 1490 days | 12% |
| Sabine | 10/10 | 1521 days | 11% |
| Alice | 9/10 | 1582 days | 8% |
| Debbie | 7/10 | 1612 days | 7% |
| Lauren | 8/10 | 1643 days | 7% |
| Miri | 9/10 | 1674 days | 6% |
| Tedy | 10/10 | 1674 days | 6% |
| Sailing Family (UK) | 8/10 | 1825 days | 5% |
| Mike Smith | 10/10 | 1856 days | 5% |
| Dona Shiell | 9/10 | 1917 days | 5% |
| Ruby | 10/10 | 1978 days | 5% |
| Mark Jarvis | 10/10 | 1978 days | 5% |
| Mark Jarvis | 10/10 | 1978 days | 5% |
| Stefan Miedzinski | 10/10 | 2162 days | 4% |
| Glen Marshall UK | 9/10 | 2190 days | 4% |
| Andy Bond | 8/10 | 2257 days | 4% |
| jcastl | 9/10 | 2282 days | 4% |
| The 2 Joes | 8/10 | 2313 days | 4% |
| Dave | 6/10 | 2466 days | 3% |
| Peter | 10/10 | 2466 days | 4% |
| ascotandanaussie | 10/10 | 2496 days | 4% |
| Becky | 10/10 | 2496 days | 4% |
| Nigel & Annie Dale | 10/10 | 2527 days | 4% |
| Isabel van Megen | 10/10 | 2527 days | 4% |
| The Farrs | 9/10 | 2527 days | 4% |
| Aaron Brose | 8/10 | 2617 days | 3% |
| Andrea Harvey | 5/10 | 2645 days | 3% |
| Joe Trigg | 10/10 | 2649 days | 3% |
| Catherine Storey | 10/10 | 2676 days | 3% |
| Jo Dawson | 10/10 | 2770 days | 3% |
| Jerry Bart | 9/10 | 2858 days | 3% |
| Julia Kurtz | 9/10 | 2863 days | 3% |
| Gary Carleton | 8/10 | 2898 days | 3% |
| Harry Wright | 10/10 | 2960 days | 3% |
| Lawrence Bowen | 10/10 | 2993 days | 3% |
| Mr and Mrs B | 9/10 | 3017 days | 3% |
| Nic | 9/10 | 3135 days | 2% |
| Jeremy Wienert | 9/10 | 3220 days | 2% |
| Phillippa McLernon | 8/10 | 3269 days | 2% |
| Joel Papak | 7/10 | 3278 days | 1% |
| Janneke Hekhuis | 8/10 | 3297 days | 2% |
| Debbie | 9/10 | 3317 days | 2% |
| Dennis Page | 10/10 | 3317 days | 2% |
| Antonio BENITEZ | 6/10 | 3317 days | 2% |
| Penny Mercer | 10/10 | 3320 days | 2% |
| Birgitta Schuelke | 9/10 | 3353 days | 2% |
| Sarah Gurney | 10/10 | 3383 days | 2% |
| Rogier K | 8/10 | 3410 days | 2% |
| Felsen Kind | 9/10 | 3456 days | 2% |
| John Bylsma | 10/10 | 3536 days | 2% |
| Stephanie | 10/10 | 3567 days | 2% |
| Julia | 10/10 | 3623 days | 1% |
| Michael Ricketts | 10/10 | 3632 days | 1% |
| Ed Hill | 8/10 | 3670 days | 1% |
| Bjorn Privat | 10/10 | 3685 days | 1% |
| Ian Harris | 10/10 | 3713 days | 1% |
| Neville Smith | 10/10 | 3774 days | 1% |
| Jakub Stastny | 8/10 | 3958 days | 0% |
| Jean Curry | 7/10 | 3966 days | 0% |
| Reinhard Boettcher | 10/10 | 4053 days | 0% |
| W & K Boyd | 10/10 | 4169 days | 0% |
| Patricia Busbach | 10/10 | 4353 days | 0% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4353 days | 0% |
| Evyatar Tulipman | 10/10 | 4366 days | 0% |
| auré bis | 6/10 | 4381 days | 1% |
| David Restell | 8/10 | 4381 days | 1% |
| Puma17 | 10/10 | 4443 days | 1% |
| Graeme | 8/10 | 4747 days | 1% |
| josshaw | 9/10 | 5112 days | 1% |
| Cymen Crick | 9/10 | 5143 days | 1% |
| Charlotte | 6/10 | 5476 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.02% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.