Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
96 Valid Reviews
The Clifton Road Reserve experience has a total of 97 reviews. There are 96 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
44% |
| 9/10 | 27 |
|
28% |
| 8/10 | 17 |
|
18% |
| 7/10 | 5 |
|
5% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.90% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 89.90% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.36%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Fee | 10/10 | 62 days | 100% |
| Ann | 10/10 | 93 days | 100% |
| Ben | 7/10 | 123 days | 92% |
| Gina | 10/10 | 154 days | 99% |
| Viktoria | 8/10 | 276 days | 94% |
| Elodie | 9/10 | 276 days | 95% |
| RGill | 9/10 | 337 days | 93% |
| Pensioners on tour | 7/10 | 427 days | 84% |
| Dina | 8/10 | 488 days | 85% |
| Terry | 10/10 | 672 days | 74% |
| Mel. | 8/10 | 702 days | 71% |
| Jasmine | 9/10 | 793 days | 64% |
| Steph | 9/10 | 824 days | 61% |
| Monika | 10/10 | 854 days | 59% |
| Erin | 9/10 | 854 days | 58% |
| Jonathan Bedford | 9/10 | 885 days | 55% |
| Genevieve | 10/10 | 1127 days | 33% |
| Matt and Whanau | 9/10 | 1158 days | 30% |
| SF | 8/10 | 1189 days | 28% |
| Monty Family | 10/10 | 1189 days | 28% |
| Curtis | 10/10 | 1403 days | 15% |
| Cafe | 10/10 | 1554 days | 9% |
| DiggerDogg@Co | 9/10 | 1737 days | 5% |
| Smitty | 9/10 | 1798 days | 5% |
| Court | 10/10 | 1857 days | 5% |
| Mic&Ric | 9/10 | 1888 days | 5% |
| Bethan | 9/10 | 1888 days | 5% |
| Sabine | 10/10 | 1919 days | 5% |
| Alice | 9/10 | 1980 days | 5% |
| Debbie | 7/10 | 2010 days | 4% |
| Lauren | 8/10 | 2041 days | 4% |
| Miri | 9/10 | 2072 days | 4% |
| Tedy | 10/10 | 2072 days | 4% |
| Sailing Family (UK) | 8/10 | 2223 days | 4% |
| Mike Smith | 10/10 | 2254 days | 4% |
| Dona Shiell | 9/10 | 2315 days | 4% |
| Ruby | 10/10 | 2376 days | 4% |
| Mark Jarvis | 10/10 | 2376 days | 4% |
| Stefan Miedzinski | 10/10 | 2560 days | 4% |
| Glen Marshall UK | 9/10 | 2588 days | 3% |
| Andy Bond | 8/10 | 2655 days | 3% |
| jcastl | 9/10 | 2680 days | 3% |
| The 2 Joes | 8/10 | 2711 days | 3% |
| Dave | 6/10 | 2864 days | 3% |
| Peter | 10/10 | 2864 days | 3% |
| ascotandanaussie | 10/10 | 2894 days | 3% |
| Becky | 10/10 | 2894 days | 3% |
| Nigel & Annie Dale | 10/10 | 2925 days | 3% |
| Isabel van Megen | 10/10 | 2925 days | 3% |
| The Farrs | 9/10 | 2925 days | 3% |
| Aaron Brose | 8/10 | 3015 days | 3% |
| Andrea Harvey | 5/10 | 3043 days | 2% |
| Joe Trigg | 10/10 | 3047 days | 3% |
| Catherine Storey | 10/10 | 3074 days | 3% |
| Jo Dawson | 10/10 | 3168 days | 2% |
| Jerry Bart | 9/10 | 3256 days | 2% |
| Julia Kurtz | 9/10 | 3261 days | 2% |
| Gary Carleton | 8/10 | 3296 days | 2% |
| Harry Wright | 10/10 | 3358 days | 2% |
| Lawrence Bowen | 10/10 | 3391 days | 2% |
| Mr and Mrs B | 9/10 | 3415 days | 2% |
| Nic | 9/10 | 3533 days | 2% |
| Jeremy Wienert | 9/10 | 3618 days | 1% |
| Phillippa McLernon | 8/10 | 3667 days | 1% |
| Joel Papak | 7/10 | 3676 days | 1% |
| Janneke Hekhuis | 8/10 | 3695 days | 1% |
| Debbie | 9/10 | 3715 days | 1% |
| Dennis Page | 10/10 | 3715 days | 1% |
| Antonio BENITEZ | 6/10 | 3715 days | 1% |
| Penny Mercer | 10/10 | 3718 days | 1% |
| Birgitta Schuelke | 9/10 | 3751 days | 1% |
| Sarah Gurney | 10/10 | 3781 days | 1% |
| Rogier K | 8/10 | 3808 days | 1% |
| Felsen Kind | 9/10 | 3854 days | 1% |
| John Bylsma | 10/10 | 3934 days | 1% |
| Stephanie | 10/10 | 3965 days | 1% |
| Julia | 10/10 | 4021 days | 1% |
| Michael Ricketts | 10/10 | 4030 days | 1% |
| Ed Hill | 8/10 | 4068 days | 1% |
| Bjorn Privat | 10/10 | 4083 days | 1% |
| Ian Harris | 10/10 | 4111 days | 0% |
| Neville Smith | 10/10 | 4172 days | 0% |
| Jakub Stastny | 8/10 | 4356 days | 0% |
| Jean Curry | 7/10 | 4364 days | 0% |
| Reinhard Boettcher | 10/10 | 4451 days | 1% |
| W & K Boyd | 10/10 | 4567 days | 1% |
| Patricia Busbach | 10/10 | 4751 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4751 days | 1% |
| Evyatar Tulipman | 10/10 | 4764 days | 1% |
| auré bis | 6/10 | 4779 days | 1% |
| David Restell | 8/10 | 4779 days | 1% |
| Puma17 | 10/10 | 4841 days | 1% |
| Graeme | 8/10 | 5145 days | 1% |
| josshaw | 9/10 | 5510 days | 1% |
| Cymen Crick | 9/10 | 5541 days | 1% |
| Charlotte | 6/10 | 5874 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.09% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.