G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Clifton Road Reserve.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Clifton Road Reserve
Valid Reviews
90 Valid Reviews
The Clifton Road Reserve experience has a total of 91 reviews. There are 90 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 90 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 40 |
|
44% |
| 9/10 | 25 |
|
28% |
| 8/10 | 16 |
|
18% |
| 7/10 | 4 |
|
4% |
| 6/10 | 4 |
|
4% |
| 5/10 | 1 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Clifton Road Reserve valid reviews is 90.00% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
6 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 90 valid reviews, the experience has 6 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 6 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
33% |
| 9/10 | 0 |
|
0% |
| 8/10 | 1 |
|
17% |
| 7/10 | 2 |
|
33% |
| 6/10 | 1 |
|
17% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.00% Average
The raw data average (mean) for all the Clifton Road Reserve face-to-face reviews is 80.00% and is based on 6 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Pensioners on tour | 7/10 | 70 days | 96% |
| Dina | 8/10 | 131 days | 100% |
| Terry | 10/10 | 315 days | 97% |
| Mel. | 8/10 | 345 days | 94% |
| Jasmine | 9/10 | 436 days | 91% |
| Steph | 9/10 | 467 days | 89% |
| Monika | 10/10 | 497 days | 88% |
| Erin | 9/10 | 497 days | 88% |
| Jonathan Bedford | 9/10 | 528 days | 86% |
| Genevieve | 10/10 | 770 days | 68% |
| Matt and Whanau | 9/10 | 801 days | 65% |
| SF | 8/10 | 832 days | 61% |
| Monty Family | 10/10 | 832 days | 62% |
| Curtis | 10/10 | 1046 days | 41% |
| Cafe | 10/10 | 1197 days | 28% |
| DiggerDogg@Co | 9/10 | 1380 days | 16% |
| Smitty | 9/10 | 1441 days | 13% |
| Court | 10/10 | 1500 days | 11% |
| Mic&Ric | 9/10 | 1531 days | 10% |
| Bethan | 9/10 | 1531 days | 10% |
| Sabine | 10/10 | 1562 days | 9% |
| Alice | 9/10 | 1623 days | 7% |
| Debbie | 7/10 | 1653 days | 6% |
| Lauren | 8/10 | 1684 days | 6% |
| Miri | 9/10 | 1715 days | 5% |
| Tedy | 10/10 | 1715 days | 6% |
| Sailing Family (UK) | 8/10 | 1866 days | 5% |
| Mike Smith | 10/10 | 1897 days | 5% |
| Dona Shiell | 9/10 | 1958 days | 5% |
| Ruby | 10/10 | 2019 days | 4% |
| Mark Jarvis | 10/10 | 2019 days | 4% |
| Mark Jarvis | 10/10 | 2019 days | 4% |
| Stefan Miedzinski | 10/10 | 2203 days | 4% |
| Glen Marshall UK | 9/10 | 2231 days | 4% |
| Andy Bond | 8/10 | 2298 days | 4% |
| jcastl | 9/10 | 2323 days | 4% |
| The 2 Joes | 8/10 | 2354 days | 4% |
| Dave | 6/10 | 2507 days | 3% |
| Peter | 10/10 | 2507 days | 3% |
| ascotandanaussie | 10/10 | 2537 days | 3% |
| Becky | 10/10 | 2537 days | 3% |
| Nigel & Annie Dale | 10/10 | 2567 days | 3% |
| Isabel van Megen | 10/10 | 2568 days | 3% |
| The Farrs | 9/10 | 2568 days | 3% |
| Aaron Brose | 8/10 | 2658 days | 3% |
| Andrea Harvey | 5/10 | 2686 days | 2% |
| Joe Trigg | 10/10 | 2690 days | 3% |
| Catherine Storey | 10/10 | 2717 days | 3% |
| Jo Dawson | 10/10 | 2811 days | 3% |
| Jerry Bart | 9/10 | 2899 days | 3% |
| Julia Kurtz | 9/10 | 2904 days | 3% |
| Gary Carleton | 8/10 | 2939 days | 3% |
| Harry Wright | 10/10 | 3001 days | 2% |
| Lawrence Bowen | 10/10 | 3034 days | 2% |
| Mr and Mrs B | 9/10 | 3058 days | 2% |
| Nic | 9/10 | 3175 days | 2% |
| Jeremy Wienert | 9/10 | 3261 days | 2% |
| Phillippa McLernon | 8/10 | 3310 days | 2% |
| Joel Papak | 7/10 | 3319 days | 1% |
| Janneke Hekhuis | 8/10 | 3338 days | 2% |
| Debbie | 9/10 | 3357 days | 2% |
| Dennis Page | 10/10 | 3357 days | 2% |
| Antonio BENITEZ | 6/10 | 3358 days | 1% |
| Penny Mercer | 10/10 | 3361 days | 2% |
| Birgitta Schuelke | 9/10 | 3394 days | 2% |
| Sarah Gurney | 10/10 | 3424 days | 2% |
| Rogier K | 8/10 | 3451 days | 1% |
| Felsen Kind | 9/10 | 3497 days | 1% |
| John Bylsma | 10/10 | 3577 days | 1% |
| Stephanie | 10/10 | 3608 days | 1% |
| Julia | 10/10 | 3663 days | 1% |
| Michael Ricketts | 10/10 | 3673 days | 1% |
| Ed Hill | 8/10 | 3711 days | 1% |
| Bjorn Privat | 10/10 | 3726 days | 1% |
| Ian Harris | 10/10 | 3753 days | 1% |
| Neville Smith | 10/10 | 3814 days | 1% |
| Jakub Stastny | 8/10 | 3999 days | 0% |
| Jean Curry | 7/10 | 4007 days | 0% |
| Reinhard Boettcher | 10/10 | 4094 days | 0% |
| W & K Boyd | 10/10 | 4210 days | 0% |
| Patricia Busbach | 10/10 | 4394 days | 1% |
| Mette, Bo, Viktor & Olivia Seligmann | 10/10 | 4394 days | 1% |
| Evyatar Tulipman | 10/10 | 4407 days | 0% |
| auré bis | 6/10 | 4422 days | 1% |
| David Restell | 8/10 | 4422 days | 1% |
| Puma17 | 10/10 | 4484 days | 1% |
| Graeme | 8/10 | 4787 days | 1% |
| josshaw | 9/10 | 5153 days | 1% |
| Cymen Crick | 9/10 | 5184 days | 1% |
| Charlotte | 6/10 | 5517 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Clifton Road Reserve does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
91%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.