Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Kerosene Creek.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Kerosene Creek
Valid Reviews
84 Valid Reviews
The Kerosene Creek experience has a total of 85 reviews. There are 84 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 84 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
44% |
| 9/10 | 22 |
|
26% |
| 8/10 | 19 |
|
23% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
89.76% Average
The raw data average (mean) for all the Kerosene Creek valid reviews is 89.76% and is based on 84 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
67 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 84 valid reviews, the experience has 67 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 67 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 32 |
|
48% |
| 9/10 | 18 |
|
27% |
| 8/10 | 13 |
|
19% |
| 7/10 | 3 |
|
4% |
| 6/10 | 1 |
|
1% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
91.49% Average
The raw data average (mean) for all the Kerosene Creek face-to-face reviews is 91.49% and is based on 67 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
70.46%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Laurel | 4/10 | 433 days | 100% |
| Sam | 8/10 | 1468 days | 21% |
| Haefele Lilja | 3/10 | 2625 days | 3% |
| Melanie | 9/10 | 3262 days | 4% |
| Philip Sheridan | 9/10 | 3290 days | 4% |
| Tina Mlinarevic | 9/10 | 3290 days | 4% |
| Sam Staines | 9/10 | 3321 days | 3% |
| Evan Lloyd | 10/10 | 3321 days | 4% |
| Eline-Jessica van der Hoeven | 9/10 | 3323 days | 3% |
| Sylvain Schiber | 10/10 | 3324 days | 3% |
| Robert Wolf | 10/10 | 3330 days | 3% |
| Elizabeth Braidotti | 9/10 | 3391 days | 3% |
| Taryn Thompson | 8/10 | 3481 days | 3% |
| Lisa Haedrich | 8/10 | 3545 days | 3% |
| Valerie Bernardini | 10/10 | 3558 days | 3% |
| Lisa | 9/10 | 3581 days | 3% |
| Michaela Bartotini | 8/10 | 3584 days | 3% |
| Natasha Harbinson | 9/10 | 3587 days | 3% |
| magdalena gomez haedo | 10/10 | 3595 days | 3% |
| Martina Cervenkova | 10/10 | 3604 days | 3% |
| Tilman | 10/10 | 3609 days | 3% |
| Florian Mueller | 9/10 | 3615 days | 2% |
| Chalie Dotesek | 10/10 | 3648 days | 2% |
| Selma Krap | 10/10 | 3662 days | 2% |
| Ahmed Mohsen Aly | 8/10 | 3689 days | 2% |
| Emma Keegan | 9/10 | 3903 days | 2% |
| Naelan Le Borgue | 9/10 | 3925 days | 1% |
| Michael Stibor | 9/10 | 3926 days | 1% |
| Lagarde | 9/10 | 4267 days | 0% |
| Pelletier | 8/10 | 4267 days | 0% |
| James Russell | 9/10 | 4276 days | 0% |
| Hannah Watt | 10/10 | 4276 days | 0% |
| Bea Westkam | 10/10 | 4284 days | 0% |
| Christopher Berkhahn | 10/10 | 4284 days | 0% |
| Romina De Hill | 7/10 | 4298 days | 0% |
| Tom Hill | 8/10 | 4298 days | 0% |
| thibaut vernelle | 8/10 | 4298 days | 0% |
| Ian Garner | 10/10 | 4313 days | 0% |
| Karel | 6/10 | 4316 days | 0% |
| Junior Pugieux | 10/10 | 4322 days | 0% |
| Gassat | 10/10 | 4322 days | 0% |
| Melissa Hermansson | 10/10 | 4327 days | 0% |
| Laura Pleumeekers | 8/10 | 4345 days | 0% |
| Nelle Dutilleur | 10/10 | 4346 days | 0% |
| Claire Dann | 10/10 | 4359 days | 0% |
| Thi Baut | 8/10 | 4364 days | 0% |
| Christian | 10/10 | 4658 days | 2% |
| Jeremy Eng | 10/10 | 4665 days | 2% |
| Melanie Pretzel | 10/10 | 4667 days | 2% |
| Frederic Birke | 10/10 | 4667 days | 2% |
| Erik Muchembled | 10/10 | 4669 days | 2% |
| Tony and Helene | 9/10 | 4673 days | 2% |
| Rouquette | 10/10 | 4675 days | 2% |
| Kristine and William | 7/10 | 4678 days | 2% |
| N smith | 8/10 | 4724 days | 2% |
| Anne Rodofsen | 9/10 | 4745 days | 2% |
| Neil Beckett | 8/10 | 4999 days | 2% |
| Mark Bogton | 9/10 | 5039 days | 2% |
| Kimberley Mills | 9/10 | 5046 days | 2% |
| Annette May | 8/10 | 5051 days | 2% |
| Colin Philpott | 10/10 | 5052 days | 2% |
| Lindblom | 7/10 | 5056 days | 2% |
| Lilja Bjork Hermannsdottir | 10/10 | 5058 days | 2% |
| Remy van Heugten | 10/10 | 5058 days | 2% |
| Peter W. | 10/10 | 5121 days | 2% |
| Natascha & Greg | 8/10 | 5133 days | 2% |
| Alberto Redner | 10/10 | 5137 days | 2% |
| Johanna & Mark | 10/10 | 5378 days | 2% |
| Stefanie | 9/10 | 5379 days | 2% |
| Rachel Kent-Lawton | 10/10 | 5396 days | 2% |
| Hartheib Schmid | 9/10 | 5399 days | 2% |
| Mike | 8/10 | 5412 days | 2% |
| Luise Jaeger | 9/10 | 5414 days | 2% |
| Bekema | 8/10 | 5422 days | 2% |
| Mike Howe | 8/10 | 5700 days | 2% |
| Herrmann | 9/10 | 5764 days | 2% |
| Will Jemma | 10/10 | 5774 days | 2% |
| Don Morgan | 10/10 | 5802 days | 2% |
| Jakob Jurgen | 10/10 | 5803 days | 2% |
| EA Anders | 8/10 | 5806 days | 2% |
| Karen Raven | 8/10 | 5858 days | 2% |
| Chris Leach | 10/10 | 5858 days | 2% |
| JanneP | 10/10 | 6093 days | 2% |
| SannaS | 10/10 | 6093 days | 2% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Kerosene Creek does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
6.75% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
77%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.