Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.85%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 402 days | 55% |
| Travel1 | 9/10 | 647 days | 100% |
| Himanshu Jaswal | 10/10 | 891 days | 73% |
| Mike | 3/10 | 2533 days | 3% |
| Edward Lowe | 4/10 | 2625 days | 3% |
| Patricio Vidal | 10/10 | 2717 days | 4% |
| Jeny Smolders | 10/10 | 2966 days | 4% |
| Elli | 5/10 | 3276 days | 2% |
| Carina Weber | 5/10 | 3278 days | 2% |
| David | 10/10 | 3281 days | 3% |
| Gretha | 9/10 | 3283 days | 3% |
| May | 4/10 | 3306 days | 2% |
| Rik van der Niet | 6/10 | 3308 days | 2% |
| Lea Celerier | 8/10 | 3334 days | 3% |
| Leigh Dodds | 8/10 | 3351 days | 3% |
| Elizabeth Braidotti | 9/10 | 3391 days | 2% |
| Bernd Muller | 9/10 | 3518 days | 2% |
| Jana Ebelina | 9/10 | 3522 days | 2% |
| Celina | 8/10 | 3522 days | 2% |
| Alberto | 8/10 | 3536 days | 2% |
| Camilla Geert | 4/10 | 3549 days | 1% |
| Bas Marinus | 9/10 | 3553 days | 2% |
| Virginia Saez | 7/10 | 3557 days | 2% |
| Philipp | 3/10 | 3558 days | 1% |
| Matthew Palmer | 7/10 | 3559 days | 2% |
| Andre | 8/10 | 3561 days | 2% |
| Sybille | 8/10 | 3561 days | 2% |
| Stefan Hahn | 6/10 | 3566 days | 2% |
| Manibod Vannaphone | 8/10 | 3566 days | 2% |
| Alex Schott | 10/10 | 3569 days | 2% |
| Matias Santos | 5/10 | 3575 days | 2% |
| Ruben Toorwe | 7/10 | 3575 days | 2% |
| Pablo Garcia | 10/10 | 3576 days | 2% |
| Boukje Diijkstra | 9/10 | 3577 days | 2% |
| Aaron Stalley | 3/10 | 3577 days | 1% |
| Clement Delrue | 7/10 | 3581 days | 2% |
| Theo Pargemin | 8/10 | 3581 days | 2% |
| Floren Hoenschler | 7/10 | 3583 days | 2% |
| Johannes Koch | 7/10 | 3583 days | 2% |
| Feline Herbst | 9/10 | 3585 days | 2% |
| Dawn Howard | 7/10 | 3586 days | 2% |
| Verena | 7/10 | 3587 days | 2% |
| Jakub Ira | 7/10 | 3589 days | 2% |
| Michal Putnar | 10/10 | 3589 days | 2% |
| Ales Bronec | 10/10 | 3589 days | 2% |
| Aneta Hambergeroua | 7/10 | 3589 days | 2% |
| Patrick Veber | 4/10 | 3589 days | 1% |
| Megan Lenox | 9/10 | 3591 days | 2% |
| Briony | 5/10 | 3598 days | 2% |
| David Schelensky | 7/10 | 3598 days | 2% |
| Theresa Huelk | 5/10 | 3605 days | 1% |
| Eric Hertort | 10/10 | 3606 days | 2% |
| Christian Meyer | 10/10 | 3606 days | 2% |
| Miriam Hack | 8/10 | 3611 days | 2% |
| Livia and Dave | 7/10 | 3615 days | 2% |
| Rafaella | 8/10 | 3641 days | 2% |
| Sebastian and Susanna | 6/10 | 3655 days | 2% |
| Jessica and Leonie | 7/10 | 3656 days | 2% |
| Fabienne Strobel | 10/10 | 3661 days | 2% |
| Julia Waenninger | 7/10 | 3668 days | 2% |
| Jan B | 6/10 | 3669 days | 2% |
| Dan | 10/10 | 3680 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3689 days | 2% |
| Richard Thompson | 9/10 | 3721 days | 2% |
| Emma Keegan | 7/10 | 3903 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3923 days | 1% |
| Thomas Haslbeck | 7/10 | 3923 days | 1% |
| Stuart Cook | 10/10 | 3924 days | 1% |
| Daniela Wall | 8/10 | 3924 days | 1% |
| Carmen | 10/10 | 3925 days | 1% |
| Jade Cownley | 10/10 | 3948 days | 1% |
| Martha Taatz | 10/10 | 3969 days | 1% |
| Maria Ulitzsch | 10/10 | 4010 days | 1% |
| Antoine Lerin | 7/10 | 4017 days | 1% |
| isabel Zander | 10/10 | 4268 days | 0% |
| Franz Birkefeld | 10/10 | 4279 days | 0% |
| Rainer | 8/10 | 4293 days | 0% |
| Laura | 9/10 | 4294 days | 0% |
| Phil Bromby | 10/10 | 4297 days | 0% |
| Joanna Mulcahy | 10/10 | 4297 days | 0% |
| Hirsch Svenja | 9/10 | 4303 days | 0% |
| Mahr Svenja | 10/10 | 4303 days | 0% |
| Konrad Ullmann | 9/10 | 4306 days | 0% |
| Lukas Lehmeyer | 9/10 | 4306 days | 0% |
| Friederike Kranzin | 10/10 | 4307 days | 0% |
| Sarah | 7/10 | 4308 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4309 days | 0% |
| Jennifer Garner | 10/10 | 4313 days | 0% |
| Emeline Brocard | 10/10 | 4314 days | 0% |
| Marvin Koever | 9/10 | 4314 days | 0% |
| Luisa Bach | 10/10 | 4316 days | 0% |
| Klaus Petersen | 8/10 | 4318 days | 0% |
| Alex Sheldon | 9/10 | 4325 days | 0% |
| Piotr Jurkowski | 10/10 | 4344 days | 0% |
| Anne Collet | 9/10 | 4352 days | 0% |
| Evian Bolz | 7/10 | 4357 days | 0% |
| Chen Levin | 8/10 | 4357 days | 0% |
| nimrod yaron | 10/10 | 4358 days | 0% |
| Pioter Jurkowski | 10/10 | 4359 days | 0% |
| Alex Artigues | 8/10 | 4362 days | 0% |
| Brian | 6/10 | 4451 days | 1% |
| Mark Hayes | 10/10 | 4481 days | 1% |
| Anton Thisted | 9/10 | 4632 days | 1% |
| Josefine Sjodin | 9/10 | 4632 days | 1% |
| Katie Fleck | 9/10 | 4632 days | 1% |
| FlyingKiwiGirl | 8/10 | 4634 days | 1% |
| Mark Faulk | 8/10 | 4634 days | 1% |
| Iban Dupont | 7/10 | 4648 days | 1% |
| Guillaume Boudrand | 8/10 | 4648 days | 1% |
| Lorraine Doyle | 6/10 | 4651 days | 1% |
| Sean Hurley | 5/10 | 4651 days | 1% |
| LiseMarie Leger | 9/10 | 4655 days | 1% |
| Jeremy Eng | 7/10 | 4665 days | 1% |
| Stephanie Belanger | 10/10 | 4668 days | 1% |
| Brendon Furney | 10/10 | 4669 days | 1% |
| Sebastian | 7/10 | 4669 days | 1% |
| Selina Lott | 8/10 | 4669 days | 1% |
| Annika | 5/10 | 4669 days | 1% |
| Fabian | 8/10 | 4669 days | 1% |
| Jonas Herrmann | 5/10 | 4669 days | 1% |
| Missy and Chaz | 8/10 | 4675 days | 1% |
| Neele & Philipp | 5/10 | 4675 days | 1% |
| Fabian Koitka | 7/10 | 4685 days | 1% |
| Jill Fischer | 10/10 | 4693 days | 1% |
| Christina Rodewald | 9/10 | 4698 days | 1% |
| Andre and Marina | 9/10 | 4698 days | 1% |
| Jo Sutton | 9/10 | 4724 days | 1% |
| Lauret Stulemeyer | 9/10 | 4743 days | 1% |
| Aurelie Morin | 8/10 | 4746 days | 1% |
| Paul Lawrence | 7/10 | 4753 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4754 days | 1% |
| Doan | 10/10 | 4760 days | 1% |
| Milena Heinrich | 10/10 | 4761 days | 1% |
| Faassen | 9/10 | 4763 days | 1% |
| Julie Lamart | 9/10 | 4764 days | 1% |
| Henzen | 8/10 | 4764 days | 1% |
| Eric and Jen Popma | 9/10 | 4765 days | 1% |
| suemax | 10/10 | 4999 days | 1% |
| Jonathan Tuthill | 9/10 | 5015 days | 1% |
| Heiner Reinecke | 10/10 | 5022 days | 1% |
| Jens Moller | 7/10 | 5023 days | 1% |
| Chris Sylvia | 9/10 | 5023 days | 1% |
| Selwindt | 9/10 | 5024 days | 1% |
| Michael Touzer | 8/10 | 5025 days | 1% |
| A Ormsby | 8/10 | 5027 days | 1% |
| Jaroslav Gajdos | 8/10 | 5033 days | 1% |
| Carolin Haas | 7/10 | 5040 days | 1% |
| Thomas | 10/10 | 5041 days | 1% |
| Peter Dellen | 8/10 | 5042 days | 1% |
| Tom Pratt | 9/10 | 5042 days | 1% |
| Elise Violet | 8/10 | 5043 days | 1% |
| Eline Vakentijn | 8/10 | 5044 days | 1% |
| Lepied | 8/10 | 5046 days | 1% |
| Slangen | 8/10 | 5052 days | 1% |
| Samplonius | 9/10 | 5054 days | 1% |
| Guillaume Milcent | 9/10 | 5056 days | 1% |
| Roberto Hallblom | 8/10 | 5057 days | 1% |
| Mike1952 | 7/10 | 5059 days | 1% |
| Sandy & Michaela | 8/10 | 5072 days | 1% |
| CMJ | 8/10 | 5090 days | 1% |
| Nick Selzler | 9/10 | 5104 days | 1% |
| Manuela Zimmerti | 7/10 | 5122 days | 1% |
| Robert Carswell | 7/10 | 5127 days | 1% |
| Steve Neilson | 10/10 | 5128 days | 1% |
| Natascha & Greg | 8/10 | 5133 days | 1% |
| Andy Lever | 10/10 | 5136 days | 1% |
| Waldemar Schuler | 9/10 | 5137 days | 1% |
| Rudy Witt | 9/10 | 5137 days | 1% |
| JadesWorld | 8/10 | 5151 days | 1% |
| Max Grimmeiss | 8/10 | 5335 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5364 days | 1% |
| Julie Norton | 10/10 | 5366 days | 1% |
| Lindsey Clough | 8/10 | 5374 days | 1% |
| Knapen | 4/10 | 5376 days | 1% |
| Andreas Blessing | 10/10 | 5376 days | 1% |
| Franzi & Tobi | 10/10 | 5376 days | 1% |
| Boehmer | 6/10 | 5380 days | 1% |
| Nicola Thackray | 10/10 | 5383 days | 1% |
| Wheeler | 8/10 | 5385 days | 1% |
| Andy Johnson | 9/10 | 5387 days | 1% |
| Kari Tervo | 4/10 | 5388 days | 1% |
| Katy Bourne | 9/10 | 5390 days | 1% |
| Roman & Esther | 10/10 | 5393 days | 1% |
| Lauren McKeone | 4/10 | 5394 days | 1% |
| Alan Munday | 9/10 | 5394 days | 1% |
| S and A Koehue | 10/10 | 5396 days | 1% |
| Mirka Tinterova | 9/10 | 5398 days | 1% |
| Anne | 10/10 | 5398 days | 1% |
| Claudio | 10/10 | 5402 days | 1% |
| H Hensen | 7/10 | 5410 days | 1% |
| Selina Mueller | 10/10 | 5410 days | 1% |
| Birgette Weiner | 7/10 | 5410 days | 1% |
| Valerie | 10/10 | 5410 days | 1% |
| Tayler Gray | 9/10 | 5411 days | 1% |
| Mike | 9/10 | 5412 days | 1% |
| Luise Jaeger | 5/10 | 5414 days | 1% |
| David | 9/10 | 5414 days | 1% |
| Jessie Currie | 3/10 | 5415 days | 1% |
| Jonathon Heaney | 7/10 | 5417 days | 1% |
| Sue & Graham Mullin | 9/10 | 5419 days | 1% |
| Elinor Bell | 9/10 | 5419 days | 1% |
| Brandt | 9/10 | 5421 days | 1% |
| penz | 9/10 | 5639 days | 1% |
| Gea Middelbos | 10/10 | 5693 days | 1% |
| David | 8/10 | 5694 days | 1% |
| joycevanb | 9/10 | 5700 days | 1% |
| heather Cardinal | 8/10 | 5716 days | 1% |
| Bjorn Sall | 6/10 | 5742 days | 1% |
| Brian Bishop | 10/10 | 5747 days | 1% |
| Silke Seemann | 8/10 | 5752 days | 1% |
| Matilda Hansson | 9/10 | 5752 days | 1% |
| Mark and Natasha UK | 8/10 | 5763 days | 1% |
| Kay Beaumont | 8/10 | 5763 days | 1% |
| David Milner | 9/10 | 5767 days | 1% |
| Gail Mckinstry | 7/10 | 5767 days | 1% |
| Elisabeth Egerup | 10/10 | 5768 days | 1% |
| Mike Brunt | 10/10 | 5769 days | 1% |
| Wolfgang Engelke | 10/10 | 5770 days | 1% |
| Peter Koeck | 10/10 | 5770 days | 1% |
| Sue Bennett | 9/10 | 5771 days | 1% |
| Will Jemma | 10/10 | 5774 days | 1% |
| Fam Leinden | 8/10 | 5783 days | 1% |
| Mick Thexton | 8/10 | 5784 days | 1% |
| Arne van Schol | 8/10 | 5785 days | 1% |
| Wim Van Gastel | 9/10 | 5787 days | 1% |
| Sebastien Briant | 8/10 | 5788 days | 1% |
| Ines Diana | 10/10 | 5788 days | 1% |
| Pizzanelli | 7/10 | 5788 days | 1% |
| Jakob Jurgen | 8/10 | 5803 days | 1% |
| Beute Hjel | 10/10 | 5805 days | 1% |
| Sabine Locker | 8/10 | 5805 days | 1% |
| deanlaw | 10/10 | 5834 days | 1% |
| menzel | 9/10 | 5834 days | 1% |
| ursinab | 9/10 | 5835 days | 1% |
| friasj | 10/10 | 5835 days | 1% |
| Lynn Maguire | 10/10 | 5837 days | 1% |
| jameswhite | 10/10 | 5843 days | 1% |
| gereldineb | 9/10 | 5845 days | 1% |
| asiacritics | 10/10 | 5851 days | 1% |
| Sandra M | 9/10 | 5853 days | 1% |
| Tim Beuzeval | 9/10 | 5858 days | 1% |
| Christy | 9/10 | 5861 days | 1% |
| Rebecca Jenner | 9/10 | 5862 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5862 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5874 days | 1% |
| Wim Put | 8/10 | 5877 days | 1% |
| Karen Fisher | 9/10 | 5877 days | 1% |
| CarinaB1 | 10/10 | 6079 days | 1% |
| BryonyS | 10/10 | 6083 days | 1% |
| BouterG | 9/10 | 6091 days | 1% |
| Arjan Muis | 8/10 | 6097 days | 1% |
| Mikey | 9/10 | 6100 days | 1% |
| Viktoria Stoffel | 10/10 | 6102 days | 1% |
| Falk | 9/10 | 6111 days | 1% |
| WiebkeS | 10/10 | 6111 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.04% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.