Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 91 days | 49% |
| Travel1 | 9/10 | 336 days | 100% |
| Himanshu Jaswal | 10/10 | 580 days | 87% |
| Mike | 3/10 | 2222 days | 2% |
| Edward Lowe | 4/10 | 2314 days | 3% |
| Patricio Vidal | 10/10 | 2406 days | 4% |
| Jeny Smolders | 10/10 | 2655 days | 4% |
| Elli | 5/10 | 2965 days | 2% |
| Carina Weber | 5/10 | 2967 days | 2% |
| David | 10/10 | 2970 days | 3% |
| Gretha | 9/10 | 2972 days | 3% |
| May | 4/10 | 2995 days | 2% |
| Rik van der Niet | 6/10 | 2997 days | 3% |
| Lea Celerier | 8/10 | 3023 days | 3% |
| Leigh Dodds | 8/10 | 3040 days | 3% |
| Elizabeth Braidotti | 9/10 | 3080 days | 3% |
| Bernd Muller | 9/10 | 3207 days | 2% |
| Jana Ebelina | 9/10 | 3211 days | 2% |
| Celina | 8/10 | 3211 days | 2% |
| Alberto | 8/10 | 3225 days | 2% |
| Camilla Geert | 4/10 | 3238 days | 2% |
| Bas Marinus | 9/10 | 3242 days | 2% |
| Virginia Saez | 7/10 | 3246 days | 2% |
| Philipp | 3/10 | 3247 days | 1% |
| Matthew Palmer | 7/10 | 3248 days | 2% |
| Andre | 8/10 | 3250 days | 2% |
| Sybille | 8/10 | 3250 days | 2% |
| Stefan Hahn | 6/10 | 3255 days | 2% |
| Manibod Vannaphone | 8/10 | 3255 days | 2% |
| Alex Schott | 10/10 | 3258 days | 2% |
| Matias Santos | 5/10 | 3264 days | 2% |
| Ruben Toorwe | 7/10 | 3264 days | 2% |
| Pablo Garcia | 10/10 | 3265 days | 2% |
| Boukje Diijkstra | 9/10 | 3266 days | 2% |
| Aaron Stalley | 3/10 | 3266 days | 1% |
| Clement Delrue | 7/10 | 3270 days | 2% |
| Theo Pargemin | 8/10 | 3270 days | 2% |
| Floren Hoenschler | 7/10 | 3272 days | 2% |
| Johannes Koch | 7/10 | 3272 days | 2% |
| Feline Herbst | 9/10 | 3274 days | 2% |
| Dawn Howard | 7/10 | 3275 days | 2% |
| Verena | 7/10 | 3276 days | 2% |
| Jakub Ira | 7/10 | 3278 days | 2% |
| Michal Putnar | 10/10 | 3278 days | 2% |
| Ales Bronec | 10/10 | 3278 days | 2% |
| Aneta Hambergeroua | 7/10 | 3278 days | 2% |
| Patrick Veber | 4/10 | 3278 days | 2% |
| Megan Lenox | 9/10 | 3280 days | 2% |
| Briony | 5/10 | 3287 days | 2% |
| David Schelensky | 7/10 | 3287 days | 2% |
| Theresa Huelk | 5/10 | 3294 days | 2% |
| Eric Hertort | 10/10 | 3295 days | 2% |
| Christian Meyer | 10/10 | 3295 days | 2% |
| Miriam Hack | 8/10 | 3300 days | 2% |
| Livia and Dave | 7/10 | 3304 days | 2% |
| Rafaella | 8/10 | 3330 days | 2% |
| Sebastian and Susanna | 6/10 | 3344 days | 2% |
| Jessica and Leonie | 7/10 | 3345 days | 2% |
| Fabienne Strobel | 10/10 | 3350 days | 2% |
| Julia Waenninger | 7/10 | 3357 days | 2% |
| Jan B | 6/10 | 3358 days | 2% |
| Dan | 10/10 | 3369 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3378 days | 2% |
| Richard Thompson | 9/10 | 3410 days | 2% |
| Emma Keegan | 7/10 | 3592 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3612 days | 2% |
| Thomas Haslbeck | 7/10 | 3612 days | 1% |
| Stuart Cook | 10/10 | 3613 days | 2% |
| Daniela Wall | 8/10 | 3613 days | 2% |
| Carmen | 10/10 | 3614 days | 2% |
| Jade Cownley | 10/10 | 3637 days | 2% |
| Martha Taatz | 10/10 | 3658 days | 2% |
| Maria Ulitzsch | 10/10 | 3699 days | 1% |
| Antoine Lerin | 7/10 | 3706 days | 1% |
| isabel Zander | 10/10 | 3957 days | 1% |
| Franz Birkefeld | 10/10 | 3968 days | 1% |
| Rainer | 8/10 | 3982 days | 1% |
| Laura | 9/10 | 3983 days | 1% |
| Phil Bromby | 10/10 | 3986 days | 1% |
| Joanna Mulcahy | 10/10 | 3986 days | 1% |
| Hirsch Svenja | 9/10 | 3992 days | 1% |
| Mahr Svenja | 10/10 | 3992 days | 1% |
| Konrad Ullmann | 9/10 | 3995 days | 1% |
| Lukas Lehmeyer | 9/10 | 3995 days | 1% |
| Friederike Kranzin | 10/10 | 3996 days | 1% |
| Sarah | 7/10 | 3997 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 3998 days | 1% |
| Jennifer Garner | 10/10 | 4002 days | 1% |
| Emeline Brocard | 10/10 | 4003 days | 1% |
| Marvin Koever | 9/10 | 4003 days | 1% |
| Luisa Bach | 10/10 | 4005 days | 1% |
| Klaus Petersen | 8/10 | 4007 days | 1% |
| Alex Sheldon | 9/10 | 4014 days | 1% |
| Piotr Jurkowski | 10/10 | 4033 days | 1% |
| Anne Collet | 9/10 | 4041 days | 1% |
| Evian Bolz | 7/10 | 4046 days | 1% |
| Chen Levin | 8/10 | 4046 days | 1% |
| nimrod yaron | 10/10 | 4047 days | 1% |
| Pioter Jurkowski | 10/10 | 4048 days | 1% |
| Alex Artigues | 8/10 | 4051 days | 1% |
| Brian | 6/10 | 4140 days | 0% |
| Mark Hayes | 10/10 | 4170 days | 0% |
| Anton Thisted | 9/10 | 4321 days | 0% |
| Josefine Sjodin | 9/10 | 4321 days | 0% |
| Katie Fleck | 9/10 | 4321 days | 0% |
| FlyingKiwiGirl | 8/10 | 4323 days | 0% |
| Mark Faulk | 8/10 | 4323 days | 0% |
| Iban Dupont | 7/10 | 4337 days | 0% |
| Guillaume Boudrand | 8/10 | 4337 days | 0% |
| Lorraine Doyle | 6/10 | 4340 days | 0% |
| Sean Hurley | 5/10 | 4340 days | 0% |
| LiseMarie Leger | 9/10 | 4344 days | 0% |
| Jeremy Eng | 7/10 | 4354 days | 0% |
| Stephanie Belanger | 10/10 | 4357 days | 0% |
| Brendon Furney | 10/10 | 4358 days | 0% |
| Sebastian | 7/10 | 4358 days | 0% |
| Selina Lott | 8/10 | 4358 days | 0% |
| Annika | 5/10 | 4358 days | 0% |
| Fabian | 8/10 | 4358 days | 0% |
| Jonas Herrmann | 5/10 | 4358 days | 0% |
| Missy and Chaz | 8/10 | 4364 days | 0% |
| Neele & Philipp | 5/10 | 4364 days | 0% |
| Fabian Koitka | 7/10 | 4374 days | 0% |
| Jill Fischer | 10/10 | 4382 days | 1% |
| Christina Rodewald | 9/10 | 4387 days | 1% |
| Andre and Marina | 9/10 | 4387 days | 1% |
| Jo Sutton | 9/10 | 4413 days | 1% |
| Lauret Stulemeyer | 9/10 | 4432 days | 1% |
| Aurelie Morin | 8/10 | 4435 days | 1% |
| Paul Lawrence | 7/10 | 4442 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4443 days | 1% |
| Doan | 10/10 | 4449 days | 1% |
| Milena Heinrich | 10/10 | 4450 days | 1% |
| Faassen | 9/10 | 4452 days | 1% |
| Julie Lamart | 9/10 | 4453 days | 1% |
| Henzen | 8/10 | 4453 days | 1% |
| Eric and Jen Popma | 9/10 | 4454 days | 1% |
| suemax | 10/10 | 4688 days | 1% |
| Jonathan Tuthill | 9/10 | 4704 days | 1% |
| Heiner Reinecke | 10/10 | 4711 days | 1% |
| Jens Moller | 7/10 | 4712 days | 1% |
| Chris Sylvia | 9/10 | 4712 days | 1% |
| Selwindt | 9/10 | 4713 days | 1% |
| Michael Touzer | 8/10 | 4714 days | 1% |
| A Ormsby | 8/10 | 4716 days | 1% |
| Jaroslav Gajdos | 8/10 | 4722 days | 1% |
| Carolin Haas | 7/10 | 4729 days | 1% |
| Thomas | 10/10 | 4730 days | 1% |
| Peter Dellen | 8/10 | 4731 days | 1% |
| Tom Pratt | 9/10 | 4731 days | 1% |
| Elise Violet | 8/10 | 4732 days | 1% |
| Eline Vakentijn | 8/10 | 4733 days | 1% |
| Lepied | 8/10 | 4735 days | 1% |
| Slangen | 8/10 | 4741 days | 1% |
| Samplonius | 9/10 | 4743 days | 1% |
| Guillaume Milcent | 9/10 | 4745 days | 1% |
| Roberto Hallblom | 8/10 | 4746 days | 1% |
| Mike1952 | 7/10 | 4748 days | 1% |
| Sandy & Michaela | 8/10 | 4761 days | 1% |
| CMJ | 8/10 | 4779 days | 1% |
| Nick Selzler | 9/10 | 4793 days | 1% |
| Manuela Zimmerti | 7/10 | 4811 days | 1% |
| Robert Carswell | 7/10 | 4816 days | 1% |
| Steve Neilson | 10/10 | 4817 days | 1% |
| Natascha & Greg | 8/10 | 4822 days | 1% |
| Andy Lever | 10/10 | 4825 days | 1% |
| Waldemar Schuler | 9/10 | 4826 days | 1% |
| Rudy Witt | 9/10 | 4826 days | 1% |
| JadesWorld | 8/10 | 4840 days | 1% |
| Max Grimmeiss | 8/10 | 5024 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5053 days | 1% |
| Julie Norton | 10/10 | 5055 days | 1% |
| Lindsey Clough | 8/10 | 5063 days | 1% |
| Knapen | 4/10 | 5065 days | 1% |
| Andreas Blessing | 10/10 | 5065 days | 1% |
| Franzi & Tobi | 10/10 | 5065 days | 1% |
| Boehmer | 6/10 | 5069 days | 1% |
| Nicola Thackray | 10/10 | 5072 days | 1% |
| Wheeler | 8/10 | 5074 days | 1% |
| Andy Johnson | 9/10 | 5076 days | 1% |
| Kari Tervo | 4/10 | 5077 days | 1% |
| Katy Bourne | 9/10 | 5079 days | 1% |
| Roman & Esther | 10/10 | 5082 days | 1% |
| Lauren McKeone | 4/10 | 5083 days | 1% |
| Alan Munday | 9/10 | 5083 days | 1% |
| S and A Koehue | 10/10 | 5085 days | 1% |
| Mirka Tinterova | 9/10 | 5087 days | 1% |
| Anne | 10/10 | 5087 days | 1% |
| Claudio | 10/10 | 5091 days | 1% |
| H Hensen | 7/10 | 5099 days | 1% |
| Selina Mueller | 10/10 | 5099 days | 1% |
| Birgette Weiner | 7/10 | 5099 days | 1% |
| Valerie | 10/10 | 5099 days | 1% |
| Tayler Gray | 9/10 | 5100 days | 1% |
| Mike | 9/10 | 5101 days | 1% |
| Luise Jaeger | 5/10 | 5103 days | 1% |
| David | 9/10 | 5103 days | 1% |
| Jessie Currie | 3/10 | 5104 days | 1% |
| Jonathon Heaney | 7/10 | 5106 days | 1% |
| Sue & Graham Mullin | 9/10 | 5108 days | 1% |
| Elinor Bell | 9/10 | 5108 days | 1% |
| Brandt | 9/10 | 5110 days | 1% |
| penz | 9/10 | 5328 days | 1% |
| Gea Middelbos | 10/10 | 5382 days | 1% |
| David | 8/10 | 5383 days | 1% |
| joycevanb | 9/10 | 5389 days | 1% |
| heather Cardinal | 8/10 | 5405 days | 1% |
| Bjorn Sall | 6/10 | 5431 days | 1% |
| Brian Bishop | 10/10 | 5436 days | 1% |
| Silke Seemann | 8/10 | 5441 days | 1% |
| Matilda Hansson | 9/10 | 5441 days | 1% |
| Mark and Natasha UK | 8/10 | 5452 days | 1% |
| Kay Beaumont | 8/10 | 5452 days | 1% |
| David Milner | 9/10 | 5456 days | 1% |
| Gail Mckinstry | 7/10 | 5456 days | 1% |
| Elisabeth Egerup | 10/10 | 5457 days | 1% |
| Mike Brunt | 10/10 | 5458 days | 1% |
| Wolfgang Engelke | 10/10 | 5459 days | 1% |
| Peter Koeck | 10/10 | 5459 days | 1% |
| Sue Bennett | 9/10 | 5460 days | 1% |
| Will Jemma | 10/10 | 5463 days | 1% |
| Fam Leinden | 8/10 | 5472 days | 1% |
| Mick Thexton | 8/10 | 5473 days | 1% |
| Arne van Schol | 8/10 | 5474 days | 1% |
| Wim Van Gastel | 9/10 | 5476 days | 1% |
| Sebastien Briant | 8/10 | 5477 days | 1% |
| Ines Diana | 10/10 | 5477 days | 1% |
| Pizzanelli | 7/10 | 5477 days | 1% |
| Jakob Jurgen | 8/10 | 5492 days | 1% |
| Beute Hjel | 10/10 | 5494 days | 1% |
| Sabine Locker | 8/10 | 5494 days | 1% |
| deanlaw | 10/10 | 5523 days | 1% |
| menzel | 9/10 | 5523 days | 1% |
| ursinab | 9/10 | 5524 days | 1% |
| friasj | 10/10 | 5524 days | 1% |
| Lynn Maguire | 10/10 | 5526 days | 1% |
| jameswhite | 10/10 | 5532 days | 1% |
| gereldineb | 9/10 | 5534 days | 1% |
| asiacritics | 10/10 | 5540 days | 1% |
| Sandra M | 9/10 | 5542 days | 1% |
| Tim Beuzeval | 9/10 | 5547 days | 1% |
| Christy | 9/10 | 5550 days | 1% |
| Rebecca Jenner | 9/10 | 5551 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5551 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5563 days | 1% |
| Wim Put | 8/10 | 5566 days | 1% |
| Karen Fisher | 9/10 | 5566 days | 1% |
| CarinaB1 | 10/10 | 5768 days | 1% |
| BryonyS | 10/10 | 5772 days | 1% |
| BouterG | 9/10 | 5780 days | 1% |
| Arjan Muis | 8/10 | 5786 days | 1% |
| Mikey | 9/10 | 5789 days | 1% |
| Viktoria Stoffel | 10/10 | 5791 days | 1% |
| Falk | 9/10 | 5800 days | 1% |
| WiebkeS | 10/10 | 5800 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.