Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
81.11%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 20 days | 48% |
| Travel1 | 9/10 | 265 days | 100% |
| Himanshu Jaswal | 10/10 | 509 days | 90% |
| Mike | 3/10 | 2151 days | 2% |
| Edward Lowe | 4/10 | 2243 days | 3% |
| Patricio Vidal | 10/10 | 2335 days | 4% |
| Jeny Smolders | 10/10 | 2584 days | 4% |
| Elli | 5/10 | 2894 days | 2% |
| Carina Weber | 5/10 | 2896 days | 2% |
| David | 10/10 | 2899 days | 3% |
| Gretha | 9/10 | 2901 days | 3% |
| May | 4/10 | 2924 days | 2% |
| Rik van der Niet | 6/10 | 2926 days | 3% |
| Lea Celerier | 8/10 | 2952 days | 3% |
| Leigh Dodds | 8/10 | 2969 days | 3% |
| Elizabeth Braidotti | 9/10 | 3009 days | 3% |
| Bernd Muller | 9/10 | 3136 days | 3% |
| Jana Ebelina | 9/10 | 3140 days | 3% |
| Celina | 8/10 | 3140 days | 3% |
| Alberto | 8/10 | 3154 days | 2% |
| Camilla Geert | 4/10 | 3167 days | 2% |
| Bas Marinus | 9/10 | 3171 days | 2% |
| Virginia Saez | 7/10 | 3175 days | 2% |
| Philipp | 3/10 | 3176 days | 1% |
| Matthew Palmer | 7/10 | 3177 days | 2% |
| Andre | 8/10 | 3179 days | 2% |
| Sybille | 8/10 | 3179 days | 2% |
| Stefan Hahn | 6/10 | 3184 days | 2% |
| Manibod Vannaphone | 8/10 | 3184 days | 2% |
| Alex Schott | 10/10 | 3187 days | 2% |
| Matias Santos | 5/10 | 3193 days | 2% |
| Ruben Toorwe | 7/10 | 3193 days | 2% |
| Pablo Garcia | 10/10 | 3194 days | 2% |
| Boukje Diijkstra | 9/10 | 3195 days | 2% |
| Aaron Stalley | 3/10 | 3195 days | 1% |
| Clement Delrue | 7/10 | 3199 days | 2% |
| Theo Pargemin | 8/10 | 3199 days | 2% |
| Floren Hoenschler | 7/10 | 3201 days | 2% |
| Johannes Koch | 7/10 | 3201 days | 2% |
| Feline Herbst | 9/10 | 3203 days | 2% |
| Dawn Howard | 7/10 | 3204 days | 2% |
| Verena | 7/10 | 3205 days | 2% |
| Jakub Ira | 7/10 | 3207 days | 2% |
| Michal Putnar | 10/10 | 3207 days | 2% |
| Ales Bronec | 10/10 | 3207 days | 2% |
| Aneta Hambergeroua | 7/10 | 3207 days | 2% |
| Patrick Veber | 4/10 | 3207 days | 2% |
| Megan Lenox | 9/10 | 3209 days | 2% |
| Briony | 5/10 | 3216 days | 2% |
| David Schelensky | 7/10 | 3216 days | 2% |
| Theresa Huelk | 5/10 | 3223 days | 2% |
| Eric Hertort | 10/10 | 3224 days | 2% |
| Christian Meyer | 10/10 | 3224 days | 2% |
| Miriam Hack | 8/10 | 3229 days | 2% |
| Livia and Dave | 7/10 | 3233 days | 2% |
| Rafaella | 8/10 | 3259 days | 2% |
| Sebastian and Susanna | 6/10 | 3273 days | 2% |
| Jessica and Leonie | 7/10 | 3274 days | 2% |
| Fabienne Strobel | 10/10 | 3279 days | 2% |
| Julia Waenninger | 7/10 | 3286 days | 2% |
| Jan B | 6/10 | 3287 days | 2% |
| Dan | 10/10 | 3298 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3307 days | 2% |
| Richard Thompson | 9/10 | 3339 days | 2% |
| Emma Keegan | 7/10 | 3522 days | 2% |
| Elisabeth Ringswandl | 8/10 | 3541 days | 2% |
| Thomas Haslbeck | 7/10 | 3541 days | 2% |
| Stuart Cook | 10/10 | 3542 days | 2% |
| Daniela Wall | 8/10 | 3542 days | 2% |
| Carmen | 10/10 | 3543 days | 2% |
| Jade Cownley | 10/10 | 3566 days | 2% |
| Martha Taatz | 10/10 | 3587 days | 2% |
| Maria Ulitzsch | 10/10 | 3628 days | 2% |
| Antoine Lerin | 7/10 | 3635 days | 1% |
| isabel Zander | 10/10 | 3886 days | 1% |
| Franz Birkefeld | 10/10 | 3897 days | 1% |
| Rainer | 8/10 | 3911 days | 1% |
| Laura | 9/10 | 3912 days | 1% |
| Phil Bromby | 10/10 | 3915 days | 1% |
| Joanna Mulcahy | 10/10 | 3915 days | 1% |
| Hirsch Svenja | 9/10 | 3921 days | 1% |
| Mahr Svenja | 10/10 | 3921 days | 1% |
| Konrad Ullmann | 9/10 | 3924 days | 1% |
| Lukas Lehmeyer | 9/10 | 3924 days | 1% |
| Friederike Kranzin | 10/10 | 3925 days | 1% |
| Sarah | 7/10 | 3926 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 3927 days | 1% |
| Jennifer Garner | 10/10 | 3931 days | 1% |
| Emeline Brocard | 10/10 | 3932 days | 1% |
| Marvin Koever | 9/10 | 3932 days | 1% |
| Luisa Bach | 10/10 | 3934 days | 1% |
| Klaus Petersen | 8/10 | 3936 days | 1% |
| Alex Sheldon | 9/10 | 3943 days | 1% |
| Piotr Jurkowski | 10/10 | 3962 days | 1% |
| Anne Collet | 9/10 | 3970 days | 1% |
| Evian Bolz | 7/10 | 3975 days | 1% |
| Chen Levin | 8/10 | 3975 days | 1% |
| nimrod yaron | 10/10 | 3976 days | 1% |
| Pioter Jurkowski | 10/10 | 3977 days | 1% |
| Alex Artigues | 8/10 | 3980 days | 1% |
| Brian | 6/10 | 4069 days | 1% |
| Mark Hayes | 10/10 | 4099 days | 1% |
| Anton Thisted | 9/10 | 4250 days | 0% |
| Josefine Sjodin | 9/10 | 4250 days | 0% |
| Katie Fleck | 9/10 | 4250 days | 0% |
| FlyingKiwiGirl | 8/10 | 4252 days | 0% |
| Mark Faulk | 8/10 | 4252 days | 0% |
| Iban Dupont | 7/10 | 4266 days | 0% |
| Guillaume Boudrand | 8/10 | 4266 days | 0% |
| Lorraine Doyle | 6/10 | 4269 days | 0% |
| Sean Hurley | 5/10 | 4269 days | 0% |
| LiseMarie Leger | 9/10 | 4273 days | 0% |
| Jeremy Eng | 7/10 | 4283 days | 0% |
| Stephanie Belanger | 10/10 | 4286 days | 0% |
| Brendon Furney | 10/10 | 4287 days | 0% |
| Sebastian | 7/10 | 4287 days | 0% |
| Selina Lott | 8/10 | 4287 days | 0% |
| Annika | 5/10 | 4287 days | 0% |
| Fabian | 8/10 | 4287 days | 0% |
| Jonas Herrmann | 5/10 | 4287 days | 0% |
| Missy and Chaz | 8/10 | 4293 days | 0% |
| Neele & Philipp | 5/10 | 4293 days | 0% |
| Fabian Koitka | 7/10 | 4303 days | 0% |
| Jill Fischer | 10/10 | 4311 days | 0% |
| Christina Rodewald | 9/10 | 4316 days | 0% |
| Andre and Marina | 9/10 | 4316 days | 0% |
| Jo Sutton | 9/10 | 4342 days | 0% |
| Lauret Stulemeyer | 9/10 | 4361 days | 0% |
| Aurelie Morin | 8/10 | 4364 days | 0% |
| Paul Lawrence | 7/10 | 4371 days | 0% |
| Andreas and Christine and Nora Busch | 10/10 | 4372 days | 0% |
| Doan | 10/10 | 4378 days | 0% |
| Milena Heinrich | 10/10 | 4379 days | 0% |
| Faassen | 9/10 | 4381 days | 1% |
| Julie Lamart | 9/10 | 4382 days | 1% |
| Henzen | 8/10 | 4382 days | 1% |
| Eric and Jen Popma | 9/10 | 4383 days | 1% |
| suemax | 10/10 | 4617 days | 1% |
| Jonathan Tuthill | 9/10 | 4633 days | 1% |
| Heiner Reinecke | 10/10 | 4640 days | 1% |
| Jens Moller | 7/10 | 4641 days | 1% |
| Chris Sylvia | 9/10 | 4641 days | 1% |
| Selwindt | 9/10 | 4642 days | 1% |
| Michael Touzer | 8/10 | 4643 days | 1% |
| A Ormsby | 8/10 | 4645 days | 1% |
| Jaroslav Gajdos | 8/10 | 4651 days | 1% |
| Carolin Haas | 7/10 | 4658 days | 1% |
| Thomas | 10/10 | 4659 days | 1% |
| Peter Dellen | 8/10 | 4660 days | 1% |
| Tom Pratt | 9/10 | 4660 days | 1% |
| Elise Violet | 8/10 | 4661 days | 1% |
| Eline Vakentijn | 8/10 | 4662 days | 1% |
| Lepied | 8/10 | 4664 days | 1% |
| Slangen | 8/10 | 4670 days | 1% |
| Samplonius | 9/10 | 4672 days | 1% |
| Guillaume Milcent | 9/10 | 4674 days | 1% |
| Roberto Hallblom | 8/10 | 4675 days | 1% |
| Mike1952 | 7/10 | 4677 days | 1% |
| Sandy & Michaela | 8/10 | 4690 days | 1% |
| CMJ | 8/10 | 4708 days | 1% |
| Nick Selzler | 9/10 | 4722 days | 1% |
| Manuela Zimmerti | 7/10 | 4740 days | 1% |
| Robert Carswell | 7/10 | 4745 days | 1% |
| Steve Neilson | 10/10 | 4746 days | 1% |
| Natascha & Greg | 8/10 | 4751 days | 1% |
| Andy Lever | 10/10 | 4754 days | 1% |
| Waldemar Schuler | 9/10 | 4755 days | 1% |
| Rudy Witt | 9/10 | 4755 days | 1% |
| JadesWorld | 8/10 | 4769 days | 1% |
| Max Grimmeiss | 8/10 | 4953 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 4982 days | 1% |
| Julie Norton | 10/10 | 4984 days | 1% |
| Lindsey Clough | 8/10 | 4992 days | 1% |
| Knapen | 4/10 | 4994 days | 1% |
| Andreas Blessing | 10/10 | 4994 days | 1% |
| Franzi & Tobi | 10/10 | 4994 days | 1% |
| Boehmer | 6/10 | 4998 days | 1% |
| Nicola Thackray | 10/10 | 5001 days | 1% |
| Wheeler | 8/10 | 5003 days | 1% |
| Andy Johnson | 9/10 | 5005 days | 1% |
| Kari Tervo | 4/10 | 5006 days | 1% |
| Katy Bourne | 9/10 | 5008 days | 1% |
| Roman & Esther | 10/10 | 5011 days | 1% |
| Lauren McKeone | 4/10 | 5012 days | 1% |
| Alan Munday | 9/10 | 5012 days | 1% |
| S and A Koehue | 10/10 | 5014 days | 1% |
| Mirka Tinterova | 9/10 | 5016 days | 1% |
| Anne | 10/10 | 5016 days | 1% |
| Claudio | 10/10 | 5020 days | 1% |
| H Hensen | 7/10 | 5028 days | 1% |
| Selina Mueller | 10/10 | 5028 days | 1% |
| Birgette Weiner | 7/10 | 5028 days | 1% |
| Valerie | 10/10 | 5028 days | 1% |
| Tayler Gray | 9/10 | 5029 days | 1% |
| Mike | 9/10 | 5030 days | 1% |
| Luise Jaeger | 5/10 | 5032 days | 1% |
| David | 9/10 | 5032 days | 1% |
| Jessie Currie | 3/10 | 5033 days | 1% |
| Jonathon Heaney | 7/10 | 5035 days | 1% |
| Sue & Graham Mullin | 9/10 | 5037 days | 1% |
| Elinor Bell | 9/10 | 5037 days | 1% |
| Brandt | 9/10 | 5039 days | 1% |
| penz | 9/10 | 5257 days | 1% |
| Gea Middelbos | 10/10 | 5311 days | 1% |
| David | 8/10 | 5312 days | 1% |
| joycevanb | 9/10 | 5318 days | 1% |
| heather Cardinal | 8/10 | 5334 days | 1% |
| Bjorn Sall | 6/10 | 5360 days | 1% |
| Brian Bishop | 10/10 | 5365 days | 1% |
| Silke Seemann | 8/10 | 5370 days | 1% |
| Matilda Hansson | 9/10 | 5370 days | 1% |
| Mark and Natasha UK | 8/10 | 5381 days | 1% |
| Kay Beaumont | 8/10 | 5381 days | 1% |
| David Milner | 9/10 | 5385 days | 1% |
| Gail Mckinstry | 7/10 | 5385 days | 1% |
| Elisabeth Egerup | 10/10 | 5386 days | 1% |
| Mike Brunt | 10/10 | 5387 days | 1% |
| Wolfgang Engelke | 10/10 | 5388 days | 1% |
| Peter Koeck | 10/10 | 5388 days | 1% |
| Sue Bennett | 9/10 | 5389 days | 1% |
| Will Jemma | 10/10 | 5392 days | 1% |
| Fam Leinden | 8/10 | 5401 days | 1% |
| Mick Thexton | 8/10 | 5402 days | 1% |
| Arne van Schol | 8/10 | 5403 days | 1% |
| Wim Van Gastel | 9/10 | 5405 days | 1% |
| Sebastien Briant | 8/10 | 5406 days | 1% |
| Ines Diana | 10/10 | 5406 days | 1% |
| Pizzanelli | 7/10 | 5406 days | 1% |
| Jakob Jurgen | 8/10 | 5421 days | 1% |
| Beute Hjel | 10/10 | 5423 days | 1% |
| Sabine Locker | 8/10 | 5423 days | 1% |
| deanlaw | 10/10 | 5452 days | 1% |
| menzel | 9/10 | 5452 days | 1% |
| ursinab | 9/10 | 5453 days | 1% |
| friasj | 10/10 | 5453 days | 1% |
| Lynn Maguire | 10/10 | 5455 days | 1% |
| jameswhite | 10/10 | 5461 days | 1% |
| gereldineb | 9/10 | 5463 days | 1% |
| asiacritics | 10/10 | 5469 days | 1% |
| Sandra M | 9/10 | 5471 days | 1% |
| Tim Beuzeval | 9/10 | 5476 days | 1% |
| Christy | 9/10 | 5479 days | 1% |
| Rebecca Jenner | 9/10 | 5480 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5480 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5492 days | 1% |
| Wim Put | 8/10 | 5495 days | 1% |
| Karen Fisher | 9/10 | 5495 days | 1% |
| CarinaB1 | 10/10 | 5697 days | 1% |
| BryonyS | 10/10 | 5701 days | 1% |
| BouterG | 9/10 | 5709 days | 1% |
| Arjan Muis | 8/10 | 5715 days | 1% |
| Mikey | 9/10 | 5718 days | 1% |
| Viktoria Stoffel | 10/10 | 5720 days | 1% |
| Falk | 9/10 | 5729 days | 1% |
| WiebkeS | 10/10 | 5729 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.70% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.