Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 255 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 131 days | 50% |
| Travel1 | 9/10 | 376 days | 100% |
| Himanshu Jaswal | 10/10 | 620 days | 86% |
| Mike | 3/10 | 2262 days | 2% |
| Edward Lowe | 4/10 | 2354 days | 3% |
| Patricio Vidal | 10/10 | 2446 days | 4% |
| Jeny Smolders | 10/10 | 2695 days | 4% |
| Elli | 5/10 | 3005 days | 2% |
| Carina Weber | 5/10 | 3007 days | 2% |
| David | 10/10 | 3010 days | 3% |
| Gretha | 9/10 | 3012 days | 3% |
| May | 4/10 | 3035 days | 2% |
| Rik van der Niet | 6/10 | 3037 days | 2% |
| Lea Celerier | 8/10 | 3063 days | 3% |
| Leigh Dodds | 8/10 | 3080 days | 3% |
| Elizabeth Braidotti | 9/10 | 3120 days | 3% |
| Bernd Muller | 9/10 | 3247 days | 2% |
| Jana Ebelina | 9/10 | 3251 days | 2% |
| Celina | 8/10 | 3251 days | 2% |
| Alberto | 8/10 | 3265 days | 2% |
| Camilla Geert | 4/10 | 3278 days | 2% |
| Bas Marinus | 9/10 | 3282 days | 2% |
| Virginia Saez | 7/10 | 3286 days | 2% |
| Philipp | 3/10 | 3287 days | 1% |
| Matthew Palmer | 7/10 | 3288 days | 2% |
| Andre | 8/10 | 3290 days | 2% |
| Sybille | 8/10 | 3290 days | 2% |
| Stefan Hahn | 6/10 | 3295 days | 2% |
| Manibod Vannaphone | 8/10 | 3295 days | 2% |
| Alex Schott | 10/10 | 3298 days | 2% |
| Matias Santos | 5/10 | 3304 days | 2% |
| Ruben Toorwe | 7/10 | 3304 days | 2% |
| Pablo Garcia | 10/10 | 3305 days | 2% |
| Boukje Diijkstra | 9/10 | 3306 days | 2% |
| Aaron Stalley | 3/10 | 3306 days | 1% |
| Clement Delrue | 7/10 | 3310 days | 2% |
| Theo Pargemin | 8/10 | 3310 days | 2% |
| Floren Hoenschler | 7/10 | 3312 days | 2% |
| Johannes Koch | 7/10 | 3312 days | 2% |
| Feline Herbst | 9/10 | 3314 days | 2% |
| Dawn Howard | 7/10 | 3315 days | 2% |
| Verena | 7/10 | 3316 days | 2% |
| Jakub Ira | 7/10 | 3318 days | 2% |
| Michal Putnar | 10/10 | 3318 days | 2% |
| Ales Bronec | 10/10 | 3318 days | 2% |
| Aneta Hambergeroua | 7/10 | 3318 days | 2% |
| Patrick Veber | 4/10 | 3318 days | 1% |
| Megan Lenox | 9/10 | 3320 days | 2% |
| Briony | 5/10 | 3327 days | 2% |
| David Schelensky | 7/10 | 3327 days | 2% |
| Theresa Huelk | 5/10 | 3334 days | 2% |
| Eric Hertort | 10/10 | 3335 days | 2% |
| Christian Meyer | 10/10 | 3335 days | 2% |
| Miriam Hack | 8/10 | 3340 days | 2% |
| Livia and Dave | 7/10 | 3344 days | 2% |
| Rafaella | 8/10 | 3370 days | 2% |
| Sebastian and Susanna | 6/10 | 3384 days | 2% |
| Jessica and Leonie | 7/10 | 3385 days | 2% |
| Fabienne Strobel | 10/10 | 3390 days | 2% |
| Julia Waenninger | 7/10 | 3397 days | 2% |
| Jan B | 6/10 | 3398 days | 2% |
| Dan | 10/10 | 3409 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3418 days | 2% |
| Richard Thompson | 9/10 | 3450 days | 2% |
| Emma Keegan | 7/10 | 3633 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3652 days | 2% |
| Thomas Haslbeck | 7/10 | 3652 days | 1% |
| Stuart Cook | 10/10 | 3653 days | 2% |
| Daniela Wall | 8/10 | 3653 days | 2% |
| Carmen | 10/10 | 3654 days | 2% |
| Jade Cownley | 10/10 | 3677 days | 2% |
| Martha Taatz | 10/10 | 3698 days | 1% |
| Maria Ulitzsch | 10/10 | 3739 days | 1% |
| Antoine Lerin | 7/10 | 3746 days | 1% |
| isabel Zander | 10/10 | 3997 days | 1% |
| Franz Birkefeld | 10/10 | 4008 days | 1% |
| Rainer | 8/10 | 4022 days | 1% |
| Laura | 9/10 | 4023 days | 1% |
| Phil Bromby | 10/10 | 4026 days | 1% |
| Joanna Mulcahy | 10/10 | 4026 days | 1% |
| Hirsch Svenja | 9/10 | 4032 days | 1% |
| Mahr Svenja | 10/10 | 4032 days | 1% |
| Konrad Ullmann | 9/10 | 4035 days | 1% |
| Lukas Lehmeyer | 9/10 | 4035 days | 1% |
| Friederike Kranzin | 10/10 | 4036 days | 1% |
| Sarah | 7/10 | 4037 days | 1% |
| Daniel Garcia Dezgado | 10/10 | 4038 days | 1% |
| Jennifer Garner | 10/10 | 4042 days | 1% |
| Emeline Brocard | 10/10 | 4043 days | 1% |
| Marvin Koever | 9/10 | 4043 days | 1% |
| Luisa Bach | 10/10 | 4045 days | 1% |
| Klaus Petersen | 8/10 | 4047 days | 1% |
| Alex Sheldon | 9/10 | 4054 days | 1% |
| Piotr Jurkowski | 10/10 | 4073 days | 1% |
| Anne Collet | 9/10 | 4081 days | 1% |
| Evian Bolz | 7/10 | 4086 days | 1% |
| Chen Levin | 8/10 | 4086 days | 1% |
| nimrod yaron | 10/10 | 4087 days | 1% |
| Pioter Jurkowski | 10/10 | 4088 days | 1% |
| Alex Artigues | 8/10 | 4091 days | 1% |
| Brian | 6/10 | 4180 days | 0% |
| Mark Hayes | 10/10 | 4210 days | 0% |
| Anton Thisted | 9/10 | 4361 days | 0% |
| Josefine Sjodin | 9/10 | 4361 days | 0% |
| Katie Fleck | 9/10 | 4361 days | 0% |
| FlyingKiwiGirl | 8/10 | 4363 days | 0% |
| Mark Faulk | 8/10 | 4363 days | 0% |
| Iban Dupont | 7/10 | 4377 days | 0% |
| Guillaume Boudrand | 8/10 | 4377 days | 0% |
| Lorraine Doyle | 6/10 | 4380 days | 1% |
| Sean Hurley | 5/10 | 4380 days | 1% |
| LiseMarie Leger | 9/10 | 4384 days | 1% |
| Jeremy Eng | 7/10 | 4394 days | 1% |
| Stephanie Belanger | 10/10 | 4397 days | 1% |
| Brendon Furney | 10/10 | 4398 days | 1% |
| Sebastian | 7/10 | 4398 days | 1% |
| Selina Lott | 8/10 | 4398 days | 1% |
| Annika | 5/10 | 4398 days | 1% |
| Fabian | 8/10 | 4398 days | 1% |
| Jonas Herrmann | 5/10 | 4398 days | 1% |
| Missy and Chaz | 8/10 | 4404 days | 1% |
| Neele & Philipp | 5/10 | 4404 days | 1% |
| Fabian Koitka | 7/10 | 4414 days | 1% |
| Jill Fischer | 10/10 | 4422 days | 1% |
| Christina Rodewald | 9/10 | 4427 days | 1% |
| Andre and Marina | 9/10 | 4427 days | 1% |
| Jo Sutton | 9/10 | 4453 days | 1% |
| Lauret Stulemeyer | 9/10 | 4472 days | 1% |
| Aurelie Morin | 8/10 | 4475 days | 1% |
| Paul Lawrence | 7/10 | 4482 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4483 days | 1% |
| Doan | 10/10 | 4489 days | 1% |
| Milena Heinrich | 10/10 | 4490 days | 1% |
| Faassen | 9/10 | 4492 days | 1% |
| Julie Lamart | 9/10 | 4493 days | 1% |
| Henzen | 8/10 | 4493 days | 1% |
| Eric and Jen Popma | 9/10 | 4494 days | 1% |
| suemax | 10/10 | 4728 days | 1% |
| Jonathan Tuthill | 9/10 | 4744 days | 1% |
| Heiner Reinecke | 10/10 | 4751 days | 1% |
| Jens Moller | 7/10 | 4752 days | 1% |
| Chris Sylvia | 9/10 | 4752 days | 1% |
| Selwindt | 9/10 | 4753 days | 1% |
| Michael Touzer | 8/10 | 4754 days | 1% |
| A Ormsby | 8/10 | 4756 days | 1% |
| Jaroslav Gajdos | 8/10 | 4762 days | 1% |
| Carolin Haas | 7/10 | 4769 days | 1% |
| Thomas | 10/10 | 4770 days | 1% |
| Peter Dellen | 8/10 | 4771 days | 1% |
| Tom Pratt | 9/10 | 4771 days | 1% |
| Elise Violet | 8/10 | 4772 days | 1% |
| Eline Vakentijn | 8/10 | 4773 days | 1% |
| Lepied | 8/10 | 4775 days | 1% |
| Slangen | 8/10 | 4781 days | 1% |
| Samplonius | 9/10 | 4783 days | 1% |
| Guillaume Milcent | 9/10 | 4785 days | 1% |
| Roberto Hallblom | 8/10 | 4786 days | 1% |
| Mike1952 | 7/10 | 4788 days | 1% |
| Sandy & Michaela | 8/10 | 4801 days | 1% |
| CMJ | 8/10 | 4819 days | 1% |
| Nick Selzler | 9/10 | 4833 days | 1% |
| Manuela Zimmerti | 7/10 | 4851 days | 1% |
| Robert Carswell | 7/10 | 4856 days | 1% |
| Steve Neilson | 10/10 | 4857 days | 1% |
| Natascha & Greg | 8/10 | 4862 days | 1% |
| Andy Lever | 10/10 | 4865 days | 1% |
| Waldemar Schuler | 9/10 | 4866 days | 1% |
| Rudy Witt | 9/10 | 4866 days | 1% |
| JadesWorld | 8/10 | 4880 days | 1% |
| Max Grimmeiss | 8/10 | 5064 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5093 days | 1% |
| Julie Norton | 10/10 | 5095 days | 1% |
| Lindsey Clough | 8/10 | 5103 days | 1% |
| Knapen | 4/10 | 5105 days | 1% |
| Andreas Blessing | 10/10 | 5105 days | 1% |
| Franzi & Tobi | 10/10 | 5105 days | 1% |
| Boehmer | 6/10 | 5109 days | 1% |
| Nicola Thackray | 10/10 | 5112 days | 1% |
| Wheeler | 8/10 | 5114 days | 1% |
| Andy Johnson | 9/10 | 5116 days | 1% |
| Kari Tervo | 4/10 | 5117 days | 1% |
| Katy Bourne | 9/10 | 5119 days | 1% |
| Roman & Esther | 10/10 | 5122 days | 1% |
| Lauren McKeone | 4/10 | 5123 days | 1% |
| Alan Munday | 9/10 | 5123 days | 1% |
| S and A Koehue | 10/10 | 5125 days | 1% |
| Mirka Tinterova | 9/10 | 5127 days | 1% |
| Anne | 10/10 | 5127 days | 1% |
| Claudio | 10/10 | 5131 days | 1% |
| H Hensen | 7/10 | 5139 days | 1% |
| Selina Mueller | 10/10 | 5139 days | 1% |
| Birgette Weiner | 7/10 | 5139 days | 1% |
| Valerie | 10/10 | 5139 days | 1% |
| Tayler Gray | 9/10 | 5140 days | 1% |
| Mike | 9/10 | 5141 days | 1% |
| Luise Jaeger | 5/10 | 5143 days | 1% |
| David | 9/10 | 5143 days | 1% |
| Jessie Currie | 3/10 | 5144 days | 1% |
| Jonathon Heaney | 7/10 | 5146 days | 1% |
| Sue & Graham Mullin | 9/10 | 5148 days | 1% |
| Elinor Bell | 9/10 | 5148 days | 1% |
| Brandt | 9/10 | 5150 days | 1% |
| penz | 9/10 | 5368 days | 1% |
| Gea Middelbos | 10/10 | 5422 days | 1% |
| David | 8/10 | 5423 days | 1% |
| joycevanb | 9/10 | 5429 days | 1% |
| heather Cardinal | 8/10 | 5445 days | 1% |
| Bjorn Sall | 6/10 | 5471 days | 1% |
| Brian Bishop | 10/10 | 5476 days | 1% |
| Silke Seemann | 8/10 | 5481 days | 1% |
| Matilda Hansson | 9/10 | 5481 days | 1% |
| Mark and Natasha UK | 8/10 | 5492 days | 1% |
| Kay Beaumont | 8/10 | 5492 days | 1% |
| David Milner | 9/10 | 5496 days | 1% |
| Gail Mckinstry | 7/10 | 5496 days | 1% |
| Elisabeth Egerup | 10/10 | 5497 days | 1% |
| Mike Brunt | 10/10 | 5498 days | 1% |
| Wolfgang Engelke | 10/10 | 5499 days | 1% |
| Peter Koeck | 10/10 | 5499 days | 1% |
| Sue Bennett | 9/10 | 5500 days | 1% |
| Will Jemma | 10/10 | 5503 days | 1% |
| Fam Leinden | 8/10 | 5512 days | 1% |
| Mick Thexton | 8/10 | 5513 days | 1% |
| Arne van Schol | 8/10 | 5514 days | 1% |
| Wim Van Gastel | 9/10 | 5516 days | 1% |
| Sebastien Briant | 8/10 | 5517 days | 1% |
| Ines Diana | 10/10 | 5517 days | 1% |
| Pizzanelli | 7/10 | 5517 days | 1% |
| Jakob Jurgen | 8/10 | 5532 days | 1% |
| Beute Hjel | 10/10 | 5534 days | 1% |
| Sabine Locker | 8/10 | 5534 days | 1% |
| deanlaw | 10/10 | 5563 days | 1% |
| menzel | 9/10 | 5563 days | 1% |
| ursinab | 9/10 | 5564 days | 1% |
| friasj | 10/10 | 5564 days | 1% |
| Lynn Maguire | 10/10 | 5566 days | 1% |
| jameswhite | 10/10 | 5572 days | 1% |
| gereldineb | 9/10 | 5574 days | 1% |
| asiacritics | 10/10 | 5580 days | 1% |
| Sandra M | 9/10 | 5582 days | 1% |
| Tim Beuzeval | 9/10 | 5587 days | 1% |
| Christy | 9/10 | 5590 days | 1% |
| Rebecca Jenner | 9/10 | 5591 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5591 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5603 days | 1% |
| Wim Put | 8/10 | 5606 days | 1% |
| Karen Fisher | 9/10 | 5606 days | 1% |
| CarinaB1 | 10/10 | 5808 days | 1% |
| BryonyS | 10/10 | 5812 days | 1% |
| BouterG | 9/10 | 5820 days | 1% |
| Arjan Muis | 8/10 | 5826 days | 1% |
| Mikey | 9/10 | 5829 days | 1% |
| Viktoria Stoffel | 10/10 | 5831 days | 1% |
| Falk | 9/10 | 5840 days | 1% |
| WiebkeS | 10/10 | 5840 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.78% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.