G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
80.68%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 180 days | 50% |
| Travel1 | 9/10 | 425 days | 100% |
| Himanshu Jaswal | 10/10 | 669 days | 84% |
| Mike | 3/10 | 2311 days | 2% |
| Edward Lowe | 4/10 | 2403 days | 3% |
| Patricio Vidal | 10/10 | 2495 days | 4% |
| Jeny Smolders | 10/10 | 2744 days | 3% |
| Elli | 5/10 | 3054 days | 2% |
| Carina Weber | 5/10 | 3056 days | 2% |
| David | 10/10 | 3059 days | 3% |
| Gretha | 9/10 | 3061 days | 3% |
| May | 4/10 | 3084 days | 2% |
| Rik van der Niet | 6/10 | 3086 days | 2% |
| Lea Celerier | 8/10 | 3112 days | 2% |
| Leigh Dodds | 8/10 | 3129 days | 2% |
| Elizabeth Braidotti | 9/10 | 3169 days | 2% |
| Bernd Muller | 9/10 | 3296 days | 2% |
| Jana Ebelina | 9/10 | 3300 days | 2% |
| Celina | 8/10 | 3300 days | 2% |
| Alberto | 8/10 | 3314 days | 2% |
| Camilla Geert | 4/10 | 3327 days | 1% |
| Bas Marinus | 9/10 | 3331 days | 2% |
| Virginia Saez | 7/10 | 3335 days | 2% |
| Philipp | 3/10 | 3336 days | 1% |
| Matthew Palmer | 7/10 | 3337 days | 2% |
| Andre | 8/10 | 3339 days | 2% |
| Sybille | 8/10 | 3339 days | 2% |
| Stefan Hahn | 6/10 | 3344 days | 2% |
| Manibod Vannaphone | 8/10 | 3344 days | 2% |
| Alex Schott | 10/10 | 3347 days | 2% |
| Matias Santos | 5/10 | 3353 days | 1% |
| Ruben Toorwe | 7/10 | 3353 days | 2% |
| Pablo Garcia | 10/10 | 3354 days | 2% |
| Boukje Diijkstra | 9/10 | 3355 days | 2% |
| Aaron Stalley | 3/10 | 3355 days | 1% |
| Clement Delrue | 7/10 | 3359 days | 2% |
| Theo Pargemin | 8/10 | 3359 days | 2% |
| Floren Hoenschler | 7/10 | 3361 days | 2% |
| Johannes Koch | 7/10 | 3361 days | 2% |
| Feline Herbst | 9/10 | 3363 days | 2% |
| Dawn Howard | 7/10 | 3364 days | 2% |
| Verena | 7/10 | 3365 days | 2% |
| Jakub Ira | 7/10 | 3367 days | 2% |
| Michal Putnar | 10/10 | 3367 days | 2% |
| Ales Bronec | 10/10 | 3367 days | 2% |
| Aneta Hambergeroua | 7/10 | 3367 days | 2% |
| Patrick Veber | 4/10 | 3367 days | 1% |
| Megan Lenox | 9/10 | 3369 days | 2% |
| Briony | 5/10 | 3376 days | 1% |
| David Schelensky | 7/10 | 3376 days | 2% |
| Theresa Huelk | 5/10 | 3383 days | 1% |
| Eric Hertort | 10/10 | 3384 days | 2% |
| Christian Meyer | 10/10 | 3384 days | 2% |
| Miriam Hack | 8/10 | 3389 days | 2% |
| Livia and Dave | 7/10 | 3393 days | 2% |
| Rafaella | 8/10 | 3419 days | 2% |
| Sebastian and Susanna | 6/10 | 3433 days | 2% |
| Jessica and Leonie | 7/10 | 3434 days | 2% |
| Fabienne Strobel | 10/10 | 3439 days | 2% |
| Julia Waenninger | 7/10 | 3446 days | 2% |
| Jan B | 6/10 | 3447 days | 2% |
| Dan | 10/10 | 3458 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3467 days | 2% |
| Richard Thompson | 9/10 | 3499 days | 2% |
| Emma Keegan | 7/10 | 3681 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3701 days | 1% |
| Thomas Haslbeck | 7/10 | 3701 days | 1% |
| Stuart Cook | 10/10 | 3702 days | 1% |
| Daniela Wall | 8/10 | 3702 days | 1% |
| Carmen | 10/10 | 3703 days | 1% |
| Jade Cownley | 10/10 | 3726 days | 1% |
| Martha Taatz | 10/10 | 3747 days | 1% |
| Maria Ulitzsch | 10/10 | 3788 days | 1% |
| Antoine Lerin | 7/10 | 3795 days | 1% |
| isabel Zander | 10/10 | 4046 days | 0% |
| Franz Birkefeld | 10/10 | 4057 days | 0% |
| Rainer | 8/10 | 4071 days | 0% |
| Laura | 9/10 | 4072 days | 0% |
| Phil Bromby | 10/10 | 4075 days | 0% |
| Joanna Mulcahy | 10/10 | 4075 days | 0% |
| Hirsch Svenja | 9/10 | 4081 days | 0% |
| Mahr Svenja | 10/10 | 4081 days | 0% |
| Konrad Ullmann | 9/10 | 4084 days | 0% |
| Lukas Lehmeyer | 9/10 | 4084 days | 0% |
| Friederike Kranzin | 10/10 | 4085 days | 0% |
| Sarah | 7/10 | 4086 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4087 days | 0% |
| Jennifer Garner | 10/10 | 4091 days | 0% |
| Emeline Brocard | 10/10 | 4092 days | 0% |
| Marvin Koever | 9/10 | 4092 days | 0% |
| Luisa Bach | 10/10 | 4094 days | 0% |
| Klaus Petersen | 8/10 | 4096 days | 0% |
| Alex Sheldon | 9/10 | 4103 days | 0% |
| Piotr Jurkowski | 10/10 | 4122 days | 0% |
| Anne Collet | 9/10 | 4130 days | 0% |
| Evian Bolz | 7/10 | 4135 days | 0% |
| Chen Levin | 8/10 | 4135 days | 0% |
| nimrod yaron | 10/10 | 4136 days | 0% |
| Pioter Jurkowski | 10/10 | 4137 days | 0% |
| Alex Artigues | 8/10 | 4140 days | 0% |
| Brian | 6/10 | 4229 days | 0% |
| Mark Hayes | 10/10 | 4259 days | 0% |
| Anton Thisted | 9/10 | 4410 days | 1% |
| Josefine Sjodin | 9/10 | 4410 days | 1% |
| Katie Fleck | 9/10 | 4410 days | 1% |
| FlyingKiwiGirl | 8/10 | 4412 days | 1% |
| Mark Faulk | 8/10 | 4412 days | 1% |
| Iban Dupont | 7/10 | 4426 days | 1% |
| Guillaume Boudrand | 8/10 | 4426 days | 1% |
| Lorraine Doyle | 6/10 | 4429 days | 1% |
| Sean Hurley | 5/10 | 4429 days | 1% |
| LiseMarie Leger | 9/10 | 4433 days | 1% |
| Jeremy Eng | 7/10 | 4443 days | 1% |
| Stephanie Belanger | 10/10 | 4446 days | 1% |
| Brendon Furney | 10/10 | 4447 days | 1% |
| Sebastian | 7/10 | 4447 days | 1% |
| Selina Lott | 8/10 | 4447 days | 1% |
| Annika | 5/10 | 4447 days | 1% |
| Fabian | 8/10 | 4447 days | 1% |
| Jonas Herrmann | 5/10 | 4447 days | 1% |
| Missy and Chaz | 8/10 | 4453 days | 1% |
| Neele & Philipp | 5/10 | 4453 days | 1% |
| Fabian Koitka | 7/10 | 4463 days | 1% |
| Jill Fischer | 10/10 | 4471 days | 1% |
| Christina Rodewald | 9/10 | 4476 days | 1% |
| Andre and Marina | 9/10 | 4476 days | 1% |
| Jo Sutton | 9/10 | 4502 days | 1% |
| Lauret Stulemeyer | 9/10 | 4521 days | 1% |
| Aurelie Morin | 8/10 | 4524 days | 1% |
| Paul Lawrence | 7/10 | 4531 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4532 days | 1% |
| Doan | 10/10 | 4538 days | 1% |
| Milena Heinrich | 10/10 | 4539 days | 1% |
| Faassen | 9/10 | 4541 days | 1% |
| Julie Lamart | 9/10 | 4542 days | 1% |
| Henzen | 8/10 | 4542 days | 1% |
| Eric and Jen Popma | 9/10 | 4543 days | 1% |
| suemax | 10/10 | 4777 days | 1% |
| Jonathan Tuthill | 9/10 | 4793 days | 1% |
| Heiner Reinecke | 10/10 | 4800 days | 1% |
| Jens Moller | 7/10 | 4801 days | 1% |
| Chris Sylvia | 9/10 | 4801 days | 1% |
| Selwindt | 9/10 | 4802 days | 1% |
| Michael Touzer | 8/10 | 4803 days | 1% |
| A Ormsby | 8/10 | 4805 days | 1% |
| Jaroslav Gajdos | 8/10 | 4811 days | 1% |
| Carolin Haas | 7/10 | 4818 days | 1% |
| Thomas | 10/10 | 4819 days | 1% |
| Peter Dellen | 8/10 | 4820 days | 1% |
| Tom Pratt | 9/10 | 4820 days | 1% |
| Elise Violet | 8/10 | 4821 days | 1% |
| Eline Vakentijn | 8/10 | 4822 days | 1% |
| Lepied | 8/10 | 4824 days | 1% |
| Slangen | 8/10 | 4830 days | 1% |
| Samplonius | 9/10 | 4832 days | 1% |
| Guillaume Milcent | 9/10 | 4834 days | 1% |
| Roberto Hallblom | 8/10 | 4835 days | 1% |
| Mike1952 | 7/10 | 4837 days | 1% |
| Sandy & Michaela | 8/10 | 4850 days | 1% |
| CMJ | 8/10 | 4868 days | 1% |
| Nick Selzler | 9/10 | 4882 days | 1% |
| Manuela Zimmerti | 7/10 | 4900 days | 1% |
| Robert Carswell | 7/10 | 4905 days | 1% |
| Steve Neilson | 10/10 | 4906 days | 1% |
| Natascha & Greg | 8/10 | 4911 days | 1% |
| Andy Lever | 10/10 | 4914 days | 1% |
| Waldemar Schuler | 9/10 | 4915 days | 1% |
| Rudy Witt | 9/10 | 4915 days | 1% |
| JadesWorld | 8/10 | 4929 days | 1% |
| Max Grimmeiss | 8/10 | 5113 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5142 days | 1% |
| Julie Norton | 10/10 | 5144 days | 1% |
| Lindsey Clough | 8/10 | 5152 days | 1% |
| Knapen | 4/10 | 5154 days | 0% |
| Andreas Blessing | 10/10 | 5154 days | 1% |
| Franzi & Tobi | 10/10 | 5154 days | 1% |
| Boehmer | 6/10 | 5158 days | 1% |
| Nicola Thackray | 10/10 | 5161 days | 1% |
| Wheeler | 8/10 | 5163 days | 1% |
| Andy Johnson | 9/10 | 5165 days | 1% |
| Kari Tervo | 4/10 | 5166 days | 0% |
| Katy Bourne | 9/10 | 5168 days | 1% |
| Roman & Esther | 10/10 | 5171 days | 1% |
| Lauren McKeone | 4/10 | 5172 days | 0% |
| Alan Munday | 9/10 | 5172 days | 1% |
| S and A Koehue | 10/10 | 5174 days | 1% |
| Mirka Tinterova | 9/10 | 5176 days | 1% |
| Anne | 10/10 | 5176 days | 1% |
| Claudio | 10/10 | 5180 days | 1% |
| H Hensen | 7/10 | 5188 days | 1% |
| Selina Mueller | 10/10 | 5188 days | 1% |
| Birgette Weiner | 7/10 | 5188 days | 1% |
| Valerie | 10/10 | 5188 days | 1% |
| Tayler Gray | 9/10 | 5189 days | 1% |
| Mike | 9/10 | 5190 days | 1% |
| Luise Jaeger | 5/10 | 5192 days | 1% |
| David | 9/10 | 5192 days | 1% |
| Jessie Currie | 3/10 | 5193 days | 0% |
| Jonathon Heaney | 7/10 | 5195 days | 1% |
| Sue & Graham Mullin | 9/10 | 5197 days | 1% |
| Elinor Bell | 9/10 | 5197 days | 1% |
| Brandt | 9/10 | 5199 days | 1% |
| penz | 9/10 | 5417 days | 1% |
| Gea Middelbos | 10/10 | 5471 days | 1% |
| David | 8/10 | 5472 days | 1% |
| joycevanb | 9/10 | 5478 days | 1% |
| heather Cardinal | 8/10 | 5494 days | 1% |
| Bjorn Sall | 6/10 | 5520 days | 1% |
| Brian Bishop | 10/10 | 5525 days | 1% |
| Silke Seemann | 8/10 | 5530 days | 1% |
| Matilda Hansson | 9/10 | 5530 days | 1% |
| Mark and Natasha UK | 8/10 | 5541 days | 1% |
| Kay Beaumont | 8/10 | 5541 days | 1% |
| David Milner | 9/10 | 5545 days | 1% |
| Gail Mckinstry | 7/10 | 5545 days | 1% |
| Elisabeth Egerup | 10/10 | 5546 days | 1% |
| Mike Brunt | 10/10 | 5547 days | 1% |
| Wolfgang Engelke | 10/10 | 5548 days | 1% |
| Peter Koeck | 10/10 | 5548 days | 1% |
| Sue Bennett | 9/10 | 5549 days | 1% |
| Will Jemma | 10/10 | 5552 days | 1% |
| Fam Leinden | 8/10 | 5561 days | 1% |
| Mick Thexton | 8/10 | 5562 days | 1% |
| Arne van Schol | 8/10 | 5563 days | 1% |
| Wim Van Gastel | 9/10 | 5565 days | 1% |
| Sebastien Briant | 8/10 | 5566 days | 1% |
| Ines Diana | 10/10 | 5566 days | 1% |
| Pizzanelli | 7/10 | 5566 days | 1% |
| Jakob Jurgen | 8/10 | 5581 days | 1% |
| Beute Hjel | 10/10 | 5583 days | 1% |
| Sabine Locker | 8/10 | 5583 days | 1% |
| deanlaw | 10/10 | 5612 days | 1% |
| menzel | 9/10 | 5612 days | 1% |
| ursinab | 9/10 | 5613 days | 1% |
| friasj | 10/10 | 5613 days | 1% |
| Lynn Maguire | 10/10 | 5615 days | 1% |
| jameswhite | 10/10 | 5621 days | 1% |
| gereldineb | 9/10 | 5623 days | 1% |
| asiacritics | 10/10 | 5629 days | 1% |
| Sandra M | 9/10 | 5631 days | 1% |
| Tim Beuzeval | 9/10 | 5636 days | 1% |
| Christy | 9/10 | 5639 days | 1% |
| Rebecca Jenner | 9/10 | 5640 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5640 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5652 days | 1% |
| Wim Put | 8/10 | 5655 days | 1% |
| Karen Fisher | 9/10 | 5655 days | 1% |
| CarinaB1 | 10/10 | 5857 days | 1% |
| BryonyS | 10/10 | 5861 days | 1% |
| BouterG | 9/10 | 5869 days | 1% |
| Arjan Muis | 8/10 | 5875 days | 1% |
| Mikey | 9/10 | 5878 days | 1% |
| Viktoria Stoffel | 10/10 | 5880 days | 1% |
| Falk | 9/10 | 5889 days | 1% |
| WiebkeS | 10/10 | 5889 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
2.81% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
84%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.