Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Hot Water Beach.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Hot Water Beach
Valid Reviews
255 Valid Reviews
The Hot Water Beach experience has a total of 256 reviews. There are 255 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 255 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 71 |
|
28% |
| 9/10 | 65 |
|
25% |
| 8/10 | 53 |
|
21% |
| 7/10 | 36 |
|
14% |
| 6/10 | 8 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 7 |
|
3% |
| 3/10 | 4 |
|
2% |
| 2/10 | 1 |
|
0% |
| 1/10 | 0 |
|
0% |
82.78% Average
The raw data average (mean) for all the Hot Water Beach valid reviews is 82.78% and is based on 255 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
226 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 255 valid reviews, the experience has 226 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 226 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 64 |
|
28% |
| 9/10 | 58 |
|
26% |
| 8/10 | 47 |
|
21% |
| 7/10 | 31 |
|
14% |
| 6/10 | 7 |
|
3% |
| 5/10 | 10 |
|
4% |
| 4/10 | 6 |
|
3% |
| 3/10 | 3 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.19% Average
The raw data average (mean) for all the Hot Water Beach face-to-face reviews is 83.19% and is based on 226 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
79.81%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ian | 2/10 | 411 days | 55% |
| Travel1 | 9/10 | 656 days | 100% |
| Himanshu Jaswal | 10/10 | 900 days | 72% |
| Mike | 3/10 | 2542 days | 3% |
| Edward Lowe | 4/10 | 2634 days | 3% |
| Patricio Vidal | 10/10 | 2726 days | 4% |
| Jeny Smolders | 10/10 | 2975 days | 4% |
| Elli | 5/10 | 3285 days | 2% |
| Carina Weber | 5/10 | 3287 days | 2% |
| David | 10/10 | 3290 days | 3% |
| Gretha | 9/10 | 3292 days | 3% |
| May | 4/10 | 3315 days | 2% |
| Rik van der Niet | 6/10 | 3317 days | 2% |
| Lea Celerier | 8/10 | 3343 days | 3% |
| Leigh Dodds | 8/10 | 3360 days | 3% |
| Elizabeth Braidotti | 9/10 | 3400 days | 3% |
| Bernd Muller | 9/10 | 3527 days | 2% |
| Jana Ebelina | 9/10 | 3531 days | 2% |
| Celina | 8/10 | 3531 days | 2% |
| Alberto | 8/10 | 3545 days | 2% |
| Camilla Geert | 4/10 | 3558 days | 1% |
| Bas Marinus | 9/10 | 3562 days | 2% |
| Virginia Saez | 7/10 | 3566 days | 2% |
| Philipp | 3/10 | 3567 days | 1% |
| Matthew Palmer | 7/10 | 3568 days | 2% |
| Andre | 8/10 | 3570 days | 2% |
| Sybille | 8/10 | 3570 days | 2% |
| Stefan Hahn | 6/10 | 3575 days | 2% |
| Manibod Vannaphone | 8/10 | 3575 days | 2% |
| Alex Schott | 10/10 | 3578 days | 2% |
| Matias Santos | 5/10 | 3584 days | 2% |
| Ruben Toorwe | 7/10 | 3584 days | 2% |
| Pablo Garcia | 10/10 | 3585 days | 2% |
| Boukje Diijkstra | 9/10 | 3586 days | 2% |
| Aaron Stalley | 3/10 | 3586 days | 1% |
| Clement Delrue | 7/10 | 3590 days | 2% |
| Theo Pargemin | 8/10 | 3590 days | 2% |
| Floren Hoenschler | 7/10 | 3592 days | 2% |
| Johannes Koch | 7/10 | 3592 days | 2% |
| Feline Herbst | 9/10 | 3594 days | 2% |
| Dawn Howard | 7/10 | 3595 days | 2% |
| Verena | 7/10 | 3596 days | 2% |
| Jakub Ira | 7/10 | 3598 days | 2% |
| Michal Putnar | 10/10 | 3598 days | 2% |
| Ales Bronec | 10/10 | 3598 days | 2% |
| Aneta Hambergeroua | 7/10 | 3598 days | 2% |
| Patrick Veber | 4/10 | 3598 days | 1% |
| Megan Lenox | 9/10 | 3600 days | 2% |
| Briony | 5/10 | 3607 days | 2% |
| David Schelensky | 7/10 | 3607 days | 2% |
| Theresa Huelk | 5/10 | 3614 days | 2% |
| Eric Hertort | 10/10 | 3615 days | 2% |
| Christian Meyer | 10/10 | 3615 days | 2% |
| Miriam Hack | 8/10 | 3620 days | 2% |
| Livia and Dave | 7/10 | 3624 days | 2% |
| Rafaella | 8/10 | 3650 days | 2% |
| Sebastian and Susanna | 6/10 | 3664 days | 2% |
| Jessica and Leonie | 7/10 | 3665 days | 2% |
| Fabienne Strobel | 10/10 | 3670 days | 2% |
| Julia Waenninger | 7/10 | 3677 days | 2% |
| Jan B | 6/10 | 3678 days | 2% |
| Dan | 10/10 | 3689 days | 2% |
| Ahmed Mohsen Aly | 7/10 | 3698 days | 2% |
| Richard Thompson | 9/10 | 3730 days | 2% |
| Emma Keegan | 7/10 | 3912 days | 1% |
| Elisabeth Ringswandl | 8/10 | 3932 days | 1% |
| Thomas Haslbeck | 7/10 | 3932 days | 1% |
| Stuart Cook | 10/10 | 3933 days | 1% |
| Daniela Wall | 8/10 | 3933 days | 1% |
| Carmen | 10/10 | 3934 days | 1% |
| Jade Cownley | 10/10 | 3957 days | 1% |
| Martha Taatz | 10/10 | 3978 days | 1% |
| Maria Ulitzsch | 10/10 | 4019 days | 1% |
| Antoine Lerin | 7/10 | 4026 days | 1% |
| isabel Zander | 10/10 | 4277 days | 0% |
| Franz Birkefeld | 10/10 | 4288 days | 0% |
| Rainer | 8/10 | 4302 days | 0% |
| Laura | 9/10 | 4303 days | 0% |
| Phil Bromby | 10/10 | 4306 days | 0% |
| Joanna Mulcahy | 10/10 | 4306 days | 0% |
| Hirsch Svenja | 9/10 | 4312 days | 0% |
| Mahr Svenja | 10/10 | 4312 days | 0% |
| Konrad Ullmann | 9/10 | 4315 days | 0% |
| Lukas Lehmeyer | 9/10 | 4315 days | 0% |
| Friederike Kranzin | 10/10 | 4316 days | 0% |
| Sarah | 7/10 | 4317 days | 0% |
| Daniel Garcia Dezgado | 10/10 | 4318 days | 0% |
| Jennifer Garner | 10/10 | 4322 days | 0% |
| Emeline Brocard | 10/10 | 4323 days | 0% |
| Marvin Koever | 9/10 | 4323 days | 0% |
| Luisa Bach | 10/10 | 4325 days | 0% |
| Klaus Petersen | 8/10 | 4327 days | 0% |
| Alex Sheldon | 9/10 | 4334 days | 0% |
| Piotr Jurkowski | 10/10 | 4353 days | 0% |
| Anne Collet | 9/10 | 4361 days | 0% |
| Evian Bolz | 7/10 | 4366 days | 0% |
| Chen Levin | 8/10 | 4366 days | 0% |
| nimrod yaron | 10/10 | 4367 days | 0% |
| Pioter Jurkowski | 10/10 | 4368 days | 0% |
| Alex Artigues | 8/10 | 4371 days | 0% |
| Brian | 6/10 | 4460 days | 1% |
| Mark Hayes | 10/10 | 4490 days | 1% |
| Anton Thisted | 9/10 | 4641 days | 1% |
| Josefine Sjodin | 9/10 | 4641 days | 1% |
| Katie Fleck | 9/10 | 4641 days | 1% |
| FlyingKiwiGirl | 8/10 | 4643 days | 1% |
| Mark Faulk | 8/10 | 4643 days | 1% |
| Iban Dupont | 7/10 | 4657 days | 1% |
| Guillaume Boudrand | 8/10 | 4657 days | 1% |
| Lorraine Doyle | 6/10 | 4660 days | 1% |
| Sean Hurley | 5/10 | 4660 days | 1% |
| LiseMarie Leger | 9/10 | 4664 days | 1% |
| Jeremy Eng | 7/10 | 4674 days | 1% |
| Stephanie Belanger | 10/10 | 4677 days | 1% |
| Brendon Furney | 10/10 | 4678 days | 1% |
| Sebastian | 7/10 | 4678 days | 1% |
| Selina Lott | 8/10 | 4678 days | 1% |
| Annika | 5/10 | 4678 days | 1% |
| Fabian | 8/10 | 4678 days | 1% |
| Jonas Herrmann | 5/10 | 4678 days | 1% |
| Missy and Chaz | 8/10 | 4684 days | 1% |
| Neele & Philipp | 5/10 | 4684 days | 1% |
| Fabian Koitka | 7/10 | 4694 days | 1% |
| Jill Fischer | 10/10 | 4702 days | 1% |
| Christina Rodewald | 9/10 | 4707 days | 1% |
| Andre and Marina | 9/10 | 4707 days | 1% |
| Jo Sutton | 9/10 | 4733 days | 1% |
| Lauret Stulemeyer | 9/10 | 4752 days | 1% |
| Aurelie Morin | 8/10 | 4755 days | 1% |
| Paul Lawrence | 7/10 | 4762 days | 1% |
| Andreas and Christine and Nora Busch | 10/10 | 4763 days | 1% |
| Doan | 10/10 | 4769 days | 1% |
| Milena Heinrich | 10/10 | 4770 days | 1% |
| Faassen | 9/10 | 4772 days | 1% |
| Julie Lamart | 9/10 | 4773 days | 1% |
| Henzen | 8/10 | 4773 days | 1% |
| Eric and Jen Popma | 9/10 | 4774 days | 1% |
| suemax | 10/10 | 5008 days | 1% |
| Jonathan Tuthill | 9/10 | 5024 days | 1% |
| Heiner Reinecke | 10/10 | 5031 days | 1% |
| Jens Moller | 7/10 | 5032 days | 1% |
| Chris Sylvia | 9/10 | 5032 days | 1% |
| Selwindt | 9/10 | 5033 days | 1% |
| Michael Touzer | 8/10 | 5034 days | 1% |
| A Ormsby | 8/10 | 5036 days | 1% |
| Jaroslav Gajdos | 8/10 | 5042 days | 1% |
| Carolin Haas | 7/10 | 5049 days | 1% |
| Thomas | 10/10 | 5050 days | 1% |
| Peter Dellen | 8/10 | 5051 days | 1% |
| Tom Pratt | 9/10 | 5051 days | 1% |
| Elise Violet | 8/10 | 5052 days | 1% |
| Eline Vakentijn | 8/10 | 5053 days | 1% |
| Lepied | 8/10 | 5055 days | 1% |
| Slangen | 8/10 | 5061 days | 1% |
| Samplonius | 9/10 | 5063 days | 1% |
| Guillaume Milcent | 9/10 | 5065 days | 1% |
| Roberto Hallblom | 8/10 | 5066 days | 1% |
| Mike1952 | 7/10 | 5068 days | 1% |
| Sandy & Michaela | 8/10 | 5081 days | 1% |
| CMJ | 8/10 | 5099 days | 1% |
| Nick Selzler | 9/10 | 5113 days | 1% |
| Manuela Zimmerti | 7/10 | 5131 days | 1% |
| Robert Carswell | 7/10 | 5136 days | 1% |
| Steve Neilson | 10/10 | 5137 days | 1% |
| Natascha & Greg | 8/10 | 5142 days | 1% |
| Andy Lever | 10/10 | 5145 days | 1% |
| Waldemar Schuler | 9/10 | 5146 days | 1% |
| Rudy Witt | 9/10 | 5146 days | 1% |
| JadesWorld | 8/10 | 5160 days | 1% |
| Max Grimmeiss | 8/10 | 5344 days | 1% |
| Ralph & Marloes Meyers | 7/10 | 5373 days | 1% |
| Julie Norton | 10/10 | 5375 days | 1% |
| Lindsey Clough | 8/10 | 5383 days | 1% |
| Knapen | 4/10 | 5385 days | 1% |
| Andreas Blessing | 10/10 | 5385 days | 1% |
| Franzi & Tobi | 10/10 | 5385 days | 1% |
| Boehmer | 6/10 | 5389 days | 1% |
| Nicola Thackray | 10/10 | 5392 days | 1% |
| Wheeler | 8/10 | 5394 days | 1% |
| Andy Johnson | 9/10 | 5396 days | 1% |
| Kari Tervo | 4/10 | 5397 days | 1% |
| Katy Bourne | 9/10 | 5399 days | 1% |
| Roman & Esther | 10/10 | 5402 days | 1% |
| Lauren McKeone | 4/10 | 5403 days | 1% |
| Alan Munday | 9/10 | 5403 days | 1% |
| S and A Koehue | 10/10 | 5405 days | 1% |
| Mirka Tinterova | 9/10 | 5407 days | 1% |
| Anne | 10/10 | 5407 days | 1% |
| Claudio | 10/10 | 5411 days | 1% |
| H Hensen | 7/10 | 5419 days | 1% |
| Selina Mueller | 10/10 | 5419 days | 1% |
| Birgette Weiner | 7/10 | 5419 days | 1% |
| Valerie | 10/10 | 5419 days | 1% |
| Tayler Gray | 9/10 | 5420 days | 1% |
| Mike | 9/10 | 5421 days | 1% |
| Luise Jaeger | 5/10 | 5423 days | 1% |
| David | 9/10 | 5423 days | 1% |
| Jessie Currie | 3/10 | 5424 days | 1% |
| Jonathon Heaney | 7/10 | 5426 days | 1% |
| Sue & Graham Mullin | 9/10 | 5428 days | 1% |
| Elinor Bell | 9/10 | 5428 days | 1% |
| Brandt | 9/10 | 5430 days | 1% |
| penz | 9/10 | 5648 days | 1% |
| Gea Middelbos | 10/10 | 5702 days | 1% |
| David | 8/10 | 5703 days | 1% |
| joycevanb | 9/10 | 5709 days | 1% |
| heather Cardinal | 8/10 | 5725 days | 1% |
| Bjorn Sall | 6/10 | 5751 days | 1% |
| Brian Bishop | 10/10 | 5756 days | 1% |
| Silke Seemann | 8/10 | 5761 days | 1% |
| Matilda Hansson | 9/10 | 5761 days | 1% |
| Mark and Natasha UK | 8/10 | 5772 days | 1% |
| Kay Beaumont | 8/10 | 5772 days | 1% |
| David Milner | 9/10 | 5776 days | 1% |
| Gail Mckinstry | 7/10 | 5776 days | 1% |
| Elisabeth Egerup | 10/10 | 5777 days | 1% |
| Mike Brunt | 10/10 | 5778 days | 1% |
| Wolfgang Engelke | 10/10 | 5779 days | 1% |
| Peter Koeck | 10/10 | 5779 days | 1% |
| Sue Bennett | 9/10 | 5780 days | 1% |
| Will Jemma | 10/10 | 5783 days | 1% |
| Fam Leinden | 8/10 | 5792 days | 1% |
| Mick Thexton | 8/10 | 5793 days | 1% |
| Arne van Schol | 8/10 | 5794 days | 1% |
| Wim Van Gastel | 9/10 | 5796 days | 1% |
| Sebastien Briant | 8/10 | 5797 days | 1% |
| Ines Diana | 10/10 | 5797 days | 1% |
| Pizzanelli | 7/10 | 5797 days | 1% |
| Jakob Jurgen | 8/10 | 5812 days | 1% |
| Beute Hjel | 10/10 | 5814 days | 1% |
| Sabine Locker | 8/10 | 5814 days | 1% |
| deanlaw | 10/10 | 5843 days | 1% |
| menzel | 9/10 | 5843 days | 1% |
| ursinab | 9/10 | 5844 days | 1% |
| friasj | 10/10 | 5844 days | 1% |
| Lynn Maguire | 10/10 | 5846 days | 1% |
| jameswhite | 10/10 | 5852 days | 1% |
| gereldineb | 9/10 | 5854 days | 1% |
| asiacritics | 10/10 | 5860 days | 1% |
| Sandra M | 9/10 | 5862 days | 1% |
| Tim Beuzeval | 9/10 | 5867 days | 1% |
| Christy | 9/10 | 5870 days | 1% |
| Rebecca Jenner | 9/10 | 5871 days | 1% |
| Hansjoerg Ehrmann | 9/10 | 5871 days | 1% |
| Christine Van Den Berg Michele Imbach | 10/10 | 5883 days | 1% |
| Wim Put | 8/10 | 5886 days | 1% |
| Karen Fisher | 9/10 | 5886 days | 1% |
| CarinaB1 | 10/10 | 6088 days | 1% |
| BryonyS | 10/10 | 6092 days | 1% |
| BouterG | 9/10 | 6100 days | 1% |
| Arjan Muis | 8/10 | 6106 days | 1% |
| Mikey | 9/10 | 6109 days | 1% |
| Viktoria Stoffel | 10/10 | 6111 days | 1% |
| Falk | 9/10 | 6120 days | 1% |
| WiebkeS | 10/10 | 6120 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Hot Water Beach does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
3.05% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
83%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.