G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.73%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 284 days | 100% |
| Susan Boyton | 10/10 | 284 days | 100% |
| Anna T | 4/10 | 314 days | 65% |
| Steve | 6/10 | 404 days | 82% |
| Glenda | 1/10 | 526 days | 36% |
| Taylor | 10/10 | 649 days | 80% |
| Ka Gill | 9/10 | 649 days | 79% |
| Rachel | 10/10 | 739 days | 72% |
| Jim Dodd | 10/10 | 770 days | 69% |
| Paul | 1/10 | 770 days | 28% |
| Chris | 8/10 | 831 days | 62% |
| Andre Castro | 10/10 | 892 days | 57% |
| Donna Harbidge | 10/10 | 892 days | 57% |
| Kelsey | 10/10 | 984 days | 47% |
| Christa | 10/10 | 984 days | 47% |
| J. Roesener | 10/10 | 1015 days | 44% |
| Maggie Hirt | 10/10 | 1015 days | 44% |
| 小B | 9/10 | 1045 days | 41% |
| Beswick Family | 10/10 | 1045 days | 42% |
| Kilee Leblanc | 10/10 | 1045 days | 42% |
| Daniel Bez | 10/10 | 1045 days | 42% |
| Marketa Sumara | 10/10 | 1166 days | 31% |
| Andy | 5/10 | 1166 days | 24% |
| Lottie | 10/10 | 1380 days | 17% |
| Eleanor and Keith | 10/10 | 1500 days | 11% |
| Caitlin | 9/10 | 1806 days | 5% |
| Hannah | 10/10 | 2018 days | 5% |
| David | 10/10 | 2079 days | 5% |
| Justin | 10/10 | 2171 days | 4% |
| Robert Adler | 10/10 | 2171 days | 4% |
| Liz Wade | 9/10 | 2199 days | 4% |
| Mika Feng | 10/10 | 2230 days | 4% |
| Natalie | 1/10 | 2231 days | 2% |
| Adam | 8/10 | 2292 days | 4% |
| Ayesha Solomon | 10/10 | 2292 days | 4% |
| Adrian Macdonald | 9/10 | 2322 days | 4% |
| Matilda | 10/10 | 2415 days | 4% |
| David | 10/10 | 2506 days | 4% |
| JM | 10/10 | 2506 days | 4% |
| Sarah Everett | 10/10 | 2506 days | 4% |
| kim thomas | 9/10 | 2537 days | 4% |
| Botond Seres | 10/10 | 2537 days | 4% |
| Sir Ed | 1/10 | 2564 days | 1% |
| Lucinda | 10/10 | 2565 days | 4% |
| Liz | 9/10 | 2596 days | 4% |
| Jyoti | 3/10 | 2627 days | 2% |
| Julie Barclay | 10/10 | 2627 days | 4% |
| Scooper | 10/10 | 2718 days | 3% |
| Jenny | 8/10 | 2841 days | 3% |
| Antony Wilson | 10/10 | 2870 days | 3% |
| S Becker | 10/10 | 2871 days | 3% |
| Matt | 10/10 | 2871 days | 3% |
| Antony Lewis | 10/10 | 2871 days | 3% |
| Richard | 9/10 | 2871 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2885 days | 2% |
| Nathaniel Bond | 10/10 | 2900 days | 2% |
| Carl Elliott | 10/10 | 2902 days | 3% |
| Bob | 10/10 | 2902 days | 3% |
| Nigel & Annie Dale | 10/10 | 2929 days | 3% |
| Luis Vigil Vidal | 10/10 | 2944 days | 2% |
| Helen Bond | 10/10 | 2961 days | 3% |
| Eversons | 9/10 | 2961 days | 3% |
| Maggie Crowe | 10/10 | 2977 days | 3% |
| Thomas Krasowski | 10/10 | 2979 days | 3% |
| Joe Barnett | 10/10 | 3001 days | 3% |
| Samantha Brewin | 10/10 | 3033 days | 3% |
| Jozef Pinkerton | 10/10 | 3073 days | 3% |
| Andy Dearman | 10/10 | 3103 days | 3% |
| Yee Ling Teo | 10/10 | 3214 days | 2% |
| Belinda Clarke | 10/10 | 3240 days | 2% |
| Jason Perks | 9/10 | 3273 days | 2% |
| Peter Armstrong | 9/10 | 3294 days | 2% |
| Victoria Strong | 10/10 | 3324 days | 2% |
| Rebecca Lindsey | 8/10 | 3325 days | 2% |
| Shelley Warkentin | 9/10 | 3356 days | 2% |
| Andries Lubbe | 10/10 | 3386 days | 2% |
| S Webb | 10/10 | 3386 days | 2% |
| Rik Wiel | 9/10 | 3408 days | 2% |
| Edward De Sousa | 10/10 | 3463 days | 2% |
| Stuart Jeffrey | 9/10 | 3478 days | 2% |
| Cameron Page | 10/10 | 3513 days | 2% |
| Michelle Cheyne | 10/10 | 3537 days | 2% |
| Anshuman Bhagwat | 5/10 | 3540 days | 1% |
| Jennifer Ellis | 8/10 | 3550 days | 2% |
| Bill Priddy | 8/10 | 3631 days | 1% |
| Belinda Horn | 10/10 | 3632 days | 1% |
| Ann-Catherine Deblon | 9/10 | 3634 days | 1% |
| Helena Bond | 8/10 | 3637 days | 1% |
| Jane Louise Stokes | 8/10 | 3646 days | 1% |
| Alex Macdonald | 10/10 | 3660 days | 1% |
| Glinys Weller | 10/10 | 3678 days | 1% |
| Laura Daly | 10/10 | 3681 days | 1% |
| Stephanie Mouat | 9/10 | 3691 days | 1% |
| Sam Brydon | 10/10 | 3691 days | 1% |
| Yung Ok Yoo | 8/10 | 3693 days | 1% |
| Sarah Gurney | 8/10 | 3721 days | 1% |
| Janelle Sterling | 10/10 | 3750 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3752 days | 1% |
| Flurg McSpong | 10/10 | 3783 days | 1% |
| Mary Foster | 10/10 | 3813 days | 1% |
| Viki Ziemba | 10/10 | 3814 days | 1% |
| Jan mentink | 9/10 | 3839 days | 1% |
| Jan Mentink | 10/10 | 3841 days | 1% |
| Jane Monro | 10/10 | 3875 days | 1% |
| Sally Smith | 10/10 | 3905 days | 1% |
| Mark Sandbrook | 10/10 | 3966 days | 1% |
| Andrew Jones | 8/10 | 3997 days | 1% |
| Christine Andersen | 10/10 | 3997 days | 1% |
| Jan Collins | 10/10 | 4016 days | 1% |
| Andrew Stace | 10/10 | 4056 days | 1% |
| Christian Roerig | 10/10 | 4056 days | 1% |
| Elham Isari | 10/10 | 4107 days | 0% |
| SUE COLEMAN | 9/10 | 4117 days | 0% |
| Sidney Stokkers | 9/10 | 4148 days | 0% |
| Derek van Niekerk | 10/10 | 4210 days | 0% |
| Andrew Kermode | 10/10 | 4241 days | 0% |
| Michelle K | 10/10 | 4302 days | 0% |
| Eve Clemens | 10/10 | 4302 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4302 days | 0% |
| Mark Ovens | 10/10 | 4332 days | 0% |
| Heike Heller | 9/10 | 4341 days | 0% |
| Walter Neff | 10/10 | 4391 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4422 days | 1% |
| Susan Kirkham | 10/10 | 4422 days | 1% |
| Simon Heffer | 10/10 | 4422 days | 1% |
| Paul Wood | 9/10 | 4453 days | 1% |
| griff griffiths | 9/10 | 4453 days | 1% |
| J Murphy | 9/10 | 4483 days | 1% |
| Kiwix3 | 10/10 | 4514 days | 1% |
| I & K Urquhart | 10/10 | 4575 days | 1% |
| Gary Greenwell | 10/10 | 4606 days | 1% |
| Pierre Cinquin | 9/10 | 4655 days | 1% |
| Chris Quarre | 10/10 | 4667 days | 1% |
| M Morgan | 10/10 | 4697 days | 1% |
| Grantygrant | 10/10 | 4697 days | 1% |
| Ted Pointing | 10/10 | 4697 days | 1% |
| Ron Stenhouse | 10/10 | 4697 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4697 days | 1% |
| Peti 10 | 10/10 | 4728 days | 1% |
| Julian Roots | 9/10 | 4728 days | 1% |
| M Branche | 9/10 | 4730 days | 1% |
| Malgorzata | 10/10 | 4732 days | 1% |
| Michal | 10/10 | 4732 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4732 days | 1% |
| brian barran | 9/10 | 4756 days | 1% |
| Nigel Williams | 10/10 | 4787 days | 1% |
| William Notcutt | 10/10 | 4787 days | 1% |
| Moni Sangoi | 9/10 | 4787 days | 1% |
| paulchris | 10/10 | 4818 days | 1% |
| doepie277 | 10/10 | 4818 days | 1% |
| Frank and Suzanne | 9/10 | 4818 days | 1% |
| Alex Laidlaw | 10/10 | 4825 days | 1% |
| gigi29 | 10/10 | 4848 days | 1% |
| Anthony Croton | 10/10 | 4879 days | 1% |
| CollyLuke | 10/10 | 4909 days | 1% |
| Ryan J | 10/10 | 4909 days | 1% |
| sueadegizmo | 10/10 | 5001 days | 1% |
| Carlin | 10/10 | 5001 days | 1% |
| Adam_Heath | 10/10 | 5001 days | 1% |
| Waldo Andersen | 10/10 | 5062 days | 1% |
| Daniel Patricia | 10/10 | 5096 days | 1% |
| Mike & Julia Stone | 10/10 | 5098 days | 1% |
| Bottoms | 9/10 | 5103 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5104 days | 1% |
| Dieter Mangold | 9/10 | 5105 days | 1% |
| Lyn Deavin | 8/10 | 5105 days | 1% |
| Robert McIlraith | 10/10 | 5108 days | 1% |
| Marian Stolker | 10/10 | 5109 days | 1% |
| elaineandbob | 10/10 | 5122 days | 1% |
| Berry | 10/10 | 5195 days | 1% |
| Richard Lechevallier | 10/10 | 5201 days | 1% |
| qofd | 10/10 | 5398 days | 1% |
| Stephen Hunt | 10/10 | 5424 days | 1% |
| Weez18 | 10/10 | 5428 days | 1% |
| Karin Kueng | 10/10 | 5447 days | 1% |
| bryfrance | 10/10 | 5449 days | 1% |
| Ellie Thompson | 10/10 | 5451 days | 1% |
| Diane Johnston | 9/10 | 5452 days | 1% |
| Beat & Connie | 10/10 | 5453 days | 1% |
| Patrick Schaad | 9/10 | 5453 days | 1% |
| Adrian Beckett | 10/10 | 5455 days | 1% |
| Simon Vickers | 10/10 | 5458 days | 1% |
| Pein van Nosrt | 9/10 | 5458 days | 1% |
| LandJ | 9/10 | 5459 days | 1% |
| Eva Bock | 9/10 | 5462 days | 1% |
| Plomp | 9/10 | 5463 days | 1% |
| Eva Stauderova | 10/10 | 5478 days | 1% |
| Robert Smith | 10/10 | 5478 days | 1% |
| Bas Geerts | 9/10 | 5480 days | 1% |
| Derek Archibald | 9/10 | 5480 days | 1% |
| Kiefer Osterrieder | 10/10 | 5482 days | 1% |
| John Winter | 9/10 | 5849 days | 1% |
| glenmh | 10/10 | 5852 days | 1% |
| Steve Canner | 8/10 | 5852 days | 1% |
| Anne Heriot | 10/10 | 5864 days | 1% |
| catdonjaime | 10/10 | 5907 days | 1% |
| CarolB | 10/10 | 6192 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.15% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.09% |
| 198 | -4.11% |
| 199 | -4.13% |
| 200 | -4.15% |
| 201 | -4.18% |
| 202 | -4.20% |
| 203 | -4.22% |
| … | … |
Balancing Adjustment
1.91% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
86%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.