G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
197 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 203 reviews. There are 197 valid reviews that are included when calculating the ranking score and 6 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 197 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 135 |
|
69% |
| 9/10 | 40 |
|
20% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 1 |
|
1% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.45% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.45% and is based on 197 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 197 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.96%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Kane | 10/10 | 221 days | 100% |
| Susan Boyton | 10/10 | 221 days | 100% |
| Anna T | 4/10 | 251 days | 65% |
| Steve | 6/10 | 341 days | 83% |
| Glenda | 1/10 | 463 days | 37% |
| Taylor | 10/10 | 586 days | 83% |
| Ka Gill | 9/10 | 586 days | 82% |
| Rachel | 10/10 | 676 days | 76% |
| Jim Dodd | 10/10 | 707 days | 74% |
| Paul | 1/10 | 707 days | 30% |
| Chris | 8/10 | 768 days | 67% |
| Andre Castro | 10/10 | 829 days | 63% |
| Donna Harbidge | 10/10 | 829 days | 63% |
| Kelsey | 10/10 | 921 days | 53% |
| Christa | 10/10 | 921 days | 53% |
| J. Roesener | 10/10 | 952 days | 50% |
| Maggie Hirt | 10/10 | 952 days | 50% |
| 小B | 9/10 | 982 days | 46% |
| Beswick Family | 10/10 | 982 days | 47% |
| Kilee Leblanc | 10/10 | 982 days | 47% |
| Daniel Bez | 10/10 | 982 days | 47% |
| Marketa Sumara | 10/10 | 1103 days | 36% |
| Andy | 5/10 | 1103 days | 27% |
| Lottie | 10/10 | 1317 days | 20% |
| Eleanor and Keith | 10/10 | 1437 days | 14% |
| Caitlin | 9/10 | 1743 days | 5% |
| Hannah | 10/10 | 1955 days | 5% |
| David | 10/10 | 2016 days | 5% |
| Justin | 10/10 | 2108 days | 5% |
| Robert Adler | 10/10 | 2108 days | 5% |
| Liz Wade | 9/10 | 2136 days | 4% |
| Mika Feng | 10/10 | 2167 days | 4% |
| Natalie | 1/10 | 2168 days | 2% |
| Adam | 8/10 | 2229 days | 4% |
| Ayesha Solomon | 10/10 | 2229 days | 4% |
| Adrian Macdonald | 9/10 | 2259 days | 4% |
| Matilda | 10/10 | 2352 days | 4% |
| David | 10/10 | 2443 days | 4% |
| JM | 10/10 | 2443 days | 4% |
| Sarah Everett | 10/10 | 2443 days | 4% |
| kim thomas | 9/10 | 2474 days | 4% |
| Botond Seres | 10/10 | 2474 days | 4% |
| Sir Ed | 1/10 | 2501 days | 1% |
| Lucinda | 10/10 | 2502 days | 4% |
| Liz | 9/10 | 2533 days | 4% |
| Jyoti | 3/10 | 2564 days | 2% |
| Julie Barclay | 10/10 | 2564 days | 4% |
| Scooper | 10/10 | 2655 days | 3% |
| Jenny | 8/10 | 2778 days | 3% |
| Antony Wilson | 10/10 | 2807 days | 3% |
| S Becker | 10/10 | 2808 days | 3% |
| Matt | 10/10 | 2808 days | 3% |
| Antony Lewis | 10/10 | 2808 days | 3% |
| Richard | 9/10 | 2808 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2822 days | 2% |
| Nathaniel Bond | 10/10 | 2837 days | 2% |
| Carl Elliott | 10/10 | 2839 days | 3% |
| Bob | 10/10 | 2839 days | 3% |
| Nigel & Annie Dale | 10/10 | 2866 days | 3% |
| Luis Vigil Vidal | 10/10 | 2881 days | 2% |
| Helen Bond | 10/10 | 2898 days | 3% |
| Eversons | 9/10 | 2898 days | 3% |
| Maggie Crowe | 10/10 | 2914 days | 3% |
| Thomas Krasowski | 10/10 | 2916 days | 3% |
| Joe Barnett | 10/10 | 2938 days | 3% |
| Samantha Brewin | 10/10 | 2970 days | 3% |
| Jozef Pinkerton | 10/10 | 3010 days | 3% |
| Andy Dearman | 10/10 | 3040 days | 3% |
| Yee Ling Teo | 10/10 | 3151 days | 2% |
| Belinda Clarke | 10/10 | 3177 days | 2% |
| Jason Perks | 9/10 | 3210 days | 2% |
| Peter Armstrong | 9/10 | 3231 days | 2% |
| Victoria Strong | 10/10 | 3261 days | 2% |
| Rebecca Lindsey | 8/10 | 3262 days | 2% |
| Shelley Warkentin | 9/10 | 3293 days | 2% |
| Andries Lubbe | 10/10 | 3323 days | 2% |
| S Webb | 10/10 | 3323 days | 2% |
| Rik Wiel | 9/10 | 3345 days | 2% |
| Edward De Sousa | 10/10 | 3400 days | 2% |
| Stuart Jeffrey | 9/10 | 3415 days | 2% |
| Cameron Page | 10/10 | 3450 days | 2% |
| Michelle Cheyne | 10/10 | 3474 days | 2% |
| Anshuman Bhagwat | 5/10 | 3477 days | 1% |
| Jennifer Ellis | 8/10 | 3487 days | 2% |
| Bill Priddy | 8/10 | 3568 days | 2% |
| Belinda Horn | 10/10 | 3569 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3571 days | 2% |
| Helena Bond | 8/10 | 3574 days | 2% |
| Jane Louise Stokes | 8/10 | 3583 days | 2% |
| Alex Macdonald | 10/10 | 3597 days | 2% |
| Glinys Weller | 10/10 | 3615 days | 1% |
| Laura Daly | 10/10 | 3618 days | 1% |
| Stephanie Mouat | 9/10 | 3628 days | 1% |
| Sam Brydon | 10/10 | 3628 days | 1% |
| Yung Ok Yoo | 8/10 | 3630 days | 1% |
| Sarah Gurney | 8/10 | 3658 days | 1% |
| Janelle Sterling | 10/10 | 3687 days | 1% |
| Thijs Zaadnoordijk | 10/10 | 3689 days | 1% |
| Flurg McSpong | 10/10 | 3720 days | 1% |
| Mary Foster | 10/10 | 3750 days | 1% |
| Viki Ziemba | 10/10 | 3751 days | 1% |
| Jan mentink | 9/10 | 3776 days | 1% |
| Jan Mentink | 10/10 | 3778 days | 1% |
| Jane Monro | 10/10 | 3812 days | 1% |
| Sally Smith | 10/10 | 3842 days | 1% |
| Mark Sandbrook | 10/10 | 3903 days | 1% |
| Andrew Jones | 8/10 | 3934 days | 1% |
| Christine Andersen | 10/10 | 3934 days | 1% |
| Jan Collins | 10/10 | 3953 days | 1% |
| Andrew Stace | 10/10 | 3993 days | 1% |
| Christian Roerig | 10/10 | 3993 days | 1% |
| Elham Isari | 10/10 | 4044 days | 1% |
| SUE COLEMAN | 9/10 | 4054 days | 1% |
| Sidney Stokkers | 9/10 | 4085 days | 1% |
| Derek van Niekerk | 10/10 | 4147 days | 0% |
| Andrew Kermode | 10/10 | 4178 days | 0% |
| Michelle K | 10/10 | 4239 days | 0% |
| Eve Clemens | 10/10 | 4239 days | 0% |
| Ara Moore-Tuwhangai | 10/10 | 4239 days | 0% |
| Mark Ovens | 10/10 | 4269 days | 0% |
| Heike Heller | 9/10 | 4278 days | 0% |
| Walter Neff | 10/10 | 4328 days | 0% |
| Marianne Bergstrøm Matzen | 10/10 | 4359 days | 0% |
| Susan Kirkham | 10/10 | 4359 days | 0% |
| Simon Heffer | 10/10 | 4359 days | 0% |
| Paul Wood | 9/10 | 4390 days | 1% |
| griff griffiths | 9/10 | 4390 days | 1% |
| J Murphy | 9/10 | 4420 days | 1% |
| Kiwix3 | 10/10 | 4451 days | 1% |
| I & K Urquhart | 10/10 | 4512 days | 1% |
| Gary Greenwell | 10/10 | 4543 days | 1% |
| Pierre Cinquin | 9/10 | 4592 days | 1% |
| Chris Quarre | 10/10 | 4604 days | 1% |
| M Morgan | 10/10 | 4634 days | 1% |
| Grantygrant | 10/10 | 4634 days | 1% |
| Ted Pointing | 10/10 | 4634 days | 1% |
| Ron Stenhouse | 10/10 | 4634 days | 1% |
| Elizabeth Stenhouse | 10/10 | 4634 days | 1% |
| Peti 10 | 10/10 | 4665 days | 1% |
| Julian Roots | 9/10 | 4665 days | 1% |
| M Branche | 9/10 | 4667 days | 1% |
| Malgorzata | 10/10 | 4669 days | 1% |
| Michal | 10/10 | 4669 days | 1% |
| Przemystaw Tymizyszyn | 10/10 | 4669 days | 1% |
| brian barran | 9/10 | 4693 days | 1% |
| Nigel Williams | 10/10 | 4724 days | 1% |
| William Notcutt | 10/10 | 4724 days | 1% |
| Moni Sangoi | 9/10 | 4724 days | 1% |
| paulchris | 10/10 | 4755 days | 1% |
| doepie277 | 10/10 | 4755 days | 1% |
| Frank and Suzanne | 9/10 | 4755 days | 1% |
| Alex Laidlaw | 10/10 | 4762 days | 1% |
| gigi29 | 10/10 | 4785 days | 1% |
| Anthony Croton | 10/10 | 4816 days | 1% |
| CollyLuke | 10/10 | 4846 days | 1% |
| Ryan J | 10/10 | 4846 days | 1% |
| sueadegizmo | 10/10 | 4938 days | 1% |
| Carlin | 10/10 | 4938 days | 1% |
| Adam_Heath | 10/10 | 4938 days | 1% |
| Waldo Andersen | 10/10 | 4999 days | 1% |
| Daniel Patricia | 10/10 | 5033 days | 1% |
| Mike & Julia Stone | 10/10 | 5035 days | 1% |
| Bottoms | 9/10 | 5040 days | 1% |
| Hazel & Alan Damerell | 10/10 | 5041 days | 1% |
| Dieter Mangold | 9/10 | 5042 days | 1% |
| Lyn Deavin | 8/10 | 5042 days | 1% |
| Robert McIlraith | 10/10 | 5045 days | 1% |
| Marian Stolker | 10/10 | 5046 days | 1% |
| elaineandbob | 10/10 | 5059 days | 1% |
| Berry | 10/10 | 5132 days | 1% |
| Richard Lechevallier | 10/10 | 5138 days | 1% |
| qofd | 10/10 | 5335 days | 1% |
| Stephen Hunt | 10/10 | 5361 days | 1% |
| Weez18 | 10/10 | 5365 days | 1% |
| Karin Kueng | 10/10 | 5384 days | 1% |
| bryfrance | 10/10 | 5386 days | 1% |
| Ellie Thompson | 10/10 | 5388 days | 1% |
| Diane Johnston | 9/10 | 5389 days | 1% |
| Beat & Connie | 10/10 | 5390 days | 1% |
| Patrick Schaad | 9/10 | 5390 days | 1% |
| Adrian Beckett | 10/10 | 5392 days | 1% |
| Simon Vickers | 10/10 | 5395 days | 1% |
| Pein van Nosrt | 9/10 | 5395 days | 1% |
| LandJ | 9/10 | 5396 days | 1% |
| Eva Bock | 9/10 | 5399 days | 1% |
| Plomp | 9/10 | 5400 days | 1% |
| Eva Stauderova | 10/10 | 5415 days | 1% |
| Robert Smith | 10/10 | 5415 days | 1% |
| Bas Geerts | 9/10 | 5417 days | 1% |
| Derek Archibald | 9/10 | 5417 days | 1% |
| Kiefer Osterrieder | 10/10 | 5419 days | 1% |
| John Winter | 9/10 | 5786 days | 1% |
| glenmh | 10/10 | 5789 days | 1% |
| Steve Canner | 8/10 | 5789 days | 1% |
| Anne Heriot | 10/10 | 5801 days | 1% |
| catdonjaime | 10/10 | 5844 days | 1% |
| CarolB | 10/10 | 6129 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Jacksons Retreat Campervan Holiday Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.01% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Jacksons Retreat Campervan Holiday Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Jacksons Retreat Campervan Holiday Park experience has been adjusted for 197 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 194 | -3.95% |
| 195 | -3.97% |
| 196 | -3.99% |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| … | … |
Balancing Adjustment
1.83% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
87%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.