Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Jacksons Retreat Campervan Holiday Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Jacksons Retreat Campervan Holiday Park
Valid Reviews
194 Valid Reviews
The Jacksons Retreat Campervan Holiday Park experience has a total of 199 reviews. There are 194 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 194 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 133 |
|
69% |
| 9/10 | 40 |
|
21% |
| 8/10 | 13 |
|
7% |
| 7/10 | 0 |
|
0% |
| 6/10 | 1 |
|
1% |
| 5/10 | 2 |
|
1% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
1% |
| 2/10 | 0 |
|
0% |
| 1/10 | 4 |
|
2% |
93.66% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park valid reviews is 93.66% and is based on 194 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
45 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 194 valid reviews, the experience has 45 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 45 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
67% |
| 9/10 | 14 |
|
31% |
| 8/10 | 1 |
|
2% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
96.44% Average
The raw data average (mean) for all the Jacksons Retreat Campervan Holiday Park face-to-face reviews is 96.44% and is based on 45 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.59%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Steve | 6/10 | 27 days | 90% |
| Glenda | 1/10 | 149 days | 42% |
| Taylor | 10/10 | 272 days | 100% |
| Ka Gill | 9/10 | 272 days | 99% |
| Rachel | 10/10 | 362 days | 97% |
| Jim Dodd | 10/10 | 393 days | 95% |
| Paul | 1/10 | 393 days | 39% |
| Chris | 8/10 | 454 days | 90% |
| Andre Castro | 10/10 | 515 days | 89% |
| Donna Harbidge | 10/10 | 515 days | 89% |
| Kelsey | 10/10 | 607 days | 82% |
| Christa | 10/10 | 607 days | 82% |
| J. Roesener | 10/10 | 638 days | 80% |
| Maggie Hirt | 10/10 | 638 days | 80% |
| 小B | 9/10 | 668 days | 77% |
| Beswick Family | 10/10 | 668 days | 78% |
| Kilee Leblanc | 10/10 | 668 days | 78% |
| Daniel Bez | 10/10 | 668 days | 78% |
| Marketa Sumara | 10/10 | 789 days | 67% |
| Andy | 5/10 | 789 days | 51% |
| Lottie | 10/10 | 1003 days | 45% |
| Eleanor and Keith | 10/10 | 1123 days | 35% |
| Caitlin | 9/10 | 1429 days | 14% |
| Hannah | 10/10 | 1641 days | 7% |
| David | 10/10 | 1702 days | 6% |
| Justin | 10/10 | 1794 days | 5% |
| Robert Adler | 10/10 | 1794 days | 5% |
| Liz Wade | 9/10 | 1823 days | 5% |
| Mika Feng | 10/10 | 1854 days | 5% |
| Natalie | 1/10 | 1854 days | 2% |
| Adam | 8/10 | 1915 days | 5% |
| Ayesha Solomon | 10/10 | 1915 days | 5% |
| Adrian Macdonald | 9/10 | 1946 days | 5% |
| Matilda | 10/10 | 2038 days | 5% |
| David | 10/10 | 2129 days | 5% |
| JM | 10/10 | 2129 days | 5% |
| Sarah Everett | 10/10 | 2129 days | 5% |
| kim thomas | 9/10 | 2160 days | 4% |
| Botond Seres | 10/10 | 2160 days | 5% |
| Sir Ed | 1/10 | 2188 days | 2% |
| Lucinda | 10/10 | 2188 days | 4% |
| Liz | 9/10 | 2219 days | 4% |
| Jyoti | 3/10 | 2250 days | 2% |
| Julie Barclay | 10/10 | 2250 days | 4% |
| Scooper | 10/10 | 2341 days | 4% |
| Jenny | 8/10 | 2464 days | 4% |
| Antony Wilson | 10/10 | 2494 days | 4% |
| S Becker | 10/10 | 2494 days | 4% |
| Matt | 10/10 | 2494 days | 4% |
| Antony Lewis | 10/10 | 2494 days | 4% |
| Richard | 9/10 | 2494 days | 4% |
| Boguslaw MAKIELLO | 10/10 | 2508 days | 3% |
| Nathaniel Bond | 10/10 | 2523 days | 3% |
| Carl Elliott | 10/10 | 2525 days | 4% |
| Bob | 10/10 | 2525 days | 4% |
| Nigel & Annie Dale | 10/10 | 2553 days | 4% |
| Luis Vigil Vidal | 10/10 | 2567 days | 3% |
| Helen Bond | 10/10 | 2584 days | 4% |
| Eversons | 9/10 | 2584 days | 4% |
| Maggie Crowe | 10/10 | 2600 days | 4% |
| Thomas Krasowski | 10/10 | 2602 days | 4% |
| Joe Barnett | 10/10 | 2624 days | 4% |
| Samantha Brewin | 10/10 | 2656 days | 4% |
| Jozef Pinkerton | 10/10 | 2696 days | 3% |
| Andy Dearman | 10/10 | 2726 days | 3% |
| Yee Ling Teo | 10/10 | 2837 days | 3% |
| Belinda Clarke | 10/10 | 2863 days | 3% |
| Jason Perks | 9/10 | 2896 days | 3% |
| Peter Armstrong | 9/10 | 2918 days | 3% |
| Victoria Strong | 10/10 | 2947 days | 3% |
| Rebecca Lindsey | 8/10 | 2949 days | 3% |
| Shelley Warkentin | 9/10 | 2980 days | 3% |
| Andries Lubbe | 10/10 | 3010 days | 3% |
| S Webb | 10/10 | 3010 days | 3% |
| Rik Wiel | 9/10 | 3031 days | 3% |
| Edward De Sousa | 10/10 | 3086 days | 3% |
| Stuart Jeffrey | 9/10 | 3102 days | 3% |
| Cameron Page | 10/10 | 3136 days | 3% |
| Michelle Cheyne | 10/10 | 3160 days | 2% |
| Anshuman Bhagwat | 5/10 | 3163 days | 2% |
| Jennifer Ellis | 8/10 | 3173 days | 2% |
| Bill Priddy | 8/10 | 3255 days | 2% |
| Belinda Horn | 10/10 | 3255 days | 2% |
| Ann-Catherine Deblon | 9/10 | 3257 days | 2% |
| Helena Bond | 8/10 | 3260 days | 2% |
| Jane Louise Stokes | 8/10 | 3269 days | 2% |
| Alex Macdonald | 10/10 | 3284 days | 2% |
| Glinys Weller | 10/10 | 3301 days | 2% |
| Laura Daly | 10/10 | 3304 days | 2% |
| Stephanie Mouat | 9/10 | 3315 days | 2% |
| Sam Brydon | 10/10 | 3315 days | 2% |
| Yung Ok Yoo | 8/10 | 3316 days | 2% |
| Sarah Gurney | 8/10 | 3344 days | 2% |
| Janelle Sterling | 10/10 | 3373 days | 2% |
| Thijs Zaadnoordijk | 10/10 | 3376 days | 2% |
| Flurg McSpong | 10/10 | 3407 days | 2% |
| Mary Foster | 10/10 | 3437 days | 2% |
| Viki Ziemba | 10/10 | 3437 days | 2% |
| Jan mentink | 9/10 | 3462 days | 2% |
| Jan Mentink | 10/10 | 3464 days | 2% |
| Jane Monro | 10/10 | 3499 days | 2% |
| Sally Smith | 10/10 | 3528 days | 2% |
| Mark Sandbrook | 10/10 | 3590 days | 2% |
| Andrew Jones | 8/10 | 3621 days | 2% |
| Christine Andersen | 10/10 | 3621 days | 2% |
| Jan Collins | 10/10 | 3639 days | 2% |
| Andrew Stace | 10/10 | 3680 days | 1% |
| Christian Roerig | 10/10 | 3680 days | 1% |
| Elham Isari | 10/10 | 3730 days | 1% |
| SUE COLEMAN | 9/10 | 3741 days | 1% |
| Sidney Stokkers | 9/10 | 3772 days | 1% |
| Derek van Niekerk | 10/10 | 3833 days | 1% |
| Andrew Kermode | 10/10 | 3864 days | 1% |
| Michelle K | 10/10 | 3925 days | 1% |
| Eve Clemens | 10/10 | 3925 days | 1% |
| Ara Moore-Tuwhangai | 10/10 | 3925 days | 1% |
| Mark Ovens | 10/10 | 3955 days | 1% |
| Heike Heller | 9/10 | 3964 days | 1% |
| Walter Neff | 10/10 | 4014 days | 1% |
| Marianne Bergstrøm Matzen | 10/10 | 4045 days | 1% |
| Susan Kirkham | 10/10 | 4045 days | 1% |
| Simon Heffer | 10/10 | 4045 days | 1% |
| Paul Wood | 9/10 | 4076 days | 1% |
| griff griffiths | 9/10 | 4076 days | 1% |
| J Murphy | 9/10 | 4106 days | 1% |
| Kiwix3 | 10/10 | 4137 days | 0% |
| I & K Urquhart | 10/10 | 4198 days | 0% |
| Gary Greenwell | 10/10 | 4229 days | 0% |
| Pierre Cinquin | 9/10 | 4278 days | 0% |
| Chris Quarre | 10/10 | 4290 days | 0% |
| M Morgan | 10/10 | 4320 days | 0% |
| Grantygrant | 10/10 | 4320 days | 0% |
| Ted Pointing | 10/10 | 4320 days | 0% |
| Ron Stenhouse | 10/10 | 4320 days | 0% |
| Elizabeth Stenhouse | 10/10 | 4320 days | 0% |
| Peti 10 | 10/10 | 4351 days | 0% |
| Julian Roots | 9/10 | 4351 days | 0% |
| M Branche | 9/10 | 4353 days | 0% |
| Malgorzata | 10/10 | 4355 days | 0% |
| Michal | 10/10 | 4355 days | 0% |
| Przemystaw Tymizyszyn | 10/10 | 4355 days | 0% |
| brian barran | 9/10 | 4379 days | 0% |
| Nigel Williams | 10/10 | 4410 days | 1% |
| William Notcutt | 10/10 | 4410 days | 1% |
| Moni Sangoi | 9/10 | 4410 days | 1% |
| paulchris | 10/10 | 4441 days | 1% |
| doepie277 | 10/10 | 4441 days | 1% |
| Frank and Suzanne | 9/10 | 4441 days | 1% |
| Alex Laidlaw | 10/10 | 4448 days | 1% |
| gigi29 | 10/10 | 4471 days | 1% |
| Anthony Croton | 10/10 | 4502 days | 1% |
| CollyLuke | 10/10 | 4532 days | 1% |
| Ryan J | 10/10 | 4532 days | 1% |
| sueadegizmo | 10/10 | 4624 days | 1% |
| Carlin | 10/10 | 4624 days | 1% |
| Adam_Heath | 10/10 | 4624 days | 1% |
| Waldo Andersen | 10/10 | 4685 days | 1% |
| Daniel Patricia | 10/10 | 4719 days | 1% |
| Mike & Julia Stone | 10/10 | 4721 days | 1% |
| Bottoms | 9/10 | 4726 days | 1% |
| Hazel & Alan Damerell | 10/10 | 4727 days | 1% |
| Dieter Mangold | 9/10 | 4728 days | 1% |
| Lyn Deavin | 8/10 | 4728 days | 1% |
| Robert McIlraith | 10/10 | 4731 days | 1% |
| Marian Stolker | 10/10 | 4732 days | 1% |
| elaineandbob | 10/10 | 4745 days | 1% |
| Berry | 10/10 | 4818 days | 1% |
| Richard Lechevallier | 10/10 | 4824 days | 1% |
| qofd | 10/10 | 5021 days | 1% |
| Stephen Hunt | 10/10 | 5047 days | 1% |
| Weez18 | 10/10 | 5051 days | 1% |
| Karin Kueng | 10/10 | 5070 days | 1% |
| bryfrance | 10/10 | 5072 days | 1% |
| Ellie Thompson | 10/10 | 5074 days | 1% |
| Diane Johnston | 9/10 | 5075 days | 1% |
| Beat & Connie | 10/10 | 5076 days | 1% |
| Patrick Schaad | 9/10 | 5076 days | 1% |
| Adrian Beckett | 10/10 | 5078 days | 1% |
| Simon Vickers | 10/10 | 5081 days | 1% |
| Pein van Nosrt | 9/10 | 5081 days | 1% |
| LandJ | 9/10 | 5082 days | 1% |
| Eva Bock | 9/10 | 5085 days | 1% |
| Plomp | 9/10 | 5086 days | 1% |
| Eva Stauderova | 10/10 | 5101 days | 1% |
| Robert Smith | 10/10 | 5101 days | 1% |
| Bas Geerts | 9/10 | 5103 days | 1% |
| Derek Archibald | 9/10 | 5103 days | 1% |
| Kiefer Osterrieder | 10/10 | 5105 days | 1% |
| John Winter | 9/10 | 5472 days | 1% |
| glenmh | 10/10 | 5475 days | 1% |
| Steve Canner | 8/10 | 5475 days | 1% |
| Anne Heriot | 10/10 | 5487 days | 1% |
| catdonjaime | 10/10 | 5530 days | 1% |
| CarolB | 10/10 | 5815 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Jacksons Retreat Campervan Holiday Park does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.92% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.