Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
126 Valid Reviews
The Murchison Motorhome Park experience has a total of 129 reviews. There are 126 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 126 valid reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 81 |
|
64% |
9/10 | 24 |
|
19% |
8/10 | 11 |
|
9% |
7/10 | 5 |
|
4% |
6/10 | 2 |
|
2% |
5/10 | 1 |
|
1% |
4/10 | 2 |
|
2% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
93.17% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.17% and is based on 126 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 126 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
Rating | Count | Percentage | |
---|---|---|---|
10/10 | 2 |
|
17% |
9/10 | 4 |
|
33% |
8/10 | 4 |
|
33% |
7/10 | 1 |
|
8% |
6/10 | 0 |
|
0% |
5/10 | 1 |
|
8% |
4/10 | 0 |
|
0% |
3/10 | 0 |
|
0% |
2/10 | 0 |
|
0% |
1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
96.34%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
Reviewer | Rating | Age | Relative Weight |
---|---|---|---|
Anne | 10/10 | 7 days | 100% |
TikitouringNZ | 10/10 | 38 days | 100% |
Derek Gillard | 10/10 | 38 days | 100% |
Quentin Vanantino | 10/10 | 69 days | 100% |
Anaïs | 10/10 | 130 days | 99% |
Monika | 10/10 | 344 days | 93% |
Joanna | 10/10 | 404 days | 91% |
Sue | 10/10 | 404 days | 91% |
Jana | 10/10 | 404 days | 91% |
Celeste | 10/10 | 435 days | 89% |
Jimothyhike | 10/10 | 526 days | 84% |
Dee Sage | 10/10 | 526 days | 84% |
Daniel | 10/10 | 710 days | 71% |
Sue and Scott Collington | 10/10 | 710 days | 71% |
simon | 10/10 | 738 days | 69% |
Juju | 6/10 | 769 days | 57% |
Jo Hopkinson | 10/10 | 769 days | 66% |
PAULA WALLACE | 9/10 | 769 days | 66% |
Florian S. | 4/10 | 800 days | 41% |
Sophie | 10/10 | 800 days | 63% |
Deb | 9/10 | 800 days | 63% |
Daniel | 10/10 | 830 days | 61% |
Alec | 10/10 | 1134 days | 32% |
Mike Whalen | 10/10 | 1134 days | 32% |
Melissa | 10/10 | 1165 days | 30% |
Catherine | 10/10 | 1409 days | 15% |
Helen | 6/10 | 1409 days | 13% |
Jane | 10/10 | 1468 days | 12% |
Sass and Pete | 10/10 | 1499 days | 11% |
Mitch | 10/10 | 1499 days | 11% |
ZMad | 10/10 | 1560 days | 9% |
Abi | 8/10 | 1591 days | 8% |
Aaron | 10/10 | 1713 days | 6% |
Marika Naylor | 10/10 | 1713 days | 6% |
Lisa | 10/10 | 1805 days | 5% |
Paul & Alison Saunders | 10/10 | 1805 days | 5% |
Neil | 10/10 | 1834 days | 5% |
Hatessandflys | 10/10 | 1834 days | 5% |
Sue | 10/10 | 1834 days | 5% |
Sue Hempstead | 10/10 | 1834 days | 5% |
Niko Schachner | 4/10 | 1865 days | 3% |
Mark | 10/10 | 1865 days | 5% |
Achim | 10/10 | 1865 days | 5% |
Faircloughs, Auckland, NZ | 10/10 | 1865 days | 5% |
Lukas | 10/10 | 1896 days | 5% |
Tom McKernan | 10/10 | 1926 days | 5% |
Gil | 10/10 | 1926 days | 5% |
Katherine Ong | 10/10 | 1957 days | 5% |
Pedro | 9/10 | 2199 days | 4% |
Brian Palmer | 10/10 | 2230 days | 4% |
Barry | 10/10 | 2230 days | 4% |
Jill Grimwood | 10/10 | 2230 days | 4% |
Macker | 8/10 | 2291 days | 4% |
Guillaume | 10/10 | 2352 days | 4% |
Karli18 | 9/10 | 2475 days | 4% |
Stephen Lindsay | 10/10 | 2475 days | 4% |
Jenny | 10/10 | 2475 days | 4% |
Johannes Kempf | 9/10 | 2536 days | 4% |
Nat | 10/10 | 2536 days | 4% |
The Weathersons | 8/10 | 2549 days | 2% |
Malindi Esterhuizen | 8/10 | 2577 days | 3% |
Emma Guthrie | 8/10 | 2593 days | 3% |
Henry Hunter | 10/10 | 2594 days | 3% |
Joanna du Toit | 9/10 | 2626 days | 3% |
Edwin Bos | 10/10 | 2636 days | 3% |
Nadene Chessells | 10/10 | 2661 days | 3% |
Prudence Jane | 10/10 | 2670 days | 3% |
Owen Dilling | 10/10 | 2687 days | 3% |
Katherine Ong | 10/10 | 2687 days | 3% |
Sue Armstrong | 10/10 | 2806 days | 3% |
Anja Röhrich | 9/10 | 2861 days | 3% |
Ann Teeters | 10/10 | 2901 days | 3% |
Peter Armstrong | 9/10 | 2929 days | 3% |
Alan Brown | 9/10 | 2929 days | 3% |
Matthias Wohlgemuth | 7/10 | 2943 days | 3% |
Amy Smith | 9/10 | 2949 days | 3% |
Katie Ball | 10/10 | 2962 days | 3% |
Richard and Anne Amphlett | 10/10 | 3205 days | 2% |
Roland Syha | 10/10 | 3230 days | 2% |
Michal Tomer | 10/10 | 3241 days | 2% |
Max | 7/10 | 3248 days | 2% |
Werner Langer | 10/10 | 3266 days | 2% |
Barbara Dantas | 10/10 | 3278 days | 2% |
Ines de la Griesbrei | 9/10 | 3279 days | 2% |
Katy Knapp | 10/10 | 3280 days | 2% |
Jane Louise Stokes | 7/10 | 3280 days | 2% |
Steve Newton | 10/10 | 3301 days | 2% |
Vibeke Pedersen | 10/10 | 3309 days | 2% |
R Werder | 10/10 | 3310 days | 2% |
Matthew Hallowell | 10/10 | 3323 days | 2% |
Scott and Angela | 10/10 | 3326 days | 2% |
David From Switzerland | 10/10 | 3349 days | 2% |
Richard Kirby | 9/10 | 3357 days | 2% |
Fiona Edwards | 8/10 | 3357 days | 2% |
Alan White | 10/10 | 3399 days | 2% |
Yann Le Gac | 9/10 | 3556 days | 2% |
ct2034 | 10/10 | 3601 days | 1% |
Alistair Millward | 9/10 | 3628 days | 1% |
Marten Nommensen | 10/10 | 3660 days | 1% |
Christian Oihenart | 10/10 | 3695 days | 1% |
Dieter & Lydia Schmees | 10/10 | 3722 days | 1% |
Annie Butler | 10/10 | 3783 days | 1% |
Tracy Armstrong | 10/10 | 3783 days | 1% |
Tina Johnson | 10/10 | 3875 days | 1% |
Sunny Sailing | 8/10 | 3905 days | 1% |
Bob Morrison | 9/10 | 3936 days | 1% |
Miro Amsalem | 9/10 | 3997 days | 1% |
Monique Monique | 9/10 | 4025 days | 1% |
Paul W | 9/10 | 4025 days | 1% |
Michael Uebe | 10/10 | 4028 days | 0% |
Helen King | 9/10 | 4178 days | 0% |
Paul Taylor | 9/10 | 4355 days | 0% |
Julian Roots | 8/10 | 4362 days | 0% |
Tom and Jemima Rawlings | 8/10 | 4443 days | 1% |
Anja and Katharina | 10/10 | 4461 days | 1% |
Josef | 9/10 | 4737 days | 1% |
Richard Spandonk | 5/10 | 4744 days | 0% |
Arron | 10/10 | 4756 days | 1% |
polzeath | 7/10 | 4756 days | 1% |
richdrkt | 9/10 | 5032 days | 1% |
Weez18 | 10/10 | 5062 days | 1% |
Helen and Graham | 8/10 | 5077 days | 1% |
Mark | 8/10 | 5100 days | 1% |
John | 9/10 | 5105 days | 1% |
Family van Hessem | 7/10 | 5506 days | 1% |
Alexis De Wilde | 9/10 | 5558 days | 1% |
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
-0.10% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 5 days. Adjustments are according to the following table.
Days | Adjustment |
---|---|
… | … |
2 | -0.04% |
3 | -0.06% |
4 | -0.08% |
5 | -0.10% |
6 | -0.12% |
7 | -0.15% |
8 | -0.17% |
… | … |
0.32% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
97%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.