G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Murchison Motorhome Park.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Murchison Motorhome Park
Valid Reviews
129 Valid Reviews
The Murchison Motorhome Park experience has a total of 132 reviews. There are 129 valid reviews that are included when calculating the ranking score and 3 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 129 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 84 |
|
65% |
| 9/10 | 24 |
|
19% |
| 8/10 | 11 |
|
9% |
| 7/10 | 5 |
|
4% |
| 6/10 | 2 |
|
2% |
| 5/10 | 1 |
|
1% |
| 4/10 | 2 |
|
2% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.33% Average
The raw data average (mean) for all the Murchison Motorhome Park valid reviews is 93.33% and is based on 129 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
12 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 129 valid reviews, the experience has 12 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 12 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
17% |
| 9/10 | 4 |
|
33% |
| 8/10 | 4 |
|
33% |
| 7/10 | 1 |
|
8% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
8% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
83.33% Average
The raw data average (mean) for all the Murchison Motorhome Park face-to-face reviews is 83.33% and is based on 12 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
97.49%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Wes | 10/10 | 281 days | 100% |
| Anne | 10/10 | 309 days | 99% |
| Cecile | 10/10 | 309 days | 99% |
| VamperCan | 10/10 | 309 days | 99% |
| TikitouringNZ | 10/10 | 340 days | 98% |
| Derek Gillard | 10/10 | 340 days | 98% |
| Quentin Vanantino | 10/10 | 371 days | 96% |
| Anaïs | 10/10 | 432 days | 94% |
| Monika | 10/10 | 646 days | 80% |
| Joanna | 10/10 | 706 days | 75% |
| Sue | 10/10 | 706 days | 75% |
| Jana | 10/10 | 706 days | 75% |
| Celeste | 10/10 | 737 days | 72% |
| Jimothyhike | 10/10 | 828 days | 64% |
| Dee Sage | 10/10 | 828 days | 64% |
| Daniel | 10/10 | 1012 days | 45% |
| Sue and Scott Collington | 10/10 | 1012 days | 45% |
| simon | 10/10 | 1040 days | 42% |
| Juju | 6/10 | 1071 days | 34% |
| Jo Hopkinson | 10/10 | 1071 days | 39% |
| PAULA WALLACE | 9/10 | 1071 days | 39% |
| Florian S. | 4/10 | 1102 days | 24% |
| Sophie | 10/10 | 1102 days | 36% |
| Deb | 9/10 | 1102 days | 36% |
| Daniel | 10/10 | 1132 days | 34% |
| Alec | 10/10 | 1436 days | 14% |
| Mike Whalen | 10/10 | 1436 days | 14% |
| Melissa | 10/10 | 1467 days | 13% |
| Catherine | 10/10 | 1711 days | 6% |
| Helen | 6/10 | 1711 days | 5% |
| Jane | 10/10 | 1770 days | 5% |
| Sass and Pete | 10/10 | 1801 days | 5% |
| Mitch | 10/10 | 1801 days | 5% |
| ZMad | 10/10 | 1862 days | 5% |
| Abi | 8/10 | 1893 days | 5% |
| Aaron | 10/10 | 2015 days | 5% |
| Marika Naylor | 10/10 | 2015 days | 5% |
| Lisa | 10/10 | 2107 days | 5% |
| Paul & Alison Saunders | 10/10 | 2107 days | 5% |
| Neil | 10/10 | 2136 days | 5% |
| Hatessandflys | 10/10 | 2136 days | 5% |
| Sue | 10/10 | 2136 days | 5% |
| Sue Hempstead | 10/10 | 2136 days | 5% |
| Niko Schachner | 4/10 | 2167 days | 3% |
| Mark | 10/10 | 2167 days | 4% |
| Achim | 10/10 | 2167 days | 4% |
| Faircloughs, Auckland, NZ | 10/10 | 2167 days | 4% |
| Lukas | 10/10 | 2198 days | 4% |
| Tom McKernan | 10/10 | 2228 days | 4% |
| Gil | 10/10 | 2228 days | 4% |
| Katherine Ong | 10/10 | 2259 days | 4% |
| Pedro | 9/10 | 2501 days | 4% |
| Brian Palmer | 10/10 | 2532 days | 4% |
| Barry | 10/10 | 2532 days | 4% |
| Jill Grimwood | 10/10 | 2532 days | 4% |
| Macker | 8/10 | 2593 days | 3% |
| Guillaume | 10/10 | 2654 days | 3% |
| Karli18 | 9/10 | 2777 days | 3% |
| Stephen Lindsay | 10/10 | 2777 days | 3% |
| Jenny | 10/10 | 2777 days | 3% |
| Johannes Kempf | 9/10 | 2838 days | 3% |
| Nat | 10/10 | 2838 days | 3% |
| The Weathersons | 8/10 | 2851 days | 2% |
| Malindi Esterhuizen | 8/10 | 2879 days | 3% |
| Emma Guthrie | 8/10 | 2895 days | 3% |
| Henry Hunter | 10/10 | 2896 days | 3% |
| Joanna du Toit | 9/10 | 2928 days | 3% |
| Edwin Bos | 10/10 | 2938 days | 3% |
| Nadene Chessells | 10/10 | 2963 days | 3% |
| Prudence Jane | 10/10 | 2972 days | 3% |
| Owen Dilling | 10/10 | 2989 days | 3% |
| Katherine Ong | 10/10 | 2989 days | 3% |
| Sue Armstrong | 10/10 | 3108 days | 3% |
| Anja Röhrich | 9/10 | 3163 days | 2% |
| Ann Teeters | 10/10 | 3203 days | 2% |
| Peter Armstrong | 9/10 | 3231 days | 2% |
| Alan Brown | 9/10 | 3231 days | 2% |
| Matthias Wohlgemuth | 7/10 | 3245 days | 2% |
| Amy Smith | 9/10 | 3251 days | 2% |
| Katie Ball | 10/10 | 3264 days | 2% |
| Richard and Anne Amphlett | 10/10 | 3507 days | 2% |
| Roland Syha | 10/10 | 3532 days | 2% |
| Michal Tomer | 10/10 | 3543 days | 2% |
| Max | 7/10 | 3550 days | 1% |
| Werner Langer | 10/10 | 3568 days | 2% |
| Barbara Dantas | 10/10 | 3580 days | 2% |
| Ines de la Griesbrei | 9/10 | 3581 days | 2% |
| Katy Knapp | 10/10 | 3582 days | 2% |
| Jane Louise Stokes | 7/10 | 3582 days | 1% |
| Steve Newton | 10/10 | 3603 days | 1% |
| Vibeke Pedersen | 10/10 | 3611 days | 1% |
| R Werder | 10/10 | 3612 days | 1% |
| Matthew Hallowell | 10/10 | 3625 days | 1% |
| Scott and Angela | 10/10 | 3628 days | 1% |
| David From Switzerland | 10/10 | 3651 days | 1% |
| Richard Kirby | 9/10 | 3659 days | 1% |
| Fiona Edwards | 8/10 | 3659 days | 1% |
| Alan White | 10/10 | 3701 days | 1% |
| Yann Le Gac | 9/10 | 3858 days | 1% |
| ct2034 | 10/10 | 3903 days | 1% |
| Alistair Millward | 9/10 | 3930 days | 1% |
| Marten Nommensen | 10/10 | 3962 days | 1% |
| Christian Oihenart | 10/10 | 3997 days | 1% |
| Dieter & Lydia Schmees | 10/10 | 4024 days | 1% |
| Annie Butler | 10/10 | 4085 days | 1% |
| Tracy Armstrong | 10/10 | 4085 days | 1% |
| Tina Johnson | 10/10 | 4177 days | 0% |
| Sunny Sailing | 8/10 | 4207 days | 0% |
| Bob Morrison | 9/10 | 4238 days | 0% |
| Miro Amsalem | 9/10 | 4299 days | 0% |
| Monique Monique | 9/10 | 4327 days | 0% |
| Paul W | 9/10 | 4327 days | 0% |
| Michael Uebe | 10/10 | 4330 days | 0% |
| Helen King | 9/10 | 4480 days | 1% |
| Paul Taylor | 9/10 | 4657 days | 1% |
| Julian Roots | 8/10 | 4664 days | 1% |
| Tom and Jemima Rawlings | 8/10 | 4745 days | 1% |
| Anja and Katharina | 10/10 | 4763 days | 1% |
| Josef | 9/10 | 5039 days | 1% |
| Richard Spandonk | 5/10 | 5046 days | 0% |
| Arron | 10/10 | 5058 days | 1% |
| polzeath | 7/10 | 5058 days | 1% |
| richdrkt | 9/10 | 5334 days | 1% |
| Weez18 | 10/10 | 5364 days | 1% |
| Helen and Graham | 8/10 | 5379 days | 1% |
| Mark | 8/10 | 5402 days | 1% |
| John | 9/10 | 5407 days | 1% |
| Family van Hessem | 7/10 | 5808 days | 0% |
| Alexis De Wilde | 9/10 | 5860 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Murchison Motorhome Park experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-4.07% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 42 days. However the Murchison Motorhome Park experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Murchison Motorhome Park experience has been adjusted for 200 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 197 | -4.01% |
| 198 | -4.03% |
| 199 | -4.05% |
| 200 | -4.07% |
| 201 | -4.09% |
| 202 | -4.11% |
| 203 | -4.13% |
| … | … |
Balancing Adjustment
0.59% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
94%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.