G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Juno Hall Backpackers and Camping.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Juno Hall Backpackers and Camping
Valid Reviews
96 Valid Reviews
The Juno Hall Backpackers and Camping experience has a total of 101 reviews. There are 96 valid reviews that are included when calculating the ranking score and 5 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 96 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 56 |
|
58% |
| 9/10 | 24 |
|
25% |
| 8/10 | 13 |
|
14% |
| 7/10 | 1 |
|
1% |
| 6/10 | 2 |
|
2% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
93.65% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping valid reviews is 93.65% and is based on 96 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
4 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 96 valid reviews, the experience has 4 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 4 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 2 |
|
50% |
| 9/10 | 0 |
|
0% |
| 8/10 | 2 |
|
50% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Juno Hall Backpackers and Camping face-to-face reviews is 90.00% and is based on 4 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
95.79%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Ailsa McIntosh | 9/10 | 101 days | 100% |
| Lisa | 10/10 | 285 days | 97% |
| Ti | 9/10 | 315 days | 95% |
| Felicia | 9/10 | 315 days | 95% |
| Marijke | 10/10 | 436 days | 91% |
| Bea | 10/10 | 466 days | 89% |
| Cam an | 10/10 | 466 days | 89% |
| Pat | 10/10 | 711 days | 72% |
| Sabine | 10/10 | 771 days | 67% |
| Rachel | 6/10 | 771 days | 58% |
| Tine Warner | 10/10 | 802 days | 64% |
| Ashley + Mike | 10/10 | 802 days | 64% |
| Fabian Ullrich | 10/10 | 832 days | 61% |
| Rian Caccianiga | 10/10 | 832 days | 61% |
| K Robertson | 10/10 | 863 days | 58% |
| Marie Perret | 10/10 | 863 days | 58% |
| Katie | 10/10 | 1046 days | 40% |
| James Kidston | 10/10 | 1077 days | 37% |
| Szilveszter | 10/10 | 1077 days | 37% |
| Claire Jones | 10/10 | 1077 days | 37% |
| Charlie | 10/10 | 1077 days | 37% |
| Manuel Mayer | 10/10 | 1105 days | 35% |
| Wayne | 10/10 | 1105 days | 35% |
| Arie | 9/10 | 1105 days | 35% |
| Kirsty | 8/10 | 1136 days | 32% |
| Jesper | 10/10 | 1136 days | 33% |
| Laura Jarry | 10/10 | 1228 days | 26% |
| cearon | 9/10 | 1381 days | 16% |
| MB | 7/10 | 1685 days | 6% |
| Patrícia | 9/10 | 1776 days | 5% |
| Ashleigh | 10/10 | 1807 days | 5% |
| Thomas | 10/10 | 1866 days | 5% |
| Finlay | 10/10 | 1958 days | 5% |
| Stefan Hohmann | 8/10 | 2172 days | 4% |
| Liz Wade | 8/10 | 2201 days | 4% |
| Kim | 8/10 | 2201 days | 4% |
| James Murphy | 10/10 | 2232 days | 4% |
| Dil | 10/10 | 2232 days | 4% |
| harre medemblik | 8/10 | 2293 days | 4% |
| Dennis Rijbroek | 10/10 | 2354 days | 4% |
| Mik Jennings | 9/10 | 2354 days | 4% |
| Anselm | 9/10 | 2385 days | 4% |
| Adrian and Tanya | 10/10 | 2416 days | 4% |
| Kate | 9/10 | 2477 days | 4% |
| Tash & Laura | 9/10 | 2566 days | 3% |
| Fabienne&Dustin | 10/10 | 2566 days | 4% |
| Alis | 10/10 | 2566 days | 4% |
| Emma | 10/10 | 2566 days | 4% |
| Nik | 9/10 | 2566 days | 3% |
| seph | 9/10 | 2597 days | 3% |
| Jan Z. | 10/10 | 2597 days | 3% |
| Gerrit | 10/10 | 2597 days | 3% |
| M Elsten | 10/10 | 2597 days | 3% |
| Jason | 10/10 | 2628 days | 3% |
| Agathe | 10/10 | 2658 days | 3% |
| Ali | 9/10 | 2689 days | 3% |
| Xiaoming Guo | 10/10 | 2689 days | 3% |
| Grizzly Girl | 10/10 | 2689 days | 3% |
| Gio | 10/10 | 2750 days | 3% |
| Stefano Clerici | 10/10 | 2781 days | 3% |
| C J B | 10/10 | 2811 days | 3% |
| L + J | 10/10 | 2842 days | 3% |
| Florian | 10/10 | 2872 days | 3% |
| Boguslaw MAKIELLO | 10/10 | 2886 days | 2% |
| M A Pelton | 9/10 | 2928 days | 3% |
| UK 50-something couple | 8/10 | 2931 days | 3% |
| Alyson Reid | 9/10 | 2945 days | 3% |
| Ewan Evans | 9/10 | 2995 days | 3% |
| Lucy Watson | 10/10 | 3022 days | 3% |
| Mairead Bushe | 10/10 | 3027 days | 3% |
| Artemis | 9/10 | 3240 days | 2% |
| Naira Prudencio | 10/10 | 3266 days | 2% |
| Mailhos Cécile | 10/10 | 3271 days | 2% |
| Caryn Grosvenor | 10/10 | 3290 days | 2% |
| Catherine Kay | 8/10 | 3311 days | 2% |
| Svetlana L | 10/10 | 3321 days | 2% |
| Rebecca Lindsey | 9/10 | 3327 days | 2% |
| Neil Warnock | 10/10 | 3358 days | 2% |
| Shelly Stanchuk | 9/10 | 3388 days | 2% |
| Becky and James | 10/10 | 3421 days | 2% |
| Mikael Torres | 9/10 | 3481 days | 2% |
| Pamela Hoffman | 8/10 | 3574 days | 1% |
| Daniel Fuell | 10/10 | 3581 days | 2% |
| John-Jozef Proczka | 9/10 | 3662 days | 1% |
| Loic Journet | 8/10 | 3669 days | 1% |
| Janneke Hekhuis | 8/10 | 3673 days | 1% |
| Max Brunner | 9/10 | 3716 days | 1% |
| Ruth P | 8/10 | 3724 days | 1% |
| Nurul Nadia Naziron | 9/10 | 3789 days | 1% |
| Lotte Spors | 10/10 | 3877 days | 1% |
| Chiara Magelli | 10/10 | 3890 days | 1% |
| Philip Mattes | 9/10 | 3962 days | 1% |
| Claude Nobs | 6/10 | 4058 days | 0% |
| Simon Mehlmann | 10/10 | 4341 days | 0% |
| Camille Gagnant | 8/10 | 4413 days | 1% |
| Amanda Neall | 8/10 | 5452 days | 1% |
Adjustments
Several adjustments to the weighted average are added to improve relevancy and credibility. These adjustments apply equally to all experiences that meet the criteria.
Sample Size Adjustment
No Adjustment
A reasonable number of reviews are necessary in order for the average to be credible and for an experience to take a prime position within the ranking tables. As such, experiences with only a few reviews have a moderated score. This does not mean that the experience or the reviews can't be trusted. The Juno Hall Backpackers and Camping experience has plenty of reviews and does not meet the criteria for any adjustment.
Recent Reviews Adjustment
-1.66% Adjustment
There may be an adjustment if this experience hasn't received any reviews within the last 51 days. However the Juno Hall Backpackers and Camping experience does not meet the criteria for any adjustment.
In addition, an experience's ranking score may be adjusted for each day there is no new ranking. After 1 day the adjustment comes into effect. The maximum number of days that can be adjusted for is 200 days. Due to the seasonal nature of many businesses, this adjustment is applied dynamically throughout the year.
The Juno Hall Backpackers and Camping experience has been adjusted for 80 days. Adjustments are according to the following table.
| Days | Adjustment |
|---|---|
| … | … |
| 77 | -1.60% |
| 78 | -1.62% |
| 79 | -1.64% |
| 80 | -1.66% |
| 81 | -1.68% |
| 82 | -1.70% |
| 83 | -1.72% |
| … | … |
Balancing Adjustment
0.52% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled customers are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
95%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.