Ranking Score Explained

Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

86.14%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 341 days 100%
Nicole 8/10 372 days 97%
Chris 6/10 402 days 84%
Natasha 9/10 433 days 95%
John Holschier 10/10 433 days 96%
Mike Fricker 9/10 586 days 85%
Matt 10/10 616 days 84%
AmericanToby 10/10 616 days 84%
Sietse 9/10 707 days 76%
Kelly 7/10 799 days 63%
Lucas 8/10 799 days 67%
Mike 5/10 1164 days 24%
Stefanie 8/10 1225 days 27%
Leet 9/10 1256 days 25%
Henk 6/10 1406 days 14%
Steph and Denise 10/10 1498 days 12%
Mrs H 5/10 1833 days 4%
Mrs H 5/10 1833 days 4%
Layna 8/10 2168 days 5%
Sabine 8/10 2229 days 4%
Charlie 8/10 2502 days 4%
Don Strachan 9/10 2533 days 4%
Coco B. 3/10 2625 days 2%
Mike Fricker 8/10 2655 days 4%
Stefano Clerici 10/10 2717 days 3%
Teb 7/10 2717 days 3%
Nancy 6/10 2808 days 3%
Dominic Gould 8/10 2924 days 3%
Kendra Seamus Matilda and Oskar 10/10 3011 days 3%
Eugenie Desforges 9/10 3050 days 3%
Viola Cube 7/10 3067 days 3%
Kathrina Handschuh 10/10 3087 days 3%
Haley Everitt 9/10 3126 days 3%
John Smith 8/10 3201 days 2%
Maxine Fallot 7/10 3299 days 2%
Diandra Buesen 8/10 3358 days 2%
Michelle Smit 9/10 3416 days 2%
Gordon Lee 9/10 3504 days 2%
Sean Stevens 10/10 3570 days 2%
Bill Milburn 5/10 3601 days 1%
Tim De Boer 7/10 3647 days 1%
mathieu boustie 9/10 3660 days 1%
Michelle Rushton 8/10 3667 days 1%
Mabel Vanasperen 7/10 3670 days 1%
Sebastian 10/10 3690 days 1%
Andrew Watts 10/10 3700 days 1%
Sarah Gurney 8/10 3707 days 1%
Lionel C. 8/10 3751 days 1%
María del Carmen Escandell 9/10 3759 days 1%
Christine Slowiak 9/10 3812 days 1%
E Kane 8/10 3821 days 1%
Christoph 10/10 3925 days 1%
Sara Gonzalez 9/10 3956 days 1%
Mike Merrick 8/10 3965 days 1%
Celia Nowak 10/10 3968 days 1%
Alexis Leneveu 10/10 4001 days 1%
Heather Kingston 8/10 4055 days 1%
Sara Berton 8/10 4309 days 0%
Elise Boinnot 9/10 4327 days 0%
Thomas Dequidt 10/10 4327 days 0%
Harel Cliad 10/10 4357 days 0%
nimrod yaron 10/10 4358 days 0%
kiwifamily2 10/10 4359 days 0%
David Wood 7/10 4451 days 1%
Shantell Hunter 7/10 4543 days 1%
Team Kim&James 10/10 4543 days 1%
Sarah Horn 10/10 4653 days 1%
Sebastian Russell-Smits 10/10 4653 days 1%
Loesje 7/10 4665 days 1%
lisa taylor 8/10 4665 days 1%
Darren Abbott 8/10 4748 days 1%
Roshnie 8/10 4765 days 1%
Boule_de_gomme 10/10 5030 days 1%
Daniel & Manuela 8/10 5036 days 1%
Danielle 7/10 5042 days 1%
Lotte Foged 7/10 5057 days 1%
Mike1952 8/10 5059 days 1%
Johanna & Mark 7/10 5378 days 1%
Oliver Berg 8/10 5379 days 1%
Christoph & Maria 9/10 5386 days 1%
K & J Overton 9/10 5390 days 1%
Anika Jedelsky 8/10 5397 days 1%
Omar Candon 8/10 5397 days 1%
Heike Toepelt 10/10 5416 days 1%
Liz Dolman 8/10 5419 days 1%
Mieke Knoops 8/10 5771 days 1%
Josy 9/10 5781 days 1%
Ines Diana 9/10 5788 days 1%
carolineder 7/10 5851 days 1%
billdee 10/10 5973 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.61% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

88%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.