Ranking Score Explained

Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Trounson Kauri Park Campground.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Trounson Kauri Park Campground

Valid Reviews

90 Valid Reviews

The Trounson Kauri Park Campground experience has a total of 92 reviews. There are 90 valid reviews that are included when calculating the ranking score and 2 invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 90 valid reviews:

Rating Count Percentage
10/10 24
27%
9/10 18
20%
8/10 27
30%
7/10 13
14%
6/10 3
3%
5/10 4
4%
4/10 0
0%
3/10 1
1%
2/10 0
0%
1/10 0
0%

83.33% Average

The raw data average (mean) for all the Trounson Kauri Park Campground valid reviews is 83.33% and is based on 90 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

27 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 90 valid reviews, the experience has 27 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 27 face-to-face reviews:

Rating Count Percentage
10/10 9
33%
9/10 5
19%
8/10 9
33%
7/10 4
15%
6/10 0
0%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

87.04% Average

The raw data average (mean) for all the Trounson Kauri Park Campground face-to-face reviews is 87.04% and is based on 27 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

85.22%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
KL 10/10 30 days 100%
Nicole 8/10 61 days 98%
Chris 6/10 91 days 86%
Natasha 9/10 122 days 98%
John Holschier 10/10 122 days 99%
Mike Fricker 9/10 275 days 95%
Matt 10/10 305 days 95%
AmericanToby 10/10 305 days 95%
Sietse 9/10 396 days 90%
Kelly 7/10 488 days 80%
Lucas 8/10 488 days 85%
Mike 5/10 853 days 45%
Stefanie 8/10 914 days 51%
Leet 9/10 945 days 49%
Henk 6/10 1095 days 30%
Steph and Denise 10/10 1187 days 28%
Mrs H 5/10 1522 days 8%
Mrs H 5/10 1522 days 8%
Layna 8/10 1857 days 5%
Sabine 8/10 1918 days 5%
Charlie 8/10 2191 days 4%
Don Strachan 9/10 2222 days 4%
Coco B. 3/10 2314 days 2%
Mike Fricker 8/10 2344 days 4%
Stefano Clerici 10/10 2406 days 4%
Teb 7/10 2406 days 4%
Nancy 6/10 2497 days 3%
Dominic Gould 8/10 2613 days 3%
Kendra Seamus Matilda and Oskar 10/10 2700 days 3%
Eugenie Desforges 9/10 2739 days 3%
Viola Cube 7/10 2756 days 3%
Kathrina Handschuh 10/10 2776 days 3%
Haley Everitt 9/10 2815 days 3%
John Smith 8/10 2890 days 3%
Maxine Fallot 7/10 2988 days 2%
Diandra Buesen 8/10 3047 days 3%
Michelle Smit 9/10 3105 days 2%
Gordon Lee 9/10 3193 days 2%
Sean Stevens 10/10 3259 days 2%
Bill Milburn 5/10 3290 days 2%
Tim De Boer 7/10 3336 days 2%
mathieu boustie 9/10 3349 days 2%
Michelle Rushton 8/10 3356 days 2%
Mabel Vanasperen 7/10 3359 days 2%
Sebastian 10/10 3379 days 2%
Andrew Watts 10/10 3389 days 2%
Sarah Gurney 8/10 3396 days 2%
Lionel C. 8/10 3440 days 2%
María del Carmen Escandell 9/10 3448 days 2%
Christine Slowiak 9/10 3501 days 2%
E Kane 8/10 3510 days 2%
Christoph 10/10 3614 days 1%
Sara Gonzalez 9/10 3645 days 1%
Mike Merrick 8/10 3654 days 1%
Celia Nowak 10/10 3657 days 1%
Alexis Leneveu 10/10 3690 days 1%
Heather Kingston 8/10 3744 days 1%
Sara Berton 8/10 3998 days 1%
Elise Boinnot 9/10 4016 days 1%
Thomas Dequidt 10/10 4016 days 1%
Harel Cliad 10/10 4046 days 0%
nimrod yaron 10/10 4047 days 0%
kiwifamily2 10/10 4048 days 1%
David Wood 7/10 4140 days 0%
Shantell Hunter 7/10 4232 days 0%
Team Kim&James 10/10 4232 days 0%
Sarah Horn 10/10 4342 days 0%
Sebastian Russell-Smits 10/10 4342 days 0%
Loesje 7/10 4354 days 0%
lisa taylor 8/10 4354 days 0%
Darren Abbott 8/10 4437 days 1%
Roshnie 8/10 4454 days 1%
Boule_de_gomme 10/10 4719 days 1%
Daniel & Manuela 8/10 4725 days 1%
Danielle 7/10 4731 days 1%
Lotte Foged 7/10 4746 days 1%
Mike1952 8/10 4748 days 1%
Johanna & Mark 7/10 5067 days 1%
Oliver Berg 8/10 5068 days 1%
Christoph & Maria 9/10 5075 days 1%
K & J Overton 9/10 5079 days 1%
Anika Jedelsky 8/10 5086 days 1%
Omar Candon 8/10 5086 days 1%
Heike Toepelt 10/10 5105 days 1%
Liz Dolman 8/10 5108 days 1%
Mieke Knoops 8/10 5460 days 1%
Josy 9/10 5470 days 1%
Ines Diana 9/10 5477 days 1%
carolineder 7/10 5540 days 1%
billdee 10/10 5662 days 1%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Trounson Kauri Park Campground does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

1.78% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

86%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.