Kia ora, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.07%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2001 days | 100% |
| Mike Fricker | 10/10 | 2274 days | 88% |
| Clementine | 8/10 | 2894 days | 60% |
| Micha Kuster | 7/10 | 2903 days | 56% |
| Gauthier Dournean | 9/10 | 2913 days | 60% |
| Katja Manz | 8/10 | 2936 days | 58% |
| MARK CURPHEY | 10/10 | 2953 days | 58% |
| Rachel Ram | 8/10 | 2960 days | 57% |
| Camila Capel | 10/10 | 3009 days | 56% |
| Alberto | 7/10 | 3155 days | 46% |
| Rebecca Kearns | 10/10 | 3158 days | 50% |
| Eva Neumann | 7/10 | 3158 days | 46% |
| Heike Schreiber | 7/10 | 3164 days | 46% |
| Leonie Kraft | 10/10 | 3184 days | 48% |
| Manibod Vannaphone | 9/10 | 3185 days | 48% |
| Nico Wedel | 8/10 | 3187 days | 47% |
| Andrea Le Stunff | 9/10 | 3189 days | 48% |
| Rocio Lucero | 10/10 | 3195 days | 48% |
| Annalies Beard | 10/10 | 3198 days | 48% |
| Nina Krzis | 7/10 | 3199 days | 44% |
| Max von Felde | 9/10 | 3200 days | 47% |
| Aneta Hambergeroua | 9/10 | 3208 days | 47% |
| Clara Loizeil | 7/10 | 3208 days | 44% |
| Megan Lenox | 9/10 | 3210 days | 47% |
| Andy Burfoot | 10/10 | 3211 days | 47% |
| Xavier Bistodeau | 7/10 | 3213 days | 44% |
| Anna Scholten | 9/10 | 3217 days | 46% |
| Sophia Harnisch | 10/10 | 3220 days | 47% |
| Veronique Kaplan | 7/10 | 3221 days | 43% |
| Rob Manson | 9/10 | 3223 days | 46% |
| Daniel Roedel | 7/10 | 3226 days | 43% |
| Edwine | 10/10 | 3235 days | 46% |
| Kathanina Jasik | 8/10 | 3242 days | 45% |
| Bryan Anders | 10/10 | 3262 days | 45% |
| Ahmed Mohsen Aly | 9/10 | 3308 days | 43% |
| Marie Schmid | 10/10 | 3575 days | 31% |
| Anne Hempelt | 8/10 | 3645 days | 28% |
| Claudia de Winter | 7/10 | 3890 days | 16% |
| Simon Mehlmann | 9/10 | 3896 days | 17% |
| Alex | 9/10 | 3897 days | 17% |
| Becky | 9/10 | 3897 days | 17% |
| Cathrin Wisgiekl | 10/10 | 3923 days | 16% |
| Jan Kerkhoff | 10/10 | 3923 days | 16% |
| Johannes | 9/10 | 3946 days | 15% |
| Hendrik Schanz | 8/10 | 3971 days | 14% |
| FlyingKiwiGirl | 8/10 | 4223 days | 3% |
| Anton Thisted | 9/10 | 4251 days | 2% |
| Josefine Sjodin | 7/10 | 4251 days | 1% |
| Katie Fleck | 8/10 | 4251 days | 2% |
| Iban Dupont | 10/10 | 4267 days | 1% |
| Guillaume Boudrand | 9/10 | 4267 days | 1% |
| Selina Lott | 10/10 | 4288 days | 0% |
| Constanze | 10/10 | 4288 days | 0% |
| Kristin Denny | 10/10 | 4294 days | 0% |
| Thibault Bonenfant | 7/10 | 4380 days | 17% |
| Liz Marquart Scholtz | 8/10 | 4385 days | 18% |
| sidcupjon | 9/10 | 4649 days | 18% |
| R E Webb | 8/10 | 4661 days | 18% |
| M Neuman | 8/10 | 4670 days | 18% |
| Gary A | 8/10 | 4770 days | 18% |
| David and Karen | 8/10 | 5007 days | 18% |
| Malcolm Jones | 9/10 | 5008 days | 18% |
| Nicola Shaw | 10/10 | 5008 days | 19% |
| Hannah Roberts | 9/10 | 5012 days | 18% |
| Claudio | 10/10 | 5021 days | 19% |
| K_and_K | 9/10 | 5227 days | 18% |
| Rob | 9/10 | 5297 days | 18% |
| Grant | 9/10 | 5301 days | 18% |
| Claudia | 9/10 | 5307 days | 18% |
| Elin Haggq | 9/10 | 5361 days | 18% |
| Mercedes Valera | 10/10 | 5370 days | 19% |
| Marcio Moretti | 9/10 | 5390 days | 18% |
| Mark | 9/10 | 5399 days | 18% |
| Jens Bo Rykor | 8/10 | 5421 days | 18% |
| Jorrit Bust | 8/10 | 5422 days | 18% |
| Kane Chain | 10/10 | 5425 days | 19% |
| menzel | 10/10 | 5453 days | 19% |
| warrenp | 8/10 | 5455 days | 18% |
| johnma | 10/10 | 5459 days | 19% |
| thomash | 8/10 | 5464 days | 18% |
| jennyb | 9/10 | 5468 days | 18% |
| Sibylle Locher | 9/10 | 5478 days | 18% |
| Anna | 8/10 | 5478 days | 18% |
| Sofie | 9/10 | 5709 days | 18% |
| caroldarren | 10/10 | 5714 days | 19% |
| Amelie | 8/10 | 5735 days | 18% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.28% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.