Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.94%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2072 days | 100% |
| Mike Fricker | 10/10 | 2345 days | 88% |
| Clementine | 8/10 | 2965 days | 60% |
| Micha Kuster | 7/10 | 2974 days | 56% |
| Gauthier Dournean | 9/10 | 2984 days | 60% |
| Katja Manz | 8/10 | 3007 days | 58% |
| MARK CURPHEY | 10/10 | 3024 days | 58% |
| Rachel Ram | 8/10 | 3031 days | 57% |
| Camila Capel | 10/10 | 3080 days | 56% |
| Alberto | 7/10 | 3226 days | 46% |
| Rebecca Kearns | 10/10 | 3229 days | 50% |
| Eva Neumann | 7/10 | 3229 days | 46% |
| Heike Schreiber | 7/10 | 3235 days | 46% |
| Leonie Kraft | 10/10 | 3255 days | 48% |
| Manibod Vannaphone | 9/10 | 3256 days | 48% |
| Nico Wedel | 8/10 | 3258 days | 47% |
| Andrea Le Stunff | 9/10 | 3260 days | 48% |
| Rocio Lucero | 10/10 | 3266 days | 48% |
| Annalies Beard | 10/10 | 3269 days | 48% |
| Nina Krzis | 7/10 | 3270 days | 44% |
| Max von Felde | 9/10 | 3271 days | 47% |
| Aneta Hambergeroua | 9/10 | 3279 days | 47% |
| Clara Loizeil | 7/10 | 3279 days | 44% |
| Megan Lenox | 9/10 | 3281 days | 47% |
| Andy Burfoot | 10/10 | 3282 days | 47% |
| Xavier Bistodeau | 7/10 | 3284 days | 44% |
| Anna Scholten | 9/10 | 3288 days | 46% |
| Sophia Harnisch | 10/10 | 3291 days | 47% |
| Veronique Kaplan | 7/10 | 3292 days | 44% |
| Rob Manson | 9/10 | 3294 days | 46% |
| Daniel Roedel | 7/10 | 3297 days | 43% |
| Edwine | 10/10 | 3306 days | 46% |
| Kathanina Jasik | 8/10 | 3313 days | 45% |
| Bryan Anders | 10/10 | 3333 days | 45% |
| Ahmed Mohsen Aly | 9/10 | 3379 days | 43% |
| Marie Schmid | 10/10 | 3646 days | 31% |
| Anne Hempelt | 8/10 | 3716 days | 28% |
| Claudia de Winter | 7/10 | 3961 days | 16% |
| Simon Mehlmann | 9/10 | 3967 days | 17% |
| Alex | 9/10 | 3968 days | 17% |
| Becky | 9/10 | 3968 days | 17% |
| Cathrin Wisgiekl | 10/10 | 3994 days | 16% |
| Jan Kerkhoff | 10/10 | 3994 days | 16% |
| Johannes | 9/10 | 4017 days | 15% |
| Hendrik Schanz | 8/10 | 4042 days | 14% |
| FlyingKiwiGirl | 8/10 | 4294 days | 3% |
| Anton Thisted | 9/10 | 4322 days | 2% |
| Josefine Sjodin | 7/10 | 4322 days | 2% |
| Katie Fleck | 8/10 | 4322 days | 2% |
| Iban Dupont | 10/10 | 4338 days | 1% |
| Guillaume Boudrand | 9/10 | 4338 days | 1% |
| Selina Lott | 10/10 | 4359 days | 0% |
| Constanze | 10/10 | 4359 days | 0% |
| Kristin Denny | 10/10 | 4365 days | 0% |
| Thibault Bonenfant | 7/10 | 4451 days | 20% |
| Liz Marquart Scholtz | 8/10 | 4456 days | 21% |
| sidcupjon | 9/10 | 4720 days | 21% |
| R E Webb | 8/10 | 4732 days | 21% |
| M Neuman | 8/10 | 4741 days | 21% |
| Gary A | 8/10 | 4841 days | 21% |
| David and Karen | 8/10 | 5078 days | 21% |
| Malcolm Jones | 9/10 | 5079 days | 21% |
| Nicola Shaw | 10/10 | 5079 days | 22% |
| Hannah Roberts | 9/10 | 5083 days | 21% |
| Claudio | 10/10 | 5092 days | 22% |
| K_and_K | 9/10 | 5298 days | 21% |
| Rob | 9/10 | 5368 days | 21% |
| Grant | 9/10 | 5372 days | 21% |
| Claudia | 9/10 | 5378 days | 21% |
| Elin Haggq | 9/10 | 5432 days | 21% |
| Mercedes Valera | 10/10 | 5441 days | 22% |
| Marcio Moretti | 9/10 | 5461 days | 21% |
| Mark | 9/10 | 5470 days | 21% |
| Jens Bo Rykor | 8/10 | 5492 days | 21% |
| Jorrit Bust | 8/10 | 5493 days | 21% |
| Kane Chain | 10/10 | 5496 days | 22% |
| menzel | 10/10 | 5524 days | 22% |
| warrenp | 8/10 | 5526 days | 21% |
| johnma | 10/10 | 5530 days | 22% |
| thomash | 8/10 | 5535 days | 21% |
| jennyb | 9/10 | 5539 days | 21% |
| Sibylle Locher | 9/10 | 5549 days | 21% |
| Anna | 8/10 | 5549 days | 21% |
| Sofie | 9/10 | 5780 days | 21% |
| caroldarren | 10/10 | 5785 days | 22% |
| Amelie | 8/10 | 5806 days | 21% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.30% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.