G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2382 days | 100% |
| Mike Fricker | 10/10 | 2655 days | 86% |
| Clementine | 8/10 | 3275 days | 54% |
| Micha Kuster | 7/10 | 3284 days | 50% |
| Gauthier Dournean | 9/10 | 3294 days | 53% |
| Katja Manz | 8/10 | 3317 days | 51% |
| MARK CURPHEY | 10/10 | 3334 days | 52% |
| Rachel Ram | 8/10 | 3341 days | 50% |
| Camila Capel | 10/10 | 3390 days | 49% |
| Alberto | 7/10 | 3536 days | 38% |
| Rebecca Kearns | 10/10 | 3539 days | 41% |
| Eva Neumann | 7/10 | 3539 days | 38% |
| Heike Schreiber | 7/10 | 3545 days | 38% |
| Leonie Kraft | 10/10 | 3565 days | 40% |
| Manibod Vannaphone | 9/10 | 3566 days | 40% |
| Nico Wedel | 8/10 | 3568 days | 39% |
| Andrea Le Stunff | 9/10 | 3570 days | 39% |
| Rocio Lucero | 10/10 | 3576 days | 39% |
| Annalies Beard | 10/10 | 3579 days | 39% |
| Nina Krzis | 7/10 | 3580 days | 36% |
| Max von Felde | 9/10 | 3581 days | 39% |
| Aneta Hambergeroua | 9/10 | 3589 days | 38% |
| Clara Loizeil | 7/10 | 3589 days | 36% |
| Megan Lenox | 9/10 | 3591 days | 38% |
| Andy Burfoot | 10/10 | 3592 days | 39% |
| Xavier Bistodeau | 7/10 | 3594 days | 36% |
| Anna Scholten | 9/10 | 3598 days | 38% |
| Sophia Harnisch | 10/10 | 3601 days | 38% |
| Veronique Kaplan | 7/10 | 3602 days | 35% |
| Rob Manson | 9/10 | 3604 days | 38% |
| Daniel Roedel | 7/10 | 3607 days | 35% |
| Edwine | 10/10 | 3616 days | 37% |
| Kathanina Jasik | 8/10 | 3623 days | 36% |
| Bryan Anders | 10/10 | 3643 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3689 days | 33% |
| Marie Schmid | 10/10 | 3956 days | 20% |
| Anne Hempelt | 8/10 | 4026 days | 16% |
| Claudia de Winter | 7/10 | 4271 days | 4% |
| Simon Mehlmann | 9/10 | 4277 days | 4% |
| Alex | 9/10 | 4278 days | 4% |
| Becky | 9/10 | 4278 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4304 days | 2% |
| Jan Kerkhoff | 10/10 | 4304 days | 2% |
| Johannes | 9/10 | 4327 days | 1% |
| Hendrik Schanz | 8/10 | 4352 days | 0% |
| FlyingKiwiGirl | 8/10 | 4604 days | 24% |
| Anton Thisted | 9/10 | 4632 days | 24% |
| Josefine Sjodin | 7/10 | 4632 days | 23% |
| Katie Fleck | 8/10 | 4632 days | 24% |
| Iban Dupont | 10/10 | 4648 days | 25% |
| Guillaume Boudrand | 9/10 | 4648 days | 24% |
| Selina Lott | 10/10 | 4669 days | 25% |
| Constanze | 10/10 | 4669 days | 25% |
| Kristin Denny | 10/10 | 4675 days | 25% |
| Thibault Bonenfant | 7/10 | 4761 days | 23% |
| Liz Marquart Scholtz | 8/10 | 4766 days | 24% |
| sidcupjon | 9/10 | 5030 days | 24% |
| R E Webb | 8/10 | 5042 days | 24% |
| M Neuman | 8/10 | 5051 days | 24% |
| Gary A | 8/10 | 5151 days | 24% |
| David and Karen | 8/10 | 5388 days | 24% |
| Malcolm Jones | 9/10 | 5389 days | 24% |
| Nicola Shaw | 10/10 | 5389 days | 25% |
| Hannah Roberts | 9/10 | 5393 days | 24% |
| Claudio | 10/10 | 5402 days | 25% |
| K_and_K | 9/10 | 5608 days | 24% |
| Rob | 9/10 | 5678 days | 24% |
| Grant | 9/10 | 5682 days | 24% |
| Claudia | 9/10 | 5688 days | 24% |
| Elin Haggq | 9/10 | 5742 days | 24% |
| Mercedes Valera | 10/10 | 5751 days | 25% |
| Marcio Moretti | 9/10 | 5771 days | 24% |
| Mark | 9/10 | 5780 days | 24% |
| Jens Bo Rykor | 8/10 | 5802 days | 24% |
| Jorrit Bust | 8/10 | 5803 days | 24% |
| Kane Chain | 10/10 | 5806 days | 25% |
| menzel | 10/10 | 5834 days | 25% |
| warrenp | 8/10 | 5836 days | 24% |
| johnma | 10/10 | 5840 days | 25% |
| thomash | 8/10 | 5845 days | 24% |
| jennyb | 9/10 | 5849 days | 24% |
| Sibylle Locher | 9/10 | 5859 days | 24% |
| Anna | 8/10 | 5859 days | 24% |
| Sofie | 9/10 | 6090 days | 24% |
| caroldarren | 10/10 | 6095 days | 25% |
| Amelie | 8/10 | 6116 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.