Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mount Maunganui Summit Walk.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mount Maunganui Summit Walk
Valid Reviews
86 Valid Reviews
The Mount Maunganui Summit Walk experience has a total of 86 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 86 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 26 |
|
30% |
| 9/10 | 28 |
|
33% |
| 8/10 | 20 |
|
23% |
| 7/10 | 12 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.91% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk valid reviews is 87.91% and is based on 86 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
79 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 86 valid reviews, the experience has 79 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 79 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 24 |
|
30% |
| 9/10 | 25 |
|
32% |
| 8/10 | 19 |
|
24% |
| 7/10 | 11 |
|
14% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
87.85% Average
The raw data average (mean) for all the Mount Maunganui Summit Walk face-to-face reviews is 87.85% and is based on 79 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
88.23%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| JjLockwood | 10/10 | 2389 days | 100% |
| Mike Fricker | 10/10 | 2662 days | 86% |
| Clementine | 8/10 | 3282 days | 54% |
| Micha Kuster | 7/10 | 3291 days | 50% |
| Gauthier Dournean | 9/10 | 3301 days | 53% |
| Katja Manz | 8/10 | 3324 days | 51% |
| MARK CURPHEY | 10/10 | 3341 days | 52% |
| Rachel Ram | 8/10 | 3348 days | 50% |
| Camila Capel | 10/10 | 3397 days | 49% |
| Alberto | 7/10 | 3543 days | 38% |
| Rebecca Kearns | 10/10 | 3546 days | 41% |
| Eva Neumann | 7/10 | 3546 days | 38% |
| Heike Schreiber | 7/10 | 3552 days | 38% |
| Leonie Kraft | 10/10 | 3572 days | 40% |
| Manibod Vannaphone | 9/10 | 3573 days | 40% |
| Nico Wedel | 8/10 | 3575 days | 39% |
| Andrea Le Stunff | 9/10 | 3577 days | 39% |
| Rocio Lucero | 10/10 | 3583 days | 39% |
| Annalies Beard | 10/10 | 3586 days | 39% |
| Nina Krzis | 7/10 | 3587 days | 36% |
| Max von Felde | 9/10 | 3588 days | 39% |
| Aneta Hambergeroua | 9/10 | 3596 days | 38% |
| Clara Loizeil | 7/10 | 3596 days | 36% |
| Megan Lenox | 9/10 | 3598 days | 38% |
| Andy Burfoot | 10/10 | 3599 days | 39% |
| Xavier Bistodeau | 7/10 | 3601 days | 36% |
| Anna Scholten | 9/10 | 3605 days | 38% |
| Sophia Harnisch | 10/10 | 3608 days | 38% |
| Veronique Kaplan | 7/10 | 3609 days | 35% |
| Rob Manson | 9/10 | 3611 days | 38% |
| Daniel Roedel | 7/10 | 3614 days | 35% |
| Edwine | 10/10 | 3623 days | 37% |
| Kathanina Jasik | 8/10 | 3630 days | 36% |
| Bryan Anders | 10/10 | 3650 days | 36% |
| Ahmed Mohsen Aly | 9/10 | 3696 days | 33% |
| Marie Schmid | 10/10 | 3963 days | 20% |
| Anne Hempelt | 8/10 | 4033 days | 16% |
| Claudia de Winter | 7/10 | 4278 days | 4% |
| Simon Mehlmann | 9/10 | 4284 days | 4% |
| Alex | 9/10 | 4285 days | 4% |
| Becky | 9/10 | 4285 days | 4% |
| Cathrin Wisgiekl | 10/10 | 4311 days | 2% |
| Jan Kerkhoff | 10/10 | 4311 days | 2% |
| Johannes | 9/10 | 4334 days | 1% |
| Hendrik Schanz | 8/10 | 4359 days | 0% |
| FlyingKiwiGirl | 8/10 | 4611 days | 24% |
| Anton Thisted | 9/10 | 4639 days | 25% |
| Josefine Sjodin | 7/10 | 4639 days | 23% |
| Katie Fleck | 8/10 | 4639 days | 24% |
| Iban Dupont | 10/10 | 4655 days | 25% |
| Guillaume Boudrand | 9/10 | 4655 days | 25% |
| Selina Lott | 10/10 | 4676 days | 25% |
| Constanze | 10/10 | 4676 days | 25% |
| Kristin Denny | 10/10 | 4682 days | 25% |
| Thibault Bonenfant | 7/10 | 4768 days | 23% |
| Liz Marquart Scholtz | 8/10 | 4773 days | 24% |
| sidcupjon | 9/10 | 5037 days | 25% |
| R E Webb | 8/10 | 5049 days | 24% |
| M Neuman | 8/10 | 5058 days | 24% |
| Gary A | 8/10 | 5158 days | 24% |
| David and Karen | 8/10 | 5395 days | 24% |
| Malcolm Jones | 9/10 | 5396 days | 25% |
| Nicola Shaw | 10/10 | 5396 days | 25% |
| Hannah Roberts | 9/10 | 5400 days | 25% |
| Claudio | 10/10 | 5409 days | 25% |
| K_and_K | 9/10 | 5615 days | 25% |
| Rob | 9/10 | 5685 days | 25% |
| Grant | 9/10 | 5689 days | 25% |
| Claudia | 9/10 | 5695 days | 25% |
| Elin Haggq | 9/10 | 5749 days | 25% |
| Mercedes Valera | 10/10 | 5758 days | 25% |
| Marcio Moretti | 9/10 | 5778 days | 25% |
| Mark | 9/10 | 5787 days | 25% |
| Jens Bo Rykor | 8/10 | 5809 days | 24% |
| Jorrit Bust | 8/10 | 5810 days | 24% |
| Kane Chain | 10/10 | 5813 days | 25% |
| menzel | 10/10 | 5841 days | 25% |
| warrenp | 8/10 | 5843 days | 24% |
| johnma | 10/10 | 5847 days | 25% |
| thomash | 8/10 | 5852 days | 24% |
| jennyb | 9/10 | 5856 days | 25% |
| Sibylle Locher | 9/10 | 5866 days | 25% |
| Anna | 8/10 | 5866 days | 24% |
| Sofie | 9/10 | 6097 days | 25% |
| caroldarren | 10/10 | 6102 days | 25% |
| Amelie | 8/10 | 6123 days | 24% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mount Maunganui Summit Walk does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.26% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.