Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Mangahuia Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Mangahuia Campsite
Valid Reviews
68 Valid Reviews
The Mangahuia Campsite experience has a total of 69 reviews. There are 68 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 68 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 9 |
|
13% |
| 9/10 | 12 |
|
18% |
| 8/10 | 21 |
|
31% |
| 7/10 | 16 |
|
24% |
| 6/10 | 5 |
|
7% |
| 5/10 | 2 |
|
3% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 1 |
|
1% |
77.50% Average
The raw data average (mean) for all the Mangahuia Campsite valid reviews is 77.50% and is based on 68 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
22 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 68 valid reviews, the experience has 22 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 22 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 3 |
|
14% |
| 9/10 | 5 |
|
23% |
| 8/10 | 6 |
|
27% |
| 7/10 | 7 |
|
32% |
| 6/10 | 0 |
|
0% |
| 5/10 | 1 |
|
5% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
80.45% Average
The raw data average (mean) for all the Mangahuia Campsite face-to-face reviews is 80.45% and is based on 22 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
76.05%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| CEV | 8/10 | 7 days | 100% |
| TS | 8/10 | 37 days | 100% |
| Desceul | 6/10 | 282 days | 84% |
| Emma | 8/10 | 282 days | 95% |
| Milly Struthers | 6/10 | 463 days | 77% |
| Christopher | 7/10 | 463 days | 83% |
| Kirsty B | 8/10 | 676 days | 74% |
| Liam Dent | 6/10 | 738 days | 61% |
| Howards | 8/10 | 860 days | 58% |
| @saltyskin | 10/10 | 982 days | 46% |
| Basil | 8/10 | 982 days | 46% |
| Caroline | 9/10 | 1041 days | 40% |
| Leet | 9/10 | 1256 days | 24% |
| Emer | 8/10 | 1317 days | 20% |
| Kate | 9/10 | 1468 days | 12% |
| Celeste | 5/10 | 2108 days | 3% |
| Ju | 1/10 | 2108 days | 2% |
| Tessa | 7/10 | 2321 days | 4% |
| Pat Burns | 7/10 | 2474 days | 4% |
| Anders Knutsson | 10/10 | 2532 days | 4% |
| Guillaume | 4/10 | 2533 days | 2% |
| Nadja Kampfhenkel | 6/10 | 2533 days | 3% |
| Mike | 9/10 | 2533 days | 4% |
| Francois & Caroline | 8/10 | 2533 days | 4% |
| Myra Van Dijk | 9/10 | 2866 days | 3% |
| Paul Vinken | 9/10 | 2935 days | 3% |
| Jennifer Duhnke | 6/10 | 3233 days | 2% |
| Megan Jurgensmeyer | 7/10 | 3297 days | 2% |
| Jayma Dancer | 8/10 | 3329 days | 2% |
| Gordon Lee | 8/10 | 3504 days | 2% |
| Clara Bertomeu | 8/10 | 3520 days | 2% |
| Tatiana Rochereau | 7/10 | 3544 days | 2% |
| Carsten Philipp | 10/10 | 3714 days | 1% |
| Rogier K | 7/10 | 3722 days | 1% |
| David and Stephan | 10/10 | 4004 days | 1% |
| GN100 | 8/10 | 4085 days | 1% |
| Sidney Stokkers | 8/10 | 4085 days | 1% |
| Pelletier | 7/10 | 4267 days | 0% |
| Justin globalgauthiers.blogspot.com | 8/10 | 4269 days | 0% |
| Janek Belcher | 9/10 | 4277 days | 0% |
| Adele Grandguillot | 7/10 | 4297 days | 0% |
| Sarah Beyeler | 8/10 | 4299 days | 0% |
| Kim Lavener | 7/10 | 4299 days | 0% |
| Hadler | 9/10 | 4301 days | 0% |
| Christine Helleiner | 9/10 | 4301 days | 0% |
| Steffen | 7/10 | 4303 days | 0% |
| Sergey Pronkin | 8/10 | 4303 days | 0% |
| Stina Hultberg | 8/10 | 4304 days | 0% |
| Linus Larsson | 7/10 | 4306 days | 0% |
| Constanza Salas | 10/10 | 4333 days | 0% |
| Claudia | 9/10 | 4337 days | 0% |
| Julia Bonisch | 10/10 | 4343 days | 0% |
| Laura Pleumeekers | 7/10 | 4345 days | 0% |
| Zoe Ross | 4/10 | 4359 days | 0% |
| Hannah | 7/10 | 4390 days | 1% |
| Johannes J | 8/10 | 4481 days | 1% |
| ramy | 7/10 | 4634 days | 1% |
| Menu | 9/10 | 4655 days | 1% |
| Will and Taylor | 9/10 | 4665 days | 1% |
| Patricia Busbach | 10/10 | 4693 days | 1% |
| arnaud paquet | 10/10 | 4724 days | 1% |
| Boule_de_gomme | 10/10 | 5030 days | 1% |
| Dean | 5/10 | 5105 days | 1% |
| JadesWorld | 7/10 | 5151 days | 1% |
| Ryan Dorsey | 8/10 | 5393 days | 1% |
| Kathleen Brown | 7/10 | 5394 days | 1% |
| Jerry & Floon | 8/10 | 5394 days | 1% |
| Faye & Ben | 8/10 | 5419 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Mangahuia Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
4.25% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
80%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.