G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
76 Valid Reviews
The Maitai Bay Campsite experience has a total of 76 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 76 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
29% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
30% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.18% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.18% and is based on 76 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 76 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.26%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Debbie | 10/10 | 289 days | 100% |
| Marilyn Miller | 9/10 | 317 days | 98% |
| JAA | 8/10 | 317 days | 97% |
| Tim Schmitter | 9/10 | 379 days | 95% |
| Lucy | 9/10 | 409 days | 94% |
| Max | 9/10 | 654 days | 79% |
| Anna Swain | 8/10 | 1597 days | 8% |
| Belen Ramirez | 10/10 | 1628 days | 8% |
| Claudi | 9/10 | 1658 days | 7% |
| Adam | 7/10 | 1778 days | 5% |
| James | 8/10 | 1809 days | 5% |
| Olivia | 8/10 | 1809 days | 5% |
| Crystal | 9/10 | 1962 days | 5% |
| Kate B | 10/10 | 1993 days | 5% |
| Critta | 10/10 | 2450 days | 4% |
| Rachel | 9/10 | 2509 days | 4% |
| Lauren Glass | 10/10 | 2571 days | 4% |
| Anton Gordon | 7/10 | 2601 days | 3% |
| Amul | 10/10 | 2785 days | 3% |
| Emma Guthrie | 8/10 | 2846 days | 3% |
| Georgia Gray | 7/10 | 2876 days | 3% |
| Belinda Du Plessis | 10/10 | 2877 days | 3% |
| Mikayla Candido | 6/10 | 2921 days | 3% |
| Michelle Smith | 8/10 | 2941 days | 3% |
| Laura | 6/10 | 2996 days | 2% |
| George Keiller | 4/10 | 3021 days | 2% |
| Jason Stalgis | 8/10 | 3232 days | 2% |
| Paul Smith | 8/10 | 3241 days | 2% |
| Tobias Krieghoff | 8/10 | 3337 days | 2% |
| Philipp Jahn | 9/10 | 3370 days | 2% |
| Michelle Smit | 7/10 | 3422 days | 2% |
| Chantal Heller | 9/10 | 3567 days | 2% |
| Urs Baumgartner | 9/10 | 3625 days | 2% |
| Matthias Turck | 10/10 | 3644 days | 1% |
| Marianne Leclerco | 10/10 | 3671 days | 1% |
| Timo von Wirth | 9/10 | 3683 days | 1% |
| Jonathan Briggs | 8/10 | 3695 days | 1% |
| Nikita Jones | 10/10 | 3696 days | 1% |
| Rebecca Can | 8/10 | 3818 days | 1% |
| Helen Ameis | 10/10 | 3886 days | 1% |
| Mike Merrick | 7/10 | 3972 days | 1% |
| Stephanie King | 8/10 | 3983 days | 1% |
| Thomas and Sonja | 10/10 | 4024 days | 1% |
| Jurgen Moors | 10/10 | 4036 days | 1% |
| Heather Kingston | 8/10 | 4061 days | 1% |
| Ron Clarke | 8/10 | 4092 days | 1% |
| Andrew Young | 10/10 | 4307 days | 0% |
| Sara Clausen | 9/10 | 4313 days | 0% |
| Philipp | 9/10 | 4347 days | 0% |
| Blue Bottle | 4/10 | 4365 days | 0% |
| kiwifamily2 | 7/10 | 4366 days | 0% |
| Juandflow | 8/10 | 4366 days | 0% |
| Ourlot | 10/10 | 4672 days | 1% |
| Loesje | 8/10 | 4672 days | 1% |
| lisa taylor | 8/10 | 4672 days | 1% |
| Will and Taylor | 8/10 | 4700 days | 1% |
| Regan Fairley | 9/10 | 4700 days | 1% |
| Jan and Pedi | 9/10 | 4753 days | 1% |
| Steven Hill | 9/10 | 5033 days | 1% |
| Samplonius | 8/10 | 5061 days | 1% |
| Claudia & Julian | 10/10 | 5064 days | 1% |
| S Tucker | 9/10 | 5117 days | 1% |
| colinrea | 10/10 | 5158 days | 1% |
| Rachel Cockroft | 9/10 | 5375 days | 1% |
| Danielle | 9/10 | 5381 days | 1% |
| Iain Campbell | 10/10 | 5381 days | 1% |
| Kendall | 8/10 | 5386 days | 1% |
| Boi Sagarra | 9/10 | 5386 days | 1% |
| joke | 8/10 | 5390 days | 1% |
| Lukis Haertel | 10/10 | 5428 days | 1% |
| iBert | 10/10 | 5431 days | 1% |
| Cymen Crick | 10/10 | 5676 days | 1% |
| hooperuk | 10/10 | 5737 days | 1% |
| timgr | 8/10 | 5843 days | 1% |
| jennyb | 9/10 | 5856 days | 1% |
| Mike | 8/10 | 5870 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.