Hi, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Maitai Bay Campsite.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Maitai Bay Campsite
Valid Reviews
75 Valid Reviews
The Maitai Bay Campsite experience has a total of 75 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 75 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 21 |
|
28% |
| 9/10 | 21 |
|
28% |
| 8/10 | 23 |
|
31% |
| 7/10 | 6 |
|
8% |
| 6/10 | 2 |
|
3% |
| 5/10 | 0 |
|
0% |
| 4/10 | 2 |
|
3% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.00% Average
The raw data average (mean) for all the Maitai Bay Campsite valid reviews is 86.00% and is based on 75 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
21 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 75 valid reviews, the experience has 21 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 21 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 6 |
|
29% |
| 9/10 | 9 |
|
43% |
| 8/10 | 6 |
|
29% |
| 7/10 | 0 |
|
0% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.00% Average
The raw data average (mean) for all the Maitai Bay Campsite face-to-face reviews is 90.00% and is based on 21 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
87.33%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Marilyn Miller | 9/10 | 31 days | 100% |
| JAA | 8/10 | 31 days | 99% |
| Tim Schmitter | 9/10 | 93 days | 100% |
| Lucy | 9/10 | 123 days | 99% |
| Max | 9/10 | 368 days | 92% |
| Anna Swain | 8/10 | 1311 days | 20% |
| Belen Ramirez | 10/10 | 1342 days | 18% |
| Claudi | 9/10 | 1372 days | 16% |
| Adam | 7/10 | 1492 days | 10% |
| James | 8/10 | 1523 days | 10% |
| Olivia | 8/10 | 1523 days | 10% |
| Crystal | 9/10 | 1676 days | 6% |
| Kate B | 10/10 | 1707 days | 5% |
| Critta | 10/10 | 2164 days | 4% |
| Rachel | 9/10 | 2223 days | 4% |
| Lauren Glass | 10/10 | 2285 days | 4% |
| Anton Gordon | 7/10 | 2315 days | 3% |
| Amul | 10/10 | 2499 days | 3% |
| Emma Guthrie | 8/10 | 2560 days | 3% |
| Georgia Gray | 7/10 | 2590 days | 3% |
| Belinda Du Plessis | 10/10 | 2591 days | 3% |
| Mikayla Candido | 6/10 | 2635 days | 3% |
| Michelle Smith | 8/10 | 2655 days | 3% |
| Laura | 6/10 | 2710 days | 2% |
| George Keiller | 4/10 | 2735 days | 2% |
| Jason Stalgis | 8/10 | 2946 days | 2% |
| Paul Smith | 8/10 | 2955 days | 2% |
| Tobias Krieghoff | 8/10 | 3051 days | 2% |
| Philipp Jahn | 9/10 | 3084 days | 2% |
| Michelle Smit | 7/10 | 3136 days | 2% |
| Chantal Heller | 9/10 | 3281 days | 2% |
| Urs Baumgartner | 9/10 | 3339 days | 2% |
| Matthias Turck | 10/10 | 3358 days | 2% |
| Marianne Leclerco | 10/10 | 3385 days | 1% |
| Timo von Wirth | 9/10 | 3397 days | 2% |
| Jonathan Briggs | 8/10 | 3409 days | 1% |
| Nikita Jones | 10/10 | 3410 days | 2% |
| Rebecca Can | 8/10 | 3532 days | 1% |
| Helen Ameis | 10/10 | 3600 days | 1% |
| Mike Merrick | 7/10 | 3686 days | 1% |
| Stephanie King | 8/10 | 3697 days | 1% |
| Thomas and Sonja | 10/10 | 3738 days | 1% |
| Jurgen Moors | 10/10 | 3750 days | 1% |
| Heather Kingston | 8/10 | 3775 days | 1% |
| Ron Clarke | 8/10 | 3806 days | 1% |
| Andrew Young | 10/10 | 4021 days | 0% |
| Sara Clausen | 9/10 | 4027 days | 0% |
| Philipp | 9/10 | 4061 days | 0% |
| Blue Bottle | 4/10 | 4079 days | 0% |
| kiwifamily2 | 7/10 | 4080 days | 0% |
| Juandflow | 8/10 | 4080 days | 0% |
| Ourlot | 10/10 | 4386 days | 1% |
| Loesje | 8/10 | 4386 days | 1% |
| lisa taylor | 8/10 | 4386 days | 1% |
| Will and Taylor | 8/10 | 4414 days | 1% |
| Regan Fairley | 9/10 | 4414 days | 1% |
| Jan and Pedi | 9/10 | 4467 days | 0% |
| Steven Hill | 9/10 | 4747 days | 0% |
| Samplonius | 8/10 | 4775 days | 0% |
| Claudia & Julian | 10/10 | 4778 days | 0% |
| S Tucker | 9/10 | 4831 days | 0% |
| colinrea | 10/10 | 4872 days | 1% |
| Rachel Cockroft | 9/10 | 5089 days | 0% |
| Danielle | 9/10 | 5095 days | 0% |
| Iain Campbell | 10/10 | 5095 days | 0% |
| Kendall | 8/10 | 5100 days | 0% |
| Boi Sagarra | 9/10 | 5100 days | 0% |
| joke | 8/10 | 5104 days | 0% |
| Lukis Haertel | 10/10 | 5142 days | 0% |
| iBert | 10/10 | 5145 days | 1% |
| Cymen Crick | 10/10 | 5390 days | 1% |
| hooperuk | 10/10 | 5451 days | 0% |
| timgr | 8/10 | 5557 days | 0% |
| jennyb | 9/10 | 5570 days | 0% |
| Mike | 8/10 | 5584 days | 0% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Maitai Bay Campsite does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.40% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
89%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.