Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Huka Falls Walkway

Valid Reviews

139 Valid Reviews

The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 139 valid reviews:

Rating Count Percentage
10/10 42
30%
9/10 33
24%
8/10 38
27%
7/10 20
14%
6/10 6
4%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

86.12% Average

The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

128 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 128 face-to-face reviews:

Rating Count Percentage
10/10 37
29%
9/10 28
22%
8/10 37
29%
7/10 20
16%
6/10 6
5%
5/10 0
0%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

85.47% Average

The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.25%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Mike Fricker 10/10 291 days 100%
Mike Fricker 10/10 2360 days 4%
Amy Lord 7/10 2579 days 3%
Liane Bausch 8/10 2675 days 3%
Julien Turpin 10/10 2748 days 3%
Michel and Susanne 10/10 2919 days 2%
Tim Fassbender 9/10 2957 days 2%
Saskia Schug 8/10 2998 days 2%
Felicity Ford 8/10 3000 days 2%
Lucy Millett 7/10 3005 days 2%
Megan Telford 8/10 3005 days 2%
Alice Frater 9/10 3012 days 2%
Jack Robinson 10/10 3024 days 2%
Sylvain Schiber 9/10 3029 days 2%
Elizabeth Braidotti 10/10 3096 days 2%
Sebastiaan 7/10 3265 days 2%
Andrea Tabaka 10/10 3291 days 2%
Natasha Harbinson 6/10 3292 days 1%
Melissa Fuster 7/10 3315 days 1%
Iris Kerbler 7/10 3318 days 1%
Thomas Werner 6/10 3322 days 1%
Vanesha Patel 9/10 3326 days 2%
gita feichtingerova 10/10 3351 days 2%
Caro G 9/10 3400 days 1%
Fiona Hawkins 8/10 3967 days 0%
Luisa Bach 9/10 4021 days 0%
Jesseca Klausch 7/10 4031 days 0%
Vincent Schaeflier 9/10 4031 days 0%
Romina Bolz 7/10 4069 days 0%
Elodie and jo 10/10 4393 days 0%
Lauret Stulemeyer 9/10 4448 days 0%
Jan Sjoerdtje 9/10 4451 days 0%
Pietersen 8/10 4471 days 0%
Julia Ramseier 10/10 4472 days 0%
James Darren Tennant 8/10 4472 days 0%
Martina Posch 10/10 4474 days 0%
Lisa Blake 6/10 4476 days 0%
Christop Isabella 10/10 4723 days 0%
Jens Moller 7/10 4728 days 0%
Peter Hart 9/10 4732 days 0%
Tim Germany 9/10 4735 days 0%
Dick Stewart 6/10 4740 days 0%
Lisa Ruhfus 9/10 4744 days 0%
Geoffrey Kuppens 10/10 4744 days 0%
Anglea de Smit 8/10 4746 days 0%
Moritz 9/10 4748 days 0%
Elise Violet 7/10 4748 days 0%
Rachel 9/10 4749 days 0%
Farid Juillot 8/10 4749 days 0%
Simon Fry 8/10 4749 days 0%
Andy Bridgman 8/10 4749 days 0%
Marilyn Mobley 10/10 4750 days 0%
Graham Swinyard 9/10 4758 days 0%
Samplonius 9/10 4759 days 0%
Adam Critchley 8/10 4761 days 0%
Corv V D Hof 8/10 4761 days 0%
Dugald McCallum 10/10 4763 days 0%
Peter Broosder 7/10 4825 days 0%
Annie 10/10 4826 days 0%
Kevin & Chris 10/10 4833 days 0%
Konny 10/10 4842 days 0%
Lardy 7/10 4843 days 0%
R & M Willows 10/10 4843 days 0%
twiddi 9/10 5070 days 0%
Zoe Barker 9/10 5075 days 0%
Alice Bastiman 8/10 5078 days 0%
Natalie Maguire 7/10 5084 days 0%
Harald Schmidt 8/10 5086 days 0%
Guy Cohen 10/10 5087 days 0%
Birgette Lindved 10/10 5090 days 0%
Aimee Pollett 8/10 5091 days 0%
Nathalie Verzeletti 8/10 5091 days 0%
Steve Read 8/10 5094 days 0%
Julia Hofstetter 8/10 5094 days 0%
Diane Johnston 9/10 5094 days 0%
Faye Cox 8/10 5099 days 0%
Rachel Kent-Lawton 10/10 5101 days 0%
Pieter & Annelies 7/10 5103 days 0%
Ronald Lippett 8/10 5106 days 0%
Kurmann/Kayser 10/10 5107 days 0%
Birgette Weiner 8/10 5115 days 0%
Tayler Gray 9/10 5116 days 0%
Petersen 10/10 5122 days 0%
TheBigLebowski 9/10 5160 days 0%
Matt 10/10 5214 days 0%
Andrew Hammond 9/10 5252 days 0%
K_and_K 8/10 5313 days 0%
Kurt 8/10 5399 days 0%
uceil 9/10 5414 days 0%
Family_Thomsen 10/10 5448 days 0%
Gerhard Kronen 8/10 5463 days 0%
Mary 7/10 5468 days 0%
Cecile 9/10 5469 days 0%
Evelien Thijs 8/10 5473 days 0%
Elisabeth Egerup 10/10 5473 days 0%
Maria Lorentzen 7/10 5473 days 0%
Luisa 8/10 5476 days 0%
Mark 10/10 5485 days 0%
Josy 10/10 5486 days 0%
Tanja Titze 10/10 5487 days 0%
Hannah Clark 10/10 5487 days 0%
Nikki Wood 10/10 5488 days 0%
Lisa Beauchemin 9/10 5489 days 0%
Helen Power 8/10 5489 days 0%
Bryan Keddie 10/10 5490 days 0%
Susan 10/10 5490 days 0%
Brenda 8/10 5491 days 0%
Eva 8/10 5492 days 0%
Yvonne Ing 10/10 5493 days 0%
Coby Aalbrecht 6/10 5493 days 0%
John-Paul 10/10 5494 days 0%
Wolfgang G 9/10 5500 days 0%
Veltmaat NL 7/10 5500 days 0%
Chris Kevin 7/10 5503 days 0%
Douglas Kirby 8/10 5507 days 0%
deanlaw 9/10 5539 days 0%
joannaw 10/10 5541 days 0%
varenaee 9/10 5541 days 0%
Anne Ford 7/10 5558 days 0%
Stefan Lua 9/10 5558 days 0%
Lesley Nixon 7/10 5566 days 0%
Sena 10/10 5566 days 0%
Stefanie Micheler 10/10 5567 days 0%
Hennie Neeleman 8/10 5568 days 0%
Hans Barth 8/10 5576 days 0%
Dimitry Zonnet 8/10 5582 days 0%
emmah 7/10 5683 days 0%
EvertG 9/10 5781 days 0%
Michael Maddams 8/10 5798 days 0%
arthurwa 10/10 5800 days 0%
gerhardm 10/10 5800 days 0%
Kaye 9/10 5800 days 0%
Jake1 8/10 5802 days 0%
DaveV 8/10 5816 days 0%
Falk 6/10 5816 days 0%
WiebkeS 8/10 5816 days 0%
LosItaly 9/10 5817 days 0%
TsjerkJ 9/10 5818 days 0%
BrendaM 10/10 6181 days 0%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.84% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.