G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Huka Falls Walkway.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Huka Falls Walkway
Valid Reviews
139 Valid Reviews
The Huka Falls Walkway experience has a total of 140 reviews. There are 139 valid reviews that are included when calculating the ranking score and 1 invalid review that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 139 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 42 |
|
30% |
| 9/10 | 33 |
|
24% |
| 8/10 | 38 |
|
27% |
| 7/10 | 20 |
|
14% |
| 6/10 | 6 |
|
4% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
86.12% Average
The raw data average (mean) for all the Huka Falls Walkway valid reviews is 86.12% and is based on 139 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
128 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 139 valid reviews, the experience has 128 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 128 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 37 |
|
29% |
| 9/10 | 28 |
|
22% |
| 8/10 | 37 |
|
29% |
| 7/10 | 20 |
|
16% |
| 6/10 | 6 |
|
5% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
85.47% Average
The raw data average (mean) for all the Huka Falls Walkway face-to-face reviews is 85.47% and is based on 128 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
90.92%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Mike Fricker | 10/10 | 651 days | 100% |
| Mike Fricker | 10/10 | 2720 days | 4% |
| Amy Lord | 7/10 | 2939 days | 3% |
| Liane Bausch | 8/10 | 3035 days | 3% |
| Julien Turpin | 10/10 | 3108 days | 3% |
| Michel and Susanne | 10/10 | 3279 days | 3% |
| Tim Fassbender | 9/10 | 3317 days | 3% |
| Saskia Schug | 8/10 | 3358 days | 2% |
| Felicity Ford | 8/10 | 3360 days | 2% |
| Lucy Millett | 7/10 | 3365 days | 2% |
| Megan Telford | 8/10 | 3365 days | 2% |
| Alice Frater | 9/10 | 3372 days | 2% |
| Jack Robinson | 10/10 | 3384 days | 2% |
| Sylvain Schiber | 9/10 | 3389 days | 2% |
| Elizabeth Braidotti | 10/10 | 3456 days | 2% |
| Sebastiaan | 7/10 | 3625 days | 2% |
| Andrea Tabaka | 10/10 | 3651 days | 2% |
| Natasha Harbinson | 6/10 | 3652 days | 1% |
| Melissa Fuster | 7/10 | 3675 days | 2% |
| Iris Kerbler | 7/10 | 3678 days | 2% |
| Thomas Werner | 6/10 | 3682 days | 1% |
| Vanesha Patel | 9/10 | 3686 days | 2% |
| gita feichtingerova | 10/10 | 3711 days | 2% |
| Caro G | 9/10 | 3760 days | 1% |
| Fiona Hawkins | 8/10 | 4327 days | 0% |
| Luisa Bach | 9/10 | 4381 days | 1% |
| Jesseca Klausch | 7/10 | 4391 days | 1% |
| Vincent Schaeflier | 9/10 | 4391 days | 1% |
| Romina Bolz | 7/10 | 4429 days | 1% |
| Elodie and jo | 10/10 | 4753 days | 1% |
| Lauret Stulemeyer | 9/10 | 4808 days | 1% |
| Jan Sjoerdtje | 9/10 | 4811 days | 1% |
| Pietersen | 8/10 | 4831 days | 1% |
| Julia Ramseier | 10/10 | 4832 days | 1% |
| James Darren Tennant | 8/10 | 4832 days | 1% |
| Martina Posch | 10/10 | 4834 days | 1% |
| Lisa Blake | 6/10 | 4836 days | 1% |
| Christop Isabella | 10/10 | 5083 days | 1% |
| Jens Moller | 7/10 | 5088 days | 1% |
| Peter Hart | 9/10 | 5092 days | 1% |
| Tim Germany | 9/10 | 5095 days | 1% |
| Dick Stewart | 6/10 | 5100 days | 1% |
| Lisa Ruhfus | 9/10 | 5104 days | 1% |
| Geoffrey Kuppens | 10/10 | 5104 days | 1% |
| Anglea de Smit | 8/10 | 5106 days | 1% |
| Moritz | 9/10 | 5108 days | 1% |
| Elise Violet | 7/10 | 5108 days | 1% |
| Rachel | 9/10 | 5109 days | 1% |
| Farid Juillot | 8/10 | 5109 days | 1% |
| Simon Fry | 8/10 | 5109 days | 1% |
| Andy Bridgman | 8/10 | 5109 days | 1% |
| Marilyn Mobley | 10/10 | 5110 days | 1% |
| Graham Swinyard | 9/10 | 5118 days | 1% |
| Samplonius | 9/10 | 5119 days | 1% |
| Adam Critchley | 8/10 | 5121 days | 1% |
| Corv V D Hof | 8/10 | 5121 days | 1% |
| Dugald McCallum | 10/10 | 5123 days | 1% |
| Peter Broosder | 7/10 | 5185 days | 1% |
| Annie | 10/10 | 5186 days | 1% |
| Kevin & Chris | 10/10 | 5193 days | 1% |
| Konny | 10/10 | 5202 days | 1% |
| Lardy | 7/10 | 5203 days | 1% |
| R & M Willows | 10/10 | 5203 days | 1% |
| twiddi | 9/10 | 5430 days | 1% |
| Zoe Barker | 9/10 | 5435 days | 1% |
| Alice Bastiman | 8/10 | 5438 days | 1% |
| Natalie Maguire | 7/10 | 5444 days | 1% |
| Harald Schmidt | 8/10 | 5446 days | 1% |
| Guy Cohen | 10/10 | 5447 days | 1% |
| Birgette Lindved | 10/10 | 5450 days | 1% |
| Aimee Pollett | 8/10 | 5451 days | 1% |
| Nathalie Verzeletti | 8/10 | 5451 days | 1% |
| Steve Read | 8/10 | 5454 days | 1% |
| Julia Hofstetter | 8/10 | 5454 days | 1% |
| Diane Johnston | 9/10 | 5454 days | 1% |
| Faye Cox | 8/10 | 5459 days | 1% |
| Rachel Kent-Lawton | 10/10 | 5461 days | 1% |
| Pieter & Annelies | 7/10 | 5463 days | 1% |
| Ronald Lippett | 8/10 | 5466 days | 1% |
| Kurmann/Kayser | 10/10 | 5467 days | 1% |
| Birgette Weiner | 8/10 | 5475 days | 1% |
| Tayler Gray | 9/10 | 5476 days | 1% |
| Petersen | 10/10 | 5482 days | 1% |
| TheBigLebowski | 9/10 | 5520 days | 1% |
| Matt | 10/10 | 5574 days | 1% |
| Andrew Hammond | 9/10 | 5612 days | 1% |
| K_and_K | 8/10 | 5673 days | 1% |
| Kurt | 8/10 | 5759 days | 1% |
| uceil | 9/10 | 5774 days | 1% |
| Family_Thomsen | 10/10 | 5808 days | 1% |
| Gerhard Kronen | 8/10 | 5823 days | 1% |
| Mary | 7/10 | 5828 days | 1% |
| Cecile | 9/10 | 5829 days | 1% |
| Evelien Thijs | 8/10 | 5833 days | 1% |
| Elisabeth Egerup | 10/10 | 5833 days | 1% |
| Maria Lorentzen | 7/10 | 5833 days | 1% |
| Luisa | 8/10 | 5836 days | 1% |
| Mark | 10/10 | 5845 days | 1% |
| Josy | 10/10 | 5846 days | 1% |
| Tanja Titze | 10/10 | 5847 days | 1% |
| Hannah Clark | 10/10 | 5847 days | 1% |
| Nikki Wood | 10/10 | 5848 days | 1% |
| Lisa Beauchemin | 9/10 | 5849 days | 1% |
| Helen Power | 8/10 | 5849 days | 1% |
| Bryan Keddie | 10/10 | 5850 days | 1% |
| Susan | 10/10 | 5850 days | 1% |
| Brenda | 8/10 | 5851 days | 1% |
| Eva | 8/10 | 5852 days | 1% |
| Yvonne Ing | 10/10 | 5853 days | 1% |
| Coby Aalbrecht | 6/10 | 5853 days | 1% |
| John-Paul | 10/10 | 5854 days | 1% |
| Wolfgang G | 9/10 | 5860 days | 1% |
| Veltmaat NL | 7/10 | 5860 days | 1% |
| Chris Kevin | 7/10 | 5863 days | 1% |
| Douglas Kirby | 8/10 | 5867 days | 1% |
| deanlaw | 9/10 | 5899 days | 1% |
| joannaw | 10/10 | 5901 days | 1% |
| varenaee | 9/10 | 5901 days | 1% |
| Anne Ford | 7/10 | 5918 days | 1% |
| Stefan Lua | 9/10 | 5918 days | 1% |
| Lesley Nixon | 7/10 | 5926 days | 1% |
| Sena | 10/10 | 5926 days | 1% |
| Stefanie Micheler | 10/10 | 5927 days | 1% |
| Hennie Neeleman | 8/10 | 5928 days | 1% |
| Hans Barth | 8/10 | 5936 days | 1% |
| Dimitry Zonnet | 8/10 | 5942 days | 1% |
| emmah | 7/10 | 6043 days | 1% |
| EvertG | 9/10 | 6141 days | 1% |
| Michael Maddams | 8/10 | 6158 days | 1% |
| arthurwa | 10/10 | 6160 days | 1% |
| gerhardm | 10/10 | 6160 days | 1% |
| Kaye | 9/10 | 6160 days | 1% |
| Jake1 | 8/10 | 6162 days | 1% |
| DaveV | 8/10 | 6176 days | 1% |
| Falk | 6/10 | 6176 days | 1% |
| WiebkeS | 8/10 | 6176 days | 1% |
| LosItaly | 9/10 | 6177 days | 1% |
| TsjerkJ | 9/10 | 6178 days | 1% |
| BrendaM | 10/10 | 6541 days | 1% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Huka Falls Walkway does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
0.88% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
92%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.