Hey, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.
The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!
We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?
Below you'll find details around some of the important factors that went into calculating the ranking score for Lake Marian Track.
If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.
Lake Marian Track
Valid Reviews
65 Valid Reviews
The Lake Marian Track experience has a total of 65 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.
Below is the distribution of ratings for the 65 valid reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 30 |
|
46% |
| 9/10 | 18 |
|
28% |
| 8/10 | 10 |
|
15% |
| 7/10 | 6 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 1 |
|
2% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.31% Average
The raw data average (mean) for all the Lake Marian Track valid reviews is 90.31% and is based on 65 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.
Face-to-Face Reviews
53 Face-to-Face Reviews
The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.
More about face-to-face reviews
Within the 65 valid reviews, the experience has 53 face-to-face reviews collected during interviews by our team.
Below is the distribution of ratings for the 53 face-to-face reviews:
| Rating | Count | Percentage | |
|---|---|---|---|
| 10/10 | 22 |
|
42% |
| 9/10 | 17 |
|
32% |
| 8/10 | 9 |
|
17% |
| 7/10 | 5 |
|
9% |
| 6/10 | 0 |
|
0% |
| 5/10 | 0 |
|
0% |
| 4/10 | 0 |
|
0% |
| 3/10 | 0 |
|
0% |
| 2/10 | 0 |
|
0% |
| 1/10 | 0 |
|
0% |
90.57% Average
The raw data average (mean) for all the Lake Marian Track face-to-face reviews is 90.57% and is based on 53 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.
Weighted Average
89.28%
Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.
Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.
Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.
Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.
| Reviewer | Rating | Age | Relative Weight |
|---|---|---|---|
| Brennon Lanigan | 3/10 | 2022 days | 60% |
| Davina | 10/10 | 2234 days | 100% |
| Nicki Chow | 10/10 | 2234 days | 100% |
| Kay Simpkin | 8/10 | 2908 days | 67% |
| Matthew | 9/10 | 2987 days | 64% |
| Anna | 10/10 | 3040 days | 62% |
| Justine Langero | 9/10 | 3058 days | 61% |
| Kristin Pogue | 8/10 | 3273 days | 50% |
| Sarah Boettcher | 7/10 | 3275 days | 48% |
| Pascale Lemieux | 7/10 | 3275 days | 48% |
| Molly Bogeberg | 9/10 | 3280 days | 50% |
| Christian Bobsu | 10/10 | 3284 days | 51% |
| Stephen Timko | 9/10 | 3285 days | 50% |
| Joerg | 9/10 | 3292 days | 50% |
| Michael L | 9/10 | 3293 days | 50% |
| Celine | 10/10 | 3293 days | 50% |
| Jorge Gonzoleis | 7/10 | 3297 days | 47% |
| Joaquin Gruffat | 10/10 | 3307 days | 50% |
| Ben and Pauline | 7/10 | 3313 days | 46% |
| Yaiv Cohen | 9/10 | 3322 days | 48% |
| magdalena gomez haedo | 10/10 | 3327 days | 49% |
| Hannes Puediger | 8/10 | 3349 days | 47% |
| Konstantin Bücheler | 9/10 | 3378 days | 46% |
| Oliver Pester | 10/10 | 3666 days | 33% |
| Manuela Opprecht | 10/10 | 3706 days | 31% |
| Oliver Andres | 10/10 | 3741 days | 29% |
| Anja Weppler | 10/10 | 3999 days | 17% |
| Jan-Peter Stripp | 10/10 | 4000 days | 17% |
| Leandra Thiele | 8/10 | 4002 days | 17% |
| Jonas Hessel | 10/10 | 4029 days | 16% |
| Sheila Galpin | 9/10 | 4030 days | 16% |
| Wouter Bosch | 10/10 | 4073 days | 14% |
| Emmanuelle Brevier | 8/10 | 4080 days | 13% |
| Daryl | 10/10 | 4086 days | 13% |
| Alex | 8/10 | 4091 days | 13% |
| Thomas Roche | 10/10 | 4093 days | 13% |
| Daniel McAlpine | 8/10 | 4096 days | 12% |
| Kellie | 9/10 | 4096 days | 13% |
| Elizabeth Stenhouse | 10/10 | 4366 days | 0% |
| Patrick | 10/10 | 4381 days | 23% |
| Lisa | 9/10 | 4381 days | 23% |
| Pia Pitkala | 9/10 | 4386 days | 23% |
| Tanja Schlagermann | 10/10 | 4399 days | 23% |
| Alexander Mukasa | 9/10 | 4399 days | 23% |
| Lydia Kleinkoenen | 10/10 | 4401 days | 23% |
| Jessica Grewe | 10/10 | 4401 days | 23% |
| Katharina Littlemann | 9/10 | 4409 days | 23% |
| Leticia Martin | 9/10 | 4478 days | 23% |
| Jonathan Vondette | 10/10 | 4478 days | 23% |
| Meryem Buchwitz | 8/10 | 4500 days | 23% |
| Jaap & Susanne | 8/10 | 4771 days | 23% |
| DJohnson | 10/10 | 4944 days | 23% |
| Sophie Burge | 9/10 | 5105 days | 23% |
| Jacob | 10/10 | 5115 days | 23% |
| K Dahmer | 10/10 | 5121 days | 23% |
| Julia | 10/10 | 5126 days | 23% |
| Matthias & Ceristiane | 9/10 | 5480 days | 23% |
| Nicky and Andy Prescott | 10/10 | 5495 days | 23% |
| Matthiis & Femke | 7/10 | 5500 days | 22% |
| Jann Clar | 10/10 | 5502 days | 23% |
| Deede K | 9/10 | 5591 days | 23% |
| eric14 | 10/10 | 5674 days | 23% |
| JanW | 8/10 | 5839 days | 23% |
| Christian Moll | 7/10 | 5843 days | 22% |
| Cuz da Maori | 10/10 | 6344 days | 23% |
Adjustments
No Adjustment
Several adjustments to the weighted average may be added to improve relevancy and credibility. Lake Marian Track does not meet the criteria for any of these adjustments to apply.
Balancing Adjustment
1.10% Adjustment
Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.
You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.
We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.
Final Ranking Score
90%
The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.