Ranking Score Explained

G'day, thanks for your interest in how we calculate an experience's ranking score. It's at the core of Rankers so I'm pleased you're curious.

The ranking score percentage is used to compare and sort experiences in ranking tables. It is not necessarily a direct measurement of the quality of a particular experience as rated by its customers. I've found it a useful tool to allow me to find the best experiences with confidence. But I've also found it important to read the customer reviews before making any final judgements!

We calculate an experience's ranking score using a multi-factor data model instead of a raw data average (mean). This model takes into account several important questions. For instance - is there a trusted body of reviews? What is the age of a review and is the review from a credible source?

Below you'll find details around some of the important factors that went into calculating the ranking score for Key Summit Track.

If you have any questions or comments about our ranking score calculation please get in touch at info@rankers.co.nz. We don't believe this is perfect or complete so we're always interested in ways we might make improvements.

Cymen Crick's avatar

Cymen Crick

Rankers Owner

Key Summit Track

Valid Reviews

130 Valid Reviews

The Key Summit Track experience has a total of 130 valid reviews. There are no invalid reviews that are excluded from the calculation. Reviews can be excluded only when a reviewer is not verified or after an investigation by our team determines the reviewer is not genuine.

Below is the distribution of ratings for the 130 valid reviews:

Rating Count Percentage
10/10 61
47%
9/10 26
20%
8/10 27
21%
7/10 11
8%
6/10 3
2%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

89.62% Average

The raw data average (mean) for all the Key Summit Track valid reviews is 89.62% and is based on 130 valid reviews. This value is not used to calculate the ranking score and it only provided here as a comparison to the weighted average.

Face-to-Face Reviews

118 Face-to-Face Reviews

The Rankers team meets with travellers while they’re in New Zealand and conducts face-to-face surveys. These reviews, in our opinion, are the most trusted in the industry and represent a critical control sample. To our knowledge, we are the only travel review website in the world that has gone to this extent.

More about face-to-face reviews

Within the 130 valid reviews, the experience has 118 face-to-face reviews collected during interviews by our team.

Below is the distribution of ratings for the 118 face-to-face reviews:

Rating Count Percentage
10/10 50
42%
9/10 25
21%
8/10 27
23%
7/10 11
9%
6/10 3
3%
5/10 2
2%
4/10 0
0%
3/10 0
0%
2/10 0
0%
1/10 0
0%

88.64% Average

The raw data average (mean) for all the Key Summit Track face-to-face reviews is 88.64% and is based on 118 face-to-face reviews. This value is not used to calculate the ranking score and it only provided here for comparison purposes.

Weighted Average

91.15%

Rankers calculates a weighted mean as a base average on which we can improve. Individual review's ratings are given a weight based on several factors. The weight of a review determines the overall impact it'll have on the final weighted average.

Recent reviews have more weight as they are more relevant and reflect the experience as it currently operates. Over time reviews become less relevant and loose their impact on the ranking score.

Low rating reviews carry slightly less weight. This dampens the effect of very low ratings for every experience across the board. This is especially important when the experience has few reviews overall and a single negative rating can grossly mischaracterise an experience. Consistent poor reviews will still result in the experience receiving a comparitively low ranking score.

Credible sources provide reviews that can be trusted. If we have verified a reviewer is genuine via a face-to-face meeting then the review carries additional weight.

Reviewer Rating Age Relative Weight
Timothy Davies 10/10 1932 days 100%
Timothy Davies 10/10 1932 days 100%
Hannibal Winther 6/10 2667 days 60%
Sally Caboche 10/10 2845 days 63%
Brigitte CREPLET 10/10 2898 days 60%
Andreas 10/10 2903 days 60%
Katharina Koch 10/10 2919 days 60%
Ingrid Kiselka 8/10 2941 days 58%
Katarina 9/10 2958 days 57%
Sebasitian 8/10 2959 days 57%
Marjolen Klomphaler 9/10 2959 days 57%
Max Mueller 9/10 2981 days 57%
Laia Pujol 10/10 2987 days 57%
Karlee Hormell 10/10 3001 days 56%
Janina 9/10 3008 days 55%
Luke 8/10 3011 days 55%
Marc 8/10 3023 days 54%
Ross D 10/10 3032 days 55%
Lucie Colpin 10/10 3040 days 55%
Marine Audoire 10/10 3239 days 47%
Alix 8/10 3242 days 45%
Kristin Pogue 9/10 3244 days 46%
Nele Foerske 10/10 3245 days 46%
Leopold Kern 10/10 3245 days 46%
Anne Bouwman 9/10 3251 days 46%
Daniel Idiart 9/10 3256 days 45%
Sarah Dial 9/10 3257 days 45%
Jill Stebbing 9/10 3262 days 45%
Yannick 9/10 3265 days 45%
Clotilde Graziani 10/10 3269 days 45%
Anouk Jongsma 10/10 3270 days 45%
Lauren Goebel 10/10 3272 days 45%
Liwen 10/10 3275 days 45%
Art Ruisenor 10/10 3276 days 45%
Riviere 7/10 3283 days 42%
Laurent Petit 10/10 3296 days 44%
Nick Young 8/10 3297 days 43%
Lucas Anderson 9/10 3297 days 44%
Cody Stewart 8/10 3297 days 43%
Jonathan Gourmel 10/10 3310 days 44%
Audrey and Max 7/10 3314 days 40%
Gregory 7/10 3318 days 40%
Rachel Macdonald 10/10 3321 days 43%
Kelsey Austin 9/10 3352 days 41%
Kai Krchmar 10/10 3358 days 42%
Elisabet Millet 10/10 3367 days 41%
Rebecca Wharton 10/10 3653 days 30%
Manuela Opprecht 10/10 3677 days 29%
Kilian Vos 8/10 3713 days 27%
Shelly Weissbrem 10/10 3728 days 27%
Julie 10/10 3757 days 25%
jefft 7/10 3973 days 15%
Maria-Julia Frilaj 10/10 3980 days 16%
Ann Wilson 7/10 3989 days 15%
Simon Galpin 8/10 4001 days 15%
FlyingKiwiGirl 10/10 4003 days 15%
Kathrin Deichmann 8/10 4008 days 15%
Steffen 8/10 4019 days 14%
Janis Gallois 9/10 4026 days 14%
Arthur Langlume 10/10 4026 days 14%
Matusala Habtemariam 10/10 4027 days 14%
Christina Habranke 9/10 4043 days 14%
Martin Thibaut 10/10 4054 days 13%
Alex 10/10 4062 days 13%
Christin Woelk 10/10 4332 days 2%
Friederike 8/10 4352 days 1%
Tim Vennewold 7/10 4355 days 1%
Yves Vennewald 7/10 4355 days 1%
Alexander Mukasa 9/10 4370 days 0%
Lydia Kleinkoenen 9/10 4372 days 0%
Jessica Grewe 8/10 4372 days 0%
Hannah Lia-Isis Kubillus 10/10 4372 days 0%
Jonas Schelbert 6/10 4376 days 0%
Cuz da Maori 10/10 4427 days 21%
Christian 10/10 4440 days 21%
M Natterser 8/10 4446 days 20%
Nigel Leighton 10/10 4446 days 21%
Natalie Nubler 10/10 4450 days 21%
Abby Rushmer 8/10 4457 days 20%
Anja and Katharina 10/10 4467 days 21%
Meryem Buchwitz 9/10 4471 days 21%
Simon Rawlinson 9/10 4714 days 21%
Carole Carter 10/10 4725 days 21%
Delore 5/10 4726 days 16%
Jill Boruff 10/10 4727 days 21%
Signe Kaspersen 10/10 4727 days 21%
Jaroslav Gajdos 10/10 4736 days 21%
Marcel & Kim Meichtry 9/10 4739 days 21%
Harald 10/10 4742 days 21%
Kasten Madsen 10/10 4742 days 21%
Nicholas Prakenhammar 5/10 4746 days 16%
Stefes Wencke 10/10 4746 days 21%
Diane Moss 7/10 4747 days 19%
Monika & Roger 8/10 4775 days 20%
Steve 6/10 4838 days 18%
Andreas Heyer 10/10 5050 days 21%
Frank & Margot Best 8/10 5051 days 20%
Res Kormann 8/10 5057 days 20%
Stephane Lebel 9/10 5072 days 21%
Brian Jones 10/10 5078 days 21%
Sarah and Uli Glas 10/10 5079 days 21%
Nick Foster 8/10 5081 days 20%
Stefanie 8/10 5084 days 20%
Antoine Van Hoovled 8/10 5089 days 20%
Paul Nickson 10/10 5091 days 21%
Julia 10/10 5097 days 21%
Judith & John Bishop 10/10 5099 days 21%
Lenny Appel 8/10 5100 days 20%
Sandra 9/10 5104 days 21%
Camilla Andersson 10/10 5104 days 21%
Manuela Manns 9/10 5112 days 21%
Thomas Reidinger 8/10 5113 days 20%
Eduard Wikidal 8/10 5114 days 20%
Philippa Waters 7/10 5117 days 19%
Ruben and Jetske 7/10 5117 days 19%
Samuel Prechel 10/10 5119 days 21%
Barbara Koegel 10/10 5124 days 21%
Andreas Neo 8/10 5124 days 20%
georgiarose89 9/10 5158 days 21%
Behrenot 10/10 5381 days 21%
Pete & Judy McChesney 10/10 5396 days 21%
David Morton 9/10 5466 days 21%
Paula Martinez 10/10 5467 days 21%
John Cox 9/10 5470 days 21%
Mattias Thorm 8/10 5486 days 20%
Rachel & Barak 7/10 5490 days 19%
Thorben Thede 9/10 5566 days 21%
DanielGermany 8/10 5790 days 20%
MarcoJ 10/10 5818 days 21%
LucyPoland 10/10 5819 days 21%

Adjustments

No Adjustment

Several adjustments to the weighted average may be added to improve relevancy and credibility. Key Summit Track does not meet the criteria for any of these adjustments to apply.

Balancing Adjustment

0.85% Adjustment

Every experience's review score is adjusted to balance out the disproportional number of negative reviews that are contributed.

You won't be surprised to learn that disgruntled folk are more likely to leave a review than happy ones. They are motivated to share their experience and warn others. We consider this a good thing and it's why reading the reviews is important. However we've learned it can misrepresent the experience in a more overall sense.

We apply a balancing adjustment to counteract this effect and ensure the ranking score is a more fair representation of the experience. This adjustment is applied equally to all experiences.

Final Ranking Score

92%

The final ranking score once any adjustments, ratings, and rounding has been applied. This value is recalculated each day and a short rolling average is applied. Therefore it may not be precisely accurate based on the other values presented.